Our Top Picks

Cacoo
Cacoo
  • Deployment: Web-based, cloud, SaaS
  • Customer service: 24/7 (live rep), phone during business hours, online
  • Document management and version control

Cacoo is a diagram software solution that lets users create flowcharts, wireframes, and other visualization tools. Team members can simultaneously edit and share diagrams, collaborating via video and chat, and revised versions are always tracked. There's a diverse library of templates users can edit, and they can import their own assets to further customize designs. All diagrams and corresponding assets are organized, and updates are automatically synced so all team members are on the same page. Cacoo has ready-made connectors with common applications, including Visio, Zapier, and Typetalk.

Pros & Cons

Pros

  • Automatic data syncing
  • Template library
  • Easy to organize

Cons

  • SSO/SAML security costs extra
  • No free demo

Summary

  • Starting Price
    • $6/month/user
  • Free Trial/Demo
    14-Day Free Trial
  • Deployment
    Web-Based, Cloud, SaaS
  • Support Options
    24/7 (Live Rep)
    Business Hours
    Online
  • Flowchart
    yes
Features
  • Deployment: Web-based, cloud, SaaS
  • Customer service: 24/7 (live rep), phone during business hours, online
  • Document management and version control
Creately
Creately
  • Deployment: Mac, Windows, web-based, cloud, SaaS
  • Customer service: 24/7 (live rep), phone during business hours, online
  • Collaboration with threaded discussions

With Creately, users can design their own visual workspace and choose from thousands of smart shapes they can combine with 70 diagram types. They can easily draw and format shortcuts, and with real-time collaborations, multiple users can work on the same document and even have threaded discussions. There are over 50 shape libraries for various chart types, including IT and wireframes. Creately works with Slack, Google Drive, and other applications.

Pros & Cons

Pros

  • Library with customizable templates
  • Unlimited documents and folders
  • Teams have unlimited collaborations

Cons

  • Free plan is limited to 3 documents and 1 folder

Summary

Creately
Creately
  • Starting Price
    • Free For users with basic visualization needs
    • Personal: $6.95/month
    • Team (3 users - 100 users): $24/month - $800/month
    • Enterprise: Custm Quote
    • Contact for more pricing options
  • Free Trial/Demo
    Free Trial, Free Demo
  • Deployment
    Installed - Mac
    Installed - Windows
    Web-Based, Cloud, SaaS
  • Support Options
    24/7 (Live Rep)
    Business Hours
    Online
  • Flowchart
    yes
Features
  • Deployment: Mac, Windows, web-based, cloud, SaaS
  • Customer service: 24/7 (live rep), phone during business hours, online
  • Collaboration with threaded discussions
Draw.io
draw.io
  • Deployment: Mac, Windows, web-based, cloud, SaaS
  • Customer service: Phone during business hours, online
  • Organizational charting

draw.io is a free diagram software that can be a valuable solution for workflow optimization. It has some useful keyboard shortcuts that help users maneuver between multiple shapes or connectors. If the chart outgrows the canvas, users can change diagram orientation, and with the library, new shapes can be swapped out with a quick drag-and-drop motion. Related shapes can even be resized and tied together, and teams can stay updated on workflows and make necessary collaboration changes. draw.io integrates with a few apps, such as Google Drive, Dropbox, and Jira.

Pros & Cons

Pros

  • Easy to use with keyboard shortcuts
  • Custom and built-in libraries
  • Easy to organize

Cons

  • Lacks enterprise-level security

Summary

  • Starting Price
    • Free
  • Free Trial/Demo
    Free
  • Deployment
    Installed - Mac
    Installed - Windows
    Web-Based, Cloud, SaaS
  • Support Options
    Business Hours
    Online
  • Flowchart
    yes
Features
  • Deployment: Mac, Windows, web-based, cloud, SaaS
  • Customer service: Phone during business hours, online
  • Organizational charting
EDraw Max
EDraw Max
  • Deployment: Mac, Windows, web-based, cloud, SaaS
  • Customer service: Phone during business hours
  • 2,000+ built-in templates

Edraw Max is an all-in-one diagram software that provides the space to create nearly 300 diagram types. It’s got over 50,000 drag-and-drop symbols and 2,000 built-in templates. With its intuitive interface, users can create diagrams more easily and collaborate better with team members. Smart layout shapes change quickly, and users can capture their ideas with the handy note function. For more concrete explanations of diagrams and shapes, hyperlinks can be embedded.

Pros & Cons

Pros

  • Intuitive interface
  • Diagram documentation in one place
  • Library of hundreds of diagrams and thousands of symbols

Cons

  • Collaboration isn’t in real time
  • Limited integrations

Summary

EDraw Max
EDraw Max
  • Starting Price
    • Desktop Plan
    • Perpetual License (1 user - 2 users): $139 - $1859
    • Lifetime License (1 user - 2 users): $179 - $2799
    • Team/Enterprise: Custom Quote
    • Contact for more pricing options
  • Free Trial/Demo
    30-Day Free Trial
  • Deployment
    Installed - Mac
    Installed - Windows
    Web-Based, Cloud, SaaS
  • Support Options
    Business Hours
  • Flowchart
    yes
Features
  • Deployment: Mac, Windows, web-based, cloud, SaaS
  • Customer service: Phone during business hours
  • 2,000+ built-in templates
LucidChart
LucidChart
  • Deployment: Web-based, cloud, SaaS, iPhone/iPad, Android
  • Customer service: Phone during business hours, online
  • Auto-visualization for better context

LucidChart is a cloud-based diagramming software platform with an intuitive, browser-agnostic interface. It enables real-time collaboration, including team chats and shape-specific commenting. With auto-visualization, it’s easy to generate charts and give them the proper context by overlaying appropriate metrics. LucidChart integrates with popular apps, such as Zapier and GitHub.

Pros & Cons

Pros

  • Shape-specific commenting
  • Collaboration chats
  • Can add metrics to charts

Cons

  • Free plan limited to 3 editable documents

Summary

LucidChart
LucidChart
  • Starting Price
    • Free plan available
    • Individual: $7.95/month
    • Team: $6.67/month/user
    • Enterprise: Custom Quote
  • Free Trial/Demo
    Free Demo
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support Options
    Business Hours
    Online
  • Flowchart
    yes
Features
  • Deployment: Web-based, cloud, SaaS, iPhone/iPad, Android
  • Customer service: Phone during business hours, online
  • Auto-visualization for better context

How We Chose the Best Diagram Software

Diagrams provide the kind of clarity that some can’t get from written documents. Whether it’s a flowchart or a process diagram, creating a visual presentation invites collaboration, a robust process that helps spot problems and inefficiencies. When trying to find the best diagram software, we looked at the features the software provides, its collaboration tools, and application integrations.

Diagram Features

Mind maps are ideal for brainstorming as well as mapping out tasks, while process diagrams are great for getting a top-to-bottom understanding of certain business processes. Along with common org charts, the best diagram software solutions have a good template library that hosts numerous types of commonly used diagrams. 

Collaboration Tools

Collaboration tools within diagram software facilitate communication and lessen confusion that can hamper a project. There's less wasteful back-and-forth, resulting in an increase in productivity. Enabling real-time collaboration makes diagram software more efficient.

Integrations

Project management and file storage are the most common environments for diagram software. With pre-built integrations to these types of solutions, users can seamlessly work in one environment, which engenders trust and saves time.