Our Top Picks

EMaint
eMaint
  • Preventive maintenance
  • Integration capabilities
  • Reports
With more than 30 years; experience, eMaint prides itself on its SaaS design that allows users to adapt its software to meet their individual needs. Looking to provide equal access to the software, all team members are provided with on-the-go access. eMaint’s easy-to-use platform is a computerized maintenance and management software (CMMS) that gives you a great tool to maximize labor resources.

Thanks to its emphasis on providing world-class customer service and intuitive software design, employee training can be cut down to a minimum. eMaint provides services to numerous industries, including food and beverage, warehouses, and education. It also integrates with asset management and maintenance scheduling modules for a more streamlined workflow.

Features include:

  • Work management

  • Maintenance scheduling

  • Enterprise asset management

  • Predictive and preventive maintenance

  • Reporting
With various plans to choose from, you can decide which one best suits your budget and needs. Its reporting and KPI toolkit lets you either create your own or choose from up to 95 pre-made templates.

Pros & Cons

Pros

  • Offer customer service in multiple languages
  • Customizable features

Cons

  • No 24/7 customer support
  • No online forms

Summary

  • Starting Price
    • $33/user/month for Team
    • $85/user/month for Professional
    • $120/user/month for Enterprise
  • Customer Database
    No
  • Barcoding/QR Coding
    No
  • Online Forms
    No
  • Integrations
    Yes
  • Reports
    Yes
Features
  • Preventive maintenance
  • Integration capabilities
  • Reports
EWorkOrders
eWorkOrders CMMS
  • Customer database
  • Preventive maintenance
  • Dispatch management
eWorksOrders offers an entire Computerized Maintenance Management System that also provides some of the best work order software tools. It aids in assigning tasks and assets, tracking maintenance requests, monitoring projects, and more. The functions can help you manage your operations from start to finish.

There’s also a materials management component in place. You can monitor and control several aspects, namely cost, contractors, and usage. The work order software also lets you draw different efficiency reports for more effective management.

The top features include:

  • Reporting analytics

  • Mobile maintenance management

  • Preventive management

  • Employee management and tracking

  • Service request interface
Using its free demo to explore the many services on offer, you can make an informed decision on whether this is the right software for your company. With its easy-to-use signature capture, paperwork is significantly reduced and allows for a simplified work order process.

Pros & Cons

Pros

  • Easy integration
  • Customer database

Cons

  • No subscription deals
  • No online forms

Summary

EWorkOrders
eWorkOrders CMMS
  • Starting Price
    • $35/user/month
  • Customer Database
    Yes
  • Barcoding/QR Coding
    Yes
  • Online Forms
    No
  • Integrations
    Yes
  • Reports
    Yes
Features
  • Customer database
  • Preventive maintenance
  • Dispatch management
NETfacilities
Facilities Management eXpress
  • Preventive maintenance
  • Customer database
  • Integration capabilities
FMX hosts several facilities and maintenance solutions, some of which include the best work order software functionality you’ll find in the industry. It streamlines any requests that come in with resolutions, ensuring that you keep everything on track. You can also keep track of your significant financial and human resources while monitoring the time spent on projects.

The team structure allows anyone in your organization with the right privileges to submit and receive requests. When it comes to tenant management, the Facilities Management eXpress product improves communication with your clients. The system also lets you integrate with any of its other FM solutions, such as preventive maintenance, reporting, and inventory management.

Features include:

Analytics
Facility scheduling
Custom workflow
Customizable software
Billing and invoicing

Offering a range of customizable options within the software gives customers the flexibility to adapt their subscription plan to their specific needs. With a free 14-day trial, you can take a few days to explore FMX and learn how to adapt it to your business.

Pros & Cons

Pros

  • Personalized features
  • Features flexibility
  • Barcoding option available

Cons

  • No online forms
  • Only web-based

Summary

NETfacilities
Facilities Management eXpress
  • Starting Price
    • Contact for quote
  • Customer Database
    Yes
  • Barcoding/QR Coding
    Yes
  • Online Forms
    No
  • Integrations
    Yes
  • Reports
    Yes
Features
  • Preventive maintenance
  • Customer database
  • Integration capabilities
FieldEdge
FieldEdge
  • Web-based, iOS, Android
  • Customer database
  • Preventive maintenance
FieldEdge provides a holistic approach to work order software. When it comes to the company owners, you’ll gain better insight into the maintenance aspect of your business. You can track the top performers in your team and link sales to operating costs.

The system is also a great aid to technicians. They can access the plant and machinery’s complete maintenance history, giving them a better view of what the problem could be. The administrators are able to schedule requests and dispatch technicians more efficiently in a single portal, saving you time and money.

Features include:

  • Remote access

  • Performance dashboard

  • Picture and attachment options

  • Live integration

  • Automated agreements
Providing customers with remote access via phone or tablets makes this software excellent for businesses with a high number of Field Technicians. With access to the latest technology, employees directly connect to all the information they could need while on a job.

Pros & Cons

Pros

  • Access to marketing profitability insights
  • Easy integration
  • Access to price presentation

Cons

  • No barcode option
  • No online forms

Summary

FieldEdge
FieldEdge
  • Starting Price
    • Contact for quote
  • Customer Database
    Yes
  • Barcoding/QR Coding
    No
  • Online Forms
    No
  • Integrations
    Yes
  • Reports
    Yes
Features
  • Web-based, iOS, Android
  • Customer database
  • Preventive maintenance
Hippo
Hippo CMMS
  • Customer database
  • Preventive maintenance
  • Dispatch management
Hippo CMMS has assisted many small to medium-sized businesses to grow their businesses and increase productivity rates. Encouraging its users to make data-driven decisions, it’s widely popular due to its easy-to-use mobile app that utilizes a filtering system. Technicians are offered the ability to import floor plans and drawings that allow them to visually conduct their work.

Hippo’s best work order software modules provide a wide variety of functions. You can connect to third-party vendors, apply preventive maintenance measures, and monitor your inventory. Approving requests and prioritizing orders for new work is also effortless.

Features Include:

  • Barcode/QR scanning

  • Interactive floor plans

  • Resource and vendor management

  • Integration capability

  • Interactive floor plans
With a big focus on its mobile app, Hippo CMMS is continuously updating its software to meet its customers’ needs. You can test the software with its 14-day trial, and, together with its varying subscription plans, find what suits you and your company best.

Pros & Cons

Pros

  • Flexible and customizable subscription plans
  • Offline data sync
  • Experienced in a variety of industries

Cons

  • No customer database
  • No dispatch management

Summary

Hippo
Hippo CMMS
  • Starting Price
    • $39/month for Starter
    • $69/month for Plus
    • $99/month for Pro
  • Customer Database
    No
  • Barcoding/QR Coding
    Yes
  • Online Forms
    No
  • Integrations
    Yes
  • Reports
    Yes
Features
  • Customer database
  • Preventive maintenance
  • Dispatch management
Jobber
Jobber
  • Customer database
  • Preventive maintenance
  • Dispatch management
Jobber doesn’t focus only on giving you the best work order software experience. Its primary objective is to improve your customer relations with its client manager tool. While you’re sending your team out to service maintenance requests, it helps you provide quality communication.

Your team will have access to the platform anywhere, which means they can work remotely or on location. The system automates marketing and sales so that you can grow your business. With scheduled and recurring notifications, you can impress your clients with your speedy responses and timely updates.

Features include:

  • Remote access

  • Invoicing and follow-ups

  • Scheduling and dispatching

  • Email and postcard marketing
There are various subscription packages to choose from, which allows businesses of any size to choose the plan that best suits their needs and company size. Its customer database is categorized into properties and clients, facilitating organization.

Pros & Cons

Pros

  • Access to online forms
  • Multiple user plans

Cons

  • No barcode access

Summary

  • Starting Price
    • $29/month for Core
    • $99/month for Connect
    • $199/month for Grow
  • Customer Database
    Yes
  • Barcoding/QR Coding
    No
  • Online Forms
    Yes
  • Integrations
    Yes
  • Reports
    Yes
Features
  • Customer database
  • Preventive maintenance
  • Dispatch management
Limble-CMMS
Limble CMMS
  • Preventive maintenance
  • Customer database
  • Dispatch management
The first feature that catches the eye is Limble’s mobile app integration with the work order software. Authorized clients can request a service by scanning a QR code or via text. The order then synchronizes with your network, informing the team about the maintenance requirement.

There are over 20 settings you can configure to make the platform work more effectively for your business needs. Your customers can upload photos or enter vital data, which will guide your technicians in what they need for the job. Your administrators can also keep track of requests, analyzing which ones are in progress or pending.

Features include:

  • Vendor management

  • Mobile maintenance app

  • Spare parts inventory
Limble’s work order software is a good option for any business, no matter the size. While more costly than other listed programs, it offers various subscription plans that accommodate different needs.

Pros & Cons

Pros

  • Multiple languages available for CMMS
  • 30-day trial
  • Various reports

Cons

  • No online forms
  • No barcoding

Summary

Limble-CMMS
Limble CMMS
  • Starting Price
    • $40/user/month for Starter
    • $70/user/month for Professional
    • $105/user/month for Business Plus
    • $185/user/month for Enterprise
  • Customer Database
    Yes
  • Barcoding/QR Coding
    No
  • Online Forms
    No
  • Integrations
    No
  • Reports
    Yes
Features
  • Preventive maintenance
  • Customer database
  • Dispatch management
MaintainX
MaintainX
  • Online forms
  • Preventive maintenance
  • Integration capabilities
MaintainX has numerous tools to help you manage your daily operations. The chief focus is on reactive and preventive maintenance, leaving a digital trail of your safety and quality management inspections. You can also monitor downtime and ensure your inventory is fully stocked for the next job.

The system allows you to create customized procedure documents that you can attach to your work orders. It doesn’t matter which industry you cater to, as the processes can be tailored to your client’s needs. If you’re at a loss for how to work the technology or API, the website has a detailed knowledge base with all the required information.

Features include:

  • Sanitation checklists

  • Environmental checklists

  • Equipment breakdown reports

  • Task templates

  • Asset management
Available on all platforms, MaintainX gives customers a wide range of checklist template forms. Compliance auditing is another beneficial feature for users.

Pros & Cons

Pros

  • Basic features across all subscription plans
  • Variety of training options
  • 24/7 support

Cons

  • No dispatch management
  • No barcoding

Summary

MaintainX
MaintainX
  • Starting Price
    • Free for Basic
    • $8.33/user/month for Essential
    • $$32.50/user/month for Premium
    • $115/user/month for Enterprise
  • Customer Database
    Yes
  • Barcoding/QR Coding
    No
  • Online Forms
    Yes
  • Integrations
    Yes
  • Reports
    Yes
Features
  • Online forms
  • Preventive maintenance
  • Integration capabilities
Maintenance-care
Maintenance Care CMMS
  • Preventive maintenance
  • Customer database
  • Integration capabilities
Maintenance Care offers its best work order software to numerous industries, some of which include golf courses, hospitality, property management, and government facilities. While it also provides preventive maintenance and asset tracking, the work order component streamlines the request workflow. It manages and sorts the data so your team can work through them more efficiently.

There are different elements in the WO module for you to use. Your team will receive a request form, which will then convert to a work order assignment. It integrates with the maintenance list for frequent updates, issuing notifications as the technicians attend to the job. There’s also an internal message system for you to communicate with the client.

Features include:

  • Asset tracking

  • 1000+ integrations

  • API ready

  • Cloud storage access

  • Live maintenance orders
One of the Maintenance Case CMMS software highlights is its extensive integration capabilities, meaning you can connect to a vast range of different applications. Combined with cloud storage access, it provides customers with constant access to their information.

Pros & Cons

Pros

  • 3D virtual spaces
  • Customer database
  • Various integrations

Cons

  • No online forms
  • No barcoding available

Summary

Maintenance-care
Maintenance Care CMMS
  • Starting Price
    • $75/month for Work Order Edition
    • Custom for Enterprise Edition
  • Customer Database
    Yes
  • Barcoding/QR Coding
    No
  • Online Forms
    No
  • Integrations
    Yes
  • Reports
    Yes
Features
  • Preventive maintenance
  • Customer database
  • Integration capabilities
Maintenance-Connection
Maintenance Connection
  • Preventive maintenance
  • Customer database
  • Integration capabilities
After several years in the CMMS industry, Maintenance Connection is moving over to Accruent’s site. You’ll still be able to access all its maintenance and best work order software tools, but you’ll need to visit it through the parent company’s portal. Until then, you can enjoy the current payment options and WO tracking functions.

The streamlined process cuts out all the paperwork and lets you access the work order process in seconds. The assignments will go straight to your team members with no interaction from you as the tasks are automated. Furthermore, the technicians can update the order in real time from the site.

Features include:

  • Predictive maintenance

  • Enterprise asset management

  • Multi-site CMMS

  • Security

  • Integration add-ons
When the annual subscription price is broken down monthly, Maintenance Connections ends up as one of the most affordable work order software on this list. Also, their multi-site CMMS function allows businesses to collaborate across different locations and devices.

Pros & Cons

Pros

  • 24/7 web and email support
  • Suitable for a variety of industries
  • Flexible deployment and licensing options

Cons

  • No online forms
  • Server requirement

Summary

Maintenance-Connection
Maintenance Connection
  • Starting Price
    • $85/user/year
  • Customer Database
    Yes
  • Barcoding/QR Coding
    No
  • Online Forms
    No
  • Integrations
    Yes
  • Reports
    Yes
Features
  • Preventive maintenance
  • Customer database
  • Integration capabilities
MAPCON
MAPCON
  • Preventive maintenance
  • Integration capabilities
  • Available for Windows, web-based, iOS, and Android
MAPCON doesn’t expect you to pay for its services and know-how to operate it from the start. It has an expert team that will install the software for you, providing training for your entire team. It covers small to medium-sized businesses, government organizations, and large corporations.

The program is intuitive, which means it learns your processes while automating tasks. You can load all the sites you manage on the system, with the ability to drill down to zones and rooms. Scheduling proactive maintenance at set periods to prevent costly repairs is also available.

Features include:

  • Asset management

  • Labor cost tracking

  • Remote access

  • Service history tracking
MAPCON subscribers are provided with an affordable service with remote access as well as being available on various software. Potential customers are also offered a trial period that gives enough time for a thorough exploration of the software.

Pros & Cons

Pros

  • Multiple types of training
  • Customization services

Cons

  • No customer database
  • Limited access to customer support

Summary

  • Starting Price
    • $30/month
  • Customer Database
    No
  • Barcoding/QR Coding
    No
  • Online Forms
    No
  • Integrations
    Yes
  • Reports
    Yes
Features
  • Preventive maintenance
  • Integration capabilities
  • Available for Windows, web-based, iOS, and Android
Oracle
Oracle Field Service Cloud
  • Dispatch management
  • Report analytics
  • Integration capabilities
The Oracle Field Service Cloud work order software provides businesses with a great tool to stay on top of their day-to-day activities. While relatively rudimentary compared to other reviewed software, it’s a great starting point for any beginner. It combines dispatch management with advanced reporting so you have better controls over your service provision.

Its time-based routing technology helps you increase efficiency and speed up your employees’ productivity. By adjusting the software to suit your business, you can observe your productivity levels and finances and make long-term plans based on factual data. You can also customize templates and integrate with several CRM processes.

Features include:

  • Reporting analytics

  • Cloud database services

  • Customizable templates

  • CRM integration
With their unique cloud system, this software allows customers to stay up to date with real-time data. Clients are able to customize their dashboards and most features to suit their company needs.

Pros & Cons

Pros

  • Security-first approach
  • Advanced reports

Cons

  • Only web-based

Summary

Oracle
Oracle Field Service Cloud
  • Starting Price
    • Contact for quote
  • Customer Database
    No
  • Barcoding/QR Coding
    No
  • Online Forms
    No
  • Integrations
    No
  • Reports
    Yes
Features
  • Dispatch management
  • Report analytics
  • Integration capabilities
Servicemax-logo
ServiceMax
  • Preventive maintenance
  • Integration capabilities
  • Customer database
ServiceMax is held with such esteem that Gartner awarded it the Magic Quadrant for Field Service Management award for the fifth time in a row in 2020. Its automated RMA process helps you manage your ROI, meet legal requirements, and lower your inventory expenses. The interfaces are purpose-built for your specific needs.

The services models are outcome- and time-based, powered by IoT maintenance. You can also manage your contracts and warranties more effectively, with the terms and conditions tied to the maintenance services. The contractor management module gives you priority for attaching rates and renewal periods.

Features include:

  • Warranty and contract management

  • Zinc-real time communication

  • Proactive maintenance

  • Remote access

  • Field service analytics
ServiceMax runs on SaaS software on cloud technology that gives customers remote access to its program. Its Zinc real-time communication feature allows customers to stay connected to the whole company to keep everyone updated in real time.

Pros & Cons

Pros

  • ServiceMax support community
  • Remote payment collection

Cons

  • No online forms
  • No barcoding

Summary

Servicemax-logo
ServiceMax
  • Starting Price
    • Contact for quote
  • Customer Database
    Yes
  • Barcoding/QR Coding
    No
  • Online Forms
    No
  • Integrations
    Yes
  • Reports
    Yes
Features
  • Preventive maintenance
  • Integration capabilities
  • Customer database
ServicePower
ServicePower
  • Customer database
  • Preventive maintenance
  • Dispatch management
This work order software is mainly targeted at medium-sized companies to enterprise levels. Geared toward sales and customer service departments, they require a certain level of knowledge about these types of programs.

If your employees are frequently on the move, you need software that offers a fully functioning technician app. Servicepower prides itself on providing mobile workforce management solutions. Using GPS tracking, Servicepower lets management view their employees’ progress and, thanks to its mobile app, stay in constant contact with their team.

Features include:

  • Field service analytics

  • Mobile technician app

  • Zinc real-time communication

  • Maximize asset performance and differentiate with service

  • Customer database

  • Work order management

  • Job scheduling, assignment, and dispatching

  • Service quoting, estimates, invoicing, and payments

  • Inventory and parts management
Servicepower isn’t short on features, providing its customers with a wide range of options that can then be personalized to meet each individual business’s needs.

Pros & Cons

Pros

  • Mobile access
  • Online forms
  • 24/7 customer service

Cons

  • No barcoding
  • No training offered

Summary

ServicePower
ServicePower
  • Starting Price
    • Contact for quote
  • Customer Database
    Yes
  • Barcoding/QR Coding
    No
  • Online Forms
    Yes
  • Integrations
    Yes
  • Reports
    Yes
Features
  • Customer database
  • Preventive maintenance
  • Dispatch management
UpKeep
Upkeep
  • Warranty tracking
  • Preventive maintenance
  • Customer database
Upkeep is primarily meant as a CMMS software but is most often used as a work order software to facilitate maintenance management. It reduces downtime for maintenance plants and machinery, keeping track of the service history and critical issues. Fleet management is included in its service, which monitors the vehicle repairs your team performs.

With the ability to set priority levels for tasks, it facilitates employees’ ability to determine each scheduled work order’s urgency. This feature has been paired with the freedom to attach notes and assets to avoid any miscommunication.

Features include:

  • Floor plans

  • Meter-base maintenance

  • Work request

  • Workflow automation

  • Purchase order and invoice

  • Maintenance checklists
With a free trial subscription plan, users can test out all the software’s main features before committing to any of the monthly payment plans. Moreover, Upkeep offers its users a free 60-minute webinar to get them started.

Pros & Cons

Pros

  • Customer database
  • Barcoding

Cons

  • No online forms

Summary

  • Starting Price
    • $35/month/user for Starter
    • $60/month/user for Professional
    • $100/month/user for Business Plan
  • Customer Database
    Yes
  • Barcoding/QR Coding
    Yes
  • Online Forms
    No
  • Integrations
    Yes
  • Reports
    Yes
Features
  • Warranty tracking
  • Preventive maintenance
  • Customer database

How We Chose the Best Work Order Software

Work order software is commonly used in the Field Services Industry and allows for the smooth allocation of job orders for field technicians. Whether you have a small business or a large company, work order software can facilitate work distribution, schedule tasks, and even help improve budgeting. That's why it's essential to find a product that meets your needs and budget while allowing for an easier workflow. Many work order programs offer similar features that can be confusing and add to the complexity of choosing the right one. Thus, to make the selection process easier, we’ve used the following criteria to sort out the best of the best in the industry.

Productivity Features

The best work order software for you will be the one that increases productivity and reduces the time and money spent on tasks that should be automated. Here are some of the main productivity features you should look out for:
  • Mobile access
  • Report analytics
  • Customizable features
  • Option to schedule work orders
  • Real-time updates

Integrations

Integrating with other software is a big time saver and can make it easier to generate work orders. This feature allows you to work more efficiently, and it also increases the accuracy and reduces the room for error. Integration features to keep in mind include:
  • On-premise integration
  • Integration system that meets your needs

Reporting Tools

Through the use of reporting tools, management can have access to each work order's status and evaluate performance. Top-quality software that provides this feature can also help remove any guesswork out of important decisions. Consider some of these critical reporting tool features:
  • Detailed reports
  • Asset tracking
  • Analytic tools
  • Intuitive functionality

What Is Work Order Software?

Work order software is essentially a program with which maintenance managers can create and manage work orders and schedule services. The software includes a dashboard where you have access to up-to-date work order information. In particular, it generates a portal where you have centralized access to all pertinent info.

Access to the software is typically available not only through desktops but also via mobile devices to assist managers with maintenance-related tasks. Such programs can have positive long-term effects on a company by creating an automated and ready-to-go system that reduces the chance of errors.

Keeping track of orders or when to schedule maintenance can often go awry, especially during busy periods. By having a single place where you can manage all of your tasks, you can increase performance and reduce costs.

Free demos and trial periods are offered before any commitment is necessary. Depending on your business needs, you can subscribe to different software plans that only require monthly payments.

Benefits of Work Order Software

Regardless of your company’s size, implementing work order software can provide you with many benefits that will simplify tasks and increase efficiency.

  • Efficiency: The idea behind any software system you might use for business purposes is to increase efficiency and reduce unnecessary time spent on arduous tasks.
  • Reduced paperwork: Whether you’re interested in making your business more eco-friendly or dealing with the challenge of keeping track of so much paperwork, using work order software will make your life much easier.
  • A centralized system: It can be hard to keep track of your employees, orders, and reports while managing day-to-day business. Through the use of a centralized system that stores all your data, you’ll be able to access everything you need and save time.
  • Tracking: Measuring performance is a vital aspect of any business. Using work order software provides management with real-time updates on their business. This feature is useful not only on a daily basis but also for making decisions based on previous results.
  • Improve budgeting: These software programs keep records of everything, allowing management to create or adjust budgets based on collected data.

Must-Have Features for Work Order Software

Depending on your company, you might require different features to help optimize organization, time management, and day-to-day tasks. However, there are a few features that are essential to any company looking for a new work order software:

  • Detailed reports: Viewing trends in your business and tracking KPIs are essential for any business. In particular, software that then analyzes the accumulated reports provides helpful insights that can be used for future business decisions.
  • Intuitive and user-friendly: The reason behind paying for work order software is to ultimately save you time. Complicated software is often abandoned by businesses when they feel the program isn’t intuitive and simple to understand. Not only does each new software require staff training, but, if the employee can’t manage their tasks quickly and efficiently, it becomes more of a hindrance than a tool.
  • Customer support: Understanding a new program can take time. While the company may have tried to make it as user-friendly as possible, you’ll often encounter a challenge or two. That’s why you’ll want to make sure you’re able to easily get in touch with an expert whenever you need assistance.
  • Mobile access: While this is not mandatory, direct access on the move is a major benefit to anyone.
  • Recurring work orders. It helps managers schedule tasks in advance to save time such as preventive maintenance.

The Cost of Work Order Software

Most of the reviewed work order software products provide you with various payment options that cater to your specific needs. Programs that offered a more comprehensive range of features tended to have a range of package deals from which customers can choose.

Users are typically charged every month per user. The average cost of the program ranged between $30 and $40 at the most basic level. Meanwhile, the most expensive fees were found to be at $199 per month for access to the most premium package. However, there are some exceptions we’ve seen that charge you a single annual bill.

Moreover, a number of them offer personalized plans that are designed to fit your specific needs. While this can certainly be beneficial if you’re looking for specialized features, this does mean that you won’t know any pricing information until you sign up.

Luckily, all the reviewed work order software products provide you with a demo or a free trial period that lets you test out the program before committing to it. This way, you can get a bit of experience and make sure it includes all the necessary features for your business.