Digital.com’s Rating for ScalaHosting
Our Editor’s rated ScalaHosting 4 / 5 based on user ratings, pricing, and features offered.
ScalaHosting: Quick Overview
ScalaHosting is an independent United States-based hosting provider that offers terrific speed, excellent customer support, and a wide range of features — even for its most basic shared hosting plan. While it may not be as popular as major providers like Bluehost or HostGator, ScalaHosting boasts 50,000 customers and 700,000 hosted domains, making it a reputable and reliable service provider.
One of the most important considerations when choosing a hosting service is the value you get for the price. Significant providers like Bluehost can offer flexible, feature-rich plans at competitive prices.
Can ScalaHosting match the value of these major providers without sacrificing features or service quality? Find out below.
Overall, ScalaHosting offers superb value for the price you pay. Its shared plans are very affordable and come with a wide range of beneficial features, it offers highly-configurable virtual private server (VPS) hosting plans, and users report quick and effective customer response times. With one-click installations, free migrations, and a 30-day money-back guarantee, ScalaHosting makes it easy for new users to get started as quickly as possible. Meanwhile, WordPress users may prefer to take their business elsewhere as ScalaHosting’s WordPress hosting solutions are relatively bare compared to other providers.
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Pros & Cons
Here’s a brief overview of the pros and cons users can expect from ScalaHosting:
- Fast customer service response times
- Affordable pricing plans
- Feature-rich beginner plans
- Excellent uptime
- White label hosting for shared plans
- Price hikes on renewal
- Minimal WordPress support features
- Limited server locations
- Limited storage on basic plans
- Minimal support resources
Pricing and Plans
For shared hosting, users can choose between the Mini, Start, and Advanced plans, which start at $3.95, $5.95, and $9.95 per month, respectively. However, upon renewal, these rates jump up to $5.95, $8.95, and $13.95 per month. Users can also sign up for a 99-cent trial month.
Despite the price increase on renewal, these plans provide great value for users. The Mini plan includes 20GB of all solid-state drive (SSD) storage, free site migration, a free domain, free secure sockets layer (SSL), unlimited emails, unlimited bandwidth, and seven backups of the last seven days. If users upgrade to the next tier, they’ll get additional benefits like increased SSD storage, ScalaHosting’s proprietary SShield cybersecurity suite, and unlimited websites.
For users interested in a more comprehensive hands-off solution, ScalaHosting also offers affordable fully managed cloud VPS hosting solutions, starting at $9.95 per month and increasing to $19.95 per month on renewal.
Managed VPS hosting plans include a wide range of terrific features, including dedicated environments, daily remote backups, pro spam protection, SEO analysis, dedicated internet protocol (IP) addresses, free snapshots, and LiteSpeed support.
Overview of Features
Users should be on the lookout for a variety of important hosting features when choosing a new provider, including customer support, uptime, storage, and more. Here’s how ScalaHosting performs in a few key areas.
Site security is a priority when choosing a hosting provider, and ScalaHosting takes security very seriously, using its SShield cybersecurity software to safeguard user data and protect against attacks.
ScalaHosting promises that SShield will block 99.9 percent of the attacks online. SShield monitors all websites on the server in real-time and uses machine learning to identify and block potential threats to your website. This security suite monitors websites 24/7 to ensure your data is protected around the clock.
ScalaHosting also offers a proprietary alternative to cPanel, called SPanel, for managed cloud VPS services. SPanel offers users an intuitive control panel from which they can easily manage every aspect of their website, from email management to Domain Name System (DNS) configuration.
SPanel also comes with a tool, SWordPress Manager, to help users manage their WordPress sites. This tool allows users to easily access and control all of their site’s administrative settings from a user-friendly control panel.
Not only can SPanel do everything that cPanel can, but it’s also a more cost-effective solution since cPanel increased its licensing prices in 2019.
Site backups ensure that users can restore their data in case of any failures or data breaches. ScalaHosting offers automated backups for all pricing plans, even the beginner Mini plan.
ScalaHosting keeps seven copies of your site for each of the last seven days on a remote server. As long as you check your website at least once per week for potential issues, you’ll always be covered by these remote backups. Managed cloud VPS customers also have access to daily disaster recovery backups, which are stored on remote servers and can be restored from SPanel easily.
99.9% Uptime Guarantee
In the provider’s Terms of Service, ScalaHosting guarantees 99.9 percent uptime to grant users more peace of mind and confidence in the company’s services. As part of this guarantee, excessive downtimes are remedied by issuing credits to users who experience less than 99.9 percent uptime.
For example, if your site experienced 99.8 percent uptime, you’ll receive a 10 percent credit toward your account. If you experience 1 percent or more downtime, you’ll be issued a full refund.
ScalaHosting compares favorably to many of the most popular web hosting companies when it comes to features, pricing, and support. Here’s how ScalaHosting compares to two leading web hosting providers: Bluehost and Dreamhost.
At $5.95 per month for a 12-month term, Bluehost’s Basic shared hosting plan costs the same as ScalaHosting’s Mini plan after the first-year discount.
For this price, Bluehost users get 50GB of SSD storage, compared to 20GB from ScalaHosting, free SSL, free content delivery network (CDN), and a free domain for one year. However, unlike ScalaHosting, Bluehost’s basic plan does not include free automated backups, which may be a major drawback for some users.
While ScalaHosting does not offer unlimited storage on any of its shared web hosting plans, Bluehost users can get unlimited SSD storage by upgrading to the Plus plan. Meanwhile, ScalaHosting’s second tier only offers 50 GB of SSD storage, equal to Bluehost’s Basic plan.
All Bluehost plans also include a $100 Google Ads credit once you spend your first $25, saving users money when it comes time to begin marketing their websites. Overall, ScalaHosting offers similar, if not more, value as Bluehost for the same monthly price.
DreamHost is often considered as one of the best hosting providers on the market, offering competitive pricing, great performance, and a wide range of features. Comparing DreamHost’s and ScalaHosting’s basic plans, DreamHost is slightly cheaper at $4.95 per month with no long-term commitment. DreamHost also offers a 97-day money-back guarantee, compared to ScalaHosting’s 30-day offering.
DreamHost’s basic plan comes with unlimited SSD storage and unlimited bandwidth but, unlike ScalaHosting’s Mini plan, it does not include a free domain. However, users can purchase a “.com” domain for $6.99.
WordPress users may prefer DreamHost as it comes with WordPress pre-installed, includes a WordPress website builder, and creates automatic WordPress backups on a daily basis. Like ScalaHosting, DreamHost offers credits if users suffer from downtime. The provider’s 100 percent uptime guarantee promises refunds if customers experience any downtime at all.
Frequently Asked Questions About ScalaHosting
Here are a few of the most common questions users ask about ScalaHosting.
What kind of customer support does ScalaHosting offer?
Since issues may arise at any point during the day, it’s important for hosting providers to offer 24/7 support and multiple ways for customers to contact support.
ScalaHosting offers 24/7 support via email at [email protected] To ensure customers can get accurate advice, ScalaHosting’s customer service team consists of experts with at least three years of field experience. ScalaHosting users can also consult the provider’s knowledge base, which contains countless tutorials and articles to help customers manage their websites and accounts.