The Best eCommerce Website Development Companies of 2023

What Is eCommerce Development?

Ecommerce is the buying and selling of either goods or services using the internet, as well as the payment process needed for those commercial transactions to be completed and recorded successfully. These transactions can be Business-to-Consumer (B2C) or Business-to-Business (B2B), as well as models involving consumers selling to one another (i.e. through CraigsList or eBay) or to businesses. The development of the sites and applications through which eCommerce takes place is a complex technical process that combines the elements of design, marketing, user experience, and technical performance.

A successful eCommerce experience will be intuitive and responsive. It will be available both as a website and optimized for mobile devices. Features are likely to include a streamlined method for customers to checkout that also facilitates future marketing efforts; an intelligent site search function; a secure experience that inspires customer trust; and optimized site performance that allows users to move through the site quickly.

What to Look For In an eCommerce Development Company

Having a successful eCommerce site consists of far more than the ability to click on an item, add it to an online shopping cart and check out. Giving your users a high-quality experience is essential: If you don’t, somebody else will. Studies have shown that it doesn’t take much for a potential customer to leave an eCommerce website: slow page load times, an overly complicated checkout process, confusing page navigation and mobile unfriendliness top the list. To avoid these and many other pitfalls, it is essential that you select an experienced eCommerce development company that has significant expertise in both the technical aspects of eCommerce development and the design elements, particularly in terms of user experience.

With that in mind, it is important that you take the following factors into consideration when selecting an eCommerce development company for your business:

• eCommerce Expertise. Some firms have dedicated themselves almost exclusively to the development of eCommerce products, and some have built digital agencies that offer a wide range of product lines. Whether you will benefit by choosing a full service agency will depend upon the scope of your business and your long-term plans, but at the very least you want to choose a company that has a dedicated eCommerce team with significant experience and a portfolio of successful previous projects.
• Budget. Though there is truth in the old adage that “you get what you pay for,” it is also true that every company has to keep their costs in mind. Take the time to investigate what the type of eCommerce site that you want for yourself costs and then get several quotes from eCommerce development companies, paying careful attention to what each one’s pricing promises you. Is it more than you need? Does it include service? Know your priorities before you begin the process of gauging the cost/benefit of each one before making a final decision.
• Support. Building an attractive and effective eCommerce site is just the beginning of the services that an eCommerce development company can provide, so look into what kind of ongoing support each company offers in terms of maintenance and improvement.
• Partnership. The highest rated eCommerce development companies are those that work collaboratively with their clients. Choosing a company that makes it a priority to understand your business and your customers and that runs a transparent process that feels like they are part of your team is likely to leave you with the highest level of satisfaction.