GoDaddy is well known from their racy Super Bowl ads. But behind the gloss (and in some cases, grime), GoDaddy has more than 16 million customers, 70 million domain names under their management, and a staff of over 6,000, making it one of the largest, most famous, and most popular hosting providers.
They are a stable and dependable company that is likely to be around for some time. In addition to their domain registration and web hosting products, they offer services to help you with online marketing, security, and protection. Their products are well-documented, and they boast 24/7 customer service availability just in case you run into any issues.
Prices are variable, depending on the plans and options you choose. You can opt to purchase just a domain name from GoDaddy, or you can splurge for all of the bells and whistles: profession site development, cloud storage, dedicated hosting, a complete set of e-commerce tools, and so on. Because GoDaddy manages all of these features, you don’t have to worry about any compatibility issues.
In 1997, Bob Parsons launched a company called Jomax Technologies. In 1999, some of the staff were brainstorming new names for Jomax. One idea was Big Daddy except that had already been registered. Bob Parsons suggested GoDaddy and that was available so it was bought and the company was renamed. It stood out because people smiled when they heard it.
The company’s goal from the beginning was to provide people with an affordable, simple way to put their ideas online. GoDaddy has over 59 million registered domains and 13 million+ customers worldwide.
Today the company is the largest registrar of domain names and hosting on the planet and they have approx. 4000 employees. GoDaddy is well-known for the various celebrity spokespeople who represent the company. They advertise at the Super Bowl and sponsor NASCAR, among other things.
GoDaddy has purchased numerous other companies over the years. They have been businesses dealing with software, media, email marketing, Media Temple (a smaller hosting company) and a few more. The acquisition of these companies has helped to strengthen and enable even more growth of GoDaddy’s already huge web presence.
- 14455 N. Hayden Rd., Ste. 219, Scottsdale, AZ, 85260, United States
- 866 463 2339
- Official website
- Founded by Bob Parsons in 1997.
Phoenix, Arizona is the main location of GoDaddy’s data centers, infrastructure and network operating centers, where they monitor all global operations. There are six large data centers, including Phoenix with in excess of 430,000 square feet of space. The other data centers are in: Chicago, Ashburn (Virginia), Los Angeles, Singapore and Amsterdam.
GoDaddy. Known for its outlandish ads and attention-getting commercials, GoDaddy is one player that has managed to grab the attention of the web hosting industry in several ways. Not only is the company known for its comprehensive web hosting services, it’s also famously known as the world’s largest domain registrar since 2005. Adding to the list of accolades is the numerous awards the company has garnered for its top notch 24/7/365 customer support, a comprehensive set of website tools, and rock-solid uptime.
So, if you’re thinking about using GoDaddy as your web host, you can be sure that you’re making a good choice. The company is well established with a very strong reputation and almost 2 decades worth of experience. To help you find out more about GoDaddy, this review takes you through what makes the company a great web host and also discusses the various areas where it loses to its competition.
Like most praise-worthy web hosts, GoDaddy provides users with a free website builder that makes it easy to create a site. In GoDaddy’s case, you can have your website up and running in under an hour when using the drag and drop site builder. This site builder in turn is backed by hundreds of templates that make it even easier to create and customize your website.
The templates come in 300 different styles for users on Business and Business Plus plans and 50 styles for the personal plan. What’s more, they’re categorized into 20 groups ranging from entertainment, to education, to real estate. So, finding the one that suits the feel and look you want your site to portray won’t be difficult.
As far as the world of web hosting is concerned, GoDaddy clearly takes the crown when it comes to domain registration with over 60 million domain names under its management. However, that’s not all GoDaddy is good at. The company also offers satisfactory web hosting services with a ton of great features.
Their introductory shared hosting package known as the “Economy Plan” features a free domain, unlimited bandwidth, unlimited monthly data transfers, 100GB of disk space, and 100 emails. These features keep getting better the higher up the hosting packages ladder you go.
For instance, the “Ultimate Plan” adds a 1-year SSL certificate and 1000 email addresses, among various other features.
Dedicated plans, on the other hand, allow you to outfit GoDaddy’s servers with up to 32GB of RAM, 1TB of storage, and 20TB of data transfers every month, while VPS plans feature stuff like 8GB monthly data transfers and unlimited domains and emails. Basically, the higher the level and price of the hosting package, the greater the features you get.
Another great feature of GoDaddy is quality WordPress auto-install. This auto-install feature saves you a ton of time by making it ridiculously easy to setup a WordPress site. All you have to do is simply purchase hosting for your WordPress, sign in to your hosting account, select auto-install, and follow the instructions that come up. Your WordPress website will be up and running in a few hours along with GoDaddy’s security measures in place.
Alternatively, should you choose to do the WordPress installation manually, this web host offers hundreds of voice-guided, interactive walkthroughs that systematically take you through the basics of WordPress building along with WordPress tutorial videos that teach everything there is to know about this platform.
Performance and Uptime
One of GoDaddy’s strengths that you can always rely on is a dependable uptime that will ensure your website remains accessible at all times. The company offers a 99.9% uptime guarantee and goes out of its way to ensure that promise is upheld.
The company’s global infrastructure is anchored by a massive 320,000 sq. ft. Phoenix data center that’s equipped with uninterrupted power supply, powerful cooling systems to keep servers and other equipment at the right temperature, and lots of conduit to protect power and fiber cabling.
The center is also placed under massive security with people monitoring everything 24/7/365 through CCTV to keep intruders out and catch and fix problems the minute they occur. GoDaddy page load times are also fast thanks to the company’s global centers.
Security and Backups
When it comes to ensuring the security of your website, GoDaddy delivers more than satisfactory services. The best part is that it starts right from the simplest hosting plan. The Economy Package, GoDaddy’s introductory shared hosting plan, utilizes secure shell and also uses spam detection in your control panel and email accounts.
Other advanced plans utilize more intensive security like a Secure Socket Layer (SSL). Also on offer is SHA-2 and 2048-bit encryption for all hosting plans and the option to buy SiteLock (a service that provides spam and malware monitoring, site-verification certificate, and app scanning) from GoDaddy for extra security.
As for site backups, GoDaddy performs daily backups and malware scans for your website. They also allow you to create backup copies of your website whenever you want or pay a small monthly fee to have your files backed up and stored in the cloud
Customer support and help
Unless you’re a tech genius who can easily handle the running of a website or any issues that may arise, you’ll probably need the help of a technician at some point. GoDaddy is always there when you need help with tech support specialists who are available through live chat, phone, and email. They’re always ready to answer your questions and fix any technical issues at any given time of day or night.
According to most users, GoDaddy’s customer service is excellent. The support staff is friendly, knowledgeable, and prompt with fast response times ranging from less than a minute to up to 10 minutes. And as is the norm with most web hosts today, GoDaddy has a massive knowledgebase where you can find most of the answers you seek
GoDaddy offers a money-back guarantee but it’s quite vague and is related to the length of your plan. You get 45 days if it’s an annual plan. You get 48 hours if it’s a monthly plan but not all monies will be refunded. Read all terms and conditions before signing up.
» Free domain name for the first term of every website you create.
» Free website migration from other hosts to GoDaddy.
» Free website builder for all hosting plans.
» $200 worth of credits that allow you to make use of some free advertising in Google AdWords as well as Yahoo and Bing.
» A 1-click app install feature that allows you quick and easy access to over 125 apps ranging from CloudLinux, to Drupal, to MySQL, and even WordPress.
» A lengthy list of tutorials that is on all customers’ expert service menu. Separate from the company’s support services, these tutorials teach beginners and the technically ungifted how to perform various website creation and management tasks. This is a highly beneficial bonus as it prevents you from having to run to the customer support representatives with every question you have.
» GoDaddy’s website builder allows you to create backup copies of your website whenever you want. Therefore, you can have multiple copies of your website tucked away somewhere safely and ready to use in case you lose some of your site’s content. Not many web hosts offer this service.
Pros and Cons
So, is web hosting from GoDaddy any good?
» The company’s pricing is cheaper compared to most web host choices.
» Unlimited bandwidth right from the most basic hosting plan.
» Offers a full circle of services from the registration of your domain, to the hosting of your site, to email and security services. This saves you the trouble of having to purchase separate services for your site.
» The company’s website builder is visually friendly and has a drag and drop interface that makes it easy to insert content on pretty much anywhere you want.
» Provides email accounts for most hosting plans and also gives you the option of purchasing more advanced email services. This is a huge benefit for business websites as owners can engage in email marketing.
» GoDaddy does its security very well and has plenty of technology specially dedicated to thwarting spam and hackers.
» You can be able to optimize all of the basic SEO functions of each of your web pages using GoDaddy’s website builder.
» The available cPanel is easy to use and is equipped with more than the standard array of features.
» All hosting plans come with a 45-day money-back guarantee. This is lengthier than the standard 30-day refund offered by most web hosts.
» This web host boasts of using the latest web hosting technology.
» One of the biggest downfalls of GoDaddy is the fact that you cannot change themes once you have chosen one of the pre-made designer templates without losing your content. Therefore, you have to be 100% sure that you have found the perfect theme before committing one of the templates.
» The company’s website builder mobile display is not as great as those of other websites.
» According to a good number of users, GoDaddy is not too helpful when customers need help switching to another web host.
As you can see, the good of GoDaddy far outweighs the bad. And to top all that up, the company enables an easy setup process for your website, provides enough bandwidth and disk space to run a business site efficiently, and has more than average customer service, uptime, and security. Therefore, going with this web host will definitely deliver a good user experience.
GoDaddy offers a lot of good reasons to have your hosting and domains with them. However, because they tend to do things a bit differently to most companies (because of their huge size), you can get caught up in red tape and miss out on seeing vital terms and conditions that may affect your business. Do your research, ask questions and take advantage of the free trial money back promise before considering a move to GoDaddy.
GoDaddy frequently asked questions
Who owns GoDaddy?
Although GoDaddy was founded and is currently owned by Robert Parsons, about 70 percent of GoDaddy was sold to a private equity consortium a couple of years ago. Nevertheless, Parsons is its largest shareholder, owning 28 percent of the company.
Where are GoDaddy hosting servers located?
GoDaddy owns a massive 320,000 square feet data center that is located in Phoenix Arizona. The company also has data centers in Los Angeles, Chicago and Ashburn, Virginia, along with international facilities in Amsterdam and Singapore.
What kind of support do I get?
How do I contact GoDaddy’s support? You get first class 24/7 customer support via phone, live chat – and you can browse a database of questions and articles with common questions covered. What languages does GoDaddy support speak? Besides English, GoDaddy’s customer service is provided in many languages. Here’s a full list of supported languages including phone numbers.
What are GoDaddy’s name servers?
If your domain name is registered someplace else (for example with Namecheap) then you need to update the domain’s nameservers. You will find the correct NS values in your control panel. For example GoDaddy’s default DNS nameservers look like: ns01.domaincontrol.com and ns02.domaincontrol.com. Their premium DNS nameservers look like: pdns01.domaincontrol.com and pdns02.domaincontrol.com. Again find the right information by logging into your web hosting cPanel.
How do I request a refund?
You can contact GoDaddy using live chat (The “Chat with us” button on their website) or phone. To request a refund go to the “Contact Us”, select your country and perform a toll-free phone call.
What if I decide to cancel my hosting package with GoDaddy?
GoDaddy offers a money-back guarantee however it is related to the length of your web hosting plan. So do read the fine prints. However you do qualify for a 45 days money-return guarantee if you have selected their annual plan.
What features does the GoDaddy’s website builder offer?
First of all, you’ll find many free templates to start customizing your website with. You’ll also find a nice library of 8,700 free photos. Another feature you can add to your website is a shopping cart. If you’re really short on time, GoDaddy’s Website Builder offers you pre-built websites with pre-written words and pictures. It just takes a mere 5 minutes to perform a tweak and you’re good to go.
What is GoDaddy’s cheapest hosting plan?
GoDaddy’s cheapest hosting plan is 3.99 per month and it comes with unlimited bandwidth and 100 GB storage and a free domain (for the first year) is included with the purchase.
Can I automatically install WordPress?
GoDaddy provides you with a WordPress managing tool suite, which automatizes your WordPress backup and software updates. GoDaddy also enhances the performance of your WordPress site and offers you 24/7/365 specialized tech support.
Which GoDaddy plan is best for WordPress?
Although the Developer plan is the most expensive one, it’s meant for people who own 5 websites and have up to 800,000 monthly visitors. On the other hand, the Ultimate plan can handle up to 2 websites, and 400,000 monthly visitors. It also includes malware protection.
What are the best GoDaddy alternatives?
GoDaddy is a low-budget entry level web hosting company and if you need to upgrade or shop around and compare web hosts the best GoDaddy hosting alternatives are: Bluehost, WebHostingHub, SiteGround, Site5 and A2 Hosting.
GoDaddy plans & prices
GoDaddy’s web hosting solutions range from; shared, VPS and dedicated servers, to WordPress and cloud hosting. Here below is an overview of their plans and current price list. For latest and most up to date prices visit GoDaddy’s website.
|Plan name||Diskspace||Bandwidth||Monthly price|
|Economy Shared Hosting||100 GB||Unlimited||3.99|
|Deluxe Shared Hosting||Unlimited||Unlimited||4.49|
|Ultimate Shared Hosting||Unlimited||Unlimited||7.99|
|Basic WordPress Hosting||10 GB SSD||25K visits/mo||3.99|
|Deluxe WordPress Hosting||15 GB SSD||100K visits/mo||4.49|
|Ultimate WordPress Hosting||30 GB SSD||400K visits/mo||7.99|
|Developer WordPress Hosting||50 GB SSD||800K visits/mo||13.99|
|#1 Cloud Hosting||20 GB SSD||1 TB||5.00|
|#2 Cloud Hosting||30 GB SSD||2 TB||10.00|
|#3 Cloud Hosting||40 GB SSD||3 TB||20.00|
|#4 Cloud Hosting||60 GB SSD||4 TB||40.00|
|#5 Cloud Hosting||80 GB SSD||8 TB||80.00|
|#1 VPS Hosting||40 GB||Unlimited||24.99|
|#2 VPS Hosting||60 GB||Unlimited||29.99|
|#3 VPS Hosting||90 GB||Unlimited||34.99|
|#4 VPS Hosting||120 GB||Unlimited||49.99|
|#5 VPS Hosting||240 GB||Unlimited||99.99|
|#1 Dedicated Server||512 GB||Unlimited||79.99|
|#2 Dedicated Server||1 TB||Unlimited||109.99|
|#3 Dedicated Server||1.5 TB||Unlimited||139.99|
|#4 Dedicated Server||2 TB||Unlimited||169.99|
|#5 Dedicated Server||2 TB||Unlimited||209.99|
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People share their opinions about companies on Twitter each and every day. We monitor tweets about GoDaddy and apply a sentiment analysis algorithm that classifies these tweets as positive or negative. Every review is from a real person opinion. We use this information and output an approval rating score, which is based on real people, positive and negative, opinions about GoDaddy on Twitter
GoDaddy Review on Twitter
GoDaddy vs Competitor Ratings
christopher carfi (@ccarfi)
A great collection of sensible content curation tips here from @JenniferpPriest #Pinterest https://t.co/kLdvCKQAUn - via:@GoDaddy
The Name Depot (@thenamedepot)
HEG and GoDaddy join forces to help more people get their ideas online: https://t.co/fDboKvVjlE - via:@GoDaddy
Whiptail Publishing (@MyWhiptail)
RT @GoDaddy: On behalf of all of our readers, thank you for sharing your stories, acting as mentors, and entertaining us. We appreciate you…
Dejan Markovic (@dejanmmarkovic)
RT @GoDaddy: @bobwp thanks for helping freelancers put their best foot forward with optimized About Me pages in 2016 https://t.co/YDoYbrkPvl
Dejan Markovic (@dejanmmarkovic)
RT @GoDaddy: @blondishnet thanks for helping our readers get found online in 2016 https://t.co/8wtvQv8wur
Mike at TellisBlair (@tellisblair)
@Blakei Hi Blake, would like to chat to you about my experience with @GoDaddy. It's been a bit of a joke to be honest. Thanks in advance.
Marshall England (@marshallengland)
@godaddy @godaddyhelp you down? Can't login to account- reset pw, etc.
Ben Brush (@BenBrushDesign)
@GoDaddy my emails were all shut down and was told I would need to buy @SiteLock to get them back. Bought it. Still not working.
RT @TRSilly: Thanks @GoDaddy for the support @130Muzik you guys play a big part in our teams network
Thanks @GoDaddy for the support @130Muzik you guys play a big part in our teams network
David Bodine (@dbodine3)
Does @GoDaddy seem to be broken for anyone else? My site is broken and the GoDaddy site isn't loading right so I can't login. @GoDaddyHelp
Jeremy Woertink (@jeremywoertink)
It sucks that @GoDaddy API for domains returns incorrect results. Wanted to use @Dynadot but they banned me in 5min for too much traffic ☹️
Daniel P. Aldrich (@DanielPAldrich)
my amazing brother @spaldrich made the news in #HongKong thanks to his @GoDaddy emoji work! @HowardAldrich… https://t.co/DQNN92XKaU
@Google @Wix @GoDaddy @LegalZoom thanks a ton
iPxD Hosting (@iPxDHosting)
@JohnEarlBurnett @GoDaddy Great