The Best Business Email Providers of 2020

Our business email provider reviews are the result of over 40 hours of research on 60+ business email provider companies from across the web. These reviews and our business email provider guide help small businesses and startups find the best business email provider for their business.

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The Best Business Email Provider Companies of 2020

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How We Chose the Best Business Email Providers

When it comes to business email companies, there are a wide range that offer various features, services and price points. We evaluated several important criteria to help businesses choose an email provider.

Scalability

Your business email should be scalable. As the number of new customers grows, a business may go from hundreds or thousands of emails per month to hundreds of thousands or even millions. These higher volumes introduce complex management challenges for marketing, PR and transaction emails, which may require a business to have multiple user accounts and the ability to segment their email lists. We prioritized email providers that offer businesses scalability as they grow as well as support for third-party integrations.

Security

Business emails can contain sensitive and confidential information. Sending emails from a company account is one of the main ways employees communicate with other employees as well as customers, so it’s crucial to make sure company information doesn’t become anyone’s business. A secure email account should protect against persistent threats to your business, such as hacking, phishing and malware. We examined providers that offer spam filtering and virus protection, along with strong customer support in the case of a security breach.

Storage

Whether a business is large or small, email storage space is important. Running out of storage space is a problem that affects companies of all sizes. Though emails are usually small in size, they add up after a while, especially those with attachments. Your business may need access to copies of both inbound and outbound communication in the future. We looked into email companies that offer appropriate amounts of storage for most small businesses as well as expanded storage for larger ones.

The 15 Best Business Email Providers of 2020

CompanyPriceDemo/Free TrialMore
A2 HostingStartup - $2.99/month
Drive - $4.99/month
Turbo Boost - $9.99/month
Turbo Max - $14.99/month
N/AVisit A2 Hosting
AWeber0-500 subscribers - $19/month
501-2,500 subscribers - $29/month
2,501-5,000 subscribers - $49/month
5,001-10,000 subscribers - $69/month
10,001-25,000 subscribers - $149/month
DemoVisit AWeber
DreamHost$1.67/month per mailboxN/AVisit DreamHost
DripStarter - Free
Basic - $49/month
Pro - $99/month
Demo, Free TrialVisit Drip
GetResponseBasic - $15/month
Plus - $49/month
Professional - $99/month
Free TrialVisit GetResponse
GreatmailStandard Edition -
$15/month
$99.95/year
Groupware Edition -
$20/month
$99.95/year
N/AVisit Greatmail
IceWarpLite - $2.50/user/month
Standard - $3.90/user/month
Professional - $7/user/month
Free TrialVisit IceWarp
InMotionLaunch - $5.99/month
Power - $8.99/month
Pro - $14.99/month
N/AVisit InMotion
IntermediaExchange Email - $7.49/user/month
Exchange Email + Archiving - $9.99/user/month
Exchange + SecuriSync Backup - 10.99/user/month
Exchange Email + Microsoft 365 Apps - $14.99/user/month
Exchange + Compliance and Security - $16.99/user/month
N/AVisit Intermedia
InterServerPrivate Email Hosting - $4/month
asp.net - $5/month
VPS Special - $6/month
Dedicated - $80/month
N/AVisit InterServer
Kerio ConnectSmall Kerio Connect - $36.50/month
Small Kerio Connect as part of GFI Unlimited - $39.90/month
Medium Kerio Connect - $33/month
Medium Kerio Connect as part of GFI Unlimited - $37.90/month
Large Kerio Connect - $29.50/month
Large Kerio Connect as part of GFI Unlimited - $35.90/month
Free TrialVisit Kerio Connect
ONLYOFFICE$5/user for 1 month subscription
$3/user/month for 1 year subscription
$2/user/month for 3 year subscription
Free TrialVisit ONLYOFFICE
ProtonMailPlus - $5/month
Professional - $8/month/user
Visionary - $30/month
N/AVisit ProtonMail
RackspaceRackspace Email - $2.99 user/month
Rackspace Email Plus - $3.99 user/month
Add Archiving - $6.99 user/month
Free TrialVisit Rackspace
ZohoMail Lite - $1/user/month
Mail Premium - $4/user/month
Workplace - $3/user/month
Free TrialVisit Zoho

A2 Hosting

A2-Hosting-Logo
A2 Hosting is a performance-oriented web hosting company offering speed, security and a user-friendly interface. Its features include:

  • Up-to-date software, hardware, features and security settings
  • Custom domains and email addresses
  • Reliable servers with a 99.9% uptime commitment
  • Unlimited email addresses on most hosting plans

A2 Hosting doesn’t provide separate email hosting — this service is included in every one of its web hosting plans. It features the most popular sending and receiving protocols (IMAP, POP3 and SMTP), and users can choose third-party mail services such as Roundcube, Squirrelmail and PHPMailer that come pre-installed or require minimal installation time.

Prices for the various hosting packages range from $2.99 for the Startup plan to $14.99 for the Turbo Max plan. Each tier after Startup consists of all the features in the previous tier plus increased speed and resources.

PriceDemo/Free TrialFeatures
$2.99-$14.99 per monthN/A>Third-party integrations
>24/7 customer support
>Spam filtering
>More features at A2 Hosting

Pros & Cons of A2 Hosting Business Email Provider Service
A2 Hosting’s range of hosting packages come with an abundance of useful features, and its knowledgeable customer support team is available via live chat, email and phone to resolve issues. Also, while there is no free trial, the company offers a solid money-back guarantee and will issue a full refund to users who cancel their accounts within 30 days. However, the top-tier plans are relatively expensive compared to other companies.

ProsCons
>Robust hosting packages
>Stellar customer service
>Money-back guarantee
>Somewhat expensive
>No free trial or demo

What Customers Are Saying
A2 Hosting receives frequent praise for its customer support quality and response times, with one satisfied user saying, “The support from A2 Hosting has been unmatched by any other service I’ve used. They respond within hours, 24/7. They’re dedicated to finding a solution to your problem, and will do anything they can to help.”

AWeber

Aweber-Logo
AWeber is an email marketing company that has served more than a million small businesses via a powerful yet simple marketing platform. Its features include:

  • Custom emails and landing pages
  • An AI-powered design assistant to build branded email templates
  • Automated email sending and personalized campaigns
  • Pre-built reports and analytics

AWeber allows users to automate their email delivery and creation workflow, and it supports third-party integrations with a host of other services. The company employs a team of certified experts to help new customers migrate from other platforms while continuing to grow. Existing subscribers, tags, templates and sign up forms can all be transferred to a new AWeber account.

There are two plan options: Free and Pro. The Free plan is capped at 500 subscribers and 3,000 email sends per month, and the Pro plan costs between $19-$149 per month, depending on the number of subscribers.

PriceDemo/Free TrialFeatures
0-500 subscribers - $19/month
501-2,500 subscribers - $29/month
2,501-5,000 subscribers - $49/month
5,001-10,000 subscribers - $69/month
10,001-25,000 subscribers - $149/month
Demo>24/7 customer support
>Instant messaging
>Spam filtering
>More features at AWeber

Pros & Cons of AWeber Business Email Provider Service
AWeber offers design tools such as a landing page creator, an AI-powered design assistant and a drag-and-drop email creator. For additional help, there is 24/7 support as well as a knowledge base of support articles. Unfortunately, unsubscribes have to be deleted manually, and they’ll count toward a user’s subscriber limit if they’re not.

ProsCons
>Many design tools
>Excellent customer support
>Manual deletion of unsubscribes

What Customers Are Saying
AWeber has earned positive recognition for its marketing tools. One user reports, “AWeber autoresponders send relevant content immediately; automated so I can do me, and AWeber can do what it needs to do.” Another says, “I had never used landing pages before. It was easy to set up…with a Facebook campaign.”

DreamHost

DreamHost-Logo
DreamHost is a web hosting company and domain registrar powering over 1.5 million websites, blogs and apps. Its features include:

  • Built-in ad-free webmail
  • Strong anti-spam policy and free WHOIS privacy protection
  • 24/7 US-based support

DreamHost offers a professional email using an existing domain or a newly registered one. Customers who don’t own a registered domain will have to purchase one to open a hosted mailbox. All hosting plans except Starter Shared, DreamCompute and DreamObjects include email hosting by default. Users can access their inboxes from multiple devices, such as their phone, laptop and tablet.

Each mailbox costs $1.67 per month, made as either a monthly or lump-sum yearly payment. To use a business email through Gmail, current customers can sign up for either the G Suite Basic or Business plan for a monthly fee of $6 or $12 per user, respectively.

PriceDemo/Free TrialFeatures
$1.67 per month per mailboxN/A>25GB of storage per mailbox
>Desktop and mobile app
>Spam filtering
>More features at DreamHost

Pros & Cons of DreamHost Business Email Provider Service
DreamHost offers users a convenient suite of tools to manage their active domains, and there are solid cloud hosting options (which are compatible with G Suite plans). Though no free trial or demo is available, the company offers a money-back guarantee. However, customers don’t have access to phone support, and they also have to use DreamHost’s proprietary control panel instead of the more familiar cPanel.

Pros
Cons
>Domain management tools
>Cloud hosting options
>Money-back guarantee
>No telephone support
>No cPanel control panel

What Customers Are Saying
DreamHost has a strong reputation and numerous positive reviews. One user states, “They give you everything. Unlimited bandwidth, domains, database, etc. And decent support. Plus they are kind to non-profits. Customer and community focus. Have used them for years and still love them.”

Drip

Drip-Logo
Drip is an eCommerce customer relationship manager (ECRM) that organizes customer data to help marketers connect to their audience. Some of its features include:

  • Third-party integrations across multiple channels (email, SMS, social media)
  • Custom fields and tags
  • Automations based on customer behavior

Drip’s ECRM is designed to optimize marketing with deep customer insights and email analytics. It shows relevant metrics for each email or workflow, allowing users to track customer behavior, automate follow-up actions and segment subscriber lists for flexible campaigns.

New customers can schedule a demo for their businesses, or they can sign up for a 14-day free trial. The limited Starter plan is free, while Basic and Pro plans offer much more at $49 and $99 per month, respectively.

PriceDemo/Free TrialFeatures
Starter - Free
Basic - $49/month
Pro - $99/month
Demo, Free Trial>Unlimited # of accounts
>Third-party integrations
>Custom domains
>More features at Drip

Pros & Cons of Drip Business Email Provider Service
Drip is highly customizable and serves thousands of notable brands. Though it has a feature-rich interface, the service is generally sleek and easy to set up. On the other hand, there is no mobile app or telephone support for businesses, and the premium options are more expensive than some competitors with similar features.

Pros
Cons
>Highly customizable
>Streamlined interface
>No mobile app
>Lack of telephone support

What Customers Are Saying
Drip receives many high ratings from its users. One customer says, “Drip integrates with just about everything and it is pretty easy to use … With Drip, and a few 3rd party apps, I believe you can deliver an online experience like no other that will surely get you noticed and help you stand above your competition.”

GetResponse

GetResponse-Logo
GetResponse is an email marketing service offering a suite of powerful, scalable tools for small and large businesses. Its features include:

  • An intuitive drag-and-drop email editor
  • Fully customizable templates with 5,000 stock photos from Shutterstock
  • Advanced email analytics (clickthroughs, bounces, mobile views and more)

GetResponse’s email tools work seamlessly with popular third-party apps like PayPal, Stripe, WordPress and Shopify. It also allows social media integrations with Facebook and Instagram to leverage existing audiences and attract new customers. Personalized autoresponder emails can be set up to welcome or follow up with new subscribers.

There are several tiers and payment options. For a 1,000-subscriber list, the Basic, Plus and Professional plans range from $15-$99 per month. Regardless of the tier, the subscriber limit can be increased (100,000 max) at additional cost. Businesses that need more can request a custom quote for the MAX plan, which includes all features in the Professional tier and more.

PriceDemo/Free TrialFeatures
Basic - $15/month
Plus - $49/month
Professional - $99/month
Free Trial>Custom domains
>Mobile app
>Third-party integrations
>Spam filtering
>More features at GetResponse

Pros & Cons of GetResponse Business Email Provider Service
GetResponse boasts solid marketing automation tools that have had over 20 years of development, and the company continues to tweak and improve automated workflows. The analytics dashboard provides comprehensive reports about email activity at a glance. There are also considerable discounts for purchasing a 12- or 24-month subscription. However, phone support is only available for users subscribed to a MAX plan.

Pros
Cons
>Excellent marketing automation
>Generous discounts for longer subscriptions
>Comprehensive reporting features
>No phone support (unless on a MAX plan)

What Customers Are Saying
Customers are satisfied with GetResponse’s overall look, feel and features, with one customer saying, “Easy to work with and navigate, excellent support, good deliverability, great free marketing courses.” Another user remarked, “GetResponse is easy to use and very intuitive. I’ve used other email clients and struggled to figure things out.”

Greatmail

Greatmail-Logo
Greatmail offers an affordable, full-featured email hosting service backed by cloud infrastructure. Its features include:

  • Web-based administration panel for all email accounts
  • Cloud storage (10 or 25GBs per mailbox)
  • Synchronization between Microsoft Outlook, webmail and mobile devices
  • State-of-the-art antivirus and spam filtering

Greatmail uses a fully managed, private cloud service to ensure users have the most secure email hosting an outside system can provide. It is compatible with popular desktop clients and mobile devices. Reputable users are also allowed to send bulk marketing, newsletter and transaction emails using the company’s SMTP service.

There are two available editions: Standard and Groupware. The Standard Edition is $15 per month ($99.95 per year) and gives users 15 mailboxes. The Groupware Edition allows users to sync mail, calendars and contacts across devices for $20 per month ($99.95 per year). Additional blocks of five mailboxes may be added for $1 per mailbox ($5 per block).

PriceDemo/Free TrialFeatures
Standard Edition -
$15/month
$99.95/year
Groupware Edition -
$20/month
$99.95/year
N/A>Third-party integrations
>Spam filtering
>Custom domains
>More features at Greatmail

Pros & Cons of Greatmail Business Email Provider Service
As an unbundled email hosting service, Greatmail focuses on doing a few things extremely well by offering superior security, affordable pricing and a powerful control panel to manage domains, passwords and email aliases. Other services have more collaborative tools for things like instant messaging — something Greatmail lacks.

ProsCons
>Superior security and built-in firewall
>cPanel administration
>Affordable plans
>No instant messaging
>No free trial or demo

What Customers Are Saying
Greatmail has a positive reputation among its users, with one saying, “Don’t be fooled! Greatmail offers some of the best email capabilities I’ve ever experienced … so I’m using it with a bunch of employees without spending a fortune, and it’s made things so much easier. The simpler the better works for me.”

IceWarp

IceWarp-Logo
IceWarp offers a business email and collaboration hub for businesses of all sizes. Its main features include:

  • Seamless synchronization with Outlook emails, calendars, contacts and tasks
  • Two-factor authentication and multilayered security protocols
  • TeamChat integration to share and discuss emails with team members
  • Collaborative editing on Word, Excel and PowerPoint files

Though IceWarp has the appearance of a desktop email application like Outlook or Thunderbird, it is primarily web-based. Collaborative document editing, contact and calendar sharing, mailing list management, archiving, video calls and other features rely on cloud technology and are available with all plans.

There are three pricing tiers: Lite, Standard and Professional. The Lite plan gives users 5GB of email storage and 20GB of FileSync. The Standard plan increases this to 100GB and 1TB while adding a few features. Lastly, the Professional plan tops out at 500GB of email storage and 5TB of FileSync — also including an IceWarp desktop client.

PriceDemo/Free TrialFeatures
Lite - $2.50/user/month
Standard - $3.90/user/month
Professional - $7/user/month
Free Trial>24/7 support by chat, phone or ticket
>Spam filtering
>Unlimited user accounts
>More features at IceWarp

Pros & Cons of IceWarp Business Email Provider Service
The full-featured office suite, intuitive design and diverse selection of collaborative tools make IceWarp a good option for an email hosting service. It’s important to note that there are far fewer pre-built integrations compared to Google and Microsoft’s offerings.

ProsCons
>Full-featured office suite
>Intuitive design
>Diverse selection of collaborative tools
>Lacking integrations

What Customers Are Saying
Customers generally express praise for IceWarp’s functionality. One customer says, “Simple and easy web based client … It is very basic an d lean which is great of easiness of use. As it is very lean, its performance is also very good.”

InMotion

InMotion-Logo
InMotion is an employee-owned web hosting company that hosts more than 11 million domains. Its features include:

  • Free domain for first-time customers
  • Free SSL and protection against DDoS, malware and hacks
  • Unlimited bandwidth
  • 50-200GB SSD storage
  • Easy-to-use cPanel to create new email addresses, manage site files, run quick installations and more

Although InMotion doesn’t provide email hosting as an individual service, email accounts are included in all of its web hosting plans. New users can take advantage of the provided free domain to create a personalized email address, or they can transfer an existing domain and email address at no cost.

InMotion offers the Launch, Power and Pro plans for a monthly payment of $5.99, $8.99 and $14.99, respectively. Launch limits users to 10 email addresses, Power is capped at 50 and Pro allows an unlimited amount.

PriceDemo/Free TrialFeatures
Launch - $5.99/month
Power - $8.99/month
Pro - $14.99/month
N/A>Custom domains
>Spam filtering
>24/7 support
>More features at InMotion

Pros & Cons of InMotion Business Email Provider Service
InMotion generously includes top-notch security, SSD storage and email migration in its hosting plans, making it one of the most feature-rich hosting services. Though lighter on the perks, some competitors are a bit cheaper. Also, new customers must verify their purchase via phone, which may be a minor inconvenience.

ProsCons
>Free SSL certificate and DDoS protection
>Zero-downtime migrations
>Free SSD drive on all hosting plans
>Somewhat pricey

What Customers Are Saying
InMotion has received praise from many of its users, such as this one: “I switched to InMotion from a hosting service that was trying to force me to buy their very expensive email program. I have been happy with In Motion and now that they make more Technical help available 24 hrs a day, it has been great. Keep it up!”

Intermedia

Intermedia-Logo
Intermedia enables personalized, cloud-based email solutions by building upon Microsoft Exchange Online, a hosted email service for businesses. Its features include:

  • Comprehensive security across seven areas of concern
  • 9% uptime for every service level
  • Custom migration of existing users and data
  • ActiveSync for mobile devices

Intermedia offers the initial Exchange Email service and then allows users to mix and match an array of add-ons, including enhanced versions of the Office 365 software suite. All plans come with built-in protection against spam and malware, phishing attempts, identity theft and other potential threats.

The basic plan, which provides Exchange Email, starts at $7.49 a month per user. With app and security add-ons, the price jumps up to $16.99 a month per user. Users can request a quote to fit their specific needs by filling out a short form with personal information (first and last name, email, phone, company name and number of employees).

PriceDemo/Free TrialFeatures
Exchange Email - $7.49/user/month
Exchange Email + Archiving - $9.99/user/month
Exchange + SecuriSync Backup - 10.99/user/month
Exchange Email + Microsoft 365 Apps - $14.99/user/month
Exchange + Compliance and Security - $16.99/user/month
N/A>24/7 support by chat, phone or ticket
>Spam filtering
>Desktop and mobile app
>More features at Intermedia

Pros & Cons of Intermedia Business Email Provider Service
Intermedia exchange boasts a well-designed user interface combined with easy access to Microsoft Office apps. However, depending on the services added on, it can be more expensive than Microsoft 365 Business while lacking some of its features. Also, there is no marketplace for third-party services like there is for Google and Microsoft.

Pros
Cons
>Simple user interface
>Access to Microsoft Office apps
>Excellent support team
>Limited third-party integrations

What Customers Are Saying
Customers frequently express appreciation for Intermedia’s support team and offerings, like this user: “Our company has used Intermedia for years and it’s refreshing that they still have personal contacts and you can easily reach someone for any issues. Their product and service are impeccable and their prices very fair.”

InterServer

InterServer-Logo
InterServer provides a range of web hosting and VPS services to individuals and organizations in many countries. Here are some of its many features:

  • Multi-device compatibility (Windows, Mac, iOS, Android)
  • Free domain and email migrations
  • Protection against brute-force attacks
  • End-to-end email encryption
  • Website included, along with website builder and WordPress access

InterServer’s email hosting service lets users access their inbox with Outlook, a webmail client or mobile device. New email accounts can be created with the control panel to match previously registered domains. The company ensures user privacy — no personal information is required to create a private email account, and InterServer doesn’t retain logs of IP addresses linked to accounts.

Email hosting is also included in web hosting plans for $5-$8 per month, but the standalone service is available for a slightly cheaper $4 per month.

PriceDemo/Free TrialFeatures
Private Email Hosting - $4/month
asp.net - $5/month
VPS Special - $6/month
Dedicated - $80/month
N/A>Spam filtering
>Custom domains
>24/7 support
>Unlimited storage
>More features at InterServer

Pros & Cons of InterServer Business Email Provider Service

InterServer offers extremely affordable hosting plans with unlimited storage and bandwidth as well as high-speed performance. The service uses cPanel for administration; however, there isn’t a direct way to access support from within the dashboard, so users must return to the homepage to send a live chat inquiry.

ProsCons
>Affordable pricing
>Unlimited storage and bandwidth
>Excellent server performance
>Lacks direct support for cPanel issues

What Customers Are Saying
InterServer has earned praise for its performance and affordability. One user states, “InterServer is a top-level hosting company that competes with big names in hosting for a fraction of the price. They allow us as a small business to offer impressive services at affordable prices.”

Kerio Connect

Kerio-Connect-Logo
Kerio Connect is an enterprise-style email, instant messaging, calendar and collaboration software product developed by GFI Software. Its features include:

  • Clutter-free, secure inboxes
  • Integrated security features to protect users and networks
  • Cross-platform support for messaging applications
  • Intuitive server and user management
  • IMAP, POP3 and EWS protocol support

Kerio Connect’s business-class email can sync calendars, contacts, tasks, notes and more — all of which can be directly pushed to the user’s chosen mobile device. Functions such as full text search, message filters and desktop notifications are designed to save users time while organizing important information.

Pricing is based on the account holder’s number of users: Small (10-49), Medium (50-249) and Large (250+). GFI allows a 30-day trial for any of these plans. The renewal cost once the trial period has expired is $29.50-$39.90 per user, depending on the plan, billed annually.

PriceDemo/Free TrialFeatures
Small Kerio Connect - $36.50/month
Small Kerio Connect as part of GFI Unlimited - $39.90/month
Medium Kerio Connect - $33/month
Medium Kerio Connect as part of GFI Unlimited - $37.90/month
Large Kerio Connect - $29.50/month
Large Kerio Connect as part of GFI Unlimited - $35.90/month
Free Trial>Third-party integrations
>Instant messaging
>Spam filtering
>Desktop and mobile capability
>More features at Kerio Connect

Pros & Cons of Kerio Connect Business Email Provider Service
Kerio Connect boasts an intuitive user interface and flexible cross-platform capabilities that make collaboration much simpler, even when messaging with different devices and operating systems. Support options and response times have room for improvement, according to reviews.

ProsCons
>Intuitive user interface
>Flexible collaboration tools
>User report slow response time from support

What Customers Are Saying
Many customers report long-term satisfaction with this software product. One user says, “I have been using Kerio Connect for the last 5 years and it just keeps getting better and better. It’s like having an Exchange server without the ‘suck.'”

ONLYOFFICE

ONLYOFFICE-Logo
ONLYOFFICE is an innovative productivity suite that helps users get the most out of project management, CRM, email and other web office applications. Its major features include:

  • Mail server using a personalized domain
  • Mail aggregator that connects all email accounts to ONLYOFFICE
  • CRM, document and calendar integration

ONLYOFFICE’s email management system lets users structure their inboxes into convenient categories as well as set up filters to sort mail automatically. Free desktop apps are available for Windows, Linux and Mac, and mobile apps are listed on the iOS App Store, Google Play and Snap Store.

For one or two active users, the cost ranges from $2 per month for a three-year subscription to $5 for a single month. The latter is available only to current annual subscribers; new users must purchase a subscription for 6-10 active users.

PriceDemo/Free TrialFeatures
$5/user for 1 month subscription
$3/user/month for 1 year subscription
$2/user/month for 3 year subscription
Free Trial>Custom domains
>24/7 support
>Instant messaging
>More features at ONLYOFFICE

Pros & Cons of ONLYOFFICE Business Email Provider Service
ONLYOFFICE’s clean, well-organized interface, useful feature set and affordable pricing make it a good choice for email management and collaborative documents. Yet despite its many features, ONLYOFFICE can’t automatically sync with popular cloud-based services like Dropbox and OneDrive.

ProsCons
>Clean, well-organized interface
>Many features
>Affordable
>No automatic sync with Dropbox and OneDrive

What Customers Are Saying
Customer opinions about ONLYOFFICE appear to be generally positive. This user says, “Overall, ONLYOFFICE is a game changer. It is a viable alternative to mega cloud corporations like Google and Microsoft. It’s nice to have your own private server with control of your data. Pair ONLYOFFICE with NextCloud and you have all of the productivity software you need.”

ProtonMail

ProtonMail-Logo
ProtonMail is a secure, privacy-oriented email provider based in Switzerland. Its features include:

  • Data protection under stringent Swiss laws
  • End-to-end email encryption for automatic security
  • Anonymous account creation and no IP logs
  • Open source code supported by an innovative community
  • Modern inbox design optimized for productivity

Both the messages sent between users and stored on ProtonMail servers are encrypted in a sophisticated manner. Also, data is encrypted on the client side using a key that neither the company nor a third party has access to, ensuring no sensitive information can be retrieved from users.

A basic account is free, albeit limited in some features. The Plus and Visionary plans add more features for $5 and $30, respectively, and the latter grants access to ProtonVPN. Companies can opt for the multi-user Professional plan for a monthly cost of $8 per user.

PriceDemo/Free TrialFeatures
Plus - $5/month
Professional - $8/month/user
Visionary - $30/month
N/A>Custom domains
>Spam filtering
>Mobile app
>More features at ProtonMail

Pros & Cons of ProtonMail Business Email Provider Service
ProtonMail is a highly secure email service, with multiple encryption options and the ability to set an expiration date on emails. Both an iOS and Android app are available for mobile users. The web interface can lag at times, and the search and sorting options are limited compared to other email providers.

Pros
Cons
>Multiple encryption options
>Set email expiration dates
>iOS and Android apps
>Limited search and organization features
>No free trial or demo
 

What Customers Are Saying
ProtonMail users have a high opinion of the email service: “Recently switched from Gmail to ProtonMail as I’m currently a ProtonVPN user so I thought I might as well give it a go. ProtonMail is so easy to use, gives me full peace of mind knowing both myself and my emails are safe from prying eyes and I love supporting companies that are not only pushing for Internet privacy, but are open source too.”

Rackspace

Rackspace-Logo
Rackspace specializes in using cloud technology to design, scale and deliver powerful business solutions. Its features include:

  • 20+ years of expertise handling business-class email solutions
  • Diverse product selection for secure email and productivity
  • Simple, free email migrations

Rackspace also provides a 100% uptime guarantee, 25GB mailboxes, unlimited aliases and access through Outlook, webmail or a mobile device. To keep accounts secure, the company rejects collecting and selling user data to third parties for advertising purposes.

Users have a choice between the basic Rackspace Email monthly plan — $2.99 per user — and Rackspace Email Plus for $1 more. Archiving can be added to the Plus plan for several more dollars, bringing the monthly cost to $6.99 per user.

PriceDemo/Free TrialFeatures
Rackspace Email - $2.99 user/month
Rackspace Email Plus - $3.99 user/month
Add Archiving - $6.99 user/month
Free Trial>24/7 support
>Instant messaging
>Third-party integrations
>Custom domains
>More features at Rackspace

Pros & Cons of Rackspace Business Email Provider Service
Rackspace boasts a 100% uptime guarantee and technical expertise backed by decades of pioneering cloud computing systems. Users can control every aspect of their hosting plan from a customizable control panel. The service can be fairly expensive, but there is a free trial to test the waters.

Pros
Cons
>100% uptime guarantee
>Customized control panel
>Relatively expensive

What Customers Are Saying
Rackspace’s performance and speed are noted by many customers, such as this one: “Uptime is very good, speed is awesome, Rackspace is partnered with Google and that is pretty cool. It makes some stuff easier.”

Zoho

Zoho-Logo
Zoho creates web-based business tools to help improve productivity, such as its suite of online office tools. Features include:

  • Easy-to-use email migration tool with options for Outlook Exchange or IMAP/POP
  • Fully encrypted server-side user data
  • Custom domain and email alias management
  • Powerful control panel and two-factor authentication

Zoho Mail integrates a suite of apps with the user’s email inbox, including calendars, contacts, tasks, notes and bookmarks. Users can collaborate with team members via announcements, shared notes, events and streams. Also, Zapier connects Zoho Mail with over 750 third-party apps for extended functionality.

Zoho offers a Forever Free plan for up to five users, with a 5GB limit per user. Paid monthly plans range from $1-$4 per user, and a 15-day free trial of the Mail Premium plan is available.

PriceDemo/Free TrialFeatures
Mail Lite - $1/user/month
Mail Premium - $4/user/month
Workplace - $3/user/month
Free Trial>Third-party integrations
>Custom domains
>24/7 support by email or ticket
>More features at Zoho

Pros & Cons of Zoho Business Email Provider Service
Zoho’s mail service boasts up to 1TB of storage space (more can be added at additional cost), an ad-free user interface and simple email labelling and search functions. Unfortunately, it does not allow automatic replies or saved searches, which can save significant amounts of time in certain instances.

ProsCons
>Up to 1TB of storage included
>Label and search functions
>Ad-free interface
>No automatic replies
>No saved searches

What Customers Are Saying
Zoho Mail has a great overall look and feel, according to this satisfied user: “I love its interface, it is quite clean and interactive. It has more filter options for searching through the mails. you can set up the automated task to send particular mails to get into a specific folder.”

What Is a Business Email Provider?

Business email providers offer server space to businesses that need email hosting. If your business owns a domain name and needs a professional email address to match, signing up for email hosting is a wise choice.

Business email hosting typically includes a wide range of useful features for productivity, marketing, scheduling and collaborating with employees or colleagues. Our rankings focus on providers who offer exactly that, giving insight into which options are worthwhile among the countless services out there.

A high-quality business email can make the difference between accelerated growth or stagnation. Picking the right provider will streamline your workflow and allow you to focus on building your business.

Benefits of a Business Email Provider

Running a business can be a day-to-day challenge. Using a business email provider can save time and effort, decreasing your workload. There are several important benefits:

  • Automation: There are many repetitive tasks involving marketing campaigns, newsletter blasts and support emails. Being able to automate these tasks benefits you by saving significant amounts of time and providing more reliable data about how your audience interacts with your emails.
  • Security: Free-to-use email services often have weak security and spam filtering; in fact, some are supported through ads shown in your inbox, and there’s a good possibility that selling user data to third parties keeps these services afloat as well. Business email providers can’t afford to take security measures lightly, so you can rest assured that your business’ email activity remains private.
  • Support: Free email services are unlikely to have a dedicated support team. Business email hosts, however, have companies depending on their inbox functioning properly. Otherwise, they’ll lose valuable information — and possible sales. Having live chat, email and sometimes even phone support.
  • Third-party integrations: Business email hosts allow you to tackle problems in creative ways by using third-party services to boost your email service’s native capabilities.

What to Look For in a Business Email Provider

There are far too many business email providers to look through them all, so it’s important to recognize what features will help your business run more smoothly. Consider the following:

  • Strong privacy and security policies: While personal information can be sensitive, business owners are responsible for more than just their own data — employees and customers need to be adequately protected when communicating at work or opening a promotional email.
  • Analytics reports: Having numerical feedback is the best way to understand if a professional email service is helping or hindering performance. Look at open, bounce, delivery and clickthrough rates in particular.
  • Collaborative tools: A good business email service offers plenty of collaborative tools such as group messaging, synced calendars, shareable notes and team video chat.
  • Compatibility with third-party apps and services: Because people use different devices, browsers and software, a one-size-fits-all can lead to disaster. A business email provider should offer cross-platform tools to help every user get the most out of its service.

The Cost of Business Email Providers

Business email providers can charge anywhere from $1 to nearly $150 a month, depending on the number of users and subscription length. Some companies offer highly customizable packages with add-on features, which can also affect prices. Contacting a company and requesting a quote is best if you need an exact price, especially if you run a small business with a tight budget.

If you’re not confident about which service is right for you, signing up for a free plan, demo or trial will allow you to experiment and get accustomed to new tools that could boost your productivity dramatically. Keep in mind that these plans will have limited features — much less storage and speed as well as restrictions on the number of active users and email addresses.

Finding a business email host is a practical step toward growing your brand and business, and the varying lengths of hosting plans can make it a short- or long-term investment. Consider your business’ needs, and choose a plan that’s accessible and affordable but still made for professionals.