Our Top Picks

ChaosSearch Logo
ChaosSearch
ChaosSearch aims to provide businesses with the tools they need to efficiently access and analyze their data. Its application is built around a cloud data lake, a form of storage that can hold both structured and unstructured data.

The company’s Data Platform does a nice job covering many of the key elements listed above, including audit logs and dashboards for analytics. The product is fully managed and offers data storage for as long as you need it.

Pros & Cons

Pros

  • Generates log insights in just a few clicks
  • Easy to maintain
  • Responsive customer support

Cons

  • Uptime could be more consistent
  • Some minor bugs

What Customers Are Saying

Customers appreciate ChaosSearch's use of cutting-edge technology to revolutionize the way organizations look at data. They say the company offers superb customer support and account management. Users praise the product for its ease of maintenance and cost-effectiveness.

Summary

ChaosSearch Logo
ChaosSearch
  • Starting Price
    • Chaos Cloud: 80¢/indexed GB
    • Chaos VPC: Custom Quote
  • Free Trial/Demo
    7-Day Free Trial
  • Deployment
    Web-Based
  • Support Options
    Email, Phone
  • Alerts/Notifications
    No
  • Archiving/Retention
    Yes
  • Audit Trail
    Yes
  • Log Collection
    Yes
Datadog combines security, performance, and user experience metrics in one application, providing a single solution for monitoring and managing cloud applications.

The web-based tool has more than 400 built-in integrations, including Amazon Web Services, Microsoft Azure, and GitHub. Its interactive dashboard gives customers the flexibility to create analytical views that work for them in real-time. Also, Datadog’s alert functionality allows users to set rules with multiple conditions to capture more complex issues.

Pros & Cons

Pros

  • Intuitive and practical user interface
  • Can monitor almost any application layer
  • Over 350+ integration options

Cons

  • Lacks automatic device detection
  • Not aimed at monitoring network hardware and routers

What Customers Are Saying

Users like how Datadog lets them track and follow logs in real time, a feature especially useful for those working with live projects. Customers appreciate its intuitive dashboard and alerting system, which make for a smooth workflow. Datadog also has a wide variety of application plug-ins that users say helps them get insight into important metrics.

Summary

  • Starting Price
    • Retain or Rehydrate:
    • $1.27/month/million log events
    • Ingest: Starting at
    • $0.10/month/ingested or scanned GB
  • Free Trial/Demo
    14-Day Free Trial
  • Deployment
    Web-Based
  • Support Options
    Email, Phone
  • Alerts/Notifications
    Yes
  • Archiving/Retention
    Yes
  • Audit Trail
    No
  • Log Collection
    No
ELM Enterprise Manager Logo
ELM Enterprise Manager
ELM Enterprise Manager is the contender from FireMountain Software. Originally launched in 1997 as TNT Software, the company’s founder created the tool as a fix for the challenges he experienced trying to manage multiple systems across a network.

The solution provides complete coverage of the critical elements listed above and includes nice-to-have features such as custom application monitoring and data visualization. The Windows-based program is available as a download, and phone support is offered during the firm’s business hours.

Pros & Cons

Pros

  • Real-time event collection
  • Simple and streamlined user interface
  • Advanced logging and monitoring features

Cons

  • Not the best option for beginners
  • No bandwidth monitoring option

What Customers Are Saying

Customers consider ELM Enterprise Manager a superb tool that allows system administrators to check the health status of server systems with just a few clicks. Its powerful user interface saves them time and allows for a quick and efficient workflow. ELM also has a very flexible licensing model, allowing users to select only the monitoring features they need. 

Summary

ELM Enterprise Manager Logo
ELM Enterprise Manager
  • Starting Price
    • Servers(class 1): $12/month
    • Workstations/Devices(Class 2): $2.67/month
  • Free Trial/Demo
    30-Day Free Trial
  • Deployment
    Windows
  • Support Options
    Email, Phone, Live Support
  • Alerts/Notifications
    Yes
  • Archiving/Retention
    Yes
  • Audit Trail
    Yes
  • Log Collection
    Yes
EventSentry Logo
EventSentry
Since 2002, NETIKUS.NET has been developing software to meet the needs of system administrators. Its goal is to provide an affordable and straightforward solution for overseeing a business’s technology platform.

EventSentry’s features include log collection, archiving, and an audit trail. Notifications are provided in real-time with useful details such as security code explanations and IP addresses. A free version with limited features, EventSentry Light, is designed with small businesses and personal consumers in mind.

Pros & Cons

Pros

  • Excellent flexibility and range of use
  • Wide variety of customization and optimization options
  • Impeccable customer support

Cons

  • Steep learning curve
  • Lack of additional support for Linux servers

What Customers Are Saying

EventSentry is popular among novice users as it's fairly easy to set up. The program comes with ready-made documentation that users say allows them to speed up and simplify the reporting process, and it offers a wide variety of useful features for monitoring multiple events in real time. Users say the tool is great for deep data dives, as well as standard monitoring operations.

Summary

EventSentry Logo
EventSentry
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    30-Day Free Trial
  • Deployment
    Windows, Web-Based
  • Support Options
    Email, Phone
  • Alerts/Notifications
    Yes
  • Archiving/Retention
    Yes
  • Audit Trail
    Yes
  • Log Collection
    Yes
EventTracker Logo
EventTracker
EventTracker is a cybersecurity product from Netsurion that operates as a managed offering. The organization’s customers benefit from a combination of machine learning and human oversight in preparing for and addressing cyber-threats.

EventTracker makes the grade when it comes to the criteria for our top 20 list. Log collection, archiving, and audit trails are all part of the package, as are real-time alerts and reporting. Additionally, the firm’s security operations center is staffed 24/7 by experienced cybersecurity personnel.

Pros & Cons

Pros

  • Suitable for experienced professionals and novices
  • Highly intuitive, customizable interface
  • Excellent ad hoc and standard event reporting

Cons

  • Not well-adapted for the cloud
  • Customer support is difficult to reach

What Customers Are Saying

Customers appreciate EventTracker's reliability, which helps users with log management regardless of their experience level. They report that its email alerts take away the need to check up on the system constantly, allowing them to take action before an event becomes a corporate incident. Moreover, users say EventTracker is very easy to set up, saving both time and resources.

Summary

EventTracker Logo
EventTracker
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Demo
  • Deployment
    Windows, Web-Based
  • Support Options
    Email, Phone, Live Support
  • Alerts/Notifications
    Yes
  • Archiving/Retention
    Yes
  • Audit Trail
    Yes
  • Log Collection
    Yes
Firewall Analyzer Logo
Firewall Analyzer
ManageEngine is a member of the Zoho Corporation family and the team behind Firewall Analyzer. It has more than 90 products and some free tools on its roster, all designed to help businesses manage their IT environments.

Firewall Analyzer is a web-based application that can be used on Windows or Linux systems. Auditing functionality includes scheduled compliance runs and reports, while alerts are available for security issues, bandwidth usage, and unusual network behavior.

Pros & Cons

Pros

  • Easy management of multi-vendor firewall environment
  • Informative and intuitive user interface
  • Extremely transparent and reliable

Cons

  • Customer support could be more responsive
  • Outdated help documentation

What Customers Are Saying

Users appreciate Firewall Analyzer as a comprehensive log management solution that's useful to businesses across all industries. Customers say the tool helps organizations identify users across many categories to gain insight into their behavior and also generates completely customizable security reports.

Summary

Firewall Analyzer Logo
Firewall Analyzer
  • Starting Price
    • Standard Edition: 1 Device Pack with 2 Users - 50 Devices Pack with 2 Users: $395 - $6,995
    • Professional Edition: 1 Device Pack with 2 Users - 50 Devices Pack with 2 Users: $595 - $10,495
    • Enterprise Edition: 20 Devices Pack with 2 Users - 500 Devices
  • Free Trial/Demo
    30-Day Free Trial
  • Deployment
    Windows
  • Support Options
    Email, Phone
  • Alerts/Notifications
    Yes
  • Archiving/Retention
    Yes
  • Audit Trail
    Yes
  • Log Collection
    Yes
Fluentd is an open-source tool that sits between the log data collected by various systems and the applications that will consume them.

Recommended functionality includes log collection, archiving, and alerts. As a unifying layer, Fluentd has more than 500 plug-ins for data sources and outputs, including Ruby, Docker, and Hadoop DFS. It's one of the few solutions on this list that can be deployed on macOS, Linux, and Windows systems.

Pros & Cons

Pros

  • Wide variety of data collection plug-ins
  • Ability to pull data from databases, log files, and Kafka streams
  • Straightforward configuration process

Cons

  • Inability to parse large log lines
  • Customization can get too advanced for novice users

What Customers Are Saying

Customers say they consider Fluentd one of the best logging tools on the market, as it's very easy to use and configure. They appreciate its helpful documentation that enables users to speed up the installation process and its excellent performance coupled with a low CPU and memory usage.

Summary

  • Starting Price
    • Open Source
  • Free Trial/Demo
    Open Source
  • Deployment
    Mac, Windows
  • Support Options
    Phone
  • Alerts/Notifications
    Yes
  • Archiving/Retention
    Yes
  • Audit Trail
    No
  • Log Collection
    Yes
GoAccess Logo
GoAccess
GoAccess is an open-source application that analyzes a website’s logs and displays relevant measures and statistics, such as bandwidth usage, application response time, and the number of site hits on a terminal dashboard. The same views can also be created in HTML, JavaScript object notation (JSON), or comma-separated values (CSV) formats.

The program provides log collection, data visualization, and reporting functionalities and can be deployed on Linux and Windows systems. Self-help resources on the firm’s website include a user manual, FAQs, and a forum.

Pros & Cons

Pros

  • Very efficient and easy real-time log analysis
  • Completely free open-source software
  • Ability to create full HTML, CSV and JSON reports

Cons

  • Setup can get too technical for novice users
  • Email reports could be more comprehensive

What Customers Are Saying

GoAccess is a free, open-source log analysis tool that IT professionals say saves time when they need quick access to real-time reports and data. What users love the most about GoAccess is its ability to display data within milliseconds of it being stored. Customers say the app's well-designed dashboard allows easy navigation.

Summary

GoAccess Logo
GoAccess
  • Starting Price
    • Open Source
  • Free Trial/Demo
    Open Source
  • Deployment
    Windows
  • Support Options
    Not Provided
  • Alerts/Notifications
    No
  • Archiving/Retention
    No
  • Audit Trail
    No
  • Log Collection
    Yes
Launched in 2009, Graylog was designed with simplicity and cost-effectiveness in mind and is the third open-source competitor on this list. The platform’s coverage of recommended components is thorough, with functionality such as audit trails, alerts, and reporting.

It’s available in four versions: Open, Small Business, Cloud, and Enterprise. The first two editions include online resources, while the latter two also come with technical support by phone and email during operating hours.

Pros & Cons

Pros

  • Extremely powerful free edition
  • Ability to manage logs for a variety of devices
  • Flexible configurations

Cons

  • Enterprise plan is relatively expensive
  • Resource-heavy

What Customers Are Saying

Customers appreciate the way Graylog helps organizations visualize data to get an insight into their security, IT, and app infrastructure. Users praise this product for being easy to set up, as well as for its ability to test the open-source version prior to implementation.

Summary

  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    30-Day Free Trial
  • Deployment
    Windows
  • Support Options
    Email, Phone
  • Alerts/Notifications
    Yes
  • Archiving/Retention
    Yes
  • Audit Trail
    Yes
  • Log Collection
    Yes
LogDNA was developed to handle log management within a DevOps environment. It's the only logging solution used by IBM Cloud and supplies out-of-the-box integrations with popular operating systems such as Ubuntu, Red Hat, and Windows.

The platform is also one of a small number on this list that works with macOS. The core elements are all included, as well as extras such as automatic and custom parsing and role-based access control.

Pros & Cons

Pros

  • Easy to get up and running
  • Clean and intuitive user interface
  • Set up alert triggers with a couple of clicks

Cons

  • No option to customize the color of log levels
  • Not possible to manually upload a file

What Customers Are Saying

LogDNA is an outstanding log management tool that customers praise for being very quick to set up. They say its user interface is highly advanced and intuitive, allowing them to get started with log management in minutes. Customers like the software's notification trigger rules, which are easy to set up and ensure they won't miss anything important.

Summary

  • Starting Price
    • Free
    • Birch: $1.50/month/GB
    • Maple: $2/month/GB
    • Oak: $3/month/GB
    • Custom: Custom Quote
  • Free Trial/Demo
    14-Day Free Trial
  • Deployment
    Web-Based
  • Support Options
    Email, Phone, Live Support
  • Alerts/Notifications
    Yes
  • Archiving/Retention
    Yes
  • Audit Trail
    Yes
  • Log Collection
    Yes
Loggly is a log management and analytics tool under the SolarWinds umbrella. The company has more than 20 years of experience developing software to help users manage their IT infrastructure.

The Loggly solution is part of SolarWinds' application performance monitoring (APM) suite of products. It's available in the cloud and supplies charts and dashboards that provide impactful analysis and visuals. Recommended elements such as log collection, audit trails, and alerts are also included.

Pros & Cons

Pros

  • A large number of log sources compared to other options
  • Easy-to-navigate dashboards and charts
  • Straightforward centralization and aggregation of data

Cons

  • May be too complex for novice users
  • Filtering by tags could be more intuitive

What Customers Are Saying

Customers say SolarWinds Loggly is a highly efficient log management tool that allows users to quickly search through huge volumes of data. They say it's perfect for application engineers and DevOps responsible for troubleshooting app and server issues. Due to its relatively high price, though, users say Loggly is best-suited for large businesses.

Summary

  • Starting Price
    • Lite: Free
    • Standard: Starting at $79/month
    • Pro: Starting at $159/month
    • Enterprise: Starting at $279/month
  • Free Trial/Demo
    30-Day Free Trial
  • Deployment
    Web-Based
  • Support Options
    Email
  • Alerts/Notifications
    Yes
  • Archiving/Retention
    Yes
  • Audit Trail
    Yes
  • Log Collection
    Yes
Logstash Logo
Logstash
Logstash, Elasticsearch, and Kibana make up the trio of open-source programs known as the ELK Stack. The products come from Elastic, a company focused on helping users make the most of search functionality.

The Logstash tool takes in log files and transforms the data before sending it on to a downstream application. It's available as a free stand-alone download, but users typically benefit most by using it as part of ELK Stack or other Elastic solutions.

Pros & Cons

Pros

  • Easy migration of data between two sources
  • Excellent for the use case of ELK
  • Very fast compared to other products on the market

Cons

  • New developers may find it overwhelming
  • Subpar help documentation and community support

What Customers Are Saying

Customers say Logstash integrates seamlessly with other Elastic products, making it their go-to option. Because it's optimized for performance, users say they can run it on mediocre systems. Customers say Logstash has a rich depository of plug-ins they can choose from to extend the tool's functionality.

Summary

Logstash Logo
Logstash
  • Starting Price
    • Standard: $16/month
    • Gold: $19/month
    • Platinum: $22/month
    • Enterprise: Custom Quote
  • Free Trial/Demo
    Free Trial
  • Deployment
    Web-Based
  • Support Options
    Email, Phone, Live Support
  • Alerts/Notifications
    No
  • Archiving/Retention
    No
  • Audit Trail
    No
  • Log Collection
    No
Logz.io is a fully managed SaaS solution that provides users with the ability to easily monitor their technology stacks. The platform is built on top of ELK, Prometheus, and Jaeger, the open-source applications popular with DevOps engineers.

Logz.io’s suite of tools covers all the bases when it comes to key features and has other recommended capabilities, such as alerts and reporting. Online resources are available to all customers, while 24/7 support is included with certain product plans.

Pros & Cons

Pros

  • Easily tracks down issues in real time
  • Straightforward setup process
  • Advanced machine learning features

Cons

  • No ad hoc extraction of values and parsing of messages
  • UI could be more intuitive

What Customers Are Saying

Users say Logz.io is a powerful tool that's easy to set up and allows them to get insights into their data as quickly as possible. Customers appreciate the clean dashboards that enable them to quickly configure and observe important metrics, The tool also allows them to share a specific view with a client.

Summary

  • Starting Price
    • Community: Free
    • Pro: 3 Days Retention - 45 Days Retention: $0.98/indexed GB - $2.13/indexed GB starting at daily 2 GB
    • Enterprise: Custom Quote
  • Free Trial/Demo
    Free Trial, Free Demo
  • Deployment
    Web-Based
  • Support Options
    Email, Live Support
  • Alerts/Notifications
    Yes
  • Archiving/Retention
    Yes
  • Audit Trail
    Yes
  • Log Collection
    Yes
Netwrix Auditor Logo
Netwrix Auditor
Netwrix’s focus is helping information risk management and governance professionals secure data. The firm’s Auditor program allows users to effectively defend against cybersecurity threats while also meeting IT auditing requirements.

Log collection, retention, and audit trails are part of the application’s functionality, and alerts can be set up to trigger automatic responses. Reporting is also supplied, and support channels include online resources as well as a ticketing system and email and phone support during business hours.

Pros & Cons

Pros

  • Easy to set up and configure
  • Tracks active modifications to a directory
  • Knowledgeable and helpful customer support

Cons

  • Some plug-ins are not user-friendly
  • Difficult to integrate with other auditing programs

What Customers Are Saying

Customers say Netwrix Auditor is a powerful security solution that lets them control what's going on in their IT environments. The tool delivers actionable data about configurations, access, and changes, users say, enabling them to resolve security and compliance issues more efficiently.

Summary

Netwrix Auditor Logo
Netwrix Auditor
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    20-Day Free Trial
  • Deployment
    Windows, Web-Based
  • Support Options
    Email, Phone, Live Support
  • Alerts/Notifications
    Yes
  • Archiving/Retention
    Yes
  • Audit Trail
    Yes
  • Log Collection
    Yes
Opsgenie Logo
Opsgenie
Opsgenie joined the Atlassian family of developer tools in 2018. The product provides versatile and robust alert functionality, including group and multichannel alerts, as well as routing rules.

The application has the audit trail and reporting capabilities that can help administrators identify the root causes of issues and improve incident management processes. Opsgenie integrates with a number of monitoring, chat, and ticketing systems, such as Datadog, Slack, and Jira.

Pros & Cons

Pros

  • Straightforward and intuitive user interface
  • Integrations with commonly used platforms
  • Ability to customize how events are held

Cons

  • User management feature is confusing at first
  • Admin users should have higher privileges

What Customers Are Saying

Users consider Opsgenie a superb tool for easily automating on-calls, with many businesses using it as a primary means for responding to customers during off-hours. They say the tool's ability to quickly and efficiently rotate individuals makes team coordination a breeze. New users especially appreciate its ease of use.

Summary

Opsgenie Logo
Opsgenie
  • Starting Price
    • Free up to 5 users
    • Essentials: $9/month/user
    • Standard: $19/month/user
    • Enterprise: $29/month/user
  • Free Trial/Demo
    14-Day Free Trial
  • Deployment
    Web-Based, iPhone / iPad, Android
  • Support Options
    Email, Phone, Live Support
  • Alerts/Notifications
    No
  • Archiving/Retention
    No
  • Audit Trail
    Yes
  • Log Collection
    No
PagerDuty Logo
PagerDuty
PagerDuty was founded by people who had to field the calls to keep systems up and running in this 24/7 age of cloud computing. With customers in more than 90 countries, PagerDuty is an operations management solution that helps its users monitor applications across their networks.

The tool provides functionality for scheduling and alerts built around on-call rosters and automated actions for incident management. Also included are audit trails and reporting, and its integration partners number over 370.

Pros & Cons

Pros

  • Easy-to-use service
  • Supports a wide variety of monitoring platforms
  • Excellent customer support and online assistance

Cons

  • Reporting is more geared toward operational use
  • Occasional latency in recognizing incidents

What Customers Are Saying

PagerDuty is an extremely powerful incident response tool, users say, that allows teams of all sizes to always be a step ahead of disaster. Customers appreciate its alerts, which are delivered through multiple mediums. They say this software monitors incidents across multiple tools and keeps relevant people in the loop.

Summary

PagerDuty Logo
PagerDuty
  • Starting Price
    • Free Plan Available
    • Professional: $23/month/user
    • Business: $47/month/user
    • Digital Operations: Custom Quote
  • Free Trial/Demo
    14-Day Free Trial
  • Deployment
    Web-Based, iPhone / iPad, Android
  • Support Options
    Email, Phone
  • Alerts/Notifications
    No
  • Archiving/Retention
    No
  • Audit Trail
    Yes
  • Log Collection
    No
Scalyr is a cloud service that consumes, stores, and analyzes event data generated by computer systems. The data can then be used for a number of monitoring activities, such as log management, security analysis, and compliance. In 2021, the company was acquired by SentinelOne.

As a fully managed SaaS solution, Scalyr can be paired via an application programming interface (API) with a business’s services and apps. The application delivers on the functionality front with archiving, audit trails, and alert capabilities.

Pros & Cons

Pros

  • Extremely fast log search compared to other options
  • Offers deep control of log integration
  • Offers real-time insights into server logs

Cons

  • Difficult to use with multi-line log entries
  • User interface is a bit confusing

What Customers Are Saying

Customers praise Scalyr for handling the complexity and scale of contemporary cloud architectures. They say the app speeds up the delivery of well-built applications by allowing developers to easily troubleshoot problems and focus on coding. Skalyr users say they see it as a way to improve log management and increase productivity.

Summary

  • Starting Price
    • 7 Days: $35/month $35/GB - $855k/month $5.7/GB
    • 15 Days: $40/month $40/GB - $975k/month $6.5/GB
    • 30 Days: $50/month $50/GB - $1215k/month $8.1/GB
  • Free Trial/Demo
    30-Day Free Trial
  • Deployment
    Web-Based
  • Support Options
    Email
  • Alerts/Notifications
    Yes
  • Archiving/Retention
    Yes
  • Audit Trail
    Yes
  • Log Collection
    Yes
Security Event Manager Logo
Security Event Manager
Security Event Manager is the second contender on the list from SolarWinds. It’s a security information and event management (SIEM) platform that helps businesses spot security threats and stay on top of compliance requirements.

The solution performs very well when it comes to the essentials we listed above. There are a large number of pre-built reports available, and event data logs can be forwarded to another tool or exported in CSV format for additional analysis.

Pros & Cons

Pros

  • Flexible with a variety of system connectors
  • Ability to create custom monitors on the fly
  • Setup is fairly straightforward

Cons

  • Online documentation can be misleading
  • Somewhat clunky user interface

What Customers Are Saying

Customers say Security Event Manager is a comprehensive security information and event management solution that helps with security management, compliance, and operational troubleshooting. They say the program is extremely affordable and therefore most suitable for smaller teams, and it's quick to implement.

Summary

Security Event Manager Logo
Security Event Manager
  • Starting Price
    • Perpetual License: $4,805
    • Subscription: $2,525
  • Free Trial/Demo
    30-Day Free Trial
  • Deployment
    Windows, Web-Based
  • Support Options
    Email, Phone, Live Support
  • Alerts/Notifications
    Yes
  • Archiving/Retention
    Yes
  • Audit Trail
    Yes
  • Log Collection
    Yes
Splunk is designed to make accessing and using data for decision-making as seamless as possible. Its platform can take in structured or unstructured real-time or historical data from any source.

Coverage of essential features is extensive, with log collection, retention, and audit trails all part of the offering. Also included are alerts, data visualization, and reporting functionalities. Assistance is available via online resources, such as the Splunk community, white papers, and product documentation, as well as by phone during business hours.

Pros & Cons

Pros

  • Ability to process any type of data
  • Improved flexibility with filtering
  • Easy access to information via URL links

Cons

  • Building Splunk queries can get cumbersome
  • Somewhat slow user interface

What Customers Are Saying

Users find Splunk an efficient solution for log data management because of the way it lets them send logs from various systems and apps to be reviewed and analyzed by different teams. This feature ensures all teams are on the same page at all times, they say.

Summary

  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    60-Day Free Trial
  • Deployment
    Web-Based
  • Support Options
    Email, Phone
  • Alerts/Notifications
    Yes
  • Archiving/Retention
    Yes
  • Audit Trail
    Yes
  • Log Collection
    Yes
Sumo Logic Logo
Sumo Logic
Since 2010, Sumo Logic has been working to make machine data available and actionable. The company believes that although a lot of data is being produced, it’s only valuable if businesses can harness it.

A SaaS solution, Sumo Logic makes a strong showing with capabilities to help customers catch potential threats and breaches as well as algorithms that send out alerts for any problems. Reports and dashboards also give users the ability to further analyze data for trends and patterns.

Pros & Cons

Pros

  • Close to real-time log streaming
  • Ability to create email alerts based on log data
  • Option to create dashboards based on events

Cons

  • Error messages could be more descriptive
  • Pricing is per ingested byte

What Customers Are Saying

Users say that as a cloud-based tool, SumoLogic automates analysis, allowing them to receive relevant data and provide their clients with a seamless app experience every time. Users find its interface easy to navigate and very user-friendly.

Summary

Sumo Logic Logo
Sumo Logic
  • Starting Price
    • Essentials: $3/GB logs $0.45/1K DPM
    • Enterprise Operations: $4/GB logs $0.60/1K DPM
    • Enterprise Security: $4.25/GB logs $0.64/1K DPM
    • Enterprise Suite:
    • Starting at
    • $0.10/GB log search on-demand
    • Contact for more pricing options
  • Free Trial/Demo
    30-Day Free Trial
  • Deployment
    Web-Based
  • Support Options
    Email, Phone, Live Support
  • Alerts/Notifications
    Yes
  • Archiving/Retention
    Yes
  • Audit Trail
    Yes
  • Log Collection
    Yes

How We Chose the Best Log Management Tools

More and more businesses recognize the need to be digital and online — in fact, you could argue that most businesses are now technology companies regardless of industry. Managing an organization’s IT infrastructure involves collecting, monitoring, storing, and analyzing logs from a number of different systems. Log management software makes this job easier, helping users identify and address risks and issues across their network. Each product will focus on different areas, but we analyzed providers based on three essential elements: log management features, alerts/notifications, and reports. 

Log Management Features

While there are a number of activities carried out by this type of software, we believe certain ones are critical to the job. Specifically, we recommend applications that include log collection, archiving/retention, and an audit trail.

Alerts/Notifications

Administrators want to know about system issues as soon as possible so they can fix them or prevent them from getting worse. The best providers will include functionality for alerts or notifications. 

Reports

A lot of valuable data is collected in a company’s logs. Detailed reports use this information to provide administrators and managers with vital clues about how to improve customer experience, products, and internal processes.