How We Chose the Best CMDB Software
CMDB is an acronym for configuration management database, which tracks and stores the configuration of items in an IT system. This information helps IT staff manage infrastructure and track its latest configuration. We used specific methodology to select the top five CMDB software programs, including CMDB features, how the software integrates with IT systems, and reports for managing the data collected.
We recommend CMDB software that includes features to automate data collection. This includes device auto-discovery and IT asset management tools to create and maintain a register of equipment as it's added to the network. Change management tools help IT track configuration changes, while configuration management logs the current, and in some cases the past, configuration of each node.
Integrations with Other IT Software
Apart from the ability to monitor the network, CMDB software should integrate readily with other IT management software, including but not limited to other CMDB software, service desk software, and IT service management tools.
We look for CMDB solutions with comprehensive and effective reporting tools. Reporting is an essential component of CMDB, as it helps IT identify problems, manage system performance issues, and view system layout.