How We Chose the Best Shipment Tracking Software
With so many shipment tracking software options on the market, choosing one that satisfies your professional goals can become a cumbersome task. We researched a variety of software platforms before recommending the selection of five we consider the best shipment tracking software of 2021. We based our decision on shipment tracking features, integrations, and reports.
Shipment Tracking Features
Our software recommendations are based in part on the many useful shipping tracking features the software platform provides, including alerts and notifications, status tracking, and delivery records. We also evaluated automation for streamlining the e-commerce shipping experience. Considerations included the ability to perform shipping rate comparisons to select the most efficient and cost-effective method.
The best tracking software provides pre-built integrations for CRM and ERP systems, allowing companies to manage and analyze their interactions with customers and day-to-day business activities. Shipment tracking software integrations should include a variety of tools that are frequently bundled together to automate and reduce costs.
Businesses need to make informed decisions based on the data provided. Including detailed reports with a shipment tracking software platform allows users to assess and improve their shipping processes. Reports should identify inefficiencies and provide cost-saving opportunities. It's also imperative to resolve customer queries quickly and analyze carrier rate and delivery performance.