Fetcher Logo
Fetcher
4.9
  • Easy to use
  • Integrates with third-party software
  • AI-powered sourcing
Best Overall
Visit Fetcher
Fetcher is a comprehensive recruiting solution that covers every element of a typical recruiting workflow, from artificial intelligence (AI)-powered sourcing and automated email responses to thorough tracking, analytics, and performance review functionality. All of those features are condensed in a simple, approachable interface that makes Fetcher easy for new users to pick up. While it isn't quite as well-known as other major recruiting providers, Fetcher is our pick as the best overall recruiting automation software available in 2022.

Fetcher's AI sourcing is a particularly interesting feature for companies that are having trouble finding or attracting top talent. After entering basic information like job descriptions and feedback for initial proposals, Fetcher uses that data automatically to start reaching out to candidates who meet the desired criteria. The platform also integrates with various third-party applications, including Gmail, Outlook, Slack, SmartRecruiter, and more.

Instead of predetermined subscriptions, Fetcher develops a unique solution to match the needs of each user. Therefore, we can't give you an idea of how much you'll have to pay for its services compared to competing providers. Of course, the platform's high levels of customer satisfaction are a good indication that users are happy with the value they receive from Fetcher. We recommend contacting its sales team directly if you're interested in learning more about its functionality and pricing.

Pros & Cons

Pros

  • Easy to use
  • Integrates with third-party software
  • AI-powered sourcing

Cons

  • Limited user reviews

What Customers Are Saying

While Fetcher's average review score of 4.9 out of 5 is the highest we've seen from a recruiting automation platform, we named Hiretual as the platform with the best feedback due to its larger sample size. Fetcher users seem happy with the platform's ease of use along with its natural integration of AI into the recruiting workflow.

Summary

  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Demo
  • Customer Support
    Email/Help Desk, FAQs/Forum, Knowledge Base
  • AI Search Capabilities
    No
Ratings
  • User Review Score 4.9
Hiretual Logo
Hiretual
4.8
  • Exceptional user reviews
  • Limited free tier for individual recruiters
  • Actively supported by developers
Best User Review Score
Visit Hiretual
Whenever we review software, we take a close look at user reviews to see how real customers feel about an application. In this case, Hiretual stood out to us among recruiting automation providers due to its exceptional average score of 4.8 out of 5 across hundreds of unique customer reviews. Based on our research, users are especially happy with its ease of use along with its integrations with third-party applications. Hiretual was an easy choice as the recruiting automation software with the best user reviews in 2022.

In July 2021, Hiretual announced a new addition to its Market Insights tool that helps clients diversify their talent pool. For example, users can view sources of diverse talent quickly and adjust their practices accordingly to maximize their potential audience. You might find an underrated source of talent that other companies are missing out on, then schedule hiring events to attract candidates from that location.

Hiretual is totally free to use if you're a single recruiter. The free tier is limited to 25 candidates per month, three contact credits per day, and one user. Premium plans start at $79 per month for the Standard tier, but Hiretual offers substantial discounts in exchange for a longer commitment. For example, Standard costs just $49 per month when you prepay for a full year at a time. At $199 per month or $149 per month, paid annually, Professional comes with additional features, including automated emails and performance reports. Hiretual also provides custom enterprise plans for high-volume clients.

Pros & Cons

Pros

  • Exceptional user reviews
  • Limited free tier for individual recruiters
  • Actively supported by developers

Cons

  • Limited LinkedIn functionality

What Customers Are Saying

With a 4.8 average score over hundreds of reviews, Hiretual has the best feedback of any platform we evaluated. In particular, user comments about the platform's customer service and simple setup process made it stand out from other recruiting automation applications.

Summary

Hiretual Logo
Hiretual
  • Starting Price
    • Free: Starter
    • Standard: $49/month
    • Professional: $149/month
    • Enterprise: Custom Quote
  • Free Trial/Demo
    7-Day Free Trial
  • Customer Support
    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
  • AI Search Capabilities
    Yes
Ratings
  • User Review Score 4.8
Zoho Recruit Logo
Zoho Recruit
4.4
  • 15-day free trial
  • Receives consistent updates
  • Dedicated plans for different organizations
Best Free Trial
Visit Zoho Recruit
With so many recruiting automation platforms out there, you probably don't want to commit to any particular software before you have a chance to test it out for yourself. Zoho Recruit gives new users a 15-day free trial of the application with no credit card required, putting it at the front of the recruiting software industry when it comes to free availability. While you'll have to pay to continue your subscription at the end of the introductory period, Zoho Recruits still offers the best free trial of any recruiting automation software in 2022.

While reading through the Zoho Recruit blog, we were happy to find information about recent updates. In September 2021, for example, it added a new integration with Cliq, plus a connection to Zoho Survey that made it easier for users to gather feedback from candidates, clients, and vendors. There were also some smaller quality-of-life changes designed to streamline the interface and fix common hang-ups.

Pricing for Zoho Recruit depends on whether you're part of a corporate human resources (HR) department, a staffing agency, or a temporary workforce. Temporary teams, for example, start at $59 per month for up to 25 temps. Subscriptions for corporate HR departments as well as staffing agencies start at $30 per user, per month, or $25 per user, per month, paid annually. Zoho Recruit is one of the only providers we've listed that offers affordable preset subscriptions instead of charging clients a custom fee depending on their specific deployment.

Pros & Cons

Pros

  • 15-day free trial
  • Receives consistent updates
  • Dedicated plans for different organizations

Cons

  • Mixed user reviews

What Customers Are Saying

Zoho Recruit's average review score of 4.4 out of 5 isn't bad, but it's much lower than we've seen from top competitors in the recruiting space. While most users seem to be happy with its functionality, some noted that they were disappointed by the lack of thorough reporting tools.

Summary

Zoho Recruit Logo
Zoho Recruit
  • Starting Price
    • Corporate HRs
    • Standard: $30/recruiter/month
    • Enterprise: $60/recruiter/month
    • Staffing Agency
    • Free plan available
    • Standard: $30/user/month
    • Professional: $60/user/month
    • Enterprise: $90/user/month
  • Free Trial/Demo
    15-Day Free Trial
  • Customer Support
    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
  • AI Search Capabilities
    Yes
Ratings
  • User Review Score 4.4
Gem Logo
Gem
4.8
  • Reliable 24/7 customer service
  • Receives regular updates
  • Strong user reviews
Best Customer Service
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No matter what type of business application you're using, you want to know that someone is ready to help you on the other side when something goes wrong. Gem stood out to us as the recruiting automation software with the best customer service in 2022 due to its 24/7 support availability along with its strong performance in user reviews. It's our top recommendation for companies that want to be able to contact a support agent as soon as possible.

Like Zoho Recruit, Gem is an actively supported application that continues to receive regular updates from the developers. A December 2021 update, for example, introduced a new feature called the Talent Compass. This feature centralized five different solutions: end-to-end visibility of recruiting data, customizable executive reporting, thorough hiring forecasting, team and individual performance monitoring, and diversity, equity, and inclusion (DEI) insights.

After an initial contact and consultation with the Gem sales team, it'll give you a custom quote in case you want to keep your subscription open. Since prices are based on the unique use case of each client, we can't estimate how much you'll end up paying for a plan that makes sense for your business. Your best bet is to talk to the provider directly and ask what it can do for your organization.

Pros & Cons

Pros

  • Reliable 24/7 customer service
  • Receives regular updates
  • Strong user reviews

Cons

  • Design isn't particularly impressive

What Customers Are Saying

Gem's exceptional 4.8 average review score is a great sign of user satisfaction. While Hiretual's larger sample gave it the edge for our "best user review score" award, Gem received similarly high marks on customer service, ease of use, and overall functionality.

Summary

  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Demo
  • Customer Support
    24/7 (Live Rep), Email
  • AI Search Capabilities
    Yes
Ratings
  • User Review Score 4.8
Manatal Logo
Manatal
4.7
  • Clear, intuitive interface
  • 14-day free trial
  • High marks in customer reviews
Easiest to Use
Visit Manatal
If you're looking for recruiting automation software, you're probably concerned with the complexity of your current recruiting workflow. While most of the applications are at least relatively intuitive, Manatal differentiates itself from the competition with a clear, understandable design that makes it easy to find what you're looking for. Furthermore, we found that the vast majority of users agree that Manatal is more approachable than the alternatives. It's our pick as the easiest recruiting automation software to use in 2022.

Even though Manatal focuses on ease of use, it offers at least as much functionality as most other recruiting automation providers. Its customizable career pages are a particularly popular feature, making it simple for recruiters to set up the perfect career site to attract more candidates. Customers who already have a career page can connect it easily to its Manatal account through the platform's application programming interface (API).

New users can start with a 14-day free trial of Manatal before deciding whether to keep their account active. From there, plans run $19 or $39 per month, which is $15 or $35 per month when paid annually. The Professional tier comes with support for up to 15 jobs per account plus unlimited hiring managers and up to 10,000 candidates. The Enterprise subscription, on the other hand, includes unlimited jobs, hiring managers, and candidates, making it a better option for larger organizations.

Pros & Cons

Pros

  • Clear, intuitive interface
  • 14-day free trial
  • High marks in customer reviews

Cons

  • Zapier integration limited to custom subscriptions

What Customers Are Saying

With an average review score of 4.7, including feedback from hundreds of unique users, Manatal has some of the best reviews we've seen from any recruiting automation provider. While ease of use was the main theme we found in customer feedback, reviewers were mostly happy with every aspect of the platform.

Summary

  • Starting Price
    • Professional Plan: $15/user/month
    • Enterprise Plan: $35/user/month
  • Free Trial/Demo
    14-Day Free Trial, Free Demo
  • Customer Support
    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), Chat
  • AI Search Capabilities
    Yes
Ratings
  • User Review Score 4.7
CEIPAL ATS Logo
CEIPAL ATS
4.5
  • Comprehensive HR features
  • AI-driven DEI solution
  • Strong user reviews
Best All-in-One HR Solution
Visit CEIPAL ATS
If you're just looking for a basic recruiting automation platform that's easy to use, Manatal would probably be our top recommendation. Meanwhile, users who need more help with their HR workflow will likely be better off with CEIPAL ATS. Along with applicant tracking, CEIPAL Workforce also gives users access to a surprisingly robust collection of HR-related features, including immigration management, work authorizations, timesheets, document sharing, onboarding and offboarding, and internal communications. It's the best all-in-one recruiting and HR solution we've seen in 2022.

In October 2021, CEIPAL launched a new AI-driven solution to help clients address DEI gaps in their organizations. Users can audit any talent source they use quickly and identify weak points in their approach to diversity. The AI program is capable of comprehensively evaluating candidates, and CEIPAL provides thorough reporting and analytic tools to help clients continue to improve their practices.

CEIPAL's applicant tracking services are available from $120 per month for five recruiters. The Workforce service, which focuses more on the general HR functionality mentioned above, is available from $110 per month for 10 employees. Pricing for each application is based on the number of users. Unfortunately, there's no discount for combining both platforms — you pay the sum of the two monthly or annual fees.

Pros & Cons

Pros

  • Comprehensive HR features
  • AI-driven DEI solution
  • Strong user reviews

Cons

  • No discount for combining the applicant tracking system (ATS) and Workforce services

What Customers Are Saying

CEIPAL has received reviews from more than 1,000 unique users, most of whom give the platform high marks for ease of use, customer service, and total value. Furthermore, we noticed that the team had personally responded to many reviews, which is a good sign with respect to its concern for customer satisfaction.

Summary

CEIPAL ATS Logo
CEIPAL ATS
  • Starting Price
    • $120/month
  • Free Trial/Demo
    Free Trial, Free Demo
  • Customer Support
    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), Chat
  • AI Search Capabilities
    Yes
Ratings
  • User Review Score 4.5
Eightfold AI Logo
Eightfold AI
4.1
  • iOS career app with perfect reviews
  • Connect employee goals to organizational needs
  • Supports diverse recruiting practices
Best iOS App for Employees
Visit Eightfold AI
While Eightfold AI doesn't have outstanding reviews in general, its iOS careers app has a perfect 5-star average, albeit with a sample of just 16 ratings. This app is designed to help users stay more engaged with their companies while managing their career paths. Eightfold's AI program notifies relevant candidates for internal positions automatically and finds courses, mentors, and side projects that can help them improve their skills. It's the best solution we've seen in 2022 when it comes to employee engagement and particularly internal recruiting.

Like other contemporary recruiting solutions, Eightfold leverages AI to help recruiters match candidates to jobs more efficiently and accurately. When combined with the employee careers app, it's designed to align the goals of both your team and your organization as a whole. We also found support for similar DEI features to what we've seen from other recruiting providers.

To work with the Eightfold platform, you'll need to reach out to its team directly to request a demo. Like most of the other providers we've evaluated, its prices are developed specifically for each client rather than being set through predetermined subscription tiers. Since Eightfold focuses primarily on talent analysis and matching, keep in mind that you may need another piece of HR software to support your entire workflow.

Pros & Cons

Pros

  • iOS career app with perfect reviews
  • Connect employee goals to organizational needs
  • Supports diverse recruiting practices

Cons

  • Recruiting service has more mixed feedback

What Customers Are Saying

Reviews for Eightfold AI in general aren't particularly strong, but the iOS career app has much better feedback overall. One common criticism was that the provider's customer service team isn't as responsive compared to top competitors.

Summary

Eightfold AI Logo
Eightfold AI
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Demo
  • Customer Support
    Email/Help Desk, Knowledge Base, Phone Support
  • AI Search Capabilities
    Yes
Ratings
  • User Review Score 4.1
BambooHR Logo
BambooHR
4.5
  • Flexible subscription options
  • Positive customer feedback
  • Receives regular updates
Most Customizable
Visit BambooHR
Every organization has different HR needs, and it can be hard to find a platform that matches the specific needs of your workflow. Along with two basic subscription tiers, BambooHR also gives users the option to supplement their plan with helpful add-ons for specific functions. For example, you can add payroll for things like tax filing, employee access, and end-of-year forms, or you can select similar add-ons for time tracking and/or performance management. It's the most customizable HR and recruiting solution we've seen in 2022.

To give users information about the latest changes, the BambooHR team publishes an update each month with a list of updates released during that month. In November 2021, it introduced new tools to give subscribers further control over holiday hours and pay. For example, users can set employees to receive holiday pay for hours they aren't working, ensuring that each employee works the correct hours and receives the right pay without forcing managers to adjust their entire payroll for the holiday season.

After a seven-day free trial, you'll be able to keep your BambooHR account active with a custom price quote developed for your unique needs. When reading through user reviews, we found a relatively equal mix of customers who felt that they were being overcharged and customers who felt that BambooHR offers a good value. Your best option is to reach out to its sales team, get a quote, and discuss what its platform could do for your workflow.

Pros & Cons

Pros

  • Flexible subscription options
  • Positive customer feedback
  • Receives regular updates

Cons

  • Limited to seven-day free trial

What Customers Are Saying

BambooHR has received mostly positive reviews from real users, but we noticed that reviews for its mobile apps are significantly more mixed. While the desktop service has an average score of 4.5 out of 5, the iOS hiring app has a 4.3 average while the Android app has just 3.4.

Summary

BambooHR Logo
BambooHR
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    7-Day Free Trial
  • Customer Support
    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
  • AI Search Capabilities
    Yes
Ratings
  • User Review Score 4.5
Greenhouse Logo
Greenhouse
4.4
  • Convenient onboarding tools
  • Helpful customer support
  • Regularly updated
Best for Onboarding
Visit Greenhouse
Most of the recruiting providers we've covered offer at least some tools to streamline the onboarding process, but Greenhouse is still our pick as the platform with the most powerful onboarding features in 2022. HR professionals and hiring managers can set up a personal welcome experience for each new employee, make sure they have access to relevant documents, and streamline electronic signatures to minimize paperwork. Furthermore, information from Greenhouse Recruiting integrates directly into the onboarding platform, and you can leverage robust analytics to continue iterating on your existing onboarding processes.

Greenhouse details recent updates on its website and one release that stood out to us included the introduction of a new candidate self-scheduling tool. With this new feature, hiring teams can enter their availability, and candidates can schedule an interview easily based on that information without having to go back and forth with your staff. Greenhouse also sends out an automatic confirmation email to give candidates information about their appointment.

New users can fill out the Greenhouse questionnaire with their name, contact information, and company details to schedule a free demo. Like many other providers, Greenhouse offers custom solutions rather than pre-set subscriptions, so we can't give you any information about how much they'll charge. We found a relatively equal mix of reviewers who felt that the price was fair compared to those who felt that they were paying too much.

Pros & Cons

Pros

  • Convenient onboarding tools
  • Helpful customer support
  • Regularly updated

Cons

  • Mixed user reviews

What Customers Are Saying

Greenhouse's average score of 4.4 out of 5 isn't quite as strong as the industry leaders, but it's enough to give us confidence in its services. However, the Greenhouse mobile apps have surprisingly negative reviews, with an average of 2.5 on Android and 2.6 on iOS.

Summary

Greenhouse Logo
Greenhouse
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Demo
  • Customer Support
    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
  • AI Search Capabilities
    Yes
Ratings
  • User Review Score 4.4
XOR Logo
XOR
4.7
  • Strong user reviews
  • Integrates with top customer relationship management (CRM) and ATS applications
  • Engage with candidates over text
Best for Texting Candidates
Visit XOR
If you want to get in touch with the most qualified applicants, you need to meet them where they are. XOR offers a convenient text-to-apply service that makes it easy for candidates to apply directly through short message service (SMS). You can give them a number to text, or simply have them scan a quick response (QR) code to access your application portal. From there, XOR's automated chat function can lead them through the application process. It's the best recruiting solution in 2022 for companies that want to contact candidates through text.

One key benefit of the text-to-apply service is that it cuts down on recruiting times and helps hiring managers fill positions in a fraction of the time. By the time an applicant makes it to a one-on-one interview, they will already have gone through a basic filtering process to ensure that they're a promising candidate. Once they get to you, you can get directly to the high-impact questions and wrap up the hiring process as quickly as possible.

XOR offers free 30-minute demos to give new users a taste of the application, but that's not as helpful as an open-ended free trial. While it's hard to estimate what it might charge for a custom subscription, we noticed that most reviewers agreed that XOR provides competitive prices considering the functionality it offers.

Pros & Cons

Pros

  • Strong user reviews
  • Integrates with top customer relationship management (CRM) and ATS applications
  • Engage with candidates over text

Cons

  • New users only get a 30-minute demo

What Customers Are Saying

XOR has a great user review score of 4.7 out of 5, but we were only able to find about 20 total reviews. Several reviewers mentioned that they had positive experiences with the customer support team.

Summary

  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Demo
  • Customer Support
    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep)
  • AI Search Capabilities
    Yes
Ratings
  • User Review Score 4.7

How We Chose the Best Recruiting Automation Software

Recruiting workflows can be extraordinarily complicated, which is why more businesses are starting to rely on platforms that automate the process.

Every recruiting platform on the market comes with a unique set of pros and cons, so we can't provide a blanket recommendation for every client. Instead, we looked for services that stand out with respect to these four criteria to bring you the best options available in 2022.

Functionality

When you're trying to attract the top talent, you can't afford to have any holes in your recruiting workflow. A robust recruiting automation service covers every element of the recruiting process, starting with sourcing and going all the way through to reporting, analytics, and onboarding.

Each application covers different areas of the recruiting and onboarding workflow, and it's important to find a provider that offers what you need. CEIPAL was our pick as the best all-in-one HR solution due to its robust Workforce service, which covers things like timesheets, immigration information, and leave management.

Ease of Use

You want an application that makes your recruiting process simpler, so ease of use is a critical component of the software. That starts with the user interface, which should make it easy for you to find the function you're looking for and move candidates through the recruiting pipeline.

Ease of use is inherently subjective, so we also took a look at user reviews to learn more about the experiences of real customers. While it's facing tough competition, Manatal stands apart from the rest of the providers available in 2022 due to its exceptionally attractive and intuitive design.

Customer Service

Like with any other application, you can't predict when you'll run into trouble with your recruiting automation software. Without reliable customer service, you could be left waiting hours or days for a response from your provider's support team.

Customer support is a key element of our evaluation process when it comes to recruiting automation and other types of business software. Overall, we chose Gem as the provider with the best overall customer service because of its 24/7 availability and outstanding performance in user reviews.

Pricing

Finally, we had to consider the price of each piece of software to determine its overall value for customers. While most providers offer custom pricing for each client, a few platforms give users preset subscriptions with clear features and fees.

On top of the raw cost per month, we also looked at the demos and free trials available with each software. Zoho Recruit was our choice as the platform with the best free trial since it gives users a full 15 days to test out the application — no credit card required.

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