Founded in 2007, West Chester, Ohio-based Beyond Hosting bills itself as a company “built and run by geeks for geeks.” The company specializes in managed hosting solutions, with offerings that range from shared plans suitable for individuals or small businesses to enterprise-level solutions for high-traffic, resource-rich sites. In addition to their datacenter in Cincinnati, Ohio, the company has a data center in Amsterdam, Netherlands as well.
Beyond Hosting’s terminology for its hosting plans are a bit different from the industry standard, so read carefully to ensure that you’re purchasing the package that fits your needs and meets your expectations.
Managed Hosting refers to Beyond Hosting’s shared plans. Though there’s an emphasis on managed hosting, you can opt for the cheaper, unmanaged option. In all other respects, the two plans are identical with the exception of disk space — the unmanaged plan comes with 40 GB of disk space, while the managed option comes with 100 GB.
Beyond Hosting offers a 99.999% uptime guarantee, which is among the highest offered. Other shared plan features include free cloud server monitoring and backups, unlimited domains and email accounts, access to Softaculous (an auto-installer/script library that makes it easy to integrate third-party apps such as WordPress, Joomla, and Magento onto your website), and cPanel for site management. If you’re moving your site over from another host, Beyond Hosting will take care of the migration process. They’ll also take care of all necessary upgrades and maintenance.
Managed Virtual Servers
Beyond Hosting also offers Managed Virtual Servers, which they say are also known as “VPS…or Dedicated Server[s].” This is somewhat confusing, since VPS and dedicating hosting aren’t typically interchangeable terms. Regardless, the Managed Virtual Servers are good for those who need more from their hosting plan than what’s offered by a shared package.
When opting for a Managed Virtual Server, you can choose from a pre-configured package, or you can configure your own. All Managed Virtual Server plans, pre-configured or customized, are managed, so all include automatic daily backups and proactive server monitoring. The servers are also easily scalable, so you can upgrade or downgrade as necessary with just a few clicks of your mouse. Management is done with a Beyond Hosting-branded control panel.
If you opt for a pre-configured package, you can choose from four different plans, each with a differing allocation of memory, CPU cores, disk storage, and bandwidth.
If you decide to configure your own hosting solution, you can choose the number of processor cores (1, 2, 4, 8, 16, or 24 cores), amount of memory (1, 2, 4, 8, 16, 32, 64, or 128 GB), amount of SSD storage (20 GB, 40 GB, 80 GB, 160 GB, 320 GB, 640 GB, or 1 TB), and finally, the management and support tier for your account (Basic, Essential, or Complete). You can choose any combination of these four things, and as you change the configuration of your server, the price automatically updates so that you know exactly how much your server will cost you on a monthly basis.
Management and Support Tiers for Virtual Servers
Beyond Hosting offers four different management and support tiers: Basic, Essential, and Complete.
- The Basic plan includes assistance with setting up your server, protection against DDOS attacks, compliance with PCI/DSS regulations (important if your business plans on working with major credit card companies), and the option to add SSL installation and data migration services.
- The Essential plan, which is the option Beyond Hosting recommends for most, includes server setup assistance, basic monitoring, daily backups, security updates, SSL installation service, protection against DDOS attacks, data migration assistance, CloudFlare CDN support, and compliance with PCI/DSS. You’ll also get a GUI-based cPanel control panel to manage your server.
- The Complete plan is identical to the Essential plan, but you get a complete monitoring service and hourly backups instead. This is a good option for sites who need high uptime and extra security and protection against potential data losses.
Enterprise-level users who need services above and beyond what’s offered in these plans can contact the sales team for a custom solution.
Beyond Hosting offers domain registration services, and they charge a nominal fee for registering a new domain name (though the fees are slightly higher if you’re transferring or renewing a domain name). In addition to offering domains with the usual extensions (such as .com, .org, or .net), you can get ones that are less commonly-used, such as .ninja or .website, for an additional fee.
If you’re interested in ensuring that your page is highly performant and loads as quickly as possible for your users, you might invest in a content distribution network (CDN) so that your site’s resources get cached and sent from the server closest to your users. Beyond Hosting charges for CDNs (which isn’t based solely in the US, but extends internationally) based on usage. You must pay for a minimum of 50 GB, and the cost increases with each additional 50 GB of usage during the billing month.
Beyond Hosting sells SSL certificates, which is necessary for securing your managed server. You can choose the Standard SSL Certificate, which is an inexpensive way for small and medium-sized businesses seeing limited traffic to prove their sites’ authenticity, or the Wildcard SSL certificate, which will secure the entire managed cloud and all of its URLs (including subdomains).
Help and Technical Support
Beyond Hosting prides itself on its great technical support, which is available 24/7. You can reach them via telephone or live chat, or by opening a support ticket. Calls and live chat messages get responses instantaneously, while tickets tend to get responses within 3-7 minutes (though the company claims that the average is closer to 2-3 minutes).
Beyond Hosting offers an affiliate program, where you receive a recurring 20% commission on every new customer you refer. This is very generous and quite different from most other hosts, who offer you only a one-time payout for new signups.
Pricing and Billing
Pricing for web hosting services are easily determined. If you opt for a Managed Hosting Plan or a pre-configured Managed Virtual Server plan, you’ll be billed the monthly rate to which you agreed upon signup. If you opt for a customized Managed Virtual Server Plan, your fees are determined based on the specific allocation of resources you’ve requested, as well as the support and management tier you chose. To get an idea of how much a customized Managed Virtual Server Plan might cost, you can use the provided cost calculators.
When you sign up for your plan, you can choose your billing cycle. You can pay on a monthly basis, or you can pay for one, two, or three years of service upfront. By paying upfront, you receive a discount off of your monthly fees — the more hosting time your purchase initially, the cheaper your overall plan becomes.
Unfortunately, Beyond Hosting does not offer any type of refunds or money-back guarantees. This includes SSL certificates, software licenses, domain names, and any services. The only time any type of refund is granted is if Beyond Hosting makes an error in billing.
Uptime and Downtime
On their website, Beyond Hosting promises a 99.99% machine availability and a 99.999% network availability. If they do not meet these expectations, they will credit all affected services for the entire month during which the downtime occurred.
However, their Terms of Service do not mention any type of uptime guarantee, so be sure that the terms specific to you and your account are clearly included in any contract that you agree to with Beyond Hosting.
Beyond Hosting Conclusion
Beyond Hosting is a web hosting company focused on VPS and dedicated level web hosting solutions, which are appropriate for medium- to large-sized businesses who see a fair amount of traffic or host dynamic, resource-intensive websites. The company occupies an interesting niche; host providers typically feature shared packages as their flagship offerings, but this is not the case with Beyond Hosting — they don’t even offer shared hosting plans.
All in all, Beyond Hosting offers robust solutions that come with solid support and technical assistance. If you’re in the market for an affordable VPS or dedicated system where the pricing of your package is clear, and you have the capability of purchasing only the resources you need so that you don’t overpay, Beyond Hosting might be the right fit for you.
Learn more about Beyond Hosting at our sister site WhoIsHostingThis.com where we provide expert and user reviews of all the major hosting companies.