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The Best CMMS Software Companies of 2020
How We Chose the Best CMMS Software
There are hundreds of computerized maintenance management systems (CMMS) to choose from, and each one has different strengths and weaknesses. Any small- to medium-sized business can benefit from automating maintenance and waving goodbye to the enormous piles of paperwork and flimsy paper calendars that come with the territory of maintenance.
The specific features that matter most to your company will vary depending on the size and your industry vertical. However, there are certain capabilities that we consider to be necessary across the board: collecting maintenance data, scheduling and reporting.
Collect Maintenance Data
It’s absolutely vital that the CMMS is able to collect and store data about each item you purchase. By keeping track of the usage and performance of each and every asset, you minimize expenses and prolong the lifespan of each purchase. The impact this can have on your bottom line is extraordinary.
This type of software should automatically collect performance data in real-time and store historical data on performance and efficiency for all tasks. Most of the providers on our list are capable of tracking a large number of assets across multiple locations.
Schedule Maintenance
We like it when a CMMS automatically lets you know when maintenance is due, so there’s no room for human error across the entire planning process. It’s also crucial that tasks are assigned to the correct departments and individuals.
Automating maintenance processes takes that pressure away from managers who could be using their time in a more productive manner. With decision-makers free to focus on problem-solving instead of admin, the company grows. Plus, the software can use data to spot subtleties that might be too difficult for a person to see.
While preventative maintenance is the next step up from outmoded reactive maintenance, predictive maintenance is even better. This feature helps you to get ahead of issues for optimum operational efficiency.
Report Progress
One of the features that can seriously drive efficiency in your business is the reporting function of the CMMS. In these reports, you’ll clearly be able to spot inconsistencies and outliers and make decisions for the future based on hard data. You can track critical key performance indicators and build custom reports to analyze the effectiveness of current procedures and processes in view of streamlining them and saving even more money.
The reports that can be most valuable for your business include preventative maintenance reporting, work order reporting, purchase order reporting, activities reporting, equipment history, labor reporting, vendor work history reporting, purchase history and vendor insurance. When you’re armed with data about these key KPIs, you can make changes as soon as they need to happen.
The 15 Best CMMS Software of 2020
| Company | Price | Free Trial/Demo | More |
|---|---|---|---|
| Asset Infinity | $60 per month | 14-day free trial | Visit Asset Infinity |
| CAFM Explorer | $2,000 as a one-time payment | Free demo | Visit CAFM Explorer |
| DPSI | $60 per month, per user | 30-day free trial | Visit DPSI |
| Eagle Technology | $39 per year, per user | Free demo | Visit Eagle Technology |
| eMaint | $33 per month, per user | Free demo | Visit eMaint |
| eWorkOrders | $35 per month, per user | Free demo | Visit eWorkOrders |
| Fracttal | $175 per month | Free demo | Visit Fracttal |
| Hippo | $39 per month, per user | Free trial | Visit Hippo |
| InnoMaint | Custom quote | 30-day free trial | Visit InnoMaint |
| Limble CMMS | $35 per month, per user | Free trial | Visit Limble CMMS |
| Maintenance Care | Free version $75 per month for Work Order Edition Custom quote for Enterprise | Free trial | Visit Maintenance Care |
| Maxpanda | $59 per month | 33-day free trial | Visit Maxpanda |
| MEX | $2,390 as a one-time payment | 30-day free trial | Visit MEX |
| RFgen | Custom quote | Free demo | Visit RFgen |
| UpKeep | Free version $9.80 per month, per user for Professional $24.80 per month, per user for Business | Free demo | Visit UpKeep |
Asset Infinity
At $60 per month, Asset Infinity isn’t the most affordable CMMS on our list, but it does boast a decent amount of functions. It delivers on our key criteria of collecting maintenance data, automating the scheduling process and turning the data into useful reports. Additionally, it uses a QR barcode system that lets you label each asset and then use a mobile device for easy maintenance management.
It doesn’t have a voice recognition function that lets you fully streamline your maintenance schedule, but it does feature plenty of nifty ways of improving efficiency. The software has the ability for third-party integration, you can use it to invoice suppliers, and it has strong, customizable reporting. It also allows you to manage your inventory and work orders from one place.
| Price | Free Trial/Demo | Features |
|---|---|---|
| $60 Per Month | 14-day free trial | >Deployment options: Web-based, Cloud, SaaS, iOS and Android >Supports up to 100 assets >Predictive and preventative maintenance >More features at Asset Infinity |
Pros & Cons of Asset Infinity
The Asset Infinity UI and UX are impressive, with a dashboard that shows you everything you need to know at a glance and more detailed information is easily accessible. It’s easy to set it up for your business, and you can make a variety of customized reports. That said, the preset options for reports are limited.
| Pros | Cons |
|---|---|
| >Good UI, including a dashboard that offers all the important information at a glance >Easy to set up and implement customized reports | >There could be more pre-configured options for reporting |
What Customers Are Saying
Reviewers praise Asset Infinity for its ease of use, attractive user interface and the real-time value it adds to their business. One senior manager says, “This software has made a once painful annual audit of assets less painful and much easier to resolve.”
CAFM Explorer
As a facilities management system, CAFM Explorer combines preventative maintenance, asset management and space planning into one central hub, with the capability to integrate third-party apps. It looks similar to Microsoft Outlook, so it has a familiar look and feel — and it’s easy to use. However, it doesn’t use the latest technology or include features like QR code scanning or voice recognition.
CAFM Explorer lacks the functionality to let you bill or invoice suppliers, and it doesn’t track service history. Although these features can help you make projections for the future and cut costs, it’s important to bear in mind that this is one of the most affordable providers on the list. You pay $2,000 as a one-off payment and have indefinite access to the software and updates.
| Price | Free Trial/Demo | Features |
|---|---|---|
| $2,000 as a one-time payment | Free demo | >Preventative and predictive maintenance >Inventory management and asset tracking >Reporting and analytics >More features at CAFM Explorer |
Pros & Cons of CAFM Explorer
One of the most attractive aspects of CAFM Explorer is the price — you can plan maintenance, track assets, book resources and create custom reports for a paltry sum. However, there’s no out-of-hours support, and it lacks some of the impressive features that more expensive software offers.
| Pros | Cons |
|---|---|
| >One off payment >Excellent preset and customizable reports | >There's no option for out of hours support >No service history tracking |
What Customers Are Saying
On the whole, customers are complimentary about CAFM Explorer and its performance as a computerized way of organizing maintenance and inventory. One operations manager comments, “We have been using the CAFM since few years back and has really benefited our daily operations.”
DPSI
DPSI lets small- to medium-sized business owners manage their maintenance and asset needs from one place. Additionally, it gathers all the data relevant to optimizing operational efficiency and automates maintenance and ordering tasks. It doesn’t come cheap, but it does boast all the features we look for when analyzing the effectiveness of a CMMS.
It has a dedicated compliance management module, asset management functionality and maintenance scheduling. You can create tasks by meter or time and track progress using an online calendar. It creates reports to help managers make informed decisions and provides service history tracking so nothing slips through the net.
| Price | Free Trial/Demo | Features |
|---|---|---|
| $60 per month, per user | 30-day free trial | >Deployment options: Windows, Web-Based, Cloud, SaaS, iPhone / iPad and Android >Preventative and predictive maintenance >Service history tracking >More features at DPSI |
Pros & Cons of DPSI
DPSI is easy to use. It lets you print detailed work orders and instructions and captures KPIs critical to reducing costs and downtime. That said, setting some tasks, such as PMs, involves a lot of data entry. Every now and again, the system throws up an error, but this is easily fixed by restarting the task.
| Pros | Cons |
|---|---|
| >Lets you print detailed work instructions and work orders >Easy to setup and use | >Setting up repeated PMs is a complicated process >The system occasionally throws out errors while generating reports |
What Customers Are Saying
Customers say that DPSI helps them catch maintenance issues before they become expensive problems and helps them meet targets. One warehouse manager particularly liked “the setup and usability of the software, along with the ease of doing work requests VIA the internet.”
Eagle Technology
Eagle Technology’s Proteus CMMS helps plants and facilities of any size make their maintenance departments more efficient. Considering it packs an impressive number of features, it’s a cost-effective solution for operators who are looking to cut waste, save money and take efficiency to the next level. It ticks all of our boxes, with options for scheduled maintenance, reporting and collecting vital data.
Its deployment options include Windows, web, cloud, SaaS, iOS and Android, and it’s possible to integrate the software with third-party apps. Inventory management, work order management and service history tracking are possible from a mobile or desktop device. Tech lovers are sure to be impressed by the convenience of the QR code scanner and voice recognition functions.
| Price | Free Trial/Demo | Features |
|---|---|---|
| $39 per year, per user | Free demo | >QR scanner and voice recognition >Asset tracking >Third-party integrations >More features at Eagle Technology |
Pros & Cons of Eagle Technology
Eagle Technology’s CMMS has a broad variety of impressive features, and it’s easy to set up. However, the mobile app isn’t as fast or functional as the desktop app, and some reports don’t feature the option for custom date ranges.
| Pros | Cons |
|---|---|
| >Easy to train employees on the system >Keeps track of preventative maintenance measures, assigns tasks and automatically sets schedules for printing | >The mobile app isn't as fast as the desktop or web-based client >No option for date ranges on certain reports |
What Customers Are Saying
The reviews of Eagle’s CMMS software are generally positive, with lots of people remarking on how user-friendly it is considering it has so many features. One asset manager comments, “It supports the critical BACNet over IP protocol, out of the box, to make it a unique facilities maintenance and management application, that can easily be integrated with all leading BMS applications.”
eMaint
eMaint helps businesses streamline workflows, manage enterprise assets, schedule preventative and predictive maintenance and track inventory. It lets you manage, track and control work orders and helps operations experts manage inventory and spare parts, assign tasks and meet compliance regulations. You can access this software from a phone, a tablet, a PC or any other browser.
eMaint is flexible and customizable, so it’s suitable for one-person operations or companies with more than 100 employees. It integrates with third-party apps and lets you streamline procedures such as billing, invoicing and service history tracking. It has a QR code feature that simplifies daily, weekly, monthly and annual maintenance tasks.
| Price | Free Trial/Demo | Features |
|---|---|---|
| $33 per month, per user | Free demo | >Preventative maintenance >Predictive upkeep or maintenance >Asset tracking >More features at eMaint |
Pros & Cons of eMaint
eMaint performs the valuable work of gathering actionable data and delivering reports that cut costs and improve maintenance processes. It ticks all of our boxes with regards to scheduling maintenance, collecting data and creating reports, and it’s affordable. Nothing is perfect though — it can be tricky to set up, and there’s no voice recognition function.
| Pros | Cons |
|---|---|
| >Responsive customer service team >Flexible platform that lets you tailor the system to your businesses' workflows | >No voice recognition function |
What Customers Are Saying
One user notes, “At any given moment I can create an up to date report for my Director and show him how many service tickets we have done and how many are closed or open. I can give them specifics as to how long it takes for certain jobs and how many technicians we currently need.”
eWorkOrders
eWorkOrders aims to tie preventive and scheduled maintenance, work order management, asset management, materials tracking and employee time tracking together into one solution. Considering it offers plenty of features, including QR bar code scanning and third-party integrations, it’s one of the best value providers on the list.
However, the low cost does mean you sacrifice predictive maintenance capabilities. This feature lets you schedule maintenance based on individual equipment as opposed to simply using a schedule. Unless you’re a medium-sized business with lots of assets, you might not need such a targeted approach.
| Price | Free Trial/Demo | Features |
|---|---|---|
| $35 per month, per user | Free demo | >Deployment options: Cloud, Web-Based, SaaS iPhone, iPad, Android >Targeted reporting and analytics >Lets you bill and invoice customers, suppliers and contractors >More features at eWorkOrders |
Pros & Cons of eWorkOrders
eWorkOrders is ideal for medium-sized businesses that are looking to simplify workflows, cut costs and improve productivity. It lets you communicate directly with contractors and customers. However, it’s complex, and you’ll need to take time learning how to use it and training staff to get the most out of it.
| Pros | Cons |
|---|---|
| >Excellent for medium-sized businesses >Facilitates immediate communication for work requests and feedback | >No predictive maintenance capability |
What Customers Are Saying
Customers compliment eWorkOrders for its ease of use, affordability and effectiveness. One operations supervisor says, “With eWorkOrders, all my customers now can enter work requests that I am able to respond to immediately, receive feedback, measure and develop reports from a single database.”
Fracttal
Fracttal aids SMBs in monitoring, analyzing and implementing all aspects of maintenance management. Operators can organize and monitor work orders, emergencies, spare parts, automated schedules, technicians, providers and equipment. It comes at a high cost, but it aims to help you reduce downtime and increase productivity by solving maintenance challenges and reducing manual admin.
Although it doesn’t feature a voice recognition feature, it does have pretty much every other feature we’d expect to see in a comprehensive CMMS solution for small- to medium-sized business operators. It allows you to implement preventative and predictive maintenance schedules with automated task delegation.
| Price | Free Trial/Demo | Features |
|---|---|---|
| $175 per month | Free demo | >Work order management >Billing and invoicing are possible through the platform >Asset tracking and inventory management >More features at Fracttal |
Pros & Cons of Fracttal
Fracttal is one of the costliest CMMS providers on our list, but it has an excellent support team and a bundle of useful features that can truly help you save money and reduce downtime. The setup process is highly involved, and it can be difficult to set parameters for more complex workflows.
| Pros | Cons |
|---|---|
| >Allows unlimited users >Responsive support team | >Difficult to set parameters for complex workflows >Expensive considering it lacks some functions such as voice recognition |
What Customers Are Saying
Reviewers generally report that Fracttal is an effective way of keeping records, analyzing historical data and using preventive or predictive maintenance. One senior supervisor notes, “The cloud-based implementation allows for proper access from any location, and allows for site tasks to be integrated to the maintenance plan via the platform.”
Hippo
Hippo provides a graphic overview of the entire operation and its maintenance needs. It includes data-driven lists to view real-time maintenance information. This lets small- to medium-sized businesses optimize workflows and plan resources based on an automated and easy to follow system. One of its downsides, if you’re looking for open software, is its inability to integrate with third-party apps.
At under $40 per month, it’s one of the most affordable and functional options of our list — and it lets you take a test run with a free trial period. Its reporting capabilities feature plenty of customizable options, and it has voice recognition and QR code scanning capabilities. While it doesn’t allow predictive upkeep, it does let you create a preventative maintenance schedule based on critical insights.
| Price | Free Trial/Demo | Features |
|---|---|---|
| $39 per month, per user | Free trial, period not indicated | >Deployment options: Web-based, Cloud-based, SaaS iOS and Android >Service history tracking >Voice recognition and barcode scanning >More features at Hippo |
Pros & Cons of Hippo
Hippo is a slick platform that’s easy to learn and use. It lets you run individual reports for every item of equipment and has a QR scanner and voice recognition for an affordable price. On the other hand, it doesn’t show replenishment history or allow for a hierarchy relationship between work orders.
| Pros | Cons |
|---|---|
| >Lets you run individual reports for each asset >Easy to learn and use for any level of IT knowledge | >Doesn't show replenishment history >No hierarchy relationship between work orders |
What Customers Are Saying
Most reviewers are positive about the way Hippo lets them access and organize maintenance and facilities scheduling. One machinery manager says, “HIPPO CMMS gives us the ability to run individual reports for each piece of equipment. These reports help with capital expenditures when cost justification is needed.”
InnoMaint
InnoMaint is a cloud-based CMMS solution that is designed to work well for any sized business, from one-man operations to international enterprises. It helps processes and asset managers to measure, monitor and manage all maintenance tasks across the business. You can use it to automate service requests, isolate incidents and implement preventative and predictive maintenance. Still, as a standalone provider, it lacks invoicing and third-party integration functions.
| Price | Free Trial/Demo | Features |
|---|---|---|
| Custom quote | Free trial, period not indicated | >Service history tracking >Work order management >Inventory management >More features at InnoMaint |
Pros & Cons of InnoMaint
One of the biggest selling points for InnoMaint is its versatility in helping companies of any size to improve operational efficiency and ultimately increase profits. The downsides are that it doesn’t use voice recognition or third-party integrations.
| Pros | Cons |
|---|---|
| >Supports five users for free for growing businesses >Good user interface | >No third-party integrations for other apps >Doesn't use voice recognition |
What Customers Are Saying
Customers are particularly impressed by the value of InnoMaint and its clean, simple user interface. One fleet manager says, “Innomaint helps to make our work easy and more systematized. It is a big help to our company. Customer support from Innomaint is very friendly and active.”
Limble CMMS
Limble is cloud-based computerized maintenance management software that assists small to midsize businesses with asset management, preventative maintenance and work order management. It lets operators track and assign all maintenance tasks in real time so you can see exactly what’s being done and how much it costs. Managers can take pictures, track meter readings, upload documents and automate work orders on a desktop, phone or tablet.
Limble doesn’t have voice recognition capabilities, which can be a great way of streamlining maintenance workflows. However, it does meet the three main criteria on our list. It’s affordable, and you can try it out before going ahead with the purchase. Some of the other functionalities it includes are inventory management, preventative and predictive maintenance and service history tracking.
| Price | Free Trial/Demo | Features |
|---|---|---|
| $35 per month, per user | Free trial, period not indicated | >Deployment options: Web-based, Cloud, SaaS, iOS and Android >Third-party integrations and billing of customers, suppliers and contractors >Work order management >More features at Limble CMMS |
Pros & Cons of Limble CMMS
Even though the mobile app interface isn’t the slickest out of all the CMMS systems, it offers the main features you need at an affordable price. It supports businesses as they scale up, and it’s customizable according to your company’s needs. That said, it lacks some of the advanced features of other providers on the list.
| Pros | Cons |
|---|---|
| >Affordable with comprehensive features >Supports businesses as they scale-up | >Lacks advanced reporting features |
What Customers Are Saying
In the reviews online, most people are impressed by the cost-effectiveness and simplicity of the solution. One food production manager notes, “It’s helping us organize our growing number of assets and increasingly complex maintenance needs.”
Maintenance Care
Maintenance Care is a CMMS designed for a broad range of industries, including education, manufacturing, hospitality, property management and pretty much any small business. There is a free version that lets you use certain features at no cost, but it lacks many of the reporting and analytical capabilities of the paid version. It includes a desktop and mobile app, with high-tech solutions such as QR code scanning and voice recognition.
Predictive maintenance uses data to predict exactly when assets require maintenance or repairs instead of relying on a simple time system. Additionally, service history tracking lets you analyze whether your current strategies are working or if you need to upgrade to more efficient tools. You can connect Maintenance Care up to third-party apps, send invoices and manage work orders.
| Price | Free Trial/Demo | Features |
|---|---|---|
| Free version $75 per month for Work Order Edition Custom quote for Enterprise | Free trial | >Unlimited number of users >QR barcode reader and voice recognition >Predictive and preventative maintenance scheduling >More features at Maintenance Care |
Pros & Cons of Maintenance Care
Maintenance Care’s work order system is easy to set up and use — and it’s not hard to teach others how to use it. If you have any issues, customer support is quick to respond. That said, the design is unrefined compared to other software and certain forms would have more flexible parameters.
| Pros | Cons |
|---|---|
| >Work order system is easy to set up, deploy and use >Good training support and customer care | >Its maintenance request submission form could be more flexible |
What Customers Are Saying
Customers are impressed with the smooth transition from bulky, inconvenient paperwork over to a more user-friendly and environmentally friendly way of managing maintenance. One facilities director says, “The tracking and reporting abilities within the Maintenance Care software have been able to provide additional details when it comes to analyzing the assigned tasks prioritizing the tasks and tracking labor and repair costs.”
Maxpanda
Maxpanda is a cloud-based CMMS that gives small and midsize businesses the tools to automate preventative maintenance, inventory management and integrated asset management. It lets decision-makers in fields such as property management track assets in real time and make decisions based on hard data. One of its weaknesses is the fact you can’t connect it to third-party apps.
Another weakness is that it doesn’t allow voice recognition. This is a shame because the feature can make the entire process quicker and easier for ground workers. That said, service history tracking, in-depth reporting and QR barcode scanner functions make it worth the price. It supports an unlimited number of users, and you get a nice long free trial period to decide if it’s the right match for your enterprise.
| Price | Free Trial/Demo | Features |
|---|---|---|
| $59 per month | 33-day free trial | >Deployment options: Mac, Windows Web-Based, Cloud, SaaS iPhone / iPad Android >Supports an unlimited number of users >Targeted analytics and reporting capabilities >More features at Maxpanda |
Pros & Cons of Maxpanda
Maxpanda is good value for money, with a broad range of features, affordable monthly price and a hefty trial period. It’s a powerful yet easy-to-use platform with regular updates that improve the platform. On the other hand, it doesn’t support third-party integrations, and customer care sometimes takes more than a day to respond.
| Pros | Cons |
|---|---|
| >Affordable with a long trial period >Powerful yet easy to use platform | >No third-party integrations >Customer care can take more than a day to respond |
What Customers Are Saying
In general, reviewers have good things to say about Maxpanda CMMS and its ability to streamline maintenance tasks and improve efficiency. One real estate operations manager says, “when you dive into the program it’s simple and straightforward design makes it easy to master and manipulate the data the way you want.”
MEX
The aim of the MEX CMMS package is to reduce downtime, improve operational efficiency and increase productivity and compliance across all departments. It’s a web-based tool that works on most devices, so managers can access the information they need to see from any location. It’s a fully customizable system that lets operators make decisions based on key KPIs. Unlike some of the other software providers on our list, it doesn’t support third-party integration.
Unfortunately, its finance module isn’t particularly attractive, so the excellent price does mean missing out on some of the benefits of more premium offerings. That said, it does create useful, actionable reports and inventory and work order management. Additionally, you can schedule maintenance based on timing and predictive data. Service history tracking and asset tracking mean that it’s definitely worth the small amount you’ll pay for it.
| Price | Free Trial/Demo | Features |
|---|---|---|
| $2,390 as a one-time payment | 30-day free trial | >Deployment options: Windows Web-Based, Cloud, SaaS and iOS >Service history and asset tracking >Work order management >More features at MEX |
Pros & Cons of MEX
MEX is good because it lets you make a one-time payment to use the software forever. This makes it one of the most affordable options on the list — but it does lack third-party integrations. When the billing and invoicing capabilities are lacking, this can be a problem. Still, it’s easy to use and simplifies workflows so you can save money, reduce waste and increase uptime.
| Pros | Cons |
|---|---|
| >A one-time payment for unlimited use of the software >Easy to use and makes workflows, ordering and maintenance seamless | >The billing and invoicing is rudimentary >No third-party app integrations |
What Customers Are Saying
Most of the people writing reviews online seem to say that MEX is a good value for money and easy to use. One food production manager thinks the benefits are that it is “ideal for small to midsize business. The ease of use is that actual day to day users will love it. Value for money.”
RFgen
RFgen is a comprehensive solution for organizing warehouse automation, field service, supply chain management and manufacturing. Although it doesn’t home in and provide focused reports or analytics, it integrates with pretty much any third-party app. This means you can integrate it with software that delivers the reporting function you need.
It’s a modern app, which has voice recognition and QR barcode scanning to speed up groundwork and make the experience user-friendly. Predictive and preventative maintenance functions mean you get the choice of planning tasks according to a schedule or based on data gathered by the history tracking function. It’s mainly designed for warehouse management but can work in a range of other industries too. The support team is thorough in training and responsive when it comes to addressing issues.
| Price | Free Trial/Demo | Features |
|---|---|---|
| Custom quote | Free demo | >Voice recognition and QR barcode scanner >Work order management and service history tracking >Third-party integrations >More features at RFgen |
Pros & Cons of RFgen
| Pros | Cons |
|---|---|
| >Integrates with pretty much any other third-party app >Scalable and easy to deploy >Free demo | >Lacks reporting functionality >QR barcode scanning is occasionally glitchy >No billing or invoicing function |
What Customers Are Saying
Reviewers are complimentary about how easy to use and functional RFgen is as a tool for minimizing waste and improving operational efficiency. One senior manager says, “The mobile apps are organized and easy to maintain as our business requirements change.”
UpKeep
UpKeep is useful in a variety of fields, including food processing, education, restaurants, warehouses, construction, oil and gas, manufacturing and fleet management. It’s mainly mobile-based, and it’s designed to be user-friendly so field workers can easily use the software. It lets managers and employees create work orders, get notifications as soon as there’s an update and get alerts in real time in case there’s an issue with an asset.
Although you can’t use voice recognition, it provides all of the other key features we’ve looked for when compiling this list. It’s an affordable way to create inventory management and reporting solutions that ultimately save your business money and make operations as efficient as possible. Deployment options include web-based, cloud-based, SaaS, iOS and Android apps.
| Price | Free Trial/Demo | Features |
|---|---|---|
| $35 per month, per user | Free trial | >Predictive and preventative maintenance >Service history tracking >Work order and inventory management >More features at UpKeep |
Pros & Cons of UpKeep
The system can be as basic or complex as your SMB requires due to excellent customization capabilities. It’s easy to use no matter how much IT knowledge you have and costs less than similar apps. On the other hand, recurring work orders are tricky to set up, the template modules could be improved and there’s no voice recognition capability.
| Pros | Cons |
|---|---|
| >The system can be as basic or complicated as you decide to make it >Easy to use for maintenance teams and admins >Affordable | >PMs could be improved by including the option to easily change the frequency of tasks >Template modules could use improvement >No voice recognition function |
What Customers Are Saying
As a general task manager that includes pretty much every CMMS function you could need, UpKeep gets plenty of positive reviews. One clinical engineering director says, “I did sample the top 10 for a year before deciding and upKeep was the best because of easy of use in the field. This software saves time by reducing paperwork and admin tasks.”
What Is CMMS Software?
No matter the size of your SMB, maintenance can be a seriously expensive and time-consuming challenge. A CMMS revolutionizes the way operators maintain assets and implement due diligence for full compliance with state and federal regulations. Crucially, they automate the endless paperwork and inconvenience of giant health and safety and maintenance folders.
CMMS lets business owners behave in a proactive manner instead of a reactive one. Preventative maintenance is much easier when you use an automated system because you’ll receive prompts when routine check-ups are due. All tasks will be correctly prioritized, and managers feel empowered because they have all the necessary information at their fingertips.
Benefits of CMMS Software
There are many benefits to using a CMMS. Chief among them are:
- When you’re on top of maintenance, downtime is drastically reduced. By keeping up to date with routine repairs and troubleshooting, the likelihood of system shutdowns are next to none.
- Preventative maintenance saves a serious amount of money in the long run. Your equipment lasts longer, and issues are caught before they become expensive problems or prevented altogether.
- Stop overspending on inventory by purchasing, organizing and tracking parts using automated tools like automated inventory and purchasing reporting. A CMMS lets you make data-driven decisions about spending.
- Optimize the maintenance schedule for the entire business from anywhere.
- Increase efficiency by ensuring all equipment runs at optimum performance and save time on paperwork and poorly timed inspections.
- Centralize information into one place where you can easily view real-time and historical data to make smart decisions quickly.
- Gather data — data is one of the most valuable assets and a DMMS is a great way to gather critical data about business KPIs.
- Improve health and safety compliance with a CMMS that includes a compliance feature.
- Increase engagement and make looking after the fine details a priority for the entire team by introducing them to and training them on high-tech ways of streamlining manual work.
Must-Have Features for CMMS Software
As we’ve noted previously, the features we’ve prioritized for the sake of this list are asset management, scheduled maintenance and report progress.
Asset Management
One of the main reasons maintenance is so important is that your property is probably one of your biggest expenditures. As any astute operator knows, bottom-line figures to be proud of only arise from careful management of your assets. One-off costs that may seem insignificant add up over weeks and months. We’ve chosen software that offers asset organization, maintenance log reports and real-time insights into each asset, including how expensive they are to maintain or replace.
Reporting
Reporting is an absolute must for any CMMS. You can use these reports to drive future decision making based on data. You’ll get general reports that let you know whether you’re reaching your KPI targets across all locations. Additionally, custom reports let you compare and analyze specific factors to find room for improvements or identify inefficiencies.
Scheduled Maintenance
It’s crucial that the CMMS lets managers and workers know when maintenance is due and assign it to the relevant department. Work order management, preventative maintenance and even predictive maintenance can help save costs and increase operational efficiency.
QR Scanning
With a QR scanner, field workers can easily and conveniently use their phones to manage assets. The format means you can encode any type of data, from special characters to binary, letters and numbers. With this technology, you simply print and attach a QR code to each asset. You program the software, and then, calling up the info about every piece of equipment is as easy as pointing your phone camera! Plus, QR codes are easy to read even if the print-out gets slightly damaged.
Predictive Maintenance
Whereas preventative maintenance involves following a strict schedule to prevent issues, predictive maintenance uses data about the actual piece of equipment. This means that tasks are set to occur before any issues can arise.
Third-Party Integrations
Devices and software are becoming ever-more interconnected. To truly streamline processes and save time and money — third-party integrations are incredibly useful. For example, connecting your CMMS to HR, APM, EAM or ERP systems can help you make the most out of every scrap of data available.
The Cost of CMMS Software
It’s relatively easy to find comprehensive CMMS software for between $30 and $40 per month. There are even free versions from certain providers, although functionality is generally limited. If you opt for a cheaper CMMS product, the reporting capabilities usually feature less parameters and functionality. It’s also unlikely that a cheap CMMS will support third-party integration or let you bill customers, suppliers and contractors. The most affordable maintenance software in the long term offer their services for a one-off payment of around $2,000.
If you’re looking for the most premium example of this type of tool, you’ll pay around $175 per month. Overall, you should expect more features and capabilities from a more expensive CMMS. With a more expensive service, you can expect better customer care, unlimited users and targeted options for reporting. All in all, you can find software to match the size and needs of your company for a cost that’s appropriate to your budget.