Our Top Picks

Zoho
Zoho Subscriptions
  • Deployment: Web-based, cloud, SaaS, iOS
  • Support: Online, phone during business hours
  • Multi-platform integration
Established in 1996, Zoho Subscriptions has offered recurring billing and subscription solutions for over two decades. In 2013, it launched a social networking app, Zoho Connect, that allows teams to stay connected and work remotely. Many customers who use Zoho Subscriptions are within the service industry; these include gyms, subscription boxes, media outlets, publishing houses, and marketing firms.

Features include:

  • Mobile payments

  • Collaboration

  • Project management

  • BI and analytics

  • Custom solutions

  • Identity management

  • Bug tracking

  • Recurring and subscription billing

  • Dunning management

  • Custom invoicing
Zoho Subscriptions offers a range of integration options, from Microsoft Office 365 to G Suite. It makes it easier for your enterprise to stay fully connected, no matter where your employees are. There’s also a Zoho Cliq app for Apple Watches that lets users get their messages sent straight to their wrists.

Pros & Cons

Pros

  • Free version and 14-day trial
  • Desktop and mobile version integration available

Cons

  • Doesn’t offer round-the-clock support

Summary

Zoho
Zoho Subscriptions
  • Starting Price
    • Free version: $ 0
    • Basic: $ 39/month
    • Standard: $ 79/month
    • Professional: $ 199/month
  • Recurring Invoicing
    Yes
  • Deferred Billing
    Yes
  • Multi-period Billing
    No
  • Multi-currency
    Yes
  • Reporting
    Yes
Features
  • Deployment: Web-based, cloud, SaaS, iOS
  • Support: Online, phone during business hours
  • Multi-platform integration
FreshBooks
FreshBooks
  • Deployment: Web-based, cloud, SaaS, iOS, Android
  • Support: Online, phone during business hours
FreshBooks is one of the best cloud-based recurring billing software of 2021 for those who are self-employed. It operates on the principles of the 4E Philosophy: Execute, Extraordinary, Experiences, and Everyday. To fulfil this ideal, it has the support team housed at its headquarters and offers a free virtual help desk.

Online customer support is one of FreshBooks’ strong suits, as it separates each category for ease of access. These functions allow you to try to solve your problem yourself without the need to involve the support team.

Features include:

  • Expense tracking

  • Bank reconciliation

  • Billing and invoicing

  • Accounts receivable

  • Mobile accounting app

  • Financial reports
The FreshBooks software was also listed on Forbes as one of the 10 Most Powerful Accounting Tools to Save Time. It offers solutions for a multitude of merchants, from freelancers to businesses with contractors. Each option is tailored to the needs of the user, and its functionality differs accordingly.

Pros & Cons

Pros

  • 30-day free trial
  • Desktop and mobile versions available
  • Three pricing options

Cons

  • Support not available 24/7

Summary

FreshBooks
FreshBooks
  • Starting Price
    • $6/month Lite
    • $10/month Plus
    • $12/month Premium
  • Recurring Invoicing
    Yes
  • Deferred Billing
    Yes
  • Multi-period Billing
    Yes
  • Multi-currency
    No
  • Reporting
    Yes
Features
  • Deployment: Web-based, cloud, SaaS, iOS, Android
  • Support: Online, phone during business hours
Plooto-Logo
Plooto
  • Deployment: Web-based, cloud, SaaS, iOS, Android
  • Support: 24/7 (live rep), online
  • Xero and QuickBooks integration
Plooto is one of the best recurring billing software options for bookkeepers, accountants, financial teams, CEOs, and owners. The company aims to help small to medium-sized businesses run more smoothly.

Its system also allows for end-to-end AP and AR automation. With the use of Xero and QuickBooks, the processing time is much faster.

Features include:

  • Accounts payable and receivable

  • International payments

  • CRA payments

  • Online check payments

  • Xero integration

  • QuickBooks integration

  • Fraud detection
For those consumers who want tips on how to scale their businesses, Plooto offers resources in e-books and other formats. As for payments, it provides global payment systems with flat fees and competitive exchange rates.

Pros & Cons

Pros

  • 30-day free trial
  • Fraud detection
  • Desktop and mobile versions available

Cons

  • Longer processing time for funds

Summary

  • Starting Price
    • $25/business/month (10 free domestic payments/month) $0.5/month (after 10 domestic transactions)
    • $9.99 per international transaction
    • $1.99 per check payment (in US)
    • $3 CRA payments (in Canada)
  • Recurring Invoicing
    Yes
  • Deferred Billing
    No
  • Multi-period Billing
    Yes
  • Multi-currency
    No
  • Reporting
    Yes
Features
  • Deployment: Web-based, cloud, SaaS, iOS, Android
  • Support: 24/7 (live rep), online
  • Xero and QuickBooks integration
Stax Logo
Stax
  • Deployment: Web-based, cloud, SaaS, iOS, Android
  • Support: 24/7 (live rep), online
  • Contactless by Omni
This platform started with the principle that vendors deserve better and that transparency is the way forward, giving an experience that connects users with the right tools and support. The technology it offers attempts to provide a unified solution for merchants with online payments and tools for invoicing, as well as mobile compatibility.

Stax makes a point of highlighting its unlimited processing and transparent pricing by indicating it has no markups or hidden fees. Its developer API allows consumers to add robust features and easily curate documentation. It also lets you add payment processing to your app, your website, or your hardware and software.

Features include:

  • Online payments

  • Customizable invoices

  • Mobile payments

  • Contact database

  • Tax calculation

  • Billing portals
Several industries use Stax, including retail, food service, professional services, healthcare, and food and beverages. There are products specifically designed for each of these, giving merchants what they need to fulfill their business needs.

Pros & Cons

Pros

  • Free demo
  • Desktop and mobile versions available
  • Contactless solutions

Cons

  • Doesn’t offer deferred or multi-period billing
  • No multicurrency option

Summary

  • Starting Price
    • Custom Quote
  • Recurring Invoicing
    Yes
  • Deferred Billing
    No
  • Multi-period Billing
    No
  • Multi-currency
    No
  • Reporting
    Yes
Features
  • Deployment: Web-based, cloud, SaaS, iOS, Android
  • Support: 24/7 (live rep), online
  • Contactless by Omni
SaaSoptics
SaaSoptics
  • Deployment: Windows, Mac, web-based, cloud, SaaS
  • Support: Online, phone during business hours
As a software system for B2B SaaS or subscription-based businesses, SaaSoptics provides the ultimate solution. It’s built the platform specifically for quick implementation and flexibility, with in-depth financial metrics and analytics like MRR/ARR, churn, and customer lifetime value at the forefront.

SaaSoptics understands the frustration many enterprises have when it comes to growing a business using only spreadsheets. In terms of pricing, its model is set out to help evolve and expand subscription management solutions.

Features include:

  • Order management

  • Revenue recognition

  • Financial reporting and insight

  • Scalable invoicing processes

  • Viewable payment history

  • SaaS metrics and analytics

  • RevOps and FinOps

  • Automated dunning

  • QuickBooks and Salesforce integration
SaaSoptics lets users sync all their essential data, and it also provides integration between CRM and GL data on an entire data set. The reporting includes information on the health of an enterprise’s subscription base. It also covers the atomization of the dunning, saving businesses time on regular communications with customers.

Pros & Cons

Pros

  • Free demo version
  • Online resources

Cons

  • No free trial version available
  • Doesn’t offer 24/7 support

Summary

SaaSoptics
SaaSoptics
  • Starting Price
    • Custom Quote
  • Recurring Invoicing
    Yes
  • Deferred Billing
    Yes
  • Multi-period Billing
    Yes
  • Multi-currency
    Yes
  • Reporting
    Yes
Features
  • Deployment: Windows, Mac, web-based, cloud, SaaS
  • Support: Online, phone during business hours
Zuora
  • Deployment: Web-based, cloud, SaaS
  • Support: 24/7 (live rep), online
  • Zuora Central Platform
Zuora is a cloud-based solution for managing subscriptions that started in a small office in Mountain View, California. It was focused on delivering services instead of products. The company called it the Subscription Economy. Since that time, they’ve only provided the only SaaS platform that can automate subscriptions in real time.

One of its newest features is Zuora Analytics, which enables business users to track the right KPIs and make decisions based on data insight. The Subscribed Institute has verified Zuora’s built-in library. It also offers an interactive, self-service dashboard where you have the freedom to drag and drop to configure it as you see fit.

Features include:

  • Billing portal

  • Cloud applications

  • Online payments

  • Recurring invoicing

  • Payment processing

  • Dunning management

  • Contingency billing

  • Hourly billing

  • Multicurrency functionality

  • Analytics tools

  • Zuora CPQ
In terms of resources, Zuora offers many avenues to find information, including e-books, reports, webinars, video libraries, and blog posts.

Pros & Cons

Pros

  • Free trial period and demo available
  • Support at any time of the day

Cons

  • Need to inquire about pricing options

Summary

  • Starting Price
    • Custom Quote
  • Recurring Invoicing
    Yes
  • Deferred Billing
    Yes
  • Multi-period Billing
    Yes
  • Multi-currency
    Yes
  • Reporting
    Yes
Features
  • Deployment: Web-based, cloud, SaaS
  • Support: 24/7 (live rep), online
  • Zuora Central Platform
Sage
Sage Intacct
  • Deployment: Web-based, cloud, SaaS
  • Support: 24/7 (live rep), online
  • HR and people management
For financial professionals, Sage Intacct helps increase efficiency and boosts the growth of its enterprises. It also helps B2B SaaS companies automate their billing and accounting. It was named the number one accounting software and financial management for customer satisfaction by G2 in 2020.

Industries that use its software include accounting firms, wholesale distributors, nonprofit organizations, construction, and real estate. It’s focused on improving the day-to-day running of a business.

Features include:

  • Dashboard and reporting

  • Contract and subscription billing

  • Project costing and billing

  • Revenue recognition

  • Budgeting and planning

  • HR and people management

  • Advanced functionality

  • Salesforce integration
For users who have a difficult time planning and budgeting, Sage Intacct offers e-Book resources to assist with cloud deployment. It also provides demos on its site that can help with understanding the system on its various levels.

Pros & Cons

Pros

  • 30-day free trial
  • Customer support

Cons

  • Must send a request to view pricing

Summary

Sage
Sage Intacct
  • Starting Price
    • Custom Quote
  • Recurring Invoicing
    Yes
  • Deferred Billing
    Yes
  • Multi-period Billing
    Yes
  • Multi-currency
    Yes
  • Reporting
    Yes
Features
  • Deployment: Web-based, cloud, SaaS
  • Support: 24/7 (live rep), online
  • HR and people management
Fusebill
Fusebill
  • Deployment: Web-based, cloud, SaaS
  • Support: Online, phone during business hours
Fusebill provides automated recurring billing and subscription management services to many businesses in the software-as-a-service (SaaS), digital media, and Internet of Things (IoT) markets. With more 10 million invoices billed annually, Fusebill automates subscription billing and payments for high-growth companies.

Customers of Fusebill leverage the platform’s agility to eliminate billing bottlenecks, get paid quickly, gain a competitive advantage, and scale their businesses without worries. Fusebill’s automated recurring billing platform simplifies the complexity around billing, renewals, collections, and reconciliation.

Features include:
  • Subscription management
  • Recurring billing automation
  • Payment gateway
  • Analytics and insights
  • Automated revenue recognition
  • Churn prevention
Fusebill has a pricing system based on annual turnover. It offers its customers flat annual price certainty with no overage charges. Fusebill’s ledger-based software ensures its customers’ financial reporting is built on a strong, compliance-ready foundation.

Pros & Cons

Pros

  • Low processing fees
  • No overage charges
  • Flat annual pricing

Cons

  • Phone support only available during business hours

Summary

Fusebill
Fusebill
  • Starting Price
    • Startup: Starts at $295/month
    • Rapid-Growth: Start at $895/month
    • Enterprise: Quote-based
  • Recurring Invoicing
    Yes
  • Deferred Billing
    Yes
  • Multi-period Billing
    Yes
  • Multi-currency
    Yes
  • Reporting
    Yes
Features
  • Deployment: Web-based, cloud, SaaS
  • Support: Online, phone during business hours
Chargebee
Chargebee
  • Deployment: Web-based, cloud, SaaS
  • Support: 24/7 (live rep), online
  • Offers proration
Chargebee is a plug-and-play billing solution offered through the cloud. It’s one of the leading subscription billing software that provides a complete recurring billing, subscription management, and automated invoicing platform for over 2,000 SaaS. It’s also available for web-based and cloud systems.

Features include:

  • Customer self-service portal

  • Creating and managing plans

  • Usage-based billing

  • Invoicing automation

  • Smart dunning

  • Multiple payment gateways

  • Management of sales tax

  • Deferred revenue reporting

  • Proration
Additionally, Chargebee also offers one-click reconciliation for gateway transactions with bank statements using a Google plug-in. This automation eliminates the process of manually matching transactions.

Pros & Cons

Pros

  • Free trial and demo
  • Allows you to run promotions
  • Custom pricing system

Cons

  • No mobile device applications

Summary

Chargebee
Chargebee
  • Starting Price
    • Custom Quote
  • Recurring Invoicing
    Yes
  • Deferred Billing
    Yes
  • Multi-period Billing
    Yes
  • Multi-currency
    Yes
  • Reporting
    No
Features
  • Deployment: Web-based, cloud, SaaS
  • Support: 24/7 (live rep), online
  • Offers proration
Recurly
Recurly
  • Deployment: Web-based, cloud, SaaS
  • Support: Online, phone during business hours
Recurly was founded in 2009 and is backed by Accel-KKR, one of the leading technology-geared private equity firms. It functions as an open platform that quickly connects with a range of back-office systems. It provides enterprise solutions like Salesforce, NetSuite, and Avalara.

The company has deployed its subscription billing across the globe, reaching over 42 countries. It caters to growing start-ups and Fortune 500 companies alike, aiming to minimize the struggles of managing a subscription base.

Features include:

  • Dunning management

  • Subscriber retention

  • Global payment optimization

  • Seamless connections to CRM, accounting, and business management tools

  • International support

  • Recurring invoicing and billing
There’s no free version of the software available, but it offers a free trial and demo of the product without entering any credit card information. For larger companies or ones that want to scale up, it provides a quotation-based price.

Pros & Cons

Pros

  • Free demo and trial versions
  • Streamlined invoices

Cons

  • Support not available 24/7

Summary

  • Starting Price
    • Core: $149 /mo + 0.9% of revenue
    • Professional: Quote based
    • Professional: Quote based
  • Recurring Invoicing
    Yes
  • Deferred Billing
    Yes
  • Multi-period Billing
    Yes
  • Multi-currency
    Yes
  • Reporting
    Yes
Features
  • Deployment: Web-based, cloud, SaaS
  • Support: Online, phone during business hours
Gotransverse
Gotransverse
  • Deployment: Web-based, cloud, SaaS
  • Support: 7 a.m.-7 p.m./5 days (live rep), 24x7 online
  • Automated quote-to-cash process
Gotransverse is one of the best cloud-based recurring billing software of 2021 for small to medium-sized businesses. It has the added aspects of usage-based, subscription, and one-time offerings.

Features include:

  • Subscription billing

  • Usage and rating

  • Mediation

  • Revenue recognition

  • Quote-to-cash

  • Collections and dunning
The company was founded in 2008 by recognized billing experts, helping determine what’s needed to offer integrated billing and subscription management. Businesses often decide on Gotransverse because of the sophisticated monetization, SaaS technology and multifaceted nature of their billing experts.

Pros & Cons

Pros

  • Free demo
  • Platform customization available

Cons

  • No public pricing
  • No mobile app available

Summary

Gotransverse
Gotransverse
  • Starting Price
    • Custom Quote
  • Recurring Invoicing
    Yes
  • Deferred Billing
    No
  • Multi-period Billing
    No
  • Multi-currency
    No
  • Reporting
    Yes
Features
  • Deployment: Web-based, cloud, SaaS
  • Support: 7 a.m.-7 p.m./5 days (live rep), 24x7 online
  • Automated quote-to-cash process
2Checkout Logo
2Checkout
  • Deployment: Web-based, cloud, SaaS
  • Support: 24/7 (live rep), online
  • Affiliate marketing opportunities
2Checkout is an all-in-one monetization platform that aims to help you grow your business. It allows you to choose the options you want, eliminating those you don’t need and adding on extras as the demand rises. From the first order or trial, through to onboarding, upgrading, and renewal, 2Checkout's subscription billing solution will help you manage subscriptions and customers, deal with invoices and recurring billing, and improve your revenue.

In 2020, the company was bought by Verifone. 2Checkout clients will not only benefit from enhanced solutions with stronger capabilities, but also from increased innovation and operational efficiency from leveraging Verifone’s significant presence, market share, and experience in global commerce. An incredibly dedicated company, it offers support around the clock for clients.

Features include:
  • Digital commerce
  • Subscription billing
  • International payment options
  • Global tax solutions
  • Affiliate marketing options
  • Payment fraud management
  • Marketing services
  • Advanced reporting and analytics
  • Reduced time to market

Pros & Cons

Pros

  • Affiliate marketing opportunities
  • Easy scalable

Cons

  • No free trial or demo available
  • No deferred billing option

Summary

2Checkout Logo
2Checkout
  • Starting Price
    • 2Sell: 3.5% + $0.35 per successful sale
    • 2Subscribe: 4.5% + $0.45 per successful sale
    • 2Monetize: 6.0% + $0.60 per successful sale
    • Enterprise: Custom pricing
  • Recurring Invoicing
    Yes
  • Deferred Billing
    No
  • Multi-period Billing
    Yes
  • Multi-currency
    Yes
  • Reporting
    Yes
Features
  • Deployment: Web-based, cloud, SaaS
  • Support: 24/7 (live rep), online
  • Affiliate marketing opportunities
Chargify
Chargify
  • Deployment: Web-based, cloud, SaaS
  • Support: 24/7 (live rep), online
  • Customer portal availability
The company’s been running for over a decade, and it’s expanded to offer services that meet the needs of a business’s subscription cycle. It works to combine the whole into a seamless experience.

Chargify is the only billing and subscription management solution that’s built for B2B SaaS. It offers complex billing and various integrations, including accounting, analytics, CRM, customer support, eCommerce, forms, marketing, messaging, sales tax, and workflow automation.

Features include:

  • Complex billing scenarios

  • Sales commission tools

  • Revenue forecasting and management tools

  • Event-based billing

  • Analytics and insights

  • Self-service portal

  • Dunning management
Thousands of companies use Chargify to drive their annual revenue. It allows for flexibility and growth within enterprises. As a company that started with the small business model, it understands a compact enterprise’s needs.

Pros & Cons

Pros

  • Free trial and demo
  • Ease of use
  • Customer service department reliability

Cons

  • No ability to create custom reports

Summary

Chargify
Chargify
  • Starting Price
    • $149/mo Starter
    • $299/mo Scaling
    • $499/mo Success
  • Recurring Invoicing
    Yes
  • Deferred Billing
    Yes
  • Multi-period Billing
    Yes
  • Multi-currency
    Yes
  • Reporting
    No
Features
  • Deployment: Web-based, cloud, SaaS
  • Support: 24/7 (live rep), online
  • Customer portal availability
PaySimple Logo
PaySimple
  • Deployment: Web-based, cloud, SaaS, iOS, Android
  • Support: Online, phone during business hours
If your business has a recurring client base, PaySimple can offer an integrated solution that makes electronic payment easier. This system gives you front- and back-end solutions to streamline your accounts and manage customers in one complete system.

The QuickBooks Online integration allows real-time payment data to sync automatically. The safeguards that are in place help prevent syncing of bad data and duplicate transactions. The program also removes the need to manually enter data and streamlines your accounting process.

Features include:
  • ACH payment processing
  • Billing and invoicing
  • Check processing
  • Recurring billing
  • Receivable ledgers
  • Partial payment
  • Online and mobile payment processing
The payment options include a free 14-day trial, and it doesn’t charge a cancellation fee. If you process more than $50,000 a month, you could qualify for a lower rate based on a custom quote.

Pros & Cons

Pros

  • 14-day free trial
  • Desktop and mobile versions available
  • Embedded payments

Cons

  • Phone support is only available during business hours

Summary

PaySimple Logo
PaySimple
  • Starting Price
    • Credit card processing as low as 2.49% Per transaction + monthly fees
    • $0.60 + .20% ACH/eCheck processing
    • All features included for $59.95/month
  • Recurring Invoicing
    Yes
  • Deferred Billing
    No
  • Multi-period Billing
    Yes
  • Multi-currency
    No
  • Reporting
    Yes
Features
  • Deployment: Web-based, cloud, SaaS, iOS, Android
  • Support: Online, phone during business hours
Aria
Aria Systems
  • Deployment: Web-based, cloud, SaaS
  • Support: Online
  • Enterprise-grade system
As one of the industry leaders that help businesses grow subscription and usage-based income, Aria is the choice for many innovative enterprises. As a company that recognizes the significance of cloud billing systems as a long-term solution, it aims to provide long-term customer satisfaction. The software is designed to meet an entire business’s needs instead of being confined to one department.

Aria offers users a free, customized demo that introduces users to the product and lets them ask questions specific to their needs. Many of the world’s most demanding enterprises make use of this software for their billing.

Features include:

  • Sophisticated multi-dimensional usage configurable billing

  • An enterprise-grade system reliability

  • Easy integration

  • Account management

  • Payment processing

  • Automated dunning and collections
Aria’s customer base covers various fields, including automotive, communications, financial services, industrial, media, publishing, and technology. The staff work towards creating an environment that fosters the trust of their clients.

Pros & Cons

Pros

  • Free custom demo
  • Enterprise-grade system
  • TRUSTe certified

Cons

  • Doesn’t offer multi-period billing
  • Only provides phone support during business hours

Summary

Aria
Aria Systems
  • Starting Price
    • Custom Quote
  • Recurring Invoicing
    Yes
  • Deferred Billing
    Yes
  • Multi-period Billing
    No
  • Multi-currency
    Yes
  • Reporting
    Yes
Features
  • Deployment: Web-based, cloud, SaaS
  • Support: Online
  • Enterprise-grade system

How We Chose the Best Recurring Billing Software

Recurring billing is a payment system that many companies implement to automatically invoice their customers on a specific schedule, such as per month or per year. There are various recurring billing options to choose from, but the most common are subscriptions and payment installments. There are several companies out there that offer a variety of features and services. We took our time to evaluate these companies based on a set of guidelines. Our criteria to help assess the best recurring billing software included the following.

Recurring Billing Software Features

There are some features to keep an eye out for when deciding on a company to use for your recurring billing needs. When you choose billing software, you should look out for features such as recurring invoicing, deferred billing, and multi-period billing. Here are some other aspects you may find:
  • Flexibility
  • Integration
  • Various payment methods
  • PCI compliant
  • Dunning automation
  • Billing and invoicing
  • Integration options

Multicurrency

In this day and age, most companies want to reach a broad market and expand internationally. The software you decide to implement needs to allow users from different countries to use it. Doing so can drastically increase your customer base. Here are some of the multicurrency options you should consider:
  • Global payments
  • Various gateways
  • Low transaction rates
  • Fixed fees

Reports

The best recurring billing software will allow the end user to understand their customers' behavior better. The detailed reports it provides can improve the way you interact with your clients, which all businesses aim to do. They can also provide an understanding of why clients leave or stay. Some features your reports should include:
  • Cancellation reports
  • Detailed invoice reports
  • Payment failure reports
  • Payment retry reports
  • Card expiry reports

What Is Recurring Billing Software?

Recurring billing software refers to online systems that automate charges to a customer for goods or services. The features generally included in the software are integrations, reporting, recurring invoicing, deferred billing, multi-period billing, payment processing, and multicurrency features.

Each platform has a different method of deployment. The most popular ones are web-based, cloud, and SaaS systems, but they can also be integrated into an Android and iOS interface. Others also include Windows and Mac versions.

The best recurring billing software relies on scheduled tasks and payments to make a business’ work less stressful, saving time and money. Introducing more clients over time doesn’t mean more work, since they’ll fall in line with a system that’s already in place. It operates on a subscription process, with communications and reminders also automated.

Benefits of Recurring Billing Software

No matter the size of your business, the best recurring billing software offers some distinct advantages to the operations of your company:

  • Convenience: Instead of providing their payment details every time they want to pay, the software allows the merchants to keep their details on file.
  • Reduces missed or late payments: The costs involved with tracking down people for late payments can end up being more than the original amount due. That’s where automated billing eases the process and reduces the chances that consumers can pay late.
  • Security: The security methods to safeguard consumers’ information are much more extensive on a recurring billing system. These systems are continually tested for their safety and need to be PCI (Payment Card Industry Data Security Standard) approved.
  • Increase market size: The software makes taking your business to the next level much more achievable. The convenience of the subscription model is desirable to consumers. It also makes your products and services accessible to a broader audience, increasing your chances of growth.
  • Subscription flexibility: It’s an advantage not only to the company but to the customers. The recurring billing software with good API documentation can provide a hardy system to fulfill all the needs a client might have.

Must-Have Features of Recurring Billing Software

When looking for the best recurring billing software in 2021, there are a few essential features you need to ensure it has:

  • Pause and resume subscriptions: At certain times, customers might want to take a break from using your services. There could be a variety of reasons for this, from money problems to relocation. You should allow them the opportunity to put their account on hold for some time and let them resume it again when they’re in a position to do so.
  • Cancellation reports: If a customer wants to stop using your services permanently, you’ll want to know why. Cancellation reports will let you see the reasons they left. If it’s something to do with your business, you can address the problem to avoid losing more clients in the future.
  • Customer support: Your customer is the most critical part of your business, and ensuring they have adequate support when issues arise is vital. Many consumers choose companies based on their support team and if it isn’t up to scratch, you could lose your client base.
  • Dunning management: This allows you to retrieve failed credit card payments. There are several reasons these failures occur, including temporary holds, insufficient funds, and cards being expired. Knowing the reason a decline occurred is crucial for your bottom line. If you can add an automated dunning process, you can capture funds that might have disappeared.

The Cost of Recurring Billing Software

Price is a varying factor when it comes to recurring billing software. Some of the platforms we’ve mentioned offer free access to their system before expecting you to pay, while others require that you purchase before you get to engage with the software. The free versions on offer have limited features, and additional access to other tools can mean you need to start paying.

Many of the payment plans are monthly subscriptions, with a few charging an extra percentage on transactions. The monthly fees can run anywhere from $6 a month up to $499 a month. These price points usually depend on the demographic the software is marketed to.

Other companies don’t publicly publish their pricing; you’ll need to contact them and request a quote for these plans. Those that require you to request a quote tend to offer a free trial, which allows you to get a feel for the software. It can be tricky as you won’t know the cost before you actually sign up.