Our Top Picks

Front Logo
Front
  • Deployment: Mac, Windows, web-based, cloud, SaaS, iPhone/iPad, Android
  • Customer service: Phone during business hours, online
  • Integrations

Front email management software is designed to scale personal and business communications by combining emails, app integrations, and team collaboration in a single space. It comes with several workflow management tools, including if-then automation, sophisticated tagging, and assignment options for keywords, sender, time of day, and more. Front provides email analytics across all messages, including team and customer engagement, for enhanced productivity. It includes a shared inbox for email, SMS text, live chat, and social media communications. Front also offers over 50 app integrations, including popular productivity and CRM software solutions such as Salesforce and Asana.

Pros & Cons

Pros

  • Shared inbox
  • Spam/phishing blocker
  • Free demo

Cons

  • Only 7-day free trial
  • No 24/7 live rep support

Summary

  • Starting Price
    • Starter - $9 per user per month
    • Plus - $24 per user per month
    • Prime - $49 per user per month
    • Enterprise - $79 per user per month
  • Free Trial/Demo
    7 Days free trial
    Offers demo
  • Deployment
    Installed - Mac
    Installed - Windows
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support Options
    Business Hours
    Online
  • Shared Inboxes
    Yes
Features
  • Deployment: Mac, Windows, web-based, cloud, SaaS, iPhone/iPad, Android
  • Customer service: Phone during business hours, online
  • Integrations
Hiver Logo
Hiver
  • Deployment: Web-based, cloud, SaaS, iPhone/iPad, Android
  • Customer service: 24/7 (live rep), online
  • Integrations

Hiver email management software works directly inside the Gmail inbox, an advantage for companies or individuals looking for a familiar interface. With Hiver, users can easily access, assign, and track emails. Several team collaboration tools, such as team member assignment, notes, @mentions, and keyword search, help keep external and internal communications organized. Users also have the ability to assign statuses to each incoming email.

Hiver includes automated workflows such as email auto-assignment based on predefined rules, round-robin assignment, collision alerts, and intelligent if-then automation. It also includes built-in email templates and data-driven analytics. The solution's multiple report options include conversation, user, tag, and CSAT reports.

Pros & Cons

Pros

  • Gmail integration
  • Shared inbox
  • Email monitoring

Cons

  • No archiving/retention feature
  • No spam/phishing blocker
  • No whitelisting/blacklisting capabilities

Summary

  • Starting Price
    • LITE - $7 per user per month
    • GROWTH - $22 per user per month
    • PRO - $37 per user per month
    • ELITE - $57 per user per month
  • Free Trial/Demo
    14 Days free trial
    Offers demo
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support Options
    24/7 (Live Rep)
    Online
  • Shared Inboxes
    Yes
Features
  • Deployment: Web-based, cloud, SaaS, iPhone/iPad, Android
  • Customer service: 24/7 (live rep), online
  • Integrations
Microsoft 365 Logo
Microsoft 365
  • Deployment: Web-based, cloud, iPhone/iPad, Android
  • Customer service: 24/7 (live rep), online
  • Integrations

Microsoft 365 is a comprehensive email management software designed for personal or business use. It comes with a suite of Microsoft Office app integrations and services, including Word, Excel, PowerPoint, and Microsoft Teams. It also includes 1 TB of OneDrive cloud storage for business plans. In addition to features traditional to email management software, such as email monitoring, whitelisting/blacklisting, and archiving, Microsoft 365 allows you to host online meetings, make calls, chat, share files, and collaborate, all from within your inbox. Microsoft 365 also includes Power Automate, which helps users collect and manage data, configure alerts and approvals, synchronize files, automate data exchange, and even build apps without writing code using the Power Apps feature.

Pros & Cons

Pros

  • Archiving/retention feature
  • Whitelisting/blacklisting capabilities
  • Spam/phishing blocker

Cons

  • Limited features with Basic and Standard plans
  • No phone support

Summary

Microsoft 365 Logo
Microsoft 365
  • Starting Price
    • FOR HOME
    • Microsoft 365 Family - $99.99/year
    • Microsoft 365 Personal - $69.99/year
    • FOR BUSINESS
    • Microsoft 365 Business Basic - $5.00/ user/month
    • Microsoft 365 Business Standard - $12.50/user/month
    • Microsoft 365 Business Premium - $20.00/user/month
    • Mic
  • Free Trial/Demo
    30 Days free trial
    Offers demo
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support Options
    24/7 (Live Rep)
    Online
  • Shared Inboxes
    Yes
Features
  • Deployment: Web-based, cloud, iPhone/iPad, Android
  • Customer service: 24/7 (live rep), online
  • Integrations
SaneBox Logo
SaneBox
  • Deployment: Mac, Windows, web-based, cloud, iPhone/iPad, Android
  • Customer service: Phone during business hours
  • Integrations

SaneBox email management software is designed to organize and distinguish between the important and unimportant emails in your inbox. It uses AI technology to analyze and automatically sort email history into separate folders. SaneBox includes folders specifically for news communication, CC’d emails, and distractions. A Do Not Disturb function allows users to schedule breaks from email communications, assign nonurgent emails to a snooze folder for future viewing, and create customized folders. It also lets users automatically forward emails to useful third-party integrations like Evernote. SaneBox works on multiple devices, including mobile, and all emails can be uploaded to the user’s preferred cloud service. It also includes reports, follow-up reminders, alerts, and a block user feature.

Pros & Cons

Pros

  • Employs AI technology
  • Archiving/retention feature
  • Email monitoring

Cons

  • No shared inbox
  • No whitelisting/blacklisting capabilities
  • No live rep or online support offered

Summary

  • Starting Price
    • Snack - $7 paid monthly
    • Lunch - $12 paid monthly
    • Dinner - $36 paid monthly
  • Free Trial/Demo
    14 Days free trial
    Offers demo
  • Deployment
    Installed - Mac
    Installed - Windows
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support Options
    Business Hours
  • Shared Inboxes
    No
Features
  • Deployment: Mac, Windows, web-based, cloud, iPhone/iPad, Android
  • Customer service: Phone during business hours
  • Integrations
Zoho Campaigns Logo
Zoho Campaigns
  • Deployment: Web-based, cloud, iPhone/iPad, Android
  • Customer service: 24/7 (live rep), phone during business hours, online
  • Integrations

Zoho Campaigns is a comprehensive email management software with built-in tools for optimizing email marketing campaigns. It features an easy-to-use editor, several automation tools, and an expansive library of email templates for any campaign. The software also includes permission-based email marketing, marketing strategy templates, A/B testing, an email test and preview function, send-time optimization, bulk segmentation, reply tracking, and email polls. The solution integrates with Zoho's CRM to provide real-time analytics and advanced reports for geographical location discovery, open and click rates, social engagement, and more. Customer support from a live rep is available 24/7.

Pros & Cons

Pros

  • Built-in email templates
  • A/B testing and real-time analytics
  • Whitelisting/blacklisting capabilities

Cons

  • No shared inbox
  • No spam/phishing blocker
  • No archiving/retention feature

Summary

Zoho Campaigns Logo
Zoho Campaigns
  • Starting Price
    • EMAIL-BASED PLAN - $2/month
    • SUBSCRIBER-BASED PLAN - $4/month
    • PAY BY EMAIL CREDITS - $6
  • Free Trial/Demo
    Offers demo
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support Options
    24/7 (Live Rep)
    Business Hours
    Online
  • Shared Inboxes
    No
Features
  • Deployment: Web-based, cloud, iPhone/iPad, Android
  • Customer service: 24/7 (live rep), phone during business hours, online
  • Integrations

How We Chose the Best Email Marketing Software

There are a number of email management software companies available, each offering various features and services. To make choosing the best one easier, we evaluated programs based on the quality of their email management features, variety of integrations, and advanced reporting tools. 

Email Management Features 

The best software includes a variety of helpful features for email management, including shared inboxes, email monitoring, and archiving/retention.

Integrations

We recommend solutions that include pre-built integrations for tools often used with email management software.

Reports

Detailed reports are essential to help users assess and improve their email management practices.