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ScalaHosting standout features
PerformanceFast and reliable hosting
Average load timeApproximately .65 seconds
Average responseApproximately 23ms
Free domainYes. One free domain for the first year
Secure Sockets Layer (SSL)Free SSL certificate from LetsEncrypt.org
1-click passwordYes, included with all hosting packages
Support24/7 support via support tickets or live chat
ScalaHosting landing page
Source: ScalaHosting

What Are the Pros and Cons of ScalaHosting?

ScalaHosting, a company that has been around for over 15 years, continues to provide customers with an exceptional hosting experience. There is a lot to like about this hosting company, and even its downsides will not present issues to most people. Check out the main pros and cons of this company to see if it is right for you:

Pros of ScalaHosting

  1. All hosting uses solid-state drives: No matter which hosting level you choose, you will benefit from the speed and reliability of solid-state drives (SSD).
  2. Exceptional customer support: ScalaHosting offers award-winning customer support 24/7. I experienced 30-second response times for live chat requests and 15-minute response times for trouble tickets.
  3. Daily automatic backups: Your website’s data will be kept safe and secure thanks to the daily backups. The data is also stored on remote servers for added safety.
  4. Fast VPS hosting: ScalaHosting has some of the best VPS hosting solutions in the industry.

Cons of ScalaHosting

  1. Only shared and VPS hosting: ScalaHosting is focused specifically on shared and VPS hosting, so if you need a dedicated server, this is not the company for you.
  2. Security limitation on entry-level hosting: The entry-level hosting package does not come with the SShield cyber-security tools. I am not a fan of providing reduced security, no matter the hosting package purchased.
  3. No website builder tools: You will not have access to a custom website builder suite with this hosting company.
ScalaHosting support banner
Source: ScalaHosting

1. CDN included with all hosting packages

All of the hosting packages available from ScalaHosting come with CloudFlare CDN integration free of charge. A CDN allows files from your website to be hosted on the ScalaHosting servers and copied to other servers worldwide. When someone accesses your website, their browser automatically pulls key files from whichever server is geographically closest.

In my testing, ScalaHosting had an average load time of approximately .65 seconds and an average response time of 23ms.

ScalaHosting cPanel
Source: ScalaHosting

2. Daily remote backups of all your data

Keeping your website data protected is important, and ScalaHosting does a great job ensuring it is always safe. While almost all web hosting companies offer some type of backup services, I love ScalaHosting’s approach. Instead of making me set up and schedule my backups manually, ScalaHosting performed automatic daily backups for me.

The backups are stored on remote servers to make this service even better. This means that even if your server is compromised somehow (which is very unlikely), your data will still be safe and able to be restored quickly.

3. Free website migration

Most web hosting companies will help you migrate a website from another hosting company. Some companies even offer to do this for free if you are a new customer. ScalaHosting takes this a step further. It offers free website migration no matter how many sites you want to move. All I had to do was open a ticket with the technical support team, and a technician helped me migrate my sites to my new hosting account at no charge.

4. Award-winning customer support

One of the most important things to consider when evaluating a web hosting company is its ability to provide excellent customer support. ScalaHosting has 24/7 customer support, including technical support, that can help you with any issues or questions that you might be having.

In my experience, the ScalaHosting support team had an average response time of 30 seconds for live chat requests. The typical response time for trouble tickets with the technical support team was 15 minutes or less. Most importantly, the support team is knowledgeable and able to solve most issues immediately so your website is not negatively impacted.

5. Free SSL certificate with advanced security options

All ScalaHosting packages come with a free shared SSL certificate from Let’s Encrypt SSL. This good SSL certificate provides your site with an important layer of security and helps keep you in line with internet best practices. Google has even confirmed that having an SSL certificate is preferred when ranking sites for search engine optimization (SEO).

Advanced security options

In addition to providing an SSL certificate for all websites, ScalaHosting also offers many other security features that keep your site safe. With the managed VPS package, I got access to the SShield Security suite, which offers real-time security services that can block 99.998% of attacks against your website.

ScalaHosting also offers free security scans on all hosting packages. When I made a request to the support team, a technician performed a full scan for site vulnerabilities. VPS hosting packages come with a dedicated firewall, so I could block traffic from specific IP addresses or ranges for improved security.

However, many security features are only available if you go with VPS hosting. I don’t like when hosting companies use security as a feature to get customers to upgrade.

ScalaHosting security features
Source: ScalaHosting

What Are Some Good Alternatives to ScalaHosting?

ScalaHosting often flies under the radar for most people, but there is no doubt this top-tier hosting company will more than meet most people’s needs. There is no such thing as a ‘one-size-fits-all’ hosting company. If you don’t think ScalaHosting is the right option, consider one of these other companies offering exceptional service.

Web hostPricingHosting packagesBasic plan featuresCompare
ScalaHosting

Overall rating
(4.3)

$3.95 to $179.95 per month
  • Shared
  • WordPress
  • VPS
  • Email
  • 1 website
  • 20 GB SSD storage
  • Daily remote backup
  • Free domain for 1 year
  • Free SSL certificate
SiteGround

Overall rating
(4.0)

Read our full SiteGround review.

$3.99 to $400 per month
  • Shared
  • WordPress
  • WooCommerce
  • Cloud
  • Reseller
  • 1 website
  • 10GB storage
  • Unlimited bandwidth
  • Free SSL certificate
  • Free email
SiteGround has hosting packages focused more on e-commerce sites, which may be important to you. It also has cloud hosting options. With lower prices and a focus on VPS hosting, ScalaHosting can easily contrast these two popular companies.

Consider SiteGround if: You are running an eCommerce site or need cloud hosting solutions.

DreamHost

Overall rating
(4.5)

Read our full DreamHost review.

$1.99 to $279 per month
  • Shared
  • WordPress
  • WooCommerce
  • VPS
  • Cloud
  • Dedicated
  • 1 website
  • SSD storage
  • Unlimited traffic
  • Free domain
  • Free SSL certificate
DreamHost has excellent security features regardless of which package you choose, and has dedicated servers. ScalaHosting, in contrast, has unlimited free site migrations and a focus on VPS hosting solutions.

Consider DreamHost if: You want the best security regardless of which package you choose.

GreenGeeks

Overall rating
(4.5)

Read our full GreenGeeks review.

$2.95 to $109.95 per month
  • Shared
  • WordPress
  • VPS
  • Reseller
  • 1 website
  • 50 GB storage
  • Unlimited bandwidth
  • Free SSL certificate
  • Free nightly backups
GreenGeeks is known as the most environmentally friendly hosting company in the industry. ScalaHosting has better customer support and free site migrations.

Consider GreenGeeks if: Using an environmentally friendly hosting company is important for you.

Frequently Asked Questions About ScalaHosting

Who owns ScalaHosting?

ScalaHosting is a privately owned company that is based in Dallas, Texas, that operates out of data centers located around the world.

What are the ScalaHosting nameservers?

The nameservers at ScalaHosting are ns1.scalahosting.com and ns2.scalahosting.com. If you register your domain with ScalaHosting, these are set for you by default. But if you purchase your domain with another company, you’d have to update the nameservers through the company where you bought them.

What kind of support does ScalaHosting offer?

ScalaHosting offers extraordinary support for all its customers, including technical and general customer support. You can reach out to the support teams via live chat or submit a help ticket, and hear back immediately. The support teams are staffed 24/7, so you can always get the assistance you need.

Where are the ScalaHosting servers located?

ScalaHosting operates out of a 68,000-square-foot data center facility in Dallas, Texas, where most of the servers and other company-owned hardware are kept. It also owns hardware in data centers located in Hawthorne, New York; Sofia, Bulgaria; Bangalore, India; London, England; Frankfurt, Germany; Singapore; Amsterdam, Netherlands; San Francisco, California, and Toronto, Canada. Your websites will be on these servers or spread over cloud facilities worldwide to achieve the best performance possible.

What are the best alternatives to ScalaHosting?

ScalaHosting is a surprisingly strong hosting company that will meet most people’s needs. But if you don’t want to go with this company, here are some excellent alternatives: GreenGeeks, SiteGround, HostGator, GoDaddy, InMotion Hosting, and DreamHost.

How I Rated ScalaHosting

Whenever I review a new hosting company, I like to read through all the services it offers. This is important because I want to give each company a fair analysis based on the type of services it is trying to provide.

From there, I start using the services to see how everything works and whether it is intuitive. Part of my testing includes reaching out to customer service and technical support from the company to see how they respond.

In addition, I use third-party services to run various tests on the web hosting company to see how everything performs. This helps me determine response times, uptime, security, and more.

Finally, I read through the reviews from users who have had personal experiences with the hosting company. Understanding what other people say about a hosting company is always important.

After doing all of this for ScalaHosting, I was very impressed with the services provided. While this company is not as well known as many others in the industry, it has a great reputation and excellent services that will meet most people’s needs. I have no trouble recommending this company to anyone needing shared hosting or VPS solutions.