StreamSend Email Review: No Live Support, But Here is Where They Shine

Real StreamSend reviews powered by real people opinions on Twitter. See what real people are saying about StreamSend on Twitter to help you decide if you should buy email marketing software from StreamSend.

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Real StreamSend review (2020 update) from real people on Twitter to help you make the best informed decision if you should buy email marketing software from StreamSend.

StreamSend has been around since 1998 and offers powerful email marketing and social delivery software tools that comes with powerful features.

In 2017 they were purchased by J2 Global and became part of Campaigner. StreamSend still maintains a separate website though, which features a “now powered by Campaigner” tagline.

Their email marketing platform offers most of the must-have features that a decent email marketing platform should provide.

You can use this autoresponder to signup new subscribers, import old contacts, set up targeted email campaigns, perform A/B split testing and generate analytics reports.

What’s more, their 30-day free trial gives you a risk free way to test the platform and discover anything else that may have been left out in this StreamSend review

StreamSend’s cheapest email marketing plan is  19.95 per month.

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StreamSend reviews

About StreamSend

StreamSend is one of the veteran email marketing companies and was founded by Dan Forootan back in 1998.

Their email marketing solution was initially designed for customers of EZ Publishing, a web hosting and design company founded in 1998.

They believe that email marketing should be smart, simple, effective and most importantly, affordable.

StreamSend’s clients range from professional email marketers to online retailers and include fortune 500 companies like Barnes & Noble, Monster, MTV, Western Union, UPS, Hotels.com and Nationwide.

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StreamSend features

StreamSend is one of the veteran email marketing companies that boast of having been in the industry for more than 15 years. Their email marketing solution was initially designed for customers of EZ Publishing, a web hosting and design company founded in 1998.

Thanks to the EZ Publishing infrastructure, StreamSend was one of the first email marketing service providers to provide customers with dedicated IP addresses as part of the standard offering.

Over the years, the company has continued to create innovative solutions for Internet marketers looking for a reliable autoresponder.

 

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Main Features

StreamSend offers a variety of email marketing plans. Pricing varies based on the number of emails you wish to send every month. However, there’s also a 30-day free trial that lets you send up to 200 emails for that entire month.

All standard plans are designed for businesses that expect to send emails to a subscriber list with 50,000 contacts or less. For high volume senders, StreamSend offers the Large Volume, Agency and Franchise solutions, which you must call in order to get a quote.

When it comes to email marketing features, some of the basic offerings to expect from StreamSend include:

» Free Private IP Address

Most email-marketing providers offer this feature in their highest tier premium plans. However, dedicated IP addresses are free in every StreamSend plan, which gives you control over sender reputation.

» Smart Message Delivery

With this nifty feature, it’s possible to re-purpose every email you create and turn into a web page embed, landing page or Facebook tab.

» Social Sharing

StreamSend offers a Shared dashboard that lets you turn social posts into emails and vice versa. It is a great feature for those who want to expand their reach.

» Templates and Forms

When creating sign-up forms or “lead generation forms” as StreamSend calls them, you can do this either using a WYSIWYG (what you see is what you get) form builder or in HTML code.

StreamSend offers plenty of form template designs to pick from along with robust customization features. In addition, you can create multiple forms to help you signup new subscribers from different locations.

Once your signup forms are ready, StreamSend will supply you with a small HTML code snippet to embed on your web pages for the forms to appear.

StreamSend Review

Contact Management

The list management features that StreamSend offers are fairly easy to use. When moving from a previous email marketing platform, contacts can be imported via CSV or text files. Alternatively, you can cut and paste contacts into your subscriber list.

StreamSend’s autoresponder delivers an opt-in welcome message to new subscribers so they can confirm their consent to be part of your list. With the list segmentation feature, you can also categorize contacts and send them targeted email messages.

Email Creation

Creating email messages with StreamSend could not be any easier. There are over 100 responsive email templates to choose from and you can customize them to your liking.

StreamSend allows users to add photos, videos, as well as text in email messages. You can select photos from hundreds of stock images but there’s no capability to edit them.

Alternatively, you can take advantage of the unlimited image-hosting feature to create your own library of custom photos. What’s more, it is possible to embed third party functionality in email messages such as RSS feeds and surveys.

The best part is that StreamSend’s campaign builder offers an easy to use drag and drop editor. Users who are more skilled can choose to create and customize emails in HTML code.

Once you’ve created messages, you can preview them to examine how they will appear in more than 30 email clients before sending. The fact that StreamSend scans messages through 9 spam filters to ensure that your emails will end up in the inbox of each recipient is an added bonus.

The auto-responder can send automated emails when certain actions are triggered and you are able to schedule messages for later sending. As an extra plus, the A/B split testing feature lets you examine different aspects of your email campaign.

This in turn will help you discover how to create effective messages that trigger a response from subscribers.

Help and Support

When it comes to customer support, StreamSend does have a few drawbacks compared to other email-marketing providers. For instance, the company does not have a forum nor does it offer live chat support.

On the plus side, you can contact the customer service team via phone or email. Additionally, StreamSend offers a call back service.

You can also learn more about their email-marketing platform by watching video tutorials uploaded in the Resources section of their website or read help articles and troubleshooting guides posted on the knowledge-base.

Reporting and Analytics

Like most email marketing service providers, StreamSend tracks email campaigns and generates reports to help you measure your results. Their platform also uses the latest email tracking technology. Therefore, the reporting tools allow you to view when your messages are delivered, opened, or forwarded.

You can monitor bounce rates as well as click-throughs for both emails and social media posts. However, you cannot view reports as charts and there is no way to export them via a spreadsheet.

In addition, StreamSend does not provide a way to track the best performing links. However, you can integrate your StreamSend account with Google Analytics, which provides advanced tracking tools and better functionality.

Pros and cons

Pros

» Free dedicated IP address and unlimited hosting of stock photos.

» Easy email template creation and customization.

» Generous 30-day free trial with no billing information required.

» Decent email marketing features such as A/B split testing and list segmentation.

» Bonus features such as Google Analytics integration and social tracking.

Cons

» Reporting tools offer no way to track top performing links.

» No live chat support.

Summary

StreamSend offers most of the must-have features that a decent email-marketing platform should provide. You can use this autoresponder to signup new subscribers, import old contacts, set up targeted email campaigns, perform A/B split testing and generate analytics reports.

If you’re not bothered with not having the ability to track top performing clicked links or access to live chat support, StreamSend is worth checking out. What’s more, their 30-day free trial gives you a risk free way to test the platform and discover anything else that may have been left out in this StreamSend review.

 

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StreamSend plans & prices

StreamSend offers affordable email marketing software with plans that are best suited for businesses that expect to send up to a list size of 50K or less. They also offer specialized email marketing solutions for high volume sender companies, agencies and franchises. For more information and latest and most up to date prices visit StreamSend website.

PlanContactsFree TrialMonthly Price
Email Marketing Plan 1,250 30-days 19.95
Email Marketing Plan 2,500 30-days 45.00
Email Marketing Plan 5,000 30-days 70.00
Email Marketing Plan 10,000 30-days 99.90
Email Marketing Plan 25,000 30-days 85.00
Email Marketing Plan 50,000 30-days 165.00
Large Volume Plan 50,001+ 30-days Price on request

 

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People share their opinions about companies on Twitter each and every day. We monitor tweets about StreamSend and apply a sentiment analysis algorithm that classifies these tweets as positive or negative. Every review is from a real person opinion. We use this information and output an approval rating score, which is based on real people, positive and negative, opinions about StreamSend on Twitter

StreamSend Review on Twitter

We monitor tweets about StreamSend and apply sentiment analysis to classify tweets as positive or negative. This allows us to output an approval rating score, which is based on real people, positive and negative, opinions about StreamSend on Twitter. StreamSend approval rating score is 50%. This is based on a total of 2 tweets that mention StreamSend on Twitter. There are 1 mentions that share a positive sentiment and 1 mentions that express a negative sentiment. Find out more about how it works.

StreamSend Rating

50% Score

StreamSend vs Competitor Ratings

  •  All reviews  (2)
  •   | 
  •  Positive   (1)
  •   | 
  •  Negative   (1)

ddayman (@ddayman)

I wish @StreamSend would stop selling to staffing companies who just spam. your [email protected] staff doesn't do anything to stop it

Metro EDGE (@metroedge)

Today, I'm in a meeting debating the best way to design & build new features for @StreamSend #UXUIDebates - PT