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The Best Credit Card Processing Companies of 2020
How We Chose the Best Credit Card Processing Services
Businesses who want to accept credit and debit cards as payment for products or services need a credit card processing service. Choosing the right provider can be tricky because there are many options available. Each credit card processing provider promotes multiple features with various fees to the business owner. In creating our list of the best credit card processing services, we evaluated what’s most important, including pricing, features and integrations, and customer support.
Pricing Transparency
There are numerous fees associated with credit card processing, and this is true whether you’re processing transactions online, in-store or both. There may also be a monthly service fee, separate fees for swiping a card versus keying the card in, and setup, interchange, gateway access, and early termination fees. We looked at companies that are transparent about all the fees involved.
Features & Integrations
We looked at credit card processing companies that offer key features like whether it’s PCI-compliant, meaning it maintains a secure environment while processing, storing and transmitting credit card information. We also looked at whether the company offered a mobile app, so businesses could accept payments on mobile devices, and if it provided integrations with other third-party software.
Customer Support
If your credit card processor is down, you’re not collecting money from your customers. As more consumers switch to paying with credit and debit cards over cash or checks, this can mean lost revenue that small businesses can ill afford. We prioritized companies that provide 24/7 customer support.
The 20 Best Credit Card Processing Services of 2020
| Company | Base Cost | Fees | More |
|---|---|---|---|
| Authorize.net | Monthly Gateway $0 | All-in-One Option: 2.9% + 30¢ per transaction Payment Gateway Only: 10¢ per transaction, 10¢ daily batch fee | Visit Authorize.net |
| CreditCardProcessing.com | Monthly Gateway $7.95 Monthly Statement Fee $5.00 | Swiped Rate 1.37% - 6.00% Keyed-in Rate 1.37% - 6.00% Virtual Terminal Fee 1.37% - 6.00% Payment Gateway Fee Undisclosed Early Termination Fee Up to $350 PCI Compliance Fee $99 Per Year Minimum Processing Fee $32+ Per Month | Visit CreditCardProcessing.com |
| Dharma Merchant Services | Monthly Base $20 | Storefront 0.15% + 7¢ per transaction Virtual 0.20% + 10¢ per transaction Restaurant 0.15% + 7¢ per transaction | Visit Dharma Merchant Services |
| Fattmerchant | Monthly Base Costs: $99/$199 | Swiped Payments: +8¢ per transaction & direct cost +6¢ per transaction & direct cost Keyed Payments: +15¢ per transaction & direct cost +12¢ per transaction & direct cost | Visit Fattmerchant |
| Fiserv | Monthly Base Cost Undisclosed | Swiped Rate 2.69% + 19¢ Keyed-In Rate 3.69% + 19¢ Virtual Terminal Rate 1.00% - 4.99% Early Termination Fee $495 PCI Compliance Fee $19.95 Per Month | Visit Fiserv |
| Flagship Merchant Services | Monthly Base $29.99 | Swiped Rate 1.00% - 4.99% Keyed-in Rate 1.00% - 4.99% Virtual Terminal Rate 1.00% - 4.99% PCI Compliance Fee $99 Per Year | Visit Flagship Merchant Services |
| Helcim | Monthly Service $20 | $0 Setup Fees $0 PCI & Non-Compliance $0 Cancellation Fees $0 Bank Deposit Fees $0 Quarterly Fees $0 Customer Service Fees | Visit Helcim |
| Intuit QuickBooks Payments | Monthly Base Costs: Simple Start $12.50 Essentials $20 Plus $35 Advanced $75 Self-Employed $7.50 | Pay-As-You-Go Fees: Swipe Rate 2.40% + 30¢ Keyed-in Rate 3.50% + 30¢ Invoice Rate 3.50% + 30¢ ACH Fee $1 Per Transaction Monthly Plan Fees: Swipe Rate 1.60% + 30¢ Keyed-in Rate 3.30% + 30¢ Invoice Rate 3.30% + 30¢ ACH Fee $1 Per Transaction | Visit Intuit QuickBooks Payments |
| National Bankcard | Monthly Gateway $8.00 Monthly Statement Fee $5.00 - $7.50 | Swiped Rate (Debit) 0.25% + 19¢ Swiped Rate (Credit) 1.58% + 19¢ Keyed-in Rate (Debit) 0.85% + 19¢ Keyed-in Rate (Credit) 1.99% + 19¢ Virtual Terminal Rate 1.00% - 4.99% RoamPay Account Fee $4.99 Per Month Authorize.net Virtual Terminal Fee $5 Per Month PCI Compliance Fee $79 Per Year Monthly Minimum Fee $25 Equipment Lease Terms $0 - $300 | Visit National Bankcard |
| Payline Data | Monthly Base Costs $10/$20 | +10¢ per transaction +20¢ per transaction | Visit Payline Data |
| Payment Depot | Monthly Base Costs: $49/$79/$99/$199 | +15¢ per transaction +10¢ per transaction +7¢ per transaction +5¢ per transaction | Visit Payment Depot |
| PaymentCloud | Monthly Gateway $15 | Swiped Rate 0.1% - 1.0% Keyed-In Rate 0.15% - 2.95% Virtual Terminal Rate 0.15% - 2.95% + 25¢ Batch Fee 10¢ | Visit PaymentCloud |
| PayPal | Monthly Fee: $0 | Flat Rate (Online): Inside U.S. 2.9% + 30¢ Outside U.S. 4.4% + 30¢ Flat Rate (In Store): Inside U.S. 2.7% + 30¢ Outside U.S. 4.2% + 30¢ Non-Profit Rate: Inside U.S. 2.2% + 30¢ Outside U.S. 3.7% + 30¢ | Visit PayPal |
| Payroc | Monthly Base Cost Undisclosed | Swiped Rate Interchange-Plus Keyed-in Rate Interchange-Plus Early Termination Fee $595+ | Visit Payroc |
| PaySimple | Monthly Base $59.95 | +2.49% per transaction ACH/eCheck Processing 0.20% + 60¢ | Visit PaySimple |
| Shopify | Monthly Base Costs: Basic Shopify $29 Shopify $79 Advanced Shopify $299 | Online Credit Card Rates: 2.9% + 30¢ 2.6% + 30¢ 2.4% + 30¢ In-Person Credit Card Rates: 2.7% / 2.5% / 2.4% | Visit Shopify |
| Square | Monthly Base Cost Undisclosed | Swiped Rate 2.60% + 10¢ Keyed-in Rate 3.50% + 15¢ Square Terminal Rate 2.60% + 10¢ Square for Restaurants Rate 2.60% + 10¢ Square for Retail Rate 2.50% + 10¢ Square Register Rate 2.50% + 10¢ Square Online Store 2.90% + 30¢ Square Invoice 2.90% + 30¢ Instant Deposit 1% | Visit Square |
| Stripe | Monthly Base Cost Undisclosed | ACH & Bitcoin Rate 0.8% ($5 Cap) Debit & Credit Rate 2.9% + 30¢ International Rate 3.9% + 30¢ Instant Payouts 1% | Visit Stripe |
| TSYS | Monthly Base $9.95 | Swiped Rate 1.00% - 4.99% Keyed-in Rate 1.00% - 4.99% Virtual Terminal Rate 1.00% - 4.99% Early Termination Fee Up to $1,000+ | Visit TSYS |
| Worldpay | Monthly Base £19.95 | Credit Cards 2.75% + £0.20 Debit Cards 0.75% + £0.20 | Visit Worldpay |
Authorize.net
Authorize.net lets business owners accept payments online, in-store, or via mobile devices with easy-to-use payment solutions. It offers robust third-party integration with numerous supported payment types, including digital payments and EMV chip cards. Key features include:
- Free 24/7 customer support
- Configurable fraud filters identify, manage, and prevent fraudulent transactions
- Customer information manager saves billing, payment, and shipping information for future orders
- Sensitive payment information stored on secure servers simplifies PCI compliance
- Automated recurring billing for monthly recurring or installment payments
- Customizable, mobile-friendly invoices sent directly to customers’ email accounts
Authorize.net’s All-in-One option works well for businesses without a merchant account. This option sets them up with a merchant account and payment gateway with a 2.9% plus 30-cent fee per transaction. Businesses with a merchant account receive a payment gateway only with a 10-cent per transaction fee and 10-cent daily batch fee. Both options come with identical plan features.
| Base Cost | Fees | Features |
|---|---|---|
| Monthly Gateway: $0 | All-in-One Option: 2.9% + 30¢ per transaction Payment Gateway Only: 10¢ per transaction, 10¢ daily batch fee | >PCI Compliant >Third Party Integration >Mobile App >24/7 Support >Month-to-Month Contracts >More features at Authorize.net |
Pros & Cons of Authorize.net Credit Card Processing Service
Authorize.net doesn’t charge a setup fee and offers month-to-month contracts, so there’s never an early termination fee. Both of its credit card processing service options include several beneficial features like enhanced fraud prevention, mobile-friendly invoicing, and recurring payments. However, e-check processing and account updater are two key features that cost extra.
| Pros | Cons |
|---|---|
| >No setup fee | >E-check processing requires additional fee |
| >Month-to-month contracts | >Account updater requires a separate fee |
| >24/7 customer support by a real person |
What Customers Are Saying
Customers consistently brag about Authorize.net ease of use and its unmatched customer service, including one who said they are “probably the only credit card processor around with full customer support, 24-7. You speak with real people. You don’t speak to a computer … You don’t find this support anywhere else.”
CreditCardProcessing.com
CreditCardProcessing.com serves customers in nearly all industries and offers easy credit card processing for businesses of all sizes. It also offers POS systems, restaurant and retail terminals, phone and mail order processing, mobile credit card processing and e-commerce solutions for online merchants. Key features include:
- 24/7 toll-free technical and customer support
- No contract term limits
- Versatile, scalable POS system options
- Secure acceptance of credit cards, debit cards, Apple Pay®, Google Pay®, and EMV™
- Free equipment program
CreditCardProcessing.com has a monthly gateway fee of $7.95 plus a $5 monthly statement fee and swiped, keyed-in and virtual terminal rates starting as low as 1.37%, making it one of the more competitively priced options. It also offers a slew of additional features for businesses who want help expanding their customer base and sales, including digital loyalty programs and branded gift cards.
| Base Cost | Fees | Features |
|---|---|---|
| Monthly Gateway Fee $7.95 Monthly Statement Fee $5.00 | Swiped Rate 1.37% - 6.00% Keyed-in Rate 1.37% - 6.00% Virtual Terminal Fee 1.37% - 6.00% Payment Gateway Fee Undisclosed Early Termination Fee Up to $350 PCI Compliance Fee $99 Per Year Minimum Processing Fee $32+ Per Month | >PCI Compliant >Third Party Integration >Mobile App >24/7 Support >Month-to-Month Contracts >More features at CreditCardProcessing.com |
Pros & Cons of CreditCardProcessing.com Credit Card Processing Service
CreditCardProcessing.com promotes express funding for same day deposits, but most merchants receive funds within two to three business days. It offers a $50 American Express gift card for finding a lower overall rate structure. While it does have one of the lowest monthly gateway fees, the $99 annual PCI Compliance fee is pricey.
| Pros | Cons |
|---|---|
| >Express funding for same day deposits | >Charges an early termination fee up to $350 |
| >Offers $50 Amex gift card for finding a better overall rate structure from another company | >Charges $99 annually for PCI Compliance |
What Customers Are Saying
Customers frequently remark on their low fees and ability to cater to various business types. “This is definitely the best credit card processing service out there! It’s especially great for small businesses, but it also offers highly-customizable solutions for larger companies and many different types of business,” one customer said.
Dharma Merchant Services
Dharma Merchant Services provides its customers with free access to MX Merchant, which includes a virtual terminal and mobile app for online and on-the-go sales. It also offers next-day funding for card-present transactions and guaranteed 48-hour funding on others. Key features include:
- No contracts
- No monthly minimums
- Mobile processing for Apple and Android devices
- Reduced credit card processing rates for nonprofits
- 24-hour tech support
- High volume discounts
Dharma Merchant Services offers interchange plus pricing, which makes their service very competitively priced. With low fixed 0.15% plus 7¢ per storefront and restaurant transactions and 0.20% plus 10¢ per online transaction, its prices are lower than many of its competitors. It also doesn’t charge an annual merchant service fee and offers low terminal pricing without any long-term leasing requirements.
| Base Cost | Fees | Features |
|---|---|---|
| Monthly Base $20 | Storefront 0.15% + 7¢ per transaction Virtual 0.20% + 10¢ per transaction Restaurant 0.15% + 7¢ per transaction | >PCI Compliant >Mobile App >24/7 Support >Month-to-Month Contract >More features at Dharma Merchant Services |
Pros & Cons of Dharma Merchant Services Credit Card Processing Service
Dharma Merchant Services offers lower than average rates with interchange plus pricing and low fixed per transaction fees on its side of the process. However, without third-party integration, this credit card processing service limits the types of payments and card services its customers can accept.
| Pros | Cons |
|---|---|
| >Competitively priced | >No third-party integration |
| >No monthly minimums |
What Customers Are Saying
Online reviewers frequently mention Dharma’s low fees and attentive customer support, including one customer who said, “As with any new vendor, there were minor initial glitches which our sales agent guided us through them same day! Unheard of in today’s world of take a number and we will call you back!”
Fattmerchant
Fattmerchant offers third-party integration with 100s of common business tools, including a two-way sync with QuickBooks Online, and payment integrations with common CRM, POS, and practice management systems. This credit card processing service doesn’t require long-term contracts and provides 24/7 support. Other key features include:
- EMV terminals pre-programmed to accept chip cards, Samsung Pay®, and Apple Pay®
- Online payments, invoicing, recurring billing and customer management tools
- Online shopping cart to accept e-commerce payments quickly and securely
- Mobile swipers with card scanning for quick checkout on-the-go
- Omni integrated payments for accessing payments, analytics and reports in one place
Fattmerchant’s monthly fees start at $99 for businesses that process up to $500,000 annually and $199 for those that process over this amount. This all-inclusive monthly subscription releases merchants from percentage fees against each sale and leaves them with a low flat rate between 6¢ and 15¢ above the interchange fee per transaction.
| Base Cost | Fees | Features |
|---|---|---|
| Monthly Base Costs: $99/$199 | Swiped Payments: +8¢ per transaction & direct cost +6¢ per transaction & direct cost Keyed Payments: +15¢ per transaction & direct cost +12¢ per transaction & direct cost | >PCI Compliant >Third Party Integration >Mobile App >24/7 Support >Month-to-Month Contract >More features at Fattmerchant |
Pros & Cons of Fattmerchant Credit Card Processing Service
Fattmerchant offers clear-cut pricing with no percentage mark-ups and low flat rates above interchange, saving merchants on their monthly fees. It also doesn’t charge batch, cancellation, statement or PCI compliance fees. However, its $99 base cost for monthly subscriptions could make it unsuitable for vendors with extremely low sales volumes.
| Pros | Cons |
|---|---|
| >No percentage mark-up above interchange rate | >$99 monthly fee makes it unsuitable for low-volume businesses |
| >Same day funding option on 3G and mobile reader sales |
What Customers Are Saying
Customers remark on customer service but mostly rave about the money they save with its straightforward pricing. “The straightforward pricing has been a remarkable breath of fresh air. Everything has been perfect and we’ve saves tens of thousands of dollars since switching to Fattmerchant a year ago,” said one customer.
Fiserv
Fiserv offers businesses of all sizes a comprehensive array of choices with the widest range of bank and credit union platforms and integrated ATM, debit, credit and prepaid services. This fully scalable credit card processing service also offers online and mobile processing.
Key features include:
- End-to-end account processing solutions that minimize risk
- Straight-through check processing that delivers immediate, paperless results
- Unlimited integration with service-oriented architecture
- Merchant accounts that cut out the middleman
Fiserv is a premium company with a premium price for its many extra perks. Credit card processing rates run on the high side of the average, especially keyed-in rates. Merchants do benefit from reliable credit card processing performance on state-of-the-art technology platforms, plus complete risk management services, loyalty programs, comprehensive cardholder services and extensive reporting and analytics.
| Base Cost | Fees | Features |
|---|---|---|
| Monthly Base Cost Undisclosed | Swiped Rate 2.69% + 19¢ Keyed-In Rate 3.69% + 19¢ Virtual Terminal Rate 1.00% - 4.99% Early Termination Fee $495 PCI Compliance Fee $19.95 Per Month | >PCI Compliant >Third Party Integration >Mobile App >4-Year Contract >24/7 Support >More features at Fiserv |
Pros & Cons of Fiserv Credit Card Processing Service
Fiserv offers both merchant accounts and credit card processing for a more comprehensive, streamlined service with 24/7 customer support. It also offers numerous extra services, but these services are expensive, especially for smaller businesses. Its 4-year contracts and high early termination fees might also be off-putting.
| Pros | Cons |
|---|---|
| >24/7 customer support | >Requires a lengthy 4-year contract |
| >Competitive rates for high-volume businesses | >$495 early termination fee |
| >$19.95 monthly PCI-compliance fees |
What Customers Are Saying
Many customers brag on the convenience and efficiency of Fiserv’s services and ease of use. One said, “All of the options and services you need are on the front screen, you do not have to go into multiple options to finish a transaction, and it is very user friendly.”
Flagship Merchant Services
Flagship Merchant Services offers in-store, online, mobile, mail order and telephone order credit card processing with reliable, easy-to-use products. Merchants can accept all major credit cards and payment types, including Google Pay™, Apple Pay® and Samsung Pay®.
Key features include:
- Two mobile solutions for on-the-go sales anywhere
- Online e-commerce and virtual terminal solutions
- Free Clover mini point-of-sale or EMV certified terminal with merchant account
- Branded gift cards and digital loyalty programs
- Business management portal
- 24/7 customer support
Flagship Merchant Services strives to offer the lowest total processing cost and will even send potential customers a $200 American Express gift card if they find lower rates elsewhere. They also offer same-day funding in certain situations, but merchants generally receive funds within two days of closing a batch.
| Base Cost | Fees | Features |
|---|---|---|
| Monthly Base Cost $29.99 | Swiped Rate 1.00% - 4.99% Keyed-in Rate 1.00% - 4.99% Virtual Terminal Rate 1.00% - 4.99% PCI-Compliance Fee $99 Per Year | >PCI Compliant >Third Party Integration >Mobile App >24/7 Support >Month-to-Month Contract >More features at Flagship Flagship Merchant Services |
Pros & Cons of Flagship Merchant Services Credit Card Processing Service
Flagship Merchant Services offers fast setup with no setup fees and month-to-month contracts that eliminate early termination fees. Its range of percentage per transaction fees is rather broad, which could lead to heftier monthly expenses despite the company’s confident and generous gift card offer.
| Pros | Cons |
|---|---|
| >No early termination fees | >$99 annual PCI compliance fee |
| >No setup fees | >Wide range of percentage per transaction fees |
What Customers Are Saying
Customers often speak highly of Flagstaff’s customer service and fast setup, with one saying they were impressed with the “high level of service they provided to me while setting up my account. They were either available each time I called or returned my call quickly.”
Helcim
Helcim allows merchants to accept payments in-person or online with all major credit cards. Its virtual terminal lets businesses enter credit card information using any computer, smartphone or tablet. Other key features include:
- Deposits within two business days
- Secure card vault storage of customer payment information
- Ability to set up recurring payments
- Point-of-sale app compatible with workstations, mobile devices, and tablets
- Fully hosted online store
- Unlimited invoicing
- Invoices sent directly to customers’ email with a pay now button
- Built-in Helcim fraud defender
- No PCI-compliance or non-compliance fees
- Developer API for custom integrations
Helcim’s pricing is competitive with interchange plus 0.3% and 8 cents for in-person transactions and interchange plus 0.5% and 25 cents for keyed transactions. Helcim charges a $20 monthly service fee that gives businesses access to all of its software and tools, but this fee is waived if a business doesn’t process any payments during a full month, and it waives the monthly fee for new customers for the first three months of service.
| Base Cost | Fees | Features |
|---|---|---|
| Monthly Service Fee $20 | $0 Setup Fees $0 PCI & Non-Compliance $0 Cancellation Fees $0 Bank Deposit Fees $0 Quarterly Fees $0 Customer Service Fees | >PCI Compliant >Third-Party Integration >Mobile App >Knowledgeable In-House Support >Month-to-Month Contract >More features at Helcim |
Pros & Cons of Helcim Credit Card Processing Service
Helcim’s entire platform is PCI compliant, making it easy for business owners to keep their customer information secure and their business compliant. Merchants can generate a PCI compliance certificate at no additional cost. However, the $20 monthly service fee may be inconvenient for businesses who only make a limited number of monthly online sales.
| Pros | Cons |
|---|---|
| >No fees for PCI compliance | >$20 monthly service fee (waived if no payments are processed during the month) |
| >Volume discounts |
What Customers Are Saying
Helcim’s affordable pricing structure and friendly and helpful customer service are often remarked upon by customers. “Helcim has been our small business’ credit card processor for years. They have great rates and customer service is unmatched,” declared one customer.
Intuit QuickBooks Payments
QuickBooks Payments, formerly known as QuickBooks Merchant Services, is a popular credit card processing option for merchants who already use or plan to use the QuickBooks accounting software. Backend card processing services are handled by Intuit Merchant Services. Key features include:
- Accepts all major credit and debit cards and ACH bank transfers
- Online payment gateways
- Free mobile card reader
- GoPayment app allows immediate processing of payments
- Payments made before 3 p.m. deposited next business day
- Transaction fees the same regardless of the type of card used
Merchants need QuickBooks Desktop 2017 or later, which requires a one-time fee if the merchant doesn’t already have it. A QuickBooks Online account is also required with prices ranging from $7.50 to $75 per month. Monthly fees for QuickBooks bookkeeping tools for credit card processing is free for pay-as-you-go plans and $20 for monthly service.
| Base Cost | Fees | Features |
|---|---|---|
| Monthly Service Fees: Simple Start $12.50 Essentials $20 Plus $35 Advanced $75 Self-Employed $7.50 | Pay-As-You-Go Fees: Swipe Rate 2.40% + 30¢ Keyed-in Rate 3.50% + 30¢ Invoice Rate 3.50% + 30¢ ACH Fee $1 Per Transaction Monthly Plan Fees: Swipe Rate 1.60% + 30¢ Keyed-in Rate 3.30% + 30¢ Invoice Rate 3.30% + 30¢ ACH Fee $1 Per Transaction | >PCI Compliant >Third-Party Integration >Mobile App >Pay-As-You-Go >More features at Intuit QuickBooks Payments |
Pros & Cons of Intuit QuickBooks Payments Credit Card Processing Service
Offers tiered service based on what the merchant needs at different price points, including a lower rate for self-employed users. Costs and fees for credit card processing are relatively average, but there are several other costs involved due to the need to combine credit card processing with other QuickBooks products.
| Pros | Cons |
|---|---|
| >Offers different monthly service fees based on what the merchant needs | >Doesn't offer 24/7 support |
| >Volume discounts |
What Customers Are Saying
Many customers like the integration between QuickBooks software and credit card processing and the mobility of the service. One customer said, “GoPayment is a great option for payments on the go. It conveniently fits into your cell phone or mobile tablet to accept payments anywhere.”
National Bankcard
National Bankcard offers a free credit card terminal with free PIN pad, chip card reader and check reader and/or a free mobile phone credit card swiper, depending on the service chosen. It also offers free setup assistance. Merchants can accept payments in-store, online or on-the-go. Key features include:
- 24/7 customer support by a live person
- 24-hour funding with approval
- QuickBooks integration
- Lease options available
- Accept NFC payments from smartphones
- Apple Pay© compatible
- Compatible with over 100 shopping carts
- Process recurring payments
- Check processing available
National Bankcard offers wholesale processing rates to all merchants no matter their size. Processing rates start at only 0.25% for swiped debit cards and go up to 1.99% for keyed-in credit cards. Virtual terminal rates vary, but setup is free.
| Base Cost | Fees | Features |
|---|---|---|
| Monthly Minimum Fee $25 Monthly Statement Fee $5.00 - $7.50 Monthly Gateway Fee $8.00 | Swiped Rate (Debit) 0.25% + 19¢ Swiped Rate (Credit) 1.58% + 19¢ Keyed-in Rate (Debit) 0.85% + 19¢ Keyed-in Rate (Credit) 1.99% + 19¢ Virtual Terminal Rate 1.00% - 4.99% RoamPay Account Fee $4.99 Per Month Authorize.net Virtual Terminal Fee $5 Per Month PCI Compliance Fee $79 Per Year Equipment Lease Terms $0 - $300 | >PCI Compliant >Third Party Integration >Mobile App >24/7 Support >3-Year Contract >More features at National Bankcard |
Pros & Cons of National Bankcard Credit Card Processing Service
National Bankcard requires a lengthy three-year contract, but it doesn’t have any cancellation fees. It also offers 24/7 customer support by a live person to eliminate the frustration of an automated phone system. It also offers low start-up costs and lower-than-average transaction fees.
| Pros | Cons |
|---|---|
| >No early termination fee | >Requires a lengthy 3-year contract |
| >24/7 support by live operators | >$79 annual PCI-compliance fee |
What Customers Are Saying
Customers consistently brag about National Bankcard’s helpful and attentive sales reps and support staff. One said, “When you call, they get on your problem and resolve it quick,” and another one said, “Superb customer service. Great feedback and very user friendly.”
Payline Data
Payline Data offers merchants with secure tabletop credit card processing solutions from Ingenico. These devices allow them to accept all electronic payment methods, including magstripe, EMV chip and PIN cards, and NFC/contactless smartphone apps. Other key features include:
- Retail POS system that connects products to accounting
- Secure, intuitive credit card reader for iPhones and Androids
- Virtual terminal and reporting dashboard
- Integrate with a new or existing Shopping Cart
- Secure gateway to store and tokenize customer payment information
Low monthly base costs of $10 or $20 combined with interchange plus pricing with a flat 10 cents or 20 cents per transaction fee provide solid savings over percentage-based mark-up fees. Merchants’ first month with Payline is free with no upfront fees and a month-to-month contract with no cancellation fees.
| Base Cost | Fees | Features |
|---|---|---|
| Monthly Base Costs: $10 / $20 | +10¢ per transaction +20¢ per transaction | >PCI-compliant >Third-party Integration >Mobile App >24/7 Support >Month-to-Month Contract >More features at Payline Data |
Pros & Cons of Payline Data Credit Card Processing Service
Payline Data offers straightforward interchange plus pricing with special pricing offered to medical professionals. There are very few additional fees, but there is a monthly service fee. Also, if a merchant needs credit card processing equipment, they must buy it outright because Payline doesn’t have any lease options.
| Pros | Cons |
|---|---|
| >Dedicated account manager | >Monthly service fees |
| >Special pricing for medical professionals | >No lease options on equipment |
What Customers Are Saying
Competitive fees and outstanding customer service are frequent compliments, including one customer who said, “Payline has very competitive rates … Their customer service is top notch! These guys will bend over backwards to assure that everything works exactly like YOU need it to work.”
Payment Depot
Payment Depot provides merchant services to all business types and sizes that allows them to seamlessly accept all major credit cards. It works on a monthly membership model with four tiers available. Key features include:
- Standard and smart terminals available
- E-commerce, POS systems, virtual terminals and mobile app available
- Small predictable fees for CC processing
- 90-day free trial for membership plans
- No contracts or cancellation fees
- Chargeback and risk monitoring
- Access to next day deposits
- Custom plans available
Payment Depot uses interchange plus pricing with no percentage-based mark-ups for lower overall costs. Merchants pay a flat rate per transaction, which ranges from 5 cents to 15 cents, and is based on which of the four levels of service they choose. Depending on their level of service, merchants may also qualify for free credit card processing equipment, including basic terminals, smart terminals, premium gateways and Clover minis.
| Base Cost | Fees | Features |
|---|---|---|
| Monthly Base Costs: $49 / $79 / $99 / $199 | +15¢ per transaction +10¢ per transaction +7¢ per transaction +5¢ per transaction | >PCI Compliant >Third Party Integration >Mobile App >24/7 Support >Month-to-Month Contract >More features at Payment Depot |
Pros & Cons of Payment Depot Credit Card Processing Service
Merchants benefit from having a dedicated account manager but only if they sign up for Payment Depot’s top tier service with a $199 monthly membership fee required. However, interchange pricing provides lower overall costs, which may help offset the relatively high cost of monthly membership across all four tiers.
| Pros | Cons |
|---|---|
| >Next-day funding available | >Tiered membership fees are relatively high |
| >Dedicated account manager | >Basic plans don't qualify for free equipment |
What Customers Are Saying
Customers talk about the reliability of Payment Depot’s equipment, its low prices and its extremely helpful customer and tech support. “Their prices are fantastic! I have always received excellent customer service from everyone I have spoken to … makes you feel like this company cares about their customers,” remarked one customer.
PaymentCloud
PaymentCloud offers a full range of credit card processing solutions to help all types of merchants securely run eCommerce and retail payments for their business. It offers a wide variety of the industry’s latest equipment at affordable rates and robust third-party integration with most Shopping Carts, CRMs, inventory management softwares, and more. Other key features include:
- Support for low-risk and high-risk business types
- Fraud and chargeback protection
- Recurring billing and subscription functionality
- Contactless text-to-pay QR technology with custom invoice templates and auto-billing
- Existing POS systems can be reprogrammed
- Countertop terminals with swipe/EMV/NFC/contactless payment capabilities
- Mobile and wireless terminals to process payments on-the-go
- Virtual credit card terminals for mail and over-the-phone orders
- ACH and eCheck processing for B2B businesses
PaymentCloud offers same-day setup with no setup fee and a monthly gateway fee of $15. Swiped, keyed-in, and virtual terminal transactions are subject to a percentage mark-up ranging between 0.1% and 2.95%, plus a per transaction charge for virtual terminal transactions that amounts to 25 cents. Next-day payments are a possibility with approval of the previous day’s batch.
| Base Cost | Fees | Features |
|---|---|---|
| Monthly Gateway Fee $15 | Swiped Rate 0.1% - 1.0% Keyed-In Rate 0.15% - 2.95% Virtual Terminal Rate 0.15% - 2.95% + 25¢ Batch Fee 10¢ | >PCI Compliant >Third-Party Integration >Connections to Nearly Every Gateway >Live Customer Support >Month-to-Month or Yearly Contract >More features at PaymentCloud |
Pros & Cons of PaymentCloud Credit Card Processing Service
PaymentCloud offers a yearly contract as well as month-to-month options. In addition to that, they don’t charge cancellation fees for ending the contract or even setup fees for same-day setup. However, its rates may vary depending on your business risk.
| Pros | Cons |
|---|---|
| >Live customer support | >Higher rates depending on business risk |
| >No cancellation fees | >Contract length is variable |
What Customers Are Saying
Many customers harp on PaymentCloud’s level of customer service and how simple the entire process is to get started. One customer proclaimed, “Working with Payment Cloud is amazing … walked me through the process and provided some of the best customer services I have ever had in my life.”
PayPal
PayPal lets merchants accept payments in-store, online or by phone, and they can accept credit cards, debit cards and alternative payment methods, including PayPal, PayPal Credit and Venmo. Mobile card readers used with a smartphone or tablet allow merchants to accept payments from anywhere, including contactless payments like Apple Pay® and Google Pay™. Other features include:
- Virtual terminal turns web browsers on any device into credit card terminals
- Manage orders, view activity and track transactions with easy-to-read reports
- Record check and cash transactions
- Wide selection of card readers and accessories for swipe, chip, tap or contactless transactions
PayPal never charges a monthly fee, or setup or cancellation fees, and doesn’t have processing minimums, making it ideal for smaller businesses. It offers separate online and in-store rates, including a percentage mark-up and flat rate of 30 cents per transaction. International orders have higher mark-up percentages, and nonprofits receive discounted rates.
| Base Cost | Fees | Features |
|---|---|---|
| Monthly Fee: $0 | Flat Rate (Online): Inside U.S. 2.9% + 30¢ Outside U.S. 4.4% + 30¢ Flat Rate (In Store): Inside U.S. 2.7% + 30¢ Outside U.S. 4.2% + 30¢ Nonprofit Rate: Inside U.S. 2.2% + 30¢ Outside U.S. 3.7% + 30¢ | >PCI Compliant >Third Party Integration >Mobile App >24/7 Support >No Contract >More features at PayPal |
Pros & Cons of PayPal Credit Card Processing Service
PayPal offers discounted rates for nonprofits and allows international transactions for those who sell items overseas. It even converts currencies between countries, but the per transaction rates are rather steep. PayPal’s transaction fees could be too costly for smaller businesses, especially those regularly making sales overseas.
| Pros | Cons |
|---|---|
| >No monthly fee | >Pricey international rates |
| >International sales allowed | |
| >Discounted rates for non-profits |
What Customers Are Saying
Merchants like the brand recognition they get with PayPal. One customer said, “PayPal integrates easily with our ecommerce platform (shopify) and is very well known to customers, reducing friction at checkout … great solution for businesses to collect credit card payments without requiring the use of an external payment processor.”
Payroc
Payroc offers versatile solutions to accept credit card payments through POS, mobile, e-commerce and telephone/mail order transactions. It also continually expands its platform to support more payment devices from more manufacturers. It’s already integrated with many mainstream e-commerce platforms, providing turn-key solutions for online marketplaces. Other key features include:
- Secure, reliable countertop solutions, mobile POS devices, and POS systems
- 24/7 customer service teams cross-trained to handle both technical and financial questions
- Same day funding to receive deposits the same day transactions batch
- Check conversion to accept traditional checks or e-checks
- Risk monitoring to reduce risk of chargebacks and fraud exposure
- Partnered with SecureTrust to offer the simplest PCI compliance program on the market
Payroc offers low-cost interchange plus pricing for both swiped and keyed-in transactions. Plus, RewardPay™ and CashRewards™ card compliant programs help merchants save 60-90% on processing fees.
| Base Cost | Fees | Features |
|---|---|---|
| Monthly Base Cost Undisclosed | Swiped Rate Interchange-Plus Keyed-in Rate Interchange-Plus Early Termination Fee $595+ | >PCI Compliant >Third Party Integration >Mobile App >24/7 Support >4-Year Contract >More features at Payroc |
Pros & Cons of Payroc Credit Card Processing Service
As part of its PCI compliance program, merchants receive $100,000 in insurance in the event of a security compromise. Merchants also benefit from same day funding with deposits hitting their accounts after daily batches. A lengthy 4-year contract and hefty $595 early termination fee might make it unattractive to some.
| Pros | Cons |
|---|---|
| >Same-day funding | >Requires a lengthy 4-year contract |
| >$100,000 PCI-compliance insurance | >Hefty $595+ early termination fee |
What Customers Are Saying
Customers often remark on Payroc’s desire to help them grow their business and enjoy the level of service received. One customer remarked that it offers “tremendous support, a deep team with industry knowledge and a company eager to help me continue to build my business.”
PaySimple
PaySimple vendors can accept credit card and ACH payments online, in-person or using a mobile device. Merchants can generate business through online storefronts and easy-to-use payment forms or manage their business on the go with PaySimple’s swipers and mobile apps for Android and iOS. Its in-person solutions include swipe, key-in or charge account payments for one-time or recurring billing. Other key features include:
- Automated recurring billing and online invoicing
- Secure online customer billing portal
- Customer management and marketing tools
- Quickbooks online integration
- Advanced business insights reporting
PaySimple includes all the services on its platforms for the monthly rate of $59.95 with no contracts or cancellation fees. Percentage mark-up fees apply starting at 2.49% per transaction, with ACH and e-check processing as low as 0.20% plus 60 cents per transaction.
| Base Cost | Fees | Features |
|---|---|---|
| Monthly Base Cost $59.95 | Credit Card Processing: 2.49% per transaction ACH/eCheck Processing: $0.60 + .20% per transaction | >PCI Compliant >Third Party Integration >Mobile App >Month-to-Month Contract >More features at PaySimple |
Pros & Cons of PaySimple Credit Card Processing Service
PaySimple offers month-to-month contracts with no cancellation fees, but the high $59.95 monthly fee could make it unattractive to smaller businesses. It offers a wide range of payments options and devices. However, its mobile swipers are priced a bit high for a device that doesn’t support chip/EMV cards.
| Pros | Cons |
|---|---|
| >Offers low cost ACH/e-check processing | >Doesn't offer 24/7 support |
| >Month-to-month contracts | >High monthly fee |
| >Mobile swipers not EMV supported |
What Customers Are Saying
Customers leaving online reviews often remark on the money they’ve saved with PaySimple and the high level of customer service. One customer said they switched to PaySimple and “immediately saw an average savings per month of .8% on merch fees! I have not had any hidden fees, or questionable actions.”
Shopify
Many customers already use Shopify’s online selling platform, but Shopify also offers POS systems for in-person credit card processing at brick and mortar stores. Shopify POS works with Android and iOS devices to collect credit card payments from Visa, Mastercard and American Express and non-traditional payments through Google Pay® and Apple Pay® with the proprietary Shopify card reader. Other features include:
- Certified Level 1 PCI DSS compliant
- Reporting and analytics
- Inventory management
- Email, live chat and phone support available 24/7
- Fraud analysis
- POS integration
Shopify POS allows online and in-person credit card processing for one monthly fee. POS Lite is included with every Shopify plan priced at $29, $79 and $299 per month. Shopify POS Pro provides discounted transaction rates and extra features like unlimited registers but requires a Shopify plan plus $89 per month for each physical location. Shopify offers a 14-day free trial and no setup fees.
| Base Cost | Fees | Features |
|---|---|---|
| Monthly Base Costs: Basic Shopify $29 Shopify $79 Advanced Shopify $299 | Online Credit Card Rates: 2.9% + 30¢ 2.6% + 30¢ 2.4% + 30¢ | >PCI Compliant >Third Party Integration >Mobile App >24/7 Support >Month-to-Month Contract >More features at Shopify |
Pros & Cons of Shopify Credit Card Processing Service
Shopify offers quick payments with fees automatically debited from each sale with discounted transaction rates for higher level plans. Advanced Shopify offers the best pricing and features, but it’s likely cost-prohibitive for small businesses. Merchants must order Shopify’s proprietary card reader for $49, but it comes with a one-year warranty.
| Pros | Cons |
|---|---|
| >24/7 support through email, chat, and phone | >Proprietary card readers |
| >No long-term contracts | >High monthly fee to upgrade from basic |
What Customers Are Saying
Customers like integrating existing Shopify accounts with their credit card processing needs and remark on supportive staff. One customer said, “A simple/good option if you are going to be working with Shopify. Shopify’s customer service is excellent though. I was very impressed with how I was treated by support representatives.”
Square
Square is a fully integrated POS system that allows merchants to accept credit and debit card payments online or in-person using Square’s contactless and chip reader or Square’s terminal. Either device also accepts Google Pay® and Apple Pay® enabled devices with NFC technology. Other features include:
- POS and e-commerce solutions
- Digital payment notices
- Fraud prevention
- Dispute management
- No fees for refunds
- Advanced reporting tools
- Inventory management
- No long-term contracts
Square’s easy-to-understand pricing structure makes it a popular choice for small to mid-size businesses of all kinds. It doesn’t charge different rates for different credit cards, making it easier to track charges. Swiped card fees are 2.6% plus 10 cents per transaction, and keyed-in cards are at 3.5% + 15 cents due to the higher risk for fraudulent activity. Square merchants receive funding in their bank accounts as soon as the next business day or instantly with a 1% transaction fee.
| Base Cost | Fees | Features |
|---|---|---|
| Monthly Base Cost Undisclosed | Swiped Rate 2.60% + 10¢ Keyed-in Rate 3.50% + 15¢ Square Terminal Rate 2.60% + 10¢ Square for Restaurants Rate 2.60% + 10¢ Square for Retail Rate 2.50% + 10¢ Square Register Rate 2.50% + 10¢ Square Online Store 2.90% + 30¢ Square Invoice 2.90% + 30¢ Instant Deposit 1% | >PCI Compliant >Third Party Integration >Mobile App >Month-to-Month Contract >More features at Square |
Pros & Cons of Square Credit Card Processing Service
Square doesn’t offer 24/7 support, but phone support is available from 6 a.m. to 6 p.m. daily. Customers enjoy month-to-month contracts with no cancellation fees, and no startup, statement, chargeback, refund, PCI compliance or hardware leasing fees. One of the few fees only occurs if customers want their funds instantly.
| Pros | Cons |
|---|---|
| >Get funds instantly with per transaction fee | >Doesn't offer 24/7 support |
| >No hidden fees |
What Customers Are Saying
Customers love Square’s reliability, ease of use and low prices. One raved, “Square is beyond valuable when it comes to handling my business sales transactions. All transactions are safe and speedy. And the rates for the service are reasonable … tools are always reliable and their [sic] customer service is beyond helpful.”
Stripe
Stripe offers a fully integrated suite of payments products that allows merchants to process credit cards online and in-person. It accepts all major credit cards, Google Pay®, Apple Pay® and common international payment methods with integrated payments APIs to support any type of business. Its pre-certified EMV card readers offer end-to-end encryption for enhanced security of sensitive information. Other key features include:
- Accept global payments with 135+ currencies with a single integration
- Optimize checkout conversion and increase optimization rates
- Build production-ready integrations with modern tools
- Payment APIs to integrate new payment methods
- Make ACH debit and credit transfers
- Apply discounts and create coupons
Stripe is one of the few credit card processing services that allows merchants to accept Bitcoin at a low rate of 0.8% per transaction with a $5 cap. Credit and debit card transactions have a 2.9% plus 30-cent per transaction fee with international transactions only 1% more.
| Base Cost | Fees | Features |
|---|---|---|
| Monthly Base Cost Undisclosed | ACH & Bitcoin Rate 0.8% ($5 Cap) Debit & Credit Rate 2.9% + 30¢ International Rate 3.9% + 30¢ Instant Payouts 1% | >PCI Compliant >Third Party Integration >Mobile App >24/7 Support >Month-to-Month Contract >More features at Stripe |
Pros & Cons of Stripe Credit Card Processing Service
Stripe offers tons of features and developer tools to accomplish nearly anything, but all this technology can be challenging for some to implement. Because it’s a global platform, merchants can accept international payments but at a higher fee. For a 1% fee, customers can access their funds instantly.
| Pros | Cons |
|---|---|
| >Accepts Bitcoin | >Higher percentage rate for international transactions |
| >24/7 phone, chat, and email support | >Can be technically challenging |
| >Instant payouts |
What Customers Are Saying
Stripe customers appreciate its flexibility and integration. One customer said, “The flexibility of Stripe is enormous. Every little detail can be customized (or not), as your business needs dictate.” Another said, “Embeds on website and works without making people leave my site, clear user interface, good integration with other software.”
TSYS
TSYS is a global provider and direct processor of seamless, secure credit card transactions, which means it manages merchant accounts and processes all transactions. TSYS works online, in-store, on-the-go, curbside or wherever a merchant needs to ring up a sale. It offers several Verifone and Ingenico credit card machines and PIN pads that are EMV-compliant. Other key features include:
- Supports 140+ payment methods
- Easily integrates payments into management software
- In-person payments processed with secure POS payment solutions
- Mobile point of sale app and card reader
- Mobile wallet payments include Apple Pay©, Google Pay©, and Samsung Pay©
- Combines encryption, tokenization and EMV® for the most effective cardholder data security
- Decline Minimizer retrieves updated card information
TSYS offers a low monthly base cost for its service with a range of percentage mark-ups from 1% to 4.99% whether the transaction is swiped, keyed-in or virtual.
| Base Cost | Fees | Features |
|---|---|---|
| Monthly Base $9.95 | Swiped Rate 1.00% - 4.99% Keyed-in Rate 1.00% - 4.99% Virtual Terminal Rate 1.00% - 4.99% Early Termination Fee Up to $1,000+ | >PCI Compliant >Third Party Integration >Mobile App >24/7 Support >3-Year Contract >More features at TSYS |
Pros & Cons of TSYS Credit Card Processing Service
TSYS requires a lengthy three-year contract that automatically renews per a clause included in the agreement. Early termination of the contract will cost the merchant an excessively large termination fee of $1,000+. However, if a customer ever has a problem, it offers 24/7 customer care in over 30 languages.
| Pros | Cons |
|---|---|
| >24/7 customer care in over 30 languages | >Requires lengthy 3-year contract |
| >Excessively high early termination fee of $1,000+ |
What Customers Are Saying
TSYS customers remark on its advanced technology and pricing, including one who said it has “an easy to use gateway and accepts most major credit cards at good rates.” Another customer said, “I like how quickly we can process payments and … voiding and refunding cards is simple and quick.”
Worldpay
Worldpay, formerly Vantiv, is a large credit card processing company with international ties. Its virtual credit card terminal interface works with multiple card readers, and merchants can use a computer, smartphone or tablet to process payments in person or over the phone. Worldpay offers numerous solutions for large enterprises and small businesses. Key features include:
- SmartPay for customized payment solutions
- 1000+ POS systems
- Simplified payment acceptance on any device across channels
- Sell online or in-store with a mobile device with an integrated gateway
- Turn smartphones into mobile POS systems with Swipe Simple
- Advanced B2C eCommerce payments solutions
- Cloud-based B2B eCommerce solutions integrate with any enterprise payment system
- Seamless experiences across multiple channels and platforms
- Enhanced claim resolution services to help eliminate chargeback
Worldpay offers a low monthly base price plus 2.75% per transaction fee on credit cards. It offers a much lower 0.75% processing fee on debit cards.
| Base Cost | Fees | Features |
|---|---|---|
| Monthly Base £19.95 | Credit Cards 2.75% + £0.20 Debit Cards 0.75% + £0.20 | >PCI Compliant >Third Party Integration >Mobile App >24/7 Support >3-Year Contract >More features at Worldpay |
Pros & Cons of Worldpay Credit Card Processing Service
Worldpay has received some negative reviews that stem from adverse customer service issues, including lengthy wait times. However, it offers 24/7 customer support 365 days a year to try to provide assistance whenever it’s needed. Another complaint is its lengthy 3-year contract with a sizable early termination fee.
| Pros | Cons |
|---|---|
| >Offers discounted rate for debit cards | >Requires lengthy 3-year contract |
| >27/7/365 customer support | >Negative reviews on customer support |
What Customers Are Saying
Many customers like Worldpay’s ease of use and integration aspects. “Worldpay is easy to integrate with demand software. It can process multiple currencies for a web store. It is fast and secured and hardly no down time,” said one customer.
What Is a Credit Card Processing Service?
A credit card processing service ensures businesses of all sizes can provide their customers with the option of paying for their purchases with various credit and debit cards. Credit card processors usually act as the middleman between the credit card networks and banks that handle the specific types of credit cards, including Visa, MasterCard, Discover, and American Express. They handle the entire process of removing the payment from the customer’s bank and depositing it into the merchant’s bank. Any merchant who wants to accept credit or debit card payments must partner with a credit card processing company.
Benefits of Credit Card Processing Services
The biggest benefit of using a credit card processing service is that small businesses can accept credit and debit cards for payment, which has become one of the most popular ways consumers shop. Cash-only operations frequently lose business because some customers only carry credit cards and may not shop at stores that don’t accept them.
Businesses, especially retail establishments, often see an uptick in revenue when they take credit cards because consumers tend to buy more when using credit cards than when using cash or a personal check. By taking cards, a business also often receives fewer checks, lowering the risk of receiving a bad check they may never be able to collect on. Consumers also tend to frequent establishments that take credit cards because the business appears more legitimate and trustworthy.
What to Look for in a Credit Card Processing Service
When choosing a credit card processing service, it’s important to choose one that meets your business’ specific needs. The most vital thing to look for is a company that’s PCI compliant, which means it takes the necessary steps to protect cardholders’ sensitive information. This protects you and your customers from data breaches that could harm your business’ reputation and cause you legal and financial troubles.
Look for processors who handle all major credit cards and increasingly popular payment choices, such as PayPal, Google Pay®, and Apple Pay®. Also, make sure the service can add any emerging payment technologies.
Smaller companies may not have a need or desire to purchase or lease a credit card terminal. Look for a CC processing company that offers a mobile app and/or mobile card readers you can use with your smartphone or tablet. Make sure mobile options can swipe, dip and tap to cover all possible payment scenarios.
Finally, you want a company you can easily reach if you have any issues processing payments or refunds or your equipment goes down. Look for companies that offer 24/7 customer service to ensure someone will be available to assist you anytime you need it.
The Cost of Credit Card Processing Service
Credit card processing fees widely vary, and there are numerous pricing models. However, there are common elements that factor into what businesses ultimately pay. Monthly gateway fees are common. Among our picks, these fees ran between $0 and $299 per month.
Added to this are per transaction fees, which can be a percentage, a flat rate or both. These fees differ based on what network the card is from, whether it’s a debit or credit card and whether it was swiped or keyed-in. From our picks, the transaction percentage rate ran from 1% to 6.5%, interchange pricing plus may get this number down to 0.15% or even lower. Flat rates charged in addition to or in lieu of a percentage rate ranged between 5¢ and 60¢.
Besides these fees, a credit card processing service may also charge a whole slew of other fees for everything from setup to charge-back fees. They may also charge for terminating your contract early, not meeting your monthly minimum or batching out. You also pay the interchange fee, which is the per transaction percentage paid between banks for accepting credit card transactions.