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InMotion Hosting standout features
PerformanceVery fast response times and excellent reliability
Average load timeApproximately 1 second
Average response timeApproximately 988ms
Free domainYes on most packages, but only for six months
SSLFree Secure Sockets Layer (SSL) certificate from LetsEncrypt.org
1-click WordPressYes, included with all hosting packages
Support24/7 support via phone, email, or live chat

What Are the Pros and Cons of InMotion Hosting?

InMotion Hosting is an extremely popular hosting provider, especially in North America, but the fact that it doesn’t have servers outside of the region is concerning. Read through these important pros and cons of InMotion Hosting to see if it is the right option for you.

Pros of InMotion Hosting

  1. Dedication to open source: Wherever possible, InMotion Hosting uses open-source software and strategies.
  2. Full lineup of hosting options: You can choose from all major types of hosting including shared, VPS, cloud, and dedicated servers.
  3. 90-day money-back guarantee: All hosting packages from InMotion Hosting come with a 90-day money-back guarantee, so you can be certain you love the services.
  4. Free domain name: Most hosting packages from InMotion Hosting include a free domain name for a year.
  5. 24/7 technical support: All customers will have access to InMotion Hosting’s experienced technical support teams to address any issues immediately.

Cons of InMotion Hosting

  1. Facilities only in the U.S.: InMotion Hosting’s servers are located exclusively in the U.S.
  2. Automatic backups aren’t free: InMotion Hosting offers automatic backup options, but only as a paid add-on to your normal web hosting package.

Solid-state drives for all storage

InMotion Hosting uses SSDs in all of its hosting servers. Depending on what type of files you have on your website, the storage drive being slow can cause significant latency. SSDs are significantly faster than the older technology spinning disk drives, which will help to optimize your website’s performance.

InMotion Hosting Features
Source: InMotionHosting.com

Custom security suite

Each hosting package with InMotion Hosting comes with a notable lineup of different cybersecurity tools to keep your site safe. These tools include:

  • Free SSL certificate
  • Hack and malware protection
  • DDoS protection
InMotionhosting Auth Status
Source: InMotionhosting.com

These tools run in the background on your server to help protect your site and any visitors to your page.

Different Ways to Create a Website

You can create your website using drag-and-drop tools included with your hosting package. These are accessible through your Account Management Panel (AMP) and make it quick and easy to design beautiful, customized websites. I really like the easy-to-use tools offered, especially for those who are newer to making websites.

Ways to Create a Website
Source: InMotionHosting.com

Marketing tools for your website

All of the shared hosting accounts (including WordPress and WooCommerce) will come with a number of different tools and features that can help you to market and promote your website. These include the website builder, the option to manage email from any device, free advertising credits, and customer management tools.

Unlimited bandwidth

All of the shared hosting accounts, and most other hosting options with this company, have unlimited bandwidth. While most people will not use a huge amount of bandwidth for their site, this is just one less thing that you need to worry about. This is an especially important feature for those who are making websites with large images, video streaming, and other bandwidth-intensive items.

server stats
Source: InMotionhosting.com

Ultrastack powered hosting

Ultrastack is a set of web hosting server tools that help to speed up websites. This tool is comparable to Litespeed, which I’m a big fan of.

Included with the Ultrastack features are NGINX proxy caching, Redis (Remote Dictionary Server) for caching SQL processes, and much more. Compared to hosting without Ultrastack (or a similar platform), your website will load noticeably faster.

E-commerce tools

You can choose hosting that is designed specifically for e-commerce websites. The WooCommerce hosting packages include a number of powerful tools that will help you to build your online store and begin successfully selling right away.

90-day guarantee

If you are unhappy with your hosting for any reason, InMotion Hosting will give you a full refund for up to 90 days. Most hosting companies offer a 30-day guarantee, so this is a much better option.

U.S.-based support

Since InMotion Hosting focuses its services on North America, it is nice that the support teams are based in the U.S. This helps to minimize any issues with a language barrier and allows the company to provide premium quality support around the clock.

Automatic backups

Backing up the data from your website is one of the most important things you can do to protect your site. InMotion Hosting offers automatic services that will backup your site on a regular basis so that your data is never at risk. The one downside to this feature is that it is not free.

Zero-downtime migrations

If you already have a website on a different hosting company’s server, you can migrate over to InMotion Hosting without any downtime. It offers the tools you need to easily move your entire site over to InMotion Hosting without a service interruption to your visitors. If you need help with this process, you can reach out to the support team, and they will assist you every step of the way.

Uptime and reliability

I’ve run various uptime tests on InMotionHosting over the course of several days and it consistently rates very well. This company offers an uptime guarantee of 99.99%, which is a bit above industry standard. However, looking at historical data shows that InMotion’s uptime is actually closer to 99.911%.

InMotion Hosting Uptime and reliability
Source: Hrank.com

Site response times

InMotion Hosting’s servers are very responsive and offer fast load times. Over the last 30 days, we saw an average response time for the hosting servers at 988ms, which is not bad at all.

For many third-party testing sites, InMotion Hosting shows slightly slower response times than normal because the tests come from locations around the world. In this case, InMotion Hosting’s results are hurt by the fact that the only servers are in the U.S. For visitors from North America, sites on InMotion Hosting’s servers will respond very well.

InMotion Hosting Site response times
Source: Hrank.com

SSL certificates

Almost all hosting companies offer SSL certificates to their customers because they are an important part of securing web traffic. The SSL certificates included in InMotion’s Hosting plans are quality options that will ensure all traffic to and from a website is encrypted properly.

choosing SSL Certificates
Source: InMotionhosting.com

DDoS protection

All traffic coming to your site hosted at InMotion Hosting will be filtered through a DDoS mitigation system. This helps to protect your site and all the other sites on InMotion Hosting’s servers from getting flooded with invalid traffic. DDoS attacks are among the most common types of cyberattack out there today, so having this layer of protection is important.

InMotion Hosting wants to make sure that you have the help you need, when you need it. To accomplish this, it offers 24/7 customer support from a team of technical experts. You can use various ways to get assistance. In addition to the live support options, InMotion offers a useful support center with lots of articles and other information to help you understand your hosting environment.

InMotionHosting support page
Source: InMotionHosting.com

Compare InMotion Hosting Alternatives

InMotion Hosting is an excellent hosting provider that can exceed the needs of most small businesses, entrepreneurs, bloggers, and others. If you don’t like InMotion Hosting (perhaps because your target audience is outside of North America), there are plenty of other quality hosting companies to choose from. I have personally used and researched dozens of hosting companies over the years, and the following are some of my favorites.

Web hostStarting priceHosting packagesBasic plan features
InMotion Hosting

Overall rating

$3.29 per month
  • Shared
  • WordPress
  • WooCommerce
  • VPS
  • Dedicated
  • Reseller
  • 2 websites
  • 100 GB SSD storage
  • Unlimited bandwidth
  • 10 free email addresses
  • Free SSL certificate

Overall rating

Read our full SiteGround review.

Consider SiteGround if: Visitors to your site likely come from outside North America.

$2.99 per month
  • Shared
  • WordPress
  • WooCommerce
  • Cloud
  • Reseller
  • 1 website
  • 10GB storage
  • Unlimited bandwidth
  • Free SSL certificate
  • Free email

Overall rating

Read our full DreamHost review.

Consider DreamHost if: You want to be certain that your site is protected from viruses and malware.

$4.95 per month
  • Shared
  • WordPress
  • WooCommerce
  • VPS
  • Cloud
  • Dedicated
  • 1 website
  • SSD storage
  • Unlimited traffic
  • Free domain
  • Free SSL certificate

Overall rating

Read our full GreenGeeks review.

Consider GreenGeeks if: Eco-friendly hosting is essential for your business.

$2.95 per month
  • Shared
  • WordPress
  • VPS
  • Reseller
  • 1 website
  • 50 GB storage
  • Unlimited bandwidth
  • Free SSL certificate
  • Free nightly backups

Frequently Asked Questions About InMotion Hosting

Who owns InMotion Hosting?

InMotion Hosting is a privately-owned company. It has been in business since 2002 and is continuing to expand. The main offices are located in Los Angeles, California, and there are facilities in Virginia Beach and Ashburn in Virginia as well as Denver, Colorado.

What kind of support does InMotion hosting offer?

InMotion Hosting offers 24/7 year-round technical support. The company has experienced hosting technicians based in the U.S. You can reach out via email, phone, or live chat and get the help you need. For phone-based support, simply dial 888-321-HOST (4678).

Where are the InMotion Hosting servers located?

InMotion Hosting has a data center in Los Angeles, California, and another one in Ashburn, Virginia.

Can you register domain names with InMotion Hosting?

Yes. InMotion Hosting offers domain name registration in addition to its hosting services. With many hosting packages, you can even get a free domain name for the first six months.

Can you automatically install WordPress with InMotion Hosting?

Yes. WordPress (and about 200 other apps) can be installed onto your hosting server with just a few clicks.

Which InMotion Hosting plan is best for WordPress?

InMotion Hosting has four separate hosting plans configured specifically for WordPress sites. You can pick the WP Core, WP Launch, WP Power, or the top-end WP Pro option.

How I Rated InMotion Hosting

I test web hosts based on the following factors:

  • Plan value: What plans are available, and do they offer a good value?
  • Ease of use: Is the dashboard easy to navigate?
  • Support: How fast can you get help when needed, and is support genuinely helpful?
  • Features: What features does the host offer, and how do they compare to similar competitors?
  • Security: Does the host offer SSL certificates, Distributed Denial of Service (DDoS) attack protection, backup services, and scans for viruses and malware?
  • Speed and uptime: Does the provider offer a fast, stable environment for your website? How does it perform in tests, and what kind of servers does the hosting company use?
  • Recent improvements: What has the host done lately to update its technology and services?

Learn more about our review methodology.