The Best EMR Software of 2020

Our EMR software reviews are the result of over 40 hours of research on 60+ EMR software companies from across the web. These reviews and our EMR software guide help small businesses and startups find the best EMR software for their business.

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How We Chose the Best EMR Software

There are numerous health care companies offering feature-rich EMR software to medical practices of all sizes. We evaluated these companies and their products to find out which features are essential.

Online Records Management

An EMR allows practices to manage their patients’ information, specifically medical history and appointments. The EMR should have the ability to organize charts, adjust appointment scheduling, review billing details and share patient information with other providers. This reduces the number of manual errors, makes database organization simpler and streamlines medical professionals’ productivity.

Electronic records management also ensures reliable backup copies of crucial information. Digitized documents can easily be copied or reproduced. It is also easier for a practice to control access to sensitive information in a way that can’t be done with a manual paper filing system. The health care industry involves lots of paperwork, so having a searchable database of current and historical documents saves time and money on archiving, leading to increased efficiency and overall productivity.

Electronic Prescribing

Within the EMR, providers need a reliable method to proceed with their treatment plans. Electronic prescribing capability is essential to managing a practice where staff fill prescriptions. The EMR should allow providers to send orders directly, including any notes tailored to patients’ treatment plans. This also helps prevent errors due to illegible handwriting and provides an accessible record for both physicians and pharmacists to reference. Electronic prescribing speeds up the prescription process since medical history can be pulled quickly.

Unlike a handwritten prescription, an electronic prescription lets physicians track whether or not it was filled. This easy verification step helps them ensure patients are sticking to their treatment plan or stop patients from inappropriately fulfilling orders for controlled substances.

Compliance Tracking

The health care industry has strict compliance standards, and the penalties can be harsh if they’re not met. An EMR should track a practice’s operations to help medical professionals collect and share data in a HIPAA-compliant manner. An EMR simplifies compliance tracking by meeting other certifications such as Meaningful Use and ONC-ATCB. They should also update as these certifications and other regulations change.

Technology makes much more patient information readily available. Health care providers have to prove it’s being used productively, in accordance with Meaningful Use requirements. An EMR should help practices qualify for this and other certifications by bolstering value-based treatment through patient-centric care coordination, health outcome reporting and rigorous security measures for patient-related information.

Self-Service Portal

A quality EMR should contain an easy-to-use self-service or patient portal. Patients need a centralized place where they can schedule appointments, connect with their provider, view test results and pay their medical bills. The EMR should have cross-platform functionality so both patients and their providers can access the portal on the go.

An EMR’s patient portal benefits physicians in many ways as well. Instead of having staff answer calls or perform data entry tasks, customers do the work of scheduling appointments, which frees staff up to perform other duties. Automating repeated tasks streamlines the practice’s workflow, and the EMR can operate 24 hours a day, reducing overhead costs and allowing more time to be allocated to seeing patients.

The 19 Best EMR Software of 2020

CompanyPriceDemo/Free TrialMore
AdvancedMDAvailable upon inquiryDemoVisit AdvancedMD
AllscriptsAvailable upon inquiryNoneVisit Allscripts
athenahealthAvailable upon inquiryDemoVisit athenahealth
CareCloud$279/provider/monthDemoVisit CareCloud
CernerAvailable upon inquiryDemoVisit Cerner
CureMDAvailable upon inquiryDemoVisit CureMD
DrChronoAvailable upon inquiryBothVisit DrChrono
eMDsAvailable upon inquiryDemoVisit eMDs
eClinicalWorks$449/month/provider for EHR only
$599/month/provider for EHR with Practice Management
DemoVisit eClinicalWorks
EpicCareAvailable upon inquiryNoneVisit EpicCare
GreenwayAvailable upon inquiryNoneVisit Greenway
iPatientCareAvailable upon inquiryDemoVisit iPatientCare
Kareo$150 per monthDemoVisit Kareo
McKessonAvailable upon inquiryDemoVisit McKesson
MEDITECHAvailable upon inquiryDemoVisit MEDITECH
Modernizing MedicineAvailable upon inquiryDemoVisit Modernizing Medicine
NextGen HealthcareAvailable upon inquiryDemoVisit NextGen Healthcare
Practice Fusion$99/month/userBothVisit Practice Fusion

AdvancedMD

AdvancedEHR Logo
Created by the health care technology company AdvancedMD, AdvancedEHR is a cloud-based electronic health record (EHR) program that helps physicians, nurse practitioners, health care executives and other relevant personnel manage clinical information. Features include:

  • Appointment, billing and document management
  • Reporting and analytics
  • Customizable templates
  • Compliance tracking (HIPAA compliant)
  • Voice and handwriting recognition
  • Training (in person, live online, webinars and documentation)

AdvancedEHR provides role-based access to streamline workflows and allows staff to manage individual tasks, compare data and remain connected via its mobile app. The software can manage electronic prescriptions as well as patient history, referrals and scheduling. Also, patients can easily access a self-service portal.

The software is priced using a subscription model, though the exact cost can vary based on the practice and add-on features for increased functionality. For specific pricing information, prospective customers can contact AdvancedMD through the company website.

PriceDemo/Free TrialFeatures
Available upon inquiryDemo>24/7 live support
>ONC-ATCB certified
>Patient portal
>More features at AdvancedMD

Pros & Cons of AdvancedMD EMR Software
AdvancedEHR boasts a high degree of customization and can accommodate a range of practice sizes and specialties. The interface is designed to be functional yet easy to understand, and customer support is available through several channels. However, adding on some advanced features can become costly.

ProsCons
>Highly customizable
>Intuitive interface
>Responsive customer support
>Additional costs for advanced features

What Customers Are Saying
AdvancedEHR has earned praise from many in the health care sector. A customer in a managerial role states, “I really enjoy working with this company. I find them friendly and helpful. The software has its occasional problems (cloud-based can be effected [sic] by server issues, internet connectivity, etc.) but they are never issues that last long – AMD is quick to act to take care of their customers.”

Allscripts

Allscripts-Professional-EHR Logo
Created by health care professionals, Allscripts Professional HER is a software solution that helps small- to mid-sized practices improve patient care, streamline workflows and increase revenue. Its features include:

  • One-click templates to speed up documentation
  • Mobile version with access to the most important features
  • Templates and protocols for more than 20 specialties
  • Integration with popular health care solutions from preferred vendors

Allscripts Professional EHR allows physicians to send and refill prescriptions from both a desktop client and mobile app. The software platform is Meaningful Use certified and enables compliance tracking. It also helps physicians manage financial operations to quickly get accurate reimbursements, improving revenue cycles while cutting down on time spent billing and coding.

There is no free version or trial available. Physicians should contact Allscripts for pricing details.

PriceDemo/Free TrialFeatures
Available upon inquiryNone>Appointment scheduling
>E-scribing
>Self-service portal
>More features at Allscripts

Pros & Cons of Allscripts EMR Software
Originally an electronic prescribing company, Allscripts has decades of experience backing its e-scribing functionality as well as the rest of the features offered in its Professional EHR software. Though highly functional, the long-term service contracts make switching to another EHR costly.

ProsCons
>Highly functional
>Good e-scribing system
>Simple to learn
>Long-term contracts make switching EHRs difficult

What Customers Are Saying
Allscripts’ customers have positive things to say about its functionality. One user remarks, “Allscripts was the first EHR I used, and it was definitely easy to learn how to use. The layout of each patient’s chart is easy to follow, as well as easy to sort through to find what you’re looking for. I really like that you can follow tasks/messages for a specific patient, so you can keep on top of specific tasks that you’re working on.”

athenahealth

athenaOne Logo
An athenahealth product, athenaOne is a robust suite of integrated health care services that boosts clinical productivity, streamlines administrative tasks and gives doctors greater control over their patients’ quality of care. Major features include:

  • Award-winning EHR software
  • Deployment via the web, cloud and mobile devices
  • Detailed reporting and patient metrics
  • ONC-ATCB and Meaningful Use certification
  • Customizable templates for medical forms

The cloud-based service can automate the claims process for faster payment speeds, and it provides relevant raw data to ensure compliance with government standards. The software also supports telehealth via a self-service portal, allowing health care professionals to connect with patients both in and outside a clinical setting.

Since the company only profits when customers do, it focuses on successfully onboarding new customers. To receive a price estimate, new clients must schedule a one-on-one meeting with an athenahealth representative.

PriceDemo/Free TrialFeatures
Available upon inquiryDemo>Voice recognition
>Self-service portal
>Appointment scheduling
>More features at athenahealth

Pros & Cons of athenahealth EMR Software
athenaOne features an extensive set of charting, reporting and billing tools as well as convenient templates and shortcuts. In addition, customers are assigned an experienced account manager for check-ins on a monthly basis. However, its online transparent pricing makes shopping around harder for your budget planning.

ProsCons
>Convenient templates and text shortcuts
>Extensive feature set
>Experienced account managers
>Pricing isn’t listed online

What Customers Are Saying
Many of athenaOne’s report positive experience using the platform, with one clinical worker saying: “Overall I really like this system. I am not a computer person and I do my own billing. I was able to teach myself how to use the system. It is a little complicated to enter all the patient information and confirm the insurance information. However, once the patient is in the system, I can do weeks billing for 40 patients in one hour.”

CareCloud

CareCloud-EHR-Software Logo
CareCloud offers technology-driven EHR solutions for both small and large medical practices, helping them increase productivity and profitability. Its features include:

  • Advanced revenue cycle management (RCM 2.0)
  • Real-time analytics and reporting
  • Built-in templates and clinical documentation tools
  • Patient billing, records and scheduling
  • Admissions and discharge management

CareCloud leverages cloud technology to integrate electronic health records with practice management, a setup that ensures patient records, charts and other data are retained. The software suite has a range of tools to support communication between doctors and their patients. Additionally, CareCloud provides comprehensive training through live online sessions, webinars and web documentation.

The service has a monthly cost of $279 per provider, which is among the most financially friendly plans in the industry. Doctors can also schedule a free demo to try out in their practice.

PriceDemo/Free TrialFeatures
$279/provider/monthDemo>Charting
>HIPAA-compliant
>E-scribing
>More features at CareCloud

Pros & Cons of CareCloud EMR Software
CareCloud boasts a modern, intuitive interface with features such as drag-and-drop scheduling and the CareCloud Command Center, a helpful dashboard that displays key metrics. Compared to other EMR services,

ProsCons
>Drag-and-drop scheduling
>CareCloud Command Center
>Consistent monthly pricing
>No voice-recognition functionality

What Customers Are Saying
CareCloud has earned a number of positive reviews from its users. One user reports, “My experience has been very positive from ease of use to cost. I compare it to my first EHR which I will not name. We were able to get started with minimal training and the providers input has helped get changes made for the better.”

Cerner

Cerner-Ambulatory-EHR Logo
Designed by physicians, Cerner’s PowerChart Ambulatory EHR helps clinicians manage patient data more effectively, saving practices time, money and effort. Cerner employs over 100 physicians to continuously improve the software’s design and user interface. Features include:

  • Support practices of all sizes in over 40 specialties
  • Billing, accounting and reimbursement solutions
  • Cross-platform functionality
  • uCern, a suite of social media collaboration tools
  • 24/7 eService portal

PowerChart Ambulatory EHR is suitable for both primary and specialty care. Clinicians can automate important functions and workflows as well as create specialty workflows for specific projects. The software securely integrates with local, regional and national health care information resources, including patient portals, and allows practices to use electronic records to deliver patient-centric care.

Pricing starts at $25 per month for each user. Cerner offers a free demo.

PriceDemo/Free TrialFeatures
$25/month/userDemo>24/7 live support
>Charting
>Appointment scheduling
>More features at Cerner

Pros & Cons of Cerner EMR Software
Cerner Ambulatory EHR enables both on- and off-site hosting as well as integration with external revenue cycle management solutions. It is used by high-profile clients such as the US Department of Defense. However, without transparent pricing, it can be hard to plan your budget around Cerner.

ProsCons
>On-site and off-site hosting
>Integration with revenue cycle management
>Used by high-profile clients
>Pricing isn’t listed online

What Customers Are Saying
Customers leave many favorable reviews about its functionality, like this one: “It is a great place to compile all records and look up patient information when needed. It has helped me stay on track with clinic notes.” Another says, “Overall, it is a pretty intuitive EMR. It was easy to adapt to. It covers all the important aspects an EMR should have.”

CureMD

CureMD Logo
CureMD provides innovative health information technology to organizations of all sizes, with tools designed to simplify operations while maximizing value to both doctors and patients. Its features include:

  • Advanced practice management for scheduling, billing and reporting
  • Workflow automation and collaboration tools
  • Seamless information exchange between hospitals, patients, pharmacies, etc.
  • KPI dashboards and customizable data reports

CureMD’s cloud-based EHR gives health care professionals flexible access to appointments, notes, medical histories and important documents from a computer or iPhone/iPad. The e-scribing service connects doctors to over 40,000 pharmacies across the country and features an up-to-date knowledge base, complete medication histories and real-time assessment of prescription eligibility.

Incoming clients can request a price quote after providing basic information about their organization. CureMD also offers a free demo.

PriceDemo/Free TrialFeatures
Available upon inquiryDemo>Charting
>Appointment scheduling
>MU-certified
>More features at CureMD

Pros & Cons of CureMD EMR Software
CureMD’s modest price point and solid technical support make it an attractive option for financially constrained practices. However, its lack of transparent pricing makes it hard to effectively compare it against its competitors.

ProsCons
>Cost-effective
>Responsive technical support
>Pricing isn’t listed online

What Customers Are Saying
CureMD receives praise from providers for its time-saving features. One user says, “Cure MD allowed me to save a lot of time with transferring results and referrals. Saves the patient time in their day as well as the medical providers!”

DrChrono

drchrono-EHR-Software Logo
DrChrono’s EHR platform delivers solutions to a range of in-practice challenges, from EMR to billing. Its features include:

  • Time-saving customizable clinical documents with smart shortcuts
  • Native support for telehealth capabilities
  • Fully integrated medical billing software
  • HIPAA-compliant patient portal with online scheduling, self check-in and automated appointment reminders

The EHR is adaptable and has been set up with medical forms and charting shortcuts across 20 specialties, such as psychiatry, neurology, physical therapy and podiatry. The web-based platform syncs with iPhone and iPad, allowing easy access to schedules, workflows, medical billing and general practice information. DrChrono has a team of medical billing, coding and compliance experts to help manage revenues and expenses.

New customers can request a quote for specific pricing. In addition, DrChrono offers both a demo and free 30-day trial of its EHR platform. Data from a previous EHR can be imported.

PriceDemo/Free TrialFeatures
Available upon inquiryBoth>E-scribing
>Charting
>Voice recognition
>More features at DrChrono

Pros & Cons of DrChrono EMR Software
Its powerful scalability, user-friendly interface and highly customizable functions make DrChrono stand out.

ProsCons
>Scalable
>User-friendly
>Highly customizable
>Doesn’t mention HIPAA-compliance

What Customers Are Saying
Many DrChrono users have positive opinions about the software’s flexibility and patient management. “Dr. Chrono gives you seemingly unlimited options [for] customizing the way you schedule patients,” remarks one user. “The integration of DrChrono and other websites makes it even easier for patients to schedule themselves!”

eMDs

e-MDs-Chart Logo
Designed by physicians, eMDs’ EHR solutions focus on helping physicians in both small and large practices manage billing, reduce clinical errors and enhance patient care. Its features include:

  • Deployment via the web or cloud
  • Mobile app for flexible practice management
  • Bilingual patient portal
  • End-to-end clinical and financial reporting
  • Real-time MACRA dashboard to track performance

eMDs has a comprehensive library of templates covering more than 70 specialties, such as cardiology, pediatrics, pain management and primary care. Team members or individual users can modify templates to fit their workflows, and they can also supplement documentation with voice recognition, handwriting recognition, images and other custom material.

New clients can schedule a demo or request a quote for pricing. eMDs’ staff typically responds within 24 business hours.

PriceDemo/Free TrialFeatures
Available upon inquiryDemo>Live online training
>MU-certified
>More features at eMDs

Pros & Cons of eMDs EMR Software
eMDs EHR is easy to use and allows customization of its base templates for providers’ convenience. You have to reach out for a pricing quote, which makes budget comparisons more of a process.

ProsCons
>Easy to use
>Flexible templates
>Pricing isn’t listed online

What Customers Are Saying
Positive reviews of eMDs note its ease of use and functionality. “LOTS of functionality and extremely user friendly,” according to one user. “Very customizable to your needs.”

eClinicalWorks

eClinicalWorks Logo
A leader in the health care information space, eClinicalWorks provides EHR and revenue management solutions to more than 130,000 physicians and nurse practitioners and runs in over 80,000 facilities. Its EHR software includes features such as:

  • Interoperability for easy access to patient data on PC, Mac and mobile devices
  • Integration with healow TeleVisits, a HIPAA-compliant telehealth service
  • Hundreds of revenue cycle management functions, including credentialing, collections and analytics.
  • ONC-ATCB and Meaningful Use certification

eClincalWorks allows doctors to send targeted checkup reminders and generate lists of patients based on specific medical conditions. Eva, the industry’s first virtual assistant, can perform numerous clinical functions, such as showing a patient’s Progress Notes, booking appointments and opening external resources. Patients can also access a self-service portal where they can view their medical records and request an appointment.

For its EHR solutions, eClinicalWorks offers two monthly plans: EHR only ($449 per provider) and EHR with Practice Management ($599 per provider). New customers can also schedule a demo.

PriceDemo/Free TrialFeatures
$449/month/provider for EHR only
$599/month/provider for EHR with Practice Management
Demo>Appointment scheduling
>Patient portal
>More features at eClinicalWorks

Pros & Cons of eClinicalWorks EMR Software
eClinicalWorks boasts a highly customizable EMR platform that uses exclusively in-house technology, and users can even receive help converting their practice from another EHR. Communication with some of the overseas tech support team has been an issue in the past for some customers.

ProsCons
>Highly customizable
>In-house technology
>Free data importation from another EHR
>Partially overseas tech support

What Customers Are Saying
Many users express appreciation for eClinicalWorks’ customization and assistance with converting from another EHR, with one customer saying: “I like eCW better than EMR systems I’ve worked with, and I like how it’s easy to learn. Each provider has customized it to how they like it, and it has made it easy to switch from other systems.”

EpicCare

EpicCare-EMR Logo
Epic Systems develops health care management software used in a range of medical facilities as well as by consumers. Over 250 million patients are listed in Epic’s electronic medical records. Its EMR software includes:

  • Flexible screens, workflows and specialty apps
  • Predictive analytics and decision-making tools
  • Pre-built content for over 20 specialties
  • Online billing, self-service payment plans and reliable pre-payments
  • Interoperability with any other standards-based EMR platform to share charts and records

EpicCare EMR has detailed modules for specialties such as behavioral health, dermatology, ENT, genomics, rheumatology and urgent care. The Cosmos feature gives providers access to extensive public health data from hundreds of participating organizations, and Epic’s patient portal, MyChart, allows patients to message doctors, attend e-visits and schedule appointments. It also provides simple online scheduling for new patients.

There is no free trial or demo, and pricing is available upon inquiry.

PriceDemo/Free TrialFeatures
Available upon inquiryNone>Charting
>E-scribing
>HIPAA-compliant
>More features at EpicCare

Pros & Cons of EpicCare EMR Software
The large customer base, extensive options for third-party app integrations and high interoperability make EpicCare an impressive choice for most practices. However, it’s unclear whether a free trial or demo is available, and without pricing listed online, it’s hard to know if EpicCare fits in a yearly budget.

ProsCons
>Large customer base
>Robust third-party app integration
>High interoperability
>Doesn’t offer a free demo
>Pricing isn’t listed online

What Customers Are Saying
EpicCare has received high praise from many users, including a remark about the well-known software’s innovation: “A much more advanced EMR than many of the others out there and has so much potential to make the day to day easier.”

Greenway

Greenway Logo
Greenway Health provides several health information technology solutions to help practices make better decisions, ensure compliance, improve patient outcomes and grow profitably. Its cloud-based Intergy EHR platform includes:

  • Over 500 pre-loaded customizable forms and templates
  • Compliance-tracking tools
  • Comprehensive analytics — 500 available reports and 15 dashboards
  • Access to more than 15,000 provider sites and 66 million unique patient records

Greenway Intergy is suitable for both general and highly specialized care, with customization options that can be tailored to a specific practice. The platform supports collaboration between different members of an organization across roles, and it can automate workflows and clinical tasks. Patients can use the patient portal to schedule appointments, pay bills and view medical information online.

There is no demo or free trial; however, Greenway offers a free consultation with new clients to determine their specific needs.

PriceDemo/Free TrialFeatures
Available upon inquiryNone>E-scribing
>Appointment scheduling
>MU-certified
>More features at Greenway

Pros & Cons of Greenway EMR Software
Greenway’s technical support and user-friendly, easy-to-navigate interface are attractive features. The software currently doesn’t offer voice-recognition functionality, which may be of interest to some practices.

ProsCons
>Good technical support
>User-friendly
>Doesn’t offer voice-recognition
>Pricing isn’t listed online

What Customers Are Saying
Users express satisfaction with Greenway Intergy’s overall offerings, with one user commenting, “This system has met all of the expectations of our clients. We have been able to customize the system to meet all our needs.”

iPatientCare

iPatientCare-EHR Logo
iPatientCare offers a suite of health care products for ambulatory, inpatient and outpatient settings, helping medical practitioners improve patient outcomes while reducing the cost of administering care. Its features include:

  • Specialty EHR platforms for cardiology, dermatology, OB/GYN, pediatrics and more
  • Easy-to-use patient charting
  • Highly customizable charts, templates, notes, dashboards and workflows
  • Real-time compliance tracking for certifications such as Meaningful Use and ICD-10
  • Interoperability with other EHR systems

iPatientCare focuses on a user-centric design that lets health care professionals adjust the program’s look, feel and functionality according to their needs. The platform is primarily a cloud-based EHR, but an on-premise option is available for providers who need local access to patient records. It can also connect with pharmacies, labs, Health Information Exchanges and more to cut down on medical errors.

New clients can schedule a demo session or contact the company’s sales department for specific pricing information.

PriceDemo/Free TrialFeatures
Available upon inquiryDemo>Handwriting recognition
>Voice recognition
>Charting
>More features at iPatientCare

Pros & Cons of iPatientCare ERM Software
iPatientCare boasts excellent, responsive customer service and overall flexibility that can accommodate practices of different sizes. You have to request a quote to learn the pricing models, which can make shopping around a bit more of a hassle.

ProsCons
>Excellent customer service
>Flexible
>Pricing isn’t listed online

What Customers Are Saying
More than any other feature, users rave about iPatientCare’s high level of customer service. One user says, “My absolute favorite part of the iPatientCare software program is the Customer Service department. I absolutely appreciate the customer service we receive from iPatientCare each and every time I create tickets with questions, concerns and dilemmas.”

Kareo

KareoClinicalEHR Logo
Designed by health care providers, Kareo Clinical EHR is a physician-oriented solution for effectively managing a medical practice. Features include:

  • Cloud-based deployment and simple account creation
  • Configurable notes, templates and text shortcuts
  • Comprehensive dashboard and multi-resource calendar
  • Integrated patient portal

The software enables physicians to write electronic prescriptions, reducing time spent on the phone. They can also help patients save money on medication through Kareo Rx Saver, a tool that collects information on local prescription prices, without disrupting the Kareo Clinical workflow. The software allows secure messaging between physicians and their staff as well as patients.

Pricing starts at $150 per month. New customers can schedule a demo or request a custom quote as well.

PriceDemo/Free TrialFeatures
$150 per monthDemo>Appointment scheduling
>E-scribing
>Self-service
>More features at Kareo

Pros & Cons of Kareo EMR Software
Health care providers across many specialties can benefit from Kareo Clinical EHR’s 150+ customizable templates and ability to integrate other Kareo services. Kareo doesn’t currently offer handwriting recognition, which can add flexibility to your documentation needs.

ProsCons
>More than 150 customizable templates
>Ability to integrate Kareo PM and billing solutions
>Lacks handwriting recognition functionality

What Customers Are Saying
Kareo Clinical EHR has received praise for being straightforward and effective, with one user commenting, “In my experience of over twenty years using various EHR software platforms, I can honestly attest that Kareo is by far the most user friendly and comprehensive EHR I have encountered in my professional career. I plan to be a loyal customer for life, thank you, Kareo!”

McKesson

McKesson Logo
McKesson has over 20 years of experience helping develop and deliver safe, cost-effective health care solutions by partnering with biopharma companies, pharmacies, manufacturers and governments. The company’s EHR platform includes:

  • Built-in support for specialties such as ontology, neurology, gastroenterology and rheumatology
  • Inventory management and tracking
  • Cloud-based deployment and secure access to patient information
  • Easy-to-use charting

Mckesson Practice Partner EHR provides accessible practice management options. Physicians can pull up a patient’s medical history and diagnostic information such as allergies, current medication regimen and more. Billing and payment can be handled electronically as well. Insurance providers are verified and sent error-scrubbed claims to speed up the reimbursement process.

Prospective clients can request a demo for their practice or contact the company for exact pricing information.

PriceDemo/Free TrialFeatures
Available upon inquiryDemo>24/7 live support
>HIPAA-compliant
>Voice recognition
>More features at McKesson

Pros & Cons of McKesson EMR Software
McKesson Practice Partner is an easy-to-configure EHR that produces quality printed notes, making it suitable for small clinics. But because pricing isn’t listed online, it’s hard to know if McKesson will fit within your practice’s budget or not.

ProsCons
>Note quality
>Easy to configure
>Pricing isn’t listed online

What Customers Are Saying
McKesson Practice Partner has received positive comments about select features: “Great on Health Maintenance. Does a good job of reminding healthcare providers of which services are due.”

MEDITECH

Meditech Logo
MEDITECH creates health care technology used by providers and organizations around the world. Its EHR software platform, MEDITECH Expanse, features:

  • Deployment via the web or cloud
  • Population-level insights and full interoperability
  • Revenue cycle management and analytics
  • Shareable charts, templates and notes

MEDITECH’s EHR allows providers to access patients’ entire medical histories electronically. Providers can choose to quickly deploy the web-based version or set up cloud-based access for greater security. Patients can use the software’s self-service portal, MHealth, to schedule appointments and ask questions online.

A free demo is available. For specific pricing options, new clients must contact the company directly.

PriceDemo/Free TrialFeatures
Available upon inquiryDemo>Charting
>24/7 live support
>HIPAA-compliant
>More features at MEDITECH

Pros & Cons of MEDITECH EMR Software
MEDITECH boasts a user-friendly, visually appealing interface and array of customization options. However, you have to request a quote to learn if its EMR offering fits within your budget.

ProsCons
>Customizable
>Visually appealing user interface
>Pricing isn’t listed online

What Customers Are Saying
MEDITECH’s feature set and ease of use have received favorable ratings. “I love that it combines billing (front and back end) AND clinical documentation,” one user remarks. “It makes billing and coding, compliance audits and claims review SO much easier than other software,” another says.

Modernizing Medicine

Modernizing-Medicine-Healthcare-IT-Suite Logo
Since 2010, Modernizing Medicine has been providing health information technology solutions, including EMR, billing, practice management, telehealth and more. Its EHR systems include:

  • Specialty-specific user interface and workflows
  • Cross-platform functionality
  • Cloud-based mobile app
  • Robust analytics and performance tracking
  • Interactive medical atlas

Modernizing Medicine offers highly specialized tools for dermatology, gastroenterology, ophthalmology, orthopedics, otolaryngologists, pain management, plastic surgery and urology. Each EHR system is tailored to the specialty and is capable of adapting to current settings as well as anticipating a provider’s future needs. The software can automate billing and simplify coding by suggesting the correct codes based on the user’s inputs.

Modernizing Medicine offers free demos of their specialty EHRs. Providers must contact the company to see pricing options.

PriceDemo/Free TrialFeatures
Available upon inquiryDemo>Self-service portal
>ONC-ATCB certified
>More features at Modernizing Medicine

Pros & Cons of Modernizing Medicine EMR Software
Modernizing Medicine Healthcare IT Suite boasts a highly specialized interface, which is tailored to each specialty’s needs and supported by AI-powered diagnostic and treatment tools. However, it only covers eight specialties.

ProsCons
>Highly specialized
>AI supported diagnostic and treatment tools
>Only covers eight specialties

What Customers Are Saying
Modernizing Medicine is popular among providers in the specialties it serves. One user says, “Our entire practice runs on ModMed EHR and practice management. This is the best business move I have ever made.”

NextGen Healthcare

NextGen-Healthcare Logo
For over 20 years, NextGen has been providing software solutions to medical professionals across the spectrum of specialties and practice sizes. The company offers a cloud-based EHR/PM system. Features include:

  • Simplified reporting and compliance tracking
  • Detailed analytics about population-level data and health risks
  • Text, email, direct messaging, e-faxing and virtual visits with patients
  • Automated billing, insurance verification and error scrubbing

NextGen Office lets providers customize many interface options to suit their specialty. The software’s charting and documentation layouts are designed to speed up data collection, and reports can be automated. Patients can use the self-service portal to set up appointments, pay bills and refill their prescription medications. The software is compatible with tablets, smartphones, laptops and desktops.

NextGen offers a free demo. For exact pricing, providers must contact the sales department directly.

PriceDemo/Free TrialFeatures
Available upon inquiryDemo>Appointment scheduling
>Charting
>In-person training
>More features at NextGen Healthcare

Pros & Cons of NextGen Healthcare EMR Software
NextGen Office EHR/PM comes with a wide array of features, including a robust data analytics package, and the company provides excellent training backed by a U.S.-based support team. Without transparent pricing though, it can be hard to know if NextGen will fit within your budget.

ProsCons
>Excellent training
>Robust data analytics
>US-based support team
>Pricing isn’t listed online

What Customers Are Saying
NextGen Office EHR/PM has earned glowing reviews for its functionality and user support whenever hiccups arise. One user says, “I have had a wonderful experience with this software and it’s auxiliary products. Even when things don’t go as expected their customer support has been on top of it.”

Practice Fusion

Practice-Fusion Logo
Used to serve over 5 million patients per month, Practice Fusion is one of the most widely used — and highly ranked — ambulatory EHR platforms in the United States. The software is designed to serve the needs of various practice sizes. Its features include:

  • Customizable chart templates with programmable text shortcuts
  • Cloud-based e-scribing, patient-specific templates and two-click prescription refills
  • HIPAA-compliant documentation
  • Code lookup with natural language

The platform connects providers to labs and imaging centers, and test results can be tracked or shared quickly. Providers can also connect to most pharmacies that permit e-scribing, which allows them to manage patients’ medication regimens from any location. They can send automated reminders to patients, reducing administrative costs and workload.

Practice Fusion offers both a free trial and scheduled demo of its platform. Paid plans start at $99 per month for each user.

PriceDemo/Free TrialFeatures
$99/month/userDemo, Free Trial>E-scribing
>MU-certified
>In-person training
>More features at Practice Fusion

Pros & Cons of Practice Fusion EMR Software
The quick set up and customizable templates make Practice Fusion an effective option for many health care providers. However, it lacks handwriting recognition, which can be helpful when dealing with documentation.

ProsCons
>Customizable templates for different specialties
>Quick set up
>Does not offer handwriting recognition

What Customers Are Saying
Users have rated Practice Fusion positively for its customization options, especially small practices. One physician remarks, “Practice Fusion has been a solid system, allowing us to operate effectively on a daily basis and focus on growing our practice.“

WebPT

WebPT Logo
First conceived by a physical therapist, WebPT helps doctors organize, track and manage important medical information. The EMR platform includes:

  • Clear, legible and secure documentation
  • Custom profiles designed for rehab therapy workflows
  • Compliance tracking and alerts
  • Unlimited faxing and emailing of patient notes
  • Access from any internet-enabled device

WebPT EMR integrates with the company’s analytics solutions, and it is frequently updated with recent studies, formulas and testing criteria. It comes with built-in patient relationship management (PRM) tools and allows patients to access their health data via a mobile client. Highly interoperable, the platform enables secure data transfer between practices and clinicians.

WebPT offers two pricing structures: Standard and Enterprise. Standard starts at $3 per day and is best for small to midsize practices. Outpatient facilities and large private practices are better off with the Enterprise plan, which has a custom price depending on the client’s needs.

PriceDemo/Free TrialFeatures
$3/day for Standard
Custom pricing for Enterprise
Demo>Mobile device compatibility
>Appointment scheduling
>Self-service portal
>More features at WebPT

Pros & Cons of WebPT EMR Software
WebPT is an affordable EMR solution designed by physical therapists and tailored to their needs. However, WebPT specializes in outpatient rehabilitation, which may not make it the right fit for other medical practices.

ProsCons
>Clinician-oriented design
>Affordable pricing
>Specializes in outpatient rehab
>No E-scribing

What Customers Are Saying
WebPT’s focus on supporting physical therapy practices has earned praise from users. One medical administrator notes, “WebPT is very user friendly. All new hires pick up the program fairly quickly – both administrative personnel and Physical Therapists.”

What Is EMR Software?

EMR (electronic medical records) or EHR (electronic health records) software helps health care professionals such as physicians, nurse practitioners, specialized clinicians and administrators create, gather and manage health-related information as electronic medical records. This was traditionally done on paper, with physical files and storage equipment.

Some EMR software has to be installed before it can be deployed in a practice, hospital or other medical facility. Many feature cloud-based servers, meaning the clients electronic records are stored on the EMR company’s server. This can cut down on overhead costs and provide more security than downloaded files (and much more than paper files in a file cabinet).

The companies in these rankings focus on connecting providers to patients and allowing them to easily share information, so cloud-based deployment is a common feature. EMR software also connects providers to other health-related facilities, such as pharmacies and labs, which speeds up patient care.

A typical EMR can create charts, generate electronic prescriptions, send orders for lab work and ensure compliant medical billing and coding. The software automates many tasks practices already perform while saving time, reducing clerical errors and boosting productivity. Medical practices of every size implement EMR software to manage patient-to-provider communication as well as billing, emailing and other administrative tasks.

Using the appropriate EMR software ensures you can focus on practicing medicine more than filling out paperwork, and that means happier patients and higher revenue.

Benefits of EMR Software

As a medical professional handling sensitive patient information, using EMR software can improve your practice by:

  • Improving patient flow. Reducing waiting times frees you up to see more patients as well as spend more time with existing patients. The EMR will also help you avoid scheduling errors, and it can send reminders out automatically at any time of day or night, unlike manual reminders.
  • Reducing or eliminating physical storage. At a glance, this might seem like a bad thing, but physically storing patients’ medical information can be a major security risk. An off-site server is much more secure than an on-site file cabinet, USB drive or the internal memory of a computer used by multiple staff.
  • Increasing productivity. EMR software can automate many tasks to streamline workflows, and it often comes with pre-built or customizable templates that speed up charting and recording patient notes. Preloaded text functions and shortcuts save staff in different roles from typing the same thing repeatedly. Revenue cycles that involve complex billing and coding can be managed more smoothly, without uncertainty about compliance or performance standards.
  • Providing insights. Nearly all EMR solutions support analytics and reporting. In fact, most are interoperable, so they can exchange information with other systems, including other EMR platforms. Using the software’s population-level data, risk assessments and even custom reports, providers can glean insights from hundreds of thousands — sometimes millions — of medical records to deliver better patient-specific care.

Must-Have Features for EMR Software

Practices of different sizes and specialties have different needs, even if they all can benefit from using EMR software. To get the most out their investment, providers should consider several core features that every EMR solution should offer, such as:

  • Customizable templates. While they don’t have to allow you to change every detail, templates used in your practice should be flexible enough to save convenient modifications. Many EMR solutions have pre-made templates for different specialties. EMR software designed by physicians (or other medical professionals) is typically high quality in this regard.
  • Automated workflows. One of the main benefits of using EMR software is making a practice run more efficiently. The software should have tools to reduce time spent sending emails, making phone calls or issuing reminders without human intervention.
  • Accessible patient portals. Patients have an easier time making health-related decisions when they can access the appropriate information. A self-service portal is a convenient way to schedule appointments, pay bills or ask medical questions, which creates a better patient-to-provider connection and saves time by reducing no shows.
  • Interoperability. An EMR solution should make your practice more informed and provide easier access to patient-specific information. This is also key to maintaining up-to-date compliance tracking, improving medical database accuracy and comparing in-practice versus population-level public health.
  • Reporting and analytics. To check if EMR software is improving your practice’s efficiency and performance, feedback Is important. In addition to revenues and expenses, examine metrics such as your patient volume, waiting times and satisfaction with level of care.

The Cost of EMR Software

The cost of EMR software ranges from $300-$700 per month on average, though some have entry-level offerings that cost anywhere between $79-$299 a month. These prices are usually per provider or user. Enterprise-level platforms can cost upwards of $30,000 to implement as a one-time installation, with monthly charges for maintenance and technical support afterward.

EMR solutions frequently involve additional or hidden costs for certain features and improved functionality. Sometimes, EMR and practice management (PM) software are bundled, but it varies by company. Most companies ask new customers to fill out some background information so they can provide a more accurate quote.

Implementing an EMR solution is a major change and investment, so it’s important to research different options and take advantage of any free trials or demos before using it in a real clinical setting. Besides looking at the price, consider whether the software does what it promises for you and your patients.