The Best Business Management Software of 2020

Our business management software reviews are the result of over 40 hours of research on 130+ business management software companies from across the web. These reviews and our business management software guide help small businesses and startups find the best business management software for their business.

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The Best Business Management Software Companies of 2020

Best Business Management Software of 2020 Badge

How We Chose the Best Business Management Software

Finding ways to improve your small business means efficiently streamlining tasks and processes. Business management software can help with that. To identify the best business management software, we looked at three key criteria businesses — features and integrations, reporting, and support.

Features & Integrations

We recommend business management software solutions that are rich in features. This means an organization can find different ways to effectively create an all-in-one solution with the tools provided. This reduces the cost to small businesses in the form of direct expenses and productivity, because they don’t need to supplement what’s already there with separate, external solutions.

Reporting

Because the features are so rich, this centralized solution would likely be the only software that the organization uses. This means that reporting has to be fully integrated. With all of the layers and arms of the software, being able to take a look at any piece of data you need to make the right decision means the software needs robust reporting and analytics tools.

Support

When there are multiple users, support is critical. This business management software needs responsive and helpful representatives who can answer questions. We chose providers that meet this criteria, so that businesses don’t have to worry about getting help whenever it’s needed.

The 15 Best Business Management Software Suites of 2020

CompanyPriceFree Trial / DemoVisit
ApptivoStarts at $10/month/user30-day free trial, demoVisit Apptivo
BamboohrCustom quote7-day free trialVisit Bamboohr
Deltek MaconomyCustom quoteFree demoVisit Deltek Maconomy
HubSpotStarts at $50/month/userFree demoVisit HubSpot
NetSuiteCustom quoteFree demoVisit NetSuite
OdooPricing starts at $15.00/month/user15-day free trialVisit Odoo
PipedriveEssential: $12.50/month/user

Advanced: $24.90/month/user
Professional: $59/month/user
Enterprise: $99/month/user
14-day free trialVisit Pipedrive
ProofhubPrice starts at $50/month/user14-day free trialVisit Proofhub
SagePrice starts at $14/month/user30-day free trial, demoVisit Sage
ScoroPrice starts at $28/month/userFree demoVisit Scoro
StudioCloudPartnerBoost: $35/month for 2 users
EmployeeBoost: $65/month for 3+ users
Limited free planVisit StudioCloud
TimeCampFree Solo plan

Basic: $7/month/user

Pro: $10/month/user
14-day free trialVisit TimeCamp
todo.vu$0-$9/month/user14-day free trialVisit todo.vu
WrikeFree up to 5 users
Professional: $9.80/month/user
Business: $24.80/month/user
14-day free trialVisit Wrike
Zoho OneFlexible User: $90/month/user
All Employee: $35/employee/month
30-day free trialVisit Zoho One

Apptivo

Apptivo
Apptivo is a business management software solution that aims to provide a flexible, affordable high-end ERP/CRM platform. It allows small businesses to seamlessly communicate and collaborate with business partners and customers from a customizable dashboard. Some features include:

  • Adaptable time sheet templates that help supervisors understand their employee work hours for more effective tracking, planning, and managing
  • Faster payments through various gateway payment portal options for reliable recurring billing subscriptions and automated reminders
  • Employee reimbursement with easy approval flows and bank account integration

Apptivo’s goal is to increase productivity and improve conversions, so its customizable CRM is a key selling point. It provides necessary customer and partner data acquisition and management metrics and tools.

Apptivo’s integrated suite of business solution apps offers a scheduled free demo and a 30-day trial after signing up. Users can opt for the starter account, which is free for up to three users. They can choose the Premium tier for $10 per month per user, the Ultimate tier, which is $25 per month per user, or the Enterprise tier.

PriceFree Trial / DemoFeatures
Price starts at $10/month/user30-day free trial>Project management tracking
>Inventory management
>Order synchronization and fulfillment
>More features at Apptivo

Pros & Cons of Apptivo Business Management Software
Apptivo’s built-in CRM system allows businesses to migrate their current data from other platforms. Clients have order, inventory and help desk management that they can track and analyze. However, its lack of marketing tools makes tracking ROI tricky, since lead management and marketing complement each other. Plus, there’s no training management, which could help with employee performance analysis down the line.

ProsCons
>Order and inventory management
>Help desk management
>Without marketing tools, tracking ROI is trickier
>Training management tools not available

What Customers Are Saying
Apptivo’s customer service has earned them positive reviews from clients. One states that it’s “Very easy to work with and fantastic, quick response online customer service chat.” The list of features doesn’t go unnoticed either, with one client commenting, “Terrific system, immensely scalable, a feature list that is endless.”

BambooHR

BambooHR
BambooHR is an all-in-one human resources software that helps small- and medium-sized companies create a centralized database of employees, locally, nationally and internationally. Its features include:

  • Enterprise-level secure database with reports and analytics
  • Applicant tracking for timely evaluation and hiring
  • Preboarding and onboarding forms and tools
  • A self-service portal that facilitates time and benefits tracking

BambooHR consolidates and organizes employee data in one central database that communicates with other aspects and features of the software, avoiding double-entry errors. Fields can be customized to track any data needed, and with self-service access, employees can view and edit their own data, reducing the amount of time spent on gathering that information from multiple spreadsheets.

BambooHR offers a 7-day free trial for companies to get a feel for how it can work for them. The software can be deployed from the cloud or the web on a Mac or PC. There’s also apps for iOS and Android, so that managers and employees can get their information on the go and update activity calendars when necessary. Phone support is available during business hours.

PriceFree Trial / DemoFeatures
Custom quote7-day free trial>Central database for all data
>Create custom fields for analysis
>Employee self-service access
>More features at BambooHR

Pros & Cons of BambooHR Business Management Software
More accurate time tracking means less stress on payroll and more timely payments to all employees, no matter where they’re located. Being able to manage training schedules helps employees build new skills and improve overall job satisfaction. For businesses that require employee travel, however, the software’s inability to track expenses can lead to accounting inaccuracies and delayed reimbursement.

ProsCons
>Time tracking for more accurate payroll
>Manages employee training schedules
>Inability to track necessary expenses

What Customers Are Saying
Clients love how easy it is for HR and employees to use BambooHR, especially on smart devices. They also like that when they need help, they get a live person. As one reviewer states, “It’s freeing me up to do more of what actually matters in HR.” Not only do they find BambooHR support friendly, but clients appreciate the company’s understanding of their problems and needs. As one HR manager says, “It feels like I have another HR team member who is there to help me.”

Deltek Maconomy

Deltek
Deltek Maconomy is a financial management solution for professional services firms that provides deep insight into project, company and client profitability. It tracks scope, builds forecasts and ensures accurate invoices to reduce outstanding balances. Its features include:

  • Feature-rich dashboards for improved analysis
  • Streamlined cloud-based ERP
  • Growth management though resource optimization
  • All-stage resource budget allocation and forecasting

Deltek Maconomy provides scalable technology that allows small businesses to use project intelligence to manage their resources at every stage. It provides business intelligence tools with an array of reporting options and intuitive dashboards, which help project managers stay on task. The implementation process means that companies can be up and running in less than a month.

Deltek does provide a free trial, but you’re going to have to contact them for more details on that and pricing.

PriceFree Trial / DemoFeatures
Custom quoteFree trial>Central dashboard to view all aspects of a project
>Budget and resource allocation and forecasting
>Ad-hoc and custom reporting
>More features at Deltek Maconomy

Pros & Cons of Deltek Maconomy Business Management Software
Deltek Maconomy offers a robust centralized ERP that has versatile reporting, which is great for keeping up with billing, time and expenses for busy firms. It helps them to better predict and manage opportunities and risks for improved ROI. Support is 24/7 with a live rep, and for anyone who’s curious, there’s a free trial, but the trial length is unclear and the pricing isn’t disclosed, which can make some firms uneasy.

ProsCons
>Centralized, robust reporting tool
>Keep up with necessary expenses for better billing
>Live support 24/7
>Unclear about the free trial length, parameters and product cost

What Customers Are Saying
Customers like Maconomy’s versatility and ease-of-use. One says, “The reporting on the software is very versatile and easy to customize.” Those who use it to track time and expenses like how it handles receipt submission and the separation of time and expense reporting.

HubSpot

HubSpot
HubSpot is an all-in-one platform that focuses on inbound marketing. It utilizes a host of marketing and sales tools to help businesses track and analyze activity and schedule follow-ups. Its features include:

  • Marketing, sales and customer service automation
  • Customizable reports and analytics dashboards
  • Email sequencing and smart send times

HubSpot boasts premium content creation and lead generation tools through its content management software module, as well as a help desk product that lets businesses manage multiple ticket pipelines.

HubSpot’s CRM is always free, which is a main draw. It does offer a good number of free features and demos of its service, sales and marketing products, and there’s a 14-day trial for its CMS Hub. The base price for its Starter package is $50 per month per user, but it does offer bundled suites. Applications can be deployed on the web, in the cloud and on mobile devices.

PriceFree Trial / DemoFeatures
Price starts at $50/month/userFree demo>Create responsive landing pages
>Custom reports and analytics
>Supports multiple app integrations
>More features at HubSpot

Pros & Cons of HubSpot Business Management Software
HubSpot’s free CRM can springboard into paid tools, such as email marketing and lead nurturing modules, to better organize the sales process and schedule meetings. For some businesses, all of the offerings can be overwhelming and the pricing may be a bit high. Support includes only knowledge base access for those with the free plan. Paid users get access to phone, live chat and email support.

ProsCons
>Free CRM is robust and valuable for those on a budget
>Good ability to track all client interactions and marketing efforts
>Has apps to integrate with many tools
>Free users who need support can only get it through the knowledge base
>Price may be a bit high for SMEs

What Customers Are Saying
Customers love how easy HubSpot is to start using. One user states, “Hubspot’s technical support team made it very quick and easy to get us set up.” The fact that it integrates with other apps makes it more efficient in the eyes of many SMEs. The most attractive feature is its tracking, according to another user who said, “It really helps me keep track of last interactions which includes notes, emails, calls, and meetings.”

NetSuite


NetSuite is a cloud-based solution that provides a broad set of services for businesses of all sizes. It offers a suite of business applications for financials, HR, professional services, omnichannel commerce, and inventory management. NetSuite’s features let you:

  • Integrate sales, finance, and fulfillment to improve billing accuracy
  • Streamline employee information and set goals
  • Collaborate on projects with the entire team to maintain better control over project risks
  • Real-time reporting and analysis across all processes

NetSuite’s centralized processing and modularity allow users to build custom solutions for businesses with a narrower range of services. It can connect with some third-party software, and the custom reporting can be created and exported.

And if you want to get started quickly, NetSuite offers SuiteSuccess. This is a pre-configured cloud solution built on industry-leading practices of more than 20 years in the cloud, combining deep domain knowledge with pre-built workflows, KPIs, and dashboards. SuiteSuccess will help your organization achieve the benefits of the cloud much faster.

NetSuite does have a free demo available. While the price isn’t offered on the website, some firms can pay a few hundred dollars a month depending on the capabilities utilized.

PriceFree Trial / DemoFeatures
Custom quoteFree demo>Modularity means tailored business solutions
>Connects with third-party software
>Ability to create and export custom reports
>More features at NetSuite

Pros & Cons of NetSuite Business Management Software
Having information in one system is a big draw for NetSuite users. This is especially useful for anyone who has multiple stores, sites and products. Sales and order management can be customized, and it uses AI and machine learning to deliver analytic insights.

ProsCons
>AI and machine learning provide data insights
>Tailor a specific business solution
>Everything is in one place
>Pricing isn’t listed online

What Customers Are Saying
Customers speak about the fact that being on a cloud-based solution frees them up to handle inquiries anywhere, and one client states, “This helped me solve a lot of problems when I was not physically in my office.” Others like NetSuite’s scalability and how it can be tailored to suit business needs. One manager said, “I also really enjoy that NetSuite can be almost completely customized to your industry and business.”

Odoo

Odoo
Odoo is an open-source suite of business application products that can be tailored to meet the needs of companies of any size and budget. The apps integrate in a centralized online platform and on smart devices, so users can track processes anywhere. Because it’s open source, it leverages the knowledge of various experts. Odoo’s additional features let users:

  • Plan and forecast inventory needs
  • Manage work orders and enforce tight controls
  • Plan shipments and manage shipping partners
  • Monitor and assess suppliers and contracts

Odoo helps businesses generate and approve customer invoices for more accurate budgeting. Users can also create and share dashboards of the most important metrics. Having all business functions in one place allows for better collaboration and functional flow. Support is available online during regular business hours.

Businesses can schedule a demo, but if only one app is used, it can be accessed for free indefinitely by unlimited users. The 15-day free trial comes into play when you choose two or more apps, and pricing starts at about $15 per user per month, depending on which ones you use. For those who choose to bill annually, there can be monthly cost savings.

PriceFree Trial / DemoFeatures
Pricing starts at $15/month/user15-day free trial, demo>Create and share dashboards
>Plan shipments and budgets
>More accurate budgeting
>More features at Odoo

Pros & Cons of Odoo Business Management Software
Odoo’s open-source framework makes it easy to work with especially for SMEs. Many rave about how intuitive it is, and the pricing is very attractive for smaller businesses looking for a low barrier of entry into the business management software arena. Because it’s open source, customizations may require more technical expertise than some would have, and that can be a concern.

ProsCons
>Intuitive interface makes it easier to use
>Price makes it attractive to thinner budgets
>Customizing open source applications can be challenging

What Customers Are Saying
Customers like the inventory tracking and traceability when it comes to seeing how the products move. Many found it easy to learn and integrate, and one manager states, “Odoo can deploy quickly, is easily scalable and can be cost-efficient.” [It’s scalability and flexibility means] “you can modify it and make it work for your industry as you wish.”

Pipedrive

Pipedrive
Built for salespeople by salespeople, Pipedrive is a streamlined management tool that provides a single, comprehensive view of the entire sales pipeline. Some features include:

  • Automatic tracking actions for every step of the contact process
  • Clear visual cues of actions needed
  • Integration with over 150 leading third-party providers, such as Google and Zapier
  • Customized reporting and analysis of sales, activities and goals
  • Easy configuration of workflow and customer database

Pipedrive helps businesses stay focused in the sales process by not letting communication with clients fall through the cracks. Users have visual cues that let them see which tasks are most critical. They can also move them around and modify their lead approach. The company offers multilingual 24/7 support via email and chat and supplements it with knowledge base videos, articles and community forums.

There are four product tiers. The Essential tier is $15 per month per user, Advanced is $29, and Professional is $59. All three tiers can be billed annually at slightly lower rates. The Enterprise package is only billed annually at a rate of $99 per month, with a minimum of 10 users. Businesses can try it free for 14 days.

PriceFree Trial / DemoFeatures
Essential: $12.50/month/user

Advanced: $24.90/month/user
Professional: $59/month/user
Enterprise: $99/month/user
14-day free trial>Shows the entire sales pipeline from start to close
>Customized reports and analysis of all activities
>Integrates with over 150 apps
>More features at Pipedrive

Pros & Cons of Pipedrive Business Management Software
Pipedrive offers good value for the money, particularly for small companies that want to really get a handle on their sales funnel. Salespeople can collect and store client information for further customization and analysis. Pipedrive doesn’t try to be anything more than it is, which is a really keen sales management tool. It does have a group email limit of 100, which is a safety feature that can slow down those with thousands of contacts. Plus there’s also a limit on how many automated tasks each user can have active. For the Advanced tier, it’s 30, while Professional allows 60 and Enterprise allows 100.

ProsCons
>Price is attractive and good value for the money
>Easy collection of customer data
>Layout makes it great to visualize the pipeline
>Group email limit of 100
>Active workflows limited depending on tier

What Customers Are Saying
Many customers like how easy and intuitive the interface is to use and how it integrates with many popular tools, such as G Suite and Mailchimp. One manager states, “No need for IT specialists, everyone can do it, and it’s very easy to understand how to work with Pipedrive.” Teams also like how it keeps the lead communication flowing, helping them manage their sales funnel. One says, “[It] would help you to manage pretty easily your deals but would take away all the overload that comes with pretty complicated software.“

ProofHub

ProofHub
ProofHub is an online project management collaboration tool that enables flexible communication. It boasts the ability to mitigate the four reasons projects fail, which are poor planning, ongoing collaboration issues, disorganized structure and filing, and weak or no reporting tools for tracking. ProofHub works to combat this with features like:

  • Having a centralized place for tasks, workflows, and Gantt charts,
  • Easy communication and collaboration with teams and clients
  • Keeping file and documents updated, so managers can see the overall progress of a project
  • Allowing managers to review and approve files and documents

Managers can keep track of billable hours, and custom roles are easily defined. It runs in the cloud and is also available for Android and iOS.

There’s a 14-day free trial with unlimited projects and people, and unlike other tools, ProofHub offers flat fee pricing for each of its tiers: $50 per month for Essential and $99 for Ultimate control. The company offers discounts for those who choose annual billing, and nonprofit organizations can get a bigger break on the price. Users can get support via chat or email, 24/7.

PriceFree Trial / DemoFeatures
Price starts at $50/month/user14-day free trial>Quick communication between clients and collaborators
>Managers can see overall project progress
>All files and documents are stored and organized
>More features at ProofHub

Pros & Cons of ProofHub Business Management Software
Proofhub helps teams stay connected in one place, without separate email chains and video calls, for different tasks. This tool is pretty easy to use and can be secured from unauthorized access. Team members can drag and drop files into the system, and the time tracking feature helps managers and clients keep an eye on potential overruns. On the downside, it has only a few integrations, which limits its extended functionality.

ProsCons
>Streamlined and centralized information with documentation
>Can get ahead of potential cost overruns
>Few software integration options

What Customers Are Saying
Managers like how robust and reliable the tool is, because it eliminates the rift that normally happens when dealing with remote project collaboration. One manager stated, “It has actually been a smooth ride and it has actually brought us closer together.” After getting to know the tool and using it for a while, one project manager liked “the multi-dimensional ways of viewing the same information.”

Sage

Sage
Sage has a wide array of financial and resource management software applications for SMEs. The company provides products specifically for the real estate/construction sector. Smaller businesses may use the cloud Accounting and Timeslips tools, while larger businesses work with its Intacct software. Some baseline features across these applications include:

  • Automatic pull in of bank transactions for reconciliation
  • Quick invoicing and inventory balancing
  • Dashboard with key business KPIs, such aged receivables and cash flow forecast
  • Order visibility and reimbursement management

Sage is available worldwide and for Android and iOS devices, where users can access the necessary dashboards to see what’s going on with their business, when they’re on the go. Support is provided via a knowledge base and forums, in addition to phone help during business hours.

There’s a 30-day free trial, and customers can request a demo. Prices start at $14 per month, per user.

PriceFree Trial / DemoFeatures
Price starts at $14/month/user30-day free trial>Payments sent and received are automatically updated
>Connect with bank to pull in transaction information
>Dashboard and reporting to see key business stats
>More features at Sage

Pros & Cons of Sage Business Management Software
Sage has been around for years, so it knows how to handle some of the key issues facing small businesses, such as how to gear up for growth. It offers reporting and analytics dashboards that can give good insight into business finances. The banking integration feature ensures accuracy and quicker payroll payments. Time tracking, however, is not an integral part of the software, but comes at an extra cost. Support is limited to online guides and access to telephone support is limited, which may frustrate some users.

ProsCons
>Integration with banks for financial automation
>Streamline business tasks making room for growth
>Time tracking is an add-on rather than an integral feature
>Support is geared toward searching the Sage knowledge base, rather than speaking to a live person

What Customers Are Saying
Customers like how Sage reports give them a good overall view of the health of their business and how it can improve. Regarding the custom reporting and ability to keep a keen eye on financials, one user states, ”Sage frees us up to focus on what we really enjoy.” Another small business owner focused on growth and moving her business to the next level said that the software, “Helped me streamline my workload, allowing me to move forward by taking on more business.”

Scoro

Scoro
Scoro is designed to help creative and professional service businesses run more smoothly and efficiently. Its business management products include project management and CRMs with features such as:

  • Centralized planning, scheduling and tracking of projects
  • Ability to set deadlines based on visualizing project progress time line
  • Tracking of real-time team performance along with billable and non-billable hours
  • A visualize sales funnel for spotting opportunities

Scoro boasts that it can synchronize with thousands of applications, such as calendars, email and accounting apps. Those who need help have plenty of videos to check out and a knowledge base to scroll through, but if that isn’t enough, the Scoro team is available through email, and customers can request a callback.

Potential clients can ask for a demo of the product. There are three pricing levels, starting with Essential, which costs $28 per month for a minimum of five users, as well as Work Hub and Sales Hub for the same number of users, which start at $42 per user, per month. Those who opt for annual billing receive a discount. Ultimate is the highest level and is only offered by custom quote.

PriceFree Trial / DemoFeatures
Price starts at $28/month/userFree demo>Centralized project and task planning and tracking
>Visualize sales funnel
>Multiple app integration for expanded functionality
>More features at Scoro

Pros & Cons of Scoro Business Management Software
Scoro’s suite of products helps owners keep an eye on multiple aspects of their business. The interface is easy to maneuver and offers good guidance through reporting. The fact that it can integrate with so many applications makes it valuable, but when compared to other tools, it may be a bit too pricey on a per-user basis. Also, useful features, such as time tracking and invoice scheduling, cost extra at the Essential and Work Hub tiers, which could turn some away.

ProsCons
>Interface is easy to use and customize
>Integrates with many other popular applications
>Time tracking and invoice scheduling cost extra for standard tiers
>Product may be too pricey for some small businesses

What Customers Are Saying
Clients like the dashboard visualization and the few clicks it takes to drill down. They appreciate how easy it is to customize and how, “[It] gives a real-time overview of our work, sales and finances.” One client was able to quantify how the tool has helped his business, stating, “Scoro helped us to increase our team’s overall efficiency by 20%.”

StudioCloud

Studiocloud
StudioCloud is an all-in-one business management software solution that streamlines essential business functions. Along with keeping an eye on the financial aspects of the business, StudioCloud’s features allow you to:

  • Track the clock-in and -out of hourly employees
  • Capture and convert website leads
  • Create custom forms and accept eSignatures
  • Automate targeting marketing campaigns

The company has integrated user feedback and made its product easier to use.

StudioCloud has a free plan that’s available for desktop-only and limited to one user for a maximum of 300 clients/invoices/sessions and unlimited bookkeeping. Adding online booking, forms and reminder alerts costs $10 per feature. Businesses can import their data into StudioCloud, and if they have any issues, they can chat live with someone or request a callback.

PriceFree Trial / DemoFeatures
PartnerBoost: $35/month for 2 users
EmployeeBoost: $65/month for 3+ users
Limited free plan>Automate and target marketing campaigns
>Customize invoices and accept credit cards
>Automate customer reminders
>More features at StudioCloud

Pros & Cons of StudioCloud Business Management Software
Being able to schedule events and access customer data anywhere is a significant benefit for many of StudioCloud’s core clients. The fact that they’re able to automate more mundane tasks and book online are highly desirable features for the professional services industry. Being able to focus their advertising dollars and execute campaigns is something that isn’t offered by many other business management software tools. While clients can access a free version, many small businesses can easily hit the low threshold of 300 invoices.

ProsCons
>Marketing targeting and automation
>Online booking and scheduling
>Data accessible online and via mobile
>Free plan threshold of 300 clients/invoices is low

What Customers Are Saying
Customers love how easy StudioCloud is to use. One business owner likes the “small learning curve and easy to follow online tutorials,” that helps him share access with his team. Clients love that they’re able to check their dashboard to understand how their businesses are doing, regardless of where they are. One company owner states, “It is helping to get my business organized and keep my sanity while doing so.”

TimeCamp

TimeCamp
Founded in 2008, TimeCamp helps businesses track performance, profitability and productivity. For this company, it’s all about measuring productivity and avoiding budget overruns. Its features include:

  • Automatic time tracking to improve work focus
  • Tracking tasks and project by keywords
  • Maintaining productivity by setting goals and minimizing idle time
  • Creating, customizing and exporting reports

TimeCamp focuses on tracking billable and non-billable hours so companies can better manage their resources. Time sheet approvals are quicker, and attendance is easier to track. Support is available through 24/7 live chat, email and a knowledge base.

In addition to a 14-day free trial and demo, there’s also a free solo plan. The Basic plan for two to 50 users costs $7 per month, while the Pro level plan costs $10. There’s also an Enterprise level plan for more than 50 users.

PriceFree Trial / DemoFeatures
Free Solo plan

Basic: $7/month/user

Pro: $10/month/user
14-day free trial>One-click time tracker
>Improved time productivity
>Build and share custom reports
>More features at TimeCamp

Pros & Cons of TimeCamp Business Management Software
TimeCamp integrates with many apps, including Asana, Slack and Google, to name just a few. It focuses on its niche of tracking all aspects of time usage, including wasted time. While the Solo plan offers some reporting, it doesn’t include invoicing, which may be a problem for self-employed entrepreneurs, who may need to rely on a second application.

ProsCons
>Attractive pricing tiers
>Good number of application integrations
>Tracks all sorts of time usage for greater productivity insight
>Self-employed individuals will have to use a separate invoicing program

What Customers Are Saying
Customers like how easy it is to use the tracking granularity. It’s been an asset for one user’s remote business, who says, “It has everything we need, min by min tracking, notes, projects, tasks, multiple reports, etc.” They also use it to help them find workload solutions and make sure the team is spending the right amount of time on tasks. One freelancer says, “We can find a solution and also the saturation of the team so we can distribute workload on a fair basis.”

todo.vu


Many business management tools cater to teams of two or more. todo.vu does CRM, project management, time tracking, and billing for freelancers and small consulting teams. It’s one of the only offerings that deals with organizing the many ad hoc tasks that can take up a consultant’s working hours. Its features include:

  • Simple start/stop timer to track time
  • Detailed billing reports for clients
  • Simple interface to understand where the focus needs to be
  • Time tracking at the task level, not just by project

todo.vu syncs with your calendar and creates recurring tasks, or if you’re too busy, you can snooze tasks for as long as you want, including indefinitely. You can even keep track of important documents and conversations.

The 14-day free trial gives users a view of all the features. At the end, they can choose to use the solo free tier that’s a simple CRM with time tracking, or the Business Time tier that costs $9 per user per month.

PriceFree Trial / DemoFeatures
$0-$9/month/user14-day free trial>Simple timer for tracking at task and project levels
>Detailed client billing reports
>Manages customers and contacts in one place
>More features at todo.vu

Pros & Cons of todo.vu Business Management Software
todo.vu offers detailed reports that can be exported to Google sheets and email reminders, and users can also share private comments on tasks. The reporting features are still light, as there isn’t an option for sending monthly reports via email as yet. The ability to track expenses isn’t yet available.

ProsCons
>Reports can be sent to Google Sheets
>Private comments on tasks
>Doesn't track expenses

What Customers Are Saying
Clients like how user-friendly the interface is and how they can see what needs to happen to get the job done. One user states, “The client list and email integration is perfect for the 100+ clients and 230 odd tasks a day for us.” todo.vu’s price is another reason customers like it, and one freelancer appreciates how, “todo.vu has really been amazing at helping me manage my time and be more mindful of the value of my time.”

Wrike

Wrike
Wrike is a high-end collaborative management platform that’s designed for project management, marketing and service delivery teams. Some features include:

  • Task rescheduling and automatic team updates
  • Team space customization
  • Live collaborative edits of task and projects
  • Control review cycles for better feedback on deliverables

With Wrike, teams can get a list of the day’s priority tasks, and with the incoming requests, they have all the assets needed to get started. The Analyze tool reports help managers see where workload needs to be rebalanced, so that bottlenecks are minimized. There are plenty of training options, but if you need additional assistance beyond the FAQ and knowledge base, you can leave a message via the help icon.

There are a few pricing tiers. Wrike is free for up to five users. Designed for five to 15 users, the Professional level costs $9.80 per month, per user. The Business tier costs $24.80 per month, per user for up to 200 users.

PriceFree Trial / DemoFeatures
Free up to 5 users
Professional: $9.80/month/user
Business: $24.80/month/user
14-day free trial>Customize team space
>Live edits on tasks and projects
>Reschedule tasks and automatic team updates
>More features at Wrike

Pros & Cons of Wrike Business Management Software
You can prioritize items within the workplace and sharing among the team is easy. Wrike can integrate with a host of apps, including those for business intelligence and software/IT. Some do find that there’s a bit of a learning curve, because it has so many features, and the free tier doesn’t have shareable dashboards.

ProsCons
>Prioritize work items within the collaborative space
>Integrates with various app types
>Sharing dashboard only available at paid levels

What Customers Are Saying
Managers love how comprehensive Wrike is and how it helps them form a more comprehensive picture of their projects. One manager states, “Wrike makes me a much better project manager because I am able to track and monitor all of my projects in one place.” They appreciate the positive impact on their business efficiency. As one production manager shares, ”We were able to leverage Wrike’s functionality to increase the quality of our assets across the board.“

Zoho One


Zoho One takes a technical approach to business management and is designed as an operating system for start-ups and small businesses. It’s an all-in-one suite that helps make the different pieces of a business work together more productively. Zoho One:

  • Uses AI to engage with customers
  • Provides a robust and thorough dashboard for better decision-making
  • Facilitates collaboration with the right team members.
  • Provides team members with custom security permissions

Zoho One allows start-ups to create an online presence while managing customer relationships and contact communications. For small businesses, this software works to manage finances, generate leads and create more awareness in an effort to fuel growth.

After a 30-day free trial, Zoho One offers the Flexible User tier for $90 per month per user that lets you purchase a specific number of licenses. At the All Employee tier, all employees get their own license at a cost of $35 per employee per month.

PriceFree Trial / DemoFeatures
Flexible User: $90/month/user
All Employee: $35/employee/month
30-day free trial>Robust reporting for better decision making
>Easy team collaboration
>Smarter customer communication with AI
>More features at Zoho One

Pros & Cons of Zoho One Business Management Software
Zoho One integrates with over 40 enterprise-level apps that deal with everything from business intelligence to marketing and optimization, which focuses on managing social media presence. It’s a comprehensive set of tools that can help procure and manage leads, get business finances in order and track receivables. Although it’s considered a comprehensive solution, if you need anything extra, the marketplace extensions cost extra. Some customers also might be confused about the difference between Zoho One and the company’s other products.

ProsCons
>Comprehensive list of tools to cover a variety of functions
>More than 40 enterprise-level app integration options
>Marketplace extensions need to be purchased

What Customers Are Saying
Clients like the improved productivity that Zoho One offers. Being on multiple platforms is time consuming and having what they need in one place helps business owners move forward. As one customer puts it, “To get that time back to grow the business is invaluable!” Some clients are able to quantify how much more productive they are by reclaiming their time and energy. One research company estimates that, “Zoho One helped [us] save [an] average of $100,000 annually.”

What Is Business Management Software?

Business management software helps companies automate mundane tasks, eliminate errors, and provide in-depth reporting to assess the functionality and health of their business.

Enterprise business management software creates an ecosystem that allows users to ask questions, find answers and make judgement calls that can affect business profitability. Whether it’s measuring employee time on certain tasks, streamlining how people get paid, or understanding which customer segment doesn’t respond well to a certain ad campaign, these applications take in a wide range of data points to provide greater insight.

With the right type of business management software, not only can you improve overall productivity, you can feel more confident about getting the most accurate information possible with just a few clicks, so you can present it to the necessary stakeholders.

Benefits of Business Management Software

As a small business owner, you wear many hats because you have to, but business management software can multiply your efforts by helping you:

  • Streamline data collection and tracking. Collecting data via forms has become a common way for businesses to interact with customers or employees or get feedback. The ability to track the number of orders for a particular product, show how many times you’ve followed up with a lead and ensure that time sheets track work accurately are paramount to maintaining business health.
  • Secure data storage.Gone are the days when businesses needed to invest in an army of filing cabinets to store all of their paperwork. Cloud storage is how many applications are deployed and where data is stored. This enables increased security against hardware failure, especially during times of disaster, and provides more controlled access when sharing documents is required.
  • Have scalability and flexibility. When it comes to growing your business, you want business management software that grows with you. Diverse functionality gives businesses enough flexibility to scale and increase functionality. This comes in the form of a-la-carte modularity, where businesses tailor the application to the work they need to accomplish and trim off the parts they don’t need, which is necessary when growth is a daily reality.
  • Increase employee productivity. No business works with just one program, and having to work between programs negatively impacts productivity. Being able to import and synchronize with other applications multiplies your capabilities and expands the practical landscape of any business management software. Accessing emails, spinning off shared ideas into projects and hosting live collaboration meetings in a central location keeps employees focused on what matters.
  • Work faster. Tasks that you have to do repeatedly take so much time, even if you do them by rote. One of the most important functions of these applications is performing these tasks, which frees you up to do more important things, such as retaining clients and growing your business.

Must-Have Features for Business Management Software

If you’re going to invest in business management software, there are a few features that it should include, such as:

  • Workflow automation. Since being more productive is key, being able to automate workflow, particularly the items you do regularly is essential. This means making sure the information goes through the proper channels without too much human intervention.
  • Self-service. Employees will have questions and software that has a robust knowledge base and training videos that they can click to learn saves time. If they can update their own information without constantly reaching out to a specific department, this saves time and increases productivity.
  • Integration capabilities. Ideally, any business management application you use should be able integrate with third-party platforms, like social media or mailing software. It should be able to import data from other apps you normally use and streamline customer management and service.
  • Reporting and analytics. Understanding the overall health of your business ensures that you get ahead of any problems, such as cost overruns and bottlenecks. Dynamic dashboards with customized analysis that help you get a quick overview and drill down for more detail has to be a part of the programming.
  • Accessible support. While a knowledge base is key, there are times when the answers you need aren’t there. Being able to speak to a live person when problems arise decreases frustration about any possible downtime you experience. If trained specialists can provide you with an answer sooner rather than having to hunt through documents, the business management application becomes more valuable to your bottom line.

The Cost of Business Management Software

The cost of business management software can be well over $100 per month, based on the number of users and functionality required. A free product may provide you with enough help to satisfy your immediate needs and give you an idea of what to expect. You can later vault up to the paid levels, where you can get more advanced functionality with the help of add-ons.

The right business management software is an investment. Your business may not need an all-in-one solution and may do well with a niche offering. It’s wise to research what’s available, and take advantage of any free trials and demos before making a monthly or annual commitment.