Vertex Logo
Vertex
4.2
  • Supports American sales tax and global VAT
  • Offers additional services like return preparation and audit defense
  • Deep library of integrations
Best Overall
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While it's impossible to come up with any single recommendation for sales tax compliance software, we had trouble finding a better overall choice than Vertex. Its services cover every aspect of compliance for most businesses and organizations, from United States sales tax and global value-added tax (VAT) to returns preparation, filing, and even audit defense. That might be more than some smaller organizations need, but it's enough to make Vertex the top option for most mid-sized and larger companies in 2022.

Vertex also has one of the most robust sets of integrations we've seen from a sales tax compliance application. It connects seamlessly to hundreds of different third-party partners, including Bosch, Fidelity, Hitachi, Intuit, and more. These platforms add an incredible amount of flexibility to Vertex and make it easier to use without creating overly complex processes for your sales tax compliance.

While some sales tax compliance providers offer preset subscriptions, Vertex is only available through a custom solution that's specifically designed and priced for your needs. After filling out a quick questionnaire with basic information such as your name, position, company name, and contact details, you'll hear back from Vertex for a consultation and demo where you'll have a chance to see how the platform could work for your organization.

Pros & Cons

Pros

  • Supports American sales tax and global VAT
  • Offers additional services like return preparation and audit defense
  • Deep library of integrations

Cons

  • May be overengineered for small businesses and other low-volume clients

What Customers Are Saying

Feedback for Vertex isn't quite as strong as we've seen from Canopy and a small number of competitors, but most users have left positive reviews. While clients appear to be happy with the application's usability, we found some complaints about long response times and unhelpful replies from the customer service team.

Summary

  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Demo Only
  • Support
    Email/Help Desk
    FAQs/Forum
    Knowledge Base
    Phone Support
    24/7 (Live Rep)
    Chat
  • Best For
    Mid-Size
Ratings
  • User Review Score: 4.2
Canopy Logo
Canopy
4.6
  • Positive user reviews
  • Professional, intuitive interface
  • Integrates with other common accounting and productivity platforms
Best User Review Score
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Customer feedback is one of the main factors we consider when evaluating software. With an average review score of 4.6 out of 5 across more than 300 unique users, Canopy was the clear choice as the sales tax compliance software with the best overall customer feedback in 2022. While users are happy with every area of the platform, we found particularly high praise for its ease of use, responsive customer support, and helpful document management tools.

Canopy is designed to help accounting firms keep information organized while staying in compliance with all relevant tax laws. It includes time tracking with an in-app timer plus letter templates, workload management, document sharing, bulk emails, and more. Furthermore, you can easily integrate Canopy with a long list of third-party applications, including QuickBooks, Office 365, Google Workspace, Zapier, Open API, and Desktop Assistant.

While Canopy's pricing is more complicated than we're used to, it helps users ensure that they aren't paying for more than they need. Each module is sold through a separate subscription, which also means that prices can add up if you need several modules. Keep in mind that all modules are billed annually rather than monthly: Document Management ($40 per user, per month), Workflow ($30 per user, per month), Time and Billing ($24 per user, per month), Tax Resolution ($33 per user, per month), and Client Management ($2.50 per client, per year, minimum of 200 clients).

Pros & Cons

Pros

  • Positive user reviews
  • Professional, intuitive interface
  • Integrates with other common accounting and productivity platforms

Cons

  • Confusing pricing system

What Customers Are Saying

As mentioned above, Canopy made our list of the top sales tax compliance platforms due to its exceptionally strong user reviews. However, some users note that the pricing system has frequently changed over time, leading to the current system which splits the platform into five separate modules.

Summary

  • Starting Price
    • $33/user/month
  • Free Trial/Demo
    Free Trial and Freee Version Available
  • Support
    Email/Help Desk
    FAQs/Forum
    Knowledge Base
    Phone Support
    24/7 (Live Rep)
    Chat
  • Best For
    Mid-Size
Ratings
  • User Review Score: 4.6
Hellotax Logo
hellotax
4.0
  • Decent free tier
  • Automatic data importing
  • EU-based accountants available
Best Free Option
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While most sales tax compliance providers at least offer a free demo or trial, it's hard to find software that's available at no charge. Even though hellotax still places some limitations on free users, its free option is the best we've found from any sales tax compliance application in 2022. Without spending any money, you can still leverage its VAT compliance software to validate new information, follow the movement of goods, create pro forma invoices, analyze existing data, and more.

hellotax also features automatic data importing from Amazon, eBay, and independent storefronts. After connecting your shop to the hellotax platform, new sales will immediately be pushed into hellotax, which will calculate the associated VAT and add it to your accounts. Furthermore, hellotax works with European Union (EU)-based accountants to help vendors manage EU taxes without a local office.

Pricing for hellotax depends on what you're looking for. Its prices are calculated in euros rather than dollars, so the actual charge may vary depending on the current exchange rates. hellotax one-stop-shop services are available for 49 euros per month (reports; approximately $55 USD), 89 euros per month (reports and filings; approximately $100 USD), or a one-time payment of 149 euros (registration; approximately $168 USD). VAT registration and returns start at 300 euros (approximately $339 USD) plus a monthly fee of 119 euros (approximately $134 USD) for a single country.

Pros & Cons

Pros

  • Decent free tier
  • Automatic data importing
  • EU-based accountants available

Cons

  • Mixed user reviews

What Customers Are Saying

We were only able to track down a handful of customer reviews for hellotax. While that feedback was mixed, it's tough to come to any clear conclusion based on such a small sample. As with other platforms that haven't received as many reviews, we recommend starting with a demo of hellotax to see the application firsthand.

Summary

Hellotax Logo
hellotax
  • Starting Price
    • OSS Service: €49/month
    • VAT Registration and Returns: €300 One time payment + €119 Monthly fee
  • Free Trial/Demo
    Free Trial and Freee Version Available
  • Support
    Email/Help Desk
    FAQs/Forum
    Knowledge Base
    Phone Support
    Chat
  • Best For
    SMB
Ratings
  • User Review Score: 4.0
TaxJar Logo
TaxJar
4.5
  • Intuitive interface
  • Support 11,000 jurisdictions
  • Robust automation tools
Easiest to Use
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When we started looking for the best sales tax compliance software, our goal was to bring you the applications that will make your taxes as simple as possible. TaxJar fits that bill perfectly with a sleek, professional design, a powerful suite of automation features, and support for tax calculation and tracking across 11,000 unique jurisdictions. Additionally, TaxJar's strong user review score indicates that most customers feel the same way. It's the best option in 2022 for organizations that need a way to simplify their sales tax processes.

It's worth mentioning that TaxJar was acquired by the Stripe payment processor in April 2021, bringing it under one of the largest umbrellas in the industry. While that's too recent to extract any long-term insights, our research showed that customers are still satisfied with the direction Stripe has taken since its acquisition of TaxJar.

New users can start with a 30-day free trial of TaxJar. From there, subscriptions start at $19 per month for the Starter tier and up to 200 monthly orders. Starting at $99 per month, the Professional plan adds extra features like application programming interface (API) access, third-party integrations, advanced comma-separated values (CSV) file importing, and live phone support (limited to users with at least 1,000 monthly orders). There are also custom Premium solutions available for high-volume clients.

Pros & Cons

Pros

  • Intuitive interface
  • Support 11,000 jurisdictions
  • Robust automation tools

Cons

  • Recently acquired by Stripe

What Customers Are Saying

TaxJar is one of the most popular sales tax compliance providers we've seen, with an average review score of 4.5 across multiple feedback sites. When reading through customer reviews, we were struck by its emphasis on how easy the platform makes it for organizations of all sizes to manage sales taxes for different types of products and for sales in different jurisdictions.

Summary

  • Starting Price
    • Starter: $19/month
    • Professional: $99/month
  • Free Trial/Demo
    Free Trial
  • Support
    Email/Help Desk
    FAQs/Forum
    Knowledge Base
    Phone Support
    Chat
  • Best For
    Mid-Size
Ratings
  • User Review Score: 4.5
ADP SmartCompliance Logo
ADP SmartCompliance
4.2
  • More robust than most sales tax services
  • Reduce unemployment-related costs
  • Strong user reviews
Best All-in-One Solution
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If you're looking for a basic, streamlined solution for sales tax compliance, we would probably recommend something like TaxJar. On the other hand, ADP SmartCompliance is a much more comprehensive application than most of the software we've covered. Along with sales tax services, SmartCompliance also includes tools for wage garnishment, remittances, payroll tax, and compliance with the Affordable Care Act (ACA). It's the best all-in-one tax and regulatory compliance platform in 2022.

Furthermore, ADP SmartCompliance can help businesses reduce unemployment-related costs by identifying filing errors, monitoring changes, responding to requests from government agencies, and offering reporting and analytics on your existing practices. You can even rely on ADP to give you representations at any unemployment hearings that might come up. It also comes with built-in employee verification that makes it easy for your team to verify their income and employment status.

After a free demo, ADP will work with you to develop a custom plan that makes sense for your business. Unfortunately, we weren't able to find any information about pricing or whether customers feel that they're paying a reasonable amount for the service. However, most of them appear to be satisfied with the overall value, so we would recommend reaching out to ADP directly for more information.

Pros & Cons

Pros

  • More robust than most sales tax services
  • Reduce unemployment-related costs
  • Strong user reviews

Cons

  • Limited information about pricing

What Customers Are Saying

ADP SmartCompliance has received mostly positive reviews, although its average score is significantly lower than competitors like Paddle and Canopy. Most of the criticisms we found involved small issues with usability and navigating the user interface.

Summary

ADP SmartCompliance Logo
ADP SmartCompliance
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Demo Only
  • Support
    Knowledge Base
    Phone Support
  • Best For
    Enterprise
Ratings
  • User Review Score: 4.2
Avalara Logo
Avalara
4.1
  • Long list of integrations plus custom connections through the API
  • Generous free trial
  • Affordable for small businesses
Best Integrations
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Managing a business is complicated enough on its own, but it can get even more confusing when you're working with a variety of different platforms. Avalara is our pick as the sales tax compliance software with the best integrations because it seamlessly connects to 1,000 of the most commonly used applications, including e-commerce marketplaces like eBay, Etsy, and Amazon as well as other digital solutions such as QuickBooks, Stripe, and Salesforce. Even better, you can set up bespoke integrations through the Avalara API.

Avalara also has the best free trial of any application we've evaluated, giving new users 60 days of access to Avalara Returns for Small Business at no charge. You can even have Avalara make five sales tax return filings during the trial period unless you need to file in Colorado or Missouri. That's enough to get many small businesses through the entire tax season without spending any extra money.

After that trial period, Avalara Returns for Small Business starts at $19 per month, plus an extra $25 for each e-filing. Unlike some other providers, that cost doesn't change based on your volume, so it will stay consistent in both up and down years. Avalara also offers separate solutions for midsized businesses as well as enterprises, so you should schedule a consultation if you have any questions about the right solution for your use case.

Pros & Cons

Pros

  • Long list of integrations plus custom connections through the API
  • Generous free trial
  • Affordable for small businesses

Cons

  • Some negative user reviews

What Customers Are Saying

Avalara's average review score is just 4.1 out of 5, putting it below most of the other platforms we've looked at. While a surprising number of users reported significant problems with customer service, most reviewers still had a positive view of the software.

Summary

  • Starting Price
    • Basic: $21/month
    • Standard: $85/month
  • Free Trial/Demo
    Demo Only
  • Support
    Email/Help Desk
    FAQs/Forum
    Knowledge Base
    Phone Support
    Chat
  • Best For
    Mid-Size
Ratings
  • User Review Score: 4.1
CSC Corptax Logo
CSC Corptax
4.1
  • Works well for subsidiaries, consolidated holdings, and other types of organizations
  • Thorough automation tools
  • 24/7 customer support
Best for Different Organizational Structures
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Conventional small business tax software might be enough for startups and growing companies, but it's unlikely to meet the needs of larger businesses that might have subsidiaries, consolidated holdings, or other multilayered entities. CSC Corptax is an ideal option for unconventional organizational structures due to its powerful automation tools and its ability to find tax opportunities for nearly any business. While some reviewers have trouble figuring out how to fully leverage the application, they generally agree that CSC Corptax is a comprehensive solution for complicated tax structures.

CSC Corptax gives users unmatched control over their data and provides the tools decision-makers need to optimize every aspect of their tax processes. Its dedicated Entity Management system consolidates entity information into a single database and streamlines reporting for the entire organization. Even complicated reporting structures will become easy for team leaders to oversee with Entity Management.

Unsurprisingly, the cost of Corptax varies depending on the scale of your business. Corptax also offers three support options. Silver is included with every subscription and comes with a two-hour response time plus 24/7 availability for secure technical issues. Phone support is also available during American business hours. Gold reduces the response time to 1.5 hours and includes an onsite support day plus discounts for additional onsite support. Similarly, Platinum comes with a one-hour response time, a second onsite support day, and further discounts.

Pros & Cons

Pros

  • Works well for subsidiaries, consolidated holdings, and other types of organizations
  • Thorough automation tools
  • 24/7 customer support

Cons

  • More complicated than other platforms

What Customers Are Saying

CSC Corptax has a middling average review score at 4.1 out of 5, and we noticed that most negative reviews focused on the application's complicated interface and features. On the other hand, the majority of users found that Corptax gave them the tools they needed to manage even complex tax obligations.

Summary

CSC Corptax Logo
CSC Corptax
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Demo Only
  • Support
    Email/Help Desk
    Knowledge Base
    Phone Support
    Chat
  • Best For
    Mid-Size
Ratings
  • User Review Score: 4.1
LOVAT Logo
LOVAT
4.8
  • Excellent user reviews
  • Ideal for small businesses
  • Integrates with popular merchant platforms
Best for Small Businesses
Visit LOVAT
If you're a dropshipper or other small e-commerce vendor, you need a sales tax compliance solution that can simplify your VAT issues without breaking the bank. LOVAT is an ideal option for clients with lower volume due to its affordable price structure, integrations with common e-commerce platforms, and strong reviews from clients with teams of under 50 people. With that in mind, it's our choice as the best small business sales tax compliance software in 2022.

Whether you're selling on Shopify, Amazon, eBay, AliExpress, or Etsy, LOVAT streamlines the process of uploading sales data and generating the relevant tax documents. From there, it will calculate value-added taxes, check any VAT thresholds, remind you when taxes are due, and file the associated returns automatically. Subscriptions even come with 10 years of free data storage to help customers respond to audits.

LOVAT's scalable pricing system enables users to get what they need without overpaying for anything they don't. Unlike other platforms, LOVAT doesn't charge extra for filing or other services — each plan comes with a nearly identical set of features and a different volume. VAT services, for example, cost $40 per month billed annually for up to 100 monthly transactions and 1000€ in value, with prices increasing from there. Subscribers can also pay extra for additional transactions, value, or other add-ons.

Pros & Cons

Pros

  • Excellent user reviews
  • Ideal for small businesses
  • Integrates with popular merchant platforms

Cons

  • Limited customer reviews

What Customers Are Saying

LOVAT only has a small number of reviews, but we were impressed with the overwhelmingly positive feedback it's received from users — particularly among small business clients. All customers report a simple onboarding process and efficient setup for their sales tax compliance.

Summary

  • Starting Price
    • Start-up: €35
    • Standard: €65
    • Premium: €450
  • Free Trial/Demo
    Free Trial
  • Support
    Phone Support
    Chat
  • Best For
    Mid-Size
Ratings
  • User Review Score: 4.8
Paddle Logo
Paddle
4.7
  • Tailored to the needs of SaaS providers
  • Strong user review score
  • Comes with customer support for subscription-related issues
Best for SaaS Companies
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Software as a service (SaaS) providers face an increasingly complicated web of taxes and regulations and managing your own compliance in-house will only drain your company's resources. Paddle is specifically designed to meet the sales tax needs of SaaS companies, and compliant payment flows and Payment Card Industry (PCI)-compliant payments come with every subscription. Furthermore, it takes responsibility for any compliance issues that may arise, helping you avoid any potential headaches. All things considered, it's the best sales tax compliance software for SaaS companies in 2022.

Paddle also works with growing SaaS businesses to help position them in their market and maximize their revenue in the SaaS model. Companies can run their subscriptions through Paddle and even integrate existing subscriptions into the platform with no disruption to the business. With comprehensive SaaS services and strong customer feedback, Paddle is a reliable option for businesses that are looking to move into SaaS or expand their existing presence.

In contrast to most of the other sales tax compliance platforms we've looked at, Paddle charges customers a transaction fee rather than a monthly or annual subscription fee. That structure is intended to make the software more scalable and give every client full access to the platform's features for a fair price. It also manages subscription-related support issues, which is estimated to take roughly 25 to 40 percent of the pressure off of your customer support team.

Pros & Cons

Pros

  • Tailored to the needs of SaaS providers
  • Strong user review score
  • Comes with customer support for subscription-related issues

Cons

  • More focused on payments and billing than basic sales tax compliance

What Customers Are Saying

With an average score of 4.7, Paddle is one of the best-reviewed sales tax compliance applications we've seen in 2022. While it hasn't received as many total reviews as competitors like Avalara and Canopy, we found that users appreciate its support for a long list of countries plus its proactive approach to customer support.

Summary

  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Demo Only
  • Support
    Email/Help Desk
    FAQs/Forum
    Knowledge Base
    Chat
  • Best For
    Enterprise
Ratings
  • User Review Score: 4.7
Sovos Intelligent Compliance Cloud Logo
Sovos Intelligent Compliance Cloud
4.0
  • Responsive customer service
  • Available on four continents
  • Offers shipping compliance, insurance reporting, and other helpful features
Staying on top of your sales taxes can be highly confusing, and you don't want to wait hours or days for a response if you run into any questions or concerns. Sovos offers dedicated customer support for five different regions: Asia, Europe, Brazil, North America, and the Spanish-speaking Americas. Customers in each area can access support in their language with hours tailored to their time zone. We also found that users are extremely satisfied with the quality of Sovos' service, making the company an easy choice as the sales tax compliance software with the best customer support in 2022.

Sovos divides its services into four categories: VAT, sales and use tax, tax and regulatory reporting, and shipping compliance. Shipping compliance is specifically intended for breweries, wineries, distilleries, importers, and other businesses that need to ship alcohol across state lines or international borders. Clients can quickly generate sales, excise, and direct shipper reports along with a variety of other key documents.

Like other enterprise-level solutions, Sovos offers custom services and pricing for each individual client. Unfortunately, we weren't able to find any information about free demos or trials — its website simply asks interested users to provide contact information and wait for a response. The Sovos team can explain your options and work out a solution that makes sense for you.

Pros & Cons

Pros

  • Responsive customer service
  • Available on four continents
  • Offers shipping compliance, insurance reporting, and other helpful features

Cons

  • Mixed user reviews

What Customers Are Saying

While we found universally high marks for its customer service, we were surprised to see some mixed and negative reviews of Sovos that included several different criticisms. However, a Sovos representative had already responded to every criticism and tried to resolve the issue, which again speaks to its proactive approach to customer service.

Summary

Sovos Intelligent Compliance Cloud Logo
Sovos Intelligent Compliance Cloud
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Trial
  • Support
    Email/Help Desk
    Phone Support
    Chat
  • Best For
    Mid-Size
Ratings
  • User Review Score: 4.0

How We Chose the Best Sales Tax Compliance Software

Staying on top of your own taxes is difficult enough but managing sales tax at the organizational level is entirely different. While you're welcome to do it on your own, sales tax compliance software will streamline every aspect of taxes and free up more time to spend on other areas of your business.

To offer something for organizations of all kinds and sizes, we've put together this list of the top ten sales tax compliance platforms in 2022. These four features formed the center of our evaluation and helped us bring you the best options currently available for a variety of different use cases.

Sales Tax Compliance Services and Features

Whatever jurisdictions you're operating in, your sales tax compliance software should make it easy to track revenue and account for it on all tax documents. Most programs at least support American sales tax and European VAT, but you should double-check a provider's offerings before spending any money.

On top of basic revenue tracking and reporting features, some providers go beyond with return preparation, tax filing, and even assistance with audits. We've highlighted some of the most important services available with each of the sales tax compliance companies we've evaluated.

Ease of Use

Simplifying your taxes is one of the main benefits of sales tax compliance software, so it makes sense to look for a platform that's easy to use. This covers everything from automation capabilities to the overall user design, which shouldn't take you long to figure out after installing a new application.

With the right sales tax compliance provider, the subscription or license fee should be a drop in the bucket compared to how much time you save on taxes. We carefully read through customer reviews to understand how different applications can help real users make their tax processes more efficient.

Customer Service

As with any other software, sales tax compliance software should come with reliable customer service that makes it easy for you to quickly resolve any unexpected issues. We evaluated each application based on the types of support they offer, such as phone, email, or live chat, along with their availability and response times.

While it's impossible to make any guarantees with a particular provider's customer support, we also leveraged user reviews to get an idea of the responsiveness of each application's customer service team. The Sovos Intelligent Compliance Cloud was our choice as the sales tax compliance platform with the best customer support in 2022 due to its responsive support for customers on four different continents.

Pricing

Sales tax compliance software is ultimately built to save you money, so pricing plays a key role in its value. While you shouldn't stick with a mediocre platform just to cut down on expenses, you also shouldn't overpay for something that's available for a lower cost.

Pricing varies widely from one sales tax compliance provider to another, so it's impossible to identify any specific "best value." Instead, we looked for the top deals at a variety of price points to help you find a platform that aligns with your needs and your budget.

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