Our Top Picks

Acuity-Scheduling Logo
Acuity Scheduling
  • Deployment: Web-based, iPhone/iPad, Android
  • Customer service: Email, phone during business hours
  • Integrations
Acuity Scheduling gives patients more control over their appointments, improving the overall patient experience. When patients visit the custom scheduling page, they can see which appointment times are available and choose one that works with their schedule. The software automatically adjusts based on the client's time zone and allows patients to reschedule or cancel their own appointments, freeing up even more time for staff members. Acuity Scheduling also makes it possible for patients to fill out intake forms when they book their appointments, ensuring office staff and medical professionals have all the information they need to deliver high-quality service.

Pros & Cons

Pros

  • Integrates with PayPal, Stripe, and other payment solutions
  • Enables users to share their calendars on social media

Cons

  • No staff-management features

What Customers Are Saying

Customers recommend Acuity Scheduling for its ease of navigation and numerous options to customize scheduling pages, but mostly because it prevents patients from making appointments at the last minute or back-to-back. Users frequently tout the buffers before and after appointments that streamline scheduling and help them better serve their patients.

Summary

Acuity-Scheduling Logo
Acuity Scheduling
  • Starting Price
    • Emerging: $14/month
    • Growing: $23/month
    • Powerhouse: $45/month
  • Free Trial/Demo
    7-Day Free Trial
  • Deployment
    Web-Based, iPhone / iPad, Android
  • Support Options
    Email, Phone
  • Appointment Scheduling
    Yes
Features
  • Deployment: Web-based, iPhone/iPad, Android
  • Customer service: Email, phone during business hours
  • Integrations
Advancedpm Logo
AdvancedMD
  • Deployment: Web-based
  • Customer service: Email, phone during business hours
  • Patient records management

AdvancedMD combines medical scheduling, billing, and practice-management features in one software package. With the schedule snapshot, staff members can see how many appointments are scheduled each day, filtered by provider or location for added insight into the state of the practice.

To reduce no-shows and prevent late arrivals, the software enables users to send appointment reminders and process confirmations via text message. Patients can schedule or cancel their own appointments, ensuring staff members are aware of open slots as soon as they're available.

AdvancedMD also makes it possible to perform insurance eligibility checks in batches, which helps save time when patients arrive for their appointments.

Pros & Cons

Pros

  • Reduces time spent on scheduling, leaving staff members free for other duties
  • Streamlines the check-in process for patients

Cons

  • Web-based only (no Windows/Mac installations or iPhone/Android apps)

What Customers Are Saying

AdvancedMD has numerous tools for medical practices, but the scheduling side gets high marks for being user-friendly with a relatively accessible means of checking patients in and out. Customers say it also keeps patients' wait times and status visible to the entire treatment team to help ensure a smoother patient flow.

Summary

Advancedpm Logo
AdvancedMD
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Demo
  • Deployment
    Web-Based
  • Support Options
    Email, Phone
  • Appointment Scheduling
    No
Features
  • Deployment: Web-based
  • Customer service: Email, phone during business hours
  • Patient records management
Nextgen-Healthcare-Ehr Logo
Nextgen Healthcare
  • Deployment: Mac, Windows, web-based, iPhone/iPad, Android
  • Customer service: Email, live support
  • Appointment scheduling
Nextgen Healthcare is designed to help healthcare providers manage every aspect of their practices. Centralized calendars make it easy for staff members to determine when providers are available, ensuring patients receive care in a timely manner. The software has advanced technology to help medical billers optimize each claim, preventing insurance denials and helping medical practices maximize their revenue. NextGen Healthcare also makes it easier for patients to schedule appointments, check in when they arrive at the office, and make payments for medical services. Additional features include in-depth reports, optimized patient collections, flexible scheduling tools, and a web-based option for small practices.

Pros & Cons

Pros

  • Several deployment options, including cloud-based and on-site installation
  • Real-time updates to streamline workflows

Cons

  • No billing/invoicing features

What Customers Are Saying

Improved daily workflow, office communication, and multi-view scheduling keep Nextgen Healthcare users happy with their software choice. Customers like how easy it is to reschedule patients from one day to another, block or open portions of the schedule when needed, and provide accurate scheduling for multiple providers.

Summary

Nextgen-Healthcare-Ehr Logo
Nextgen Healthcare
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Demo
  • Deployment
    Mac, Windows, Web-Based, iPhone / iPad, Android
  • Support Options
    Email, Live Support
  • Appointment Scheduling
    Yes
Features
  • Deployment: Mac, Windows, web-based, iPhone/iPad, Android
  • Customer service: Email, live support
  • Appointment scheduling
Practisesuite Logo
PractiseSuite
  • Deployment: Web-based
  • Customer service: Email, phone during business hours
  • Staff management
PracticeSuite combines nearly a dozen medical office functions into a single platform. The scheduling module is designed to work just as well for specialty practices and practices with multiple locations as it does for general or single-site practices. The software enables users to search for patients, color-code calendars by provider, quickly identify the first available appointment, and print appointment information for patients. Because PracticeSuite is cloud-based, it's easy to access from any connected device, giving staff members more flexibility. The software can also be customized to warn office staff of scheduling conflicts, print demographic reports, view patient account balances, and track canceled or missed appointments by patient.

Pros & Cons

Pros

  • Centralized workflow to increase efficiency
  • Multiple reports available to help practice managers make decisions

Cons

  • Doesn't offer iPhone/Android apps or installations for Windows/Mac devices

What Customers Are Saying

PracticeSuite consistently receives praise for its visually appealing scheduling system that's easy to use with drag-and-drop appointments. Customers also like creating templates to better match their medical facility's needs and that the platform handles billing and keeps track of patient information for multiple offices and providers.

Summary

Practisesuite Logo
PractiseSuite
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    30-Day Free Trial
  • Deployment
    Web-Based
  • Support Options
    Email, Phone
  • Appointment Scheduling
    Yes
Features
  • Deployment: Web-based
  • Customer service: Email, phone during business hours
  • Staff management
SimplyBook.me Logo
Simplybook.me
  • Deployment: Web-based, iPhone/iPad, Android
  • Customer service: Email, live support
  • Appointment scheduling
SimplyBook.me gives practice managers the tools they need to create their own scheduling websites. The software comes with multiple templates, giving managers total control over the look of their scheduling pages. SimplyBook.me also creates fully responsive sites, ensuring patients have a positive experience whether they use their laptops or smartphones to schedule appointments. With this software, it's possible to add photos of staff members, practice logos, and other custom elements, all without any design or programming skills. Scheduling pages can also be set up to show appointments by provider or time, giving patients added flexibility.

Pros & Cons

Pros

  • Designed specifically for medical clinics
  • Comes with a widget that can be installed on existing practice websites

Cons

  • No on-site installations (Windows/Mac) available

What Customers Are Saying

Medical professionals using SimplyBook.me enjoy having so many customization options to build professional booking pages with easy-to-use drag-and-drop features that don't require coding skills. They also like that their clients can self-cancel if necessary, and the platform's integrations with popular payment processors let patients conveniently pay balances online.

Summary

SimplyBook.me Logo
Simplybook.me
  • Starting Price
    • Basic: $9.9/month
    • Standard: $29.9/month
    • Premium: $59.9/month
  • Free Trial/Demo
    14-Day Free Trial
  • Deployment
    Web-Based, iPhone / iPad, Android
  • Support Options
    Email, Live Support
  • Appointment Scheduling
    Yes
Features
  • Deployment: Web-based, iPhone/iPad, Android
  • Customer service: Email, live support
  • Appointment scheduling

How We Chose the Best Medical Scheduling Software

Many companies offer medical scheduling software to help office staff save time and deliver a better patient experience. We evaluated each software based on the number of medical scheduling features it has, its ability to integrate with other applications, and the depth of its reporting capabilities.

Medical Scheduling Features

In a medical office, staff members have a variety of responsibilities, from scheduling appointments to sending invoices for professional services. We looked for software that has as many medical scheduling features as possible, including staff management, patient records management, and billing/invoicing capabilities.

Integrations

With the right software, it's possible to bring several packages together to create one streamlined system for appointment scheduling, billing, and patient records management. We chose medical billing software that's compatible with a wide range of third-party applications.

Reports

The daily activities of a medical office generate thousands of data points, from the average number of patients served per day to average daily revenue. Without detailed reports, it can be difficult to understand what these data points mean. We looked for medical scheduling software that makes it easy to generate canned or custom reports, enabling managers and staff members to make better decisions.