UK2.Net Hosting Review: The British Are Coming! And Maybe That’s A Good Thing.

Looking for an affordable web hosting service that will also help your business thrive and grow? Read our review of UK2 to get the facts.

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Katie Horne
Katie is a C# developer-turned-technical writer who loves the Oxford comma, NYT Crossword Puzzles, and knitting for no reason whatsoever. She has a love/hate relationship with JavaScript and thinks that package managers are the bees knees.

Last Updated on March 18, 2019

UK2 Hosting – British Hosting Power

UK2’s specialty is helping paper-based services and brick-and-mortar businesses expand and grow into thriving online ventures.

Over the past two decades, London-based UK2 has helped customers register over 1 million domain names and power thousands of sites for businesses located around the world.

In addition to providing web hosting and related services, UK2 emphasizes the concept of corporate social responsibility. The company is currently involved in fundraising campaigns supporting green energy, children’s hospitals, and STEM educational opportunities for needy children.

How UK2 Hosting Works

Working with UK2 follows a pretty standard formula.

First, you pick a domain name and register it. In addition to offering domains with the usual .com and .co.uk, UK2 offers geographic and industry-specific options.

UK2 Domain Search
UK2 offers a great set of both top-level and recently established domains. 

Next, you’ll need to choose your web hosting solution and add on a website building tool to create your site. If you’ve got questions at any point during this process, you can contact the UK2 support team 24/7 via telephone or live chat or email.

What Types of Hosting Packages Are Available?

UK2 offers a variety of hosting packages. To help you choose the one that best fits your needs, there’s a product selection tool. By providing information about the type of user you are, as well as what you want to do with your site, UK2 will suggest the options that are most appropriate.

Shared Hosting Packages: Your Budget Option

The most inexpensive package at with any host will be their shared hosting packages, where your site shares server space with sometimes dozens of other sites.

It isn’t the most secure or the fasted option, but it does work well for smaller websites.

Let’s compare these side-by-side before we look at them in more detail:

Budget Hosting Starter Essential Business
Features 500MB disk space

Up to 5,000 monthly visits

1GB monthly traffic

24/7 support

Free video tutorials

30-day money-back guarantee

cPanel

1 free domain name

5GB SSD storage

Up to 10,000 monthly visits

5x10GB IMAP emails

FTP Access

Backups

CloudFlare CDN

Malware Removal

30-day money-back guarantee

WordPress Ready

Free domain

Unlimited 10GB Emails

Unlimited Storage and Bandwidth

Host up to 10 websites

24/7 support

30-day money-back guarantee

1 SQL database

All essential features along with:

Unlimited SQL databases

Free SSL certificate

Dedicated IP

Budget Hosting 

Just have one site and need cheap hosting? UK2.net’s budget hosting plan offers 500MB of hosting space, up to 5,000 monthly visitors, 1GB traffic allowance, and 24/7 support.

Starter — for WordPress

This package is for WordPress beginners who are just getting started. It offers 1 domain name, 5GB SSD disk space, up to 10K monthly visits, automatic malware removal, backups, 5 email addresses, and FTP access.

Essential

If you’re looking for an affordable but still inexpensive hosting package, UK2 offers an essential hosting package that includes hosting for up to 10 sites, 1 free domain name, unmetered bandwidth, unmetered website space, unlimited emails, and 1 MySQL database.

Business Hosting – Get More Resources

The next step up in the shared hosting packages are plans that offer more resources. All come with unmetered bandwidth and storage space, unlimited emails, and a free domain.

The primary differences between the packages are the number of sites you can host, the number of MySQL databases you can have, and whether you get a free SSL certificate and dedicated IP address or not.

UK2 review
Like a good deal? UK2 often runs discounts and bargain deals.

WordPress Hosting

UK2’s WordPress hosting packages are housed in dedicated environments designed and optimized strictly for that CMS.

In addition to the basic hosting features you need to keep your site online (such as SSD — solid-state drive storage, email inboxes, FTP access, backup services, and security) you’ll get access to premium WordPress templates and plugins and use of CloudFlare CDN, which means that your content is distributed and served from a location closest to your visitor. This results in faster page speeds.

Premium Hosting

For those whose needs exceed what’s offered by the lower-tiered plans, UK2 offers Virtual Private Servers (VPS) and dedicated hosting.

SSD VPS Hosting

When purchasing an SSD VPS hosting package, you can customize your allocation of resources. The site allows you to specify the amount of RAM, disk space, bandwidth, and CPU cores you want.

As you change your allocation, the monthly price for that configuration automatically updates.

You can also specify where you want your server housed:

  • London
  • US West
  • US Central
  • US East
  • US South
  • Amsterdam
  • Canada

All VPS servers come with SSDs (solid-state drives), multiple templates so you can choose the operating system/configuration that best suits your needs, and a UK2-branded control panel so that you can monitor, reboot, backup, and make changes to your server in one place.

Cloud VPS Hosting

UK2 also offers cloud VPS hosting packages, which work just like the SSD VPS packages; the only difference is that your “slice” of the server is housed in the cloud, not UK2’s physical data center.

Dedicated Hosting

If your needs exceed what’s offered by the VPS hosting plans, you can opt for a dedicated hosting solution. You can choose from three different dedicated server options, each with a different CPU, number of cores, RAM, disk storage allocation, and bandwidth limit.

UK2 Dedicated Servers
Options: There are sufficient hosting options to cover just about every individual or corporate need.

There are 3 dedicated server plans available via UK2. 

The server is completely yours, and you can do whatever you want with it. UK2 is on hand just to give advice and assistance if needed. Generally speaking, you will need an in-depth knowledge of all things server administration, since these plans are considered to be unmanaged, but you can certainly choose a managed plan if you’d prefer to have UK2 handle the system administration.

Managed Hosting

Managed plans get you enhanced support, which gets you start-up assistance and priority response times from the UK2 support team. You can choose to upgrade to premium support, which means that UK2 will take care of your server by:

  • Configuring
  • Monitoring
  • Updating
  • Proactively managing

See UK2 hosting plans

Add-Ons for Security and SEO

Purchasers of the budget, shared, and WordPress hosting packages can opt for Website SEO Guru and SiteLock add-ons during the checkout process.

Website SEO Guru gets your site submitted to search engines, improving your visibility to search engine crawlers. It also provides competition analyses and personalized marketing plans.

UK2 Guru
To do well online, people have to be able to find you. UK2 provides Website SEO Guru for boosting your SEO.

Sitelock is a malware detector that protects your site against hackers and malware with automatic daily scans. Depending on the particular version of Sitelock you purchase, you may also get automatic malware removal and file change monitoring.

Other Services & Features

In addition to its web hosting and domains-related offerings, UK2 offers the following products:

Need a Website? Try the DIY Website Builder

UK2 offers three different website builder plans and three different online store builder plans. These are tools that enable you to build a site or a store on your own without any technical knowledge or design experience required. The site builders include both hosting and access to the site builder.

What Comes With the Site Builder?

The site builder itself is easy to use. You pick a template and change its content, and when ready, the website builder will push the required files to your web host for public viewing. They offer:

  • 165 customizable templates
  • Ability to add images
  • Freedom to edit text
  • Design customization
  • SEO optimization
  • Developer mode
  • Online image editor
  • Social media integration
  • Built-in SSL support

The templates are very simple, so if you are looking for a more customizable site builder, look at Squarespace or Lemonstand.

Launch Your E-Commerce Business with the Online Store Builder

If you are looking to build an e-commerce store, you can do that, too. From the template filter pictured above choose “store” and choose from 10 different e-commerce templates.

These templates are pretty simple, but if you are looking to sell a few items, the functionality seems good. All the templates are responsive, meaning they work well on mobile devices. Since Google announced their mobile-first initiative, mobile readiness is more important than ever before.

Or, Get a Custom Website Created for You

If you want to outsource the design of your website, you can purchase UK2’s web design services. You can choose packages that get you a three-page, five-page, or ten-page website. The website is not a template, but a custom design for your business.

Email

If all you need is an email address with a custom domain, UK2 offers two inexpensive options just for this purpose. Note that you do have to purchase a domain name, which is sold separately from the email packages. It is worth noting that most of the hosting packages come with email, but the addon option is helpful if you don’t have a hosting package with them.

Fast Site Loading with Free Cloudflare CDN

CloudFlare is a content delivery network, which is designed to increase site speeds. It works by creating caches of your website in geographically diverse areas. Then, when a visitor heads to your site, your files are delivered by the cache closest to them.

Cloudflare also offers:

  1. Advanced security features
  2. Protection against comment spam
  3. Email harvest protection
  4. Smart routing
  5. Browser and web optimization
  6. Web application firewall
  7. DDoS protection
  8. Secure registrar and application access
  9. Local caching
  10. Secure DNS

Since site speed and security are essential for both ranking in Google and user-experience, this is an important feature. You can add Cloudflare for free in your control panel.

Video above: Get a glimpse of the proprietary dashboard — called CHI — used by UK2. This video tutorial discusses how to manage email using CHI. Hosting account controls are located at left. The cPanel control panel can be accessed also from this dashboard.

Instant Website

If you are looking to get a simple website up in just a few minutes, consider UK2.net’s Instant Website feature.

This free feature allows you to purchase a domain name and put up a digital business card or one-page site in just minutes. Choose from 5 (very) simple templates and you can be online in a matter of minutes. You can choose to upgrade later to use their full site builder tool.

What Do I Need to Know About Uptime and Downtime?

Not all hosting packages come with a service level agreement (SLA) that outlines what UK2’s uptime goal is and how you’ll be compensated if UK2 doesn’t meet their end of the agreement. If your package includes an SLA and you experience downtime, you’ll be compensated as follows:

  • 99.9% to 100.00% server availability –> 05 credit
  • 99.9% to 98.00% server availability –> 10% credit
  • 97.99% to 97.00% server availability –> 25% credit
  • Less than 96.99% server availability –> 50% credit.

View all UK2 features

What Kind of Help and Technical Support is Available?

Uk2’s support team is available 24/7 via:

  • Live Chat
  • Ticketing system
  • Telephone

Those with dedicated servers can opt for premium level support, which will garner you quicker responses.

UK2 Support
There are multiple options for customer service and technical support.

You can also refer to the extensive knowledge base to see if your question(s) have been covered or not. Their knowledge base has hundreds of articles including useful articles and how-to guides. The search function works quite well, I had no issue finding information on exactly what I searched for.

You’ve Got Options: Pricing and Billing

UK2 frequently offers discounts off their hosting packages, so keep an eye out for these specials. They’re valid for the first year of service, after which you’ll be billed the regular rate for the plan you’ve chosen.

Budget, Shared, and WordPress hosting plans are billed monthly, annually, or bi-annually. If you opt for the latter two options, for which you’re required to pay upfront, you’ll get a discount off your total fees. All prices include VAT, so if you’re in an area where you aren’t required to pay VAT, be sure to remove the tax from your total when comparing prices.

VPS hosting solutions are billed monthly, and dedicated server fees are assessed monthly or annually (again, if you opt to pay upfront for an annual contract, you’ll receive a discount off your total fees).

Guarantees and Refunds

If you’re not completely satisfied, you can take advantage of the 30-day money back guarantee, less any setup fees, domain name registration fees, or fees due to overages. If your package included a free domain name, its cost would be subtracted from your refund, and you will continue to own the domain.

Add-ons, such as SEO Tools and Search Engine Submission, are excluded from the refund policy.

Visit UK2

Conclusion: Is UK2 Right for You?

UK2 is a reliable web host provider designed to make the setup process as easy as possible for you. While it offers a wide array of products design to appeal to multiple segments of the market, the company focuses, in particular, on small businesses looking to make its leaps into the world of e-commerce.

They are a one-stop shop, so you’ve everything you need to get your business online can be done via UK2.

Frequently Asked Questions

Got questions about Uk2.net hosting? We’ve got answers. Read on for the most commonly asked questions about this UK-based host.

Does UK2.net offer a free site builder tool?

Yes, they offer a feature called “Instant Website.” For just the cost of a domain name, you can create a very simple one-page webpage. You can use this as a digital business card, a simple website, or a landing page. If you decide you need more features later, you can easily upgrade to their full site builder.

Does UK2.net offer any SEO tools?

Yes, they offer a paid tool add-on called SEO Guru. This tool includes a website SEO audit along with suggested changes. It also provides access to stats and is compatible with all websites, whether or not you host through UK2.net.

Where are UK2.net’s datacenters located?

There isn’t much information about UK2’s data centers. It is important to note this is a UK based host, so having data centers all over the world may not be necessary. Their parent company, UK2 Group, states that they have data centers in both the UK and the United States.

Does UK2.net use the cPanel control panel?

Yes, the company offers the cPanel control panel option to customers.

Does UK2.net offer a money back guarantee?

Yes, they offer a 30-day money back guarantee. However, like most website hosting companies, the refund does not include money spent on domains or other add-ons.

Getting the right web hosting for you can be hard. Experts help a lot, but their experience may hide issues that may come up for a beginner. That’s why we recommend that you check out our sister site WhoIsHostingThis.com where you can read dozens of reviews by actual UK2.net customers just like you.