ProtonVPN is best known for its privacy-first approach. Its creators also created the ProtonMail service, which provides its users with full autonomy with email usage. ProtonVPN is also an open-source offering, which means that anyone can see the ins and outs of its creation to verify the security and privacy built into the solutions. Lastly, because it's open-source, ProtonVPN offers a free version of its product for public use.
ProtonVPN offers one of the most considerable simultaneous connection limits, which sits at 10 total. When combined with its split-tunneling feature, ProtonVPN provides maximum security on all mobile devices, including some TV options. ProtonVPN is updating its infrastructure presence constantly, with the latest edition being the Cyprus location, pushing its total number to more than 1,200 servers worldwide. Its streaming support bars none as it recently announced Android TV support for integrating all your streaming services on Android TV devices.
ProtonVPN's mobile solutions offer a different structure for pricing compared to its immediate solution. It has its free open-source solution available, but then outside of that, it offers three additional plans (Basic, Plus, and Visionary). Each plan offers incentives for upgrading. The plan pricing goes as follows: Basic at $4 per month, Plus at $8 per month, and Visionary at $24 per month. On top of the free version, you can also get a seven-day free trial of the paid versions.
Many of the negative customer reviews are focused solely on its lack of customer support and limited exclusively to unresponsive email. Also, its support isn't available during weekend hours and only typical business hours. Lastly, there are numerous complaints of people having poor speed performance on the free and lower-tiered subscription plans, forcing users to upgrade even to use the base necessities advertised.
