Our Top Picks

AthenaCollector Logo
athenaCollector
  • Deployment: Web-based, iPhone/iPad
  • Customer service: Email, phone
  • E-prescribing

athenaCollector offers support for multiple physicians and multiple locations, making it easier to manage a group medical practice. Detailed reports help practice managers identify important trends, while built-in EHR capabilities make it possible to create digital patient charts. Users can manage insurance claims, submit electronic prescriptions, and streamline the billing process. athenaCollector even integrates with other software so users can access additional features without straining their hardware. The built-in patient portal makes it easier to connect with patients and help them better manage their health.

Pros & Cons

Pros

  • Customized workflows based on data from 130,000 network members
  • Appointment scheduling module includes automated patient reminders

Cons

  • Doesn't integrate with QuickBooks Online, Dropbox Business, or Slack

What Customers Are Saying

Users have found athenaCollector's user interface intuitive and hassle-free to navigate. Users are able to manage patient care, billing cycles, and care coordination on one comprehensive platform. New employees have found the system easy to use, especially the auto-populate feature that considerably reduces manual effort.

Summary

AthenaCollector Logo
athenaCollector
  • Starting Price
    • Custom quote
  • Free Trial/Demo
    Free Demo
  • Deployment
    Web-Based, iPhone / iPad
  • Support Options
    Email, Phone
  • Patient Portal
    Yes
Features
  • Deployment: Web-based, iPhone/iPad
  • Customer service: Email, phone
  • E-prescribing
CareCloud Logo
CareCloud
  • Deployment: Web-based
  • Customer service: Phone
  • Integrations

CareCloud software helps physicians and practice administrators perform a wide range of tasks, from tracking administrative processes to maintaining accurate financial records. Front-desk employees can use CareCloud to view appointment calendars, verify insurance eligibility, and register patients quickly. The software keeps all patient data in one place, enabling users to easily determine when records need to be updated, and user workflows are optimized to maximize revenue and help employees avoid mistakes. CareCloud also makes it possible to set up a patient portal, giving patients access to their medical records and reducing the amount of time spent copying charts and answering questions.

Pros & Cons

Pros

  • Built-in tools to prevent claim denials
  • Centralized command center offers immediate access to reports

Cons

  • EHR capabilities not included in base software

What Customers Are Saying

CareCloud's web-based patient management system is popular with medical practitioners for its user interface, integrated displays, and ease of access. Users have found the patient demographic interface useful as it provides multiple fields, allows for automated information upload, and provides other documentation. Its patient scheduling features are popular among medical practitioners and patients alike.

Summary

CareCloud Logo
CareCloud
  • Starting Price
    • Central Practice Management: $349/month/provider
    • Charts Electronic Health Records: Starting at $279/month/provider
  • Free Trial/Demo
    Free Demo
  • Deployment
    Web-Based
  • Support Options
    Phone
  • Patient Portal
    Yes
Features
  • Deployment: Web-based
  • Customer service: Phone
  • Integrations
DrChrono Logo
DrChrono
  • Deployment: Web-based
  • Customer service: Email, phone
  • Medical billing

DrChrono is an adaptable EHR platform with modules for practice management, medical billing, telehealth, and other functions. The software includes the OnPatient Portal, giving patients access to their health records and making it easier to schedule appointments and pay bills. Automated reminders are designed to help medical practices increase their revenue and prevent no-shows, while built-in onboarding tools make it possible for patients to sign consent forms and fill out other paperwork before their appointments. DrChrono also has a secure messaging tool to help providers reduce time spent making follow-up telephone calls.

Pros & Cons

Pros

  • HIPAA-compliant patient portal
  • Integrated payment module lets patients submit payments online

Cons

  • Use of medical billing and telehealth features incurs additional fees

What Customers Are Saying

Medical practitioners find DrChrono a robust and comprehensive patient management tool. For practitioners who want to reduce the amount of manual administrative work, DrChrono's tools allow them to automate patient scheduling, reminders, and billing. Its patient portal lets practitioners ensure the continuous delivery of patient care by providing educational resources to patients.

Summary

DrChrono Logo
DrChrono
  • Starting Price
    • Custom quote
  • Free Trial/Demo
    30-Day Free Trial
    Free Demo
  • Deployment
    Web-Based
  • Support Options
    Email, Phone
  • Patient Portal
    Yes
Features
  • Deployment: Web-based
  • Customer service: Email, phone
  • Medical billing
EClinicalWorks Logo
eClinicalWorks
  • Deployment: Web-based
  • Customer service: Live support
  • Patient portal

eClinicalWorks offers several products to help streamline the processes involved in medical practice management. Patient engagement tools make it easier for providers to stay in touch with patients, increasing engagement and helping patients stay on track with their health goals. The software enables medical practices to set up self-registration kiosks, freeing up front-office employees for other tasks. It also lets practices offer a patient portal that works on desktop and mobile devices. eClinicalWorks has several tools designed for better management of the revenue cycle, including the ability to verify patients' insurance coverage and help collect past-due balances.

Pros & Cons

Pros

  • Integrates with several fitness trackers and patient education tools
  • Capable of creating customized messaging campaigns for patients with particular health needs

Cons

  • RCM, telehealth, and patient engagement tools sold separately

What Customers Are Saying

eClinicalWorks' streamlined patient scheduling, billing, and patient information management features are popular with medical practitioners. For practitioners who use the tool primarily for reporting, its analytics features are robust and provide transparency. The customer support team is responsive and can resolve technical issues within reasonable time frames.

Summary

EClinicalWorks Logo
eClinicalWorks
  • Starting Price
    • EHR Only: $449/month/provider
    • EHR with Practice Management: $599/month/provider
    • RCM as a Service: 2.9% of practice collections
  • Free Trial/Demo
    Free Demo
  • Deployment
    Web-Based
  • Support Options
    Live Support
  • Patient Portal
    Yes
Features
  • Deployment: Web-based
  • Customer service: Live support
  • Patient portal
Kareo Logo
Kareo
  • Deployment: Windows, web-based, iPhone/iPad
  • Customer service: Email, phone
  • E-prescribing

Kareo is a technology platform created specifically for private medical practices instead of hospitals. Practice owners can purchase individual modules or access to the entire suite of practice management tools, increasing flexibility and ensuring each practice has what it needs to succeed. The platform integrates seamlessly with third-party applications to give users access to additional features, and it also produces in-depth reports to help decision makers understand what's happening in their practices. Managers using the Kareo Clinical module have access to additional tools designed to help them comply with current regulations.

Pros & Cons

Pros

  • Offers support for multiple physician specialties, including internal medicine and endocrinology
  • Built-in tools to help track financial performance

Cons

  • No SaaS or cloud access

What Customers Are Saying

Medical practitioners find Kareo's display features comprehensive and efficient. It's easy for practitioners to add specific alerts and manage permissions for access to specific patient files. Its preloaded reports let practitioners easily view datasheets for specific patients, predict no-show rates, and see other useful metrics.

Summary

  • Starting Price
    • Kareo Practice Management Low Claim Volume: $150/month/provider
    • Kareo Practice Management Unlimited Claims: $300/month/Physician Provider
    • Kareo Billing Services: Custom quote
  • Free Trial/Demo
    Free Demo
  • Deployment
    Windows, Web-Based, iPhone / iPad
  • Support Options
    Email, Phone
  • Patient Portal
    Yes
Features
  • Deployment: Windows, web-based, iPhone/iPad
  • Customer service: Email, phone
  • E-prescribing

How We Chose the Top Medical Practice Management Software

Many companies offer medical practice management software with a variety of features and benefits. We evaluated each option based on the number of medical practice management features it has, whether it has multi-physician or multi-office capabilities, and the overall quality of its reporting tools.

Medical Practice Management Features

Running a successful medical practice comes with many responsibilities, from processing payments to ensuring patients see their healthcare providers in a timely manner. We looked for medical practice management software that makes it easy to perform multiple functions, such as sending electronic prescriptions to pharmacies, managing insurance claims, and setting up electronic health records for patients.

Multi-Physician/Multi-Office Capability

Large group practices are becoming more common, making it essential for medical practice management software to support multiple physicians, nurse practitioners, physician assistants, and associated clinical professionals. The best medical practice management software packages work well for multiple physicians and support practices with offices in multiple locations.

Reports

Practice managers rely on data to make decisions, but it can be difficult to understand what all the data points mean without access to detailed reports. We looked for medical practice management software with robust reporting capabilities to help practice owners and managers understand how their businesses are performing.