Media Temple is one of the big players in web hosting. They host 1.5 million websites for 125,000 members. Their mission is “to help web developers, designers, digital entrepreneurs, and innovators bring their ideas to life online.”
Media Temple invented a unique clustered architecture of servers called “The Grid” t which is o improve speed and uptime for shared hosting. The Grid also allows for quick setup and easier scalability — which is critical if your site takes off.
Although Media Temple’s hosting plans aren’t the cheapest, but value isn’t composed solely of dollars and cents.
The additional cost manifests itself through outstanding customer support; their employees spend 90% of their time helping customers.
Media Temple is also worth checking out because they’ll review your website for free and recommend improvements.
On the business side, Media Temple offers Linux-based VPS hosting and an OpenStack-powered private cloud service called Helix.
If you choose to go with Media Temple, you’ll be in good company — Samsung, CBS, and Obey are some of their prominent clients.
About Media Temple (mt)
Intergress Technologies was founded by Demian Sellfors in 1998. In 2003, Demien Sellfors merged this company with Media Temple (also known by its lower-case abbreviation “mt“), one of his customers at that time. He retained the Media Temple name.
Media Temple headquarters are in Culver City, California. In 2013, Media Temple was bought out by GoDaddy. However, it still runs as an independent company.
The company is a cloud and website hosting provider and its chief focus is on helping innovators, digital entrepreneurs, creative agencies and web developers and designers to give online life to their ideas, providing them with high-performance web hosting using the latest technologies that are optimized for speed and security.
Today Media Temple hosts over 1.5 million sites and has over 125,000 clients in more than 100 different countries. Technologies change all the time but Media Temple’s focus doesn’t waver from the commitment to all customers and their success.
Media Temple Features: Overview
Here are the main features of Media Temple web hosting:
- Free domain is included.
- 24/7/365 support. Premium support (for a fee).
- High-performance solid-state drives (SSD) come with every plan for increased reliability and performance (great for small businesses that can’t afford downtime!)
- Migrating sites from other providers (for a fee due to their custom control panel).
- Free front end site review to uncover potential problems.
- Free one-click script installer solely for Drupal, WordPress and Zen Cart. However, manual installs can be done on virtually everything you need.
- Disaster recovery/restoration support (for a fee).
- Have your whole site managed by an expert at Media Temple (for a fee).
- SSL certificate. If you need it installed, it will incur a fee.
- Unlimited data transfers, which means you don’t need to worry about bandwidth.
- Secure local backups (for a fee). It’s essential you also do your own backups.
- Emergency clean-up of malware and removing your name from blacklists (a monthly fee).
- If you want to be proactive and have your regular monitoring, clean-ups and more, it will incur a monthly fee, but it may save trouble down the track.
- Add-on email with GSuite for just $5. Easy to set up and MT provides an installation tool.
- 30-day file backup & restore.
- Secure malware alert and removal tool.
- DDoS & intrusion protection.
“The Grid” — Media Temple’s Solution for Speed and Scalability
Media Temple designed and built “the Grid,” one of the first public clouds ever created.
Its unique design provides more speed, reliability, and scalability.
Their Secret Sauce: Clustered Servers
One of their secrets is the use of what are called “clustered servers.”
This architecture can easily handle large spikes in traffic by hosting your site across numerous servers.
The Grid doesn’t slow down or crash when you’re hit with a large number of extra visitors all at once. That’s important because you don’t want your site to crash when you’re covered on the news, do a radio interview, or are advertising on Facebook for traffic.
How is Media Temple’s Solution Different?
It’s different because other companies check what % of CPU resources you’re using. If you use more than a certain amount for a specified time period, they’ll shut your site down. That’s the worst thing to happen as you’re building momentum and it may cost you lots of money.
GPUs, not CPUs
Media Temple calculates GPUs instead. These are “Graphics Processing Units.”
You’re given 2000 GPUs, to begin with.
If you have spikes, it doesn’t matter, providing you stay inside the GPU limit. (More than ample for most business sites.) If you use more, you’ll be billed for it but your site will stay up.
Hosting Types & Plans
Media Temple has plans for hobbyists, small businesses, and enterprise.
The emphasis on top performance in all these plans is what sets Media Temple apart.
Shared Hosting: It’s Managed and Low-Cost
There are three shared Grid plans, each with its own variables and similarities. Shared hosting means you are sharing server space with other websites. This tends to be the most affordable type of hosting for small businesses.
Media Temple’s Shared hosting plans include:
- The Grid experts manage everything for you.
- Clustered servers for superior performance.
- 30-day automatic backups.
- SSD (solid-state drive) storage for greater speed and reliability.
- Fast page loading.
- Bonus up to nine free months of hosting when you pay for 1, 2 or 3 years upfront.
- DDoS and intrusion protection.
- Security: Malware alerts and a tool to remove them.
- Global CDN – a content delivery network that speeds up your site loading. (Available on the “Pro” and “Elite” plans)
- Advanced security and firewall by Sucuri. (Available on the “Pro” and “Elite” plans)
VPS Hosting Options: Managed and Unmanaged
VPS (virtual private server) hosting is a mid-level hosting option. It offers some of the affordability of shared hosting along with the control and scaling options growing small businesses need.
Media Temple offers three VPS hosting plan: fully managed, partly managed, or managing it all yourself. This option is convenient for small businesses who want dedicated or a less crowded server due to lots of daily visitors.
VPS hosting plans include everything that’s offered in the shared plans and more:
- Fast, reliable SSD (solid-state servers)
- 99.99% uptime
- Instant scaling as needed
- Automatic backups
- Choose from Command line or Control panel VPS hosting
- Choose whether you want to manage your site yourself or have it managed for you
- Choice of operating system: Ubuntu, Debian, or CentOS
- Choice of control panels: Plesk, cPanel, or WHM
- Full root access
- Performance and security scans
What’s Included with Managed VPS?
Managed VPS includes the following services:
- Onboarding consultation and analysis of needs
- Migration of your site from another web host
- Install and configure the operating system and any needed apps and plugins
- 24/7/364 priority service “hotline“
- Installation of new software
- Stress-tests of your website
- Optimization of your server
- Your site pages and database are continually scanned for SQL injections, malware, cross-site scripting, SEO spam, and other important security threats
- WAF (Web Application Firewall).
Dedicated Hosting Options
Dedicated servers are best for large websites or those with tons of daily traffic. With a dedicated server, you won’t be sharing server space with other sites. This does, however, come at a premium cost. Most small businesses won’t need this level of hosting, but it is nice to know you won’t have to change hosts as your site grows.
Media Temple offers three dedicated hosting options according to your skill level. Manage it all yourself, half-manage it or let a Media Temple expert do it all for you.
- You’ll get everything the other plans offer plus much more.
- Your own server is the ideal choice if your business is thriving, has tons of daily visitors and other plans can’t cope with your needs.
- Pre-installed software (varies according to which plan you choose).
- Your choice of control panels.
Hosting Optimized for WordPress
Media Temple has plans created specifically for WordPress, which is great news for WP users.
Choose from two plans (Personal and Pro) based on the number of sites you need and your traffic level. Personal allows you to host two sites, while the Pro plan allows for hosting up to 10 sites.
Media Temple WordPress hosting features include:
- Easy migration
- Two staging environments per site (so you can test before sending changes live)
- Tons of dev tools – Git version control, WP-CLI, phpMyAdmin access, etc.
- Access to WP themes – some with included stock photography
- 30-day back up and restore
- 24/7 support
- Automatic updates
- Security monitoring
What are the Options for Customer Support and Help?
- 24/7/365 support via phone, live chat, email tickets, Facebook and Twitter support, access to a knowledgebase of questions and answers and much more.
- Support staff spend 90% of their working time helping customers.
- 30-day money-back guarantee.
- 99.999% uptime guarantee.
- The VPS plans are also called DV products. Media Temple offers a 99.999% uptime guarantee on these plans, and if you have downtime, you’ll get a 20% refund on your hosting for that month. Calculated on every 20 mins of downtime you had for the month.
Pros and Cons
So is Media Temple any good? Here’s a quick summary.
- A unique 100% front-end site review for free. The review lists all problems it finds on your sites, such as outdated plugins, faulty coding or slow speed. Lightning fast loading times.
- GPU prevents your site from crashing or being shut down if you have too many visitors.
- Tailor-made for WordPress.
- No underhanded sales tactics. Everything is black and white with regards to fees for different elements.
- Support staff that actually are available 24/7/365.
- SSD storage comes out of the box.
- Host up to 100 sites under one account.
- Owned by GoDaddy, one of the internet’s biggest hosting providers so you know they won’t disappear into the night with your money and data.
- Premium hosting means more expensive plans.
- You don’t get a lot for free extras. Individual fees are listed for each element you wish to use.
- You must pay to migrate sites from other providers. This is because Media Temple uses their own custom control panel and transferring is far more complex than doing it from cPanel to cPanel as most other providers do.
- You pay extra for a 1:1 consultation. This seems unfair when you pay to host your site and there’s an expectation that you’ll get help to set it up.
- The custom control panel may be hard to learn.
- Only a few 1-click apps. You can manually install other apps, but it can be tricky to do so.
Before considering Media Temple, you must really do your homework. This provider isn’t the cheapest one and you’re charged extra for numerous other services and products.
There are lots of advantages as well so make a list of all your needs and see if Media Temple has you covered. Ask questions before making any decisions.
Media Temple Frequently Asked Questions
Who owns Media Temple?
Media Temple was founded by Demian Sellfors and John Carey back in 1998. After running the company successfully for many years, it was eventually acquired by GoDaddy in 2013. Although Media Temple is now under Godaddy, they still continue to operate separately under their own brand.
What is “The Grid”?
Media Temple’s Grid is the name of their innovative infrastructure that is a clustered environment built to give you hosting that is faster, more scalable and more reliable.
What are Media Temple’s nameservers?
You must point your domain’s nameservers at your registrar to the following: ns1.mediatemple.net (IP Address: 126.96.36.199) and ns2.mediatemple.net (IP Address: 188.8.131.52)
What is a Solid State Drive and how do they benefit my small business?
Media Temple uses SSD (solid state drive), which is a storage solution similar to a hard drive, but without the moving parts. In general, SSDs are faster, more reliable, use less power, and create no heat. For business owners, this translates to better uptime and site reliability.
How do I get support from Media Temple?
Media Temple provides an array of different support methods to their customers 24 hours a day, 7 days a week, and 365 days a year. The first port of call should be the searchable self-help articles and videos at the Media Temple Community (https://mediatemple.net/community).
What other ways can I contact Media Temple?
If you’re unable to find the answer to your issue you can contact their support team via Twitter by tweeting @mediatemplehelp or by calling their sales team on 310.841.5500. They also have a live chat and submitted support request available from within the Account Center (https://ac.mediatemple.net/). Their support team is based in the USA.
Where is Media Temple located?
Media Temple’s headquarters are located in Culver City, California, USA. They also run 2 powerful data centers. VA-IDC4 is their state of the art hosting facility located in Ashburn, Virginia (USA), and EL-IDC3 is their second data center located in El Segundo, California (USA). Both data centers have a high level of redundancy with backup generators.
What is the cheapest plan available at Media Temple?
Media Temple’s cheapest entry-level shared hosting plan comes in at 20.00 per month. While this may seem more expensive than other entry level plans offered by other hosts, this plan allows you to host up to 100 websites. It also provides 1TB of monthly bandwidth as well as 20GB of SSD storage.
What are the best alternatives to Media Temple?
Every web hosting company has its pros and cons and Media Temple is no different, best alternatives to Media Temple that you research are SiteGround, InMotion Hosting, and Site5.
Media Temple Plans & Prices
Media Temple has a range of premium web hosting solutions on offer; from shared, VPS (managed and self-managed) and dedicated (managed and self-managed) servers, to cloud and WordPress hosting. Here below is an overview of their plans and current price list. For latest and most up to date prices visit Media Temple’s website.
Best Media Temple alternatives
InMotion Hosting Review
People share their opinions about companies on Twitter each and every day. We monitor tweets about Media Temple and apply a sentiment analysis algorithm that classifies these tweets as positive or negative. Every review is from a real person. We use this information and output an approval rating score, which is based on real people, positive and negative, opinions about Media Temple on Twitter
MediaTemple Review on Twitter
MediaTemple vs Competitor Ratings
Mark Bradshaw (@sublight)
The latest The Sublight Daily! Thanks to @mediatemple #bigdata #datascience
Katee Van Horn (@Kateebar7)
Fun event this week in our @mediatemple office- come join us!
Joseph Palumbo (@Palumbo)
Big thanks to @dotstudioPRO for hosting a great event for a great cause tonight. @mediatemple is proud to sponsor!…
The latest Webwales Express! Thanks to @md_hoffman @yassin_tweets @mediatemple #design #webdesign
Never use @mediatemple for anything important. If you don't pay your bill for a month, they'll delete everything. Not even a phone call.
@mediatemple waiting to have a support chat and it's been saying 6 minutes to wait but it's been over 15?
Jeremiah Russell, RA (@rogue_architect)
The latest The architect | design Daily! https://t.co/icpcBcFb0P Thanks to @kirstensibilia @mediatemple @AIAdcEmergArch #architecture
@mediatemple Thank you!
Max Weir (@krauser)
RT @mediatemple: Think Quick: The reason why #SEO is important to my site is _______. (P.S. @Wordimpress fills in the blank below ⏬ https:/…
ⓈⒽⒾⓃⓄⒷⒾ ☠ ⓃⒾⓃⒿⒶ (@ShinobiNinja)
@mediatemple hopefully very soon!!! Miss LA!!! We NEED to come there!!!! Love y'all!!!!!!
Will H. Goldstone II (@willgoldstone)
@mediatemple @TheMidnightLA yeah The Midnight, @comtruise @fm84 @carpenter_brut & @magicswordmusic are my inspirations 😀
@mediatemple Four day without any solution for my cronjob stopped after internal migration.
@mediatemple Hi, we have a ticket support without response since friday! ID=4253429. site: https://t.co/cIUovEnX5k Thanks.
Shaun McGrath (@)
Hosted with @mediatemple (now a @godaddy subsidiary) and yes, this is an implicit threat to move ...
Gina Luttrell (@DesignByGina_)
An SVG That Isn't All... SVG via @mediatemple https://t.co/2pOSoaL3nZ
Are you on the fence about Media Temple? Check out our sister site WhoIsHostingThis.com. You’ll find dozens of reviews from regular users who are now or were at one time Media temple users.