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A Ruthless Cloudways Hosting Review Including Real User Ratings
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Cloudways is one of the few companies that offer a great balance between affordability and great functionality when it comes to cloud-based managed WordPress hosting.
Cloudways delivers fully managed hosting and promises no more slow loading WordPress sites and no more WordPress hosting headaches.
Their platform-as-a-service cloud servers come with a fantastic feature set, and you can scale hosting resources as your website grows. Their infrastructure is optimized for speed, performance, and security.
If you’re still on the fence about using Cloudways as your managed WordPress host, then sign up for the 3-day free trial that Cloudways offers to test their platform.
Cloudways cheapest managed WordPress hosting plan is 10.00 per month.
Cloudways was founded by Uzair Gadit, Pere Hospital, and Aaqib Gadit in 2009 and their headquarters is on the island of Malta in Europe. They also have offices in Spain and Dubai and their 30+ staff helped 8,000 users from 43 different countries to launch 12,000+ servers, 25,000+ web apps.
Cloudways’ mission is to provide managed cloud hosting solutions so that their customers can concentrate on the business side while they handle their hosting headaches efficiently.
Cloudways is one of the few companies that offer a great balance between affordability and great functionality when it comes to cloud-based managed WordPress hosting.
Founded by Uzair Gadit, Pere Hospital and Aaqib Gadit in 2009.
Overview of Cloudways
When looking for managed WordPress hosting, you’ll no doubt come across many companies that offer similar services. While the vast majority of web hosts offer managed WordPress hosting on a shared, VPS, or dedicated server environment, one company has truly stepped out of the norm and provided a unique managed hosting solution.
That company is Cloudways.
Managed WordPress Hosting
Cloudways offers managed cloud-hosting services for WordPress sites on a cloud server where multiple copies of your content will be replicated throughout your chosen data center.
The switching of data is handled by a complex algorithm and if your main server goes down, a copy of your website is served from the next available server.
This allows for the rapid deployment of computing resources, high performance, and service reliability.
Cloudways vs. Traditional Hosting
How is Cloudways WordPress hosting different from traditional hosting?
Cloud hosting means your site is stored on multiple servers, compared to traditional hosting where your site is stored on one server (with a back-up)
Because your site is on multiple servers, it can be migrated easily in the case of any incidents
Cloud hosting improves uptime because one of the other servers in the network can take over if anything goes wrong
It’s usually faster than traditional hosting, the server can detect your customers’ location and transmit content from the server nearest to your customer
As with any hosting company, Cloudways servers provide varying amounts of processing power, memory, bandwidth, and storage space. The most basic hosting plan offers a cloud server with 10 GB RAM, 25 GB of storage, 1 Core Processor, and 1 TB bandwidth.
Here’s how Cloudways keeps your WordPress site secure, fast and easy to maintain:
If you’re moving hosts, Cloudways will take care of your site migration
The Cloudways CDN improves server speed. Faster site speeds are especially important for online stores
The auto-healing feature resolves any issues, lowering the risk of your site crashing
WordPress is the world’s most popular content management system, as a result, it’s a target for hackers. Cloudways uses a dedicated firewall to secure your site
Built-in Let’s Encrypt SSL secures communication between your site and your customers
Two-factor authentication offers an extra layer of security against attackers
One-click installation for apps
Easy set-up for new sites – deploy a new site on your server with a single click
Looking for high-performance WordPress hosting? We’ve just secured a great deal on Cloudways plans. Use this discount link to get the special pricing. Includes 24/7 support.
Launching Your Server is Easy
Cloudways lets you configure the specifications of your desired server directly from their hosting control panel.
Choose From 5 Top Cloud Providers
Before you can start to configure your server, you have to choose your preferred cloud provider on the Cloudways console. A cloud provider is essentially another company that offers Infrastructure-as-a-Service to Cloudways (in this case, it’s the access to data centers and cloud-based servers for hosting websites).
Once you’ve selected a cloud provider, you can configure your server. A slider on the control panel lets you select the number of page views you anticipate to receive every month. Cloudways uses this information to recommend a server size that would be ideal for your specific hosting needs.
Alternatively, you can set server specifications manually by specifying how much bandwidth, core processors, RAM, and storage you need. Finally, Cloudways will prompt you to select your server location.
Then You’re Ready to Install WordPress
After configuring the cloud server specifications, you can install WordPress from the “application management” tab. There are three WordPress installations to choose from:
Standard WordPress hosting with built-in caching tools.
WordPress with WooCommerce hosting.
Each installation comes with the W3 Total cache plug-in installed and configured to boost site speed and performance.
What Can You Do with the Cloudways Console?
On the Cloudways console, you’ll find many other settings under the “Server Management” tab. Scrolling further down that tab reveals more features that you can manage as desired.
The following is a quick rundown of Server features that you will get when using Cloudways to host a managed WordPress site:
This security feature keeps a log of “white list” IP addresses that you use to gain access to your server
Cloudways lets you set up automatic backups of your cloud server images. You can set up the server to back itself up every day, two days, three days and so forth with the maximum backup frequency being one week. You can also back up your server at any time manually at the click of a button.
Server monitoring is perhaps one of the most impressive features that Cloudways offers with their cloud hosting solutions. This section displays a graph that will help you monitor the load on your cloud server. A simple drop-down menu provides over 15 variables to monitor, some of which include incoming traffic, Idle CPU, and Reads per Second.
Easily Handle Traffic Surges
There’s nothing like paying for an ad, getting a crush of traffic, then having your site go down because it can’t handle all those visitors coming in at once. With vertical scaling, you can adjust allocated server resources at any time with a few clicks. This is a brilliant feature when experiencing a traffic surge.
If you’re scaling for just a short period Cloudways offers a “Pay as you go” system so that you don’t have to pay for server resources you won’t need later on.
Other Tools and Settings
Cloudways provides a host of other tools besides those mentioned above. For instance, under the “Manage Services” option, you can configure services like MySQL, Apache, and cache memory.
Under the “Migrator Tools” option, Cloudways offers a WordPress Migrator tool to help you move an existing WordPress site to their cloud hosting platform.
Using the “Application Add-on” section, you can install application-specific add-ons for DNS management, transactional email services, and so forth. In addition, the Cloudways console offers extra tools such as backup restoration, SSL certificate installation, and GIT integration, just to name a few.
Is Cloudways Good for E-Commerce Hosting?
Cloudways Hosting includes a wide range of e-commerce-friendly features designed to make selling your wares online a piece of cake. The company currently hosts over 10,000 e-commerce stores.
The host boasts 100% reliability with super-fast page loading times as low as two seconds thanks to a combo of Memcached, Apache, Varnish, and Nginx.
The host’s e-commerce options also come complete with a user-friendly console, unlimited storage, managed security and backups, alongside 24-7 support.
Supported E-Commerce Platforms
Cloudways Hosting supports a number of popular e-commerce platforms including Magento, WooCommerce, and Prestashop, which you can use to sell your goods and services online.
Cloudways promises one-click installation of Magento in a move designed to take the fuss out of installing the open-source e-commerce platform. The hosting provider is also optimized to run Magento stores at high-speed, meaning higher conversions for your company.
Additional features include multi-SSL deployment alongside built-in SSH and Git Environments. There is also a free migration service offered for your online store.
WooCommerce is another popular e-commerce platform supported by Cloudways hosting. The hosting provider has gone above and beyond to ensure that installation is super-easy thanks to a one-click install process and free automatic migration service.
Meanwhile, the host’s WooCommerce hosting plans also include features including WP-CLI support and one-click server scaling so that you can grab some extra resources for your businesses during busy periods.
What About Performance and Uptime?
Cloudways has partnered with some of the top cloud providers in the industry. As a result, you can count on them to provide over 99% uptime when hosting your website on their WordPress cloud servers.
WordPress sites hosted on Cloudways have 40-50% better load times. This is made possible by Cloudways’ proprietary VMAN technology, which deploys Varnish, Memcached, Apache, and Nginx to optimize site speed.
Will My Site Load Fast?
Page speeds are particularly important to small businesses as poor loading times can affect your company’s Google search rankings and drive impatient customers away.
Cloudways boasts super-fast page loading times thanks to their cutting-edge technology stack, created for maximizing speed:
In addition, you’ll have the option to use the StackPath CDN (content delivery network) — which uses a global network of 65+ PoPs (points-of-presence). Those datacenter nodes store copies of your website. When someone visits your site, the system automatically detects their geographic region and delivers your site from the network node closest to them.
(Note: StackPath CDN was formerly called MaxCDN.)
Can I use the Cloudflare CDN instead?
Yes, you can. Cloudways provides simple step-by-step instructions on how to do this. Cloudflare has a network of 152 datacenters globally.
Cloudflare recently added 22 locations in mainland China. Realize though, that access to the new mainland China locations requires an Enterprise-level account. (There’s no price listed on their site for the Enterprise plan; you’ll have to call customer service for that. It will undoubtedly be more than $200/month though since that’s the price of the next lowest tier plan, called the Business Plan.)
Your Website May Need to be Tweaked for Speed
A number of page speed factors are dependent on your website and your daily practices, and therefore your responsibility. Cloudways has a good blog post about this: “13 Ways to Speed Up a WordPress Site.” Many of their recommendations will be things that only coders will know how to do.
Check out Google’s Page Speeds Insights tool which analyzes your business’s web page for speed and tells you how you could make it work even faster.
Also look at your daily practices: for example, uploading large image files will slow down your site in no time.
Will My Website be Safe from Hackers?
Server security is something that Cloudways take seriously, which is why the new WordPress Managed Hosting Click and Go platform safeguards cloud servers with sophisticated firewalls.
Cloudways technical experts deploy what they call “security hardening techniques” to safeguard servers from hacking attempts.
As mentioned earlier, Cloudways offers automatic site backups, and you can choose how frequently you want your server to backup data.
Application-level security refers to those security services that are invoked at the application level as opposed to the network level. It provides an additional layer of security to prevent your online business from external threats.
Earn Up to $6,000 per Month with the Affiliate Program
Yes, Cloudways does have an affiliate program. You can earn up to $6,000 a month with a choice of two commission structures: “Slab” or “Hybrid.” Cloudways will supply you with affiliate links, banners for your website, exclusive deals to promote, and seasonal campaigns.
Cloudways has an impressive program. They provide you with a dedicated affiliate manager and quality learning resources.
You may want to consider this if you have a design agency, are a blogger, or are a freelancer in the website design and development business or some other tech arena.
The “Hybrid” Commission Structure
YOUR MONTHLY EARNINGS
6 – 20
21 – 45
46 – 80
How is Their Customer Support?
Getting help from Cloudways is easy. You can contact the support team via phone call, live chat or email.
Alternatively, you can find answers to billing, sales, or technical queries on their support page, which comes replete with knowledgebase articles and answered FAQs.
Pros and Cons of Cloudways
Is Cloudways a good managed WordPress hosting solution?
A 3-day free trial is available for the cloud-servers that feature 512MB and 1GB of RAM. The best part is that no credit card details are required.
Unlike WPEngine that limits installations, Cloudways does not impose any limit on how many WordPress sites you can install.
Cloudways Console is a user-friendly control panel for managing your server. It includes plenty of useful features, the most notable being server monitoring and scaling tools.
The Pay-as-you-go pricing system ensures that you only get billed for what you need after scaling server resources.
Apart from WordPress, Cloudways offers hosting solutions for many other content management systems such as Magento, Joomla, Drupal, and Moodle.
Cloudways offers one site migration at no additional cost.
Unfortunately, you cannot use Plesk or cPanel. Cloudways is a Platform-as-a-Service company so they provide their own console to help you manage applications hosted on cloud servers.
Cloud-based hosting is not for everyone because it requires a certain degree of expertise. If you want to avoid technical details completely, you would probably be better off with a traditional managed WordPress hosting service from reputable companies like SiteGround, WPEngine or InMotion.
Interested in Cloudways’ fast WordPress hosting?
Our readers can currently get a custom discount on Cloudways hosting. Use this special link to get the deal. Remember: you’ll get 24/7 support.
Cloudways is one of the few companies that offer a great balance between affordability and great functionality when it comes to cloud-based managed WordPress hosting. Their WordPress cloud servers come with a fantastic feature set, and you can scale hosting resources as your website grows.
If you’re still on the fence about hosting your WordPress site on a cloud server, then sign up for the 3-day free trial that Cloudways offers to test their platform.
Here are some answers to common questions about Cloudways.
What Makes Cloudways Different From Other Web Hosting Companies?
Cloudways hosts websites on their Click&Go cloud. This platform backs up your website on multiple cloud servers and configures advanced caching tools to boost load speeds and performance.
Which Cloud Providers Does Cloudways Support?
Cloudways currently supports five cloud providers, namely DigitalOcean, Vultr, Google Compute Engine (GCE), Linode, and Amazon Web Services (AWS). Depending on the chosen cloud provider, you can host your website in datacenters located in the U.S., Europe, Asia, or South America. In addition, Cloudways uses of the StackPath CDN — a global network of 45 datacenters worldwide.
Can I Use cPanel or Plesk on a Cloudways Server?
No. However, the Click&Go Cloud console is Cloudway’s custom server management application. It has powerful tools that allow web administrators to configure basic settings, monitor server resources, and do so much more. Click&Go also supports plenty of web applications such as WordPress, Joomla, Drupal Magento, Prestashop, and WooCommerce just to name a few.
Can I Get Assistance Moving My Site To Cloudways?
Yes, Cloudways offers a free site migration service when transferring your website to its cloud platform for the first time. Any additional migrations will incur a fee depending on the type of app your website is running.
Is It Possible To Scale Up Or Scale Down A Server?
You can upgrade server resources to meet traffic requirements at any time through the Click&Go console. Scaling down is possible at any time when using an Amazon or Google server. With DigitalOcean, however, it’s not possible to scale down because of limitations imposed by the provider.
When Do I Pay For Services?
Unlike most prepaid web hosting companies, Cloudways uses a post billing system. Invoices are usually sent in the first week of every month. However, you’ll be paying for services used in the previous month.
What Payment Methods Do They Support?
You can use PayPal upon request as your preferred payment method when subscribing to Cloudways hosting services. Alternatively, the company also accepts all major credit card providers such as MasterCard, Visa, and American Express.
How And When Can I Contact Customer Support?
When in need of assistance, you can get in touch with a Cloudways support agent at any time on live chat. The email ticketing is operational 24×7 as well. You can also “request a call” and a Cloudways representative will get in touch via phone during business working hours.
What is the best alternative to Cloudways?
Cloudways is a rock-solid managed WordPress host, however, the best alternative to Cloudways is WP Engine and Flywheel.
Cloudways Plans & Prices
Flywheel offers a range of scalable managed WordPress hosting plans. Cloudways is a platform-as-a-service and you can choose to host your WordPress site on a cloud server from DigitalOcean, Linode, Vultr, Amazon Web Services or Google Cloud Platform. Here below is an overview of their plans (using DigitalOcean’s cloud servers) and the current price list. For the latest and most up to date prices visit Cloudways website.
Note: Cloudways offers “pay-as-you-go” billing: each month, you only pay for the resources that your website consumed.
People share their opinions about companies on Twitter each and every day. We monitor tweets about Cloudways and apply a sentiment analysis algorithm that classifies these tweets as positive or negative. Every review is from a real person opinion. We use this information and output an approval rating score, which is based on real people, positive and negative, opinions about Cloudways on Twitter.
Cloudways Review on Twitter
We monitor tweets about Cloudways and apply sentiment analysis to classify tweets as positive or negative. This allows us to output an approval rating score, which is based on real people, positive and negative, opinions about Cloudways on Twitter. Cloudways approval rating score is 77%. This is based on a total of 13 tweets that mention Cloudways on Twitter. There are 10 mentions that share a positive sentiment and 3 mentions that express a negative sentiment. Find out more about how it works.
Cloudways vs Competitor Ratings
All reviews: 13
Sajjad Shahid @i_sajjadshahid
Shahroz Nawaz @_shahroznawaz
@CoderMaggie Congrats, I'll definitely cover this on @Cloudways too 🙂
Sajjad Shahid @i_sajjadshahid
Jack McConnell @jackmcconnell
Also @Cloudways support is mighty quick. Best I’ve seen in the hosting, er… sphere?
Scott McLeod @realscottmcleod
@Cloudways I literally hate how you handle invoicing and payments. Aggressive emails with no clear CTA is such bad form.
Ashley Bale @AshleyBaleIT
@Cloudways & @digitalocean Thank you for your first class customer service today! #Fareed & #Ashad
Joanna J van Vuuren @chickasskick
Holey moley, @Cloudways are absolutely the best! Now add free SSL certs to your websites with just one click! Awesome! 😀
Orlando Salcedo @osalcedo
I’m going to leave this one right here… If you’re looking for managed hosting… @Cloudways is awwwwesome! I’m loving it 🙂
Brian O'Neill @brianoneill
@Cloudways yeah I installed it yesterday. Seems good. Well done 🙂
Rob Pene @RobPene
not sure i like cloudways as much anymore waaaaaay too confusing 🙁
Mark Cyrus @markcy_
@Cloudways needs a one click push from staging to live to compete with managed WP hosts. But their platform is still worth the trade off.
Michael Gamble @mikonmedia
@cloudways Accepting new customers? Trying to chat and also sign up for an account but not getting emails and your 24x7 is down 🙁
Postfilm Design Co. @postfilmdesign
@Cloudways no, thank YOU! All we want to do is build gorgeous sites that are fast & you help us do that. We are bug fans!