So, you’re at the helm of an up-and-coming, entrepreneurial project with big ambitions for the future. You want a website which reflects your vision — slick, professional, premium quality, the equal of anything an established enterprise can offer.
The only problem is, you don’t have the resources or in-house expertise to set up and run an enterprise quality website yourself.
If this sounds familiar, you should check out HostDime. HostDime specializes in managed web hosting for high traffic sites, taking care of the technical side so you can focus on your business. With a global network of high-performance datacenters and servers, generous disk space and bandwidth allocation plus 24/7 support and maintenance from fully qualified engineers, HostDime makes premium quality web hosting available at price points to suit growing businesses.
Describing itself as a “data center company,” HostDime is more than your average web host. With OpenStack public cloud and server colocation services to complement hosting, HostDime’ s business model tips over into Infrastructure-as-a-Service (IaaS), or hosting entire business ICT networks.
HostDime was founded in 2001 running just a single server. Within two years it had opened its first 200 server-strong datacenter in Orlando, Florida, a 25,000 square foot facility and still its main operation center.
Fast-forward to the present: HostDime now runs a global network of datacenters in eight countries. It employs 250 people and claims to host more than five million domains. All of that expansion has been self-funded from the start by the same private owners.
Having started out focusing on the typical shared hosting model — renting out portions of server space for client websites — HostDime has ridden the virtualization and cloud waves to develop its managed services — technologies which provide more efficient use of server resources and allow HostDime to offer higher specifications at lower prices.
The DimeNOC datacenter in Orlando is the largest privately owned datacenter in the southeastern United States. It also boasts impressive network credentials. HostDime is partnered with several Tier 1 carriers in the US, including Level 3, Cogent, Telefonica and NTT Communications. All connect to the DimeNOC datacenter via multiple fiber pathways, designed to offer outstanding availability, connection speed, and bandwidth.
What happens if the host servers go down? HostDime takes resilience and security seriously. The DimeNOC architecture is fully redundant, with Brocade series core and edge routers, Juniper distribution stacks and Cisco switches, plus a monitoring system designed in-house to continually check load balances. It holds to the highest current standards to handle all traffic demands and minimize the risk of server outages.
- KernelCare – Automatically updates your VPS kernel without reboots.
- CloudLinux – Another one for the resellers. If you plan on offering shared hosting yourself, CloudLinux improves server stability and security, delivering a better experience for your clients.
HostDime takes performance seriously across all its networks. All hosting plans offer a SLA of 99.9% uptime per month. If it falls below that, customers are refunded their monthly subscription fee according to the following scale:
- 95% – 99.9% uptime: 10% of the monthly fee
- 90% – 94.9% uptime: 25% of the monthly fee
- Below 90%: Full refund.
HostDime uses its own in-house monitoring system, Synapse, to monitor the performance of individual servers on client accounts. Developed by its own team of engineers, Synapse allows HostDime’s technical team to identify and resolve issues before clients even notice them. It can carry out 13,000 service checks in under 30 seconds on a single commodity server and repeats checks on 30-45 second cycles.
Customers can view a range of performance metrics for their host datacenter on the relevant country website. Live network connection speeds for the company’s provider partners are displayed in charts. A server status page also draws on data from Synapse to display any issues on the network in real time.
You can also check connection speed at any of HostDime’s global datacenters, uploading a dummy file to test response times. This is a great way to check out the best datacenter location for your target audience.
All HostDime’s regional datacenters have 24/7 support desks, which can be contacted by telephone, email and live chat. Its websites are also a key resource for service and support. We have already mentioned server status, network and connection speed tools. Added to those, there is also a DNS tool for looking up domain names, and an SSL tool which allows customers to diagnose problems with their SSL certification.
The websites also include a wide range of self-help resources including guides, manuals, FAQs, and tutorials. There is a forum where customers can find support from the HostDime hosting community, and staff are also active in responding to queries. The same applies to communication on the company’s Facebook and Twitter pages.
If you sign up to HostDime and change your mind, cancellation is covered by the company’s 90-day satisfaction guarantee. But be warned – that “guarantee” does not necessarily extend to a full refund. Even if you are within the 90 days’ time frame, you have to explain your reasons for wanting to leave in full, and HostDime will only give you a refund if it believes all other options to rectify your concerns have been exhausted.
View HostDime details
We started out by saying that HostDime positioned itself as a “datacenter company,” so was in the market to offer more than just web hosting. One of its specialty services outside of web hosting is colocation, which gives customers the option to house their own servers in one of HostDime’s fully managed datacenters. You can rent anything from a single rack to a full cabinet, and get the benefits of HostDime’s high-performance network connections, security, redundant infrastructure and 24/7 monitoring.
HostDime also specializes in proprietary tools. From the Synapse monitoring system to the CORE management platform, HostDime’s technical team has turned its experience in web hosting to application programming to create a range of bespoke tools aimed at improving clients’ hosting experience.
But more than anything else, HostDime’s specialty is providing fully managed web hosting. From genuine 24/7 technical support at all its global datacenters, to complete support packages for server set up, data transfers, application management and operating system configuration, HostDime’s managed VPS and bare metal hosting are ideal for running a premium quality website with limited in-house resources.
Three reasons to host with HostDime
- Fully managed VPS and dedicated server packages. If you want enterprise standard websites without running the technical side yourself, let HostDime take care of it.
- Generous bandwidth and capacity on VPS and dedicated server plans, ideal if you want to run high load sites.
- High-performance global datacenters, with genuine round-the-clock support and maintenance.
Three reasons not to host with HostDime
Choosing a web hosting service is a case of picking the right product for your needs. HostDime is geared up to host websites of a certain type and size for certain customers, so all the reasons not to choose HostDime are related to understanding your needs.
- If you want a run a small site. Although HostDime does offer shared hosting packages, if you want to run a relatively simple and straightforward site, you can probably find better value and better packages elsewhere.
- Price points. For what they deliver, HostDime’s plans represent good value. But why pay for high capacity, or full management for that matter, if you don’ t need it?
- Paid for extras. If performance and managed service are not your key requirements from a hosting service, and you would rather get your CMS, script installers, site builders and other applications as part of the package, look elsewhere.
If you’re tired of technical details and would like to see what actual customers have to say about HostDime, head over to our sister site, WhoIsHostingThis.com. It has dozens of user reviews in addition to answers to frequently asked questions.