Despite having a somewhat odd name, A Small Orange (ASO) distinguishes itself by its commitment to integrity as individuals and as a company. They promise to act with integrity even “when things are going well.” They back up this idea by offering plans that cover only what you need from a hosting company — without stuffing in higher-overhead features you don’t need.
Most companies promise a certain level of support but in ASO’s case, they demonstrated their commitment to outstanding support by hiring a CEO who came from running an entire support department at her previous company. ASO is also committed to customer service innovation by encouraging employees to invent new ways to improve the customer experience.
If you’re overwhelmed with choices at other web hosts, ASO offers a handy little tool that helps you decide which of their plans will give you exactly what you want. Their shared hosting plans start inexpensively, and they’ll give discounts to nonprofits and charities. So, whether you’re starting a personal blog, running a nonprofit, or looking for a business website, ASO is worth checking out.
About A Small Orange
A Small Orange (ASO) was founded in 2003 in Atlanta by Tim Dorr. The company’s original goal was to deliver powerful hosting backed by the sharpest team of customer service and support people possible. Douglas Hanna is the current CEO, having come from a customer service manager role at HostGator.
These lofty goals and aspirations still apply today, even though the company is much bigger, has more employees and offers a vast range of plans and options for individuals and small business owners. ASO has tens of thousands of clients scattered right around the world and continues to grow stronger and bigger with each passing year.
The ASO staff are also actively encouraged to explore new projects with the purpose of finding even more ways to improve their customer service experience. Feedback from customers is welcomed with open arms and minds because customers know what they want and, by combining all sources of feedback, the best ideas continue to be implemented.
A Small Orange features
A Small Orange has plenty of basic features such as: FTP accounts and the sub-domains, unlimited SQL databases, mail lists, POP3/IMAP mail accounts and more. ASO does backups daily and creates multiple restore points as well.
Advanced features include: Python, SSL, PHP, Perl, Ruby on Rails and a few more. cPanel is used and this is regarded as one of the best features of ASO because it has easily recognizable icons and names and is user-friendly. This means emails, files and other aspects become much simpler to use. ASO offers Softaculous, an installer that’s part of cPanel and 100 scripts can be installed with no hassles at all.
Hosting types and plans
When you order 12 months or more of any plan, you’ll get two months free as well as a dot com domain name of your choice (subject to availability). As for the types of hosting available, you can choose from: shared, virtual private server (VPS), dedicated, business or reseller hosting options. Each type has its own group of plans you can select, depending on your particular needs.
ASO offers a guarantee of 99.99% uptime, unlimited email accounts, unlimited domains (the tiny plan is the exception; you can only have one domain), 24/7/365 customer service and support, Solid State Drive (SSD) servers that provide super-fast speed equal to 15 times the average performance of other servers, and so much more.
The cost of plans for share hosting depends on which one you choose. There are large, medium, small and tiny plans that will suit most people. Naturally the bigger the plan, the more access you have to storage, bandwidth and number of domains you can use. The costs will also increase as the plans get bigger.
While some of this may be stating the obvious, it’s best to provide as much information for new customers with minimal knowledge about hosting. The harder something looks, the harder it will be to get more customers. ASO pride themselves on providing simple solutions for all your needs.
Another hosting plan is the Clementine Managed Hosting. For a small monthly cost, your site will be managed by the friendly team at ASO, where they’ll look after all security issues, patches, updates and anything else necessary to keep your site running. This is extremely useful for the non-technical customers who don’t know how to manage back end tasks.
Cloud VPS hosting
is a good choice for those who need a more powerful server. There are still different plans with a variety of speeds, storage allowance and memory, depending on your specific needs. It’s the hosting type you would want if you’re unsure whether you need a dedicated server yet.
offers eight different plans on 2 multi-CPU servers and six that are single-CPU servers. Pricing varies according to your specific needs, as with all plans and types.
Customer support and help
You may have the best product and/or service in the world but if your customer service personnel aren’t good enough, you’ll lose money, business and time.
A Small Orange provides 24/7/365 customer service to all clients.
ASO fully stands behind the quality of their support and services. If you want a refund, you get a 90 day money-back guarantee on all hosting shared plans.
If you decide you want to cancel after that time expires, you’ll get a pro-rata refund for any services you haven’t used.
If you want to create your own website, ASO can do it for you. There are different plans depending on your needs. The more you want in your site, the higher the cost. However, if you don’t have the technical skills to do it yourself, then it’s a good option.
You can become a reseller of ASO services. There are three different plans where you can create 30-100 websites in the one plan. Lots of website designers make good money by becoming resellers. You get a free dot com domain and two months worth of free hosting with every reseller plan you buy for 12 months or more.
All reseller plans are backed up daily automatically, have numerous restore points and strong passwords are used for added protection. Password-protected directories, hotlink leech protection and IP-blocking are all included.
Pros and Cons
Consider the pros and cons of a hosting company before making your final decision. So is A Small Orange any good?
» While selecting a hosting company may seem like an easy choice to make, making the right choice is actually quite hard. A significant pro of this company is that it offers a number of plans for each type of hosting. While this may sound confusing, you can always contact ASO yourself and ask questions to help you decide which type and plan will meet your current circumstances and also give you room to expand when the times come.
» A Small Orange is unlike most hosting companies in that it doesn’t offer unlimited plans that may be expensive. ASO believes that each client should only pay for whatever resources you actually need, instead of costly extras you won’t ever use.
» You get a free domain name for the first year if you choose a 12 month plan as a minimum. You also get a 90 day money-back guarantee.
» ASO offers great speeds and you can alter your speed accordingly, to help keep the company as green as possible.
» ASO is one of the few green hosting companies, striving to leave a small footprint on the earth. They have servers that save power and keep their energy output to a minimum.
» The cost of servers is a little high when compared to other hosting companies because they’re a green company, so lots of users feel they’re making a useful contribution in this way.
» ASO provides limited phone support in business hours according to the US clock. They rely more heavily on live chat and emails but will help you as quickly as possible.
As with all business decisions, do your own due diligence before making any sort of commitment to a hosting company.
A Small Orange frequently asked questions
Who Owns A Small Orange?
A Small Orange is owned by Endurance International Group (EIG), who also happens to own HostGator and Bluehost, among many other award-winning web hosting companies. A Small Orange was established in Atlanta in 2003 and has since grown to a point where it serves thousands of clients from around the world.
Where Are A Small Orange Servers Located?
A Small Orange datacenters are located at two different locations in the USA: Dallas in Texas and Dearborn in Michigan. Both datacenters are manned by highly qualified staffs that are always ready round the clock to attend to and resolve any issues relating to your web hosting.
What Makes ASO Different From Other Web Hosting Providers?
A Small Orange is an excellent web hosting service provider and they do not offer the common “unlimited plans” that many other web hosts do. This isn’t exactly a bad thing because more often than not, unlimited plans carry many terms and conditions that may not be good for your hosting needs. At A Small Orange, you’ll only need to pay for resources that you actually need and use depending on the level of your online activities.
What Are The Available A Small Orange Web Hosting Plans?
The company offers a wide range of web hosting plans to suit the hosting needs of different businesses. There are the Tiny, Medium, and Large web hosting plans, and within these plans are various levels of resources to meet your requirements. You also the options of choosing startup, small, shared, and level II cloud VPS plans.
What Are The Costs Like?
A Small Orange is one of the most affordable web hosting service providers you can find regardless of which plan you choose. Their Tiny plan starts from as low as 2.92 per month, which gives you access to 500 MB storage, 5 GB Bandwidth, 1 website, and round the clock support through both email and live support.
What Additional Services Does A Small Orange Provide?
The web host also offers managed hosting to help free up your time and remain focused on running your business. The company will install a high-performance server and manage it for you.
Do They Provide A Website Builder Tool?
Yes. Building a website may not be an easy task if you have no technical skills. But over at A Small Orange, you’ll get access to a professionally designed website builder that you can use to create a slick-looking website in no time. Unlike other service providers, this website builder does not include any of the company’s brandings and gives you access to 24/7 expert support. Furthermore, the website builder does not limit the number of pages you can create.
How Reliable Are A Small Orange Servers?
Everyone wants a fast and highly functional website and that’s why the company employs the latest technologies in all their servers and website builders. Your website will also stay up round the clock and you’ll get the added advantage of the R1Soft Bare Metal Restore (BMR) backup platform to help mitigate loss of data.
What Level Of Support Does A Small Orange Provide?
Customer support is very important when it comes to web hosting and A Small Orange has a highly dedicated team that’s always ready to address any issues you may have through email, phone, and live support.
What are the best alternatives to A Small Orange?
A Small Orange offesr plenty of good features at affordable prices, however if you are researching web hosts the best ASO alternatives are SiteGround, InMotion Hosting, Site5, A2 Hosting and Bluehost.
A Small Orange plans & prices
ASO offers a wide range of hosting solutions aimed and small business and ecommerce sites; from shared, VPS and dedicated server hosting to fully managed cloud and managed VPS hosting. Here below is an overview of their plans and current price list. For latest and most up to date prices visit ASO’s website.
|Plan name||Diskspace||Bandwidth||Monthly price|
|Tiny Shared Hosting||500 MB||5 GB||2.92|
|Small Shared Hosting||5 GB||50 GB||5.00|
|Medium Shared Hosting||15 GB||150 GB||10.00|
|Large Shared Hosting||30 GB||500 GB||20.00|
|Startup Shared Hosting||40 GB||600 GB||20.00|
|Small Business Shared Hosting||50 GB||800 GB||40.00|
|Enterprise Shared Hosting||60 GB||1,000 GB||60.00|
|#1 Cloud VPS Hosting||30 GB||500 GB||20.00|
|#2 Cloud VPS Hosting||50 GB||1 TB||30.00|
|#3 Cloud VPS Hosting||75 GB||1.5 TB||45.00|
|#4 Cloud VPS Hosting||100 GB||2 TB||60.00|
|#5 Cloud VPS Hosting||125 GB||2.5 TB||75.00|
|#6 Cloud VPS Hosting||150 GB||3 TB||90.00|
|#7 Cloud VPS Hosting||200 GB||4 TB||120.00|
|#8 Cloud VPS Hosting||250 GB||5 TB||150.00|
|Clementine Managed Hosting||30 GB SSD||1 TB||45.00|
|Clementine Plus Managed Hosting||2x128 GB SSD or 1TB HDD||5 TB||145.00|
|Starter Managed Dedicated Server||500 GB||5 TB||99.00|
|Standard Managed Dedicated Server||500 GB||5 TB||135.00|
|Professional Managed Dedicated Server||1 TB||5 TB||175.00|
|Ultimate Managed Dedicated Server||1 TB||5 TB||275.00|
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People share their opinions about companies on Twitter each and every day. We monitor tweets about A Small Orange and apply a sentiment analysis algorithm that classifies these tweets as positive or negative. Every review is from a real person opinion. We use this information and output an approval rating score, which is based on real people, positive and negative, opinions about A Small Orange on Twitter
ASmallOrange Review on Twitter
ASmallOrange vs Competitor Ratings
Jan Percival (@ScribePR)
@asmallorange In agony. Tech companies with no human/phone customer support = frustration.
Jan Percival (@ScribePR)
@asmallorange HELP! Cannot get anyone on the phone. Your "customer support ninjas" are not helpful. Please message me with a phone number.
Jan Percival (@ScribePR)
@asmallorange HELP ME. I cannot get a human being on the phone. Have an acct. issue. PLEASE message me. ("Chat" was not helpful.) Thank you
@asmallorange No problem, glad it's been resolved with a minimum of downtime.
Eileen Paton (@eichihapt)
@frontandsocial @sujanpatel @asmallorange thanks you for the e-book. Very needed,very grateful
Ben Jacobson (@osbennn)
The Ultimate Guide to Building Your Personal Brand >> https://t.co/FD9LqCmqOc via @sujanpatel & @asmallorange https://t.co/eoEvvz4NyI
@shumylaj @asmallorange this is good article ... https://t.co/1Ym6UJsZyZ
@asmallorange I'm really disappointed at the support I got from ASO.
@asmallorange My website has been down for days now because A Small Orange won't transfer my domain to my new host!
Weebly Cloud (@WeeblyCloud)
RT @asmallorange: Help us donate meals to the @CTXFoodBank! Let's #GiveBack This Holiday Season and make sure #No1isHungry #Charity #Webost…
@asmallorange Customer Support! I've tried to re-set my password MANY times. Live chat doesn't work, no CS email. How can I renew?!
@asmallorange these are definitely not the VPS prices I see on the checkout page… https://t.co/oMp4IK6roZ
Ankit Sachdeva (@IM_Ankii)
@asmallorange Just got the tablet! Thanks for the opportunity to win one of the most organized contests of all time https://t.co/FxStrymTVG
Katie Goodwin (@elerina)
I decided to give @asmallorange another try to see if it really was ruined by EIG. Yep. Sad. Was once my favorite shared host.
Sally Hetherington (@supergirlsally)
@asmallorange incorrectly debited money from my account. Managers response was not even to apologise. #notrefundedyet #ridiculous