What Is a Business High Speed Internet Provider?
Like home internet, high speed business internet is designed to keep companies connected. For a business, this means staying connected to clients, customers, business associates, vendors and even the Board of Directors. High speed business internet handles a larger number of users and greater amounts of data and typically offers guaranteed uptimes and availability.
Business internet providers offer guaranteed uptimes. Service uptime is the guaranteed time a provider can provide a reliable internet connection. While all ISPs can experience unexpected downtimes, planned downtimes for maintenance are times you can expect to lose access. High uptime guarantees mean less potential for power outages, lost data and service disruptions that can halt your company’s ability to make and receive business calls, access data and handle customer service inquiries. Latency is also another issue when it comes to internet speeds. Latency is the delay between a user’s action and when the internet provides a response. The lower the latency number, the better.
There are four main types of business high speed internet connections: Digital Subscriber Line (DSL), Cable, Fiber and Satellite. DSL works through your company’s phone line. The service utilizes a two-wire technology that allows you to use your phones at the same time as the internet without any interference. Cable internet works through a television line using coaxial cables. It offers moderate upload speeds and fast downloads for streaming audio, making conference calls and keeping files secure in cloud storage. Fiber optics is one of the most recent forms of high-speed internet. It is extremely reliable, secure and designed for heavy web browsing. Finally, satellite providers are ideal for companies in rural areas or remote locations where there isn’t access to fiber internet or cable television. Satellite internet is readily available in all 50 states.
Benefits of Business High Speed Internet Providers
High speed internet is crucial to most businesses. It helps employees maintain productivity by ensuring a secure and reliable connection throughout the workday. Regardless of the type of connection, business high speed internet provides a wealth of additional benefits.
The biggest benefit of business high speed internet is faster starting speeds. Residential internet speeds typically range from 25Mbps to 1Gbps, while business internet ranges from 25Mbps to 10Gbps. This eliminates wait times when access information in the cloud, downloading shared information and accessing customer information. Many business internet providers offer a 24/7 support line specifically for customers. This makes it easy to troubleshoot issues during any work shift.
To reduce lag, business internet often has dedicated lines so the company isn’t sharing a connection with neighbors. This means reduced wait times during peak hours. There are also static IP addresses, or an IP address that doesn’t change periodically, which provides a more reliable and secure connection.
Finally, business internet providers come with a guaranteed Service Level Agreement (SLA). This is a contract that outlines performance standards and details how the company will be compensated if the service doesn’t perform up to satisfaction standards.
Must-Have Features for Business High Speed Internet Providers
The types of features needed depend on the size of a business and what the internet will be used for. Small companies with only one or two employees may be able to opt for residential services or a business internet service with speeds of 15 to 25Mbps. This type of service is used for browsing the internet, sending emails and sharing small files. Companies with up to five employees may want to select a service with speeds up to 50Mbps that can handle sharing large files, videoconferencing and point-of-sale software.
Companies with remote workers should upgrade to a service that can handle sharing large files and offers data backup, web hosting and even eCommerce. These plans usually have speeds of 75 to 100Mbps, which offer speedy upload and download speeds when transferring data from one user to another. Some of the fastest speeds are 150 to 500Mbps, which make it easy to back up information daily to the cloud and allow multiple eCommerce sites.
The network coverage area is also important for companies. Locally owned small businesses may choose a less expensive local provider, while larger companies with locations across the United States or in other countries benefit from national or international coverage areas.
Internet bundles are also important for companies looking to save money. Bundled contracts like those that combine VoIP, phone or TV services provide discounts when purchasing multiple plan additions.
The Cost of Business High Speed Internet Providers
Many employees spend a good portion of their day sending emails, researching information on the internet, updating the company social media pages and videoconferencing with other company locations or remote employees. Download and upload speeds for business high speed internet are typically the same. This can result in higher costs in comparison to home internet, where download speeds are the most important. Slow internet speeds with just a few seconds delay can quickly add up to thousands of dollars in lost productivity time, so fast internet speeds are essential. Small companies with one or two employees can often get by with lower speeds, which can cost as little as $27.99 per month.
Costs vary from company to company. For example, for speeds of 100Mbps, Comcast starts at $69.99 per month, Viasat is around $150 per month and Verizon is $39.99 per month for a fiber connection. AT&T high speed business internet is designed for large corporations and can run as much as $9,623 per month for speeds of up to 10Gbps. While high speed internet providers don’t offer free trials, Comcast, Windstream and Spectrum all offer 30-day satisfaction guarantees that make it easy to try to service risk-free, and if it doesn’t work for a particular business, the service can be canceled.