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Our supply chain management software reviews are the result of over 40 hours of research on 110+ supply chain management software companies from across the web. These reviews and our supply chain management software guide help small businesses and startups find the best supply chain management software for their business.
ShipBob has a supply chain management software that helps e-commerce companies that don’t want to oversee warehouse management themselves. It can simplify supply chain management, anticipate and forecast demand for products to ensure there are enough items on hand. ShipBob key features include:
Order Management: Make changes to orders post-purchase, map store’s shipping options to ShipBob, and automatically share tracking information to customers.
Inventory Management: Automate and streamline the process by tracking inventory levels, orders, sales, and shipments across channels and locations
Reporting an Analytics: Provide visibility into operations and performance packed with charts to help with everything from year-end reporting, to better supply chain decision-making.
ShipBob offers a “free and fast” label in shopping ads through Google so that you allow its clients to showcase their brand’s fast shipping speeds at the point of discovery through Google searches. ShipBob prides itself in having 99.95% accuracy rate in fulfilling orders, partnering with 5,000+ E-commerce businesses, and having 99.89% Of orders ship on time within SLA.
Pros & Cons
Hand-picked items to ensure the quality of products to be drop-shipped
Numerous information and training resources for beginners
SAP is a comprehensive and flexible software that helps users map their cross-company supply chain processes. The software can be individually customized to meet users’ requirements, making it possible for them to significantly shorten processing and lead times, reduce inventory levels, and increase supply readiness. SAP’s features include:
SAP offers an inventory management feature that helps increase inventory turnover. This is made possible by ensuring users keep fewer slow-moving products in-store, while increasing the stock levels of more profitable goods. The software also has an electronic data interchange feature that allows users to transmit structured messages to different trade partners, saving time, cost, and energy.
SAP’s pricing is quote-based. They offer a free trial of the software that helps prospective customers gauge whether it will meet their business needs. It also provides web-based, SaaS, Android, and cloud deployment options.
RapidResponse is a supply chain management software that helps large companies with supply chain planning. It offers analytics capabilities that companies need to manage interconnected planning processes. The software connects people, data, and processes in a single environment to assist with operational and financial performance.
RapidResponse’s features include:
RapidResponse offers a demand planning feature that helps users meet demand at the right time with the correct product in an efficient manner. It enables users to cut costs by decreasing holding costs, inventory waste, and even obsolescence.
RapidResponse offers a free demo to prospective customers, which gives them a chance to see what the software has to offer and whether it fits their company’s needs. Since RapidResponse doesn’t have a standard price, customers have to contact the developer to get a custom quote. The vendor offers customer support online, but only during business hours.
Basware is a procurement software that allows companies to view everything being ordered, purchased, and received. It not only automates approvals and the payment process, but it also enforces control. It helps users prevent overbuying, minimize inventory costs, and negotiate rates.
Basware’s features include:
Duplicate payment alert
Basware has a reporting tool that helps users gain insight into what areas of the business are performing above expectations, performing at an acceptable level, and underperforming. Once the user identifies the areas that need more work, they can come up with new supply chain strategies that increase operational effectiveness and improve labor productivity. Basware also offers integration with other third-party platforms, allowing users to enjoy broader functionality.
Basware users pay an annual fee that starts from $100,000 per year. They also have access to a free demo they can take advantage of to help them decide if the software suits their company.
Logility is a supply chain management platform that helps businesses seize new opportunities and sense and respond to changing market dynamics. The Logility platform leverages an innovative blend of artificial intelligence and advanced analytics to automate planning, increase precision, and improve overall operating performance.
Logility’s features include:
Quality and compliance management
Supply and inventory optimization
Retail merchandise planning
The program has an inventory management feature that lets users avoid spending too much on inventory and too little on stock, which could adversely affect their business. The inventory management feature allows the user to find the perfect middle ground when it comes to inventory.
Logility offers prospective users a demo that they can use to decide if the software is right for their business. Customers must contact the vendor for pricing. They have access to customer support around the clock through a live representative as well as online during business hours.
E2open offers a unified supply chain management tool equipped with a full suite of capabilities that help businesses shape channel performance, sense demand, and plan business operations. It has a sourcing and procurement module that provides real-time supply chain process management by generating alerts for transactions that require attention.
E2open’s features include:
Sales and operations planning
The software offers an inventory management feature that allows the inventory system to flow effectively, with accurate order fulfillment, increased customer satisfaction, and better inventory planning and ordering. E2open also includes a supplier management feature that gives procurement professionals insight into how the supply chain is operating. The supplier management feature is necessary for creating a sustainable and competitive advantage.
E2open offers a free demo to prospective customers after which they have to request a price quote from the developer. Customer support is available, but only during business hours.
Shipedge is a cloud-based supply chain management software for enterprises of all sizes. The software helps manage inventory, automate fulfillment, and integrate software tools. It allows users to manage information from suppliers, shipping carriers, and consumers.
Shipedge’s features include:
The software offers an import/export management feature that ensures a smooth flow between raw materials being imported and finished products being exported by a company. It also has an inventory management feature that helps increase efficiency and productivity, while at the same time helping to reduce holding costs that can add up quickly.
Shipedge provides a demo so all prospective customers can test the software and find out if it meets their company’s needs. Customers then have to contact the vendor to get a custom quote to suit their business.
Oracle supply chain management software is an extensive collection of supply chain management applications that are flexible, innovative, and fast to address the current market needs. Oracle offers users a complete business approach that they can use to transform their supply chain process into comprehensive business planning.
Oracle’s features include:
Product lifecycle management
In-memory cost management
Oracle offers a sales and operations planning feature whose aim is to ensure customer demands are met by the production, distribution, and purchasing teams. Besides meeting customer demands, sales and operations planning keeps the process aligned with the company’s financial goals. Oracle also has an inventory management feature that ensures a company has enough inventory to meet the demand.
Prospective Oracle users have a chance to test the software for 30 days before they commit to making payments for it. Pricing is not listed on the company’s website, so customers have to contact the vendor for a custom quote.
Epicor Software Corporation is a cloud-based solution that allows businesses to streamline their dynamic supply chain. It’s suited for companies in a broad range of industries. Epicor Software Corporation is a fully integrated solution for business development, combining the best supply chain capabilities into one comprehensive solution.
The software’s core features include:
Planning and scheduling
Epicor Software Corporation offers Windows, web-based, cloud, SaaS, iOS, and Android deployment options, which provides the customer with excellent flexibility. The software also has a sales and operations planning feature, which gives the user greater visibility of the demand and supply needs across the company, as well as better inventory management, increased accuracy in budget forecasting, and an improved product life cycle management process.
Epicor doesn’t offer a trial period to give prospects the opportunity to sample the product and determine if it’s ideal for their business operations. Pricing isn’t listed either, and interested customers have to request a custom quote from the developer. Epicor offers online customer support during business hours and through a live representative available 24/7.
Infor Global Solutions is a supply chain planning software for production planning and scheduling. Users are able to synchronize their supply chain to make real-time, data-driven decisions about their business.
Infor Global Solutions’ features include:
Integrated business planning
The inventory management feature on Infor Global Solutions ensures the business strikes a balance to avoid a situation where they invest in more inventory than they can sell, creating a deficit in the budget. Infor Global Solutions also includes a supplier management feature that allows the user to gauge how each of their suppliers performs in terms of quality delivered.
Infor Global Solutions offers a quote-based plan where users have to contact the developer to learn about packages and pricing, and it doesn’t offer a free trial period or a demo to help prospective customers gain a deeper understanding of the software and what it has to offer for their business.
Descartes Systems Group is a cloud-based software that focuses on productivity, performance, and security of logistics-intensive businesses. The software allows users to automate the management of inventory, the delivery of goods, and the monitoring of logistics providers. Automating messages minimizes the chances of errors.
Descartes Systems Group’s features and functions let you:
Allocate and execute shipments
Rate, audit, and pay transportation invoices
Schedule, track, and measure delivery resources
Descartes Systems Group offers a reporting tool that lets the user build custom reports using any data field. Customizable reporting allows the user to analyze the data on their terms. The software also offers an electronic data interchange tool that facilitates the fast and safe sending and receiving of documents concerning different commercial transactions.
New users have a chance to test out the software by using the demo, after which they can request a custom quote from the company. Customer support is offered during business hours and also through a live representative available around the clock.
HighJump is a supply chain management software used globally to streamline inventory and information flow from suppliers to store shelves. HighJump facilitates both inbound and outbound processes. It comes with out-of-the-box functionality that helps businesses customize the software to meet their unique needs.
HighJump’s salient features include:
The inventory management feature offered by HighJump ensures the system can accurately forecast how much inventory is needed based on the company’s sales activities. The forecast ensures consistent customer satisfaction and at the same time minimizes waste. HighJump also has a shipping management feature that helps the user stay on top of shipping, fulfillment, and returns of raw materials and finished goods.
HighJump lacks a free trial or demo for new clients to test if the software can help their enterprise. For clients who wish to purchase HighJump, pricing is only available via a custom quote from the vendor. HighJump customer support is offered through email and by phone.
Coupa Software is a cloud-based spend optimization software that provides a dedicated cloud procurement application, which enables users to launch the solution rapidly and realize significant savings fast. Coupa’s flexibility and configurability help the procurement department partner with the business to drive greater value.
Coupa Software’s features include:
Strategic sourcing optimization
Contingent workforce management
One of the key features offered by Coupa Software is a demand planning tool that allows for the prediction of demand for products, helping the user strike a balance between sufficient inventory levels to meet customer demands without holding surplus. The electronic data interchange tool on Coupa Software facilitates the computer-to-computer exchange of data, reducing lead time and eliminating errors.
New users can sign up for a live demo before requesting a quote from the vendor. Customer support is provided online by a live representative available 24/7, and also during business hours.
Manhattan Associates is a platform designed for global businesses that want to create enduring market advantages by leveraging on their supply chains. The software can successfully manage accelerating and fluctuating market demands and help users master the increasing complexity and volatility of supply chains.
Manhattan Associates’ features include:
The software has a reporting tool that gives the user full visibility of the company’s health and performance. Reports’ on-demand forecasts show which items are popular with demand that’s expected to go up. Manhattan Associates also has a supplier management feature that allows users to keep tabs on each supplier’s performance.
Manhattan Associates offers prospective customers a demo to see the software’s capabilities. Customers who wish to buy the software have to contact the developers for a quote. The company’s customer support is offered online through a live representative.
How We Chose the Best Supply Chain Management Software
The term supply chain management is wide-reaching and includes many separate processes, such as sourcing, procurement, inventory management, logistics, and forecasting. Even though supply chain management is a complex concept with many critical functions, it can be readily managed through an innovative supply chain management software.
Choosing supply chain management software is an essential part of ensuring the supply chain has the flow that you need it to have. In every industry, the supply chain is the backbone that when optimized can significantly boost company growth. A reliable supply chain management software helps automate much of the management work, increasing reliability and enhancing workflow.
Many companies offer a range of supply chain management software, but do they all deliver on the features and functionality they promise? It can be hard to tell as a new buyer, and that's why we found and compiled for you the best supply chain management software of 2020.
We came up with a list of the top supply chain management software programs based on three primary criteria used by most companies: supply chain management features, integrations, and reporting tools.
Supply Chain Management Features
We recommend software that gives the user everything they need for supply chain management, including features for electronic data interchange, demand planning, supplier management, inventory management, and shipping management.
The best software will have pre-built integrations for ERP systems and other tools that are often used together with supply chain management software.
Detailed reports help the user measure the performance of their supply chain. After the software collects information, the reporting tools will tell the user the most effective way to move forward.
What Is Supply Chain Management Software?
Supply chain management software provides tools or modules for executing supply chain transactions, managing supplier relationships, and controlling associated business processes. The software applications provide real-time analytical systems that manage the flow of products and information throughout the supply chain network.
Supply chain management software manages transactions, the flow of data, supplier relationships, and any other related activities. The software operates under supply chain principles, which is a critical area in any business. It may be involved in all processes, from the product development phase to logistics, and even tap into other activities such as warehousing, transportation, and inventory management.
The software may be involved in other functions, such as the processing of customer requirements, shipping, and sourcing, that were traditionally managed by teams working in various departments. When separate teams manage these activities, it causes difficulties and confusion in overall supply chain management. The software seeks to solve this problem by incorporating the various functions into one system, so that they’re controlled and managed from a single point.
Benefits of Supply Chain Management Software
Today’s global marketplace is growing more complex by the day, increasing the need for software that can manage supply chains. Using supply chain management software can help businesses fine-tune their operations and become more efficient and earn a competitive advantage in their industry. These are some benefits of using supply chain management software:
Better collaboration: Information flow is a significant challenge for many companies, especially those that lack communication automation tools, and this could lead to significant lost sales opportunities. Having an integrated supply chain software in place removes bottlenecks and allows for the seamless sharing of information. It provides a big-picture view of the supply chain from end to end.
Higher efficiency rate: Companies with real-time data on the availability of raw materials and manufacturing delays can implement backup plans, preventing further delays. Without real-time data, companies don’t have the time to initiate such plans, resulting in issues like late shipments. Implementing smart software increases efficiency and helps enhance productivity.
Reduced overhead costs: The bottom line for any business is to make a profit, which only works if costs are kept low. Supply chain management software offers more accurate demand predictions that reduce overhead costs associated with slow-moving inventory. The software also helps identify unnecessary spending, which lets users achieve leaner operations.
Improved risk mitigation: Analyzing the big picture of supply chain data can reveal potential risks, enabling companies to put backup plans in place to readily respond to unexpected circumstances.
Must-Have Features of Supply Chain Management Software
When looking for the best supply chain management software, it’s crucial to know the most important features you need to avoid making the wrong choice. The software can come with varying features and capabilities, but there are a few must-have features for any supply chain management software. They include:
Order management: This should be top priority for an operations manager. The more efficient it is, the fewer the challenges encountered. Having centralized order management capabilities offers more flexibility and guarantees that the solution is capable of meeting unique requirements.
Inventory management: One of the most essential aspects of supply chain management software is optimizing inventory management. It helps ensure a business is always ready to top up materials when they’re required. Real-time inventory management tools allow companies to make informed decisions, guaranteeing the proper flow of goods.
Reporting: Data forms a significant part of any business, as it enables users to analyze performance and evaluate processes. Reporting tools offer supply chain operators a chance to synthesize existing data and make necessary adjustments to optimize operations.
Supplier management: The right supplier management tools smooth the supply chain process. They allow suppliers, employees, and customers to collaborate from different locations in real time. This ensures that all key players can offer their input to solve problems as they occur.
The Cost of Supply Chain Management Software
The cost of supply chain management software varies between vendors, depending on the pricing model and the features included. It’s important to know the features required by your business to avoid paying a high price for complicated software with broad features that you don’t need, or paying for software without all the necessary features.
Typically, you can expect to pay between $30 and $9,000 per month for supply chain management software. However, most vendors don’t offer one-size-fits-all solutions, and their packages are quote-based. You have to call them and explain your business needs so they can tailor a package that includes the necessary features at an affordable price. Most software vendors on our list use this pricing model. The number of users can also determine the price you’re likely to pay for the software.
Supply chain management software represents a significant investment, and you should do adequate research on the available offerings before settling on a particular one. You can start by sampling various software using vendors’ free trial offerings.