Our Top Picks

Digital-WarRoom
Digital WarRoom
  • Deployment: Windows install, web-based, cloud, software-as-a-service (SaaS), and iPhone/iPad
  • Support options: Phone and email
  • Integrations: Google Translate
Digital WarRoom is a cloud-based and on-premises eDiscovery platform designed to process all types of electronically stored documents and information in a secure environment for review. Its advanced filtering, keyword search, document indexing, optical character recognition, topic clustering, and range of analysis tools help users organize large volumes of data quickly. Full-text and metadata extractions ensure users get all data relevant to the investigation. Key features include:

  • Automatic document processing with drag-and-drop uploading

  • Indexing of plain text words in all documents

  • Advanced filtering and keyword searching to narrow exact subset of documents

  • Customizable marketing palette, including issue codes and protective order designations

  • Privilege log to maintain the integrity of eDiscovery review

  • Redaction tools to redact any document area and add custom labels

  • Optical character recognition (OCR) engine to detect and index words from PDFs and images

  • Google Translate application programming interface (API) to detect and translate foreign language

Pros & Cons

Digital WarRoom offers free demos and includes key discovery and extraction features like keyword search, full-text and metadata extraction, and topic clustering. It offers on-premises and hosted implementations with the same software application for both, but it has per-GB charges for going over the capped amounts.

Pros

  • Offers free demo
  • Subscriptions for hosted or on-premises
  • Includes key discovery and extraction features

Cons

  • No Android app
  • Charges per GB for exceeding cap

What Customers Are Saying

Digital WarRoom customers like its ease of use, flexibility, and helpful customer support. One customer said, “DWR allows us to cull based on date range, file type, and keyword searches, and export reports that show the results … It is easy to create custom marks and issues for tagging.”

Summary

Digital-WarRoom
Digital WarRoom
  • Starting Price
    • $1795/year/user
    • Monthly hosting ranging from $1/GB to $10/GB
  • Topic Clustering
    Yes
  • Full Text Extraction
    Yes
  • Metadata Extraction
  • Integrations
    Yes
Features
  • Deployment: Windows install, web-based, cloud, software-as-a-service (SaaS), and iPhone/iPad
  • Support options: Phone and email
  • Integrations: Google Translate
Disco
DISCO
  • Deployment: Web-based, cloud, SaaS, iPhone/iPad, and Android
  • Support options: Phone, email, support ticket, and self-help resources
  • Integrations: AWS
DISCO eDiscovery is an end-to-end, native-driven SaaS solution designed to give law firms, government agencies, and corporations control over their data with customizable workflows, views, and security. Users can speed up review times and improve accuracy with advanced artificial intelligence (AI) and an intuitive user interface that’s lawyer-driven. Its visual search tools engage users to visualize entire document sets interactively, no matter how large.

DISCO’s centralized, cloud-based application allows users to create a review database in seconds and begin uploading documents immediately. Users can upload 4TB of data per day, including native files, overlays, or load files. It processes and ingests data automatically, including extracting and indexing metadata, deduplication, near-dupe analysis, email threading, imaging, and OCR. DISCO mitigates risk by keeping data confidential and secure with Amazon Web Services (AWS)integration. It also provides integrated dashboards and real-time reporting throughout the eDiscovery process in a single interface.

Pros & Cons

DISCO offers free demos and multiple deployment options, including on Android and iOS devices. It includes important search features, including keyword search and metadata extraction, and integrates with AWS for enhanced security. On the downside, it doesn’t include full-text extraction or topic clustering.

Pros

  • Offers free demos
  • Performs keyword searches and metadata extraction
  • Multiple deployment and support options

Cons

  • No public pricing information
  • Doesn’t perform full-text extraction
  • Doesn’t perform topic clustering

What Customers Are Saying

DISCO customers frequently mention its speed, ease of use, and robust capabilities. One customer said, “DISCO’s approach to search, review, workflow, and metrics is excellent and incredibly simple to use.” Another user said they chose DISCO for “predictable pricing, advanced features, stability, and ease of use for our end users.”

Summary

  • Starting Price
    • Contact for quote
  • Topic Clustering
    No
  • Full Text Extraction
    No
  • Metadata Extraction
  • Integrations
    Yes
Features
  • Deployment: Web-based, cloud, SaaS, iPhone/iPad, and Android
  • Support options: Phone, email, support ticket, and self-help resources
  • Integrations: AWS
Everlaw
Everlaw
  • Deployment: Web-based, cloud, and SaaS
  • Support options: Phone, email, support ticket, and self-help resources
  • Integrations: Google, Dropbox, OneDrive, SharePoint, Azure AD, Ping, and others
Everlaw is a cloud-native eDiscovery solution that enables teams to investigate issues collaboratively, uncover information, and act on what’s relevant to a case quickly in a centralized, secure location. Drag-and-drop and cloud file-sharing capabilities offer fast uploads of nearly all types of data, including instant messages, forensic image files, social media, audio/visual files, and processed files from other platforms. It performs fast data ingestion of more than 400,000 documents per hour while simultaneously searching for duplicates and errors. Other features include:

  • Color-coded interface runs highly sophisticated queries with just a few clicked terms

  • Nearly instantaneous search results, no matter the complexity of search strings or database

  • Secure in-platform sharing, communication, and joint editing

  • Fast doc-to-doc review speeds with coding preset shortcuts

  • Customizable review interface to match user preferences

  • On-screen review tabs to view and apply codes

  • Claw back documents or produce previously privileged and withheld documents

Pros & Cons

Everlaw integrates with popular third-party cloud storage apps and other platforms. One disadvantage is Everlaw doesn’t have topic clustering, which can enhance searching capabilities. It also doesn’t provide public pricing information for making comparisons.

Pros

  • Free demo
  • Multiple support options
  • Include key discovery and extraction features

Cons

  • No public pricing information
  • Missing topic clustering

What Customers Are Saying

Users like Everlaw’s versatile, easy-to-use platform, visual orientation, intuitive layouts, and versatile tools. One customer said, “The draft feature is great for culling the best documents that may become deposition exhibits as is the ‘binder’ option to keep track of documents to review later on.”

Summary

  • Starting Price
    • Contact for quote
  • Topic Clustering
    No
  • Full Text Extraction
    Yes
  • Metadata Extraction
  • Integrations
    Yes
Features
  • Deployment: Web-based, cloud, and SaaS
  • Support options: Phone, email, support ticket, and self-help resources
  • Integrations: Google, Dropbox, OneDrive, SharePoint, Azure AD, Ping, and others
Exterro
Exterro
  • Deployment: Windows install, Mac install, web-based, cloud, and SaaS
  • Support options: Phone, email, fax, support ticket, self-help resources, and customer support portal
  • Integrations: Alfresco, Google, Office 365, Oracle, SharePoint, Salesforce CRM, and others
Exterro’s eDiscovery data management software provides a comprehensive collection, review, analysis, and production solution that identifies the most important electronically stored information before collection. Users can perform early case assessment using a broad set of analytic capabilities to uncover communications and documents that may have been missed using traditional post-collection methods. Its ability to collect and process simultaneously produces content for review almost immediately, reducing costs and the time it takes to gather case facts. Other key features include:

  • Unique architecture ensures documents are only collected and stored once

  • Built-in full search and analytics tools for concept, fuzzy, facet, and Boolean searches

  • Rich visualizations of stored content reveal concept clusters and communication patterns

  • Intuitive interface enables conduct tiered and batched reviews

  • Full suite of analytic capabilities and predictive coding technology

  • Real-time global labeling of the most sensitive decisions, such as privilege and confidentiality

  • Smart labeling driven by AI

Pros & Cons

Exterro’s electronic discovery software has the unique ability to combine collection and processing. They run simultaneously, providing quicker access to documents for review. It’s also filled with numerous discovery and extraction tools as well as numerous deployment and support options. However, it doesn’t provide a free trial or public pricing information.

Pros

  • Unique processing and collection combination
  • Numerous integrations and deployment options
  • Offers free demos

Cons

  • No public pricing information
  • Doesn’t offer a free trial

What Customers Are Saying

“Exterro has the capabilities of getting large holds reviewed, marked, Bates-labeled and produced,” one customer said. Another user said, “The ability to manage cases, hold, and notifications with system automation is a huge help in our operations.” Users also like its customization, reporting, and integrations between modules and other platforms.

Summary

  • Starting Price
    • Contact for quote
  • Topic Clustering
    Yes
  • Full Text Extraction
    Yes
  • Metadata Extraction
  • Integrations
    Yes
Features
  • Deployment: Windows install, Mac install, web-based, cloud, and SaaS
  • Support options: Phone, email, fax, support ticket, self-help resources, and customer support portal
  • Integrations: Alfresco, Google, Office 365, Oracle, SharePoint, Salesforce CRM, and others
Ipro
Ipro
  • Deployment: Web-based, cloud, and SaaS
  • Support options: Phone, chat, support ticket, community support, and self-help resources
  • Integrations: Ipro eCapture and LexisNexis CaseMap
Ipro for Enterprise is an eDiscovery, review, and production platform that copies, processes, filters, and loads data automatically into review systems with limited human interaction. It also provides a reduced review burden over traditional document review with advanced analytics and AI producing a 95% cull rate. Designed for law firms, legal service providers, government agencies, and corporations, additional Ipro for Enterprise features include:

  • Processes more than 500 file types into review-ready formats

  • Multiple opens for data ingestion

  • Data visualization tools highlight communication patterns and other relevant facts

  • Flexible deployment with desktop, cloud, on-premises, and hybrid options available

  • Seamless integration with existing internal systems

  • Self-service evidence uploading to quickly ingest, assess, and stream millions of documents into document review

  • Combines time line, concept, and technology-assisted review

  • State-of-the-art searching with concept clustering, entity recognition, email threading, and personally identifiable information

  • Single-click access to document batches to avoid reviewer document collision

Pros & Cons

Ipro for Enterprise boasts processing speeds 15 times faster than traditional batch processing with data automatically copied, filtered, processed, and loaded into review systems with little human interaction. It also offers many discovery and extraction tools. However, it doesn’t have a free trial or public pricing information for comparison.

Pros

  • Offers free demo
  • Faster processing and less human interaction
  • Numerous discovery and extraction tools

Cons

  • No public pricing information
  • No free trial

What Customers Are Saying

Customers praise Ipro eDiscovery’s ability to handle large volumes of data and tools that quickly search, tag, and sort documents. One customer said they “run large-scale reviews utilizing keywords for search term reporting as well as analytics like near-dupe, clustering, email threading, and TAR, all within a user-friendly interface.”

Summary

  • Starting Price
    • Contact for quote
  • Topic Clustering
    Yes
  • Full Text Extraction
    Yes
  • Metadata Extraction
  • Integrations
    Yes
Features
  • Deployment: Web-based, cloud, and SaaS
  • Support options: Phone, chat, support ticket, community support, and self-help resources
  • Integrations: Ipro eCapture and LexisNexis CaseMap
KLD-Discovery
KLD Analytics
  • Deployment: Web-based, cloud, SaaS, iPhone/iPad, and Android
  • Support options: Phone, email, and support ticket
  • Integrations: Cellebrite, Office 365, AccessData, Microsoft Azure, Relativity, and others
KLDiscovery is a cloud and mobile eDiscovery solution with KLD Analytics developed through a collaboration of its legal professionals, software engineers, and data scientists. KLD’s unique Hive infrastructure and proprietary processing engine set new standards in eDiscovery workflows. KLD Analytics includes KLD’s award-winning, patented predictive coding technology with continuous active learning prioritizes important documents for review. Other key features include:

  • Automated routing and document distribution to streamline review workflow

  • Email threading that identifies the most inclusive messages by determining connections

  • Near-duplicates highlight subtle differences to identify and group similar records

  • Language identification tools automatically identify primary languages in all documents
The KLDiscovery platforms contain numerous other solutions, including endpoint detection and response (EDR) to integrate the eDiscovery process into one robust tool. Its processing solution provides a flexible deduplication engine and comprehensive load file formatting to support any platform and comprehensive reporting options.

Pros & Cons

KLDiscovery stands out with its patented predictive coding solution that ranks and categorizes documents accurately using machine learning. It also offers robust search tools like keyword search, topic clustering, and document indexing. On the negative side, it doesn’t perform full-text or metadata extractions and doesn’t offer public pricing information.

Pros

  • Offers free demos
  • Patented predictive coding technology
  • Robust search tools and proprietary processing engine

Cons

  • No public pricing information
  • No full-text or metadata extractions

What Customers Are Saying

    Summary

    KLD-Discovery
    KLD Analytics
    • Starting Price
      • Contact for quote
    • Topic Clustering
      Yes
    • Full Text Extraction
      No
    • Metadata Extraction
    • Integrations
      No
    Features
    • Deployment: Web-based, cloud, SaaS, iPhone/iPad, and Android
    • Support options: Phone, email, and support ticket
    • Integrations: Cellebrite, Office 365, AccessData, Microsoft Azure, Relativity, and others
    Lexbe
    Lexbe
    • Deployment: Windows install, Mac install, web-based, cloud, SaaS, iPhone/iPad, and Android
    • Support options: Phone, email, fax, support ticket, and self-help resources
    • Integrations: Integrated doc viewer, translations, and redactions
    Lexbe eDiscovery Platform is a cloud-based, hosted end-to-end solution for processing, analyzing, reviewing, searching, and securely managing case documents. Its review and litigation document management platform helps legal professionals load and process electronically stored information and legal documents quickly. Key eDiscovery processing features include:

    • Full processing of hundreds of types of native files, including email, media, and images

    • Hash code generation to digitally fingerprint files to maintain chain of custody and defensibility of data

    • Defensible culling and deduplication remove unnecessary files to speed reviews

    • Non-English languages converted with foreign language and Unicode support

    • Metadata extractions grab important metadata information from emails, including sender and receiver names, dates and times sent and received, and date created

    • Full reporting, including productivity tracking and review progress

    • Free optical character recognition to improve searchability
    Lexbe also creates searchable text-based PDFs and performs metadata fielding for privilege logging, email and conversation threading, and Bates stamping.

    Pros & Cons

    Lexbe eDiscovery Platform offers a free trial of unknown duration. It also offers a low starting rate for monthly subscriptions and free standard uploads handled by Lexbe personnel with annual plans. However, month-to-month plans have high per-GB rates, and it doesn’t list any integrations with popular platforms.

    Pros

    • Offers a free trial
    • Low starting rate and free uploads with annual plan
    • Includes key discovery and extraction features

    Cons

    • Limited integrations
    • High per-GB rates

    What Customers Are Saying

    Lexbe customers like the do-it-yourself eDiscovery platform and helpful customer support representatives. One customer said, “The application is exactly what we were looking for to manage and organize our documents for production and, because it is so easy to use, we can manage everything ourselves. Their help system works great.”

    Summary

    • Starting Price
      • $5/month
      • $15 per GB month to month $5 per GB for subscriptions
      • No user fees
    • Topic Clustering
      Yes
    • Full Text Extraction
      Yes
    • Metadata Extraction
    • Integrations
      Yes
    Features
    • Deployment: Windows install, Mac install, web-based, cloud, SaaS, iPhone/iPad, and Android
    • Support options: Phone, email, fax, support ticket, and self-help resources
    • Integrations: Integrated doc viewer, translations, and redactions
    Logikcull
    Logikcull
    • Deployment: Web-based, cloud, SaaS, iPhone/iPad, and Android
    • Support options: 24/7/365 support ticket, phone, email, self-help resources, chat, and account manager
    • Integrations: Google Vault, Slack, Box, and Hangouts
    Logikcull is a secure, cloud-based solution that helps law firms and organizations of all sizes start eDiscovery projects in seconds, from anywhere on any device. Users drag and drop uploads into the platform, and it applies more than 3,000 processing steps automatically, including metadata extraction, full-text extraction, OCR, document indexing, deduplication, topic clustering, and more. Other processes include:

    • Project templates eliminate set-up time and ensure consistency

    • Culling intelligence automatically finds the most important metadata

    • Intuitive filters delve into documents for technology-assisted review

    • Repeat tag feature reduces work by applying tag logic across multiple documents
    Logikcull includes a suite of cloud-to-cloud integrations users can use to access data stored in Box, Slack, or Google Drive as well as Gmail, Hangouts Chat, and other Google Vault platforms. All data in Logikcull is kept secure with 256-bit and Advanced Encryption Standard (AES) encryption, using the most demanding compliance standards, including Health Insurance Portability and Accountability Act (HIPAA), Privacy Shield, SOC2, and General Data Protection Regulation (GDPR).

    Pros & Cons

    Logikcull offers free trials and has a large suite of integrations with popular platforms. It also provides numerous ways to contact customer support, including 24/7 options. It advertises flat per-matter pricing with no hosting fees, but it does charge a $25 fee per initially uploaded GB on each matter.

    Pros

    • Offers a free trial
    • Has flat per matter pricing and no hosting fees
    • Multiple support options and integrations

    Cons

    • Charges initial per-GB upload fees

    What Customers Are Saying

    “Being able to upload documents myself, quickly review at my own pace, and then output them quickly and easily with very customizable parameters makes this the easy choice for my office,” stated one customer. Users also praise its accurate and efficient filtering, ease of use, and proactive customer support team.

    Summary

    Logikcull
    Logikcull
    • Starting Price
      • starts at $250/month
    • Topic Clustering
      Yes
    • Full Text Extraction
      Yes
    • Metadata Extraction
    • Integrations
      Yes
    Features
    • Deployment: Web-based, cloud, SaaS, iPhone/iPad, and Android
    • Support options: 24/7/365 support ticket, phone, email, self-help resources, chat, and account manager
    • Integrations: Google Vault, Slack, Box, and Hangouts
    Nextpoint
    Nextpoint
    • Deployment: Web-based, cloud, SaaS, iPhone/iPad, and Android
    • Support options: Phone, email, support ticket, and self-help resources
    • Integrations: Clio and all leading trial presentation applications
    Nextpoint is a secure, cloud-based software that automates eDiscovery projects for legal teams of all sizes. Its powerful data analytics tools and full-featured document review workflow simplifies the entire process. Customization options allow users to modify nearly everything in real-time to tailor things like coding, tags, bulk actions, and meet the needs of particular projects or teams. Core features include:

    • Drag-and-drop uploading for file importation

    • Search, filter, and bulk-cull processing with data-set visualization

    • Automatic metadata extraction, OCR, imaging, and dedupe

    • Fully customizable interface to quickly execute relevance review

    • Dynamic 360-degree views of all case data with customizable visualization

    • Collaboration tools for designating depositions, linking exhibits, managing transcripts, and building timelines

    • Depositions management for recording designations, transcripts, objections, and video

    • Doc treatment creation to quickly pull up documents and create callouts for presentation

    • Instant production sharing with a single mouse click

    • Post-review case building tools to prepare cases for hearing or trial

    Pros & Cons

    Nextpoint offers free demos but no free trials. Its monthly per-user rate is also higher than all other software listed. However, Nextpoint offers unlimited cases, data imports, and hosting at no extra charge. Most companies charge per-GB fees for importing and/or hosting, so this potentially offers big savings.

    Pros

    • Offers free demos
    • Free unlimited data hosting and imports

    Cons

    • No free trial
    • Higher per-user rate

    What Customers Are Saying

    Customers like Nextpoint’s ease of navigation, unlimited data hosting, and full-featured organizational tools. One customer said, “The ability to issue-code deposition transcripts and search across transcripts has been a huge benefit in our motions practice.” Another user commented they liked that nontech persons can “execute comprehensive, extensive document reviews.”

    Summary

    Nextpoint
    Nextpoint
    • Starting Price
      • $350/user/month
    • Topic Clustering
      Yes
    • Full Text Extraction
      Yes
    • Metadata Extraction
    • Integrations
      Yes
    Features
    • Deployment: Web-based, cloud, SaaS, iPhone/iPad, and Android
    • Support options: Phone, email, support ticket, and self-help resources
    • Integrations: Clio and all leading trial presentation applications
    Nuix
    Nuix Workstation
    • Deployment: Windows install, Mac install, SaaS, iPhone/iPad, and Android
    • Support options: Phone, email, support ticket, self-help resources, and customer support portal
    • Integrations: Integrated visual analytics
    Nuix Workstations boasts an award-winning user interface with easy-to-understand color coding and icons for navigating the platform. Its eDiscovery solutions provide law firms and legal teams with the speed and flexibility they need to tackle complex discovery projects. Nuix’ end-to-end process covers everything from early case investigation and assessment to document review and trial preparation using a unique visual approach. Key features include:

    • Integrated visual analytics with powerful keyword search and concept clustering

    • The only eDiscovery visual review tool, Document Mapper

    • Continuous active learning to transform data points into decision points

    • Predictive coding to cut massive document collections down to size

    • Patented parallel processing engine indexed virtually unlimited volumes of unstructured data

    • Simultaneous searching across millions of documents, metadata, attachments, coding, and more

    • Real-time and historical data collection from endpoints and networks for machine learning and behavioral analysis

    • Fully scalable to work with petabyte-scale data across multiple high-powered machines

    Pros & Cons

    Nuix boasts an award-winning user interface, including the only visual review tool in eDiscovery and a patented parallel processing engine. However, it doesn’t have commenting/notes capabilities and doesn’t provide public pricing information.

    Pros

    • Offers free demo
    • Award winning user interface
    • Performs key discovery and extractions

    Cons

    • No public pricing information
    • No commenting/notes capabilities

    What Customers Are Saying

    Nuix customers like its quick, thorough processing, ease of use, and intuitive user interface. One user said, “The ability for Nuix to ingest large amounts of data quickly is its best asset. Further, in regard to the UI [user interface], I like that PSTs [personal storage tables] can be segmented by their folder.”

    Summary

    Nuix
    Nuix Workstation
    • Starting Price
      • Contact for quote
    • Topic Clustering
      Yes
    • Full Text Extraction
      Yes
    • Metadata Extraction
    • Integrations
      Yes
    Features
    • Deployment: Windows install, Mac install, SaaS, iPhone/iPad, and Android
    • Support options: Phone, email, support ticket, self-help resources, and customer support portal
    • Integrations: Integrated visual analytics
    Opentext
    OpenText Axcelerate
    • Deployment: Web-based, Cloud, SaaS, iPhone/iPad, and Android
    • Support options: Phone, email, support ticket, self-help resources, and customer support portal
    • Integrations: Google, Microsoft Azure, Oracle, Salesforce, SAP, AWS, and others
    OpenText Axcelerate is a flexible end-to-end eDiscovery software that delivers investigative capabilities in a fully integrated, intuitive review interface. It collects, processes, reviews, classifies, and analyzes electronically stored information across the Electronic Discovery Reference Model. Built around advanced analytics, automation, and machine learning, OpenText Axcelerate helps legal teams get facts sooner. Key features include:

    • Integrated connectors for direct collection of targeted data sets from a variety of cloud and on-premises data sources

    • Multifaceted, AI-enhanced searches conducted concurrently through OpenText MindServer

    • Early case analysis with front-end analytics through OpenText Axcelerate Investigation

    • Targeted data set creation with processing, deNISTing, deduplication, and OCR

    • Predictive filters find relevant data faster by learning from human review decisions and predicting appropriate search terms and parameters

    • Automated sensitive content bulk redaction and quality control
    Axcelerate provides the flexibility of multiple deployment options, including an on-premises server-based solution, cloud-based on-demand model, hybrid approach, and air-gapped temporary portable solution.

    Pros & Cons

    OpenText Axcelerate offers free demos, but it doesn’t provide free trials. It includes a full array of discovery and extraction features, including keyword search, document indexing, full-text extraction, metadata extraction, and topic clustering. OpenText integrates with numerous popular platforms. It doesn’t provide public pricing information to compare with others.

    Pros

    • Offers free demos
    • Large array of integrations
    • Includes all the key discovery and extraction features

    Cons

    • No public pricing information
    • No free trial

    What Customers Are Saying

    “Quick turnaround time in getting cases created. Easy to use interface with different views available depending on the way you’d like to review documents. Saved searches are easy to create,” says one user. Other users liked the data analytics, predictive modeling, collaborating workspaces, and ease of use.

    Summary

    Opentext
    OpenText Axcelerate
    • Starting Price
      • Contact for quote
    • Topic Clustering
      Yes
    • Full Text Extraction
      Yes
    • Metadata Extraction
    • Integrations
      Yes
    Features
    • Deployment: Web-based, Cloud, SaaS, iPhone/iPad, and Android
    • Support options: Phone, email, support ticket, self-help resources, and customer support portal
    • Integrations: Google, Microsoft Azure, Oracle, Salesforce, SAP, AWS, and others
    Relativity
    Relativity
    • Deployment: Windows install, Web-based, Cloud, SaaS, iPhone/iPad, and Android
    • Support options: 24-hour live and emergency on-call support, documentation, and support ticket
    • Integrations: Control Risks, Deloitte, AON, ProSearch, Complete Discovery Source, and others
    RelativityOne for eDiscovery is a powerful platform for legal and compliance needs, including litigation and investigations. It provides end-to-end eDiscovery from anywhere within the cloud deployment and has an on-premises platform that integrates with Relativity Certified Partners for local knowledge and industry expertise. Relativity handles full metadata and container extraction, native application imaging, and domain parsing for a total processing solution. Other key features include:

    • AI for early case assessment

    • Custom visualizations

    • Targeted, remote collections

    • Review acceleration with AI and machine learning

    • Visual exploration of emails, chat messages, and texts

    • Cull data prior to processing

    • Custom placeholders and multiple markup sets

    • Critical data preservation

    • Analytics to eliminate nonrelevant data

    • Content clustering to spot patterns

    • Reuse previous coding decisions and privilege calls

    Pros & Cons

    Relativity offers multiple deployment options, including on-premises and in the cloud. It also has Android and iOS mobile apps that sync automatically with the home office. Relativity provides 24/7 customer support, but this is through a combination of live and emergency on-call support. It offers free demos but not free trials

    Pros

    • Offers free demo
    • Android and iOS mobile apps that sync
    • 24/7 customer support

    Cons

    • No public pricing information
    • No free trial

    What Customers Are Saying

    Customers praise Relativity’s powerful features, especially its culling tools, conceptual searching, and data migration. One user said, “Relativity helps us organize all the streams of evidence and provides the analytics capabilities we need to conduct an intelligent investigation, fast. Having mastery of the facts, with certainty, changes the game entirely.”

    Summary

    Relativity
    Relativity
    • Starting Price
      • Contact for quote
    • Topic Clustering
      Yes
    • Full Text Extraction
      Yes
    • Metadata Extraction
    • Integrations
      Yes
    Features
    • Deployment: Windows install, Web-based, Cloud, SaaS, iPhone/iPad, and Android
    • Support options: 24-hour live and emergency on-call support, documentation, and support ticket
    • Integrations: Control Risks, Deloitte, AON, ProSearch, Complete Discovery Source, and others
    Ross
    ROSS
    • Deployment: Web-based, cloud, and SaaS
    • Support options: Live chat, email, and self-help resources
    • Integrations: Yes
    ROSS is a legal research software that uses AI to help lawyers find the most relevant law in seconds. ROSS uses question-based searching, which saves time by allowing users to ask legal questions in everyday language. The software analyzes search words using proprietary Natural Language Processing algorithms to retrieve passages from a comprehensive collection of United States case law. Its search tools look for passages with the most similar meanings.

    ROSS’s AI technology combines machine learning, grammatical structure, word embeddings, and facts and motions to retrieve and rank the best results possible. It also summarizes cases automatically based on the submitted query. ROSS’s document analyzer checks for overturned and questioned treatments. Users can highlight text within cases with similar language to strengthen their position on current cases.

    Pros & Cons

    ROSS is primarily a research tool for finding relevant case laws, which can be helpful while building a case during discovery. It does keyword searches and topic clustering to make finding legal data easy. However, it won’t do document uploads to perform key tasks like full-text and metadata extractions.

    Pros

    • Free 14-day trial available
    • Low monthly cost
    • Performs keyword search, document indexing, and topic clustering

    Cons

    • Primarily a law research tool
    • Doesn't perform metadata or full-text extractions

    What Customers Are Saying

    ROSS users frequently comment on its AI technology, natural language searches, and improved results. One customer said, “Legal research was intimidating and time-consuming … With ROSS, it’s a simple, intuitive process that allows me to use plain language in searches and pinpoint what I’m looking for.”

    Summary

    • Starting Price
      • starts at $69/month
      • billed annually
    • Topic Clustering
      Yes
    • Full Text Extraction
      No
    • Metadata Extraction
    • Integrations
      Yes
    Features
    • Deployment: Web-based, cloud, and SaaS
    • Support options: Live chat, email, and self-help resources
    • Integrations: Yes
    Sightline
    Sightline
    • Deployment: SaaS
    • Support options: Phone and support ticket
    • Integrations: Yes
    Sightline by Consilio is a self-service eDiscovery software that processes data and manages review workflows of all sizes. It optimizes culling, review, and coding quality with searches powered by analytics that displays target results and suggested documents for review. Sightline minimizes human delays with a fully automated end-to-end process that performs quality control checks, applies branding, converts native to images, and confirms there isn’t any privileged material produced. Other key features include:

    • Drag-and-drop data uploads

    • Batching keeps threads, topic clusters, and near dupes together

    • Speed coding with code sync and one-click code same as last and coding stamps

    • Template creation based on existing projects speeds up new project setup

    • Fully customizable productions

    • Progressive coding forms and optimized document sorting


    Sightline uses advanced early case assessment (ECA) tools directly integrated into a unified platform to spot patterns quickly in email communications, cull unresponsive material, identify gaps, and understand key concepts within document subpopulations.

    Pros & Cons

    Sightline is an end-to-end solution with key discovery and extraction features, including keyword search, document indexing, full-text extraction, metadata extraction, topic clustering, commenting/notes, and reports. However, compared to other software companies on the list, Sightline has limited deployment options, which doesn’t include any mobile apps, and limited support options.

    Pros

    • Offers free demos
    • Performs key extraction tasks
    • Includes key discovery features

    Cons

    • No public pricing information
    • No free trial
    • Limited deployment and support options

    What Customers Are Saying

    Customers like the ease of use, intuitive design, and low cost of Sightline. One customer said, “After initially getting used to the functions, Sightline becomes easier to use and has an amazing [number]of features and can perform sophisticated searches and functions.”

    Summary

    Sightline
    Sightline
    • Starting Price
      • Contact for quote
    • Topic Clustering
      Yes
    • Full Text Extraction
      Yes
    • Metadata Extraction
    • Integrations
      Yes
    Features
    • Deployment: SaaS
    • Support options: Phone and support ticket
    • Integrations: Yes
    ZDiscovery
    Zapproved
    • Deployment: Web-based, cloud, and SaaS
    • Support options: Phone, email, support ticket, self-help resources, and customer support portal
    • Integrations: Office 365 and Google Vault
    ZDiscovery is an intuitive cloud-based eDiscovery platform that helps corporate law firms review and process potentially relevant documents for litigation responses and other legal proceedings. The ZDiscovery suite brings together Legal Hold Pro, a legal hold automation platform, and Digital Discovery Pro, a processing and review tool, to create a powerful combination for legal professionals. Key features include:

    • Repetitive task automation to send and monitor litigation holds

    • Custodian communications and compliance management

    • Processing, culling, and reviewing data for subpoena responses, investigations, litigation, etc

    • Quick processing for many file types and review tools that keep eDiscovery in-house

    • Data export, optical character recognition, reporting, data preservation, audit trail, etc


    ZDiscovery includes an application programming interface to facilitate integration with popular third-party platforms, including Google Vault and Office 365 for applying and removing legal holds. Data collection can also be accomplished with Office or through an action request for other resources.

    Pros & Cons

    ZDiscovery offers free demos, but it doesn’t offer a free trial. It includes vital discovery and extraction features like full-text and metadata extractions, keyword search, document indexing, and topic clustering. It doesn’t offer commenting/notes or provide public pricing information for comparisons with competitors.

    Pros

    • Offers free demos
    • Multiple support options
    • Includes key discovery and extraction tools

    Cons

    • No public pricing information
    • No commenting/notes capabilities
    • No free trial

    What Customers Are Saying

    ZDiscovery customers like the streamlined interface, ease of use, and first-rate customer support. One customer said, “I like the reports the software generates. The reports save time in trying in tracking your legal holds, custodians, tags, etc.”

    Summary

    ZDiscovery
    Zapproved
    • Starting Price
      • Contact for quote
    • Topic Clustering
      Yes
    • Full Text Extraction
      Yes
    • Metadata Extraction
    • Integrations
      Yes
    Features
    • Deployment: Web-based, cloud, and SaaS
    • Support options: Phone, email, support ticket, self-help resources, and customer support portal
    • Integrations: Office 365 and Google Vault

    How We Chose the Best Electronic Discovery Software

    Electronic discovery software, also called eDiscovery software, provides the tools legal professionals need to review, process, tag, and produce electronic documents as part of the discovery materials required for investigations or lawsuits. Electronic documents include any electronically stored information, including emails and all types of computer files. Law firms will find many electric discovery software companies that all boast the latest features and services. We evaluated these companies based on some of the most important features, including discovery features, extraction features, and integrations.

    Discovery Features

    Discovery features, such as keyword search and topic clustering, allow users to locate and organize information. Document indexing associates records with keywords, which makes it more efficient to search for specific documents using keyword search features during the review process. Topic clustering sorts documents based on related topics, helping users see common patterns and themes, which is especially helpful for litigators. We evaluated companies on the effectiveness of their discovery features.

    Extraction Features

    Before documents can be organized and indexed, eDiscovery software must have the features for extracting full-text and metadata. Full-text extraction features scan files and run optical character recognition so that files can be indexed and searched. Metadata extraction withdraws and stores the metadata of electronically stored information, including date, author, and topic. We focused on electronic discovery software with robust extraction features.

    Integrations

    Integrations have become an increasingly important part of electronic discovery software because eDiscovery is a dynamic process that must be able to leverage other technologies. Ideally, the software will have prebuilt integrations for case management software, human resources (HR) systems, and other enterprise data sources and information technology (IT) investments. We evaluated electronic discovery software based on technology integrations that improve the exchange of up-to-date information and reduce the risk of human errors.

    What Is Electronic Discovery Software?

    eDiscovery software provides the tools legal professionals need to process, review, and tag all types of electronic documents for use in an investigation or a lawsuit. Previously, parties in a dispute exchanged numerous boxes of paper documents, but these have largely been replaced by computer-generated and electronically stored content that takes less storage space and less time to compile. Electronically stored information can include emails, cellphone data, social media posts, chat sessions, instant messages, word processing documents, digital audio and/or video recordings, GPS data, and any other digital records people produce every day.

    Electronic discovery is a primary way of uncovering the facts in a dispute, so having the right eDiscovery software is vital to unearth valuable information that might not otherwise be found. Once data has been loaded into an eDiscovery platform, legal professionals can review this data by creating searches to find specific documents, sort details using metadata fields, and tag files appropriately. Users can then review prepared data and produce the documents needed for their legal proceedings. eDiscovery software automates the entire discovery process, saving time and money. Choosing a cloud-based version provides further flexibility and collaboration with anytime, anywhere access.

    Benefits of Electronic Discovery Software

    Reviewing documents in complex legal cases is extremely time-consuming, which translates to high costs. Electronic discovery software can automate this process, making it much more efficient. Software programs can go through reams of data much more quickly than humans. This can be especially important if a legal team is pressed for time to create a production. Some of the many other benefits of electronic discovery software include:

    • Saving time and money: Probably the biggest benefit is the amount of time saved by eliminating the need to scan every electronically stored piece of information physically. Less time spent searching through data translates to less money spent paying someone to search.
    • Advanced search: Software has the technology to enable advanced search functions using robust metadata and tagging, which makes it easier for users to focus on specific parameters and keywords.
    • Identifying gaps: eDiscovery software identifies what’s missing from a production by searching for gaps, especially gaps between dates where there should be documents.
    • Technology-assisted review: Utilizing AI to analyze content allows documents to be ranked or grouped based on the likelihood that the information is relevant to the case, making the review more focused.

    Must-have Features of Electronic Discovery Software

    Identifying, tagging, and sharing key data from electronically stored documents ensures both parties in a lawsuit or another legal battle have access to the same information. To be effective, electronic discovery software must have certain features that allow extraction of data that can then be organized in a meaningful way. Some must-have features of electronic discovery software include:

    • Document tracking: Shows users each document’s progress throughout the eDiscovery process, including who viewed which documents and when
    • Full-text extraction: Scans files and runs optical character recognition so that all files can be indexed and searched
    • Metadata extraction: Extracts and stores all the metadata attached to electronically store information (ESI), including the author’s name, date the ESI was created, and the topic of a given document
    • Topic clustering: Groups information based on related topics so users can review the overviews provided and search for common patterns or themes running through the electronic documents
    • Document indexing: Associates records with keywords to provide more efficient search and review processes
    • Optical character recognition: OCR scans text contained within an image and converts it into text that can be searched
    • Comments/notes: Allows users to write comments on documents and underline and highlight text

    The Cost of Electronic Discovery Software

    When electronic discovery software was in its infancy, it wasn’t uncommon for vendors to charge exorbitant rates, including numerous extra fees to cover certain tasks. As competition increased, costs for these software systems began to drop. However, many companies still charge extra fees for some features. When comparing costs of eDiscovery software, law firms must make sure the costs are proportional to the average value of the cases they typically handle to meet the current requirements of the Federal Rules of Civil Procedure (FRCP). A hosted eDiscovery system with a subscription-based fee structure should meet FRCP regulations while still offering value to the user.

    Most eDiscovery software providers use a per-user, per-month, pricing method. However, many also charge extra for uploaded materials, which is usually a per-gigabyte fee. This additional fee can add up, especially for large firms or legal professionals who consistently handle complex cases with lots of data to upload. Of the companies that made our list, many of them didn’t provide public pricing information for comparison. Price ranges of those providing this information are $5 to $350 per user, per month, with monthly hosting or uploading fees between $1 and $15 per gigabyte.