The Best Salesforce Consulting Providers of 2021

Our salesforce consulting provider reviews are the result of over 40 hours of research on 190+ salesforce consulting providers from across the web. These reviews and our salesforce consulting provider guide help small businesses and startups find the best salesforce consulting provider for their business.

Disclosure: Your support helps keep the site running! We earn a referral fee for some of the services we recommend on this page. Learn more

How We Chose the Best Salesforce Consulting Providers

Salesforce consulting providers are certified Salesforce specialists that help businesses seeking to implement the popular customer relationship management platform in their operation. These providers can also help businesses that already use Salesforce enhance various aspects of the platform. There are tons of Salesforce consulting providers available, and they all tout the latest features and multiple services. We evaluated these providers on what’s most important, including service lines, firm size, and industry focus.

Multiple Service Lines

Salesforce consulting providers help with all aspects of implementing and enhancing Salesforce, but they usually offer numerous other complementary services. Every business has different needs, so we chose firms that offer a variety of service lines. Besides CRM consulting, some providers also offer ERP consulting to help businesses deploy, maintain, and integrate enterprise resource management software within their existing infrastructure. Other common services include big data consulting, custom software development, IT managed services, and others.

Size of Firm

Larger firms may provide more staff to tackle a business’s every need, but smaller firms may provide a more personal touch. More staff members employed on a single business’s needs could inflate the cost of service, but too few staff members could delay implementation. There are advantages and disadvantages to working with a large or a small firm, including costs. We selected firms of varying sizes to meet the needs of multiple small businesses.

Industry Focus

Salesforce consultants may focus on specific industries to develop expertise in what these businesses need from their CRM platform. This knowledge helps them better serve their clients. Popular niches for Salesforce consultants include business services, consumer products and services, information technology, healthcare, financial services, marketing, and retail, among others. We chose firms that work within a wide range of industries to cover as many small business needs as possible.

The 15 Best Salesforce Consulting Providers of 2021

Affirma Consulting

Affirma-Consulting
Affirma Consulting is a full-service technology consultancy offering comprehensive Salesforce consulting services, business intelligence consulting, custom software development, and IT consulting services, among others. As a trusted Salesforce Partner, Affirma’s primary Salesforce services include:

  • Implementation: Businesses just getting started with Salesforce get help designing solutions, deploying the application, importing data, and improving all processes as they adopt their new CRM system.
  • Customization: With expertise in customizing and redesigning CRM applications, Affirma tailors architecture, process automation, governance, data management, and other core methodologies to improve user experience and reduce administrative burdens.
  • Migration: Helps businesses with multiple CRM systems across their marketing, sales, and service teams consolidate and build a centralized platform by breaking down silos and inspiring collaboration.
  • Managed services: Provides a full circle of Salesforce consulting to ensure clients are continually supported, which includes helping them implement new features on-demand, improve processes, and enhance end users’ productivity.

PriceService LinesFeatures
$100-$149/hourCustom Software Development
BI and Big Data Consulting and SI
CRM Consulting and SI
>Number of employees: 250-999
>Notable clients: Microsoft, Amazon, Facebook, ESPN, Pokemon, and others
>Industries served: Business services, consumer products & services, financial services
>More info at Affirma Consulting

What Customers Are Saying
Affirma Consulting customers praise its robust onboarding process and marketing automation initiative. One customer said, “The Affirma team has a solid understanding of marketing automation and CRM systems. They have gone beyond just being implementers to strategy advisors. Affirma is our go to partner in this area.”

Algoworks

Algoworks
Algoworks is a Salesforce Silver Consulting Partner that provides end-to-end development and consulting services to companies of all sizes. It provides Salesforce consultations for implementation and customization and helps businesses pick Salesforce products to boost their growth and productivity. Key solutions include:

  • Cloud consultation: Customizable CRM and sales cycle management solutions
  • Einstein analytics: Provides visual insights through data
  • Marketing Cloud: Provides a modern way to reach customers
  • Service Cloud: Customizable customer support and service solutions
  • com development: Customized solutions to better manage business processes
  • Salesforce community: Connects customers, employees, and partners in one solution
  • Integration platforms: Connects all applications to track and control data from one place
  • Salesforce Mobile: Provides information on the go
  • AppExchange: Increases visibility on the leading business apps marketplace
  • Financial Services Cloud: Financial services company solution to track clients’ portfolios
  • Education Cloud: Connects students with educators
  • Nonprofit Cloud: Connects donors and optimizes nonprofit campaigns

PriceService LinesFeatures
$25-$49/hourMobile App Development
Cloud Consulting and SI
>Number of employees: 250-999
>Notable clients: Coca-Cola, eBay, Vodafone, Vice Media, Southwestern, and others
>Industries served: Information technology, business services, media
>More info at Algoworks

What Customers Are Saying
Customers commend Algoworks’ first-rate customer service and strong technology/consulting team. One customer said, “We’ve been working with a dedicated team at Algoworks for over a year on ongoing Salesforce development projects, and I couldn’t be more satisfied … They are smart, dedicated, proactive, and great people to work with.”

Ascendix Technologies

Ascendix
Ascendix Technologies is a certified Salesforce partner that offers all-inclusive Salesforce assistance from its top CRM consultants, including Salesforce implementation, integration, customization, administration, and AppExchange app development. Its key Salesforce services include:

  • Health check and audit: Assesses software, reviews gaps in technical implementation, and suggests optimized Salesforce options
  • Implementation consulting: For from-scratch implementations or re-implementations
  • Migration consulting: Simplifies migration from Salesforce Classic or any other CRM software to Salesforce Lightning
  • Optimization consulting: Advice on default functionality, code-based customizations, and ready-to-go products built on top of Salesforce
  • Data migration consulting: Ensures data is error-free, duplicate-free, and consistently migrated
  • Customization consulting: Custom Salesforce-based CRM solutions tailored to a business’s needs
  • App development: Consultation on Salesforce AppExchange app development
  • Integration consulting: Maximizes Salesforce by integrating best-of-breed systems and apps
  • Configuration and administration: Updates configurations through the business’s evolution and growth
  • Support: 24/7 availability and concierge service

PriceService LinesFeatures
$50-$99/hourCRM Consulting and SI
Custom Software Development
>Number of employees: 50-249
>Notable clients: Jones Lang LaSalle, Transwestern, Colliers International, Newmark Knight Frank, Flibco, and others
>Industries served: Real estate, financial services, information technology
>More info at Ascendix Technologies

What Customers Are Saying

“Ascendix took all of the framework from our previous CRM and our previous project management tools, consulted with us on streamlined ways to improve, and integrated the best components of each system into their offering on top of the Salesforce platform,” one customer said. Customers also like its top-notch communication.

AwsQuality Technologies

AwsQuality-Technologies
AwsQuality is a Salesforce CRM solution and implementation provider with highly trained Salesforce-certified developers. Its Salesforce consulting services help businesses adapt to the platform and optimize their processes. AwsQuality recommends Salesforce products based on a business’s unique requirements and implements the process workflows that allow them to use these products most efficiently. Its fully customizable Salesforce solutions and intuitive consulting services comprise specific implementation stages, including:

  • Consulting phase to understand the business’s needs and demands
  • Planning phase to create the appropriate plan for Salesforce transformation
  • Identifying features that suit the business best
  • Buying Salesforce license and setting up the account
  • Implementing configuration, customization, and automation
  • Initiating third-party and API integrations
  • Building dashboards, libraries, and reports
  • Performing data analysis, mapping, and migration
  • Testing setup and training end users
  • Providing maintenance and support after going live

AwsQuality also helps with Salesforce AppExchange services, upgrading to Salesforce Lightning, and customization for existing Salesforce users.

PriceService LinesFeatures
$25-$49/hourCRM Consulting and SI
Cloud Consulting and SI
>Number of employees: 10-49
>Notable clients: GR Energy, Northeastern University, Nitro Cloud, Lenovo, Canon, and others
>Industries served: Healthcare & medical, education, financial services
>More info at AwsQuality Technologies

What Customers Are Saying

Customers often laud AwsQuality Technologies as one of the best Salesforce service providers they’ve worked with. One customer said, “We … have worked with a lot of Salesforce service providers in the past. However no one even compared to the level of expertise and dedication that we found with AwsQuality.”

Bluewolf

Bluewolf
Bluewolf is a global Salesforce consulting agency that builds digital solutions designed to create results. Its operating model is meant to accelerate business innovation with a collaborative, value-driven approach to digital transformation. Clients receive access to all of Bluewolf’s services under a single engagement model, which supports their strategic Salesforce initiatives and provides the tools and techniques needed to migrate to an experience-based delivery approach. Bluewolf helps clients gain the greatest competitive advantage by aligning their goals with an approach that focuses on strategy, implementation, internal alignment, and ongoing experience management.

Bluewolf’s ultimate goal is to design each client’s Salesforce so it optimizes every interaction. It works with leaders across every industry, connecting Salesforce’s customer-focused cloud technologies and products with IBM’s industry-focused approach and solutions to unlock innovations across the entire business.

PriceService LinesFeatures
$150-$199/hourCRM Consulting and SI
IT Managed Services
Cloud Consulting and SI
>Number of employees: 1,000-9,999
>Notable clients: Stanley Black & Decker, American Red Cross, Harvard Business School, Yale University, Rolls Royce, and others
>Industries served: Telecommunications, arts & media, financial services, healthcare & medical
>More info at Bluewolf

What Customers Are Saying

“Bluewolf allows us to have on-demand expertise. We can turn up capacity when needed and always have a trusted adviser when starting a project or running into a roadblock,” one customer said. Customers also praise Bluewolf’s efficiency, knowledgeable teams, and honest consulting.

Cloudsquare

Cloudsquare
Cloudsquare is a registered Salesforce Consulting Partner focused on helping businesses maximize their CRM platform and providing ongoing support. It works closely with clients to customize Salesforce and develop a unique, robust solution. Cloudsquare’s certified Salesforce consultants provide guidance and support from start to finish and continue to monitor each client’s work environment after launch to help them refine it as they continue to grow with the platform. Key services include:

  • Consultation: Consultants collaborate with key stakeholders on Salesforce solutions, communicating throughout every phase
  • Design and development: Consultants learn business processes, objectives, and goals to design and develop a platform based on robust, innovative solutions
  • Implementation: Consultants take the validated design and make it a reality by integrating it with existing systems and working out technical details
  • Managed services: Includes administration and maintenance, data quality activities, and process development to ensure clients get the most out of their Salesforce solution

PriceService LinesFeatures
$150-$199/hourCRM Consulting and SI>Number of employees: 10-49
>Notable clients: Bizop Media, California Energy Contractors, Fund-Amental Capital, Berkman Financial, Fordham Capital, and others
>Industries served: Financial services, real estate, consumer products & services
>More info at Cloudsquare

What Customers Are Saying

Customers praise Cloudsquare’s professionalism and ability to understand their greatest challenges and overall needs to help them achieve their goals. One customer said, “Cloudsquare is excellent at wading through ambiguous requirements. Despite the complexity of our needs they were able to come up with a comprehensive and user friendly design.”

Configero

Configero
Headquartered at the Salesforce Tower, Configero is a certified Salesforce Cloud Alliance Partner that’s uniquely positioned to deliver strategic consulting, implementation, integration, and customization services and solutions that help customers get the most out of their platform. It leads Salesforce engagements across industries and company sizes with services including:

  • Customizing Sales Cloud to meet an organization’s unique pipeline and revenue goals
  • Optimizing Service Cloud to improve customer satisfaction and enhance productivity and efficiency
  • Developing custom applications through Force.com to meet an organization’s unique needs and goals
  • Delivering collaborative communities through Community Cloud that enable companies to connect employees, customers, and partners
  • Enabling high-performing marketing engines that result in actual ROI through Pardot and Marketing Automation
  • Leveraging the Salesforce platform to improve a company’s sales process, productivity, and performance
  • Transitioning companies to Salesforce Lightning through seamless migration
  • Providing outsourced administration to businesses not ready to invest in full-time CRM resources

PriceService LinesFeatures
$150-$199/hourCRM Consulting and SI
Custom Software Development
Cloud Consulting and SI
>Number of employees: 10-49
>Notable clients: Delta, Shell, DHL Express, Warner Bros., United Way, and others
>Industries served: Information technology, transportation, manufacturing
>More info at Configero

What Customers Are Saying

“They are reliable, knowledgeable, and drive results. Customers can expect a team that understands how to solve complex problems with critical thinking,” one client said. Customers also laud Configero’s honest guidance and recommendations, diligent adherence to time constraints, and excellent communication throughout ongoing projects.

Cynoteck Technology Solutions Pvt. Ltd.

Cynoteck
Cynoteck is a Salesforce AppExchange partner providing Salesforce CRM, MS Dynamics ERP system development, and web and mobile application development services. Its Salesforce consulting services help businesses maximize revenues with suggested solutions by experienced consultants. From initial rollout to providing completely customized functionalities, its team designs intuitive Salesforce solutions. Salesforce consulting services include:

  • Marketing Cloud: Setting up digital marketing suites for next-generation marketing capabilities
  • Sales Cloud: Optimizing sales processes to enhance customer experience and improve sales forecasting
  • Service Cloud: Improving service experiences and productivity by offering service across support channels
  • Salesforce communities: Fostering engagement and collaboration between customers, employees, partners, and vendors
  • Field service: Tailoring Salesforce to fit specific business needs
  • AppExchange: Developing and publishing applications on Salesforce’s application marketplace
  • Integrate: Connecting Salesforce to various back-end systems to facilitate information flow and collect real-time data to improve processes
  • Data migration: Transferring data to/from external systems to/from Salesforce

PriceService LinesFeatures
$25-$49/hourCRM Consulting and SI
ERP Consulting and SI
Web Development
>Number of employees: 50-249
>Notable clients: Alta Environmental, Blood Hound, JLL, Microsoft, and others
>Industries served: Business services, healthcare & medical, nonprofit
>More info at Cynoteck Technology Solutions Pvt. Ltd.

What Customers Are Saying

Customers laud Cynoteck’s custom solutions, responsiveness, and strict adherence to deadlines. One customer said, “The migration was successfully completed within 90 days, meeting the expectations of the internal team. Cynoteck Technology Solutions Pvt. Ltd. provides in-depth training videos and is always available. The team is knowledgeable and responsive.”

Cyntexa

Cyntexa
Cyntexa’s certified Salesforce consultants, developers, and administrators cover every Salesforce need, including implementation, development, consulting, and managed services. It has implemented Salesforce products for 100s of start-ups, small, and medium enterprises across industries, including B2C and B2B companies. Cyntexa’s core Salesforce services include:

  • Implementations to improve business efficiency, including Sales Cloud, Marketing Cloud, Health Cloud, Salesforce CPQ, Einstein Analytics, Service Cloud, Commerce Cloud, Pardot, and Salesforce Community, among others
  • Development to extend the platform through extensive automation and custom solutions, including custom applications through AppExchange, Salesforce Platform, Salesforce DX, Salesforce Lightning, and Heroku
  • Consulting to suggest the best solutions that help clients reach their business goals through Salesforce implementation, customization, and migration consulting, Salesforce data services (ETL), and Salesforce support
  • Integration to integrate third-party software solutions, including e-commerce, Salesforce CTI, email, ERP, social media, collaboration system, marketing automation, and accounting

PriceService LinesFeatures
$50-$99/hourCRM Consulting and SI
Custom Software Development
Cloud Consulting and SI
>Number of employees: 50-249
>Notable clients: Pixely, Abstrakt Marketing, London Design Works, The Khronos Group, CIS Global, and others
>Industries served: Healthcare & medical, financial services, business services
>More info at Cyntexa

What Customers Are Saying

“The team at Cyntexa was understanding, communicative, and proactive. They were very easy to work with and were always available … They were receptive to feedback and quickly implemented changes,” one customer said. Clients were also impressed with the team’s performance under high-stress timelines and assistance outside of normal business hours.

Dazeworks Pvt. Ltd.

Dazeworks-Pvt.-Ltd.
Dazeworks is a platinum-level Salesforce consulting partner with a team of over 120 certified Salesforce developers who work with clients on development, implementation, communities, data migration, AppExchange app development, and system integration. It empowers organizations with the right strategies and solutions for digital transformation. Its Salesforce services include:

  • Implementation: Customization, data modeling, admin training, and more to help businesses upgrade from Excel sheets and legacy systems to an innovative Salesforce CRM
  • Data migration: Securely moves critical data to Salesforce using robust data models and foolproof processes
  • Admin and developer: Certified administrators and developers who serve as an extension of an organization’s in-house team
  • Management: Ensures Salesforce systems adapt and evolve as businesses grow, including updating components and data models, and reviewing integrations
  • Integration: Connects all critical business systems to provide a comprehensive view of data and avoid information silos

PriceService LinesFeatures
$25-$49/hourCRM Consulting and SI
Cloud Consulting and SI
ERP Consulting and SI
>Number of employees: 50-249
>Notable clients: Talent Rover, EasyJet, Marsh Clearsight, Bowers and Wilkins, Destinations of the World, and others
>Industries served: Financial services, real estate, consumer products & services
>More info at Dazeworks Pvt. Ltd.

What Customers Are Saying

Customers like Dazework’s commitment, innovative solutions, and costs compared to other vendors. One customer said, “Dazeworks utilized their global locations to provide round the clock service, making up ground lost by a previous vendor. Their extensive Salesforce expertise, in addition to their accommodating attitude, makes them ideal for ongoing relationships.”

Ergonized

Ergonized
Ergonized is a registered Salesforce consulting partner with more than 12 years of experience in consulting and development. It’s an end-to-end provider with robust cross-industry knowledge and the ability to create solutions in the most popular Salesforce Clouds. Key Salesforce services include:

  • Consulting: Full range of consulting services to help automate business processes, improve collaborations, and enhance communication
  • Implementation: Based on a business’s needs and data migrations
  • Configuration and customization: Modification of objects, dashboards, UI, business logic and reports, and custom coding for maximum utilization
  • Migration and synchronization: Migration from any CRM or legacy system into Salesforce, ensuring data consistency
  • Integration: Combines Salesforce with other data software to increase productivity and performance
  • Lightning migration: Upgrades from Salesforce Classic to Lightning
  • Support: Ongoing support after implementation to ensure systems remain stable and well-functioning
  • Salesforce managed services: From development to deployment and support to avoid system problems

PriceService LinesFeatures
$25-$49/hourCRM Consulting and SI>Number of employees: 10-49
>Notable clients: ExactData, Hub, Rec, WorkPlace, and others
>Industries served: Financial services, healthcare & medical, advertising and marketing
>More info at Ergonized

What Customers Are Saying

Customers praise Ergonized’s capabilities, flexibility, and affordability. One customer said, “The ease of doing business with Ergonized sets them apart. The developer they assigned us is fully dedicated and skilled in both front- and backend development, which means they can provide a full range of site maintenance and development services.”

RoyCon Technologies

RoyCon-Technologies
RoyCon is a Salesforce consultant that believes in the platform’s capability to help businesses run more effectively and efficiently. It works closely with clients, starting with a free consultation to discuss goals and objectives, and performs a needs analysis to get the best overview of the project. RoyCon builds a customized Salesforce solution based on this information, implements the platform, and provides administrator training once the platform is live. Key solutions include:

  • Sales Cloud: Ensures alignment with the sales process to let businesses find new customers, close deals faster, and grow more accounts
  • Service Cloud: Allows clients to deliver branded, personalized support to their customers, including omnichannel support
  • Community Cloud: Creates engaging digital experiences through branded communities that provide custom content for employees and customers
  • Pardot: Enhances B2B marketing automation to expand productivity, increase leads, and boost sales, while connecting the client’s brand across advertising, sales, service, and apps

PriceService LinesFeatures
$150-$199/hourCRM Consulting and SI
BI and Big Data Consulting and SI
Cloud Consulting and SI
>Number of employees: 10-49
>Notable clients: Virtualitics, Open Influence, and others
>Industries served: Media, advertising & marketing, business services
>More info at RoyCon Technologies

What Customers Are Saying

“Their level of professionalism was exceptionally high. Their speed of implementation and scoping out the project was also very fast. They value their customers,” one customer said. RoyCon customers also appreciate their responsiveness, expertise, meaningful advice, and attention to detail.

Synebo

Synebo
Synebo is a registered Salesforce Consulting and AppExchange partner focused on building comprehensive solutions for its clients and providing advanced development services. It offers a full range of services, including design and implementation solutions to integrate Salesforce and complete implementation outsourcing. Synebo also provides ongoing support and maintenance post-launch. Its Salesforce services include:

  • Development: Community design, extended automations, and Force.com application development
  • ISV and AppExchange development: Salesforce ISV development, existing product integration, and certification and security review
  • Integration: CRM, ERP, payment, and CTI integrations

Synebo’s process begins with a research and discovery phase in which team members collect data and provide a proper estimate. The wireframe and design stage ensures a user-friendly interface for a product that’s highly functional and convenient. During the build and testing phase, team members build clean code and test it to confirm everything works. Production followed by support ensures a successful outcome.

PriceService LinesFeatures
$25-$49/hourCRM Consulting and SI
Cloud Consulting and SI
Application Testing
>Number of employees: 50-249
>Notable clients: GreenRoad, Audyx, Deloitte, IBM, SIRIN LABS, and others
>Industries served: Financial services, nonprofit, other
>More info at Synebo

What Customers Are Saying

Customers commend Synebo for its fast response, expert knowledge about Salesforce development and administration, excellent communication, and affordable pricing. One customer said, “The customizations and coding were by the exact planned design, the quality was very good, any further corrective iterations were done efficiently to a good outcome.”

VRP Consulting

VRP Consulting
VRP Consulting is a full-service Salesforce consulting, development, and outsourcing partner that delivers solutions across the entire Salesforce platform. It’s a Salesforce Gold Partner and Specialist Product Development Outsourcer, making it one of the few partners that design and deliver Salesforce implementations and AppExchange applications. Core services include:

  • Consulting for businesses looking to implement Salesforce or optimize an existing platform
  • Outsourcing that provides a dedicated team of developers, architects, and administrators to meet fluctuating delivery demands
  • Custom development by a team experienced in Lightning web components, mobile, Apex, and other solutions
  • Quickstarts to help businesses get up and running in as little as three weeks
  • ISV app design and development helps clients create new AppExchange Apps or update existing apps, market apps, and get them through Salesforce Security review
  • Managed services take the hassle out of maintaining Salesforce CRM platforms with flexible monthly hours for administrative support

PriceService LinesFeatures
$50-$99/hourCRM Consulting and SI
IT Managed Services
IT Staff Augmentation
>Number of employees: 250-999
>Notable clients: Burberry, Salesforce, The San Francisco Foundation, Marin Community Foundation, Digital Genius, and others
>Industries served: Business services, retail, manufacturing
>More info at VRP Consulting

What Customers Are Saying

“VRP Consulting is very flexible, which is a reason we were attracted to them. Their quality of work and proactivity sets them apart from the previous vendor,” one client said. Customers also like that VRP Consulting is proactive, offers a good value, and is passionate about what they do.

XTIVIA

XTIVIA
XTIVIA has been a Salesforce consulting provider since 2007 and has certified developers, Sales Cloud consultants, Service Cloud consultants, and administrators who help businesses make the most of their Salesforce platform. It delivers comprehensive implementation and integration services and a complete end-user CRM solution embedded in an entirely cloud-based mobile development platform. XTIVIA’s Salesforce consulting and implementation services are available for both new and existing platforms and include:

  • Development and integration with requirements analysis
  • Configuration and customization
  • Multiple database migration and integration services
  • com development with declarative and code-based programming
  • Dashboard creation and reporting
  • Customized end user training
  • Security diagnosis
  • APEX code and Visualforce experience
  • Mobile development and Heroku development

Other key Salesforce services with XTIVIA include extending the functionality of the pre-built Chatter mobile app and utilizing Mobile SDK to build custom mobile apps. Its third-party ERP integrations and financial applications further enhance CRM services.

PriceService LinesFeatures
Custom QuoteCRM Consulting and SI
IT Managed Services
Cloud Consulting and SI
>Number of employees: 250-999
>Notable clients: GE, Siemens, bebe, Bosch, Goodyear, and others
>Industries served: Financial services, energy, legal
>More info at XTIVIA

What Customers Are Saying

Customers often mention how XTIVIA exceeds their expectations and provides quick results and an excellent return on investment. One customer said, “They’re the top vendor we deal with as far as response time and efficiency, and they make it happen quickly.”

What Are Salesforce Consulting Providers?

Salesforce consulting providers are certified Salesforce specialists who assist businesses with the implementation or enhancement of Salesforce CRM and other Salesforce products. Consultation can be an end-to-end solution that includes researching a client company’s needs from a CRM system, exploring Salesforce options with IT employees to develop a plan, providing recommendations for the best options, implementing these options, and providing support before, during, and after the launch of the Salesforce platform.

Consulting duties may also include training a client’s employees to use Salesforce, especially those who will be acting as a platform administrator and nontechnical employees who may require extra help making the transition. Consultants usually create cost estimates and a budget for the ongoing management of the platform as well. They can also help troubleshoot any technical problems that might arise after going live. Working with a Salesforce consulting provider can reduce many of the difficulties associated with a major software deployment.

Benefits of Salesforce Consulting Providers

Using an experienced Salesforce consultant makes the most of a Salesforce investment by helping clients successfully implement and deploy the platform. With their in-depth knowledge, they can dive into a business’s processes and align the technology to best meet its goals. Some other benefits include:

  • Providing the right fit: Salesforce isn’t a one-size-fits-all solution, but an experienced Salesforce consultant makes the necessary adjustments to provide the right implementation for any organization.
  • Saving time and effort: A Salesforce expert creates efficient solutions for solving important business issues, ensures the platform is designed to fit these needs, and gets it developed and deployed quickly.
  • Protecting data: Whether a business is migrating large chunks of data from an old system or integrating its CRM system with other applications, a Salesforce consultant knows the appropriate steps to prevent data loss throughout the process.
  • Providing training and support: Salesforce consultants prepare teams to use the new system with suitable training and becomes the go-to resource for system questions.
  • Saving money: Partnering with an expert is more cost-effective than trying to manage the project in-house with staff who don’t know how to access the best features or quickly create customizable solutions.

What to Look for in Salesforce Consulting Providers

Good Salesforce consulting companies provide robust CRM consultation, and this should include all platform features. Look for providers who are experts in custom Salesforce AppExchange app development, CRM integration, Force.com development, cloud migration, and implementing all Salesforce Clouds. The company should also provide ongoing support after the launch.

To get the most out of your partnership, choose a Salesforce consulting firm that provides services to enhance your Salesforce platform, such as custom software development, mobile app development, ERP consulting, big data consulting, IT managed services, web development, and/or application testing.

Look for Salesforce consultants familiar with your industry to ensure they understand what features are most important for your type of business and customer base. Developers armed with detailed knowledge about your business are better equipped to develop a platform that engages your customers and provides a positive user experience.

Finally, choose a Salesforce consulting firm with the size and scope to match your own business. Smaller firms listing 10-49 employees may work great for start-ups and small businesses. Midsize firms listing 50-249 employees may be ideal for medium-sized businesses, while large Fortune 500 enterprises may want firms listing 250-999 or 1,000-9,999 employees.

The Cost of Salesforce Consulting Providers

Salesforce consulting firms typically charge an hourly rate for their services. This rate can range anywhere from $25-$250 per hour. While these costs may seem high, business owners must remember that they aren’t just working with one person within the consulting firm. Businesses usually have an entire team working on their project, which can include certified consultants, developers, architects, and administrators. The more staff members working on your project, the higher the hourly rate.

We included companies that offer a wide range of costs, with $25-$49 per hour being the lowest and $150-$199 per hour the highest. Business owners should compare costs but not base their entire decision on price. Instead, see how each consulting firm stacks up when comparing available services and reputation, then compare the prices of the firms that top your list as the final element of the decision-making process.