Expert customer service and affordable pricing are common selling points in the hosting world. But the company “walk” doesn’t always match the “talk.”
Globat Web Hosting should be categorized as a hosting solution that gives you exactly what it advertises. The pricing is good, the domain registration is simple, and you’re not bogged down by a complicated dashboard.
You get the best of both worlds when it comes to customer support. Globat delivers 24/7 customer support, but the representatives are knowledgeable and attentive. Whenever we hear 24/7 support there’s always a little voice telling us that the person on the line is most likely reading from a script. And in those cases, chances are you’re right. But Globat manages to make the support high-quality and available at all times. A true win-win.
Is There a Certain Type of Company Globat Targets?
Hosting is an important component of improving your site loading speed. You want lots of disk space, bandwidth, and room for your site to breathe on the server. Globat provides unlimited bandwidth and disk space, and a shared hosting environment that’s not going to overwhelm your website.
So, who should consider Globat?
This solution makes sense for organizations that plan on potentially adding e-commerce functionality in the future. We’ll talk about the complete e-commerce functionality below, but you should just know that it’s fairly easy to convert your current website into an online store.
We also enjoy the Globat hosting platform for brands with small budgets that don’t want to sacrifice anything in terms of site speed or performance.
The unlimited bandwidth and disk space shows that Globat has set up an infrastructure that puts the customer first. Your website should run fine as long as it’s not bogged down by too many visitors or large media elements. Simply put, the Globat system has the tools to run small business websites without any problems. The pricing is reasonable too.
First-time bloggers should look into Globat, since beginners typically want cheap hosting that’ll support growth. There’s also no reason that small businesses and creative people shouldn’t consider Globat hosting company as well.
As for general users, we like Globat for those who crave unlimited everything. There’s technically no such thing as unlimited in the hosting world, but you at least know that Globat is not going to limit your data storage or bandwidth unless you’re abusing it. Globat also has that coveted e-commerce functionality. This isn’t just e-commerce hosting, but a full shopping cart that supports dozens of products. Therefore, retail stores can convert their business sites to ecommerce stores, and blogs can start selling merchandise.
Globat is a Complete E-Commerce Solution
Moving on, the Globat e-commerce module requires a little extra money depending on the plan you decide to go with. However, the e-commerce builder is included with the basic hosting, so you’re able to launch a site whenever you want.
Globat also integrates with the following shopping cart solutions if you’d rather go that route:
- PayPal Shopping Cart
As for the Globat e-commerce tools, you can sell a large number of products and get the same unlimited bandwidth and disk space found in the regular website hosting plans. The control panel is one of the sleekest you’ll find on the market, and it even has a drag-and-drop page editor for those who don’t want to mess with any coding.
It’s pretty surprising to find such a powerful e-commerce system hidden inside the offerings of a hosting company. Most of the time, hosting companies sell e-commerce capabilities, but this typically involves an integration or a watered-down site builder.
But no, Globat is the real deal. And here are some of the e-commerce features you can expect:
- Support for webmail so your emails look professional and you can give all your employees branded email addresses.
- A secure e-commerce shopping cart with an SSL and speedy checkout process.
- Easy to use scripts for integrating with other programs.
- A beautiful photo gallery that presents your products in a way that’s more likely to improve your sales. It can also be used for promotional banners.
- Content management through the Mambo system. This allows for blog posting and the uploading of photos and videos.
- QuickTime streaming for posting your own product videos and hosting webinars.
- Support for a WordPress blog.
- A free domain registration.
- The ability to host additional domains if you need to.
Along with secure networks, site promotional tools, and analytics, the Globat e-commerce feature-set stands strong against the competition. What’s nice is that Globat users gain access to a hosting interface that’s combined with a legitimate e-commerce website builder. You can start your site with an online store or decide to implement it later on. It’s up to you.
If You Can’t (Or Won’t) Do it Yourself, Hire Globat
Do you have any experience with web design? Then maybe you should hire a designer!
That sounds easy enough, but most of the time you get stuck in freelancing marketplaces where the talent may be unpredictable. On the other hand, you might get sold on a web design package that’s far out of your budget.
Another way that Globat keeps most of the hosting and web design elements in one place is by offering services on top of the hosting.
For instance, Globat has a page for you to ask for website design or website maintenance.
Globat even has advertising and marketing services for boosting the number of visitors that come to your site. The advantage of going with Globat for your web design is twofold. One, Globat already has access to your hosting dashboard and website. The reps know the interface and are most likely willing to go above and beyond to keep you as a hosting customer.
The website maintenance service comes in handy for many types of businesses. One of the main reasons people get confused with hosting (and web design in general) is because they don’t understand that a website needs to be maintained well into the future. Otherwise you stumble upon a situation where your site lacks security or you lose data due to a lack of backups.
With these plans, you get a representative assigned to your account who checks in on your site for a certain number of hours every month. The person completes backups, product and structural changes, script installations, navigation changes, and more.
Globat provides a full e-commerce store maintenance package as well, allowing you to focus on your day-to-day work, leaving these technical tasks to experts.
Image editing is another part of the maintenance packages. Therefore, if you need a certain product image cut down to a smaller size, the Globat reps are there to help you out. We also like that database diagnostics and migrations are all completed with the web maintenance service.
Some other services include:
- Troubleshooting, specifically for the osCommerce platform.
- Training and onboarding.
- Full website and script installation.
- Broken link repairs to ensure that all of your webpages look nice and the search engines don’t penalize you for empty pages or broken links.
- Priority response service that puts you at the front of the line before most other customers.
- A complete phone consultation to make sure you understand everything the service entails.
How’s Globat’s Customer Support?
We mentioned in the introduction that Globat has a wonderful support team and is available 24/7.
If you need immediate help and would rather not speak with a person, the user guide or knowledgebase are useful for researching your own topics. For example, you might type in a keyword relating to e-commerce. This would bring up a collection of articles and resources, all of which are made to guide you through your specific problem.
The ticketing system is the primary way to go about contacting Globat. You might get bumped to the front of the line depending on which plan you select. Regardless, the reps at Globat respond quickly. You can also send an email directly to the support email address, but that most likely places you back into the ticketing system.
The Globat brand doesn’t have a live chat module, but a phone line is available for both sales and support. Therefore, you can call in at 2 AM and still get someone to speak with you, should you need the immediate help.
Overall, the support teams holds up, and so does the Globat hosting platform.
Globat is Great for Small Business
Whether you’re a business owner, startup, or creative blogger, Globat has a hosting plan to serve your needs. Combined with its reasonable pricing, 24/7 support, and e-commerce add-ons, Globat is a standout choice.
If you still aren’t certain, head over to our sister site, WhoIsHostingThis.com. In addition to an expert review, it contains answers to frequently asked questions and reviews from actual Globat customers.