Our Top Picks

Axon Logo
Axon Development Corporation
  • Deployment: Windows, web-based, cloud, SaaS
  • Customer service: Phone during business hours, online
  • Routing

Axon offers a real-time all-in-one transportation management system with color-coded transportation dispatch software for trucking that lets users enter orders and edit all aspects of a load. The software provides map views that display where assets are located and reduce driver downtime. It automatically calculates trip distance and fills in routing details to promote on-time delivery schedules. Axon's dispatch software integrates seamlessly with built-in accounting, payroll, and IFTA reporting functions. Information entered anywhere within Axon’s transportation management system automatically updates in dispatch, billing, fleet maintenance, fuel management, and accounting with a single entry.

Pros & Cons

Pros

  • GPS tracking
  • Fuel tracking
  • Order management

Cons

  • No free trial
  • Pricing isn’t listed online

What Customers Are Saying

Customers praise Axon for its straightforward design and extensive library of user manuals, which make it easy to get started quickly using the software. Another popular point is its versatility, with many users appreciating that it lets them manage multiple facets of their business in a single application.

Summary

Axon Logo
Axon Development Corporation
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Demo
  • Deployment
    Installed - Windows
    Web-Based, Cloud, SaaS
  • Support Options
    Business Hours
    Online
  • GPS Tracking
    Yes
Features
  • Deployment: Windows, web-based, cloud, SaaS
  • Customer service: Phone during business hours, online
  • Routing
Onfleet Logo
Onfleet
  • Deployment: Web-based, cloud, SaaS, iPhone/iPad, Android
  • Customer service: Phone during business hours, online
  • Routing

Onfleet’s dispatch management software consolidates routing and dispatch operations in one dashboard. Integrated route optimization accounts for location, time, capacity, and traffic to produce more efficient routing solutions. Navigation is facilitated through Apple Maps, Google Maps, or Waze to avoid traffic. Routing updates are sent to drivers in real time via an intuitive smartphone app. Its auto-dispatch function reduces service time, and real-time driver tracking provides accurate ETAs and automated SMS notifications to customers. Comprehensive reports allow users to monitor key metrics, and developer-friendly API allows seamless integrations with hundreds of third-party apps and online ordering and inventory management systems.

Pros & Cons

Pros

  • GPS tracking
  • Automated SMS notifications
  • Smartphone apps

Cons

  • No fuel tracking
  • No order management

What Customers Are Saying

Onfleet's effortless integration with third-party applications has earned it high marks from customers who use it to track routes, delivery updates, and traffic in real time. Its easy-to-grasp layouts and color schemes let users tell at a glance which deliveries are in transit or complete, a feature small business owners note helps them improve organization and efficiency.

Summary

  • Starting Price
    • Starter: $149/month
    • Basic: $349/month
    • Premium: $799/month
    • Professional: $1,999/month
  • Free Trial/Demo
    14 -Day Free Trial
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support Options
    Business Hours
    Online
  • GPS Tracking
    Yes
Features
  • Deployment: Web-based, cloud, SaaS, iPhone/iPad, Android
  • Customer service: Phone during business hours, online
  • Routing
Samsara Logo
Samsara
  • Deployment: Web-based, cloud, SaaS, iPhone/iPad, Android
  • Customer service: 24/7 (live rep), phone during business hours, online
  • Routing

Samsara is an all-in-one platform for fleet management with robust transportation dispatch features that allow users to track route progress in real time. Whether users are managing routes for semi-trucks, buses, or delivery vehicles, Samsara monitors vehicle locations and route progress with GPS tracking. Users can share live tracking to reduce inquiries from customers, outside stakeholders, or parents and send out route and ETA alerts automatically. Dispatchers can reroute vehicles remotely and use the Samsara Driver App to send messages to individual drivers or the entire fleet. Intuitive reports identify trends in route performance and help users optimize overall fleet performance.

Pros & Cons

Pros

  • GPS tracking
  • Fuel tracking
  • Order management

Cons

  • No free trial
  • Pricing isn’t listed online

What Customers Are Saying

Samsara scores highly with its users due to the ease with which it lets them monitor and adjust routes to compensate for sudden issues. Customers state that the software's detailed reports, analytics, and up-to-date GPS functions simplify their workload and help boost the overall efficiency and safety levels of their fleet.

Summary

  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Demo
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support Options
    24/7 (Live Rep)
    Business Hours
    Online
  • GPS Tracking
    Yes
Features
  • Deployment: Web-based, cloud, SaaS, iPhone/iPad, Android
  • Customer service: 24/7 (live rep), phone during business hours, online
  • Routing
Stream Logo
Stream
  • Deployment: Web-based, cloud, SaaS, iPhone/iPad, Android
  • Customer service: Phone during business hours, online
  • Routing

Stream Go is an integrated cloud-based logistics software that handles transportation dispatch by automatically planning and optimizing routes, tracking drivers in real time, and electronic Proof of Delivery through its integrated mobile driver app. Its proactive SMS and email notifications to customers help improve customer service. Stream Go also comes with all the tools users need to manage their compliance and fleet maintenance. It integrates with existing back-office systems, including pre-built integrations with Sage 200, SAP Business One, Xero, Trustpilot, Navman, and CoPilot, among others, or users can create their own integrations using its open API.

Pros & Cons

Pros

  • GPS tracking
  • Order management
  • Pre-built integrations with popular back-office systems

Cons

  • No fuel tracking

What Customers Are Saying

Users consider Stream's customer service top-notch, reporting that its technical support team is both friendly and knowledgeable when answering questions and resolving issues. Route planning, collecting proof of deliveries, and effortless customer notifications are among the key features users point out that greatly enhance their businesses.

Summary

  • Starting Price
    • Stream Go: $208 /month/vehicle
    • Stream Check: $5 /month/vehicle
  • Free Trial/Demo
    90-Day Free Trial
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support Options
    Business Hours
    Online
  • GPS Tracking
    Yes
Features
  • Deployment: Web-based, cloud, SaaS, iPhone/iPad, Android
  • Customer service: Phone during business hours, online
  • Routing
TripMaster Logo
TripMaster
  • Deployment: Web-based, cloud, SaaS
  • Customer service: 24/7 (live rep), phone during business hours, online
  • Routing

TripMaster from CTS Software is transportation dispatch software intended for public and private nonemergency medical transportation, paratransit, taxi and limo services, adult day programs, and other similar transportation providers of all sizes. It supports on-demand and small-scale fixed-route capabilities and includes route management, automated scheduling and dispatching, web-based TripPortal, statistical and custom reporting, automated vehicle locator, integrated voice response, mapping, and more. Its real-time interface allows users to import trips and submit billing in batches and integrates with all major brokers, including LogistiCare, MTM, Veyo, Access2Care, and Southeastrans, among others. TripMaster offers a 90-day money-back guarantee.

Pros & Cons

Pros

  • Time-saving report builder
  • Free custom report development
  • Integrates with all major brokers

Cons

  • No GPS tracking
  • No fuel tracking
  • No order management

What Customers Are Saying

TripMaster users say quality-of-life additions, such as a mobile version and detailed billing reports, save their businesses time and money. Its streamlined functionality is popular with customers and allows individuals with limited technical knowledge to be trained rapidly in how to use the software to manage delivery routes and access customized data.

Summary

TripMaster Logo
TripMaster
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    30-Day Free Trial
  • Deployment
    Web-Based, Cloud, SaaS
  • Support Options
    24/7 (Live Rep)
    Business Hours
    Online
  • GPS Tracking
    No
Features
  • Deployment: Web-based, cloud, SaaS
  • Customer service: 24/7 (live rep), phone during business hours, online
  • Routing

How We Chose the Best Transportation Dispatch Software

Transportation dispatch software lets dispatchers track and manage all dispatch activities from a single location, which helps reduce operating costs. There are numerous transportation dispatch software providers available, and each advertises the latest features and services. We evaluated providers on important transportation dispatch features, pre-built integrations, and customer support options.

Transportation Dispatch Features

We recommend software with transportation dispatch features like routing, scheduling, and GPS tracking. Routing helps identify the most efficient route for drivers, while scheduling assists with critical operations like monitoring driver logs and scheduling deliveries of goods or passengers. GPS tracking provides real-time updates on the physical location of each vehicle/driver.

Integrations

The best transportation dispatch software has pre-built integrations for accounting systems, mapping programs, and other important tools often used with this software. Google Maps and QuickBooks are common integrations. Other valuable integrations include an array of transportation management solutions, such as ERP, online ordering, or inventory management systems.

Reports

We recommend software that provides detailed reports to help users assess and improve their transportation dispatch practices. Efficient transportation dispatch software generates reports to ensure regulatory compliance and allows users to create custom reports to monitor all aspects of their fleet operations.