Our Top Picks

CareTracker
CareTracker
  • Deployment: Mac, Windows, web-based, cloud, SaaS, iOS
  • Customer service: Live support
  • Includes claims management
CareTracker is part of Cerner EHR software’s suite of tools designed to help nursing homes and home care providers manage patients and operations. It includes claims management functionality, and the software can be deployed to Mac and Windows desktops, web-based platforms, and iOS mobile devices. In addition to tracking the details of patient care plans, the software comes equipped with tools for analyzing the results of treatment data, checking regulatory compliance, and managing revenue. CareTracker comes with live customer support, and potential clients can try out a free demo before making a financial commitment.

Pros & Cons

Pros

  • Includes staff scheduling features
  • Suitable for nursing homes

Cons

  • Doesn’t offer Android deployment

Summary

CareTracker
CareTracker
  • Starting Price
    • Custom Quote
  • Electronic Health Record
    Yes
  • Claims Management
    Yes
  • Staff Scheduling
    Yes
  • For Home Care Providers
    Yes
  • Reports
    Yes
Features
  • Deployment: Mac, Windows, web-based, cloud, SaaS, iOS
  • Customer service: Live support
  • Includes claims management
GEHRIMED
GEHRIMED
  • Deployment: Mac, Windows, web-based, cloud, SaaS, iOS
  • Customer service: 24/7 (live rep)
  • Suitable for nursing homes
GEHRIMED is a cloud-based long-term care management platform used by more than 10,000 healthcare facilities. The software provides a variety of handy features, including in-depth reporting and staff scheduling tools as well as integrations with PointClickCare. Whether they’re in the office or on the move, physicians and practitioners can quickly view and manage patient data from GEHRIMED’s desktop and mobile deployments. New patient records can be created in five simple steps, and the software also has electronic prescription writing functionality. If issues arise, customer service is available 24/7. After trying the free demo, long-term care providers can contact GEHRIMED for a custom quote.

Pros & Cons

Pros

  • Includes integrations
  • Includes reporting features

Cons

  • Not suitable for home care providers
  • No claims management tools

Summary

GEHRIMED
GEHRIMED
  • Starting Price
    • Custom Quote
  • Electronic Health Record
    Yes
  • Claims Management
    No
  • Staff Scheduling
    Yes
  • For Home Care Providers
    No
  • Reports
    Yes
Features
  • Deployment: Mac, Windows, web-based, cloud, SaaS, iOS
  • Customer service: 24/7 (live rep)
  • Suitable for nursing homes
HCS Interactant
HCS Interactant
  • Deployment: Web-based, cloud, SaaS
  • Customer service: 24/7 (live rep),
  • phone during business hours
Designed to be an all-in-one patient management solution, HCS Interactant’s web-based software helps senior living organizations streamline accounting operations, enhance EMRs, and perform in-depth patient analysis, leading to fewer reductions in Medicare payments and improved hospital readmission rates. Claims management, reporting, and staff scheduling are some of the software’s most notable features. New clients can explore the software’s robust functionality during their free demo. Offering around-the-clock customer assistance, HCS Interactant ensures help is moments away any time clients need it.

Pros & Cons

Pros

  • Supports integrations
  • Includes reporting features

Cons

  • Not suitable for home care providers

Summary

HCS Interactant
HCS Interactant
  • Starting Price
    • Custom Quote
  • Electronic Health Record
    Yes
  • Claims Management
    Yes
  • Staff Scheduling
    Yes
  • For Home Care Providers
    No
  • Reports
    Yes
Features
  • Deployment: Web-based, cloud, SaaS
  • Customer service: 24/7 (live rep),
  • phone during business hours
Matrixcare
Matrixcare
  • Deployment: Web-based, cloud, SaaS
  • Customer service: 24/7 (live rep), phone during business hours,
  • online
Matrixcare is a long-term care software company that has been providing technology solutions for electronic health records for more than three decades. With its 24-hour customer support, clients can always get assistance from a live agent. Matrixcare’s cloud-based CareCommunity platform enables caregivers, physicians, and patients’ family members to view an individual’s status and treatment plan at a glance as they move to different care settings. The software is designed to meet the needs of nursing homes, and it comes with several third-party integrations. Interested parties can contact the company for a custom quote and free demo.

Pros & Cons

Pros

  • Suitable for home care providers
  • Reporting features

Cons

  • Doesn’t offer native mobile or desktop deployment

Summary

Matrixcare
Matrixcare
  • Starting Price
    • Custom Quote
  • Electronic Health Record
    Yes
  • Claims Management
    Yes
  • Staff Scheduling
    Yes
  • For Home Care Providers
    Yes
  • Reports
    Yes
Features
  • Deployment: Web-based, cloud, SaaS
  • Customer service: 24/7 (live rep), phone during business hours,
  • online
NetSolutions
NetSolutions
  • Deployment: Windows, web-based, cloud, SaaS
  • Customer service: Phone during business hours, 
  • online
NetSolutions strives to help its clients improve their profitability, compliance, and quality of care by enhancing how they generate referrals, secure sensitive data transfers, and manage medical records. Customer assistance is available online and by phone during business hours, and the software offers deployments to the cloud, Windows devices, and the web. Between its integrations and built-in electronic health records functionality, NetSolutions enables customers to streamline everything from tracking patient data to managing invoices. New customers can try out the software’s many features in a free demo before contacting the company to receive a quote customized to their organization’s needs.

Pros & Cons

Pros

  • Messaging and alerts systems
  • Online customer service
  • Includes claims management

Cons

  • No support for home care providers

Summary

NetSolutions
NetSolutions
  • Starting Price
    • Custom Quote
  • Electronic Health Record
    Yes
  • Claims Management
    Yes
  • Staff Scheduling
    No
  • For Home Care Providers
    No
  • Reports
    Yes
Features
  • Deployment: Windows, web-based, cloud, SaaS
  • Customer service: Phone during business hours, 
  • online

How We Chose the Best Long-Term Care Software

There are a lot of companies offering long-term care software with a variety of features and services, all claiming to help healthcare providers increase their quality of care and reduce spending. To find the best software, we evaluated each company's products on its most important metrics: long-term care features, suitability to different types of providers, and reporting capabilities.

Long-Term Care Features

The more long-term care features offered by a particular software, the more tasks administrators can complete in one place. The software we found enables long-term care providers to efficiently track invoices, manage and update treatment plans, and view patient progress.

Types of Providers

We sought out software suitable for both nursing homes and home care providers to help more long-term care companies find solutions to better resident and facility data management. Many of the software programs on our list also cater to assisted living facilities and other retirement communities.

Reports

Being able to spot residents' behavioral changes as they happen is critical for those working in long-term care. By employing software with robust reporting features, caregivers can efficiently view the results of new medications and treatment plans, as well as spot opportunities to eliminate redundant expenses.