JaguarPC Review: Small but Might Managed Web Hosting

Need a high quality, low cost managed hosting solution with exceptional reliability? Read our expert's JaguarPC review before making your decision.

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Katie Horne
Katie is a C# developer-turned-technical writer who loves the Oxford comma, NYT Crossword Puzzles, and knitting for no reason whatsoever. She has a love/hate relationship with JavaScript and thinks that package managers are the bees knees.

Last Updated on September 21, 2018

In the past 20 years, JaguarPC has grown from being a small ISP/ web hosting firm to a modern, well-respected web hosting provider with tens of thousands of clients. Founded in 1998 and based in Colorado, JaguarPC has expanded into Atlanta, Chicago, and Houston, as well as the United Kingdom.

Specializing in Reliable Managed Web Hosting

The JaguarPC network connects to a facility which has 14 backup generators and has not experienced a power outage for eight years. They pride themselves on being high value and low cost.

Their specialty is managed web hosting solutions. With many packages to choose from, the company would be a good fit for businesses both small and large, as well as government entities and nonprofit organizations.

Contents

Overview of JaguarPC’s Web Hosting Solutions

JaguarPC offers a wide variety of web hosting options, including:

  • Shared hosting
  • Cloud VPS plans
  • Dedicated hosting
  • Reseller plans
  • Reseller VPS plans
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The JaguarPC homepage

Free Set Up

Setup is free of charge for all new accounts. For users new to JaguarPC (or web hosting in general), you can use the JaguarPC cPanel Demo to see what it’s like to manage your website with a GUI-based interface instead of using the command line interface (CLI).

Shared Hosting: For Starter Sites or Sites with Modest Traffic

If you are just getting started, have low levels of traffic, or are moving your site to JaguarPC from another shared hosting provider, the JaguarPC “Web Hosting Plans” might be right for you.

These plans are shared hosting, even though they are labeled generically as “Web Hosting Plans.”

Choose From 3 Levels of Shared Hosting

There are three levels of Web Hosting Plans from which you can choose: Lite, Standard, and Pro. All come standard with the following features:

  1. cPanel Pro
  2. CloudFlare CDN (for fast site loading)
  3. Spam Experts
  4. Daily backups
  5. RVSiteBuilder
  6. Softaculous Script Installer (Gives you one-click access to over 400 apps to extend the functionality of your site)
  7. Free Lets Encrypt Secure SSL Access
  8. Email accounts (limit varies by plan)
  9. Enhanced security features
  10. Free website templates
  11. Free staging sites
  12. Free set up

Lite Plan

The most inexpensive of options is the Lite plan, which includes 40 GB of SSD (solid-state drive) storage space, 100 GB of bandwidth/data transfer, 25 instances of MySQL, Email, or FTP, and one parked domain.

If you have already registered a domain, JaguarPC will help you transfer it. If not, you’ll need to register a new address at additional cost.

Standard Package

The Standard Plan is one step up from the Lite plan and includes 125GB of SSD storage space, 1000GB of bandwidth/data transfer, 100 instances of MySQL, Email, or FTP, and 100 parked domains. You can also opt for static IP addresses, each adding a nominal fee to your monthly bill.

Pro Package

At the upper end of shared web hosting plans, the Pro package gets you unlimited SSD storage space, bandwidth/data transfer, MySQL, email, and FTP instances, and parked domains.

Your account is also located on a semi-dedicated, enterprise-ready cloud that’s PCI compliant (important if you are planning on handling credit card information from your customers).

The Pro plan also includes your IP addresses, SSL certificates, and a domain name. They are included free of charge.

SSL Certificate

If you plan to handle sensitive information on your site, such as billing information, or if you want to set up an online shop, you’ll need to take the appropriate precautions to ensure that your customers’ data stays secure.

One of these requirements is an SSL certificate all plans come with a free SSL certificate from Let’s Encrypt.

In fact, an SSL certificate is considered good practice for all sites now – even if you’re just collecting personal information like email addresses and names.

See JaguarPC’s plans

 

jaguarpc review

Earn Revenue with Reseller Hosting Plans

JaguarPC has four reseller options from which you can choose: Lite, Standard, Pro, and Advanced. All plans are managed, which means that you get automatic daily backups, as well as around-the-clock network management and monitoring.

Furthermore, you can sell reseller accounts in addition to shared accounts.

Lite Reseller Plan

With the Lite plan, you get 40 GB of disk space, 2000 GB of bandwidth, a limit of 25 resold accounts, 100 email inboxes, 100 databases, 100 FTP accounts, and a WHMCS billing system to help you manage billing and payments for your resold accounts.

Standard Reseller Plan

One step above the Lite reseller plan, the Standard plan gets you 75 GB of disk space, 3000 GB of bandwidth, a limit of 100 resold accounts, and unlimited email inboxes, databases, and FTP accounts, and a WHMCS billing system to help you manage billing and payments for your resold accounts.

Also, you can opt for an SSL certificate at no additional charge.

Pro-Level Reseller Plan

With the Pro-level reseller plan, you get 1125 GB of disk space, 4000 GB of bandwidth, and unlimited resold accounts, email inboxes, databases, and FTP accounts, as well as a WHMCS billing system to help you manage billing and payments for your resold accounts.

You also get a free SSL certificate at no additional charge. Sites at this level are cloud-hosted on Linux-based, LiteSpeed web servers.

Advanced Reseller Plan

For resellers with a large client base, the Advanced account might be a good fit. This plan offers unlimited disk space, bandwidth, resold accounts, email inboxes, databases, and FTP accounts.

As with all reseller options, you also get a WHMCS billing system to help you manage billing and payments for your resold accounts. This plan is virtually identical to the Pro plan, but you do not have any limits on the amount of resources you consume on a monthly basis.

Reseller Plan Pricing and Billing

You can choose to pay for your reseller plan on a monthly basis, but by opting for a longer-term contract that’s paid up front, you receive a discount off your monthly hosting fees.

You can opt for contracts that are three, six, twelve, twenty-four, or thirty-six months long. The longer your contract, the cheaper you monthly fees become.

Cloud VPS Hosting: For Established Businesses

For businesses that need a lot of resources due to high levels of traffic or have resource-intensive sites (e.g., high-resolution images, embedded videos) JaguarPC offers two types of VPS hosting to meet your needs: managed and unmanaged. There is a VPS reseller option as well.

Cloud hosting differs from traditional web hosting in that the former relies on a distributed network. This kind of infrastructure offers a certain robustness that you typically cannot get with traditional web hosting.

Cloud hosting does come with increased costs, so you will have to decide whether reliability or cost is a more critical consideration.

Managed Cloud VPS: Let the Host Handle the Technical Details

JaguarPC offers Linux- or Windows-based virtual private servers for those who want an entirely managed and hands-off experience. To improve performance, you can select the datacenter that’s located closest to you and your viewers; current options include Atlanta, Dallas, and New York City.

Choose from 4 Managed Options

There are four Managed Cloud VPS options from which you can choose, each with a varying allocation of the physical server’s resources.

All plans come standard with free migration assistance, Enom Domain Reseller account, WHM/cPanel, and security and hardening.

Furthermore, because these are managed options, you get automatic daily backups, 24/7 proactive monitoring, and access to on-site staff at the datacenter of choice for prompt responses to any contact you might initiate with JaguarPC.

Billing for Managed VPS Hosting

Billing occurs on a monthly basis, though you can opt for longer-term contracts paid upfront. Contracts come in lengths of three, six, and twelve months, and the longer the contract, the more inexpensive your monthly hosting fees will be.

Unmanaged Cloud VPS: Get Control and Customization Options

For those who want a VPS hosting package but are more of the do-it-yourself type, JaguarPC offers the Unmanaged Cloud VPS option.

Like the Managed Cloud VPS option, you can choose to run either Linux or Windows.

You can also choose your preferred datacenter location from the following list: Atlanta, Dallas, and New York City.

Choose from 7 Unmanaged Plans

There are seven different unmanaged plans from which you can choose. The plans are merely numbered, and each offers a varying allocation of the physical server’s resources.

To manage your servers, you get a client portal and login area to perform system administration tasks.

All plans are billed on a monthly basis.

VPS Reseller

The VPS Reseller option is aimed at those who are looking to create multiple websites or their own hosting company. This is not necessarily a stand-alone plan as much as a feature that you can request to be unlocked once you have either a managed or unmanaged plan in place.

By identifying yourself as a VPS reseller, you get additional features such as Clientexec, Softaculous, and Fantastico, as well as upsell opportunities for hosting add-ons and volume discounts on additional VPS hosting purchases.

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The JaguarPC guarantee page

Dedicated Hosting: For Enterprise-Level Needs

Dedicated hosting is the cream of the crop and is a great fit for enterprise-level companies serving resource-intensive sites to a large number of users.

Servers are essentially leased to a specific user, which means that companies get the benefits of having a private server without having to dedicate resources to managing the physical hardware.

Dedicated Hosting Features

All dedicated servers come with root access, remote reboot, and a 99.999% uptime guarantee. You have your choice of operating system (Windows, Suse, Fedora Core, Debian, and CentOS), dedicated IP addresses, and the option to implement custom kernels for resource management.

When purchasing a dedicated hosting package, you can choose from four different options.

Bargain Servers — Lightly Used

If you need dedicated hosting but you have a limited budget, or you need a backup, development, or test environment, consider purchasing what JaguarPC calls a “Bargain Bin Server.”

These are lightly used servers (some have been in use for just a couple of months) that the company has removed from service since the premium plans all guarantee new hardware.

Stock and quantity changes, but when we were writing this article, you could get a server with the Intel Xeon x3330 processor, 8 GB ECC, and (2x) 500 GB disk storage for just over half the cost of the most inexpensive dedicated hosting plan.

Regardless of which plan you choose, all are billed on a monthly basis.

What is Semi-Dedicated Web Hosting?

On JaguarPC, you will sometimes see references to what the company calls semi-dedicated web hosting (note that JaguarPC does not offer this option, however). This option lands somewhere between shared hosting and a dedicated server, but it is not VPS hosting.

Instead, you can think of this option as a shared hosting option that offers performance and speed that is much, much better than its conventional counterparts.

This differs from VPS servers and VPS hosting in that VPS hosting plans provide a clearly-delineated allocation of server resources that are not present with shared hosting plans.

Semi-dedicated hosting is an excellent option for those who are in need of speed and performance but do not want the hassles that come with the premium, dedicated servers.

Managed Services vs. Managed Plus

If you opt for one of the managed plans, you get additional support (on top of the standard support for the physical server itself) for keeping your site up and running.

With the Managed Plus option, JaguarPC essentially takes over all aspects of server management so that you don’t have to do any of the work.

How Will My Website and Data be Protected?

All managed packages come with automatic daily backups.

Get Near-Continuous Backups

If you need additional reassurance that your site is safe, you can opt for the Data LockBox service as an add-on to your hosting plan.

Data LockBox provides for more granular control over the data that gets backed up, near-continuous backups, full snapshots, and remote administration to make it easy to complete your backup-related tasks.

Furthermore, the utility comes with top-notch compression to save space and strong encryption to ensure your data stays secure.

Pricing is based on the amount of disk space you need, and all plans are billed on a monthly basis.

Snapshot of Security Features

Depending upon which plan or add-ons you select, JaguarPC provides the following security features:

  • Free initial “security hardening”
  • 24/7 network monitoring and management
  • Operating system updates
  • Kernel updates
  • Malware scanning
  • PCI compliance (on VPS and Dedicated plans)
  • Standard installations and updates of control panel services like MySQL
  • Near-continuous backups
  • Data LockBox Data is “continuously encrypted while in storage and during network transmission using RSA keys.” Data decryption during a restore is controlled by the keyholder.

See all of JaguarPC’s services

RVsitebuilder

Rather than building a website building tool in-house and shipping it with its web hosting plans, JaguarPC has partnered with RVsitebuilder. All of JaguarPC’s web hosting plans ship with RVsitebuilder, which allows you to get a new website designed and built with just the following steps:

  • Select an elegant template
  • Customize anything on your template and add your text, images, videos
rv sitebuilder
Need a website? You can get this DIY site builder along with hosting. The builder comes with pre-designed websites that you can just add your content to and customize.

That’s it!

RVsitebuilder features a drag-and-drop, what-you-see-is-what-you-get (WYSIWYG) editor, so there are no surprises when you launch your website. For fine-grained editing, you can change the underlying code of your website (but this is not necessary at all).

To help you get started, RBsitebuilder ships with hundreds of templates you can use. By default, all of the templates are responsive and mobile-friendly. You will find a template for pretty much any need — there are business-specific templates, generic templates, and so on.

If you do not have enough content for your website, RVsitebuilder ships with a stock image library that you can use.

Is There an Uptime Guarantee?

JaguarPC promises a 99.999% network uptime guarantee for all packages, and they back this up with the 10X SLA (Service Level Agreement).

10 Free Hours for Every Hour of Downtime

This means that you’ll get ten complimentary hours of web hosting for each hour of network downtime outside of planned maintenance (up to a maximum of 100% of your monthly bill).

The guarantee does not cover any of the services you might add on to your package or failures related to server software or hardware.

No Power Outages for 8 Years

The JaguarPC network connects to 56 Marietta which has 14 backup generators and has not experienced a power outage for eight years.

What Do I Need to Know About Web Hosting Pricing and Billing?

When signing up for a Web Hosting plan, you’re required to pay up front for a three, six, twelve, twenty-four, or thirty-six-month contract.

JaguarPC offers discounts for long-term subscribers, so those who purchase the lengthiest contracts receive the steepest discounts on their monthly hosting fees.

What Kind of Customer Service and Technical Support is Provided?

If you encounter any issues with your hosting package, you’ll be in good hands. One of JaguarPC’s strongest points is its support offerings. Available 24/7, the company has support teams located at all of their datacenters. If you have any issues, you can contact them via telephone, email, live chat, or the ticketing system.

Online Help Resources

JaguarPC also maintains an active social media presence so that you can get in touch with staff via Facebook, Twitter, LinkedIn, and Google+.

JaguarPC offers resource-rich video tutorials and an extensive knowledgebase. They also publish a helpful and informative blog on all things related to web hosting.

If you have any general questions, you can also post them to the community forum and get assistance from others.

What Does “Unmetered Resource Usage” Mean?

JaguarPC, in some cases, offers unmetered resource allocation. This means that you have an unlimited allocation of resources, but in some instances (such as bandwidth), JaguarPC caps your speed.

This is different from fully unlimited resource allocations, where (most of the time) the host does not keep tabs on your usage.

Why Should Unmetered Resources Matter to You?

As a small business getting started with your website, such limits (or the lack thereof) will likely not be a problem in either direction. However, as your site grows, you should pay more attention to your usage patterns and what your web host offers as part of your package.

Earn Revenue with the Affiliate Program

JaguarPC offers a tiered affiliate program: the more referrals you make, the more compensation you can obtain per referral.

You can create your advertising banners (or use the ones provided), and anytime someone signs up with your referral link, you’ll earn a commission based on the plan the user buys.

You do not have to be an existing JaguarPC customer to be an affiliate.

JaguarPC Conclusion

JaguarPC is a full-service web hosting company that offers a wide variety of packages.

Room to Grow Your Business

Whether you’re a solo entrepreneur or a mid-sized business employing thousands, there’s a plan that fits your needs. If your business is on the smaller side, know that with JaguarPC, you have room to grow and can easily move up to premium plans.

Unlike many other providers, JaguarPC includes extras that many hosts charge for, such as GUI-based control panels (cPanel, Plesk, DirectAdmin) for the managed VPS hosting plans.

Furthermore, they claim that you’ll be 100% satisfied with the package you purchase and the service you receive. They back this claim up by offering a generous compensation package if your site goes down for any reason other than routine maintenance.

They also offer a full 30-day money back guarantee. If you cancel your plan within the first 30 days, you will receive a full refund of any service charges JaguarPC might have collected.

Check Out JaguarPC Now

Frequently Asked Questions About JaguarPC

Got questions about JaguarPC hosting? We’ve got answers. Below, we answer the most-asked questions about their hosting and services.

Is JaguarPC hosting a good service for my small business?

JaguarPC is a solid choice for most small businesses because they offer such a wide range of hosting options, including shared hosting, cloud hosting, and VPS. But, it really depends upon your needs. They aren’t, for example, necessarily the best option for an Ecommerce site because their building tool is pretty limited.

Does JaguarPC charge a fee for restoring backups?

Yes, although daily backups are free, these are intended for internal use by JaguarPC in case of a server issue. If something happens on your end, you would have to pay an additional fee to restore your site via back up.

Does JaguarPC have good support?

Yes, it is one of the areas where they stand out. They offer 24/7 support “award-winning support” via email, phone, or live chat. Their forums are also quite extensive. They offer tutorials and a well-organized knowledgebase. Their managed plans include 24/7 monitoring and installation of control panel items and operating system updates.

Still not sure? Check out our sister site, WhoIsHostingThis.com. There you’ll find answers to frequently asked questions and reviews from over a dozen actual customers who will give you the straight dope.