Genuine Rackspace Cloud review (2018 update) from real people on Twitter to help you make the best informed decision whether or not you should buy cloud hosting from Rackspace.
Rackspace is one of the world’s leading managed cloud hosting company, and their aim is to help businesses focus on their business and let Rackspace handle everything else without the challenge and costs of managing infrastructure and application platforms.
Rackspace offers premium cloud servers running on high performance SSD servers on a scalable and secure infrastructure and their award-winning 24/7/365 customer support via phone, chat, and email is included with every plan.
Rackspace’s cheapest cloud hosting plan is 23.00 per month. Get your cloud server spun up in less than a minute.
Rackspace is a provider of managed cloud services. It specializes in a variety of different web hosting services aimed at businesses across the globe.
With nearly 20 years of experience under their belt, the American company are one of the largest companies in the industry. Their goal is simple: remove the stress of cloud services, allowing businesses to focus on running their business.
With a main headquarters based in San Antonio, the Rackspace family has grown massively over the years. Right now, the company boasts over 5,900 employees.
The Rackspace Cloud
Rackspace is a provider of managed cloud services. It specializes in a variety of different services aimed at businesses across the globe.
With nearly 20 years of experience under their belt, the American company are one of the largest companies in the industry. Their goal is simple: remove the stress of cloud services, allowing businesses to focus on making money.
With a main headquarters based in San Antonio, the Rackspace family has grown massively over the years. Right now, the company boasts over 5,900 employees and boasts offices in each of the following territories;
- The Netherlands
- Hong Kong
- And Mexico
This global presence has seen Rackspace serve over 300,000 customers in 120 different countries. The company has come a long way since starting in 1998. The fact that two-thirds of Fortune 100 companies are hosted by their platform is a testimony to their services.
Meanwhile, the company boasts many accolades and awards. They are the leading contributor of hosted Internet Retailer Top 1,000 ecommerce websites too. Quite frankly, it’s hard to find a more reputable service in the field.
Rackspace Cloud Hosting Options
When purchasing cloud hosting from Rackspace, you can choose from the following options.
Built on the OpenStack platform, clients can use this option for a whole host of reasons. This includes virtual storage and digital databases. The ability to spin servers in under 60 seconds and launch applications with just one click is great. Quite frankly, the Rackspace public cloud facilities are among the very best.
This is perfect for ecommerce and other website types. With dedicated support along the way, every aspect of infrastructure and network facilities will be at optimum level. This leaves businesses the perfect opportunity to focus on the cores of their operation.
This type of cloud facility offers the ultimate level of security and data protection, putting the minds of business owners at rest. Private cloud spaces monitored by Rackspace offer a dedicated environment for businesses to grow.
As well as OpenStack, there are two other hosting options. The private cloud can be powered by Microsoft Cloud or VMware vCloud. It all adds up to the ultimate level of personalisation. When working with the experts at hand, all businesses should find a way to make this work.
Similarly, Rackspace’s dedicated servers are managed at the highest standard. Businesses can opt for a quick solution or a more tailored option. Either way, the resources are there to produce great results.
Ultimately, the dedicated servers are aimed to lower overheads while increasing security and performance. The flexibility available ensures that all companies can do just this. By using these three features, any business is capable of fulfilling their ultimate desires.
Arguably the biggest selling point for Rackspace’s services is the sheet level of versatility. Computers play such an integral role in modern business that all operations require services tailored to their goals. Rackspace provide it in abundance.
Their infrastructure allows customer to mix and match the three types of cloud computing (public cloud, private cloud, or dedicated server) in any form deemed necessary.
If you have multiple applications, you can opt for Multi-Cloud Hosting, where you rely on multiple providers (such as Amazon Web Services, OpenStack, and VMWare). The exact decision as to which application is hosted where is dependent on the needs of your company.
Regardless of the Rackspace Cloud option you choose, you are taking advantage of:
- The knowledge and expertise of over 3000 engineers trained in all things Linux, Windows, and WMWare
- A company that is trained and certified in:
- Alibaba Cloud
- Google Cloud
- Government Cloud Solutions (Rackspace offers FedRAMP, FISMA, NIST, and DFARS-compliant cloud portfolio management)
- Microsoft Cloud
- OpenStack Cloud
- Rackspace’s top-notch support
Furthermore, many other web hosting vendors build a package, and you pick from a limited number available (usually 3-4 options). Rackspace, however, builds your package based on the needs of your company, so no two companies will have the same hosting.
Rackspace’s qualities don’t stop there, though. Their IT solutions are aimed at helping companies from every industry, and can bring results in a long list of different ways.
Ecommerce management is arguably the biggest feature. The versatile nature of Rackspace ensures that the experience remains customer focused at all times. They also use the most popular and well regarded platforms, such as Magento and Oracle. Again, with the aim of eliminating client stress, Rackers are always monitoring trends to help ensure the best results.
Regardless of the website type, uptime is vital. Rackspace is a particularly reliable provider for web hosting. This will inevitably increase the chance of profit. After all, regular and extended downtime can be a real Achilles heel, and sever ties with customers too.
Rackspace is a leader in innovation too, and understands the changing climate. This is why mobile and web App development is an increasingly popular trend for businesses. Meanwhile, collaboration and productivity facilities can help a company grow too.
A lot of this information will go over the heads of business owners. That’s why the help of over 3,000 cloud experts will always be appreciated. Even when using the basic solutions such as email management.
Rackspace Cloud Control Panel
The Rackspace Cloud Control Panel is a simple and intuitive-to-use interface where you will manage everything (that you can) related to your hosting and infrastructure.Some of the things you can do include:
- View and manage your resource usage
- View and manage your assets, including servers, files, and load balancers
- Access control panels for any other Rackspace hosting instances you might have
Unfortunately, the Rackspace Cloud Control Panel is a proprietary option that is not used by any other companies, so familiarity with other control panels will likely not be advantageous.
The versatility of Rackspace solutions is so vast that most plans are dealt with on a job by job basis. This can feel a little unappealing for some businesses, but there’s no doubt that this route offers value for money.
As well as getting great deals, it’s the perfect solution for businesses seeking efficiency. There is no fat on these services as plans are tailored to individual companies. This means that the business always gets an offering that suits their circumstances.
In any case, it removes the stress of organising and managing those IT solutions.
Customer Service and Technical Support
The level of support and assistance is another aspect that stands Rackspace in great stead — the company refers to its support as “fanatical.” Their team is ready to help on a 24/7 basis, and getting in touch couldn’t be easier.
Businesses have the option of contacting their regional base directly. The company has Rackers (employees) at hand ready to support via the websites Live Chat facilities. Or there’s always the option of email.
Those with dedicated servers can call a phone line reserved for just these users (there is a number for US clients and one for international clients).
Those with dedicated servers can call a phone line reserved for just these users (there is a number for US clients and one for international clients). Similarly, there are also phone numbers for users based on the technology they are using (e.g. AWS, OpenStack, or legacy technologies). Email support is done via ticketing system.
Rackspace also offers Skype facilities for both sales and general enquiries too. Additionally, the website boasts a variety of different guides, tips and FAQs. The managed solutions provider is always there to hold your hand every step of the way.
As well as the direct help of employees, Rackspace boasts a lively community for business to ask help of their fellow customers. With such a large client base, this can be a very helpful tool indeed.
The community is served by a forum, which makes it easy to understand. Moreover, it offers the opportunity to build relationships with fellow clients too.
Is Rackspace Right for Your Business?
There is good reason for Rackspace’s standing in the market. And their expert cloud management services can be hugely beneficial. It’s not the perfect solution for every business. But if managed cloud computing is an avenue worth taking, this is a server that should at least be on the shortlist.
Nevertheless, it’s important to remember that each situation should be judged on individual merits.
Pros and Cons
Now that we have covered the services and features of Rackspace Cloud at a high level, what are the upsides and downsides of opting for this provider?
- Rackspace is one of the most experienced, managed cloud hosts around
- Everything is customizable, so you will get a hosting package that meets your needs exactly
- Rackspace is not for the faint of heart. The company offers a lot, and you will have to make a lot of decisions when getting your site up and running.
- Rackspace will definitely help you, but ultimately, the decision is up to you.
Rackspace Cloud plans & prices
Rackspace let’s you choose from a range of configurations and add-ons. All Rackspace Cloud plans come with solid state drives (SSD) as standard. For latest and most up to date prices visit Rackspace’s website.
|Plan name||Diskspace||Bandwidth||Monthly price|
|General 1-1||20 GB SSD||Unlimited||23.00|
|General 1-2||40 GB SSD||Unlimited||47.00|
|General 1-3||80 GB SSD||Unlimited||93.00|
|General 1-4||160 GB SSD||Unlimited||187.00|
Best Rackspace Cloud hosting alternatives
People share their opinions about companies on Twitter each and every day. We monitor tweets about Rackspace and apply a sentiment analysis algorithm that classifies these tweets as positive or negative. Every review is from a real person opinion. We use this information and output an approval rating score, which is based on real people, positive and negative, opinions about Rackspace on Twitter
Rackspace Review on Twitter
Rackspace vs Competitor Ratings
Cristina Carretero (@CCarretero)
Exciting to see @Rackspace is a marque VMware Cloud Certified partner. #VMwareCloudVerified
Thanks for a great #cloudchat today @Rackspace! Some useful info here on bringing #containers to production:
John Engates (@jengates)
Had a great time today on #cloudchat @rackspace. Keep up the great dialogue.
Baylor ProSales (@BaylorProSales)
Thank you to Kat Hartman from @Rackspace for sharing how to best position your personal strengths for the job marke…
Rebecca Skinner (@cercerilla)
I'm fanatically excited to announce that I'll be joining @Rackspace this October to help make manage private cloud even awesomer
Great to see @rackspace strategically expanding it's global footprint with this acquisition.
Opex Technologies (@GoOpex)
It's exciting to see two of our best providers come together! @Rackspace @Datapipe
Naveen Chhabra (@naveenchhabra)
Interesting @Rackspace acquires @Datapipe
Mikey Ruddick (@MikeyRuddick)
Personally I think this a great acquisition for @Rackspace The Consolidation of the consolidators @Datapipe
Aaron Johnson (@acjohnson1985)
Had a great day with my family before heading to my new job @Rackspace in #SanAntonio !!
Per Thorn (@per_thorn)
Just arrived in Barcelona, looking forward to great #VMworld with @Rackspace
Andy Pape (@Racker_Andy)
This is my favorite profile of the @Rackspace Music Behind The Tech series thus far. Great story and great Racker!
Lori Bedford (@LoriBedfordx)
RT @Burstorm: Who’s the best #cloud provider in price-#performance? @azure @aws @googlecloud @softlayer @rackspace #2cores https://t.co/24J…
Lori Bedford (@LoriBedfordx)
RT @Burstorm: Which @rackspace instance had the best IO #performance in Feb ‘16? #cloud #benchmarking? #2cores https://t.co/rbsLSUKSUh
t l (@sulrptl)
@Rackspace Hosted exchange specifically; however both products need this badly and there doesn't seem to be any interest in adding it soon
If you are still on the fence about Rackspace Cloud, click over to our sister site, WhoIsHostingThis.com. In addition to another expert review, there are a couple of reviews from actual customers who can explain what it’s really like to host with them.