Our Top Picks

Briostack
Briostack
  • Pesticide usage tracking
  • Dispatch management
  • Customer service history
Briostack was designed to help pest control businesses automate scheduling, reminders and billing, saving the company time and money.

The software’s core features include:

  • Email reminders
  • Feedback collection
  • Route optimization
  • Appointment management
  • Tracking features
  • Flexible billing
  • Job scheduling
For pest control companies, pest monitoring is critical to be proactive when handling pests. The pest activity-tracking feature offered by Briostack helps users gather information about the pests and formulate an actionable plan. Briostack also offers a dispatch management feature, which, when coupled with route optimization, ensures that technicians work efficiently and all customers in their route are served.

The vendor doesn’t list the software’s price on the website, so interested companies have to request a custom quote. A demo is available to help potential customers decide if they should get the software for their business. Customer support is offered online during business hours.

Pros & Cons

The software offers seamless integration with other third-party platforms, allowing for greater functionality and efficiency. The reporting and analytical tools offered by Briostack help users gain actionable insights from the data collected in the field. However, the vendor doesn’t offer a free trial, so customers can’t test the software.

Pros

  • Pest activity tracking capabilities
  • Reporting tools
  • Seamless integration with third-party platforms

Cons

  • Lacks a free trial

What Customers Are Saying

Customers using Briostack are impressed with the software’s rich features, particularly the reminders and notifications. One customer mentions, “The software is feature rich and the help desk is available for troubleshooting, and your account representative is there for ideas, changes, and support. I love the automatic notification process that can occur by phone by text or by email.”

Summary

Briostack
Briostack
  • Starting Price
    • Quote-based Plan
  • Pest Activity Tracking
    Yes
  • Pesticide Usage Tracking
    Yes
  • Dispatch Management
    Yes
  • Customer Service History
    Yes
  • Integrations
    Yes
Features
  • Pesticide usage tracking
  • Dispatch management
  • Customer service history
Bugbase
Bugbase
  • Scheduling
  • Billing and invoicing
  • Third-party integrations
Bugbase is a termite and pest control software application designed for small and medium-sized companies. It offers easy-to-use features and has a superior integrated diagram drawing program.

Bugbase’s features include:

  • Job tracking
  • Email and fax reports
  • Automated scheduling
  • Integrated billing and receivables
  • Inspection and completion reports
Bugbase offers a customer service history feature that allows users to keep tabs on every customer they have served in the past. It improves customer satisfaction levels but also saves time and resources. The billing and invoicing feature allows users to stay on top of their receivables and ensure they get paid on time.

Prospective customers have a chance to interact with the software during a 30-day free trial. A demo is also available. The software’s price isn’t listed on the website, meaning interested customers have to contact the vendor for a pricing quote.

Pros & Cons

Bugbase’s robust pesticide usage tracking capabilities ensure a company has its inventory in check. The pest tracking feature informs the user whether their efforts to eradicate pests have worked or they need to put in some more work. However, the software lacks a dispatch management feature, which could help improve the company’s general efficiency levels.

Pros

  • Pest activity tracking tools
  • Pesticide usage tracking capabilities
  • Customer service history abilities

Cons

  • Lacks dispatch management feature

What Customers Are Saying

Customers like the software’s customization capabilities and broad spectrum of features. One customer says, “Bugbase has been an extremely stable and reliable platform for us, functioning without fail and providing good standard features. But I am particularly happy with the ability to customize a broad range of fields.”

Summary

  • Starting Price
    • Quote-based Plan
  • Pest Activity Tracking
    Yes
  • Pesticide Usage Tracking
    Yes
  • Dispatch Management
    No
  • Customer Service History
    Yes
  • Integrations
    Yes
Features
  • Scheduling
  • Billing and invoicing
  • Third-party integrations
FieldAware
FieldAware
  • Third-party integrations
  • Customer service history
  • Web-based, cloud, SaaS, iOS and Android deployment
FieldAware is a solution developed to manage different aspects of the pest control service delivery process. It allows users to manage service requests, scheduling, dispatching and streamlining of the entire process, while increasing productivity and customer satisfaction.

FieldAware’s features include:

  • Data capture and business analytics
  • Work orders
  • Invoice integration
  • Customizable invoice templates
As a pest control company, it’s essential to keep tabs on how much pesticide you have and when it should be replenished to avoid disappointing clients. The pesticide usage tracking feature offered by FieldAware allows users to keep track of the pesticide they have on hand and how much is being used. The software also offers integrations with third-party platforms, improving functionality and efficiency within the company.

FieldAware offers a free demo that prospective customers can watch to get a better understanding of the software’s workings. Pricing for the software starts at $70 per month, per user. FieldAware users also have access to customer support online, but only during business hours.

Pros & Cons

The software’s robust scheduling feature allows users to schedule service appointments with ease. It also helps users know which technician handles each appointment to ensure resources are used efficiently. FieldAware, however, lacks a pest activity-tracking feature, which could help in boosting operational efficiency. It also lacks a dispatch management feature, meaning all planning has to be done manually, leaving room for errors.

Pros

  • Robust scheduling tools
  • Pesticide usage tracking capabilities
  • Reporting and analytics tools

Cons

  • Lacks dispatch management
  • Lacks pest activity tracking tools

What Customers Are Saying

Customers are impressed with the customer service history feature that allows them to store data on all clients. One user says, “We’ve got years and years worth of customers. I’ve gone through the list many times over organizing and categorizing our customers after I joined our company a year ago. It’s easy to sort through the customers with the search feature, and the itemizer allows our techs to better organize our parts cost.”

Summary

FieldAware
FieldAware
  • Starting Price
    • pricing starts at $70/user/month
  • Pest Activity Tracking
    No
  • Pesticide Usage Tracking
    Yes
  • Dispatch Management
    No
  • Customer Service History
    Yes
  • Integrations
    Yes
Features
  • Third-party integrations
  • Customer service history
  • Web-based, cloud, SaaS, iOS and Android deployment
Fieldwork
Fieldwork
  • Billing and invoicing
  • Customer service history
  • Web-based, cloud, SaaS, iOS and Android deployment
Fieldwork is a service and operations management software designed for pest control businesses. It’s deployed in the cloud, enabling managers and pest control technicians to work remotely and function offline. It comes with a centralized calendar that allows new and recurring appointments to be created with a single click.

Fieldwork’s features include:

  • Routing
  • Fleet management
  • Quotes and estimates
  • Property layouts
Fieldwork’s billing and invoicing features ensure that customers are correctly billed for the services provided and that receivables are collected on time. The feature allows users to keep track of invoices and conveniently process payments. The software also offers a dispatch management feature that enables the users to check technicians’ daily, weekly or monthly job agendas at a glance.

Prospective customers can take advantage of the 14-day free trial to test the software and make an informed decision about whether it meets their company’s needs. Pricing for Fieldwork starts at $39 per month. Customer support is available during business hours.

Pros & Cons

Fieldwork offers seamless integration with other platforms, increasing its overall efficiency and functionality. The scheduling tool ensures technicians are booked for tasks they’re best suited for, and it also helps avoid double booking. Even though Fieldwork users receive customer support, it’s only available during business hours and not around the clock.

Pros

  • Seamless third-party integrations
  • Scheduling tools
  • Dispatch management capabilities

Cons

  • Lacks 24/7 customer support

What Customers Are Saying

Customers seem to enjoy the integration capabilities of the software when switching from an old database. One customer says, “Fieldwork software has helped systematize and saved us hours of inputting data! For the initial setup you are able to import your customer database from your old system. The customer service is amazing!! I can talk over the phone or through their “Conversation” link that is right there on the screen.”

Summary

Fieldwork
Fieldwork
  • Starting Price
    • pricing starts at $39 per month
  • Pest Activity Tracking
    Yes
  • Pesticide Usage Tracking
    Yes
  • Dispatch Management
    Yes
  • Customer Service History
    Yes
  • Integrations
    Yes
Features
  • Billing and invoicing
  • Customer service history
  • Web-based, cloud, SaaS, iOS and Android deployment
GorillaDesk
GorillaDesk
  • Scheduling
  • Pest activity tracking
  • Customer service history
GorillaDesk is a cloud-based field service management software specially designed for pest control companies. It combines various solutions, capabilities and features, enabling users to save time and concentrate on growing their business.

GorillaDesk’s features include:

  • Quick routing of jobs
  • Work order management
  • Notes and notifications
  • Document management
The pesticide usage tracking feature offered by GorillaDesk allows users to keep tabs on the volume of pesticides available and those in use in real time. It allows the user to ensure they order more pesticides when the reorder levels are reached. The scheduling feature allows users to view each technician’s job agenda and effectively assign new tasks.

The vendor offers a 14-day trial period that prospective customers can take advantage of to see whether the software fits their business model. A demo is also available. After the trial period, the cost of software starts at $49 per month.

Pros & Cons

GorillaDesk offers seamless integration with third-party platforms, helping users expand their business’ functionality and streamline operations. The software also comes with detailed billing and invoicing tools. However, the vendor doesn’t offer round-the-clock customer support, which can inconvenience most customers.

Pros

  • Billing and invoicing tools
  • Seamless third-party integrations
  • Pesticide usage tracking

Cons

  • Lacks 24/7 customer support

What Customers Are Saying

The billing and invoicing feature has received lots of praise from customers. One client mentions, “The ease of operating the program is a plus, but the residual work and income that it has generated, by utilizing the program has made a huge difference in our numbers! Customer’s love being able to pay online, receive reminders, and confirm appointments by text or email. The response has been great.”

Summary

GorillaDesk
GorillaDesk
  • Starting Price
    • pricing starts at $49 per month
  • Pest Activity Tracking
    Yes
  • Pesticide Usage Tracking
    Yes
  • Dispatch Management
    Yes
  • Customer Service History
    Yes
  • Integrations
    Yes
Features
  • Scheduling
  • Pest activity tracking
  • Customer service history
Housecall
Housecall Pro
  • Web-based, cloud, SaaS, iOS and Android deployment
  • Third-party integrations
  • Dispatch management
Housecall Pro offers businesses a range of tools to manage their teams and grow their operations. With the software, customers can book appointments online and users can manage their schedule and prepare estimates from anywhere.

Housecall Pro’s features include:

  • Live map
  • Payment processing
  • Service agreements
  • Automated marketing
  • Automated review solicitation
The dispatch management feature offered by Housecall Pro is essential for a pest control company in optimizing routes and ensuring technicians on the ground have all the information they need to effectively handle their tasks.

The vendor offers a 14-day free trial to allow prospective customers to try the software and decide if it meets their company’s needs. A demo is also available. Housecall Pro’s pricing is divided into four categories, depending on the features it includes: Start, Grow, Manage and XL. The price for the first three tiers ranges from $49 to $199 per month. However, those who choose the XL package have to contact the vendor for a custom quote.

Pros & Cons

The software’s scheduling feature ensures that technicians are only given tasks that they can handle, and it helps eliminate human errors such as technician double booking. However, the software lacks a pesticide usage tracking feature, meaning the user can run out of inventory, leading to downtime, lost revenue and low customer satisfaction levels.

Pros

  • Billing and invoicing tools
  • Robust scheduling capabilities
  • Reporting and analytical tools

Cons

  • Lacks pesticide usage tracking capabilities
  • No pest activity tracking tools

What Customers Are Saying

Users find the software easy to learn and use. One customer says, “HCP is very easy to use and a very intuitive layout. When we tried ProjX360 and D-Tools SI, there was a HUGE initial setup required and a HUGE learning curve to figure out how to use the programs. Not HCP. Easy to use from Day 1 and it’s quick and easy for new employees to learn. One of the best things is the customer service. It’s top notch.”

Summary

Housecall
Housecall Pro
  • Starting Price
    • Start: $49 per month
    • Grow: $109 per month
    • Manage: $199 per month
    • XL: contact vendor
  • Pest Activity Tracking
    No
  • Pesticide Usage Tracking
    No
  • Dispatch Management
    Yes
  • Customer Service History
    Yes
  • Integrations
    Yes
Features
  • Web-based, cloud, SaaS, iOS and Android deployment
  • Third-party integrations
  • Dispatch management
Jobber
Jobber
  • Pesticide usage tracking
  • Reporting
  • Billing and invoicing
Jobber is cloud-based field service management software that allows small and midsize pest control companies to manage their field staff and provide customer support. The software allows users to create professional invoices using customizable templates and send them to customers through email.

Jobber’s features include:

  • Client reminders
  • Automatic emails
  • Online booking
  • Expense tracking
  • Quoting
  • Integrated CRM
Jobber offers a pest activity tracking feature, which is essential for any pest control company to help identify the pests they’re dealing with. Information collected helps the user make an informed decision about the next course of action. The feature also helps users find out if they have completely eradicated the pests.

Prospective customers have a chance to test the software for free for 14 days. They can also watch the demo before they decide about investing in the software. Customer support is offered online and during business hours.

Pros & Cons

The robust customer service history feature enables users to store data on every client. Having customer history enables the user to offer more customer-oriented services and increase efficiency and customer satisfaction levels, especially among repeat customers. However, customer support is only offered during business hours and not round-the-clock.

Pros

  • Customer service history capabilities
  • Pest activity tracking tools
  • Robust scheduling tools

Cons

  • Lacks round-the-clock customer support

What Customers Are Saying

Customers are happy with the software’s scheduling tool and great customer service. One customer says, “I was overwhelmed with manually scheduling employees and using 3 separate apps to track staff hours, invoice, and complete payroll. Jobber solved all of those issues for me and saved my company. Jobber streamlines the whole process of dispatching, time tracking, and invoicing and exports the info to my QuickBooks. Excellent customer support as well.”

Summary

  • Starting Price
    • pricing starts at $29 per month
  • Pest Activity Tracking
    Yes
  • Pesticide Usage Tracking
    Yes
  • Dispatch Management
    Yes
  • Customer Service History
    Yes
  • Integrations
    Yes
Features
  • Pesticide usage tracking
  • Reporting
  • Billing and invoicing
Pest-App
Pest-App
  • Scheduling
  • Billing and invoicing
  • Third-party integrations
Pest-App is a scheduling software designed to assist companies in the pest control industry. It’s key features include:

  • Inventory control
  • Quotes and estimates
  • Property layouts
  • Dispatch management tool
Pest-App offers a dispatch management feature that helps improve communication with customers and job scheduling. The tool ensures that technicians going out into the field have all the information they need while there. It allows clear communication between customers, users and technicians. The software also offers a customer service history feature that stores all data regarding previous customers. This data is vital for efficient customer support and service delivery to repeat customers.

The vendor offers a demo that helps illustrate the software’s features and how it can meet different companies’ needs. Customers who wish to sign up have to pay a monthly fee of $9 per user. Customer support is also available, but only during business hours.

Pros & Cons

The robust pesticide usage tools available ensure the user has enough pesticide in their inventory and that they never run out of critical supplies. Even though the vendor offers customer support, it’s during business hours only and not around the clock. The vendor also doesn’t offer a free trial, which is crucial for prospective customers to test the software before they commit to making payments.

Pros

  • Customer service history capabilities
  • Pesticide usage tools
  • Robust dispatch management

Cons

  • Lacks round-the-clock customer support
  • No free trial

What Customers Are Saying

Pest-App customers appreciate that they get good value for their money. One customer comments, “Ease of use and quickly putting in jobs. Could do a lot better if their software handled client credit on account and texting freestyle and dropped their monthly payment to a more reasonable price for small businesses to use. Great look and ease of use. Works on all devices.”

Summary

Pest-App
Pest-App
  • Starting Price
    • pricing starts at $9/user/month
  • Pest Activity Tracking
    Yes
  • Pesticide Usage Tracking
    Yes
  • Dispatch Management
    Yes
  • Customer Service History
    Yes
  • Integrations
    Yes
Features
  • Scheduling
  • Billing and invoicing
  • Third-party integrations
PestaRoo
PestaRoo
  • Third-party integrations
  • Reporting
  • Billing and invoicing
PestaRoo is a pest control software solution for small businesses to large enterprises. The software provides all the tools necessary for running a pest control business to meet client demands. It can support unlimited quantities of customers, contact details, work orders and invoices.

PestaRoo’s features include:

  • Work order management
  • Payment processing
  • Data import and export
  • Quotes and estimates
The software offers a billing and invoicing feature that automatically allows the user to bill clients and send them an invoice via email. The feature allows users to follow up on payments before they become past due. PestaRoo also has a robust reporting feature that gives the user insightful details about the company at a glance.

The vendor offers a 20-day free trial that prospective customers can take advantage of before deciding to invest in the software. Once the trial period lapses, users have to part with $59 per month for each user. Customer support is also available, but only during business hours.

Pros & Cons

PestaRoo offers robust scheduling tools that help manage different work orders. The scheduling tool allows users to access the job agendas for each technician and optimize orders’ scheduling. Even though PestaRoo offers customer support during business hours, it’s an inconvenience for customers who’d like to have 24/7 access to get questions answered.

Pros

  • Robust scheduling tools
  • Pest activity tracking capabilities
  • Dispatch management tools

Cons

  • Lacks round-the-clock customer support

What Customers Are Saying

Customers enjoy the numerous features offered by the software and its ease of use. One customer notes, “Pestaroo makes running our business so much easier. It provides every function we need to keep employees and customers happy. The customer service is above and beyond. Any issue is always resolved fast. Easy to use and input data. Very fast to go from task to task. Has everything we need to operate our business smoothly.”

Summary

PestaRoo
PestaRoo
  • Starting Price
    • pricing starts at $59/user/month
  • Pest Activity Tracking
    Yes
  • Pesticide Usage Tracking
    Yes
  • Dispatch Management
    Yes
  • Customer Service History
    Yes
  • Integrations
    Yes
Features
  • Third-party integrations
  • Reporting
  • Billing and invoicing
PestRoutes
PestRoutes Software
  • Pesticide usage tracking
  • Dispatch management
  • Customer service history
PestRoutes Software is a cloud-based field service solution designed for pest control businesses. The companies can rely on the software to automate all aspects of their operations, making them more efficient in the office and out in the field.

PestRoutes Software’s features include:

  • Geotracking
  • Mobile payments
  • Digital contracts
  • Intelligent routing
  • Electronic billing
The customer service history feature offered by PestRoutes stores data regarding each customer’s previous service history, which is essential for providing top-of-the-line service and maintaining customer satisfaction. The software also offers a dispatch management feature that ensures work orders are matched to technicians efficiently.

The vendor offers a demo that prospective customers can watch to help them decide if the software is worth investing in. Once they choose to sign up, they can expect to pay around $199 per month. Customers have access to support during business hours.

Pros & Cons

PestRoutes offers a comprehensive billing and invoicing feature that ensures customers receive their invoices promptly and receivables don’t fall overdue. The vendor provides a demo, but it might not be sufficient for prospective customers who prefer to try the software before deciding to invest in it.

Pros

  • Robust scheduling tools
  • Comprehensive billing and invoicing
  • Reporting and analytical capabilities

Cons

  • Lacks 24/7 customer support
  • Lacks a free trial

What Customers Are Saying

PestRoutes Software customers love that they can easily customize the software to meet their needs. One client says, “How easy the platform is to use and that it is customizable. PestRoutes makes it easy to access the information I need. I am able to track my applicators live, go back and review paperwork. Make changes to routes, customer accounts, billing, scheduling, reports, sales, etc. I am also able to manage all my interstate locations and organize my SP’s into teams.”

Summary

PestRoutes
PestRoutes Software
  • Starting Price
    • pricing starts at $199/month
  • Pest Activity Tracking
    Yes
  • Pesticide Usage Tracking
    Yes
  • Dispatch Management
    Yes
  • Customer Service History
    Yes
  • Integrations
    Yes
Features
  • Pesticide usage tracking
  • Dispatch management
  • Customer service history
Pocomos
Pocomos
  • Web-based, cloud, SaaS, iOS and Android deployment
  • Dispatch management
  • Scheduling
Pocomos has been described as the pest control software of the 21st century. It helps technicians create contracts while in the field and take payments using their mobile devices. Users are also able to create calendars that can include different jobs and routes.

Pocomos’ features include:

  • Inventory control
  • Fleet management
  • Mobile access
  • Quotes and estimates
  • Calendar management
  • Payment processing
  • Real-time company data
The software offers a pest activity-tracking feature that helps users identify the pests at hand and the best control measures to get rid of them. The tracking feature comes in handy after the treatment process to identify if they’ve entirely eradicated the pest. Pocomos also offers a scheduling feature that helps companies with numerous work orders and technicians plan their routes effectively and efficiently.

The vendor offers a demo that customers can watch and decide if the software is the right fit for their business. Pricing isn’t available to the general public, so interested buyers have to contact the vendor for a custom quote. Customer support is available during business hours.

Pros & Cons

The comprehensive pesticide usage tracking feature allows the user to monitor their inventory in real time. Robust billing and invoicing features ensure payments are made on time, so the business maintains adequate cash flow. However, to help prospective customers decide if they want to invest in the software, the vendor only offers a demo and not a free trial.

Pros

  • Comprehensive pesticide usage tracking
  • Robust billing and invoicing
  • Pest activity tracking capabilities

Cons

  • Lacks a free trial

What Customers Are Saying

Customers love how easy it is to set up and use Pocomos’ software. One customer remarks, “The software is easy to use. It has everything that my previous software did not. It was easy to set up and the support so far has been top notch. The pricing is fair and competitive.”

Summary

  • Starting Price
    • Quote-based Plan
  • Pest Activity Tracking
    Yes
  • Pesticide Usage Tracking
    Yes
  • Dispatch Management
    Yes
  • Customer Service History
    Yes
  • Integrations
    Yes
Features
  • Web-based, cloud, SaaS, iOS and Android deployment
  • Dispatch management
  • Scheduling
ServicePro
ServicePro
  • Billing and invoicing
  • Third-party integrations
  • Customer service history
Service Pro offers users a platform that enables them to manage field personnel and related tasks, such as dispatching and inventory management. Users can control the entire service work order life cycle, from quotes to order management and invoicing.

ServicePro’s features include:

  • Asset tracking
  • Contract management
  • Data analysis
ServicePro offers seamless integration with other third-party platforms, which is especially helpful for users with several databases. This integration allows the user to access information from one place, which increases functionality and efficiency. The software also offers a billing and invoicing feature that allows the user to bill customers and send them an invoice via email, automatically keeping receivables up to date.

The vendor offers a demo that helps prospective customers view the software’s workings. Once they’re sure they want to invest in the software, they must contact the vendor to get a custom quote because the prices aren’t listed on ServicePro’s website. Customer support is available during business hours.

Pros & Cons

Users have access to robust reporting capabilities, and they can choose from a broad selection of standard reports or create custom ones. ServicePro offers numerous features, but it lacks dispatch management, which comes in handy when a user has several technicians in the field.

Pros

  • Robust reporting capabilities scheduling tools
  • Comprehensive
  • Pest activity tracking capability

Cons

  • Lacks dispatch management tools

What Customers Are Saying

Customers appreciate that the software is frequently updated. One customer says, “I love that the engineers of the software are constantly changing it to better its functions. Then there is a notification of what has changed and how it will benefit the user moving forward.”

Summary

ServicePro
ServicePro
  • Starting Price
    • Quote-based Plan
  • Pest Activity Tracking
    Yes
  • Pesticide Usage Tracking
    Yes
  • Dispatch Management
    No
  • Customer Service History
    Yes
  • Integrations
    Yes
Features
  • Billing and invoicing
  • Third-party integrations
  • Customer service history
ServiceTitan
ServiceTitan
  • Pesticide usage tracking
  • Pest activity tracking
  • Dispatch management
ServiceTitan is designed for pest control businesses looking for a cloud-based platform that can handle any aspect of field service management. The software has a strong sales component that allows technicians in the field to make presentations to customers and close on the spot.

ServiceTitan’s features include:

  • Sales performance tracking
  • Data import
  • Analytics
  • Employee communication
The scheduling feature allows users to book future jobs months in advance. They can also see technicians’ schedules and those who are free to take on a task to avoid overloading one technician. The dispatch management feature provided by the software allows a user to quickly adapt to unforeseen problems, such as last-minute cancellations and traffic delays.

Prospective customers have a chance to see what the software has to offer using the demo provided by the vendor. But when they decide to invest in the software, they have to contact the vendor to get a custom quote. Customers have access to support during business hours.

Pros & Cons

The software has robust reporting tools that help create a highly visual breakdown of what’s happening to individual technicians and the business as a whole, depending on the level of detail users want to get into. Even though the vendor offers a demo, it may not be sufficient for prospective customers who prefer to test the software first with a free trial.

Pros

  • Comprehensive billing and invoicing
  • Robust reporting capabilities
  • Customer service history tools

Cons

  • Lacks a free trial

What Customers Are Saying

ServiceTitan customers are amazed with the great functionality it offers. One customer notes, “Service Titan offers a lot of features, they have great ways for you to learn the software, and are always looking for ways they can bring more value to their customers. Every person I have worked with at Service Titan has been helpful, kind, and happy to be of service. Overall, it is a great program and has a lot of functionality that is beneficial.”

Summary

ServiceTitan
ServiceTitan
  • Starting Price
    • Quote-based Plan
  • Pest Activity Tracking
    Yes
  • Pesticide Usage Tracking
    Yes
  • Dispatch Management
    Yes
  • Customer Service History
    Yes
  • Integrations
    Yes
Features
  • Pesticide usage tracking
  • Pest activity tracking
  • Dispatch management
Smart Service
Smart Service
  • Pesticide usage tracking
  • Third-party integrations
  • Windows, iOS and Android deployment
Smart Service is a field service software designed to seamlessly integrate with QuickBooks to streamline business operations. It helps pest control companies increase the efficiency of their office staff and eliminate double data entry.

Smart Service’s features include:

  • Real-time updates
  • Drag-and-drop interface
  • Service agreements
  • Custom forms
  • Inventory management
A pest control company needs to keep tabs on their inventory to avoid running out of crucial pesticides. The pesticide usage tracking feature offered by Smart Service ensures the user knows how much pesticide is in their inventory at all times. It also alerts the user once reorder levels are reached.

Prospective customers have access to a demo that they can view to help them make an informed decision about whether they should invest in the software. Pricing isn’t available to the general public, meaning customers have to contact the vendor for a quote. Customer support is available during business hours.

Pros & Cons

Smart Service offers a comprehensive scheduling feature that allows users to match work orders to technicians in the field to avoid overworking one technician. The vendor provides customer support, but only during business hours, which could be restrictive to customers who prefer to have 24/7 access.

Pros

  • Customer service history capabilities
  • Comprehensive scheduling
  • Dispatch management tools

Cons

  • Lacks a free trial
  • Lacks 24/7 customer support

What Customers Are Saying

Users love the comprehensive scheduling feature that allows them to match jobs with technicians easily. One user remarks, “Being able to schedule the field guys is fantastic. I can look at the screen and immediately know if I have a worker available or not. Some of the men really LOVE that they can take photos of the job site, the work, parts that need to be replaced and it stays with that job forever.”

Summary

Smart Service
Smart Service
  • Starting Price
    • Quote-based Plan
  • Pest Activity Tracking
    Yes
  • Pesticide Usage Tracking
    Yes
  • Dispatch Management
    Yes
  • Customer Service History
    Yes
  • Integrations
    Yes
Features
  • Pesticide usage tracking
  • Third-party integrations
  • Windows, iOS and Android deployment
WorkWave
WorkWave
  • Billing and invoicing
  • Reporting
  • Third-party integrations
WorkWave offers mobile and desktop applications to connect field workers with the office and provide real-time visibility into what’s happening in the field. The software allows businesses to plan schedules for technicians and enables the sharing of information with customers.

WorkWave’s features include:
  • Pest control industry-specific website builder
  • Account management
  • Technician scheduling and route optimization
  • Field Technician mobile application
  • Full Commercial functionality, including audit logs, conditions tracking, inspection reports
  • Fully integrated payment processing solution
  • Integrated online reviews
  • Dashboards, reporting and analytics
The reporting feature offered by WorkWave provides visual insights that help assess operational performance in the field with each technician and with the business as a whole. The reports allow you to track important key performance indicators that matter most to their business.

The vendor offers a free demo that prospective users can view to get an idea of the workings of the software. Customers can access support during business hours.

Pros & Cons

WorkWave offers a comprehensive scheduling feature that allows users to book future jobs months in advance. The feature also shows committed and free technicians for more efficient work order dispatching. However, the software lacks a pesticide usage tracking feature that lets users monitor inventory. It also lacks a customer service history tool.

Pros

  • Dispatch management tools
  • Robust pest tracking capabilities
  • Comprehensive scheduling tools

Cons

  • No pesticide usage tracking tool
  • Lacks customer service history

What Customers Are Saying

Customers are impressed by the user-friendly interface. One remarks, “It seemed user friendly and like it would streamline our business. It has a lot of useful features … I like the flow within the program and the fact that it is web based eliminates a lot of downtime that you might experience from a local network program.”

Summary

WorkWave
WorkWave
  • Starting Price
    • pricing starts at $59/user/month
  • Pest Activity Tracking
    Yes
  • Pesticide Usage Tracking
    No
  • Dispatch Management
    Yes
  • Customer Service History
    No
  • Integrations
    Yes
Features
  • Billing and invoicing
  • Reporting
  • Third-party integrations

How We Chose the Best Pest Control Software

Pest control software is designed to help pest management and control companies with general tasks such as invoicing and billing. However, it’s not a one-size-fits-all solution. Different vendors have unique offerings, making it necessary for buyers to undertake research to find the software that best suits their needs. To make the search process easier for you, our team set out to find the top pest control software by considering key factors that matter most to pest control and management companies. Our criteria included:

Pest Control Features

Pest control features should be at the heart of every pest control software. A good pest control software program should go beyond handling proposals, scheduling service visits and billing. We recommend software that includes features for improving the user’s pest control practices, such as pest activity and pesticide usage tracking.

Customer Management Features

In any business, the customer is king and should be treated as such. The software chosen should nurture the relationship with each customer and promote return business. It should have features for managing the user’s relationships with clients, such as dispatch management and customer service history.

Integrations

Ideally, the software will have prebuilt integrations for accounting systems and other tools that are often used together with pest control software. Integration improves employee productivity and helps boost customer satisfaction levels. If a company has overlapping databases, the software should integrate with them to give users a complete view of their business in real time. With this information, users can make accurate decisions to keep them agile in a competitive market place.

What Is Pest Control Software?

Pest control software is a type of field service software designed for pest management and control companies and their employees. The software can assist with general business tasks, such as providing estimates and quotes to customers. However, it can also include industry-specific functionalities, such as pest activity tracking and pesticide usage tracking.

The software helps exterminators collect and analyze pest data as well as recommend appropriate solutions. By using pest control software, companies can better ensure the safety and well-being of their customers and employees. The software can also be helpful with preventative pest control. It offers users a unified system that lets them automate processes and track operations unique to their company.

Pest control software can help business owners stay current with billing and scheduling. It also helps prevent jobs from falling through the cracks and technicians from missing appointments, translating to greater customer satisfaction and reduced client loss. For pest control companies on a growth trajectory, investing in pest control software isn’t a matter of if but when.

Benefits of Pest Control Software

Pest control software offers a host of benefits to businesses. It can help them do the following:

  • Provide business automation: Various software programs on the market offer basic business automation, such as billing and invoicing, appointment scheduling and quote estimation. Pest control software also offers advanced industry-specific functions, such as automatic tracking of pesticides inventory in real time.
  • Centralize customer data: It’s essential to organize and segment customer data, and pest control software allows users to do so in a more efficient manner. Users can access the information when they need it. Most software keeps a complete and detailed customer history so that users don’t lose sight of what matters to the business — their customers.
  • Keep customers in the loop: Pest control software allows users to communicate with the customer before, during and after the job, so they’re in the loop at all times. The software reminds customers of upcoming appointments and lets them know when technicians are on their way.
  • Set the tone for a customer-centric approach:Pest control software helps with customer interaction whenever they come into contact with the company, from sending quotes to scheduling appointments.

Must-Have Features of Pest Control Software

When shopping around for pest control software, it’s crucial to note which features your business needs most. By doing so, you’ll ensure you don’t pay for features you don’t need, and that you don’t choose software that can’t meet all your needs.

At a minimum, pest control software should include these features:

  • Billing and invoicing: Like the billing and invoicing features offered by basic accounting software, this feature helps automate customer payments and other business purchases while eliminating human error.
  • Appointment scheduling: This feature allows the user to plan out customer appointments in advance. It also allows cross-checking of employee schedules and their availability. Some software might include an alert function that flags upcoming, double-booked or overdue appointments.
  • Pesticide usage tracking: This allows users to keep track of which chemicals were used to treat a specific property and how often they were used. Users can refer to this information when scheduling new appointments.
  • Pest activity tracking: The software can use traps and other devices to monitor the type of pest in a property and how often they enter certain areas. Technicians use this information to determine how to approach a job and gauge the success of initial pest removal efforts.

The Cost of Pest Control Software

The typical cost of pest control software is between $9 and $199. The cost varies among vendors and depends on the features included in the software. Some software vendors charge on a per-user basis, meaning it’s more expensive for larger companies with more employees than smaller companies and. It’s important to note that functionality can differ between software packages, and additional functionalities usually come at a greater cost.

Some vendors prefer tailoring their services to each customer’s needs. These vendors don’t indicate the software’s price on their website, and businesses have to contact them to get a custom quote. With custom pricing, customers only pay for the features they need. Most vendors also offer free trials and demos to give potential buyers a sneak peek into their software’s offerings. You can use this to check whether the software suits your business operations or if it’s customizable to match your unique processes.

Purchasing pest control software is an investment worth making because it streamlines operations and lets businesses increase their profitability and customer satisfaction.