When it comes time to pick a web hosting provider, the decision typically comes down to a few factors like reliability, cost, and quality of customer support.
We took a look at Tsohost to see how it stacked up against those three factors (as well as the competition) and found that it does a very good job in meeting all three of those criteria. If you’re thinking about signing up, here is what you should know.
Tsohost: A Web Hosting Pro
The actual name of this web hosting company is Paragon Internet Group. However, for the sake of brevity, it conducts business under Tsohost. So don’t be confused if you find references to both names on the website.
Regardless of what you want to call the company, Tsohost has been in business since 2003 when it was established in London with the goal of providing cheap and reliable internet services. A half a million websites are now hosted by Tsohost.
Built on world-class infrastructure, Tsohost offers a comprehensive range of web hosting services.
Let’s start by looking at the infrastructure that powers Tsohost’s customers’ websites:
When you’re looking for a web hosting company that promises reliability and can deliver on it, you might want to start your search with Tsohost.
Tsohost refers to its network as “True Cloud Hosting” since no one location is ever relied upon to power its customers’ websites. Failover and reliability don’t stop there either.
Websites run on diverse, multi-homed networks with fiber optic Gigabit connections. This means that multiple providers power the connections, ensuring that internet service is never disrupted.
Cisco and Juniper are responsible for providing Tier 1 transit, equipment, network firewalls, routing, and switches. This ensures that Tsohost’s network and hardware are consistently secured, fast, and reliable.
Because of these contributing factors, Tsohost’s uptime guarantee is 99.9% for shared cloud hosting. For virtual private, dedicated, and complex hosting customers, they additionally receive a 100% power and network uptime guarantee.
Here is what else you should know about the Tsohost infrastructure and network:
- Tsohost’s server facilities are secured and monitored 24/7/365. Only authorized personnel have access through biometric scanning to the data servers.
- Linux and Windows web servers come with the latest Dual Hex (6) Core Xeon processors from Dell.
- Email and service servers are physically secured away from Tsohost’s web servers.
- Storage and backups are also kept away from the web servers in order to ensure uptime and security.
It’s clear that Tsohost has taken great pains to provide a stable and reliable base for customers to rely upon when hosting their sites here.
Tsohost Web Hosting Options
As you can imagine, a company like Tsohost doesn’t want to limit what its customers can do. This means offering a wide array of web hosting options.
Cloud Web Hosting
Tsohost’s shared web hosting plans are actually all in the cloud, which makes these an even better deal than what you’d get with traditional shared hosting.
Each plan comes with:
- A 60-day money-back guarantee
- Free backup and support
- Let’s Encrypt SSL certificate
- Linux compatibility
- Free 1-click app installs for things like WordPress and Drupal
- At least one free migration
- MySQL, PHP, Perl, and other standard programming and database tools you’d need.
One thing to pay attention to with these plans is pricing. While they are indeed cheap — much cheaper than what you’d find elsewhere for cloud hosting — the premium plans come with a custom domain. So, if you’re also planning on buying a domain from Tsohost, it might make the upgrade worth it.
cPanel Web Hosting
This isn’t “hosting” so much as a disclaimer. Tsohost’s hosting plans typically come with its proprietary control panel tool. For customers who are more comfortable using the popular cPanel control panel, they can opt into one of the cPanel web hosting plans instead.
Managed VPS Hosting
In the next step up, Tsohost offers managed virtual private server hosting for Linux and Windows. This means you’ll have more control over configuring your server, but that Tsohost will take care of managing things like security, OS support, uptime, and the software firewall. These plans also come with free setup as well as 24/7 technical support.
Dedicated Server Hosting
Tsohost also has Linux and Windows dedicated servers for customers who need something more robust for their high-traffic website networks or apps. With these plans, you can expect to receive the following dedicated support from Tsohost:
- Server administrative assistance
- Network monitoring
- Security updates
- Proactive service monitoring
- Scheduled daily backups
- One-hour replacement of hardware in case of failure
- 24/7 support.
Now, this isn’t something you typically see offered by web hosting companies, so it’s nice to see this option from Tsohost, a company that prides itself on its in-house technical experts and support.
Complex hosting plans offer customers the ability to work one-on-one with a systems engineer to build a server environment based on your requirements. If you need the ultimate performance from your website and can’t afford any downtime, this might be the option you need.
Tsohost also assigns a dedicated account manager and team to customer accounts, so that any issues that arise are immediately handled by someone familiar with your site or app.
Tsohost offers a single “one size fits all” hosting plan for resellers. It can host up to 100 sites and developers and agencies have the ability to white-label the backend.
Charity Web Hosting
Here is an example of another standout hosting option from Tsohost. This one is solely meant for UK-based charities. In return for publishing a small Tsohost banner on their websites, charities will receive free hosting from Tsohost. It’s nothing major, but it should be more than enough for what a nonprofit would need.
A Note About CMS Hosting
Tsohost breaks out a number of different content management system “hosting” pages on its website.
However, if you see an option for WordPress hosting, it’s no different than cloud hosting. The same goes for Joomla hosting. There are no additional fees and you still have the same one-click installation that gives you access to those content management system apps.
Pay attention to are Ghost, PrestaShop, Magento, and forum hosting. The corresponding app is not integrated with its platform and you’ll have to pay separately for them.
Other Internet Services
In addition to its web hosting services, Tsohost also offers the following:
- Domains: you can register a domain with or transfer yours to Tsohost. They have hundreds of extensions available; the UK extensions being the cheapest available.
- Managed firewalls: if you want more than just the standard software firewall that comes with the managed VPS plans, you can upgrade to shared or dedicated hardware firewalls.
- SSL certificates: there are a few options available for standard and premium certificates.
- Microsoft Exchange: you’ll have web access to your emails, calendar integration, as well as spam filtering
- Free website migrations.
We’ve established that pricing for Tsohost’s services (especially cloud hosting and domains) is reasonable. We’ve also shown that the infrastructure lends itself well to providing a reliable and high-performance experience for customers’ websites.
So, what about support?
As is to be expected, Tsohost has it covered with:
- 24/7 email support
- Phone support from 7 a.m. to midnight
- Live chat
- Over 30 employees to assist you
- A super expansive knowledgebase with well-written articles that provide clear steps and screenshots for an excellent self-help experience
- Status Center that provides information on current/ongoing server or network issues.
Tsohost: Does It Deliver?
It’s quite clear that Tsohost’s decade-plus working as an Internet service and web hosting provider has taught this company a lot. Its infrastructure is top-of-the-line, its web hosting plans offer customers every option they could possibly want, and its support covers customers from all angles.
It doesn’t matter what size your business or website needs are. Tsohost has a very reliable set of services to work with — all dedicated to giving customers the peace of mind to focus on managing their websites and not worrying about what’s happening behind the scenes.
Hungry for more information about Tsohost? Click over to our sister website, WhoIsHostingThis.com. It’s got answers to frequently asked questions as well as over a dozen reviews from actual Tsohost customers. What are you waiting for?