The Best Scheduling Software of 2020

Our scheduling software reviews are the result of over 40 hours of research on 60+ scheduling software companies from across the web. These reviews and our scheduling software guide help small businesses and startups find the best scheduling software for their business.

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How We Chose the Best Scheduling Software

Scheduling software lets business owners and/or managers automate scheduling to manage their time more efficiently. Businesses can create and maintain employee schedules, schedule appointments with clients, schedule and assign tasks, or book time for rooms, equipment or other resources.

The right scheduling software often depends on the size and type of business, but there are other factors to consider. We evaluated scheduling software based on what’s most important — its scheduling features, whether or not it offers mobile access, and its reporting and analytics tools.

Scheduling Features

A business’ need for scheduling software varies depending on its industry. We evaluated a range of scheduling software to ensure valuable features like appointment booking, employee scheduling, group scheduling and facility booking were all represented. Additional features like automated scheduling, employee/client communication, automated alerts and real-time calendar syncing were other important scheduling features we compared.

Mobile Access

Mobile access allows users to check and update schedules from anywhere, making it easy to confirm scheduled hours and make any necessary changes. Other features often available with mobile apps are alerts when schedule changes occur and the ability to submit schedule, sick leave or vacation requests. Some mobile apps will even allow employees to clock in and out. We looked for scheduling software with mobile apps and scheduling/booking portals that make viewing current schedules and updating availability simple.

Reporting & Analytics

It’s important that scheduling software have reporting features that help managers track team performance and resource utilization. This offers key insights into scheduling issues like overtime, no-shows, and the underutilization of resources. We evaluated scheduling software for their ability to assess workforce productivity and deliver intuitive reports and analytics to help better manage a business’ workforce.

The 19 Best Scheduling Software of 2020

CompanyPriceFree Trial/DemoMore
10to8Free Version Available $9.60-$40/month31 Day Trial;
Free Demo
Visit 10to8
7shiftsFree Version Available
$17.99-$69.99/month
60 Day Trial;
Free Demo
Visit 7shifts
BookafyFree Version Available
$7-$11/month
7 Day Trial;
Free Demo
Visit Bookafy
BranchCustom QuoteFree DemoVisit Branch
Cirrus Insight$27-$72/month/user14 Day Trial;
Free Demo
Visit Cirrus Insight
Demodesk$23-$69/month/user7 Day Trial;
Free Demo
Visit Demodesk
Doodle$4.49-$30/month14 Day TrialVisit Doodle
EngageBayFree Version Available
$7.79-$29.99/month
Free DemoVisit EngageBay
GantticFree Version Available
$25-$599/month
14 Day Trial;
Free Demo
Visit Ganttic
QDataHubCustom QuoteNoneVisit QDataHub
SensrTrxCustom QuoteFree DemoVisit SensrTrx
SetmoreFree Version Available
$25/month
30 Day TrialVisit Setmore
SuperSaaSFree Version Available
$8-46/month
Free DemoVisit SuperSaaS
ThryvCustom QuoteFree DemoVisit Thryv
TimeTrade$6.50-$29/monthFree DemoVisit TimeTrade
TSheets$8-$10/month14 Day TrialVisit TSheets
When I WorkFree Version Available
$2-$2.50/month
Free DemoVisit When I Work
WrikeFree Version Available
$9.80-24.50/month
14 Day TrialVisit Wrike
YouCanBook.Me$10/month14 Day TrialVisit YouCanBook.Me

10to8

10to8
10to8 is a cloud-based appointment scheduling solution for small to large businesses in all industries. Businesses can use it to book virtual client appointments or schedule internal employee meetings. Clients can schedule, cancel and reschedule appointments online, and all appointments are automatically synced with the user’s calendars to prevent double bookings. 10to8 eliminates miscommunications and no-shows with automatic confirmations and reminders and two-way chat messaging. Key features include:

  • 24/7 Appointment Booking
  • Online Booking Platform
  • Live Two-Way Calendar Sync
  • SMS and Email Reminders
  • Two-Way Chat
  • Room Booking
  • Online Payments
  • Custom Reporting that Match Workflows
  • Time Zone and Language Management

10to8 has over 1,500 app integrations, including native integrations with Zoom and Salesforce and two-way sync with most calendar apps. It delivers GDPR compliant scheduling software and email and in-app customer support. 10to8 has a free forever plan plus three paid plans and customizable enterprise or bespoke plans with discounts for paying annually.

PriceFree Trial/DemoFeatures
Free Forever Plan: $0
Basic: $9.60/month
Grow: $20/month
Bigger Business: $40/month
Enterprise: Custom quote
31 Day Trial
Free Demo
>Deployment: Web-Based, Cloud, SaaS, iPhone/iPad, Android
>Support & Training: Online Chat
>Types of Scheduling: Group, Automated, Appointment, Employee
>More features at 10to8

Pros & Cons of 10to8 Scheduling Software
10to8 allows clients to book their own appointments with individuals and companies for various services and events. It offers a 31-day free trial, including premium features on all regular plans and free demos on enterprise or bespoke plans. This scheduling software is intended for booking appointments not large-scale employee schedules.

ProsCons
>31-day trial and free demo offered>Primarily for event scheduling
>Low cost
>Self-booking capabilities

What Customers Are Saying
“We use it to set up tours of the center and to set up interviews. I don’t have time to make appointments by phone so this works great! It reminds them and me that I have an appointment,” one customer said. Customers also like the simple, intuitive interface and two-way communication.

7shifts

7shifts
7shifts is an online employee scheduling software system designed for restaurant shift workers. Employees can check upcoming shifts, input schedule availability and time-off requests and pickup and trade shifts using a free mobile app. Managers can create and assign shifts to prepare schedules weeks or months in advance, deny or approve time off and shift trade requests and track critical sales and labor metrics. It manages every aspect of staff scheduling, including:

  • Keeping Managers In Sync
  • Optimizing Labor Spend
  • Staying Labor Compliant
  • Managing Mandatory Breaks
  • Making Team-Wide Announcements
  • Evaluating Labor Performance
  • Identifying Top Performers
  • Automating Shift Feedback from Staff
  • Simplifying Time and Attendance
  • Streamlining Payroll

7shifts keeps everyone connected through one-on-one and group chats and integrates with POS and payroll systems to keep employee data in sync. It offers a free plan that includes simple scheduling for one location with 10 employees and four paid plans for restaurants of varying sizes.

PriceFree Trial/DemoFeatures
Comp: $0
Appetizer: $17.99/month/location
Entree: $39.99/month/location
The Works: $69.99/month/location
60 Day Trial
Free Demo
>Deployment: Web-Based, Cloud, SaaS, iPhone/iPad, Android
>Support & Training: Online Chat 24/7 (Live Rep)
>Types of Scheduling: Group, Automated, Employee
>More features at 7shifts

Pros & Cons of 7shifts Scheduling Software
7shifts handles every aspect of scheduling for shift workers with a free mobile app for employees. However, it’s promoted strictly for the restaurant industry, leaving out all other industries. It offers a 60-day trial, which is much longer than most and has multiple pricing plans for various sized establishments.

ProsCons
>60-day trial and demo offered>Primarily for restaurant shift scheduling
>24/7 live online chat available
>Multiple pricing plans available

What Customers Are Saying
Customers comment on 7shifts ease of use and built-in tools that streamline scheduling. One customer said it’s “made scheduling easier on us and our staff. We have 50+ employees at our restaurant … everything you need to know about each individual’s availability and time off is at your fingertips.”

Bookafy

Bookafy
Bookafy is an appointment scheduling software solution that lets individuals automate their business through an online booking page and mobile appointment scheduling. Display availability with custom schedules for staff within the booking app. Set starting times with buffer times before and/or after booked appointments and send up to two email and text reminders for each scheduled appointment. Bookafy can also collect payments during bookings through integrations with Authorize.net and Stripe. Users receive automated confirmation emails after each booking, which syncs to calendars. Other key features include:

  • One-Way and Two-Way Calendar Sync
  • Video Conferencing
  • One-on-One Booking
  • Group Event Booking
  • Group & Class Scheduling
  • Round Robin Scheduling
  • One-Off Appointments
  • Recurring Appointments
  • Automated Meeting Setups
  • Review Requests
  • Room Booking Management
  • Facility Scheduling
  • Resource Scheduling

Bookafy offers Pro and Pro+ accounts starting at $7 per month per use with free software setup. It offers 24/7 customer support through phone and shared screen video calls.

PriceFree Trial/DemoFeatures
Free Version Available
Pro: $7/month
Pro+: $11/month
Enterprise: Custom quote
7 Day Trial
Free Demo
>Deployment: Web-Based, Cloud, SaaS, iPhone/iPad, Android
>Support & Training: 24/7 (Live Rep)
>Types of Scheduling: Group, Automated, Appointment, Employee, Facility
>More features at Bookafy

Pros & Cons of Bookafy Scheduling Software
At $7 per user, Bookafy is one of the lowest cost options on the list, but it offers a robust online scheduling tool that’s ideal for businesses who need to schedule individual or group appointments. While it lets users input staff availability, it doesn’t create large staff schedules for shift work.

ProsCons
>Low cost>Doesn’t create large staff shift schedules
>7-day trial and free demo offered
>24/7 customer support

What Customers Are Saying
Bookafy customers like that clients can book appointments online, receive automated reminders and make payments. One customer said, “SMS reminders to customers is amazing. I love that the customers get an email confirmation with the appointment attachment that saves to their personal calendar. I love the google calendar sync.”

Branch

Branch
Branch is a cloud-based employee scheduling and attendance tracking software solution designed for any business that manages multiple employee shifts. Managers can view schedules, assign tasks and communicate with employees with real time and future visibility on workforce availability to help manage resources and workflows. Employees can also track schedules through a mobile self-service app and receive notifications of schedule changes and submit time off requests. Other key tasks include:

Scheduling

  • Automated Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Resource Scheduling
  • Reporting and Analytics

Attendance Tracking

  • Calendar Management
  • FMLA Tracking
  • Time Tracking
  • Overtime Calculation
  • Self-Service Portal
  • Reporting and Analytics

Employee Perks

  • Automated Scheduling
  • Online Time Clock
  • Shift Swapping
  • Schedule Distribution

Workforce Management

  • Time and Attendance Management
  • Budgeting and Forecasting
  • Labor Forecasting
  • Skills Tracking
  • Employee Lifecycle Management
  • Variable Workforce Management

Other Branch features include geo-fenced location tracking, paycheck advances and time clock corrections. Branch integrates with various third-party applications, including Zapier and Salesforce.

PriceFree Trial/DemoFeatures
Custom QuoteFree Demo>Deployment: Web-Based, Cloud, SaaS, iPhone/iPad, Android
>Support & Training: Online Chat 24/7 (Live Rep)
>Types of Scheduling: Group, Automated, Employee, Facility
>More features at Branch

Pros & Cons of Branch Scheduling Software
Branch’s mobile app makes it convenient for employees to check their schedules and request time off or shift swaps. It only handles shift scheduling, so businesses must look elsewhere to client or event scheduling. Branch doesn’t provide pricing information to compare affordability before requesting a free demo.

ProsCons
>Free demo>Unknown pricing
>Mobile app>No client or event scheduling capabilities
>24/7 customer support

What Customers Are Saying
Customers praise Branch for reducing employee tardiness with shift reminders and increased communication. One customer said, “I like the scheduler and the ability to share these things with staff easily. I love the shift swap so that I don’t always need to be the one looking to replace someone’s shift.”

Cirrus Insight

Cirrus-Insight
Cirrus Insight lets users track emails, schedule meetings and set follow-ups and is meant to be integrated with Salesforce and synchronized with Gmail or Outlook. Primarily used by salespeople, the scheduling part of this tool helps them book meetings with a single email. Salespeople publish and share a branded scheduling page that lists their availability with their customers. Their customers book the meeting date and time of their choice and the meeting is set. Other key features include:

  • Calendar Sync: Captures the scheduled meeting in Outlook or Google Calendar and in Salesforce
  • Follow-Up Reminders: Schedules notification reminders to follow up on a sales call
  • Email Scheduling: Schedules emails to go out at a specific time and date with the apps “Send Later” feature

Cirrus Insight also supports synchronizations between Chrome, Office 365, Firefox, iPhone, iPad and Android platforms. It has a monthly subscription with support provided through an online help desk.

PriceFree Trial/DemoFeatures
Starter: $27/month/user (Gmail & Outlook)
Closer: $45/month/user (Gmail & Outlook)
Rainmaker: $72/month/user (Gmail only)
14 Day Trial
Free Demo
>Deployment: Windows Install, Web-Based, Cloud, SaaS, iPhone/iPad, Android
>Support & Training: Online Chat
>More features at Cirrus Insight

Pros & Cons of Cirrus Insight Scheduling Software
Cirrus Insight provides a convenient way for salespeople to book meetings, but it’s primarily an email tracking program with limited scheduling abilities. It fully integrates with Salesforce to tie emails to sales campaigns. Primary features drive up the cost, making it an expensive option for someone only wanting scheduling assistance.

ProsCons
>14-day trial and demo offered>Limited scheduling abilities
>Provides online chat support>Primarily for salespeople
>Fully integrates with Salesforce>High cost

What Customers Are Saying
“Cirrus is the best integration between Gmail and Salesforce that I have found – bar none. If that is what you need more than anything – then this product will fit that perfectly,” said one customer. Customers also like the follow-up reminder and branded scheduling pages.

Demodesk

Demodesk
Demodesk is a web-based tool that allows businesses to assist customers in real time while automating meeting scheduling and CRM logging. It operates on any browser and device and has dynamic meeting templates to automatically create and send calendar invites with full meeting details. Businesses can customize invites using dynamic fields linked to their CRM program, and their customers can book meetings online using a custom scheduling page shared through an email or embedded in the company’s website.

Demodesk reduces no-shows by sending out automated reminders leading up to every meeting to make sure everyone attends. It also tracks meetings in the company’s CRM and automatically creates new contacts or updates Salesforce fields as meetings are booked. Other key features include:

  • Personal and Team Scheduling Pages
  • Automated Invites and Reminders
  • Round Robin Team Assignments
  • Meeting Handover
  • Calendar and CRM Integrations
  • Rule-Based Reminders
  • Custom Availabilities
  • Schedule for Colleagues
  • Meeting Analytics
  • Custom Branding
PriceFree Trial/DemoFeatures
Basic: $23/month/user
Pro: $45/month/user
Business: $69/month/user
7 Day Trial
Free Demo
>Deployment: Web-Based, Cloud, SaaS
>Support & Training: Online Chat
>More features at Demodesk

Pros & Cons of Demodesk Scheduling Software
Demodesk is on the higher end of the price spectrum because it’s primarily designed to act as a video conferencing tool with limited scheduling functions built in. However, it automates the scheduling process by automatically sending out invites, booking meetings to the calendar and sending out meeting reminders.

ProsCons
>7-day trial and demo offered>High cost
>Video conferencing included>Limited scheduling capabilities
>Automatically sends out meeting reminders

What Customers Are Saying
Customers remark on Demodesk’s ease of use for both staff and customers and how it conveniently keeps everything on one platform. “Demodesk allows me to have a full overview of all meetings in my company, which leads will hold these meetings and who the assigned people are,” said one customer.

Doodle

Doodle
Doodle makes scheduling and organizing meetings simple and quick with its online Bookable Calendar to manage all appointment bookings in one spot. Users create a calendar link that lets anyone book one-on-one appointments based on set availability and time rules. Set appointments automatically sync to preferred calendar platforms to avoid conflicting bookings.

Doodle also schedules group meetings by letting you send out proposed meeting times to see when everyone is free to attend. Doodle auto-identifies guest time zones, so there’s no confusion. Simplify updates by broadcasting updates to guests from the Doodle dashboard. Other key features include:

  • First Come, First Served Time Blocks
  • Direct Plug-Ins with Zoom and Slack
  • Track Meeting Invitations
  • Automatic Reminders
  • Custom Logos and Branding
  • Personalized Scheduling URL
  • Zapier Integration

Doodle interface lets individuals manage all their scheduling needs in one spot. Users can create multiple calendars, and all of them are synced into one.

PriceFree Trial/DemoFeatures
Starter: $4.49/month/user
Pro: $5.99/month/user
Team: $30/month/5 users
Enterprise: Custom quote
14 Day Trial>Deployment: Web-Based, Cloud, SaaS, iPhone/iPad, Android
>Support & Training: Online Chat
>Types of Scheduling: Group, Automated, Appointment, Employee
>More features at Doodle

Pros & Cons of Doodle Scheduling Software
At $49 per year, Doodle is one of the lowest priced per user software solutions on the list. Doodle also offers a 14-day free trial to test it out first. However, it only schedules appointments, so businesses looking for software to create elaborate work shift schedules must look elsewhere.

ProsCons
>Low cost>Only schedules appointments
>14-day trial

What Customers Are Saying
Customers frequently praise Doodle’s user-friendly interface and its ability to make scheduling group meetings so much easier. “Anytime more than two people are trying to arrange a meeting, Doodle is essential – especially when the meeting extends across time zones,” one customer said.

EngageBay

EngageBay
EngageBay is an all-in-one CRM and marketing automation platform with an online appointment scheduler that lets marketing leads make their own appointments. Users can add buffer times before and/or after appointment and set daily appointment limits. Appointments automatically sync with popular calendar platforms to prevent double bookings. Other key features include:

  • Automated Emails: Confirm appointments, send out reminders and follow-up on appointments with emails deployed automatically.
  • Group Scheduling: Create group appointment links to let prospects schedule appointments with several people within a team.
  • Customer Information Gathering: Set up form fields to automatically gather customer information and create contacts for new prospects.
  • Enhanced Cross-Device Mobility: EngageBay’s mobile app checks availability and schedules customer appointments from mobile devices.
  • Display Scheduler Anywhere: Copy and paste pre-written code to embed scheduler on any website or social media platform.
PriceFree Trial/DemoFeatures
Free Version Available
Basic: $7.79/month/user
Growth: $14.99/month/user
Pro: $29.99/month/user
Free Demo>Deployment: Web-Based, Cloud, SaaS
>Support & Training: Online Chat
>Types of Scheduling: Group, Automated, Appointment
>More features at EngageBay

Pros & Cons of EngageBay Scheduling Software
EngageBay leans towards the higher end of the pricing spectrum, but it comes with numerous other features besides scheduling. Although it doesn’t offer a free trial, it does offer free demos. EngageBay also has a free version of its all-in-one platform, but this version comes with limited features.

ProsCons
>Free version available>May be too expensive for smaller companies

What Customers Are Saying
“[We] use EngageBay for most things that include a sales pipeline, CRM, Appointment scheduling, and task management. It is amazing that one app can truly do as much as this application can do,” one customer said. Customers also brag on EngageBay’s helpful customer support via online chat.

Ganttic

Ganttic
Ganttic is an online platform for resource planning, scheduling and management that schedules projects, equipment, facilities and people. Users simply drag and drop tasks to create schedules, which can be customized using a flexible interface. Ganttic provides a visual overview to see who is doing what, when and where and what is being used where, when and by whom in real time.

Ganttic syncs all schedules with Google Calendar and MS Outlook, and for scheduling on-the-go, mobile apps are available for iOS and Android devices. The software can track milestones and capacity utilization. Users can create unlimited customized reports from any data or information.

A free version of Ganttic is available with a limit of 10 resources. Not to be confused with “users,” a resource is anyone or anything that needs to be planned for a project to succeed. Ganttic allows for unlimited users, so anyone from your team can access it, regardless of how many resources you have filled. Paid packages start at $25 per month with a limit of 20 resources and go up to $599 per month with a maximum of 1,000 resources.

PriceFree Trial/DemoFeatures
Free: $0/month for up to 10 resources
Pro 20: $25/month for up to 20 resources
Pro 50: $59/month for up to 50 resources
Pro 150: $149/month for up to 150 resources
Pro 250: $229/month for up to 250 resources
Pro 500: $379/month for up to 500 resources
Pro 1000: $599/month for up to 1000 resources
14 Day Trial
Free Demo
>Deployment: Web-Based, Cloud, SaaS, iPhone/iPad, Android
>Support & Training: Online Chat
>Types of Scheduling: Group, Employee, Facility
>More features at Ganttic

Pros & Cons of Ganttic Scheduling Software
Ganttic effectively schedules every resource required to complete specific projects, including people, equipment and facilities. It only schedules employees for task times, so it doesn’t create schedules by shifts. Ganttic offers a free version, but the extremely limited number of resources allowed makes it suitable for small companies.

ProsCons
>14-day trial and demo offered>Doesn’t schedule employees in shifts
>Schedules all resources needed for projects>Free version has very limited resources

What Customers Are Saying
Customers commend Ganttic for its ease of use, including easily adding resources, filters and new users, and the amount of time it saves on projects. “Ganttic allows me to manage an ever-changing schedule while automatically communicating the details of projects with technicians in the field,” said one customer.

QDataHub

QDataHub
QDataHub’s Q.Shop employee scheduler is ideal for manufacturing repair and overhaul service providers and make-to-order manufacturing shops. Q.Shop helps companies schedule machinery, equipment, work centers and employees for complex, labor-intensive operations to create a master production schedule based on individual needs. Users can also regenerate scheduling calendars and make adjustments any time factors change within normal operations. Key features include:

  • Job Scheduler: Schedule jobs, monitor delivery times during production and assess deadlines and delivery dates for new jobs.
  • Employee Scheduler: Schedule employees according to their specific shift patterns and skills sets to increase productivity and reduce idle time.
  • Maintenance Scheduler: Schedule equipment maintenance routines without hindering production flow to optimize equipment usage, ensure long-term performance and minimize maintenance costs and downtime.
  • Management Reports: Detailed reports provide solid insight to managers and help them make trend predictions and the best decisions to support production.
PriceFree Trial/DemoFeatures
Custom QuoteNone>Deployment: Windows Install, Mac Install, Web-Based, Cloud, SaaS
>Support & Training: 24/7 (Live Rep)
>More features at QDataHub

Pros & Cons of QDataHub Scheduling Software
Q.Shop delivers the tools to create comprehensive schedules in a complex industry with 24/7 support provided by live representation. Without pricing information or the availability of a free trial, it’s difficult to determine affordability and functionality.

ProsCons
>Provides comprehensive scheduling for complex industry>Unknown pricing
>24/7 support by live representatives>Free trial or demo not provided

What Customers Are Saying
“With more than 200 employee per day and 10000s of check points to be measured and validated during our complex production, we needed a fast and easy to use tools. Qshop interactive software provided such,” said one customer. Q.Shop customers also praise its ease of use and stability.

SensrTrx

SensrTrx
SensrTrx is a manufacturing analytics platform that supports a wide range of manufacturing operations and is designed to collect and display actionable data from the shop floor. One part of the platform is the schedule and work management module, which tracks how close production is compared to the schedule in real time.

SensrTrx users create a production schedule for the floor by importing data from an ERP or a spreadsheet or manually inputting data. Based on imported data, the business assigns work based on production needs, designates the line or machine to be used and sets a schedule. Workers use work queues that show all upcoming work for a specific day or shift, marks the job as complete when finished and moves on to the next job. Operators track the schedule throughout the day to determine whether production is ahead, on target or behind schedule.

PriceFree Trial/DemoFeatures
Custom QuoteRequest a Demo>Deployment: Windows Install, Mac Install, Web-Based, Cloud, SaaS
>Support & Training: 24/7 (Live Rep)
>More features at SensrTrx

Pros & Cons of SensrTrx Scheduling Software
SensrTrx offers 24/7 customer support and training to help businesses get their software set up and running exactly the way they need it for their operation. It doesn’t provide a free trial, but it does offer free demos. SensrTrx has four pricing plans available, but prices weren’t provided.

ProsCons
>Demo offered>Pricing not provided
>24/7 customer support and training from live representatives>No free trial

What Customers Are Saying
Customers frequently commend the ongoing customer support provided by SensrTrx, especially those who found the initial setup challenging. “The rep is very clever, resourceful, and determined to find solutions to every challenge posed to him, all with a great and easy to work with attitude,” said one customer.

Setmore

setmore
Setmore is an online appointment scheduling software that lets businesses of different sizes automate bookings and payments. Start with one to four calendars, book appointments with clients online, use Square integration to get paid and send automated alerts to prevent no-shows with the forever free basic plan. Paid plans offer even more features that help businesses grow by keeping appointment slots filled. Other key features include:

  • 24/7 Online Scheduling
  • Online Calendar
  • Website Plugin
  • Drag and Drop Rescheduling
  • Recurring Appointments
  • Off-Hours Booking
  • Automatic Email Alerts for New/Rescheduled Appointments
  • Automatic Email Appointment Confirmation Notifications
  • Automatic Text Reminders
  • Two-Way Calendar Sync
  • Custom Branding
  • Class Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-Time Scheduling
  • Resource Scheduling

Customize Booking Page lists the business’ staff, services, availability and contact info. Sync appointments to the mobile app for iOS or Android and book on the go. Setmore integrations let businesses combine it with favored social media sites and productivity software.

PriceFree Trial/DemoFeatures
Setmore: Free for up to 4 users
Premium: $25/month for up to 20 users
Live Booking: Custom quote
30 Day Trial>Deployment: Windows Install, Mac Install, Web-Based, Cloud, SaaS, iPhone/iPad, Android
>Support & Training: Online Chat
>Types of Scheduling: Group, Automated, Appointment
>More features at Setmore

Pros & Cons of Setmore Scheduling Software
Setmore offers a 30-day free trial to see how the software works before signing up. It also offers a free version with basic features, but it does limit the number of staff logins and calendars. Paid plans offer advanced features, but the price is one of the highest on the list.

ProsCons
>30-day trial>Higher price
>Free plan available>Only books appointments

What Customers Are Saying
Customers recommend Setmore for its ease of use, great customer service and how much easier it makes booking appointments. One customer said that their “customers find it easy to use, it gives them the confidence that they are dealing with a company that is on the ball.”

SuperSaaS

SuperSaaS
SuperSaas is an online reservation scheduling software that lets individuals and businesses create their own booking systems. It allows users to set up the layout to match their websites’ style for consistent branding and show their schedules by day, week or month or in a list format, depending on their booking needs. Other key features include:

  • Email and SMS Notifications: Reduce no-shows with customized email confirmation and SMS reminders or follow-up emails to ensure no one forgets a booking.
  • Waiting Lists: Maximize utilization with automatic or manual waiting list placement and notifications.
  • Online Payment Options: Set pricing rules, promotions and discounts, and handle payments personally or integrate direct payment through PayPal or Stripe.
  • Standalone or Integrate: Use schedules as standalone pages or integrate with business websites or popular social media sites.
  • Generate Reports: All information can be exported to generate insightful reports on booking activity and trends.
PriceFree Trial/DemoFeatures
Free: 50 appts./50 users*
Package A: $8/mo. for 100 appts.
Package B: $16/mo. for 300 appts.
Package C: $26/mo. for 600 appts.
Package D: $36/mo. for 900 appts.
Package E: $46/month for 1,500 appts.
Free Demo>Deployment: Web-Based, Cloud, SaaS
>Support & Training: Online Chat
>Types of Scheduling: Group, Automated, Appointment, Employee, Facility
>More features at SuperSaaS

*All paid plans allow an unlimited number of users.

Pros & Cons of SuperSaaS Scheduling Software
SuperSaaS offers one of the lowest priced online appointment scheduling software on the list. It has numerous plans that all include unlimited users and an increase in number of max appointments based on the business’s needs. It also has a free version, but it has limits on usage and display ads.

ProsCons
>Low price>Free version limited and has ads
>Unlimited pricing plans>Only for appointment scheduling
>Online chat support

What Customers Are Saying
Customers frequently comment on how well SuperSaaS keeps their appointments organized. One customer said, “I use it to keep track of all of my music gigs. It’s great because it helps all of the members of my band stay organized and be able to easily track our upcoming performances.”

Thryv

Thryv
Thryv is a customer relationship manager that lets individuals and businesses create client databases and schedule appointments with clients online. Businesses can offer appointment booking online 24/7 from any device and configure appointments with custom hours, durations and locations for services or events. Sync Thryv with existing calendar platforms to prevent double bookings and reduce no-shows with automated reminders. Thryv’s client portal lets bookers request appointment changes. In-app payment capabilities allow bookers to pay for scheduled services or events while making bookings or during or after appointments.

Thryv lets businesses set up multiple staff accounts. Business owners/managers can manage staff schedules, book appointments and sync their calendars to keep everyone organized and fully booked. Owners/managers can also decide how much access to give staff members to manage their own clients and services. Thryv users all benefit from 24/7 live support, in-app videos and guides and personalized onboarding.

PriceFree Trial/DemoFeatures
Custom QuoteFree Demo>Deployment: Web-Based, Cloud, SaaS, iPhone/iPad, Android
>Support & Training: 24/7 (Live Rep)
>Types of Scheduling: Group, Automated, Appointment
>More features at Thryv

Pros & Cons of Thryv Scheduling Software
Thryv offers a free demo to try it before signing up. It has 24/7 customer support from live representations to ensure customers get the help they need when they need it. Thryv doesn’t provide pricing information online because it does custom proposals, but this makes it difficult to evaluate.

ProsCons
>Free demo offered>No pricing provided
>24/7 customer support from live representatives>Only for scheduling appointments for services or events

What Customers Are Saying
Customers like the ease of use and convenient appointment reminder. One customer said, “Great client appointment reminders, you set the schedule you want and the client can set their own appointments or call to make the appointment.”

TimeTrade

TimeTrade
TimeTrade delivers an intelligent appointment scheduling solution that lets businesses connect, acquire and retain customers. Modular, secure and easy to integrate, this software lets businesses schedule appointments and meetings instantly with TimeTrade appointment booking online or via mobile devices, voice, text or an integrated customer-facing application. TimeTrade has four scalable online appointment scheduling deployments for Enterprise, Events & Classes, Salesforce and SMB. Each plan has 12 core capabilities, including:

  • Omnichannel Scheduling
  • Smart Matching
  • Appointment Routing
  • Pooled Resource Management
  • One-On-One and Team Meetings
  • Custom Availability
  • Configurable Rules
  • Personal Calendar Sync
  • Automated Reminders and Follow Up
  • Web and Video Conferencing
  • Reporting and Analytics
  • CRM Connector

Dynamic availability coordinates and continuously monitors multiple personal calendars, workforce management appointment scheduler tools and all required resources to avoid double bookings. Scheduled appointments are automatically added to appropriate calendars, and text and email notifications increase the likelihood that prospects and customers will show up.

PriceFree Trial/DemoFeatures
Small Business: $6.50/month/user
SalesForce: $29/month/user
Events & Classes: Custom quote
Enterprise: Custom quote
Free Demo>Deployment: Web-Based, Cloud, SaaS, iPhone/iPad, Android
>Support & Training: Online Chat
>Types of Scheduling: Group, Automated, Appointment, Employee, Facility
>More features at TimeTrade

Pros & Cons of TimeTrade Scheduling Software
TimeTrade offers one of the lowest priced online appointment scheduling solutions on the list with a cost of $78 per user per year, or $6.50 per month. It offers various plans to suit different businesses’ needs but only offers appointment scheduling and not any type of work shift scheduling.

ProsCons
>Low cost>Only offers appointment scheduling
>Online chat support

What Customers Are Saying
“Not only is TimeTrade able to sync perfectly with our staff’s Outlook calendars to provide our clients a real time view of staff availability but it is very easy to use and straightforward,” one customer said. Customers also like having multiple booking options and the amount of time it saves.

TSheets

TSheets
TSheets’ time tracking software helps businesses create employee schedules and streamline payroll. Businesses in any industry with employees in fixed or rotating shifts benefit from its shift scheduling to keep everything operating smoothly. Key features include:

  • Time Tracking: Employees clock in/out, change job codes, take breaks and add timesheet details instantly.
  • Mobile App: Managers track, approve and submit employee time from anywhere using any iOS or Android device.
  • Scheduling: Build and edit employee schedules by shifts or jobs and publish and share schedules with the entire crew.
  • Integrations: Automatically sync employee time tracking data with payroll or accounting software for payroll processing.
  • Reports: Get real-time reports to gain valuable business insights, plan for payroll, project time needs for job costs and increase profitability.

TSheets has two per user/per month pricing plans with separate monthly base fees that cover unlimited customer support, data storage, account set up, administrator access, webinars and tutorials.

PriceFree Trial/DemoFeatures
Premium: $8/month/user + $20 base fee/month
Elite: $10/month/user + $40 base fee/month
14 Day Trial>Deployment: Web-Based, Cloud, SaaS, iPhone/iPad, Android
>Support & Training: Online Chat
>Types of Scheduling: Group, Automated
>More features at TSheets

Pros & Cons of TSheets Scheduling Software
TSheets has one of the lowest per-user, per-month fees of the companies listed, but it adds an additional base fee each month to cover certain services, including unlimited customer support. Base fees are $20 or $40 monthly, depending on the plan and drive up the overall cost.

ProsCons
>Low cost>Also charges a monthly base fee
>14-day trial
>Live customer support through online chat

What Customers Are Saying
Customers frequently comment on TSheets’ time tracking and reporting capabilities and their ability to download the data. One customer said, “The fact that the employees can clock in themselves and it has to be approved by my manager is a huge win for us.”

When I Work

When-I-Work
When I Work is an employee scheduling and time tracking software for teams of any size and built to scale across one or multiple locations. Desktop and mobile apps give managers and employees the access they need to be more accountable and make the workplace more efficient and profitable. Managers can allow employees to:

  • Fill Shifts
  • Trade Shifts
  • Post Team Tasks
  • Post Availability
  • Submit Time Off Requests

Managers can use schedule templates to create, share and track schedules. Match employee capacity with business needs and ensure appropriate shift coverage. Other features include:

  • Auto Scheduling
  • Task Assigning
  • Finding Replacements
  • Labor Forecasting
  • Team Messaging

Integrate work schedules with time clocks to control labor costs. Prevent overtime before it occurs with thresholds, limits and alerts. Ensure labor compliance with mandatory break management while ensuring cost-effective shift coverage. Integrate with popular payroll processors, including ADP, Paychex, Square, QuickBooks and Onpay, to simplify payroll.

PriceFree Trial/DemoFeatures
Free Version Available
Basic: $2/month/user
Pro: $2.50/month/user
Enterprise: Custom quote
Free Demo>Deployment: Web-Based, Cloud, SaaS, iPhone/iPad, Android
>Support & Training: Online Chat
>Types of Scheduling: Group, Automated, Employee, Facility
>More features at When I Work

Pros & Cons of When I Work Scheduling Software
Where I Work has the lowest priced software on the list. It doesn’t offer a free trial but does offer a free plan with all the basics and is usable as long as desired. It also has a free demo to check out advanced features not included in the free plan.

ProsCons
>Lowest cost>No live phone support
>Offers free plan
>Offers free demo on paid plans

What Customers Are Saying
Customers like the mobility and accountability of When I Work. One customer said it’s an “employee scheduling app that does more than just save you time on scheduling. It also helps you improve communication, eliminate excuses, boost accountability among your staff, track time and attendance, and grow your business.”

Wrike

Wrike
Wrike takes businesses beyond simple to-do lists with task management software that lets them schedule and assign all types of tasks to simplify workloads and increase on-time deliveries. Centralize projects on one platform to keep teams accountable. Set Wrike up to streamline business processes with team-specific automation and customized dashboards and workflows. Other features include:

  • Drag-and-drop interfaces to make real-time adjustments to avoid burnout and increase ROI with balanced workloads
  • Real-time commenting and notifications, dynamic reports and live editing that eliminate endless emails and needless meetings
  • Simplifying complex projects with customized processes and workloads broken up into manageable chunks to prevent burnout
  • End-to-end visibility with real-time updates to identify potential roadblocks before they occur and predict and prevent delays
  • Over 400 integrations that keep companies plugged into the tools they use every day
  • Enterprise-grade security combined with all the advantages of a cloud-based work management platform
PriceFree Trial/DemoFeatures
Free: $0 for up to 5 users
Professional: $9.80/user/month for 5-15 users
Business: $24.80/user/month for 5-200 users
Enterprise: Custom quote for unlimited users
14 Day Trial>Deployment: Windows Install, Mac Install, Web-Based, Cloud, SaaS, iPhone/iPad, Android
>Support & Training: Online Chat 24/7 (Live Rep)
>Types of Scheduling: Group, Automated, Employee, Facility
>More features at Wrike

Pros & Cons of Wrike Scheduling Software
Wrike offers a 14-day free trial and free version of its software. However, the free version is limited to five users and only offers a simple, shared task list. The paid version offers full project planning and collaboration for 5, 10 or 15 users and 24/7 online live chat support.

ProsCons
>14-day trial offered>Primarily for assigning tasks
>Free version offered>Limited features on free version
>24/7 online live chat support

What Customers Are Saying
“With Wrike, I am able to track and monitor all of my projects in one place,” said one customer. “It mitigates the risk of tasks falling through the cracks,” said another. Customers often brag about increased productivity with Wrike and the ease with which they schedule tasks.

YouCanBook.Me

YouCanBook.Me
YouCanBook.me is an online scheduling software that eliminates back and forth emails when trying to schedule appointments with customers. It allows customers to book their own appointments directly into an individual’s calendar based on custom availability and preset scheduling rules, such as appointment duration and required padding between appointments. Customers receive customized appointment confirmations and reminders to cut down on no-shows. Other key features include:

  • 24/7 Online Scheduling
  • Automatic Time Zone Detection
  • Automated Scheduling
  • Group Scheduling
  • Tentative Bookings
  • Personalized Booking Pages
  • Configurable Booking Forms
  • Customized Calendar Events
  • Email and SMS Notifications
  • Automated Follow-Up Emails
  • 24-Hour Cancellation and Rescheduling
  • Video Conferencing with Zoom
  • Integration with Zapier
  • Multiple Calendar Linking
  • Manage Team Availability
  • Online Payments
  • Captcha Tests

YouCanBook.Me has a free-forever plan that provides the basic features and must carry the YouCanBook.Me Powered for Free button on booking pages and notification emails.

PriceFree Trial/DemoFeatures
$10/month/integrated calendar14 Day Trial>Deployment: Web-Based, Cloud, SaaS
>Support & Training: Online Chat
>Types of Scheduling: Group, Automated
>More features at YouCanBook.Me

Pros & Cons of YouCanBook.Me Scheduling Software
YouCanBook.Me offers a 14-day free trial and a forever-free account. However free accounts have limited features, must carry an ad and don’t come with unlimited support. Paid plans are discounted when paying annually or every two years, include unlimited priority customer support and come with a 30-day money back guarantee.

ProsCons
>14-day trial offered>Unlimited priority support only on paid plans
>Free plan offered>Limits on free plans
>Discounts for paying annually or longer

What Customers Are Saying
Customers comment on its online payments and calendar syncing. “This program is my go-to for creating booking slots, setting up meetings, and building my schedule each week. Without this program, setting up my monthly meetings (I often have at least 60-70 in a month) would be a disaster,” one customer said.

What Is Scheduling Software?

Scheduling software is a specialized program used for various types of time management and schedule creation. The two most common purposes of this software are scheduling employees and booking appointments.

Employee scheduling software allows employers across industries to create schedules to cover shifts at restaurants, retail establishments or other businesses with shift workers. Employers assign employees to every shift to provide the proper coverage throughout the working day. Once a schedule is complete, employees can usually swap shifts or pick up open shifts using the same software and may even clock in and out with it.

Booking software is utilized by individuals providing professional services who make appointments with new, existing or prospective clients. It can be used by personal services providers, salespeople, class instructors, health care providers and anyone who requires appointments. Booking software automates the appointment making process, often letting clients self-schedule online. The software keeps schedules organized and free of double bookings and other scheduling errors.

Scheduling software may also be used for assigning times for other functions, including:

  • Scheduling tasks or projects
  • Booking rooms or facilities
  • Scheduling equipment and materials for jobs
  • Routing customer deliveries
  • Dispatching field service workers
  • Setting up job interviews

Benefits of Scheduling Software

No matter what you’re using scheduling software for, two of the biggest benefits are better time management through automation and improved organization by centralizing information. Some benefits are the same whether you’re scheduling employees or booking appointments while other benefits are specific to the type of scheduling being completed. Depending on your goals, some of the many benefits of implementing scheduling software include:

  • Improving Staff Efficiency
  • Eliminating the Risk of Double Bookings
  • Allowing Collaborative Scheduling
  • Mitigating Availability Conflicts
  • Increasing Staff Accountability
  • Allowing Clients to Self-Book
  • Scheduling Appointments 24/7
  • Alerting You of Uncovered Shifts
  • Helping Attract and Retain Customers
  • Minimizing No-Shows
  • Sending Automatic Confirmations and Reminder Alerts
  • Generating Optimized Schedules
  • Enhancing Revenue
  • Reducing Human Errors
  • Adding Payment Processing
  • Saving Labor Hours
  • Staying Compliant with Labor Laws
  • Being Eco-Friendly

Must-Have Features for Scheduling Software

Must-have features change to some degree based on the type of scheduling software you’re using, so the first thing to make sure of is that the software has the right scheduling features. You must have software that actually schedules what you need scheduled. Don’t choose scheduling software that creates a complete week-to-week schedule for restaurant shift workers if you need software that lets your massage therapy clients book appointments online.

Because many people are always on the go and tend to keep their phones with them, a must-have feature for any type of scheduling software is mobility. Choose a software with a mobile app to make booking appointments or checking work schedules more convenient in the digital age. Be sure the app is compatible with both iOS and Android devices to make it available to as many people as possible.

Another must-have feature for any type of scheduling software is reports and analytics to get business insights into what’s working and what’s not. Choose software with plenty of automated and custom reports that provide various data and metrics that answer important questions. For example, whether you’re underutilizing resources, whether your schedule aligns with customer demands and whether labor costs are being kept low with efficient staffing are important questions, and the right reports will give you these answers and many more.

The Cost of Scheduling Software

Due to the varied types of scheduling software and because many are included in all-in-one programs, pricing can run the gamut. Most employee scheduling software is priced per user per month, but some prefer per-year pricing. The lowest software on our list was strictly for scheduling employees who work shifts, which was $1.50 per user per month. The highest was $35, but this software offered numerous other features. Software meant for online booking may charge per month but not necessarily per user. Monthly plans ran between $8 and $25, and two companies charged per user per year ($49 and $78), which works out to a lower monthly rate.

Of the companies on our list, about half of them offer a free trial to try the software before you buy it. Trial periods typically range between 7 and 14 days, but a limited few offer more extensive trials of 30 or 60 days. Most companies offer more than one pricing plan, which is separated by company size and/or advanced features and offer discounts for paying annually instead of monthly. A good portion of our scheduling software providers also offer a forever-free version, which typically has enough basics to work well for smaller businesses. Larger companies needing more advanced features likely won’t benefit from a free version, other than as an extended trial. Free plans usually seamlessly transfer over to paid plans, so you won’t lose any of the data you’ve already inputted.