Rather than dazzling customers with myriad choices and lots of technical detail, it simply lays out three plan choices and lets users take their pick. This simplicity, combined with big brand heritage, could make Yahoo Web Hosting a straightforward hosting provider for your business. But beware of the limitations of its plans.
- 1 The History of Yahoo Web Hosting
- 2 About Yahoo Web Hosting
- 3 What’s Included With Yahoo Web Hosting?
- 4 Plan Capacity
- 5 Snapshot Backups
- 6 Infrastructure and Uptime
- 7 Support
- 8 Is Yahoo Web Hosting Right For Your Small Business?
- 9 Summary
The History of Yahoo Web Hosting
Yahoo Web Hosting was originally created in August 1998 under the Yahoo Small Business brand. But it is no longer owned by Yahoo.
Yahoo originally decided to sell its stake in Alibaba to create a new holding company. At the same time, it planned to retain many other projects — including Yahoo Web Hosting — under the Yahoo brand. This resulted in Yahoo Small Business being rebranded as “Luminate from Aabaco Small Business” in early 2015, in preparation for the deal going ahead. The new brand hinted at its planned spin-off of the hosting company to another entity, Aabaco Holdings.
But Yahoo CEO, Marissa Meyer, then reversed the deal, doing more or less the opposite of what she had planned. The valuable Alibaba stock was retained within Yahoo under a new name, Altaba. Most other parts of Yahoo — including Aabaco Small Business — were sold to Verizon in 2017.
This complex series of transactions and U-turns means that Yahoo effectively no longer exists. The interim brand name, Luminate, has all but disappeared from view. It’s now a Verizon company, but the branding on the website still refers to Yahoo, as do many of the customer service personnel.
About Yahoo Web Hosting
Yahoo Web Hosting was founded in 1998. The interim brand, Aabaco Small Business, came into existence in 2016. Despite its long history, it does not reveal many details about its operations. We don’t know how many people use the service, or how many websites it currently hosts.
The company does not reveal many details about its operations, or how it has changed since its change of owners. It doesn’t publish figures on how many people use the service, or how many websites it currently hosts.
Despite the hosting company having a turbulent history, it retains the “feel” of the original Yahoo Small Business brand. It has stuck to the shared hosting market almost exclusively and retains its focus on straightforward hosting for startups.
What’s Included With Yahoo Web Hosting?
The simplicity of Yahoo packages makes it easy to choose a plan. A clear table outlines what each plan includes at a glance. And because there are only three options, comparing them is simple. However, some of the limitations on the site are unusual.
Aall three plans include site builder tools. On the Basic plan, the site builder is your only option. This plan limits you to one website with 10 pages. You have the option of building your site using Site Solution in your browser.
Site content is built using customizable blocks. For example, you can add a map to your website, or incorporate PayPal buttons. You can pay for extra blocks, or apps, later.
The other two plans allow you to use advanced site builder tools or third-party website design scripts. This means you can build a website using alternative scripts, including WordPress. But if you do plan to use WordPress, keep reading, because it may not be as simple as it sounds.
Yahoo Web Hosting Features and Packages
Here’s an overview of Yahoo’s small business hosting plans:
If you’re not set on plain web hosting, and you’re thinking of setting up a store, take a look at the Stores service. Stores is marketed separate to web hosting, but is essentially the same thing.
Stores is clearly a direct competitor to dedicated hosted e-commerce services like Shopify. If you build your store using this plan, you will be limited to the tools and services that the host provides, much like any other hosted e-commerce solution. But Yahoo Aabaco does promise PCI compliance, which is good to see.
What About WordPress?
Site builders are not suitable for every business. There are plenty of situations where you need more flexibility. And many businesses prefer to use WordPress because of its extensibility.
Yahoo Web Hosting does not limit you to the site builder on the Advanced and Premier plans, so you have the option to install WordPress or an alternative. But be warned: WordPress provision is very low-key. In fact, support for it is only mentioned towards the bottom of the features list.
The host’s knowledgebase also says very clearly that no WordPress support is offered, beyond a one-click easy installer to actually install the script. So if you get stuck using WordPress to build your business site, you will need to seek help from other sources, which may mean diving into code yourself.
Here’s the other big worry when it comes to using WordPress with Yahoo. The host says that it won’t allow certain WordPress plugins to run at all.
It isn’t talking about plugins that are 5 years old and full of security holes. Most hosts consider those a problem. Yahoo prohibits may plugins that we’d consider standard issue.
For example, users report problems getting Jetpack to work on Yahoo hosting. That’s probably the first plugin that you’d expect a host to allow; it’s developed by the same company that develops the WordPress software, so it’s one of the most reliable and secure options.
The company publishes a list of acceptable plugins, but it isn’t much help to a growing business. The official list of allowed plugins includes a grand total of five, including one that displays an Aabaco logo on your website. While we haven’t tried others, it’s safe to say that you won’t have the freedom to use WordPress plugins as you please.
Support For Other Scripts
Aside from WordPress, other scripts and software just aren’t mentioned anywhere at all. You’d ordinarily see their logos prominently advertised on a host’s website.
But Yahoo would rather have customers use its own site builder, and then hook that up to its own merchant tools, which is why it doesn’t really publicize other options.
There’s also no phpMyAdmin, although the host does provide alternative management tools for databases. This could be an obstacle if you want to run e-commerce software, a CMS, a CRM, or other third-party applications.
Assuming you’re happy to use the site builder (or the limited WordPress hosting offered on its plans), it’s time to drill down into the details of the plans.
Each plan — regardless of pricing — only allows you to create one website.
Only the top plan includes “unlimited” disk space and bandwidth. However, this comes with a pretty heavy disclaimer that any “large” business could find that its service is limited at any time.
The Basic plan doesn’t include any databases or MySQL provision, but the two more expensive plans do. Those two plans also come with snapshot backups and shared SSL, which the Basic one doesn’t include.
All plans include ample email addresses, a free domain name, and sufficient disk space and bandwidth for the majority of small businesses.
You can also install Yahoo’s apps — small add-ons that allow you to add extra functionality to your business website.
When Yahoo says that it includes “snapshot backups”, what does that actually mean? Many hosts offer free backups, but only allow internal staff to access them.
When you look at the details of the Yahoo backup service, it does provide snapshots of files for customer use, which is good news. Additionally, you can restore files on-demand, and without any extra fees.
Snapshots are taken every four hours, nightly, and weekly, and you can restore any file from a snapshot backup on demand. It isn’t possible to restore the entire account using the backup tool provided.
But the snapshot backup service will not back up databases. It’s only for files. And if you’re using something like WordPress, the database is where most of your content resides. That leaves you exposed to a hack or corruption that could wipe out your entire site.
Ordinarily, we’d recommend that you invest in a plugin to handle backups instead. But you may not be able to use a WordPress backup plugin because Yahoo prevents many plugins from being installed.
You can manually create a MySQL backup using the database utilities in the control panel, but you’ll have to remember to do this every time you make a change to your website. This can quickly become a chore and is not a recommended way to manage a business website due to the amount of administration required.
Infrastructure and Uptime
Yahoo Web Hosting promises 99.9% uptime. This doesn’t seem to be a guarantee as such, as there are no published plans to compensate customers if it fails to meet its target.
Web hosting plans come with SpamGuard Plus, which is designed to filter junk emails, as well as Norton Anti-Virus protection.
Yahoo doesn’t say where its data centers are located, but it says that they are “geographically distributed”, which suggests there is more than one. If you’re looking for a host that offers a choice of data center locations, you’re out of luck; it doesn’t provide this option.
The host says that its Stores service has experienced 100% uptime for the last 5 years. But it doesn’t provide any proof of this, nor does it give a promise that this impressive uptime will be maintained long-term. There are no similar claims for its general web hosting service.
All plans come with 24/7 support from the Yahoo Web Hosting technical team, which is good news if you’re likely to need help outside regular office hours. You can access this support via phone or ticket, and there are clear instructions on the website.
It’s best to sign in to your account before contacting support. That way, the team will know which account you’re referring to in your ticket.
There are also a range of help guides on the website and a very active community forum where you can get help from the host and its users. Many frequently asked questions are covered there in detail. The written guides are on the basic side but are adequate for this kind of hosting.
Remember: when contacting support, you should use the Yahoo Small Business support pages, and not the Yahoo Commerce Central support pages. Yahoo Commerce Central is a separate service, and staff won’t be able to access your hosting details.
Is Yahoo Web Hosting Right For Your Small Business?
Digital.com reviews lots of web hosting companies, and Yahoo is certainly one of the more unusual providers that we’ve featured.
It doesn’t market shared hosting in the way that many of its competitors do. It doesn’t offer VPS or dedicated servers, either. And if you want a domain, you can only get one if you get it with a hosting package.
Instead, everything about its hosting — and its Stores — will channel people primarily to its site builder tools.
This isn’t all bad. For many small businesses, a site builder is exactly what they’re looking for. As soon as you sign up, you can log on, drag-and-drop your site components into place, and get your site live the same day.
And the lack of technical jargon can also be a positive for people that don’t know much about hosting (and don’t want to learn, either).
But for businesses that see themselves growing quickly, there are really two key indicators of potential trouble ahead if you choose this kind of hosting:
- Most hosts would consider WordPress a core part of their service catalog. With Yahoo, WordPress is not prominently advertised, and not really supported in a meaningful sense. If you need to install a particular plugin on your site, strict security rules could leave you with a problem that is impossible to resolve. If you want a WordPress host, this isn’t a good sign. It really means you can only use WordPress for blogging and nothing more.
- Yahoo simply can’t offer any meaningful route to upgrade. There isn’t a VPS or dedicated server option, and you may not even be able to install a plugin to export your site content from the site builder. So your only recourse is to move hosts if you hit limits. And then, when you do so, you’ll find that its custom control panel makes it very difficult to preserve your existing data. Sure; you can export your database. But what about your mailboxes and settings?
All of this really makes Yahoo a reasonable one-stop-shop for micro-businesses, freelancers, and startups with a very small budget. Your site will look good using the site builder, and you have support when you need it. But anything more complicated could be a headache in the long run.
There are good things to be said about Yahoo Web Hosting. That simple snapshot backup tool leaves other hosts in the shade. And its site builder options appear to be perfectly capable for small businesses that need to get online fast.
But it may not be the best choice for a growing business website, particularly if you want to use WordPress. The lack of support for plugins is a concern because it restricts what WordPress can do. And when you approach the host for help with WordPress, there’s nothing that they can offer you. For non-technical users, that means reaching a dead end.
Before you choose any kind of web hosting, you need to have a clear picture of how you plan to build and market your business. Is a site builder going to provide all of the features you need? Do you want an e-commerce solution as a standalone hosted service? Simple sites could thrive on these kinds of plans, but growing businesses may struggle to work around the limitations. In hosting, getting locked into one provider can be a risk.
If you’re considering Yahoo Web Hosting for your small business website, it would certainly be advisable to test-drive a plan before entering into a full contract. That may mean paying the fee, and leveraging that all-important 30-day money back guarantee if you aren’t satisfied.
Still uncertain about Yahoo! Web Hosting? Take a trip over to our sister site WhoIsHostingThis to get dozens of reviews from regular website owners like yourself to learn what it’s really like to host with Yahoo!