What hosting plans does Dot Canada offer?
Dot Canada only provides shared hosting plans and reseller hosting (for resellers to offer shared plans). They do not offer VPS or dedicated server plans.
Is shared hosting right for me?
Possibly. Shared hosting is a very cheap way to get an online presence up and running without much hassle. It is a good fit for bloggers who are just getting started, for small non-tech businesses, and for local non-profits and community groups like clubs, churches, and private schools.
Shared hosting is usually not a great option for high-traffic sites, online businesses, e-commerce sites, and SaaS web apps.
Dot Canada specifically states that they are geared toward small businesses in Canada. If you fit that description, they are probably a good fit for you.
Is Dot Canada’s reseller hosting a good fit for my business?
That depends. Dot Canada only provides shared hosting plans and their data centers and customer support are all in Canada.
Dot Canada’s reseller plans are best suited for resellers who want to sell shared hosting plans to a primarily Canadian customer base.
Should I use the DIY Site Builder tool?
Possibly. There is a strong overlap between the types of businesses who would benefit from a site-builder tool and Dot Canada’s target customer: small, non-tech businesses who need a low-cost, easy-to-run online presence.
If you need a simple website up and running fast, the site builder tools is not a bad idea. However, these tools are highly templated, so you won’t have as many options or customization as if you hired a web designer. Also, you won’t have the additional features and benefits of a robust Content Management System like WordPress
So it really depends on which is more important to you: speed, ease, and cost or power and customization.
What kind of support does Dot Canada provide?
Dot Canada provides 24/7 Live Chat support, phone support during business hours, and a trouble ticket system. All support personnel are based in Canada.
They also provide a knowledge base and tutorials.
Can I pay monthly at Dot Canada?
No. Available billing terms are quarterly, annually, biennially, and triennially.
Is there any benefit to paying for a longer hosting period?
Yes. Dot Canada provides discounts for longer terms.
Does Dot Canada provide an uptime guarantee?
Yes. Dot Canada’s plans are back by a 99.9% uptime guarantee. This is, of course, subject to the usual exclusions (customer faults don’t count; third party faults don’t count; scheduled maintenance doesn’t count), but any down time in excess of .1% (about 43 minutes in a single month) is remedied with account credits.
Does Dot Canada provide a money back guarantee?
Yes. Dot Canada offers a 30-day money back guarantee on their shared and reseller hosting plans.
Does Dot Canada provide a free domain name with hosting plans?
No. You have to pay for your domain name separately.
Will my hosting fees go up when I renew my plan
Yes. All prices listed on the Dot Canada websigte are introductory promotional offers. Plans renew at their “regular” rate.