Our Top Picks

ActFax
ActFax
  • Deployment: Web-based
  • Customer service: Email
  • FoIP

ActFax is faxing software for Windows and Unix, designed for larger operations although it can be scaled down to work with SMBs. It manages, sends, and receives all incoming and outgoing faxes from any workstation. It allows users to send faxes from any program that prints like Word, Excel, or Outlook. The software also allows you to track your faxes.

Unlike other fax services, ActFax is a software package with a one-time license that includes upgrades for two years. One license is good for one location, so multiple locations will need to buy separate licenses. The license you need is predicated on the number of workstations (people) on which it will be installed, so when you buy a license for five people, that means only five people have the right to use the software.

Pros & Cons

Pros

  • Integrates with PC operating systems
  • One-time fee for the software

Cons

  • Doesn't generate reports
  • No delivery tracking

Summary

  • Starting Price
    • 5 User: $655
    • 10 User: $875
    • 20 User: $1,165
    • 50 User: $1,555
    • Unlimited User: $2,065
  • Free Trial/Demo
    Free Trial
  • Deployment
    Web-Based
  • Support Options
    Email
  • Delivery Tracking
    no
Features
  • Deployment: Web-based
  • Customer service: Email
  • FoIP
Biscom123
Biscom 1-2-3
  • Deployment: Web-based, iPhone/iPad, Android
  • Customer service: Phone
  • Email-to-fax

Biscom 1-2-3 offers a simple service that lets you send and receive faxes from your email. It automatically assigns users a toll-free fax number so you don’t need to choose one from the list as you do with some competitors. Biscom integrates seamlessly into your email service.

Biscom 1-2-3 doesn’t send faxes to international numbers. If you want to send faxes to foreign countries, you’ll need to upgrade to Biscom FAXCOM. Biscom 1-2-3 also doesn't allow users to send faxes from its web interface.

It offers pricing tiers for individuals and small groups. An individual user can send 30 pages for $7.99 a month, with additional pages costing $0.07 each. With the small group plan for up to five users, 300 pages may be sent per month, and additional pages still cost $0.07 each. Biscom 1-2-3 offers a 30-day free trial that requires no credit card.

Pros & Cons

Pros

  • 30-day free trial, no credit card required

Cons

  • Doesn’t send faxes to other countries

Summary

Biscom123
Biscom 1-2-3
  • Starting Price
    • Individual: $7.99/per month
    • Small Group: $14.99/per month
  • Free Trial/Demo
    offering free fax
  • Deployment
    Web-Based, iPhone / iPad, Android
  • Support Options
    Phone
  • Delivery Tracking
    no
Features
  • Deployment: Web-based, iPhone/iPad, Android
  • Customer service: Phone
  • Email-to-fax
Biscom-FAXCOM
Biscom FAXCOM
  • Deployment: Windows, web-based, iPhone/iPad, Android
  • Customer service: Email, phone
  • Reports

Biscom FAXCOM is specifically aimed at large businesses or organizations, especially healthcare providers. Its product, Biscom FAXCOM for Epic Integration, helps healthcare providers send faxes that are HIPAA-compliant.

It ensures faxes go into secure folders so that, for example, someone in the radiology department can’t see a fax that was meant for someone in hematology. This is accomplished by adding extra metadata to the fax, which ensures it goes to the correct location. If a fax doesn't send, the user is notified immediately and the fax can be resent.

Biscom FAXCOM offers a 30-day free trial, archives faxes, and tracks deliveries. It also allows you to send or receive fax-to-email or email-to-fax. Pricing is by custom quote, so you’ll need to contact the company to find out its cost. 

Pros & Cons

Pros

  • Fax-to-email or email-to-fax capabilities
  • Delivery tracking

Cons

  • No pricing listed on website
  • Lacks integrations

Summary

Biscom-FAXCOM
Biscom FAXCOM
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    30-Day Free Trial
  • Deployment
    Windows, Web-Based, iPhone / iPad, Android
  • Support Options
    Email, Phone
  • Delivery Tracking
    yes
Features
  • Deployment: Windows, web-based, iPhone/iPad, Android
  • Customer service: Email, phone
  • Reports
ClickSend-Fax-Gateway
ClickSend Fax Gateway
  • Deployment: Web-based, iPhone/iPad, Android
  • Customer service: Email, phone, live support
  • Email-to-fax

ClickSend Fax Gateway is aimed at medium- to larger-sized businesses that send many faxes. It’s ideal for sending bulk faxes via email-to-fax, costing only $0.0339 a page. Simply include as many recipients as you wish with their fax numbers at recipient [email protected] If you have a good idea of how many bulk faxes you’ll need to send a regular basis, you can get a custom quote from the company. Inbound faxes are free.

Dedicated lines for sending faxes are $4.24 per month with no setup fees. You can send those faxes via email, the web, or an API that integrates into your other business applications or website.

ClickSend Fax Gateway doesn't offer fax-to-email, nor does it archive faxes or track their delivery. Sending bulk faxes will affect the speed at which the faxes are sent.

Pros & Cons

Pros

  • Good for bulk faxing
  • Offers integrations

Cons

  • Doesn't track delivery
  • No archiving/retention

Summary

ClickSend-Fax-Gateway
ClickSend Fax Gateway
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Trial
  • Deployment
    Web-Based, iPhone / iPad, Android
  • Support Options
    Email, Phone, Live Support
  • Delivery Tracking
    no
Features
  • Deployment: Web-based, iPhone/iPad, Android
  • Customer service: Email, phone, live support
  • Email-to-fax
CocoFax
CocoFax
  • Deployment: Mac, Windows, web-based, iPhone/iPad, Android
  • Customer service: Email, phone
  • Fax-to-email

CocoFax has an add-on that attaches to your Google browser and allows you to send faxes from any Google platform, such as Gmail or Google Drive. The CocoFax mobile app lets you send faxes from any internet-enabled device, such as a tablet, smartphone, or computer.

When you sign up with CocoFax, you receive a free fax number. You can use this to send free faxes for a limited time. You can select your own number or be assigned one. Coco Fax both sends and receives international faxes to either your dashboard on its website or your email account.

CocoFax has four pricing tiers. The least expensive option is the Lite plan for $4.99, which gives you 60 pooled pages per month and includes features such as international coverage, use of its mobile app, and unlimited storage. 

Pros & Cons

Pros

  • International faxing
  • Delivery tracking

Cons

  • No blacklist option to block spam

Summary

  • Starting Price
    • Basic: $9.99/per month
    • Premium: $14.99/per month
    • Business: $19.99/per month
  • Free Trial/Demo
    30-Day Free Trial
  • Deployment
    Mac, Windows, Web-Based, iPhone / iPad, Android
  • Support Options
    Email, Phone
  • Delivery Tracking
    yes
Features
  • Deployment: Mac, Windows, web-based, iPhone/iPad, Android
  • Customer service: Email, phone
  • Fax-to-email
EFax
eFax
  • Deployment: Windows, web-based, iPhone/iPad, Android
  • Customer service: Live support
  • Reports

eFax lets you select a fax number from many area codes depending on your location. You can also choose a U.S. toll-free number, and there are international numbers available in about 40 countries. The platform archives every fax you send, and faxes can be filed in folders. It also offers a mobile app.

eFax offers two pricing tiers: eFax Plus for $16.95 per month, which is reduced to $14.13 per month when paid annually, and eFax Pro for $19.95 per month, which is discounted to $16.13 per month when paid annually. The Plus plan offers 150 incoming and 150 outgoing pages per month. Under the Pro plan, that number increases to 200 incoming and 200 outgoing faxes per month. Additional faxes cost $0.10 a page, and there's a $10 setup fee.

Pros & Cons

Pros

  • Archiving/retention
  • Delivery tracking

Cons

  • No free demo
  • Fee for faxing internationally

Summary

  • Starting Price
    • eFax Plus: $14.13/per month
    • eFax Pro: $16.13/per month
    • eFax Corporate: Custom Quote
  • Free Trial/Demo
    30-Day Free Trial
  • Deployment
    Windows, Web-Based, iPhone / iPad, Android
  • Support Options
    Live Support
  • Delivery Tracking
    yes
Features
  • Deployment: Windows, web-based, iPhone/iPad, Android
  • Customer service: Live support
  • Reports
Esker
Esker Fax Server
  • Deployment: Web-based
  • Customer service: Email, phone, live support
  • Reports

Esker Fax Server is a faxing service aimed at any business that sends a high quantity of faxes every month. It specializes in bulk faxing and integrates with Windows, so you can fax with any Microsoft desktop product or host application. Esker also integrates with applications and the SAP business suite. 

Esker Fax Server notifies you when your sent fax has been received. It also provides email-to-fax and fax-to-email services. The platform maintains an archive of all your faxes, both sent and received.

The company doesn't offer a free trial, but a free demo is available. Esker uses a pay-as-you-use pricing model, but you’ll need to contact the company to get a custom quote.

Pros & Cons

Pros

  • Archiving/retention
  • Integrates with many business software applications

Cons

  • No free trial
  • No pricing information on website

Summary

Esker
Esker Fax Server
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Demo
  • Deployment
    Web-Based
  • Support Options
    Email, Phone, Live Support
  • Delivery Tracking
    no
Features
  • Deployment: Web-based
  • Customer service: Email, phone, live support
  • Reports
Fax-Plus
Fax Plus
  • Deployment: Web-based, iPhone/Pad, Android
  • Customer service: Phone
  • Reports

Fax.Plus offers features such as fax scheduling and document signing through its mobile apps. A free version is available that allows you to send up to 20 faxes, and additional pages cost $0.20 each.

Every Fax.Plus plan offers access to mobile apps, unlimited storage, and the ability to use electronic signatures.

Fax.Plus has four pricing tiers. The Basic plan is $5.99 a month or $4.99 when paid annually. It includes 100 send/receive pages, and additional pages cost $0.10 each. The top-level Enterprise plan costs $59.99 per month, or $49.99 when billed annually, and offers unlimited users and multiple fax numbers. It includes 800 pages per month, and additional pages cost $0.03 each.

Pros & Cons

Pros

  • Email-to-fax/fax-to-email capabilities
  • Delivery tracking

Cons

  • Digital signatures are only available on its mobile app
  • Free version doesn't replenish pages

Summary

Fax-Plus
Fax Plus
  • Starting Price
    • Free plan available
    • Basic:$4.99/per month
    • Premium: $9.99/per month
    • Business: $14.99/per month
    • Enterprise: $49.99/per month
  • Free Trial/Demo
    Free plan available
  • Deployment
    Web-Based, iPhone / iPad, Android
  • Support Options
    Phone
  • Delivery Tracking
    yes
Features
  • Deployment: Web-based, iPhone/Pad, Android
  • Customer service: Phone
  • Reports
FaxBetter
FaxBetter
  • Deployment: Web-based
  • Customer service: Ticket, email, phone
  • FoIP

FaxBetter offers a free version as well as a low-priced premium plan. Its free service gives you a toll-free fax number and notifies you via email when a fax is received. You can receive up to 50 faxes per month and store up to 1,000 faxes, but it doesn't allow you to send faxes.

If you want the ability to send faxes, you can move up to FaxBetter’s Premium plan for $5.95 per month. It lets you send or receive up to 500 pages per month, and additional pages cost as little as $0.02 each. The Premium plan also offers unlimited lifetime storage.

FaxBetter does not offer fax reports nor does it track sent faxes on the Premium program.

Pros & Cons

Pros

  • Email-to-fax, fax-to-email capabilities
  • Premium version offers unlimited fax storage

Cons

  • No reporting feature
  • No delivery tracking

Summary

FaxBetter
FaxBetter
  • Starting Price
    • Free Version Avilable
    • FaxBetter Premium: $5.95/per month
  • Free Trial/Demo
    Offering Free Software
  • Deployment
    Web-Based
  • Support Options
    Ticket,Email, Phone
  • Delivery Tracking
    no
Features
  • Deployment: Web-based
  • Customer service: Ticket, email, phone
  • FoIP
FaxZero
FaxZero
  • Deployment: Web-based
  • Customer service: Email
  • Email-to-fax

FaxZero is a free basic fax service that lets you send five faxes per day of up to three pages each, including the cover page. And unlike many other free services, the five free faxes refresh every day.

It also offers an Almost Free option that costs $1.99 per fax of up to 25 pages. Paid-for faxes also receive priority over free faxes. Faxes sent overseas cost $1.99 each. You can also add up to three attachments to any fax, but together they can’t be larger than a combined 24.7 MB. FaxZero doesn't have a mobile app or support fax-to-email. 

Pros & Cons

Pros

  • Offers free version
  • Supports international faxing

Cons

  • No delivery tracking
  • No archiving/retention

Summary

  • Starting Price
    • $1.99/fax
  • Free Trial/Demo
    Free fax available
  • Deployment
    Web-Based
  • Support Options
    Email
  • Delivery Tracking
    no
Features
  • Deployment: Web-based
  • Customer service: Email
  • Email-to-fax
GotFreeFax
GotFreeFax
  • Deployment: Web-based
  • Customer service: Email, phone
  • Fax-to-email

GotFreeFax offers a robust free version that allows you to send two three-page faxes a day with no advertisements on the cover page. The two free faxes refresh every day. You can use this free fax service without having to sign up for an account.

It offers a premium version at a tiered per-page cost, and you can purchase page credits that never expire. You'll have to move to the paid version if you need to send a fax over three pages in length, including the cover page. GotFreeFax can only be used to send faxes, so you'll need to use another service to receive them.

Pros & Cons

Pros

  • Free version for sending two three-page faxes daily
  • Page credits never expire

Cons

  • Can't receive faxes
  • No archiving or delivery tracking

Summary

GotFreeFax
GotFreeFax
  • Starting Price
    • Fax 10 pages: $0.98
    • Fax 20 pages: $1.98
    • Fax 30 pages: $2.98
    • Buy 100 page credit: $9.95
    • Buy 300 page credit: $19.95
    • Buy 1000 page credit: $49.92
  • Free Trial/Demo
    Free fax available
  • Deployment
    Web-Based
  • Support Options
    Email, Phone
  • Delivery Tracking
    no
Features
  • Deployment: Web-based
  • Customer service: Email, phone
  • Fax-to-email
HelloFax
HelloFax
  • Deployment: Web-based
  • Customer service: Email
  • Integrations

HelloFax offers plans for conveniently sending and receiving faxes and lets you send a total of five faxes for free. After reaching the limit, you can pay $0.99 a month to send an additional 10 pages; extra pages cost $0.20 each. 

The service has three other paid plans. The Home Office Plan for $9.95 a month lets you send or receive a combined total of 300 faxes, and it's good for up to five users. The highest-level Small Business plan is designed for up to 20 users and a maximum of 1,000 pages per month. If you want to send faxes internationally, pages are deducted from your account balance based on where you’re calling.

HelloFax only offers fax numbers in the United States, Canada, and the United Kingdom, and the platform doesn't archive sent or received faxes. 

Pros & Cons

Pros

  • Free version available
  • Mentions of HelloFax on social media can earn you extra pages

Cons

  • No reporting feature
  • No delivery tracking

Summary

HelloFax
HelloFax
  • Starting Price
    • Home Office: $9.99/per month
    • Professional: $19.99/per month
    • Small Business: $39.99/per month
  • Free Trial/Demo
    30-Day Free Trial
  • Deployment
    Web-Based
  • Support Options
    Email
  • Delivery Tracking
    no
Features
  • Deployment: Web-based
  • Customer service: Email
  • Integrations
MetroFax
MetroFax
  • Deployment: Windows, web-based, iPhone/ iPad, Android
  • Customer Service: Email
  • Reports

MetroFax is a basic faxing service that includes features such as being able to send or receive a fax via mobile app, your email program, or its webpage.

Once you sign up, MetroFax assigns you a fax number located in Canada or the United States. MetroFax offers the ability to cancel your plan anytime, and you can send faxes to multiple recipients.

It doesn't assign international fax numbers or offer vanity fax numbers. Document signing isn't supported, and the platform doesn't archive or retain sent or received faxes.

MetroFax's pricing options are especially attractive for small- to midsize businesses. With the Essential Plan, you can send or receive 500 pages for $8.30 per month. The Best Value Plan allows you to send or receive 1,000 pages per month for $10.79. There's also a 2,500-pages-per-month Professional plan that costs $29.96.

Pros & Cons

Pros

  • Mobile app
  • Faxes can be sent to multiple recipients

Cons

  • No international fax numbers
  • Doesn't support document signing or archiving

Summary

MetroFax
MetroFax
  • Starting Price
    • 500 Send & Receive fax pages: $8.30/per month
    • 1000 Send & Receive fax pages: $10.79/per month
    • Send & Receive fax pages: $29.96/per month for 2500
  • Free Trial/Demo
    14-Day Free Trial
  • Deployment
    Windows, Web-Based, iPhone / iPad, Android
  • Support Options
    Email
  • Delivery Tracking
    no
Features
  • Deployment: Windows, web-based, iPhone/ iPad, Android
  • Customer Service: Email
  • Reports
MFax
mFax
  • Deployment: Mac, Windows, web-based
  • Customer service: Email, phone, live support
  • Reports

With mFax, you can have a vanity number as your fax number, but you’ll need to contact the company during the setup process. Every fax is automatically stored in the cloud, and you can also track delivery of your faxes. Although it doesn't have a mobile app, the mFax web page resizes nicely to work on a mobile device.

You can't set up an international fax number, nor does it offer document signing. If you want to send a fax to an international location, it will cost you an extra per-page fee.

The least expensive plan offered is the Solo Plan, which costs $10 per month for one user when paid annually. It includes 250 pooled fax pages, and additional pages cost $0.10 each. You can also add an additional fax line or another user for $5 a month.  

Pros & Cons

Pros

  • Vanity fax numbers available
  • No setup fee or long-term contract

Cons

  • No international fax numbers
  • Doesn't offer document signing

Summary

  • Starting Price
    • Solo: $10/per month
    • Team: $25/per month
    • Business: $50/per month
    • Infinity: $99/per month
  • Free Trial/Demo
    14-Day Free Trial
  • Deployment
    Mac, Windows, Web-Based
  • Support Options
    Email, Phone, Live Support
  • Delivery Tracking
    yes
Features
  • Deployment: Mac, Windows, web-based
  • Customer service: Email, phone, live support
  • Reports
Nextiva
nextiva
  • Deployment: Mac, Windows, web-based
  • Customer service: Email, phone, live support
  • Reports

Nextiva vFax is a straightforward faxing service at a good price. The cost of its Essential Plan is just $4.95 a month when paid annually, and it includes 500 sent/received faxes. If you go over your limit, Nextiva only charges $0.03 per page. It also offers a free 30-day trial.

If you have an existing fax number, you can use that with vFax or request a new one. vFax only allows you to select a number from within the United States. It doesn't offer international, toll-free, or vanity numbers, and it doesn't allow you to send faxes internationally.

vFax shows a list of all the faxes you've sent, which you can organize by user, sender, or date. However, faxes are purged from the system every six months.

Pros & Cons

Pros

  • You can use an existing fax number
  • Additional pages only cost $0.03 each

Cons

  • No faxing to international numbers
  • No archiving

Summary

  • Starting Price
    • Essential: $4.95/per month
    • Professional: $12.95/per month
  • Free Trial/Demo
    30-Day Free Trial
  • Deployment
    Web-Based, iPhone / iPad, Android
  • Support Options
    Email, Phone, Live Support
  • Delivery Tracking
    no
Features
  • Deployment: Mac, Windows, web-based
  • Customer service: Email, phone, live support
  • Reports
OpenText-Fax2Mail
OpenText Fax2Mail
  • Deployment: Web-based, iPhone/iPad, Android
  • Customer service: Email, phone, live support
  • Fax-to-email

OpenText Fax2Mail is a cloud-based fax service focused on larger businesses and organizations that send multiple faxes every day or month. It's especially useful for large companies that want detailed reports about how their faxes are being sent and received.

It integrates seamlessly with your company’s IT/business software. This means you can send and receive faxes directly from your email account. You can also schedule when you want faxes to be sent and create templates to use for faxes sent on a regular basis. OpenText Fax2Mail offers 128-bit encryption, which makes it HIPAA-compliant.

Pros & Cons

Pros

  • Offers detailed daily reports
  • Can be HIPAA-compliant
  • Integrates with business software

Cons

  • No delivery tracking
  • No free trial

Summary

OpenText-Fax2Mail
OpenText Fax2Mail
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Demo
  • Deployment
    Web-Based
  • Support Options
    Email, Phone
  • Delivery Tracking
    no
Features
  • Deployment: Web-based, iPhone/iPad, Android
  • Customer service: Email, phone, live support
  • Fax-to-email
Ring-Central
Ring Central
  • Deployment: Web-based
  • Customer service: Email, phone
  • FoIP

If you plan on doing a lot of faxing each month, RingCentral Fax is a service you should investigate. You can send and receive faxes on any internet-enabled device such as a computer, smartphone, or tablet. RingCentral lets you select a vanity fax number so you can use the name of your company or business, although there's a one-time $30 fee.

Ring Central's basic price is $17.99 per user per month. That may seem expensive compared to other services, but for that rate you get 1,500 sent or received faxes, which makes this service among the best value per page.

If you’re sending a fax outside the United States, RingCentral Fax charges you an extra fee based on the location. A free trial is offered, but a credit card is required.

Pros & Cons

Pros

  • Offers vanity numbers
  • Pricing offers good value per page

Cons

  • $30 setup fee for vanity number
  • Extra fee for international faxes

Summary

Ring-Central
Ring Central
  • Starting Price
    • Fax 1500: $17.99/month/user
    • Fax + Phone + Video: $24.99/month/user
  • Free Trial/Demo
    30-Day Free Trial
  • Deployment
    Web-Based
  • Support Options
    Email, Phone
  • Delivery Tracking
    no
Features
  • Deployment: Web-based
  • Customer service: Email, phone
  • FoIP
Sfax
Sfax
  • Deployment: Windows, web-based, iPhone/iPad
  • Customer service: Email, phone
  • Integrations

Sfax offers HIPAA-compliant fax services that provide audit trails. That makes the service ideal for healthcare providers that need to send or receive secure faxes on a regular basis, such as doctors' offices, hospitals, and health clinics.

Sfax also allows healthcare providers to annotate or digitally sign any fax. The service doesn't use email for sending or receiving faxes because it's not secure, although you can request this feature. You can receive faxes on any internet-connected device, such as a computer, tablet, or smartphone.

Sfax's pricing starts at $29 per month for its Standard plan, which drops to $27 a month with annual billing. For that price you get 350 sent/received pages with unlimited users. While this seems high compared to competitors, the provided encryption can make it worthwhile. 

Pros & Cons

Pros

  • Enhanced security
  • HIPAA compliant
  • Annotate or digitally sign any fax

Cons

  • Only faxes to the United States and Canada
  • No delivery tracking

Summary

  • Starting Price
    • Standard: $29/per month
    • Plus: $49/per month
    • Contender: $99/per month
    • Enterprise: Custom Quote
  • Free Trial/Demo
    14-Day Free Trial
  • Deployment
    Windows, Web-Based, iPhone / iPad
  • Support Options
    Email, Phone
  • Delivery Tracking
    no
Features
  • Deployment: Windows, web-based, iPhone/iPad
  • Customer service: Email, phone
  • Integrations
SRFax
SRFax
  • Deployment: Mac, Windows, web-based, iPhone/iPad, Android
  • Customer service: Email, phone
  • Reports

SRFax is an online fax service aimed at healthcare providers that need to be HIPAA compliant, and it may be a good choice for smaller healthcare practices. Its 60-day free trial is one of the longest offered by any fax service.

What helps SRFax stand out from competitors that also aim at the medical market is that it offers 1024-bit SSL, RSA, and PGP encryption protocols. These encryption protocols are in effect during the faxing process from end to end.

The Basic plan, which costs $3.29 per month, includes 25 pages and unlimited storage and can be used with up to nine email addresses. The top-level Standard Lite plan includes 500 pages at a cost of $9.95 per month, and additional pages cost $0.06 each.

Pros & Cons

Pros

  • Strong encryption protections
  • Supports fax-to-email and email-to-fax

Cons

  • Only works in Canada and the United States
  • No delivery tracking

Summary

  • Starting Price
    • Basic: $3.29/per month
    • Basic Plus: $6.95/per month
    • Standard Lite: $9.95/per month
  • Free Trial/Demo
    60-Day Free Trial
  • Deployment
    Mac, Windows, Web-Based, iPhone / iPad, Android
  • Support Options
    Email, Phone
  • Delivery Tracking
    no
Features
  • Deployment: Mac, Windows, web-based, iPhone/iPad, Android
  • Customer service: Email, phone
  • Reports
WestFax
WestFax
  • Deployment: Web-based
  • Customer service: Email
  • Reports

WestFax offers three distinct faxing services: one for business, one that's HIPAA-compliant for healthcare providers, and a fax broadcasting option that allows you to send faxes to multiple recipients at once.

You can use your existing fax number, be assigned a number, or request a toll-free number. There's no long-term contract or setup fees. WestFax also archives your faxes, tracks their delivery, and notifies you when a fax has been received.

The Basic business plan starts at $8.99 per month for one line and one user and includes 500 pages, with additional pages costing $0.03 each. The service offers a 10-day free trial, and you can send or receive faxes from any internet-compatible device. WestFax also supports email-to-fax and fax-to-email.

Pros & Cons

Pros

  • Strong encryption
  • Can use existing fax numbers
  • Offers integrations

Cons

  • No free version

Summary

  • Starting Price
    • Basic Plan: $8.99/per month
    • Fax 1500: $29.95/per month
    • Fax 3000: $59.95/per month
    • Fax 5000: $89.95/per month
  • Free Trial/Demo
    10-Day Free Trial
  • Deployment
    Web-Based
  • Support Options
    Email
  • Delivery Tracking
    yes
Features
  • Deployment: Web-based
  • Customer service: Email
  • Reports

How We Choose the Best Online Fax Services

While there was a time when fax machines were ubiquitous in offices across America, technology has changed the way we send important documents and letters. Fax services, however, are far from extinct and still essential for many businesses.

Fax services have gone digital, and there are numerous options available that offer various features. We evaluated these companies based on the features they offer, their built-in integrations, and if they offer reports that can help businesses improve how they use the service.

Features

For businesses looking for a digital fax service, we investigated options that offer multiple ways to use the service. We recommend software that includes features such as fax-to-email, email-to-fax, and fax over IP (FoIP).

Integrations

Fax services are useful but become even more valuable when they integrate with other important business tools. The best software has pre-built integrations for email platforms and other enterprise software that’s often used with fax services.

Reports

Every business needs to be able to access data it can use to improve its procedures. Detailed reports help the user assess this information to improve their faxing practices.