iPage vs HostGator: We Pit These Two Beginner-Friendly Hosting Companies Against Each Other

Just like every web hosting company out there, iPage vs HostGator each have their list of pros and cons. So which one should you choose? Our HostGator vs iPage comparison gives you all the important facts you need to make the right choice.

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iPage vs HostGator Quick Summary

Are you the complete opposite of tech-savvy and therefore need 24/7 access to customer support when running a website? Or are you a security-conscious person who would like the assurance of knowing your site will be safely backed-up and protected against malware?

Well, whatever your web host reservations are, you can be sure that either iPage or HostGator will have just the perfect solutions.

Both of these companies have been around for over ten years and have constantly innovated as well as upgraded their offerings. Therefore, you can be sure that they offer all of today’s most sought-after web host offerings, ranging from unlimited bandwidth to top-notch security to the very best in uptime guarantees.

Seasoned Experience as Hosts

In addition to all that, both web hosts have the experience and expertise that will put any skeptic at ease.

So, which of the two is the best host to settle for? While there’s no clear-cut answer to this question, this iPage vs HostGator comparison will certainly help you find out the differences between the 2 hosts and therefore choose the right host for your website.

Here below is a tl;dr summary version of our of iPage and HostGator head-to-head comparison.

The following web hosting features have been compared and scored (click on the link to scroll to each feature section): 1. reliability, 2. security, 3. scalability, 4. cancellation, 5. support and 6. extras.

 

CompanyMain featuresPriceRatingMore
HostGator review
HostGator
Unlimited disk space
Unlimited bandwidth
24/7/365 support
45-day money back guarantee
More features at hostgator.com
From 2.75 /mo67% score Visit website
Read reviews
iPage review
iPage
Free domain name
Free security suite
24/7/365 support
30-day money back guarantee
More features at ipage.com
From 1.99 /mo41% score Visit website
Read reviews

Overview of Hosting Plans

Before we get into the nitty-gritty details, let’s cover a brief overview of what how we ranked these hosts out of five.

iPage – 3/5

iPage is a one-size-fits-all type of web hosting provider. The company offers one web hosting plan, and while you can opt for add-ons to customize what you get, iPage is not like other companies where you can choose between multiple packages, each offering a different allocation of resources, features, and functionality.

With that said, what iPage does include with its hosting plan is quite good. For example, you will get unlimited storage space (something that is helpful to small businesses, especially if the website is actually an online store that needs to display many high-resolution product images and videos), domain names, free databases, and so on.

HostGator – 4/5

HostGator offers multiple web hosting plans from which you can choose (even at the shared hosting level). All plans come with unlimited resource allocations, but the more expensive options allow for the use of additional domains and come with bonuses like dedicated IP addresses and SSL certificates.

WordPress Hosting Comparison

iPage – 5/5

iPage offers two plans geared toward WordPress users. The basic plan is almost identical to the generic shared hosting plan, but the premium option comes with extras (such as themes and plugins, dedicated WordPress support, and security features).

HostGator – 3/5

HostGator does not offer any plans specifically for WordPress users (though the company has a page dedicated to providing information to WordPress users, the plans offered are not any different from the generic shared hosting options), but the company guarantees support for WordPress.

Installation of the WordPress core is easy with the provided one-click installer. Users with existing WordPress installations elsewhere can get free migration to HostGator.

Control Panels

Having a feature-rich, slick and easy-to-use control panel is of paramount importance. This is especially true for users who are not exactly equipped with developer man-power or knowledge.

iPage – 5/5

iPage bundles a custom control panel with its web hosting packages. While the underlying product is the popular cPanel Control Panel, the engineers at iPage have modified it extensively. iPage’s goal was to provide users with a control panel featuring sleeker design, quick and easy access to the most frequently-used tools, better navigation, and so on.

HostGator – 4/5

Depending on the hosting package you choose, you might get one of the following options:

  • cPanel
  • WHM
  • Plesk

HostGator offers a stock option, and their engineers have not modified the control panels in any way for you.

Reliability: Is There an Uptime Guarantee?

You must remember, when comparing iPage and HostGator, you should prioritize uptime above most nice-to-have features. Significant downtime can result in:

  • Loss of revenue
  • Jeopardizing visitor trust
  • Decreased brand value
  • Lost opportunities
  • Potential penalties
  • Overall reputation damage
  • Lost work time
  • Employee compensations
  • Service Level Agreement penalties

Luckily, both of these hosts offer fairly industry standard uptime guarantees.

iPage – 4/5

iPage offers all customer a 99.9% uptime guarantee because they’re extremely confident that they can meet this standard. It applies to all plans, unlike many sites that only offer it on some plans. The site doesn’t mention what credits you may receive if they don’t meet their guarantee.

Their uptime over the last 11 years has been remarkable. Only one month in all that time has registered as “poor” and was down to 90%. Most months have minimal to zero downtime.

HostGator – 3/5

A 99.9% uptime guarantee is HostGator’s promise to all customers. If they don’t meet this obligation, you need to request a credit for the following month’s hosting.

HostGator Uptime
HostGator guarantee page

However, you must give a valid reason why you want the credit because they’re not obligated to grant your request.

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Security: How Will My Website and Data be Protected?

Security is another factor which you shouldn’t put down. Lack of this can result in worse than downtime – especially if you’re business handles precious customer data.

Take these examples of customer data for example, along with the danger of it getting into the wrong hands:

Data Type Name E-mail Address Mobile Number Address
Threat
  • Identity theft
  • Stalking
  • Harassment
  • Hacking
  • Phishing attempts
  • Online fraud
  • Phishing attempts
  • Hacking and tracking

 

  • Physical stalking
  • Physical harm threat

 

iPage – 4/5

Some of iPage’s notable security features include:

  1. Daily malware and spam scans
  2. Backups and restores can be done each day for a small fee
  3. You can get your site backed up to your PC at no cost to you
  4. You can access error logs to view any issues your site may have
  5. SSL Certificate access
  6. Bot attack blocking
  7. Malware removal
  8. Web application firewall
  9. General vulnerability scans

iPage has multiple redundancies. Every machine has an identical backup machine which will kick in if the main machine crashes.

iPage Security
iPage website.

Units are also backed up to other units with a mirror copy of your site in case the main discs fail for any reason.

Steady Monitoring All-Year Round

24/7/365 monitoring for problems which will often be fixed before you know they even exist.

There’s an uninterrupted power supply, the strongest encryption software, firewalls and database lockdowns and the best personnel onsite to tackle any problem the moment it occurs. SiteLock is an extra layer of security that iPage uses at no additional cost to customers. It offers a long list of benefits, all designed to guarantee the integrity of your site.

HostGator – 4/5

Weekly backups and malware scans are carried out but it’s recommended that you do your own scans and backups as well. If you require HostGator to restore your site from a backup, they will charge you a fee.

As a security-conscious hosting company, HostGator has plenty of protection levels of their data centers and their online activities. Admin and technical staff are at the sites 24/7/365 to solve any problems before the members are aware of them. Building entrances are highly secure with biometric locks, CCTV monitoring 24/47/365 and security personnel that walk the entire complex to further assist with all issues.

The sites also have an uninterrupted power supply in cases where power is lost or a server has issues. They have first-class cooling systems for the servers to prevent them overheating, smoke detectors, fire suppressors, diesel generators and much more.

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Scalability: Is it Easy to Upgrade?

Growing businesses often base their decisions on the availability of upgrade potential with their respective hosts. HostGator and iPage both seem to be charge-free when wanting to upgrade during a proposed contract, benefiting growing business with hopes of needed more resources.

iPage – 4/5

There doesn’t appear to be written information on their site about upgrades and fees. In this instance, there usually aren’t any hidden costs which incur, although it’s wise to check.

Most hosting companies simply charge the difference between the current plan and the upgraded plan.

HostGator – 5/5

You may choose a one year or one month plan, depending on how fast you think your business will grow. Especially with the wide range of plans, HostGator could be an ideal provider to upgrade with.

HostGator Plans
HostGator website

If you wish to upgrade, the only cost is the difference between your current and future plan.

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Cancellation: Can I Get a Free Trial? Is There a Money-Back Guarantee?

Imagine you are not happy with the product, alternatively, the resources on offer are simply not enough. Would it be nice to get your money back for a set trial period at least?

Luckily both of these providers offer this luxury.

iPage – 4/5

iPage offers a 30-day money-back guarantee on your hosting fee, no questions asked. You will incur a $15 charge if you register a domain name. This covers the company’s costs as well as guaranteeing you’ll keep your domain name and either point it elsewhere or transfer.

iPage also offers an “anytime” money-back guarantee. If you want to cancel your account after the initial 30 day period, you can do so and you’ll receive a refund for the unused portion of your hosting plan. You will have to pay the domain fee as that enables you to transfer to a different hosting company.

HostGator – 4/5

Each new contract will have a 45-day money-back guarantee. However, read the terms properly because this guarantee will only cover your hosting cost. A credit isn’t applicable to domain names, admin fees, installations of customized software or any other add-ons.

A cash rebate only applies if you paid with a credit card. Otherwise, you’ll get a credit to your account instead. Only new accounts will qualify for this guarantee.

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What Support Options Are Available and What Hours?

Speaking with the support staff of telecom companies has created the impression of a dreaded process throughout various service industries. This is mostly down to long waiting times and incompetent structures.

Web hosting companies have overcome this by offering incredibly competitive availability and support methods to cater for most clients’ needs.

iPage – 4/5

Support is available 24/7/365. This is via:

  • Live Chat
  • Email tickets
  • Phone

You’ll have access to an iPage user guide that explains the basics. The knowledgebase has hundreds of different articles to guide you through every process you need, both now and as your site becomes more complicated and grows larger.

iPage Support - Live Chat
iPage‘s live chat is smooth, simple and most of all efficient to use. 

You can pay a little extra to get premium support which basically means you’ll get faster help with questions you may have.

HostGator – 5/5

24/7/365 support is available through phone calls, emails, live chat, forums (some that are open to all and others that are only accessible for members), a large knowledgebase of information, over 500 tutorials and more than 700 articles on different relevant topics.

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Extras: Are there any Freebies or Add-Ons?

Crafty add-ons and extras can save you some recurring costs which are always a pleasure to avoid. Common web host extras include:

  • Free SSL certificates
  • Free CDN options
  • Free quick-installs
  • Free domain names

iPage – 5/5

What does iPage offer which isn’t necessarily considered standard?

  • iPage uses 100% wind power for everything so you can proudly tell all your customers that you’re doing your bit for the environment
  • You receive a free domain name for the first term of your new site
  • There’s $100 for Google AdWords advertising and $100 for Bing/Yahoo advertising as well. You also get a free listing in yellowpages.com and, if you’re in the US, you have access to their toll-free number
  • Free SiteLock protection (worth $100)

If you want to do the site building yourself, you can use the free Weebly website builder that also has a mobile-optimized builder and access to hundreds of themes and templates.

iPage Extras
iPage website

HostGator – 4/5

In competition, HostGator also has an intriguing set of bonuses on offer:

  • If your site is currently hosted elsewhere, HostGator will help you migrate it to their hosting service free of charge
  • Your domain name will be free for the initial term of each site you create
  • You can use the website builder for a small fee
  • You’ll receive $200 in advertising credits to use in Google AdWords and Yahoo/Bing

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