The Best Order Management Software of 2021

Our order management software reviews are the result of over 40 hours of research on 120+ order management software  companies from across the web. These reviews and our order management software  guide help small businesses and startups find the best order management software for their business.

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How We Chose the Best Order Management Software

Businesses that sell products and services can all benefit from order management software. There are so many options to choose from, which can make it difficult to know which one is best suited for your company. To help in the decision-making process, we evaluated companies based on what’s most important to businesses, including customer experience, brand recognition, and reports.

Customer Experience

The customer experience is one of the things that keep customers coming back and, for retailers, satisfied customers are the backbone of the company. The best order management software manages sales from customers no matter where they are in the world, what currency they use, or what language they understand. For sales growth, it’s important to choose an order management program that automates taxation and the shipping process for international customers so that when a customer purchases a product, the total is added automatically. When the order process is completed through a single platform, it saves time and makes it possible for companies to focus on growing their business and other more important issues, instead of spending time resolving shipping and inventory management issues and tracking packages after the order has been fulfilled.

Brand Recognition

Order management software should allow for customization so that businesses can add their branding elements and logo to shipping materials, invoices, emails, and packing materials for easy recognition. Brand recognition should also allow for company terminology and product support. Customers who are loyal to specific brands enjoy the past experiences they’ve received when placing orders, so it’s important to duplicate that process each time with custom forms and materials.

Reports

Reporting makes it possible for executives, business owners, and team leaders to determine the health of their company or their department. Order analytics and reporting should track the sales staff and make it possible to see who is reaching goals and provide information that shows what changes should be made to increase productivity and maximize profits. Reports should show how much money is coming in and going out and what products sell the best so companies can make adjustments to what items to include in their lineup. Inventory and shipping reports should track the progress of every item intended for reselling and show where it is within the system and where it’s being shipped to.

The 15 Best Order Management Software Programs of 2021

CompanyPriceFree Trial/DemoVisit
BrightpearlCustom quoteFree demoVisit Brightpearl
EMERGE AppStarts at $26.90/user/monthFree plan availableVisit EMERGE App
Finale InventoryBronze: $99/month
Silver: $275/month
Gold: $449/month
Platinum: $649/month
Custom: Quote-based
Free 14-day trialVisit Finale Inventory
MagentoCustom quoteFree demoVisit Magento
NetSuiteCustom quoteFree demoVisit NetSuite
Now CommerceRep Portal: Starts at $100/month
FulFillment: $150/month
Customer Portal: $200/month
Free trialVisit Now Commerce
OrderhiveShopify users: Free
Lite: $44.99/month
Starter: $134.99/month
Growth: $269.99
Enterprise: Quote-based
Free 15-day trialVisit Orderhive
QuickBooks CommerceFounder: $39/month/1 user
Lite: $79/month/2 users
Small Business: $199/month/5 users
Business: $599/month/8 users
Free trialVisit QuickBooks Commerce
ShipedgeCustom quoteFree demoVisit Shipedge
ShipstationStarter: $9/month
Bronze: $29/month
Silver: $49/month
Gold: $69/month
Platinum: $99/month
Enterprise: $159/month
Free 30-day trialVisit Shipstation
Stitch LabsCustom quoteFree demoVisit Stitch Labs
SystumSystum Central: $600/month
Systum Suite: $3,000/month
Free demoVisit Systum
UnicommerceCustom quoteFree demoVisit Unicommerce
VeeqoVeeqo Lite: Free/1 user
Accelerator: $156/month/2 users
High Growth: $202/month/4 users
Premium: $260/month/5 users
Free 14-day trialVisit Veeqo
Zoho InventoryFree: $0/organization (2 users)/month
Basic: $39/organization(10 users)/month
Standard: $79/organization (15 users)/month
Professional: $199/organization (20 users)/month
Free demoVisit Zoho Inventory

Brightpearl

Brightpearl
Brightpearl is an order management software program that manages the full order process from inventory planning to shipping and fulfillment. It’s scaled to grow with businesses as they grow, and the low monthly fee makes it ideal for all size businesses, including startups and large corporations. Brightpearl works for all types of merchants, including online, brick-and-mortar, wholesale, distribution, and marketplace, or a combination of any of the above.

The software is web-based, so it’s accessible easily from anywhere that there’s a standard internet connection. To help get on the software set up or answer any ongoing questions, training and support are available through a 24/7 live representative or online during normal business hours. The company also provides in-person training, webinars, live online training, or written documentation.

Another positive feature of Brightpearl is the ability to view the amount of cash flowing in and out of the business. This provides a comprehensive view of a company’s finances and makes it easy to locate where cash flow issues start.

PriceFree Trial/DemoFeatures
Custom quoteFree demo>Web-based, cloud, and SaaS
>24/7 live rep, online help during business hours
>Cash flow reporting
>More features at Brightpearl

Pros & Cons of Brightpearl Order Management Software
Brightpearl is an ideal solution for small to medium-sized businesses (SMBs). It has an excellent inventory management system that makes it possible to see what’s in stock and what the most popular products are among customers. The order tracking system monitors the life of each product from the time it enters the inventory system until it’s shipped to the customer. Back-order management tracks products that aren’t in stock but are waiting to be received and shipped. There’s a lack of customization and advanced features, which may make it insufficient for larger companies.

ProsCons
>Order tracking
>Inventory management
>Back-order management
>Lack of custom labels
>Lack of features

What Customers Are Saying
Easy integrations make Brightpearl popular among users. One customer states, “It integrates nicely with basically all software that we need it to, so we can list products on various different channels with synced inventory and prices.”

EMERGE App

EMERGE-App
EMERGE is a complete product software app designed for small, growing businesses. It handles everything from tracking sales quotes to making the sale, inventory, and accounting management. The software is easy to use and integrates well with a variety of hosting sites, including Shopify and WooCommerce.

Pricing starts at $26.90 per month per user, which makes it easy for the software to grow with a business, and a free trial is available that allows businesses to test the program before committing to pay monthly fees. It includes sales performance reporting that shows each salesperson and determines how much money the individual brings in each month and helps measure performance and determine strategy.

The app supports multiple languages, which allows businesses to customize documents for a diverse customer base, and it supports all types of businesses ― from drop shippers to distribution warehouses.

PriceFree Trial/DemoFeatures
Starts at $26.90/user/month billed annuallyFree trial>Integrates with Stripe, Magento, WooCommerce, Shopify, Xero, and QuickBooks
>Sales performance reporting
>Inventory management
>More features at EMERGE App

Pros & Cons of EMERGE App Order Management Software
EMERGE offers excellent customer support, with online help available during normal business hours to assist in troubleshooting any issues that arise. Phone help is available 24/7 for those who work after hours or employees in other locations. The software is affordable for the number of included options, including the ability to manage returns. It doesn’t offer order tracking or back-order management, so a company will need additional software to manage more advanced tasks.

ProsCons
>Manage returns
>Online help during business hours and phone help 24/7
>Affordable
>Doesn't offer order tracking
>Lack of back-order management

What Customers Are Saying
EMERGE customers love how easy set the app is to set up and the excellent customer service. One customer commented, “Great support team that helps in customization of the app. Very responsive and helpful.”

Finale Inventory

Finale-Inventory
Finale Inventory is a cloud-based application that tracks inventory for SMBs. It also provides purchasing and order management and stock management for manufacturers, distribution companies, and retail shops. With the ability to integrate with sites like Amazon, QuickBooks, and ShipStation, Finale Inventory helps meet the online demand of customer orders and shipping.

Because the application is cloud-based, it’s accessible for mobile users or traveling executives. It’s extremely easy to use, and a free 14-day trial is available for those who want to check out the available features before choosing to run the software for their company. There’s a base price per month, but companies may scale up with additional features, which makes the software grow as the business grows.

Finale Inventory saves companies both time and money by tracking and adjusting inventory automatically with each sale or incoming order with little to no work by employees.

PriceFree Trial/DemoFeatures
Bronze: $99/month
Silver: $275/month
Gold: $449/month
Platinum: $649/month
Custom: Quote-based
Free 14-day trial>Web-based, cloud, and SaaS
>Integrates with ShipStation Specific, Amazon, QuickBooks, and ShoppingCart
>Inventory management
>More features at Finale Inventory

Pros & Cons of Finale Inventory Order Management Software
The biggest drawback of Finale Inventory Management is the lack of support for iOS users. There’s also a lack of back-order management, which tracks orders that have products on order from the supplier. Excellent customer service is available during both setup and normal operations, so questions about issues can be resolved quickly. One unique aspect of the software is the ability to forecast sales based on past orders, which makes it easier to know what products to order.

ProsCons
>Excellent customer service
>Returns management system
>Forecasting available
>Lack of order tracking
>No back-order management

What Customers Are Saying
Finale customers appreciate the ease of use and inventory management feature. One customer said, “Finale is incredibly easy to use and provided our company the ability to scale up by using additional features of the product over time. Our inventory is always spot-on as the integrations with various merchants and other software is excellent.”

Magento

Magento
Magento is an e-commerce management software that offers catalog organization, a flexible shopping cart system, and marketing tools for an online store. The SEO feature helps drive a company’s products to the top of the search page to increase exposure and sales. The software is web-based and available for iPhone and Android, which makes it easy to use while on the go. It also integrates with sites like Salesforce and Vend to cover more tasks throughout the ordering process.

Pricing for Magento is quote-based, but a free demo is available for those who want to see the difference between Magento and other software programs. The company also offers complete packages with web hosting, extensions, and developer help that can increase the cost significantly.

Another important feature is sales performance reporting, which tracks performance by sales staff and helps a manager make informed decisions on inventory changes.

PriceFree Trial/DemoFeatures
Custom quoteFree demo>Mac, Windows, Web-based, cloud, SaaS, iPhone, and Android
>Integrates with Vend, Sap, Salesforce, Xero, and Sage
>Sales performance reporting
>More features at Magento

Pros & Cons of Magento Order Management Software
One of the best features of Magento is the excellent customer service. Customer service can assist with setup or provide ongoing support and may also provide help with customization. The returns management system helps put a returned product back into the inventory system for reselling.

ProsCons
>Excellent customer service
>Returns management system
>Fully customizable
>No free trial

What Customers Are Saying
Customer tracking is one of the strong points of Magento order management software. One customer states, “Magento 2 CE is also great for tracking customer history, saves a record for each, and allows you to understand customer interests better.”

NetSuite

NetSuite
NetSuite is an online service that helps companies manage their warehouse, inventory, and order processing in a single system. This software also includes sales performance reporting, tracking financials, customer service, and e-commerce site hosting. The software integrates with BigCommerce and Salesforce, which makes it possible to add on additional features and streamline processes.

The ease of use through a web browser also makes it possible to access and update the software while traveling or working remotely. Also, because it is web-based, the speed of the system is much faster than traditionally downloaded software. Maintaining a cloud-based ordering system also helps reduce user error and lowers operating costs.

The base cost to run NetSuite is quote-based, which encompasses the entire order process for one user. Adding users and add-on modules will increase the monthly cost. The cost is also determined by the expected duration of the contract. NetSuite offers a free demo so that companies may see how the software works for their business before committing to buy.

PriceFree Trial/DemoFeatures
Custom quoteFree demo>Web-based, cloud, and SaaS
>Integrates with Magento, Salesforce, BigCommerce, and Dynamics 365
>Sales performance reporting
>More features at NetSuite

Pros & Cons of NetSuite Order Management Software
NetSuite offers inventory management, which makes it possible to see how much product is on the shelves at any given time. Order tracking helps improve a customer’s experience by providing a timeline of when their order will arrive. There’s also a back-order management system that provides constant updates on when products will arrive. The software can be expensive to operate, which may be an issue for smaller companies. Also, there is a lack of custom labels, so customer service has to assist with major changes.

ProsCons
>Features inventory management
>Order tracking
>Back-order management
>Lack of banded custom labels
>Expensive to operate

What Customers Are Saying
NetSuite users enjoy the ability to increase customer satisfaction during the order process. One customer commented, “Having the entire order process accessible by everyone has equipped us to be able to help customers in a way that differentiates us from our competitors. ”

Now Commerce

Now-Commerce
Now Commerce is an order management system for companies that are already running QuickBooks desktop for financials. It also integrates with the web-hosting sites Shopify and WooCommerce, so a company only needs to add the program for it to run as it should.

It is downloadable to Windows computers or can be implemented through an internet connection, which makes it compatible with iPhone and Android devices. This makes it easy for business travelers or remote workers to pull up the status of an order or track inventory from anywhere. The sales performance reporting features allows companies to track their sales staff to see who’s meeting goals and where improvements may be made.

Pricing starts at $100 per month, which makes the software an affordable option in comparison to other order management software programs. This cost is for one user. Companies that require more than 20 users must call for a quote. Now Commerce does have a plan that covers unlimited users for $200 a month. A free trial is also available.

PriceFree Trial/DemoFeatures
Rep Portal: Starts at $100/month
FulFillment: $150/month
Customer Portal: $200/month
Free trial>Windows, Web-based, cloud, SaaS, iPhone, and Android
>Integrates with Shopify, WooCommerce, QuickBooks, Shopify Plus, and eBay
>Sales performance reporting
>More features at Now Commerce

Pros & Cons of Now Commerce Order Management Software
One of the biggest benefits of Now Commerce is the number of amenities, including inventory management, order tracking, and back-order management. It’s built specifically for business to business e-commerce, and it’s customizable to your business and products. While the product offers customization, it’s limited. There is also no ability to duplicate new forms when uploading new products or making changes, so these must be done manually each time.

ProsCons
>Inventory management
>Order tracking
>Back-order management
>Limited customization
>Lack of ability to duplicate forms

What Customers Are Saying
Now Commerce provides the same service as multiple applications, which helps businesses streamline their order management processing. One customer said, “I like that the platform keeps track of your income, saves information needed for taxes, and helps you manage your business without the need of multiple apps to handle your business.”

Orderhive

Orderhive
Orderhive is a fully automated inventory and warehouse management software program that tracks the amount of product in your online store or brick-and-mortar retail shop from the time it arrives at the business until it reaches the customer. It integrates with Shopify, QuickBooks, Xero, and eBay, so companies running these sites may find it quick to implement. It is web-based, so executives and workers may access inventory information from anywhere there is a reliable internet connection.

The company offers a free 15-day trial, so it’s possible to compare it for free with other order management programs before deciding on the best one.

When customizing the software, you can set rules based on specific actions, including creating custom invoices, sending emails, and moving orders around. A built-in feedback system lets you troubleshoot problems by searching for questions and issues from other users, which may help find instant answers.

PriceFree Trial/DemoFeatures
Shopify users: Free
Lite: $44.99/month
Starter: $134.99/month
Growth: $269.99
Enterprise: Quote-based
Free 15-day trial>Web-based, cloud, SaaS, iPhone, and Android
>Integrates with Shopify, WooCommerce, QuickBooks, Xero, and eBay
>Sales performance reporting
>More features at Orderhive

Pros & Cons of Orderhive Order Management Software
Orderhive offers excellent customer service for businesses. Inventory tracking is extremely easy, which makes it possible to know exactly how much product is available. The software is also very customizable to easy company. For some, the program may be difficult to learn, and there’s a lack of online tutorials to provide much assistance.

ProsCons
>Excellent customer service
>Easy inventory tracking
>Customizable
>Difficult to learn
>Lack of tutorials

What Customers Are Saying
Orderhive users appreciate the easy customization. One customer commented, “Orderhive has a very customizable interface which carries across all authorized users, which is incredibly helpful for streamlining order review processes.”

QuickBooks Commerce

QuickBooks-Commerce
QuickBooks Commerce is an automated order management software program that offers inventory management for both wholesale and multichannel e-commerce companies. The web-based platform makes it ideal for companies with executives who travel or for those with work-from-home employees. It integrates with popular hosting sites like Shopify and WooCommerce, which is ideal for those who already have a website.

QuickBooks Commerce has a stock control option and is scalable easily, depending on the size of the company. Pricing starts at $39 per month for the Founder plan, which includes 10 sales orders per month and access for one user. The largest plan, Business, allows eight users to access the system and handles up to 2,500 sales orders per month. For businesses with extremely high order volumes, the company does have a premium plan that handles 5,000 orders and provides access for 15 users. The free trial allows companies to test it risk-free.

Additional features include greater visibility for orders with reporting and analytical tools included, which makes it possible for companies to solve issues before they turn into bigger problems.

PriceFree Trial/DemoFeatures
Founder: $39/month/1 user
Lite: $79/month/2 users
Small Business: $199/month/5 users
Business: $599/month/8 users
Free trial>Web-based, cloud, SaaS, and iPhone
>Integrates with Shopify, WooCommerce, QuickBooks, Xero, and eBay
>Cash flow reporting
>More features at QuickBooks Commerce

Pros & Cons of QuickBooks Commerce Order Management Software
QuickBooks Commerce helps reduce errors in inventory management by automating the process. The software also has a multicurrency support process, which is ideal for international companies. The program offers 24/7 support, with the exception of Android support. However, because there are so many advanced features, some processes can take longer to process in comparison to other order management programs.

ProsCons
>Live rep available 24/7, online support during business hours
>Inventory management
>Multicurrency support
>Lack of Android support
>Simple process can take too long to process

What Customers Are Saying
Inventory management gains popular reviews with many customers. One customer reviewed the product, saying, “We organize the sales and have our products saved in product categories and groups. The dashboard gives smart, direct functions that allow me to see the general and most important data directly there. Products can be scanned, and they will appear directly in the right category.”

Shipedge

Shipedge
Shipedge is a cloud-based order management software program for all size businesses. Designed to work best with e-commerce warehouses, Shipedge helps manage inventory, automate the order fulfillment process, and track orders through shipping. It integrates with multiple sites, including Amazon and CommerceHub, and is accessible online easily from a computer or Android device.

Plans include Shipedge Startup as well as the Shipedge Suite and Shipedge Enterprise plans. However, quotes are tailored depending on the needs of each business. A free demo is available so that business owners can see the program in action.

Additional features include the generation of business intelligent dash reports, a third-party logistics (3PL) billing system, a supply management system, and business-to-business (B2B) commerce setups. The warehouse management system offers a detailed map of where each product is allocated and can forecast how long each product will remain on the shelf based on prior sales velocity.

PriceFree Trial/DemoFeatures
Custom quoteFree demo>Web-based, cloud, SaaS, and Android
>Integrates with Amazon, APC, 3Dcart, ShoppingCart, and CommerceHub
>Inventory management
>More features at Shipedge

Pros & Cons of Shipedge Order Management Software
Shipedge provides excellent customer service to assist in problem-solving and customization. The software is extremely easy to set up and get running, but advanced features may be difficult to learn and will require professional assistance. One highlight of the program is its order tracking feature that lets you know exactly where an item is at any given time through the order process. The biggest downfall is the lack of availability for iOS devices.

ProsCons
>Customer support during business hours
>Easy to set up
>Order tracking
>Not available for iPhone and iPad
>No free trial

What Customers Are Saying
Shipedge makes it possible for multiple users to process orders across different platforms. One user commented, “With ShipEdge, there’s easy integration from other platforms. It’s a simple way for multiple users to process orders. I like that our warehouse uses them, and they handle all of our orders from multiple platforms.”

Shipstation

Shipstation
Shipstation is a web-based shipping management tool for e-commerce shops. It makes it easier to process orders from sites like Shopify, WooCommerce, and eBay. Features include sales performance reporting and shopping cart management. The program is available for both Android and iPhone, which makes it easy to check on a product while traveling or working from home.

Pricing on Shipstation starts at $9 per month for the Starter plan. Additional plans include Bronze, Silver, Gold, Platinum, and Enterprise. The tiers are based on the number of shipments your company sends out each month and the number of users who will need access to the program. There is also a free 30-day trial that includes access to all features. If you decide to sign up for the software, there’s a 90-day satisfaction guarantee with a full refund.

Additional features include a self-service tracking portal for customers, a simplified international shipping process, customer relationship management (CRM) messaging, and a returns portal.

PriceFree Trial/DemoFeatures
Starter: $9/month
Bronze: $29/month
Silver: $49/month
Gold: $69/month
Platinum: $99/month
Enterprise: $159/month
Free 30-day trial>Mac, Windows, Web-based, cloud, SaaS, iPhone, and Android
>Integrates with Shopify, WooCommerce, QuickBooks, Xero, and eBay
>Sales performance reporting
>More features at Shipstation

Pros & Cons of Shipstation Order Management Software
Shipstation offers an easy-to-use dashboard that makes setup simple. It integrates with all major carriers, which allows customers to choose their favorite method of shipping. Customizable email templates let you reach customers while showing off your brand. However, advanced features can be difficult to learn, and alerts about products throughout the shipping process can be missed easily.

ProsCons
>Customizable email templates
>Easy-to-navigate dashboard
>Integrates with all major carriers
>Phone support is only for Enterprise plans

What Customers Are Saying
Integration with other platforms is one of the things that makes Shipstation popular with businesses. “Shipstation syncs seamlessly with various online platforms (Shopify, etc.) and contains all of the data you need to successfully run and scale a business.”

Stitch Labs

Stitch-Labs
Stitch Labs is a leading inventory control software that simplifies operations for high-growth commerce brands. No downloads are required for this software program because it’s accessible easily from the web. For assistance with issues and setup, customer support is available during normal business hours.

Stitch Labs has custom quotes for premium packages. The basic plan includes more than 50 prebuilt reports, unlimited sales channels, and support for an unlimited number of users. Options for larger packages include geographic routing, advanced purchase orders, and smart replenishment reports. The software offers a free demo that allows potential users to test all the features to make the decision-making process easier. Each tier has limits on the monthly order volume, so it’s important to speak with a sales rep to get the exact licensing agreement for your company’s needs.

The reporting and analytics help companies make decisions for smarter operations. Updates to the software are done quickly to prevent lag and downtimes.

PriceFree Trial/DemoFeatures
Custom quoteFree demo>Web-based, cloud, and SaaS
>Integrates with Amazon, AMS Fulfillment, Bergen Logistics, BigCommerce, and Bleckmann
>Customer service during business hours
>More features at Stitch Labs

Pros & Cons of Stitch Labs Order Management Software
Stitch Labs is a full-service software program covering inventory management and back-order management. The interface is simple to use and set up, but there are a lack of custom labels and a lack of support for iOS devices. The reporting features of the software are extensive, including the master control list of inventory items. If a product isn’t listed as in-stock inventory, then it can’t be sold, which eliminates wait times for customers.

ProsCons
>Inventory management
>Back-order management
>Easy-to-use interface
>Lack of custom labels
>Lack of app for iPhone or iPad

What Customers Are Saying
Customers comment about the ease of use of this cost-effective software program. One customer said, “An inventory tool that also allows [it] to adapt the invoicing and sales management. The channel manager works perfectly and at a small cost. Scanning of products is fast and easy work. Product sheets are clear and detailed.”

Systum

Systum
Systum is an order management program that helps companies run their entire B2B and business-to-consumer (B2C) e-commerce business. This program is web-based and accessible from an iPhone, so executives and sales staff can check an order from anywhere there’s an internet connection. The software integrates with Amazon, BigCommerce, and Avalara to automate the ordering and inventory process. Customer service is available during normal business hours to help with advanced features or basic setup.

Pricing starts at $600 a month for the base software, which may be expensive for many startups, but there is a free trial that allows companies to try all aspects of the software to see if it’s right for them. The base price is for up to 25,000 transactions per month. Systum Suite costs $3,000 a month, which includes unlimited users and up to five warehouses. Designed for larger companies, Suite also handles up to 50,000 transactions a month.

Additional features include forecasting, product identification, multichannel management, and reporting and analytics. The program also offers customer alerts and notifications to help businesses track sales.

PriceFree Trial/DemoFeatures
Systum Central: $600/month
Systum Suite: $3,000/month
Free demo>Web-based, cloud, SaaS, and iPhone
>Integrates with Amazon, Avalara, BigCommerce, Bread Finance, and CardConnect
>Online support during business hours
>More features at Systum

Pros & Cons of Systum Order Management Software
Systum is an excellent value for the number of processes it covers, including the entire inventory management system. It is easy to set up, so businesses can get the program running quickly.

ProsCons
>Excellent value for the money
>Inventory management
>Easy setup
>Lack of Android support
>No free trial

What Customers Are Saying
Support with the setup is important to customers, and Systum gets high marks. One customer commented, “It has been a great experience working with the Systum team. They worked hard with us from the beginning to get us set up and running in a short time as our current system was being shut down, and we needed something quickly. ”

Unicommerce

Unicommerce
Unicommerce is a web-based e-commerce software platform that makes it easy to automate order and inventory processes. The program makes it possible to sync and load products through Microsoft Excel for easy usage. This comprehensive inventory sync and order processing makes it possible to track a product from the time it enters into the system until it reaches the customer.

The software is quote-based for a basic licensing plan. There is also a Professional plan and an Enterprise plan that includes unlimited stock-keeping units (SKUs), item-level bar coding, application programming interface (API) integration, inward logistics, and enterprise resource planning (ERP) integration. A free trial is offered that allows companies to explore the processes before committing to buy.

Many times businesses need to purchase several different software programs to handle multiple functions and then must employ resources to maintain these systems. With Unicommerce, companies can integrate with various functions and ERPs to eliminate additional software.

PriceFree Trial/DemoFeatures
Custom quoteFree demo>Web-based, cloud, SaaS, and Android
>Integrates with eBay, Amazon, Flipkart, Maccaron, and AJIO
>Comprehensive inventory sync and order processing management
>More features at Unicommerce

Pros & Cons of Unicommerce Order Management Software
One of the biggest advantages of this software is that it’s inexpensive to use, and online customer support is available during normal business hours for advanced issues. The lack of iPhone support limits the product’s usage for some users, and the basic plan has limited functionality, which can make the product more expensive for companies that need add-ons.

ProsCons
>Customer support online during business hours
>Inventory management
>Lack of iPhone support
>Based plan has limited functionality

What Customers Are Saying
Integration with other platforms is one of the most commented-on features. One customer praised the software, saying, “Program integration with Amazon Seller Central is easy, and the communication between the Website and Unicommerce is really good. Orders are automatically verified, and the pickup slot and time can be easily predefined. Also, returns by FBA [Fulfillment by Amazon] can be synced through Unicommerce.”

Veeqo

Veeqo
Veeqo is an order management software that streamlines the shipping and inventory process for e-commerce businesses. The software integrates with Shopify, BigCommerce, and some of the other most popular hosting sites. Because the program is web-based, it makes it easy to check inventory availability or track a customer’s shipment while traveling or working from home.

Veeqo also includes sales performance reporting, so companies may audit their sales staff to determine who’s reaching their goals and who isn’t.

Startup companies may choose the free version (Veeqo Lite) that allows for one user, includes all shipping features and provides discounted United States Postal Service rates. Other plans include the Accelerator, High Growth, and Premium plans. The Accelerator plan costs $156 per month and allows two users to access the system. The Premium plan is $260 a month and includes a 14-day free trial and up to five users. It also provides businesses with a bar code scanner for entering merchandise into the system easily and more detailed reporting.

PriceFree Trial/DemoFeatures
Veeqo Lite: Free/1 user
Accelerator: $156/month/2 users
High Growth: $202/month/4 users
Premium: $260/month/5 users

*The prices shown are billed annually
Free 14-day trial>Web-based, cloud, SaaS, iPhone, and Android
>Integrates with Magento, Shopify, Woocommerce, BigCommerce, and Shopify Plus
>Sales performance reporting
>More features at Veeqo

Pros & Cons of Veeqo Order Management Software
Veeqo is easy to set up, and customer service is available to walk you through the more advanced features. It integrates easily with other applications, which can save time when running an online business. The program has difficulty handling multiple currencies, which may be an issue for those with a diverse customer base. It’s also time-consuming to create custom invoices without knowledge of programming.

ProsCons
>Easy to set up
>Excellent customer service
>Integrated shipping management
>Difficulty handling multiple currencies
>Difficult invoice creation

What Customers Are Saying
Ease in syncing across multiple selling platforms is a plus for many users. One customer said, “So far, Veeqo has been a game-changer for us. Our stock is syncing on all of our selling platforms, our stock checks are so much easier now, and most of our Dispatch department [is]having a much easier time processing incoming and outgoing goods.”

Zoho Inventory

Zoho
Zoho Inventory order management software makes it possible to run your business with the use of online productivity tools and SaaS applications. The web-based platform is accessible easily from a mobile device while traveling, and it works well with both Android and iOS devices. For more advanced features, a live rep is available 24/7, and online chat is available during normal business hours.

The basic Zoho software is completely free, with storage for up to 5,000 records and free cloud storage for up to 1GB of information. You can create customer list views using your company’s own business terminology to locate purchase orders and other data quickly. For more advanced features, plans with additional options are available that let the software grow as your business grows.

Zoho saves companies time and money. There’s no need to constantly check for orders and move them throughout the inventory process. Zoho does this for you.

PriceFree Trial/DemoFeatures
Free: $0/organization (2 users)/month
Basic: $39/organization(10 users)/month
Standard: $79/organization (15 users)/month
Professional: $199/organization (20 users)/month
Free demo>Web-based, cloud, SaaS, iPhone, and Android
>Integrates with Google Workspace, Office 365, Slack, Shopify, and Mailchimp
>Live rep available 24/7 for support, online support during business hours
>More features at Zoho Inventory

Pros & Cons of Zoho Inventory Order Management Software
The biggest advantage of Zoho is that it’s inexpensive for startups to use and ideal for small businesses. It doesn’t integrate well with some hosting sites so that the use can be limited. There have also been issues reported with payment processing. The more advanced features can be difficult to learn.

ProsCons
>Inexpensive to use
>Ideal for small businesses
>Difficulties with payment processing
>Hard to learn

What Customers Are Saying
Customers recommend Zoho for small businesses. One customer praised the software, saying, “If you are just starting out with a business or company, and you want to make your business sound more professional, you really need Zoho. ”

What Is Order Management Software?

Order management software is a program that automates the entire order process, from tracking sales to placing orders, maintaining inventory, and fulfilling orders. It helps businesses maintain records of the items placed into the inventory system and the customers who’ve purchased them.

Built-in analytics from order management software provide a detailed picture of any flaws or workflow issues in the system that can cause a drop in sales, and they give executives a clear view of what items sell the most and which ones aren’t selling at all. It also offers visibility to the customer, who can track what they’ve ordered and see where it is within the process.

Instead of keeping paper copies of every single transaction, order management software tracks each action digitally.

Without order management software, companies often have to use multiple programs or partners, including packing services and distribution centers. This can result in a lack of control over an order and increase the likelihood of a product getting lost before it reaches the consumer. As a result, order management can impact the way a customer views a business or its brand. Once a customer orders a product, they expect a quick and error-free experience. Any issues can result in a lack of trust and a chance that they won’t shop with the company again.

Benefits of Order Management Software

The order process takes time and a variety of steps to prevent costly errors. A small business may not have the time, resources, or staff to handle each one of these requirements. Order management software helps support businesses through this process by providing a variety of benefits:

  • Automation: Automation saves money on manual labor and cuts out the risk of human error across invoicing and order processing. As a result, companies can focus their attention on other things like expansion and customer retention.
  • Access: With a storefront, a business is only open for specific hours a day, which can be an inconvenience for customers who can only shop at certain times. Order management software keeps an e-commerce site open 24 hours a day, which means customers can place orders anytime and still receive excellent service.
  • Real-time data: Because the order process offers a real-time view of each step, it’s easier for companies to identify and react to any issues that arise. Taking care of problems as soon as they happen can reduce customer dissatisfaction, errors in processing, and delays in shipments.
  • Complex views: The order process has many different steps. Without this software, order management can take place through many different software programs or outsourced workers. With order management software, companies get a single view of the entire order fulfillment process.

Must-have Features for Order Management Software

Depending on the size of the business and the company’s products or services, order management software can have different options and features. Because the options may seem limitless, it can be difficult to figure out what the most important things to look for are. Consider the following:

  • Software integration: Many companies use finance software like QuickBooks to manage accounts receivable and payable. Choosing an order management system that integrates with the finance software allows information to flow easily, so time spent entering numbers is reduced.
  • Customization: Customization helps customers locate the products and services they need and streamlines the order process.
  • Order information: Order management software should provide complete data on the status of an order. It should also provide customers with enough information to limit time spent on the phone or in online chat with support.
  • Inventory counts: When done manually, staff members must count each product and keep a running total of the number of items in inventory. Order management software with inventory management lets you know how much stock is on hand and notifies customers when items aren’t available.

The Cost of Order Management Software

The cost of order management software depends on a wide range of variables. Free options are available for small companies with one to two employees and only a few products from which to choose. Larger corporations can expect to pay thousands of dollars a month for a full-service order management software system.

The deployment of the software can affect the cost. Downloadable software usually has a one-time licensing fee. Additional features can cost more. Web-based software is charged by the amount of storage that’s provided. In some cases, the software is charged monthly by the number of users. The more people who have their hand in the inventory process, the more expensive the service is.

How much support you receive can also affect the cost of order management software. Some providers offer a monthly support package while others offer basic online tutorials or phone service that will walk users through basic steps. For more complex issues and customization, support typically is offered in tiers. The more help you receive, the higher the monthly cost. Most companies provide consultations to go over the number of services you need to operate your business efficiently. A quote is provided to suit your needs.