HostNine is a United States-based hosting provider with a long track record of providing fast, reliable, and secure hosting services. Since 2006, it has launched multiple data centers in several countries around the world. The company is now owned by Endurance International Group (EIG), which owns other reputable hosting providers like Bluehost and HostGator.

HostNine provides a comprehensive line of hosting services, including cloud virtual private server (VPS), shared, reseller, and dedicated hosting solutions. With everything users need to host and build modern websites, HostNine is an effective hosting solution, but does it do enough to stand out from its competitors?

Our Verdict

With a variety of hosting solutions, free web migrations, predictable pricing plans, and the ability to choose from different data centers around the world, HostNine is a user-friendly, flexible, and comprehensive web hosting service.

However, while this provider performs well in many areas, some users report issues with response times and downtime and, for the price, there are more cost-effective hosting solutions available.

So will you love it? HostNine offers steady performance and a wide range of features but, due to the high prices, most users will find more value with other providers.

Pros & Cons

Here’s a quick look at the pros and cons of hosting a website through HostNine:

Pros

  1. Multiple data centers
  2. Free migrations
  3. No price hikes on renewal
  4. 45-day money-back guarantee
  5. User-friendly dashboard and control panel

Cons

  1. High prices
  2. Starter plan lacks features like no free domain or secure sockets layer (SSL)
  3. Poor customer support response times
  4. Slow page loading times
  5. Users report extended downtimes

Pricing and Plans

HostNine offers shared, reseller, cloud VPS, and dedicated hosting solutions — each of which has three pricing plans for users to choose from.

For shared hosting, users may choose between the Personal, Enterprise, or Business plans, which start at $10.03, $17.90, and $24.19 per month, respectively. These prices drop to $8.46, $13.42, and $18.14 per month when billed annually.

HostNine shared plan pricing

The Personal plan offers one domain, one parked domain, unlimited storage, and unlimited bandwidth. However, it does not include a free domain, meaning users will have to cover this expense separately. Users also won’t be able to take advantage of HostNine’s multiple data centers as this starter plan is limited to the U.S. While other hosting providers may be similarly priced, they typically offer more in their starter plans than HostNine does.

While HostNine’s prices aren’t the cheapest, it does offer predictable pricing and guarantee that your price won’t increase upon renewal. And, if you sign up for at least a year, HostNine offers a 45-day money-back guarantee.

Overview of Features

HostNine offers users a wide range of hosting features that improve the customer experience and make building, hosting, and maintaining websites as easy as possible. However, the hosting provider’s performance suffers in certain areas like response time and load speed.

Multiple Data Centers

Depending on the plan they sign up for, HostNine users will be able to choose from data centers in six different locations: the U.S., the United Kingdom, Singapore, Canada, Amsterdam, and Australia.

While other hosting providers, like Liquid Web, have upward of 20 data center locations, six is still a competitive number and is better than providers that only offer one or two locations to choose from. Remember, however, that HostNine’s starter plan only provides access to its U.S.-based data center.

Security & Site Backups

HostNine security

HostNine promises that all cloud VPS instances are protected by an enterprise-grade storage area network (SAN), which safeguards data integrity. If there are any failures, your data will begin serving from a real-time replication of the storage group.

HostNine guarantees that all of its hosting packages are protected by high-level backup solutions. The company uses an in-house backup system to create an entire backup ecosystem so customers can recover their data easily. The provider also uses ClamAV, which is installed by default on all packages, to protect against viruses.

Customer Support

HostNine live chat

HostNine users can contact customer support through the provider’s live chat service, email, ticket, or phone. With the exception of contact by phone, which is only available in the U.S. during business hours, all contact options should be available 24/7.

Users who purchase a premium plan can take advantage of priority support, putting their support tickets at the front of the queue. It’s worth noting that some users report slow response times from customer service, which can be a major issue if you are having issues accessing your data.

HostNine knowledge base

HostNine users can also consult the provider’s knowledge base to find a wide range of useful articles and tutorials. This resource contains most of the information users will need to configure and maintain their hosting solution.

Competitor Comparison

How does HostNine compare to other leading web hosting providers? While HostNine offers a competitive set of features, the value you get for the price leaves room for improvement. Compared to Bluehost and HostGator, HostNine falls short when looking at the providers’ basic shared hosting plans.

HostGator

HostGator is another brand under the EIG umbrella and offers more affordable shared hosting solutions than HostNine.

HostGator plans

Whereas HostNine’s beginner plan starts at $10.03 per month, HostGator’s Hatchling Plan starts at $2.75 per month and includes unlimited storage, unlimited bandwidth, a free domain for a year, and a free SSL certificate, which would cost $39.99 at HostNine.

HostGator also offers many of the other beneficial features found at HostNine, like free migrations, one-click installs, and cPanel access. HostGator users also benefit from automated daily backups, access to e-commerce tools, SEO tools, and $150 in Google Ads credit. Ultimately, HostGator users get access to many of the same features as HostNine users but at a much more affordable monthly price.

Bluehost

Also owned by EIG, Bluehost is one of the most popular and best web hosting providers available.

Bluehost plans

Like HostGator, Bluehost offers much more competitive pricing plans than HostNine, with its Basic plan starting at $5.95 per month for a 12-month term and offering a free domain for a year, a free SSL certificate, custom themes, 50GBs of SSD storage, and 24/7 support services.

Bluehost also offers a $100 Google Ads credit when you spend your first $25, and the company offers managed WordPress hosting services to help users improve site security, scalability, and speed.

At $8.95 per month, Bluehost’s Choice Plus plan is still cheaper than HostNine’s starter plan and includes additional benefits such as unlimited websites, unlimited solid-state drive (SSD) storage, free Office 365 for 30 days, free domain privacy, and free automated backups for one year.

FAQs

Here are some of the most common questions users have about hosting their website with HostNine.

How much do domains purchased from HostNine cost?

While HostNine’s Business and Enterprise shared hosting plans include a free domain, its most basic plan does not. Users who sign up for a Personal plan will have to purchase a domain separately. When purchased through HostNine, most “.com” domains start at $15 per year and renew at $15.

Does HostNine offer free trial access?

Many users may prefer signing up for a free trial to test the performance and reliability of their hosting provider’s services. HostNine does not offer any free trials or test accounts. However, if customers sign up for a HostNine plan and it does not meet their expectations, they can take advantage of the provider’s 45-day money-back guarantee.

Does HostNine offer any promo codes or coupons?

HostNine offers ongoing deals to make its pricing plans more affordable. HostNine’s ongoing coupons include “HOSTNINEROCKS” for 20% off the first month’s invoice and “HOSTNINEROCKSMORE” to receive $5 off the first month’s invoice.

How do users migrate to HostNine?

Users can find detailed migration instructions in HostNine’s knowledge base.

To switch to HostNine, users need to:

  1. Sign up for HostNine, but don’t cancel your plan with your old hosting provider yet.
  2. Migrate your site files from your old host to HostNine by connecting to the old host’s file transfer protocol (FTP) and downloading all your files, then connecting to HostNine’s FTP and uploading all your files. Typically, HostNine offers free site migrations for new customers.
  3. Backup your databases on the old host ― you may need to contact your old host for instructions ― then upload the backup files to the HostNine via FTP.
  4. Change your domain’s Domain Name System (DNS) based on the name servers given to you by HostNine. If you purchased your domain through HostNine, you can contact the provider to make these changes for you.
  5. Wait 48 hours for your site to load from the new host.
  6. Cancel your hosting account with your old provider once the 48-hour propagation time is complete.

Does HostNine have any hidden costs or fees?

HostNine doesn’t have any hidden costs or fees. However, users should be sure to carefully review the details of their chosen plan to understand what is included. Users that choose the Personal shared hosting plan, for example, will have to pay extra for their domain and SSL certificate.