ServInt Host: Our Reviewer Dives Deep into All Their Offers

Looking for state-of-the-art hosting with managed migration and turnkey concierge services? Read our review of ServInt to assess their solutions and get all of your questions answered.

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Brenda Barron
Brenda is a freelance writer, business owner, and WordPress enthusiast. She lives in California with her husband and two children.

Last Updated on July 5, 2020

If you’re looking for an inexpensive, run-of-the-mill hosting provider, you’re probably already aware that you have plenty of options from which to choose.

But what if you need something more — something beyond those usual suspects, something perhaps a bit more robust and evolved? If that’s the case, then ServInt might just be what you’re looking for.

ServInt’s History

Based in Reston, Virginia, ServInt was originally founded in 1995. That fact alone sets ServInt apart from a large portion of the hosting company crowd, many of whom have corporate lifetimes that don’t reach double digits.

ServInt Leadership
Servint website.

ServInt values longevity in its workforce, too. A privately-held corporation whose owners include its employees, ServInt claims that a fourth of their employees have worked there for ten years or more.

This is a company that seems to demonstrate the value of relationship-building, both with customers and with their own employees.

Exposure and Clientele

ServInt began with a single server but has grown to host millions of sites in over 100 countries all over the world, using three separate datacenters. Its clientele represents a wide cross-section of niches and industries like:

  • Education
  • Government
  • Retail
  • E-commerce
  • Technology startups
  • Media outlets

The trend of clients seems to skew more towards the complex and the corporate, as opposed to the solopreneurs and freelancers of the world.

Catering for More Than One Business Type

However, it still offers some services and solutions that smaller operations will find valuable.

A pioneer in the area of managed, dedicated servers and associated products, ServInt has invested heavily in the growth of managed web hosting since 2002. Lately, it’s focused on providing enterprise-level Virtual Private Servers (VPS), cloud-based hosting products, and dedicated servers.

ServInt takes its corporate responsibilities seriously. The company was a strenuous opponent of the Stop Online Piracy Act (SOPA), tasking its former Chief Operating Officer Christian Dawson with arguing against the bill on multiple occasions.

In 2010, it was reported that ServInt provided servers for Wikileaks.

Hosting Plans from ServInt

ServInt focuses its hosting plans on three major areas: Virtual Private Servers (VPS), dedicated servers, and managed hosting.

Managed vs Unmanaged Hosting

If you’re searching for VPS or more advanced hosting services, you may have come across managed and unmanaged hosting options.

ServInt Managed Options
All ServInt options are managed. 

With managed hosting, your hosting provider offers a greater degree of support. Things like back-ups, monitoring and setting up your control panel are mostly taken care of.

With unmanaged hosting, your web host will do the basics like maintain the network for you but you’re in charge of managing your own server, security and the installation of any software applications you may need.

ServInt’s hosting plans are managed so you will have to look elsewhere if you want an unmanaged package.

VPS

ServInt’s VPS hosting plans put the client in control of the server environment while putting all the more complex tasks related to hardware infrastructure and maintenance in the hands of its crew.

The key feature most startups will appreciate here is scalability. You start with what you need — a shared VPS, offering impressive uptime (99.997%) and reliable server performance.

When your business expands to a point where you need a Dedicated VPS, ServInt helps you make that transition with a minimum of disruption.

Hardware and Resources

ServInt VPS products utilize enterprise-class hardware (Dell and SuperMicro), and offer free backup and disaster recovery.

The company was one of the earliest pioneers in virtualized hosting back in the early 2000s, and in the years since it’s only gotten better at optimizing the VPS product for a demanding clientele.

Packages start at the basic level with 1.5 GB of memory and a 30 GB disk.

The packages scale up in five levels to an ultimate, all-inclusive package, offering 8 GB of memory and 120 GB disk space. All packages offer 10 TB of bandwidth, reducing the risk of bandwidth overages and the surprise “gotcha” fees that shock so many site owners who suddenly go viral.

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Multi-Tenant Cloud VPS

If you like the ServInt shared VPS package but want the benefit offered by dedicated resources to obviate the risks of bad neighbors on your server, ServInt also offers four tiered multi-tenant cloud VPS packages.

Scalable cloud technology and ultra-fast solid-state drives (SSDs) offer guaranteed IOPS (input/output operations per second, an industry performance metric for storage devices).

The tiered packages offer disks ranging from 50 GB to 140 GB, and bandwidth from 6 TB to 9 TB.

Flex VPS

Just when you thought ServInt is done, you find an impressive offering of 5 different Flex VPS plans:

Basic Essential Essential + Signature Ultimate
Performance 1x CPU priority

1.5GB RAM

30GB Storage

10TB Bandwidth

2x CPU priority

3GB RAM

60GB Storage

10TB Bandwidth

3x CPU priority

4GB RAM

65GB Storage

10TB Bandwidth

4x CPU priority

6GB RAM

90GB Storage

10TB Bandwidth

6x CPU priority

8GB RAM

120GB Storage

10TB Bandwidth

Pricing $27/month $55/month $65/month $95/month $135/month

Flex Dedicated (Single Tenant) Servers

When you’re ready for a dedicated server — cloud-based hosting space all to yourself, with no neighbors on the same server — but you’re not quite yet ready for the added technical hassle, you might want to explore Flex Dedicated servers through ServInt.

With this hosting solution, clients get the scalability the cloud-based hosting offers, but the security and managed hosting advantages of single-tenant servers.

They’re dedicated servers, without question, but you get some additional benefits, such as faster upgrades (without the need to reboot) of RAM and disk space.

And if you think you’re ready to make an upgrade to a larger server at some point in the future, but you’re a little skittish about making the transition on your own, no worries: ServInt will help you upgrade seamlessly within minutes.

There are three packages offered for Flex Dedicated clients, from 16 GB to 64 GB memory, 500 GB to 1 TB disk space, and 10 TB to 14 TB in bandwidth.

Bare Metal Servers

At the top end, ServInt’s Bare Metal Dedicated Server hosting plans are the right solution for businesses with the most demanding processing needs. A bare metal server is a physical single-tenant server. You can get full control over how you customize your server making sure it matches your business needs.

The benefits of a bare metal server include:

  • High flexibility
  • Increased processing power
  • More security and privacy

Server Design and Operating Systems

With ServInt’s bare metal servers, you can select to design your server or choose from servers with preset levels of RAM and CPU.

The servers support the following operating systems:

  • Windows
  • CentOS
  • Debian
  • Ubuntu
  • OpenSUSE

The bare metal servers also feature an SLA guarantee.

Control Panels and User Access

Most new site owners find the graphical interface of cPanel a whole lot easier to get around in and work with, and ServInt won’t leave them hanging when it comes to site access.

For all Flex packages, it offers support for cPanel and WHM (Web Hosting Manager, the administrator control panel).

ServInt cPanel Demo
Your cPanel dashboard will look something like this.

ServInt also provides:

  • DNS
  • Email
  • Apache
  • E-Commerce support
  • One-click installs
  • Website builders
  • Migration support
  • Security program management
  • Database management
  • System monitoring

Website Builders and Scripts

ServInt offers installation of the Softacolous 1-click installer, where you can install content management systems and blogging software such as WordPress (among others), simply by requesting the service when you complete your purchase.

Alternatively, you can submit a service ticket request at any time and get as many blogs as you like up and running, with ServInt doing all the heavy technical lifting.

ServInt will even give you expert advice and assistance with selecting the best apps and plugins for your new site.

Development Tools and Languages

App and network developers need scalable hosting solutions to move from wireframe to development, testing, and ultimately deployment. By offering turnkey environment options, ServInt helps you keep your attention on your business instead of your website’s infrastructure.

Windows and Microsoft Azure

That infrastructure includes Windows-based solutions for dedicated and shared environments. Add in the Microsoft Public Azure Cloud, an ever-growing collection of integrated tools for building, deploying and managing your apps. The result is a solution which is:

  • Highly secure
  • Dependable
  • Scalable solution
  • Budget-friendly (even for start-ups)

Jelastic: PaaS for Your App

ServInt also partners with Jelastic, a PaaS (platform as a service) that provides the base infrastructure for your app. Jelastic takes care of the support framework, so you can concentrate on development, deployment, and growth.

Rapid Deployment

Jelastic gives you a rapid deployment process that only takes seconds, and can handle any apps on:

  • Ruby
  • PHP
  • Python
  • Node.js
  • Java

You can also refer to the full list of supported app servers, databases, and supporting tools on the Limestone Networks site.

Fast Site Loading with Cloudflare

ServInt also partners with CloudFlare, a CDN (content delivery network) for customers who want the many documented benefits of a CDN but aren’t sure where to start.

ServInt simplifies the process by connecting your site to Cloudflare with its over 100 datacenters across the globe. Your content gets distributed to your clients and site visitors from whatever datacenter location is closest to them, which in turn speeds up your site’s performance (up to twice as fast), and reduces bandwidth by up to 60% on average.

Cloudflare improves your site’s uptime with its DNS service by repelling DDoS attacks.Cloudflare also optimizes your site’s pages and underlying HTML code and provides insightful analytics on your traffic, site visitors, and potential threats.

what is a cdn
This animation provides a glimpse of how a CDN speeds up delivery of websites. (Image courtesy of Cloudflare)

ServInt Specialties: Free Site Migration

One of the biggest obstacles many site owners stumble over on their way to better hosting is the fear of migration. Simply put, porting an existing website over to a new hosting company can be a real-life nightmare.

That’s true even for experienced owners, but if website management isn’t your primary gig, it can be an even more terrifying prospect.

ServInt takes the terror away with Managed Migration services to help new customers port over existing sites from other hosting company servers. Managed Migration removes the pain points from transferring a site.

They’ll take care of transporting all your files and databases from your existing server to your new ServInt server account. They’ll even take care of any custom configurations you need.

According to cPanel, it’s the best way to get your site up and running on a new server. And it’s free for any new account.

Infrastructure and Security

One of ServInt’s biggest selling points is its state of the art infrastructure. Three network datacenters with multi-phase power redundancy systems, industrial level cooling for protection, fire suppression system, and backup power — plus a serious commitment to security — prove that ServInt means business.

ServInt’s private and secure datacenter facilities are located in the U.S. and in Europe and are protected by CCTV surveillance as well as biometric controls for physical access.

Backup and Redundancies

Super-reliable industrial-strength generators provide constant power backup to keep your data and your site secure, as do N+1 and redundant AC/DC uninterrupted power supply (UPS). And on top of all that, the technical staff works on-site to take care of maintenance needs and any problems that might arise.

The ServInt network is configured to provide an overabundance of resources — in fact, the company maintains more than ten times the network capacity required by the existing clientele at any one time.

This provides ample coverage for any unanticipated large traffic spikes. A redundant network architecture helps keep sites stable and operational, even when multiple upstream nodes go offline.

Is My Site Secure with ServInt?

ServInt hosting plans offer SiteLock Security – a software program to protect your site against any attacks. Alongside Sitelock however, you have an impressive security feature set including:

  1. Penetration testing
  2. Vulnerability assessment
  3. Continuous server monitoring
  4. Readiness management
  5. Program management
  6. Control framework implementation
  7. SSAE16/SOC2 compliance
  8. FedRAMP
  9. NIST/FISM
  10. ISO 27001
  11. HIPAA/HITECH

If you are a small business and you’re only starting online you may think site security doesn’t have to be a priority now. But securing your site makes business sense regardless of the size of your operation.

ServInt SiteLock
ServInt’s partnership with SiteLock is a real money-saver. 

A successful attack on your site could result in the theft of your customer’s private data, ruining your professional image. In some cases, search engines also blacklist hacked websites.

Features of SiteLock

Solutions like SiteLock offer a broad range of security features to protect your site against the most common attacks.

SiteLock Security will:

  • Detect and remove malware, preventing bots and malicious code
  • Speed up with your site with CDN acceleration
  • Provide DDoS protection
  • Secure your website with a web application firewall

Even if you don’t opt for the SiteLock Security solution, you still get top notch security support.

Troubleshooting

If you get hacked, or something goes haywire in an update, and you lose data or function? ServInt can help there, too. Its technical team is available to customers around the clock for any troubleshooting, upgrading, or repair needs you might have.

ServInt makes daily backups of files and databases for free, and also offers disaster recovery services should a catastrophic failure occur. However, be aware that retrieving backup files can cost quite a bit extra, so it’s a smart idea to get into the habit early on of making and downloading your own backup files on a regular basis.

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What Type of Customer Service is Available?

While managed and VPS hosting of the type ServInt offers usually won’t be the cheapest alternatives around, there’s definitely an argument to be made that in this context you do get what you pay for.

A superior level of attention goes into ServInt’s customer and technical service policies. Every piece of the infrastructure gets constant 24/7/365 monitoring — from the network itself to the servers, the operating system, and all the associated software.

They even offer assistance in the planning stages. If you’re considering a specific upgrade or installation of a new piece of software, the ServInt professionals can assist you in performing a cost-benefit analysis and preparing for the transition.

ServInt Support
Even on the support page, you are spoiled for options. 

Referral Bonuses and Concierge Services

ServInt also offers clients a chance to get more than they’re paying for by referring the company to others. Generous referral bonuses for new client sign-ups can offset the fee differential and then some.

If you need more, ServInt’s Concierge Services gives you access to team members who boast a wide range of expertise, including everything from installing third-party software to managing Amazon Web Services storage.

ServInt also offers Fully Managed Services, for those who would rather simply turn it all over to the professionals.

Is There a Money-Back Guarantee?

ServInt does not offer a money-back guarantee on its hosting packages for new clients, although it does offer performance guarantees on some of its specific products.

The company explanation for this is fairly persuasive. Essentially, it says the risk of such guarantees is the attraction of bad actors who take advantage of such offers to implement sites designed for illegal or illegitimate ends, which then pose a risk to the company itself and its legitimate customers.

ServInt prides itself on superior service and products and is confident that new users will agree. So, you won’t be getting any refunds if you decide you’re not happy with your new ServInt hosting package. But you might be able to grab a decent promotional coupon code from time to time through ServInt’s Facebook page.

Billing and Cancellation

ServInt accepts payment in a number of forms, including all major credit cards, PayPal, and wire transfer. And if you prepay for a year of your selected package, you’ll get a nice 10% discount off your total yearly cost.

All of ServInt’s hosting packages require thirty days notice for cancellation.

Is ServInt Right for You?

ServInt’s extensive experience in managed and VPS hosting make the company a strong contender for any corporate needs, but especially helpful for technology startups and e-commerce businesses in need of greater stability and security.

You can choose one of the many Flex packages the company offers, or work with ServInt sales staff to craft a package that meets your unique needs. And its customer service — especially Managed Migration — is worth consideration.

3 Reasons to Choose ServInt As Your Hosting Provider

So, let’s look at the bottom line with ServInt’s hosting services and products. Who would be a good fit for ServInt solutions?

Well, you might want to give ServInt a close look if you are:

  1. Launching an app: if your startup is about to launch an app, ServInt’s combination of state of the art hardware infrastructure and hands-on assistance might be ideal for you by taking care of all the tangential hosting issues, leaving you free to focus on your app and your business.
  2. In need of more robust customer service: if you’re not technically minded, and you’ve got quite enough on your plate already, then ServInt’s concierge-level customer service would be ideal — especially if you need assistance migrating an existing site to a new server.
  3. Handling sensitive customer information: if you’re working with any type of e-commerce model, or you’re collecting any personally-identifying data from your clients or customers, and you don’t have an in-house data security specialist on hand, ServInt’s security protocols and assistance are worth exploring.

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Reasons Not to Choose ServInt As Your Hosting Provider

While ServInt’s services and products are backed by a substantial amount of experience and a stellar reputation, it might not be the right choice for everyone.

If you’re working on a truly limited bootstrap budget, ServInt might not be cost-appropriate. While more security and service is always a good thing, there are lots of situations where it might be more than you need.

For example, solo freelancers and small, local-only brick-and-mortar stores who don’t make sales online may need less than the average ServInt offering provides, and lack the budget to pay for more.

It May Be Too Good For You

If you just need a digital business card site, with contact information and an about page, then a more entry-level shared hosting account may be all you require. In that situation, it might make more sense to direct extra budget funds toward site design than a recurring cost such as premium hosting.

Finally, if you’re at the other end of the technological spectrum — seriously skilled, and into DIY — then it might not make much sense for you to invest in managed hosting services.

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ServInt Frequently Asked Questions

Since I bombarded you with a generous amount of information, here are a few queries you may want an instant answer to, although we recommend reading through the page.

Is ServInt a good choice for hosting a WordPress site?

While you can host your WordPress site with ServInt, you may want to measure their plans against web hosts who offer WordPress optimized plans.

ServInt lets you easily install WordPress and hundreds of scripts via the Softaculous installer. You can access the 1-click installer from your cPanel. You can also install other popular CMS like Drupal and Joomla. ServInt does help with the installation and reinstallation support for the 1-click installer.

Keep in mind if you’re a small business starting out with a WordPress site, hosts like Bluehost, WP Engine and SiteGround may be better options. Bluehost and SiteGround specifically are officially endorsed by WordPress, an indicator that these hosts make it easy to install the CMS and take care to use the latest software. There are also hosts like Pressable that offer support from WordPress experts.

Is there no money-back guarantee?

No, there isn’t. ServInt justifies this by standing by their outstanding product. Furthermore, they do not want to attract freebie hunters who have no intention of taking a service seriously, which makes complete sense.

How does ServInt compare to InMotion Hosting?

To compare these two web hosts, you have to consider your business needs first. If you’re a small business or freelancer, consider InMotion Hosting. InMotion is fast, reliable and affordable. They also come with a generous 90-day money-back guarantee. However, if you need a host that can offer flexible hosting plans and support for high processing needs, look into ServInt.

If you’d like to see what regular website owners have to say about Servint, check out our sister website WhoIsHostingThis.com. Experts provide a lot of insight into web hosting companies, but it’s often useful to see what website owners like yourself who have used a host think of it.