Mozello Review 2023

Bottom line: Of all the website builders, I’ve found Mozello one of the easiest to use. In terms of scalability and long-term solutions, it is not the best choice. But it is a great solution for small businesses and individual users who want to launch a simple website or an online store. Mozello might be the answer if you’re looking for a simple website builder for small businesses.

Who should choose Mozello? Small businesses and individuals looking to showcase their services or quickly start a simple online store.

What we like about Mozello

• Easy setup: I found the setup particularly easy. Once signing up, you don’t need to enter your credit card information. Mozello allows you to choose from one of its 48 templates, and you can get straight into customizing your website.
• Get started for free: You can begin creating your website for free. Mozello offers you a free domain name and hosting with the cheapest plan. I found this one of Mozello’s standout features compared to its competitors.
• Code customization: While Mozello is quite limited in its customization features, it compensates with its developer tools. If you are familiar with HTML, CSS, and JavaScript, you can access your website’s code and make more advanced customizations.
• Good and responsive templates: I thought most of the 48 templates were modern and responsive. This is key as more people are accessing websites from their mobile phones. It’s also possible to change your template in real-time.
• E-commerce features: Mozello offers basic e-commerce features that enable you to create an online store, add products and categories, and customize products with images, variants, and colors. These features are great for businesses wanting a simple e-commerce site with a 0% transaction fee. If you want more comprehensive e-commerce features, consider other options, such as Shopify or WooCommerce.

What fell flat

• No drag-and-drop interface: One drawback is that it lacks a drag-and-drop feature, which limits customization. Alternatives like Wix have this feature, allowing you to simply move around different elements on your website. Mozello uses content blocks, which are easier but less flexible.
• Limited features: In terms of integrations, features, and customization, Mozello is quite limited. You might consider other options if you are looking for a more comprehensive website builder with a wide range of features.
• Limited blog and news feature: If you want to create a sustainable business blog, I don’t recommend Mozello, even though it has its blog feature. It lacks many important features for bloggers, such as customizable blog layouts and SEO features that help you optimize and rank your site on Google. For bloggers, I recommend alternatives like WordPress or Wix.

Mozello’s Editorial Review

Mozello claims to be the world’s easiest website builder to use. While this may be true for those with no prior experience in website design or coding, I found it lacks some features more experienced users might find essential.

Mozello’s free plan offers enough features for getting started, and if you’re interested in upgrading to a paid plan, you easily can. It is most suitable for small businesses, thanks to its easy-to-use interface, e-commerce features, and good customer support.

See how we rate e-commerce platforms.

Plans and Pricing

Mozello pricing is straightforward and reasonable, with some useful features even in the free version. Look at the details of each plan:

• Free
  • Good for: New users and individuals
• Premium–$10 per month
  • Good for: Small-business websites, blogs
• Premium Plus–$20 per month
  • Good for: Small-business websites, e-commerce

Features

Store design

Mozello offers 48 ready-to-use mobile responsive templates across different niches. There is no categorization of templates, but I scrolled through and chose what appealed to me, editing it in the content layout editor. You can select your template right away when signing up to the platform.

Compared to other website builders, the theme selection is not the best, but there’s still something for everyone. Changing the theme later is easy from your Mozello editor if it doesn’t match your preferences.

After selecting the theme, you’ll head to Mozello’s editor.

Mozello is an intuitive and easy-to-use site builder. From the left sidebar, you can access all the website editing features.

The website editor differs from competitors like Squarespace and Wix as it doesn’t offer drag-and-drop features. This can be good or bad, depending on whether you want more control over the website design or an easier interface.

Mozello uses content blocks that are easy to add by clicking the “Plus” icon between different sections. There are various content blocks to which you can add text, images, videos, banners, products, galleries, and forms.

The new content block you selected can be edited according to your preferences. Selecting a text section, for example, allows you to edit the header and base text. No matter what plan you have, you can add all of the available content blocks.

Fonts can be changed from 33 different combinations on the left sidebar, which are all available even on the Free plan.

Color options are quite good in Mozello. You can choose from 19 ready-to-use color schemes or fully customize your own colors for the site. Both of these options are available for all of the plans.

After you have edited your site, you can view it on the “Preview” window, which is available from the left sidebar.

A major disadvantage of the Mozello editor is that you cannot edit nor preview your site in the mobile view. As all Mozello sites are automatically mobile-responsive, this isn’t a deal breaker.

Developer tools

If you are familiar with HTML, CSS, and JavaScript, you can access your Mozello website’s code and make more advanced customizations.

The coding features of Mozello are available for Premium plan users, and it can be easily accessed from the editor’s settings.“If you are like most people who want to build a website, you might be confused about the different developer and programming languages. Let me put your mind at ease — with Mozello Website Builder, it is absolutely not a requirement to know any type of programming. These developer tools are great options for more advanced users who want to customize their websites, but most people will not need them at all. If you are feeling ambitious. However, learning even introductory levels of HTML, CSS, and JavaScript can help you take your web design skills to the next level (and it isn’t as hard as you might think). – Michael Levanduski, Network Technical Engineer

E-commerce features

Mozello’s strongest selling point is its e-commerce features. With Mozello, you can easily create beautiful online stores to sell physical and digital goods.

Some of these features are available on the free plan, but for more advanced features, such as custom fields on checkout, the ability to sell unlimited products, and variants, you need to upgrade to a paid plan.

You can manage your catalog in Mozello via its own page.

Also, you can add new products and categories. On the Premium Plus plan, you can export and import products on this page.

When adding new products, you can include a category, a title, pictures, and a description, as well as advanced settings like variants, product groups, registration numbers, and whether to sell digital products or physical products. All plans include these features.

It’s important to note that Free can only add five products, while Premium can add 15, and Premium Plus can add an unlimited amount.

A few other notable e-commerce features include the ability to customize the checkout form for the Premium Plus plan, product filters that help customers find the right products, and the ability to edit the order confirmation page for all plans. There’s a 0% transaction fee on all plans.

Mozello’s e-commerce features are nothing like what Shopify or Wix offer, but are more than enough for creating a minimal online shop. It does offer integration with different email services, which is beneficial for e-commerce brand owners.

Payment processing

Mozello also supports multiple payment methods, including many popular options. You can add these payment processors to your online store from your editor’s “Catalog settings.”

Be aware that PayPal, cash, and bank transfer are the only payment options available for the Free plan. You must upgrade to the Premium Plus plan to access other payment providers. Mozello’s payment processing options — significantly limited in comparison to its competitors like Wix and Squarespace — are sufficient for a minimal online store.

Blog features

Mozello has quite limited blog features and related customization options, but it is possible to create a basic blog or news site with the builder.

Mozello’s blog editor offers basic features, such as changing fonts, text styles, and types, sizes, and colors. You can also bold the text, make it italic, or justify it to different positions.

It lacks all the scalable features a blog needs, such as custom plug-ins and apps to extend its functionality, SEO tools to help you rank higher on Google, and analytics tools to help track your blog’s traffic. Mozello integrates with Google Analytics and Facebook Pixel for reporting and analytics, but you cannot integrate custom apps or any other analytical tools in the future.

Multilanguage

Among Mozello’s highlights is the ability to create multilingual sites, which is available even on the Free plan. Mozello does not offer auto-translate like Wix, but it’s still one of the easiest website builders if you want to create multilingual websites.

The management of these multilanguage pages is simple. You can change and add new languages by clicking on the “Pages” tab. Changing the language creates a new website, and you can redo the design as well.

A total of 64 languages can be added, covering the majority of the world’s languages.

Marketing tool

Mozello integrates with a marketing tool called Engaga, designed by Mozello’s team. It allows you to collect email addresses with banners, site widgets, and popups, as well as promote new collections and sales. This tool can be accessed from Mozello’s website editor’ click on “Extras” from the left sidebar, and “Engaga.”

You can select from multiple ready-to-use templates, and give your own touch to it in the editor. The widgets you edit and publish will appear on your Mozello site. Visitors can add their email addresses, for example, which is beneficial for you to later retarget them.

The design interface of this tool is easy to use, and almost identical to Mozello’s website builder. Engaga’s tools allow you to collect email addresses, not send out emails. You can integrate Engaga with email marketing tools like Campaign Monitor, GetResponse, and Mailchimp, so you can send marketing emails properly.

Engaga is free to use for all Mozello plans, except the free plan has only 10 available templates while the Premium Plus plan offers 69. It does not integrate with email platforms by default, so you must subscribe to Engaga’s plans.

Security

Mozello does not manage credit card payments; it cooperates with PCI DSS-compliant payment processors such as PayPal, Stripe, and Braintree, which means that your customers’ credit card data is safe.

Mozello does not make any public guarantees about data backups, but I contacted its support for more information. The team stated it makes automated daily data backups every six hours.

If something goes wrong with your design or you accidentally delete something, you can partly restore it, as the staff explained: “The data can be manually restored from backup files by Mozello team, but it is required for the website user to specify the exact data and the approximate time when the data has been deleted. The entire website as an entity cannot be simply restored to an older version.”

Support

Mozello offers live chat and email support for its users. A public phone number is also available, but it isn’t as clearly displayed as the rest of the support.

Even though Mozello is a low-cost website builder, I found its customer service to be great, especially the live chat feature. Live chat is available for everyone, even if you have no Mozello account.

• Chat: Live chat is the easiest way to reach the company; I got an answer within five minutes during office business hours.
• Email: You can email the Mozello team, which promises to answer the requests within 24 hours, but I found it to be faster, especially when the office is open.
• Phone: Phone calls are quick ― once you call, someone usually answers right away during open business hours.
• Support page: You can find answers to most questions on Mozello’s support page, which consists of FAQs and answers.

Mozello’s phone support is not as visible as other customer support options, so you will need to do the following:

1. Go to Mozello’s footer and click “About”
2. Click the “Contact” tab
3. The phone number is visible under the email address

From the same page, you can find more information about the company, including corporate and press contact information, the corporate office address, and additional company information.

One oddity is that you can’t access any support links if you’re inside the web builder interface. No link to a general account admin page, no “help” button, and no “exit web builder” function. You have to open a new window to access any support. Not the end of the world, but somewhat cumbersome from a user experience standpoint.

Overall, I was pleased with the support — especially the live chat feature since it does not require an account with Mozello.

Recent Improvements

Mozello constantly updates the platform, especially focusing on improving and adding e-commerce features, which is its strongest selling point. The company publishes “Mozello news” on its blog site from time to time, where it discusses all the features added, such as:

• Product sorting and filter features: Mozello recently introduced a new feature called Product filters, which allows shoppers to quickly filter products by different criteria, including product size, color, brand name, product availability, and price.
• The ability to send order status emails via email: Mozello now allows you to send order status emails to your customers. This is an ideal way to keep your customers updated on the status of their orders and provide any necessary information.
• New visual and other notable improvements: Mozello has made some visual improvements to its platform, making it easier to add new pages. These include new video content blocks and action buttons.

Compare Mozello Alternatives

Mozello is a solid website builder, but competitors, including Wix, Squarespace, and Hostinger, could be a better fit. See some of the best Mozello alternatives and how each compares to other top-tier website builders:

Website Builder

Pricing + Basic Plan Features

Mozello

Free

• 50GB of storage space
• 15 products and 20 variants
• Accept PayPal payments

Consider Mozello if:
You’re a small business or individual who wants to create a simple website or an online store

Hostinger

Read our full review

$2.99 per month

• Free domain and SSL
• AI-assisted tools
• Unlimited storage and bandwidth
• Blog

Consider Hostinger for: 
Innovative free tools to help you build your brand and website

Wix

$16 per month

• Unlimited products
• Free domain for one year
• 2GB storage
• Stream up to 30 minutes of video
• 800+ templates

Consider Wix if: 
You need more design template options. Wix offers far more (and better) predesigned templates to get you started

Squarespace

Read our full review

$16 per month

• Award-winning design templates
• Mailchimp integration
• Access to raw code
• Marketing tools
• 0% to 3% transaction fee

Consider Squarespace for: 
Modern templates; easy template switching

Frequently Asked Questions About Mozello

How I Rated Mozello

At Digital.com, we know how important it is to test products thoroughly and compare how they measure against the industry leaders. I spent hours familiarizing myself with Mozello’s dashboard, setup process, website builder, and all of its features. While my definition of “easy to use” may differ from others, I approached this as though I was new to website builders and compared it to my experience with some of the top site builders we’ve also reviewed.

This comprehensive overview of Mozello can quickly answer whether it’s the right website builder for you. We also drilled down to specific features, so you can have a more detailed look at features or services. I gave more weight to some parameters, including features, security, support, pricing, ease of use, and how Mozello has improved since our last review.

I test website builders based on the following factors:

• Customization options: Can you change the look and feel of a template or add your own code?
• Ease of use: Is the navigation intuitive with built-in tools, such as an in-app photo editor?
• Value: Can you get a free plan or trial to give the builder a test drive? Are there extensive features on paid plans that justify the cost?
• Security: What does the website builder do to keep your site and your customers’ data safe?
• Templates: Are the templates attractive, updated, and generally high quality? Can you find many to choose from?
• Support: Can you get help when needed, whether it’s from a human or support center articles?
• Recent improvements: Has the builder done anything lately to step up its offerings?

Learn more about our review methodology.