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The Best Enterprise Content Management Software of 2021
Our enterprise content management software reviews are the result of over 40 hours of research on 60+ enterprise content management software companies from across the web. These reviews and our enterprise content management software guide help small businesses and startups find the best enterprise content management software for their business.
Alfresco ECM is a full-service enterprise content management platform that provides document capture, scanning, and governance, among other capabilities. Because it’s built on open source, it has a wide range of pre-built Integrations, such as AutoCAD and SAP. Its open-standards process engine supports Smart Folders that give context to the content and full document life cycle management. AI and machine learning enable intelligent document recognition, which provides valuable insights that lead to more informed decision-making and facilitate enhanced data extraction. With its file libraries and the task lists, Alfresco enables rich and secure collaboration between teams and vendors.
IBM FileNet Content Manager is a full-feature enterprise content management solution that empowers workers to use AI to automate document classification and extraction processes. With its repository, content governance is comprehensive and scalable, increasing visibility and productivity. The platform also provides role-based redaction for secure internal and external document sharing, in addition to mobile content capture and streamlined video ingestion and transcoding. IBM FileNet Content Manager provides users with low-code developer tools and GraphQL APIs to develop business applications and enable rapid integration.
Laserfiche is an ECM platform that captures, secures, and organizes all types of unstructured data, including photos and videos. Businesses can store and locate documents by using standard or custom search types, and with version control, duplication and inaccuracies are minimized. With direct share, users can securely share files internally and externally and have audit trails that comply with strict data governance. Users can simultaneously collaborate on documents and conveniently send them for approval. Laserfiche’s marketplace provides connectors for various software categories, including CRMs and digital signing applications. Integration is a point-and-click process with the help of a wizard.
M-Files offers a unique way to connect all content in the right context. M-Files metadata-driven architecture makes sure information is found based on what it is rather than where it is stored, regardless of the system or repository it is stored in. It also ensures information is always available for the right people only. There is always only one version of any document, and a detailed version history ensures organizations have a full audit trail for better legal and regulation compliance. Intelligent AI features automate document management tasks, such as searching, filing, and routing information through workflows, that support business processes. M-Files offers deep integration with Microsoft Office tools and Outlook so that files and attachments can be saved directly and accesses through a built-in ribbon. M-Files application programming interface (API) allows third-party integrations, and companies can also use preapproved add-ons from select partners.
The OnBase ECM provides process automation workflows, such as document routing and verification, so employees can focus on higher-level tasks. It also provides a document management system that tracks revisions and applies digital signatures. While the tool can handle ad hoc scanning, it’s also capable of capturing thousands of daily document batches with the help of its intelligent capture tool, Brainware. This processing system enhances the images for optimal extraction. OnBase integrates with more than 500 common applications, including Salesforce and Deltek.
How We Chose the Best Enterprise Content Management Software
Enterprise content management software, or ECM, supports content digitization for long-term preservation. It's also about information governance and facilitating collaboration. To choose the best enterprise content management software tools of 2021, we considered these three methodologies as our criteria: content management features, integrations, and reporting.
Content Management Features
The best ECM software includes various features for content life cycle management. This means the system develops, publishes, organizes, reuses, and retires organization content. This creation-to-destruction journey is key to this type of software solution. Another vital feature of ECM management is digital asset management, DAM, which includes safe version control.
Many ECMs need to share data with other apps as part of the asset management process. The best software includes pre-built integrations with ERPs, accounting systems, and other commonly used tools.
We recommend ECM with reporting capabilities that provide better organization, security, and insight to help users assess and improve their enterprise content management efforts.