Nexcess: Quick Overview

Nexcess has been in business for well over two decades, providing customers from around the world with excellent managed hosting solutions. This company is part of the LiquidWeb family of hosting companies, which helps to lend even further credibility to the services it provides.

Nexcess offers a variety of different hosting options, all of which are fully managed so you don’t need to be a technical expert to use its services. While you can certainly host any type of website on the Nexcess servers, they’re most commonly used for WordPress-, WooCommerce-, and Magento-based sites. This is because it specializes in the managed hosting of online stores and other similar platforms, which have grown in popularity through the years.

There are many things that make this hosting company popular, not the least of which is the fact that it’s an 11-time Inc. 5000 honoree as well as a Magento Association Platinum Partner.

Fully Managed WordPress Hosting

What Are the Pros and Cons of Nexcess?

There’s no doubt that Nexcess web hosting is a popular option that’s trusted by many customers, but that doesn’t make it ideal for all situations. Look at some of the key pros and cons that we noticed when analyzing the hosting services from this company so that you can make an informed decision about whether it’s the right option for you.

Nexcess Pros

Nexcess Cons

  • No unmanaged hosting options
  • Customers say they’re occasionally slow to answer for phone support
  • Significantly more expensive than standard hosting

What Makes Nexcess Stand Out?

You can find managed hosting solutions from hundreds of different companies, so what makes Nexcess the one that you should choose? Because there are several areas where it outperforms virtually everyone else in the industry.

our edge network
Source: Nexcess

Managed Hosting Specialists

Nexcess takes the managed hosting services to a whole new level with its ability to provide comprehensive support to its customers, no matter what type of site you’re running.

We believe that, rather than looking at Nexcess as just a company that handles your hosting, you can view it as a true partner in helping you achieve the success you need for your website.

fully managed
Source: Nexcess

8 Data Centers Around the Globe

Most web hosting companies operate out of one data center or even share a single data center with multiple different companies. Nexcess, on the other hand, operates eight separate data centers in locations around the world.

This allows you to ensure your website is hosted in a facility that’s close to the visitors who are most likely to visit your site, which can help to improve performance. Operating multiple data centers will also make it so you can set up redundancy and load balancing for an even better-performing site.

Payment Card Industry-compliant Web Hosting

While you can run any type of website that you would like at Nexcess, it specializes in helping companies run their online stores. This means that a large number of its hosted websites need to be able to accept credit and debit cards over the internet, which introduces a lot of different regulatory requirements.

Payment Card Industry (PCI)-compliant means that this hosting company meets or exceeds all requirements for processing payments on its websites. This includes regulatory requirements from most major governments as well as requirements put forth by companies like Visa, Mastercard, and other payment processors.

If you’re going to be accepting payments on your website, hosting it with a PCI-compliant company makes sense.

Nexcess Hosting Types

When looking through the various services that are offered by Nexcess, you’ll notice that they’re described much differently than most other hosting companies. Rather than simply listing things like shared hosting, virtual private server (VPS) hosting, and dedicated servers, it breaks down its hosting types by what they’re used for. This allows it to configure its servers based on the type of sites that are running on them, which can be beneficial.

The following are the main hosting types that are available:

  • Managed Magento hosting: Magento is one of the largest and most popular platforms for making online stores. Nexcess’s fully managed Magento hosting provides you with hosting optimized for this type of site and comes with the platform installed and ready to go immediately.
  • Managed WooCommerce hosting: WooCommerce is another popular e-commerce platform that’s best known for its beautiful templates and ability to list and sell all types of products.
  • Managed WordPress hosting: WordPress is the world’s most popular content management system, with millions of sites using it every day. If you’re creating a blog or other website, this is almost certainly the option you want.
  • Flexible cloud hosting: Choose flexible cloud hosting to take full advantage of Nexcess’s global network of data centers so people can access your site from anywhere. This option includes rapid installation of almost any type of web application you could need.
  • Enterprise hosting: If you’re looking to run a large-scale site that’s accessed by thousands of people around the world, enterprise hosting solutions are a great option. It can scale up to meet any need so your site is always running properly.
Nexcess ranking in 8 years
Source: Nexcess

Nexcess Plans and Prices

The various plans and prices offered by Nexcess are quite a bit more expensive than the average hosting provider. This is because Nexcess offers fully managed hosting solutions, so you don’t need to worry about anything.

For businesses that need a website but don’t want to have to think about setting it up, configuration, upgrades, or anything other than publishing content, this is money well spent.

Extra SmallSmallMediumLargeXLXXL
Managed Magento$34.30$69.30$125.30$209.30$384.30$594.30
Managed WooCommerce$13.30$55.30$104.30$209.30$384.30$699.30
Managed WordPress$13.30$55.30$76.30$104.30$209.30$384.30
Flexible Cloud Hosting$49.00$99.00$179.004299.00$549.00$849.00
Enterprise Hosting **$1,499.95$2,699.95$5,499.95$8,999.95**

**Note that the prices listed for enterprise hosting are generally going to be adjusted based on your specific needs. Companies work with an enterprise account manager who creates a custom quote based on the equipment and services required.

Nexcess Hosting Plan Features

If you have any experience with web hosting services, you know that most companies break down their features into disk space, RAM, central processing unit (CPU), bandwidth, and more.

Nexcess handles things somewhat differently. While it’s certainly transparent about the system resources that your site has access to, it’s more focused on making sure that you’re using the right hosting solution based on the needs of your site.

When signing up for hosting with Nexcess, for example, you first choose the type of plan you want, such as Magento, WooCommerce, and WordPress.

From there, you select the features that you need based on the packages it has available. It’s important to note, however, that in almost all cases, you can work with its sales team to create a custom hosting package based on your specific requirements.

Its sales team is also happy to go over the technical specs of the hosting package that you’re choosing. It can help you determine if a given hosting package can provide you with the performance that you need, or if it would make sense to move to a higher tier solution.

If you find that the features that are included with the hosting package you selected are no longer sufficient, you can always upgrade to a higher-level option without taking any downtime. Work with the technical support team to determine what type of hosting you want to upgrade to, and it can take care of it for you.

To put it simply, Nexcess strives to make sure that all of its customers have the exact features they need at all times. It knows that one-size-fits-all solutions aren’t always the best idea and has no problem taking steps to ensure you have the exact hosting you need.

Nexcess features
Source: Nexcess

How Is Nexcess’s Performance and Uptime?

Companies generally choose Nexcess when they know the importance of having its website up and running at all times. If you have an online store, for example, every minute that your site is offline potentially means the loss of sales. In addition, when people see that a site is offline, they begin to quickly lose confidence in the company and are less likely to work with them again.

This is why Nexcess puts such a large effort into ensuring that its websites are running at all times. Nexcess accomplishes this by spreading its hosting services across multiple data centers, using virtual environments, and always using the best monitoring solutions available for the industry.

If you want to make sure that your site is online and ready for customers at all times, you’ll be hard-pressed to find a hosting option that can beat Nexcess.

99.99% Uptime

For years, Nexcess has been able to boast a greater than 99.99% uptime record, and that shows no signs of changing. The vast majority of customers never experience a noticeable outage, whether planned or unplanned, which is extremely impressive.

When it comes to web hosting, nothing is more important than uptime. Nexcess knows just how critical it is that your site is up and running as much as possible, and it takes active steps to ensure that’s the case.

Nexcess performance data comparison
Source: Nexcess

How Does Nexcess Keep Your Site Secure?

Nexcess keeps your site secure using several different steps. Its data centers are designed with physical security in mind. This secure design includes restricted access areas, barriers to prevent unauthorized entry, video surveillance, and even security guards on site. Beyond the physical security, your data is protected in many ways depending on what type of hosting you use and other factors.

For example, Nexcess offers PCI-compliant hosting. This means that anytime someone visiting your site purchases with a card, the data is fully encrypted and protected to prevent unauthorized access.

Nexcess also provides shared secure sockets layer (SSL) certificates and offers you the opportunity to buy a private SSL certificate. SSL certificates are an industry standard for keeping all data safe and private at all times. Having an SSL certificate for your site also helps to lend your business additional credibility, and can even help you to rank better in the search engines.

As a last line of defense, Nexcess also offers great data backup and restoration solutions for all of its customers. This allows you to keep separate copies of all of your data so that it can be restored should something happen. You can learn more about the backups and restorations available in the next section.

Does Nexcess Handle Site Backups?

Nexcess offers comprehensive backup and restoration services for all of its customers. You can set up your own data backup schedules if you choose, or you can reach out to the support team to have it taken care of for you.

These backup services help to keep all of the data from your website securely on the Nexcess systems so that you can restore your site quickly should something happen.

If your site goes down, whether due to hacking or a mistake on your part, you can restore it immediately back to the most recent backup point.

If you’re not comfortable running the restoration yourself, request that the support team take care of it for you. It has the experience needed to ensure your site backs up and keeps running without the risk of losing any important data.

How Is Nexcess’s Help and Support?

Nexcess has built its company around the fact that it offers fully managed web hosting solutions. This means that it handles all of the technical aspects of hosting your website so that you don’t need to worry about a thing.

Part of the managed services it offers includes its technical help and support. It has a team of experienced hosting professionals staffed 24/7/365 to help you with anything that you may need.

In addition, if you’re using its enterprise hosting solutions, you have access to its exclusive support team for any assistance you need. Some key points to note about the excellent help and support from Nexcess includes:

  • Comprehensive technical assistance: The technical support team at Nexcess are experts in the web hosting field. When you reach out to them via phone, email, or live chat, you can be confident that it can provide you with accurate answers and advice right away.
  • Fully monitored hosting environments: All of the hardware and software throughout the data centers owned by Nexcess are monitored 24/7/365 using advanced tools. This means it identifies and resolves potential problems before they ever impact your site, which helps to maximize the uptime and reliability of your sites.
  • Backup and restoration support: All hosting packages at Nexcess come with data backup and restoration services. If you would like, the support team helps to set up your backup schedule and perform restorations should they be needed so you can be sure that it’s done right.
  • Software updates: Nexcess manages all necessary software updates and executes them without downtime. This includes your operating system, content management system (CMS), database, and much more.
  • Available for any questions: One of the best things about fully managed hosting is that its support teams are happy to assist you with anything that you need. Even if it’s a simple question about how to operate your site, which would normally go outside the scope of support provided by the hosting company. Nexcess support is your partner to success.

What Are Some Good Alternatives to Nexcess?

There’s no doubt that Nexcess is one of the best hosting providers for e-commerce sites in business today. However, it’s also more expensive than most other providers, and it doesn’t offer basic unmanaged hosting options, so it may not be right for every business.

The following are some alternatives to Nexcess to consider if you’re running a site for your business:

  • BigCommerce: BigCommerce is another premium e-commerce hosting provider. It offers a full suite of web app deployment options, 24/7 live customer service, inventory management solutions, and much more.
  • Shopify: Shopify is one of the largest and best-known companies for running an e-commerce site. It makes it easy to create your own web store and start selling your products or services to customers around the world.
  • EKM: EKM offers a lot of great services including web hosting, software as a service (SaaS), cloud storage, email marketing, and much more.
  • Squarespace: Squarespace helps make it easy to create your online store without coding or programming knowledge. If you need a great-looking site right away, it’s hard to beat this option.
  • Bluehost: Bluehost is one of the largest hosting providers in the world. It doesn’t specialize in e-commerce but is can host online stores without a problem. Bluehost offers a great hosting experience and should be on your list of options to consider.
  • WP Engine: Another affordable option for those who want a good website. WP Engine focuses almost exclusively on WordPress hosting, so check them out if WordPress is the platform you want to use.

There are plenty of other types of web hosting companies that can provide you with a great overall experience. Taking the time to understand your specific needs and the types of hosting providers that are available ensures that you get the right hosting solution the first time.

Who Is Nexcess the Company?

nexcess logo

Nexcess is a web hosting company that’s focused on meeting the needs of growing businesses, large organizations, nonprofits, and other commerce-focused companies. From the very beginning, this company was focused on offering far more than just basic web hosting solutions. Nexcess is a true partner for all your company’s website needs rather than simply a web hosting company.

The company has more than 500,000 websites under management, and that number continues to grow every day. These sites are hosted on enterprise-grade servers located in one or more of its eight data centers located in countries around the world. This allows it to offer speed, uptime, and other benefits that are not possible by your average hosting company.

Nexcess is part of the Liquid Web family of brands that includes LiquidWeb, StellarWP, and Nexcess.

LiquidWeb hosting and StellarWP also have a great reputation for providing quality web-focused services. Many individuals and small businesses start out hosting their sites at one of these two companies and then upgrade to Nexcess if their sites become extremely large and popular.

Frequently Asked Questions About Nexcess

Taking the time to get a full understanding of what a hosting company has to offer before signing up just makes sense. While it’s always possible to migrate from one hosting company to another, it can be a hassle and should generally be avoided when possible.

This is why it’s so important to get answers to all of your questions about a hosting company before making a final decision. The following are some of the most frequently asked questions (FAQs) that people have when evaluating Nexcess.

What Is Magento Hosting?

Magento is an open-source platform that’s most commonly used to create online stores, applications, and services. It’s powered by Zend PHP and MySQL databases to help you to manage all activity on your site. Magento hosting is set up specifically to support the Magento platform.

Where Are the Nexcess Data Centers?

Nexcess operates eight data centers, which are located in the following cities:

  • Southfield, Michigan
  • Dearborn, Michigan
  • San Jose, California
  • Miami, Florida
  • South Surrey, United Kingdom
  • South West Sussex, United Kingdom
  • West Amsterdam, Netherlands
  • Sydney, New South Wales, Australia

Does Nexcess Offer Shared Hosting?

While it doesn’t generally refer to it as shared hosting as traditional hosting companies do, the entry-level solutions do utilize shared hosting technologies.Nexcess, however, makes great efforts to ensure it never oversells its servers so that you have a great hosting experience.

Does Nexcess Offer VPS Hosting?

You can take advantage of virtual private servers offered by Nexcess. As with shared hosting, however, it doesn’t describe its hosting services based on the technology used, but rather based on what type of sites the hosting is designed for.

Does Nexcess Offer Dedicated Servers?

The enterprise hosting solutions offered by Nexcess utilize multiple dedicated servers, often in multiple data centers, to provide you with the advanced hosting solutions that are needed.

Does Nexcess Offer a CDN?

The Nexcess CDN is one of the many things that helps to set it apart from the competition. By utilizing their own internal CDN, companies don’t have to partner with Amazon, Microsoft, or other CDN providers to get the same great services.

Nexcess features
Source: Nexcess

Nexcess User Ratings and Reviews

While researching this review, we looked at hundreds of different reviews and ratings from users around the world. The vast majority of these reviews confirm that Nexcess is a great web hosting company that has much to offer. While there are always going to be a few people that have a negative experience with any company, the average rating for Nexcess is almost 5 stars.